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https://ebsco.com
EBSCO Information Services
Most recent job postings at EBSCO Information Services
via Chicago, IL - Geebo
posted_at: 4 days agoschedule_type: Full-timesalary: 20–28 an hour
This position requires a mission-driven individual that values integrity, innovation, collaboration, and flexibility with an eagerness to engage in a dynamic, hard-working environment that is motivated primarily by the pursuit of rapid development of the right solution. You have a bias for action, provide appropriate and informed guidance and business direction, and break down complex problems into actionable steps that drive product development.
This position requires a mission-driven individual that values integrity, innovation, collaboration, and flexibility with an eagerness to engage in a dynamic, hard-working environment that is motivated primarily by the pursuit of rapid development of the right solution. You have a bias for action, provide appropriate and informed guidance and business direction, and break down complex problems into actionable steps that drive product development. Your success will be measured by your ability to groom the backlog to enable accelerated software development while ensuring coordination across the platform design and alignment with stakeholder expectations. A core member of agile teams, the Product Owner (PO) works with Product Management, the development teams, subject matter experts and other stakeholders to define and prioritize User and Enabler Stories in the Team Backlog to streamline the execution of program priorities. The Team Backlog contains all the items the team needs to do to... advance their portion of the platform's functionality. Stories are the fundamental mechanism to describe a small piece of desired functionality that will be incrementally implemented by the team as part of the Software Development Life Cycle (SDLC) to provide value to the end user. The PO owns the Team Backlog and its implementation. The PO contributes to the vision and refinement of the Program Backlog, serves as the main source for story detail and priorities for each Program Iteration and is responsible for iteration plan acceptance, story acceptance criteria and acceptance of stories as done. The PO role requires an individual with strong collaborative skills who can work with technical and nontechnical stakeholders to continually ensure their team is executing the highest priority, value added work. PRIMARY RESPONSIBILITIES PO will join the EBSCO product team developing a next generation SaaS analytics product that collects, transforms, stores, and displays data from various customer information systems. Working with the development team & external software contractor teams, the PO is expected to understand what type of work is carried out by all of the teams and how that work is carried out. With this knowledge, the PO will help to ensure coordination across the program. The PO manages the team backlogs by entering stories and ensures that all dependent work is also captured on other team's boards as well as other EBSCO ARTs as appropriate. The PO will be instrumental in helping teams decide what work to pull when based on several variables which include value, size of the work, dependencies, and global priorities. Coordinate with stakeholders and subject matter experts to shape the vision and requirements of new platform components and features - Act an evangelist for the platform, sharing information both internally and externally to help ensure the success of the platform Able to internalize broader platform strategy such that it informs platform specifications and feature priorities - Work with subject matter experts to understand personas, use cases, and market landscape Work as an embedded resource to one or more scrum teams - Works both within teams and across the organization coordinating with colleagues to ensure the ultimate integrity of platform capabilities between different modules/apps and teams/organizations Responsible for the creation and acceptance of user stories - Produce clear, detailed and measurable product requirements including business rules, process flows and user scenarios; test upon completion to ensure the requirements have been met Work closely with user experience designers, software developers, the product manager and other product owners to provide guidance to the development of new features and functionality Responsible for the product backlog for one or more scrum teams - Contribute to the joint product roadmap while focusing on team specific backlogs Monitors and makes recommendations for improvement of platform capabilities as well as software development lifecycle processes and tools - Assist with shaping and improving processes as both a stakeholder and consumer of these processes Occasional travel possible ROLE COMPETENCIES:
BA/BS required ; BS in Computer Science or related field preferred Minimum of 3 years of experience working with software development teams required Minimum of 1 years experience directly or indirectly with higher education required ; Experience working with research library product platforms preferred Minimum of 1 years experience working with analytics, data, & statistics required ; Expertise with Tableau preferred Outstanding logical/structured analytical ability to effectively understand and decompose product requirements into detailed stories/specifications Effective presentation skills, outstanding written communication skills, able to inspire confidence of colleagues, and raise and answer key questions Highly effective at working with remote colleagues, including across time zones and with varied cultural backgrounds
Salary Range:
$80K -- $100K
Minimum Qualification
Technical Product ManagementEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
BA/BS required ; BS in Computer Science or related field preferred Minimum of 3 years of experience working with software development teams required Minimum of 1 years experience directly or indirectly with higher education required ; Experience working with research library product platforms preferred Minimum of 1 years experience working with analytics, data, & statistics required ; Expertise with Tableau preferred Outstanding logical/structured analytical ability to effectively understand and decompose product requirements into detailed stories/specifications Effective presentation skills, outstanding written communication skills, able to inspire confidence of colleagues, and raise and answer key questions Highly effective at working with remote colleagues, including across time zones and with varied cultural backgrounds
Salary Range:
$80K -- $100K
Minimum Qualification
Technical Product ManagementEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
via BeBee
posted_at: 5 days agoschedule_type: Full-time
Functional Duties and Responsibilities:
Coordinates the appropriate import booking assignments with suppliers and freight forwarders while balancing and optimizing speed and costs Coordinates consolidated shipments with suppliers and Purchasing to ac Logistics Coordinator, Logistics, Coordinator, Transportation, Shipping
Functional Duties and Responsibilities:
Coordinates the appropriate import booking assignments with suppliers and freight forwarders while balancing and optimizing speed and costs Coordinates consolidated shipments with suppliers and Purchasing to ac Logistics Coordinator, Logistics, Coordinator, Transportation, Shipping Show more details...
Coordinates the appropriate import booking assignments with suppliers and freight forwarders while balancing and optimizing speed and costs Coordinates consolidated shipments with suppliers and Purchasing to ac Logistics Coordinator, Logistics, Coordinator, Transportation, Shipping Show more details...
via Talent.com
posted_at: 7 days agoschedule_type: Full-time
At Luxor, we create an innovative and forward thinking culture that our employees love, and our products reflect this. As a manufacturer of innovative workspace product solutions that are sold to the commercial, educational, industrial and other end markets, we are constantly developing functional products that are value priced.
Under our Stand Up Desk Store brand, we create workspace furniture... solutions that nurture a healthy and collaborative
At Luxor, we create an innovative and forward thinking culture that our employees love, and our products reflect this. As a manufacturer of innovative workspace product solutions that are sold to the commercial, educational, industrial and other end markets, we are constantly developing functional products that are value priced.
Under our Stand Up Desk Store brand, we create workspace furniture... solutions that nurture a healthy and collaborative work environment.
GENERAL PURPOSE :
The Director of Digital Marketing role is responsible for building Luxor's digital marketing capabilities that will enable strategic growth across the portfolio of brands.
This role will guide overarching digital marketing across omni-channel routes to market including B2C, B2B, direct and reseller.
The Director of Digital Marketing will champion the creation of best in practice digital capabilities to create Luxor's Digital Center of Excellence that would include, but not limited to, the development of best practices in digital user experience, multi-brand website development, lead acquisition and lead generation, email marketing, paid digital marketing programs, CRM, paid social campaigns, UX creative development and back-end development.
The Director of Digital Marketing will build a deepening of Luxor's digital marketing capabilities, champion internal team mentorship, and implement optimal digital marketing processes that support Luxor's overall brand goals and scalable future growth.
ESSENTIAL DUTIES AND Responsibilities :
• Establish key digital capabilities and provide thought leadership across all digital marketing and web marketing strategies to achieve desired brand outcomes
• Partner with brand and cross functional leaders to understand their business goals and enable their digital growth through their respective channels.
• Create annual and long-term vision, budget planning for Luxor's digital marketing capabilities and strategies.
• Establish digital marketing key performance indicators (KPIs) across the digital ecosystem that tie to performance goals of the brand.
• Develop and provide leadership for an A-level digital marketing team
• Establish prioritization of digital marketing initiatives, communicate clearly to stakeholders, and resource appropriately.
• Serve as member of Luxor's marketing leadership team, contributing to the overall function and business growth, strategic planning, resource allocation, process and systems efficiencies, operations, and company-wide policies and directives.
• Lead website front end and back-end development re-platforming, working across multiple current websites platforms into one multi-branded Luxor site.
• Champion direct web ecommerce strategy and execution, enabling higher margin direct sales growth on own websites.
• Partner with sales leadership and operations to implement best practices on lead nurturing and acquisition, supporting digital initiatives across all stages of the acquisition funnel.
• Provide internal expertise on digital marketing with Luxor internal leadership, bringing the latest digital learnings, tools, and process across the portfolio of brands.
• Approve strategic imperatives, plans and metrics, to be executed by digital department peers and internal project teams.
• Identify and champion professional development opportunities for digital marketing team members.
• Develop annual plan for digital marketing department goal setting, performance, and growth.
• Serve as supervisor for digital marketing team members, including oversight and evaluation of performance goals.
• Collaborate with leadership team to guide organizational planning, growth and change management.
• Provide regular reporting on the performance and work of the digital marketing team its partners and leadership team as needed.
• Identify, analyze, and monitor new and emerging digital experience industry, social and cultural trends as well as the competitive digital experience landscape.
• Foster a positive and productive work environment across all brand and cross functional partners.
• All other duties as assigned.
OTHER DUTIES AND RESPONSIBILITIES :
• Partner with other departments - establish and maintain very positive working relationships with Product Management, Brand Management, New Product Development (NPD), Corporate, Finance and IT.
• Assist other department team members where possible
• General business and industry knowledge - including the ability to understand requirements from a strategic perspective and translate those requirements to meet expectations and future needs
• Demonstrate strong leadership, interpersonal skills, and teamwork
• Improve, streamlines, and implements standardized processes and procedures
• Maintain and update the relevant product information in the ERP system
SKILLS AND ABILITIES REQUIRED :
• Superior knowledge of the digital and technical industries
• Strong brand, strategy, and business problem-solving skills
• Strong project management skills
• Solid general technical knowledge of workspace, furniture, and tech industry
• Excellent communication skills
• Good negotiation skills
• Risk management planning and mitigation experience
• Honest, hardworking attitude
• Enthusiasm and ability to prop up the morale of the team
• Ability to delegate tasks and subtasks to various members of the team
• Achieve results from team members without direct authority
• Diffuse conflict among stakeholders as needed
• Ability to interact credibly within management and all levels of functional areas
• Deep understanding of the design process
• Organization of multiple projects across multiple brands
EDUCATION AND EXPERIENCE REQUIRED :
• Minimum 15 years of experience in digital and conversion marketing with proven success.
• Proven experience with leading teams and company change management.
• Proven experience with setting and meeting or exceeding client and company KPIs for optimal performance.
• Experience with building custom websites and digital campaigns as part of an overarching integrated digital marketing strategy.
• Experienced in SEO, CRM, Google Analytics, email automation / lead management software (i.e Pardot / Salesforce)
• Effective leadership skills with strong desire and ability for collaboration.
• Previous partnership / collaboration with sales operations teams
• Strong comfort with multi-tasking and managing departmental workflow, processes, budgets, and project timelines.
• Strong experience in critical thinking, problem solving and issues management.
• Excellent written and verbal skills.
• Listen effectively and lead with integrity.
• Superior attention to detail coupled with a keen ability to see and keep the bigger picture in mind.
• A strong track record of integrating marketing and business thinking - a true 360-degree strategist.
• A balance of art and science, with the ability to think creatively and support with measurement and insights.
• Knowledge of, and interest to continually learn, industry best practices.
• Superior analytical skills to interpret data and provide recommendations.
• Passion for marketing strategy, a love for leadership and collaboration, and an aptitude to plan, execute and problem solve with finesse.
• Proficient with Microsoft Office Suite.
• Experience with CRM software
Education Requirements :
Bachelor's degree required / Master's degree preferred
Computer equipment and level of software requirements :
• Must possess a high competency with common office software such as Word, PowerPoint, Excel, and Outlook
• Experience with project management software
Specific Knowledge, licenses, certifications REQUIRED :
PMP certification not required, but some training and familiarity with basic PMP concepts are necessary
SUPERVISORY RESPONSIBILITIES :
Digital marketing direct reports
TRAINING REQUIREMENTS :
PHYSICAL DEMANDS :
Occasional lifting and assembly in the general office environment up to 20 lbs
PHYSICAL PROTECTIVE EQUIPMENT :
WORK ENVIRONMENT :
Usual office working conditions
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws.
We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
Nearest Major Market : Chicago
Job Segment :
Marketing Manager, User Experience, Manager, CRM, Marketing, Technology, Management
Last updated : 2023-03-14 Show more details...
Under our Stand Up Desk Store brand, we create workspace furniture... solutions that nurture a healthy and collaborative work environment.
GENERAL PURPOSE :
The Director of Digital Marketing role is responsible for building Luxor's digital marketing capabilities that will enable strategic growth across the portfolio of brands.
This role will guide overarching digital marketing across omni-channel routes to market including B2C, B2B, direct and reseller.
The Director of Digital Marketing will champion the creation of best in practice digital capabilities to create Luxor's Digital Center of Excellence that would include, but not limited to, the development of best practices in digital user experience, multi-brand website development, lead acquisition and lead generation, email marketing, paid digital marketing programs, CRM, paid social campaigns, UX creative development and back-end development.
The Director of Digital Marketing will build a deepening of Luxor's digital marketing capabilities, champion internal team mentorship, and implement optimal digital marketing processes that support Luxor's overall brand goals and scalable future growth.
ESSENTIAL DUTIES AND Responsibilities :
• Establish key digital capabilities and provide thought leadership across all digital marketing and web marketing strategies to achieve desired brand outcomes
• Partner with brand and cross functional leaders to understand their business goals and enable their digital growth through their respective channels.
• Create annual and long-term vision, budget planning for Luxor's digital marketing capabilities and strategies.
• Establish digital marketing key performance indicators (KPIs) across the digital ecosystem that tie to performance goals of the brand.
• Develop and provide leadership for an A-level digital marketing team
• Establish prioritization of digital marketing initiatives, communicate clearly to stakeholders, and resource appropriately.
• Serve as member of Luxor's marketing leadership team, contributing to the overall function and business growth, strategic planning, resource allocation, process and systems efficiencies, operations, and company-wide policies and directives.
• Lead website front end and back-end development re-platforming, working across multiple current websites platforms into one multi-branded Luxor site.
• Champion direct web ecommerce strategy and execution, enabling higher margin direct sales growth on own websites.
• Partner with sales leadership and operations to implement best practices on lead nurturing and acquisition, supporting digital initiatives across all stages of the acquisition funnel.
• Provide internal expertise on digital marketing with Luxor internal leadership, bringing the latest digital learnings, tools, and process across the portfolio of brands.
• Approve strategic imperatives, plans and metrics, to be executed by digital department peers and internal project teams.
• Identify and champion professional development opportunities for digital marketing team members.
• Develop annual plan for digital marketing department goal setting, performance, and growth.
• Serve as supervisor for digital marketing team members, including oversight and evaluation of performance goals.
• Collaborate with leadership team to guide organizational planning, growth and change management.
• Provide regular reporting on the performance and work of the digital marketing team its partners and leadership team as needed.
• Identify, analyze, and monitor new and emerging digital experience industry, social and cultural trends as well as the competitive digital experience landscape.
• Foster a positive and productive work environment across all brand and cross functional partners.
• All other duties as assigned.
OTHER DUTIES AND RESPONSIBILITIES :
• Partner with other departments - establish and maintain very positive working relationships with Product Management, Brand Management, New Product Development (NPD), Corporate, Finance and IT.
• Assist other department team members where possible
• General business and industry knowledge - including the ability to understand requirements from a strategic perspective and translate those requirements to meet expectations and future needs
• Demonstrate strong leadership, interpersonal skills, and teamwork
• Improve, streamlines, and implements standardized processes and procedures
• Maintain and update the relevant product information in the ERP system
SKILLS AND ABILITIES REQUIRED :
• Superior knowledge of the digital and technical industries
• Strong brand, strategy, and business problem-solving skills
• Strong project management skills
• Solid general technical knowledge of workspace, furniture, and tech industry
• Excellent communication skills
• Good negotiation skills
• Risk management planning and mitigation experience
• Honest, hardworking attitude
• Enthusiasm and ability to prop up the morale of the team
• Ability to delegate tasks and subtasks to various members of the team
• Achieve results from team members without direct authority
• Diffuse conflict among stakeholders as needed
• Ability to interact credibly within management and all levels of functional areas
• Deep understanding of the design process
• Organization of multiple projects across multiple brands
EDUCATION AND EXPERIENCE REQUIRED :
• Minimum 15 years of experience in digital and conversion marketing with proven success.
• Proven experience with leading teams and company change management.
• Proven experience with setting and meeting or exceeding client and company KPIs for optimal performance.
• Experience with building custom websites and digital campaigns as part of an overarching integrated digital marketing strategy.
• Experienced in SEO, CRM, Google Analytics, email automation / lead management software (i.e Pardot / Salesforce)
• Effective leadership skills with strong desire and ability for collaboration.
• Previous partnership / collaboration with sales operations teams
• Strong comfort with multi-tasking and managing departmental workflow, processes, budgets, and project timelines.
• Strong experience in critical thinking, problem solving and issues management.
• Excellent written and verbal skills.
• Listen effectively and lead with integrity.
• Superior attention to detail coupled with a keen ability to see and keep the bigger picture in mind.
• A strong track record of integrating marketing and business thinking - a true 360-degree strategist.
• A balance of art and science, with the ability to think creatively and support with measurement and insights.
• Knowledge of, and interest to continually learn, industry best practices.
• Superior analytical skills to interpret data and provide recommendations.
• Passion for marketing strategy, a love for leadership and collaboration, and an aptitude to plan, execute and problem solve with finesse.
• Proficient with Microsoft Office Suite.
• Experience with CRM software
Education Requirements :
Bachelor's degree required / Master's degree preferred
Computer equipment and level of software requirements :
• Must possess a high competency with common office software such as Word, PowerPoint, Excel, and Outlook
• Experience with project management software
Specific Knowledge, licenses, certifications REQUIRED :
PMP certification not required, but some training and familiarity with basic PMP concepts are necessary
SUPERVISORY RESPONSIBILITIES :
Digital marketing direct reports
TRAINING REQUIREMENTS :
PHYSICAL DEMANDS :
Occasional lifting and assembly in the general office environment up to 20 lbs
PHYSICAL PROTECTIVE EQUIPMENT :
WORK ENVIRONMENT :
Usual office working conditions
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws.
We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
Nearest Major Market : Chicago
Job Segment :
Marketing Manager, User Experience, Manager, CRM, Marketing, Technology, Management
Last updated : 2023-03-14 Show more details...
via Talent.com
posted_at: 2 days agoschedule_type: Full-time
At Luxor, we create an innovative and forward thinking culture that our employees love, and our products reflect this. As a manufacturer of innovative workspace product solutions that are sold to the commercial, educational, industrial and other end markets, we are constantly developing functional products that are value priced.
Under our Stand Up Desk Store brand, we create workspace furniture... solutions that nurture a healthy and collaborative
At Luxor, we create an innovative and forward thinking culture that our employees love, and our products reflect this. As a manufacturer of innovative workspace product solutions that are sold to the commercial, educational, industrial and other end markets, we are constantly developing functional products that are value priced.
Under our Stand Up Desk Store brand, we create workspace furniture... solutions that nurture a healthy and collaborative work environment.
GENERAL PURPOSE :
The Digital Marketing Specialitst is responsible for developing, implementing, and tracking digital marketing campaigns and activities that promote Luxor's brand and products through the use of email, social media, website pages, online product listings, SEO, blogs, and other initiatives in support of new business and customer sales goals.
This position will work cross-departmentally with the Luxor Sales team to ideate, develop, and finalize the strategy for marketing activities to drive increased sales.
The position will then execute these strategies, including the setup and management of emails, build-out and continuous improvement of logic flows, and drip campaigns using Salesforce's Pardot marketing automation platform to generate leads and drive engagement.
ESSENTIAL DUTIES AND Responsibilities :
• Drives the achievement of annual sales targets for Luxor Workspaces through marketing strategy & execution; drive measurable demand outcomes / results through increased contacts, leads and pipelines to support sales teams.
• Manages the email marketing automation platform (Pardot), and integrations with our Salesforce platform.
• Sets strategy for and manages email marketing campaigns and nurture programs; includes ideation, collaborative planning with sales, targeting, designing, executing, and reporting results.
• Increase email success metrics such as open and click-through rates by implementing testing methodologies.
• Analyze digital campaign results, identify areas of improvement, and recommend solutions to increase performance.
• Setup, launch, and analyze social media campaigns to build brand awareness with a focus on growing traffic.
• Assist in writing and editing content for email distribution and other digital media projects
• Assist in designing layouts of landing pages and photos for email campaigns
• Keep up to date on email marketing, social and digital media trends, best practices and monitor competitor initiatives in the space
OTHER DUTIES AND RESPONSIBILITIES :
• Special projects as assigned
• Assemble product samples and / or help with photo shoots as required
• Assist with preparation for trade shows and attend national trade shows as required
SKILLS AND ABILITIES REQUIRED :
• Minimum 3-4 years of eCommerce Marketing experience, must include email campaigns and hands-on product listing experience
• Excellent written and verbal communication skills with ability to interact with customers
• Proficient with creating and editing content using the Adobe Creative Cloud suite of apps, especially Photoshop, Illustrator, and InDesign
• Experience prioritizing collaborative Marketing / Sales projects in a fast paced, growth environment
• Demonstrated proactive, positive attitude, and an eagerness to learn and contribute to the performance of the team
EDUCATION AND EXPERIENCE REQUIRED :
• Work History Requirements
• Minimum 3-4 years of digital online marketing experience
• Minimum 1 year of email experience with use of email campaign magement tools, knowledge of Pardot a plus
• Expriece with a CRM system, Salesforce experience a plus
• Education Requirements
• Bachelor's degree or equavialent work experience
Computer equipment and level of software requirements :
• Proficient in Microsoft Office Suite applications
• Intermediate Adobe Creative Cloud suite of apps, especially Photoshop, Illustrator, and InDesign. Basic knowledge of HTML and CSS is a plus
None
SUPERVISORY RESPONSIBILITIES :
None
TRAINING REQUIREMENTS :
• General workplace safety
PHYSICAL DEMANDS :
• None
• None
PHYSICAL PROTECTIVE EQUIPMENT :
WORK ENVIRONMENT :
Usual office working conditions
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.
Employee(s) will be required to follow any other
job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently.
The requirements listed in this document are the essential levels of knowledge, skills, or abilities.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws.
We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
Nearest Major Market : Chicago
Job Segment :
Cloud, Testing, Interactive Marketing, Online Marketing, Technology, Marketing
Last updated : 2023-03-19 Show more details...
Under our Stand Up Desk Store brand, we create workspace furniture... solutions that nurture a healthy and collaborative work environment.
GENERAL PURPOSE :
The Digital Marketing Specialitst is responsible for developing, implementing, and tracking digital marketing campaigns and activities that promote Luxor's brand and products through the use of email, social media, website pages, online product listings, SEO, blogs, and other initiatives in support of new business and customer sales goals.
This position will work cross-departmentally with the Luxor Sales team to ideate, develop, and finalize the strategy for marketing activities to drive increased sales.
The position will then execute these strategies, including the setup and management of emails, build-out and continuous improvement of logic flows, and drip campaigns using Salesforce's Pardot marketing automation platform to generate leads and drive engagement.
ESSENTIAL DUTIES AND Responsibilities :
• Drives the achievement of annual sales targets for Luxor Workspaces through marketing strategy & execution; drive measurable demand outcomes / results through increased contacts, leads and pipelines to support sales teams.
• Manages the email marketing automation platform (Pardot), and integrations with our Salesforce platform.
• Sets strategy for and manages email marketing campaigns and nurture programs; includes ideation, collaborative planning with sales, targeting, designing, executing, and reporting results.
• Increase email success metrics such as open and click-through rates by implementing testing methodologies.
• Analyze digital campaign results, identify areas of improvement, and recommend solutions to increase performance.
• Setup, launch, and analyze social media campaigns to build brand awareness with a focus on growing traffic.
• Assist in writing and editing content for email distribution and other digital media projects
• Assist in designing layouts of landing pages and photos for email campaigns
• Keep up to date on email marketing, social and digital media trends, best practices and monitor competitor initiatives in the space
OTHER DUTIES AND RESPONSIBILITIES :
• Special projects as assigned
• Assemble product samples and / or help with photo shoots as required
• Assist with preparation for trade shows and attend national trade shows as required
SKILLS AND ABILITIES REQUIRED :
• Minimum 3-4 years of eCommerce Marketing experience, must include email campaigns and hands-on product listing experience
• Excellent written and verbal communication skills with ability to interact with customers
• Proficient with creating and editing content using the Adobe Creative Cloud suite of apps, especially Photoshop, Illustrator, and InDesign
• Experience prioritizing collaborative Marketing / Sales projects in a fast paced, growth environment
• Demonstrated proactive, positive attitude, and an eagerness to learn and contribute to the performance of the team
EDUCATION AND EXPERIENCE REQUIRED :
• Work History Requirements
• Minimum 3-4 years of digital online marketing experience
• Minimum 1 year of email experience with use of email campaign magement tools, knowledge of Pardot a plus
• Expriece with a CRM system, Salesforce experience a plus
• Education Requirements
• Bachelor's degree or equavialent work experience
Computer equipment and level of software requirements :
• Proficient in Microsoft Office Suite applications
• Intermediate Adobe Creative Cloud suite of apps, especially Photoshop, Illustrator, and InDesign. Basic knowledge of HTML and CSS is a plus
None
SUPERVISORY RESPONSIBILITIES :
None
TRAINING REQUIREMENTS :
• General workplace safety
PHYSICAL DEMANDS :
• None
• None
PHYSICAL PROTECTIVE EQUIPMENT :
WORK ENVIRONMENT :
Usual office working conditions
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.
Employee(s) will be required to follow any other
job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently.
The requirements listed in this document are the essential levels of knowledge, skills, or abilities.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws.
We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
Nearest Major Market : Chicago
Job Segment :
Cloud, Testing, Interactive Marketing, Online Marketing, Technology, Marketing
Last updated : 2023-03-19 Show more details...
via InHerSight
posted_at: 13 days agoschedule_type: Full-timework_from_home: 1
EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely... We are the leader in our field due to our cutting-edge
EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely... We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.
Your Opportunity
As an Account Executive for the kindergarten through 8th grade library market your primary responsibility is to increase sales and generate growth across multiple product lines. You will accomplish this by prospecting, following marketing leads and market trends, and coordinating activities with sales, marketing, and customer satisfaction across territories in your assigned markets. This is an entry level sales position.
This remote position is U.S.-based only (excluding U.S. territories)
What You’ll Do
• Consult with your library partners to build strong relationships and meet their needs
• Create and generate activity in direct selling situations through telephone, email, and virtual meetings in partnership with your outside sales representative
• Actively participate in forming and implementing marketing strategies
• Provide and coordinate demos for customers
• Understand and participate in customized product and customer pricing
• Utilize best practice techniques to prepare quotes, enter orders, and set up trials
• Effectively and efficiently use multiple contact and account management tools
Your Team
You will be welcomed as a member of the Academic, K-12 Inside Sales team, a team of about 15 people as well the overall Sales and Marketing organization. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as an Account Executive and your development and career growth at EIS.
About You
• 1+ year of sales experience
• Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients
• Understand customer needs, and present products or services in a persuasive manner
• Effective negotiation skills, able to find mutually beneficial solutions for both the customer and the company
What sets you apart
• Ability to manage and prioritize time effectively to meet sales targets
• Proficient at multitasking
• Ability to work independently as well as a part of a team
• Experience making cold calls
Our Offer to You
Target Annual Compensation Range: $41,300 - $59,000. This Pay Target range includes a typical sales commission. The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location.
EBSCO provides a generous benefits program including
• Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
• Retirement Savings Plan
• Paid Parental Leave
• Holidays and Paid Time Off (PTO)
• Tuition Reimbursement
• Mentoring program
• And much more! Check it out here: https://www.ebsco.com/about/benefits
We work hard to embrace diversity, equity and inclusion and encourage everyone at EBSCO to bring their authentic selves to work every day. We have a wide representation of employee resource groups. To learn more, visit https://www.ebsco.com/about/diversity-equity-inclusion
The EBSCO Way
At EBSCO, our culture is defined by ten guiding principles. We put our customers first, and we're always looking for ways to innovate and improve. We make decisions based on facts, communicate openly, and hold ourselves accountable for results. Trust, respect, and care for each other are essential to how we work. Every day, our actions and teamwork shape who we are as a company. To learn more about our culture, visit https://www.ebsco.com/about/culture.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law Show more details...
Your Opportunity
As an Account Executive for the kindergarten through 8th grade library market your primary responsibility is to increase sales and generate growth across multiple product lines. You will accomplish this by prospecting, following marketing leads and market trends, and coordinating activities with sales, marketing, and customer satisfaction across territories in your assigned markets. This is an entry level sales position.
This remote position is U.S.-based only (excluding U.S. territories)
What You’ll Do
• Consult with your library partners to build strong relationships and meet their needs
• Create and generate activity in direct selling situations through telephone, email, and virtual meetings in partnership with your outside sales representative
• Actively participate in forming and implementing marketing strategies
• Provide and coordinate demos for customers
• Understand and participate in customized product and customer pricing
• Utilize best practice techniques to prepare quotes, enter orders, and set up trials
• Effectively and efficiently use multiple contact and account management tools
Your Team
You will be welcomed as a member of the Academic, K-12 Inside Sales team, a team of about 15 people as well the overall Sales and Marketing organization. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as an Account Executive and your development and career growth at EIS.
About You
• 1+ year of sales experience
• Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients
• Understand customer needs, and present products or services in a persuasive manner
• Effective negotiation skills, able to find mutually beneficial solutions for both the customer and the company
What sets you apart
• Ability to manage and prioritize time effectively to meet sales targets
• Proficient at multitasking
• Ability to work independently as well as a part of a team
• Experience making cold calls
Our Offer to You
Target Annual Compensation Range: $41,300 - $59,000. This Pay Target range includes a typical sales commission. The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location.
EBSCO provides a generous benefits program including
• Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
• Retirement Savings Plan
• Paid Parental Leave
• Holidays and Paid Time Off (PTO)
• Tuition Reimbursement
• Mentoring program
• And much more! Check it out here: https://www.ebsco.com/about/benefits
We work hard to embrace diversity, equity and inclusion and encourage everyone at EBSCO to bring their authentic selves to work every day. We have a wide representation of employee resource groups. To learn more, visit https://www.ebsco.com/about/diversity-equity-inclusion
The EBSCO Way
At EBSCO, our culture is defined by ten guiding principles. We put our customers first, and we're always looking for ways to innovate and improve. We make decisions based on facts, communicate openly, and hold ourselves accountable for results. Trust, respect, and care for each other are essential to how we work. Every day, our actions and teamwork shape who we are as a company. To learn more about our culture, visit https://www.ebsco.com/about/culture.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law Show more details...
via JobLeads
posted_at: 11 days agoschedule_type: Full-time
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Company Name: EBSCO Information Services...
EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most
Press Tab to Move to Skip to Content Link
Company Name: EBSCO Information Services...
EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.
The Account Executive, K-8 primary duty is the management of EBSCO’s customers. The AE is directly responsible for servicing all existing business relationships, securing the renewal of all existing subscriptions as well as selling upgrades and additional products. Responsible for generating new sales of EBSCO products and implementing and directing a growth plan for their territories in their assigned markets. This is an entry-level position.
Primary Responsibilities:
• Actively consult with our library partners to ensure their patron needs are being met through the acquisition of online reference databases
• Direct sale of EBSCO Information products to assigned accounts. Sales may be achieved by individual effort, or in conjunction with assigned Field Sales Representatives.
• Deal with customers on a very individualized basis, using your own judgment and discretion to decide the best course of action for every situation
• Participate in the training of customers on EBSCOhost and EBSCOadmin through online demos
• Achieve sales quota(s) for a given fiscal year as determined and announced by Sales Management
• Active in direct selling situations through telephone and email
• Actively participate in forming and implementing marketing strategies for own territory
• Create new, and modify existing, legal offers and contracts with customers
• Participate in the pricing and planning of official offers: an understanding of the pricing system and the ability to customize it on a per-case basis is essential
• Actively work with Marketing Department to design marketing materials
• Coordinate and formulate a plan of action for non-RSA territory coverage with EBSCO Subscription Services Field Representatives
• Coordinate with Regional Offices, Regional Sales Managers, and Sales Manager
• All functions that are designed and/or required to achieve sales quota(s) including the following: prepare quotes, forward literature, administrative data entry, set up trials
• Actively deal with publishers as needed, usually with regard to pricing issues
• Respond to ALL leads forwarded from the marketing department, within (5) business days
• Enter orders and act as a liaison for billing, accounts payable between OE, ESS and customer
• Actively deal with the updating of subscription information, correcting errors including those dealing with renewal rates, contact info, and account designations, and offer informative suggestions on systems and operations enhancements
• Troubleshoot customer issues, respond to technical questions from customers, assist Technical Support Department with follow-up
• Forward appropriate questions, problems, and issues to Technical support and notify sales management of any outstanding issues
Requirements:
• 1+ year of sales experience in a non-retail environment
Preferred Qualifications:
• Knowledge:
• Ability to make first-time (cold) calls, manage customer accounts, understand content and functionality as well as the understanding of online services as they pertain to information delivery
• Due to the Account Executive’s ability to commit EBSCO to various financial agreements, affect policy changes and formulate and make operations decisions involving the company the AE must be able to think independently and make decisions based on the comparison and evaluation of relevant information: exercising discretion and independent judgment are essential
• Time management skills are a must. The successful candidate must be able to prioritize multiple tasks
• Excellent verbal and written communication skills are required
• The ability to work independently, as well as in a team environment, is critical
• Experience:
• College degree is preferred
• Job requires advanced knowledge, which allows AE to analyze, interpret and make deductions from varying facts or circumstances
Target Annual Compensation Range: $41,300 - 59,000. This Pay Target range includes a typical sales commission
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO’s benefits here: https://www.ebsco.com/about/benefits
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
Nearest Major Market: Boston
Job Segment: Account Executive, Direct Sales, Data Entry, Sales, Administrative, Entry Level Show more details...
Company Name: EBSCO Information Services...
EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.
The Account Executive, K-8 primary duty is the management of EBSCO’s customers. The AE is directly responsible for servicing all existing business relationships, securing the renewal of all existing subscriptions as well as selling upgrades and additional products. Responsible for generating new sales of EBSCO products and implementing and directing a growth plan for their territories in their assigned markets. This is an entry-level position.
Primary Responsibilities:
• Actively consult with our library partners to ensure their patron needs are being met through the acquisition of online reference databases
• Direct sale of EBSCO Information products to assigned accounts. Sales may be achieved by individual effort, or in conjunction with assigned Field Sales Representatives.
• Deal with customers on a very individualized basis, using your own judgment and discretion to decide the best course of action for every situation
• Participate in the training of customers on EBSCOhost and EBSCOadmin through online demos
• Achieve sales quota(s) for a given fiscal year as determined and announced by Sales Management
• Active in direct selling situations through telephone and email
• Actively participate in forming and implementing marketing strategies for own territory
• Create new, and modify existing, legal offers and contracts with customers
• Participate in the pricing and planning of official offers: an understanding of the pricing system and the ability to customize it on a per-case basis is essential
• Actively work with Marketing Department to design marketing materials
• Coordinate and formulate a plan of action for non-RSA territory coverage with EBSCO Subscription Services Field Representatives
• Coordinate with Regional Offices, Regional Sales Managers, and Sales Manager
• All functions that are designed and/or required to achieve sales quota(s) including the following: prepare quotes, forward literature, administrative data entry, set up trials
• Actively deal with publishers as needed, usually with regard to pricing issues
• Respond to ALL leads forwarded from the marketing department, within (5) business days
• Enter orders and act as a liaison for billing, accounts payable between OE, ESS and customer
• Actively deal with the updating of subscription information, correcting errors including those dealing with renewal rates, contact info, and account designations, and offer informative suggestions on systems and operations enhancements
• Troubleshoot customer issues, respond to technical questions from customers, assist Technical Support Department with follow-up
• Forward appropriate questions, problems, and issues to Technical support and notify sales management of any outstanding issues
Requirements:
• 1+ year of sales experience in a non-retail environment
Preferred Qualifications:
• Knowledge:
• Ability to make first-time (cold) calls, manage customer accounts, understand content and functionality as well as the understanding of online services as they pertain to information delivery
• Due to the Account Executive’s ability to commit EBSCO to various financial agreements, affect policy changes and formulate and make operations decisions involving the company the AE must be able to think independently and make decisions based on the comparison and evaluation of relevant information: exercising discretion and independent judgment are essential
• Time management skills are a must. The successful candidate must be able to prioritize multiple tasks
• Excellent verbal and written communication skills are required
• The ability to work independently, as well as in a team environment, is critical
• Experience:
• College degree is preferred
• Job requires advanced knowledge, which allows AE to analyze, interpret and make deductions from varying facts or circumstances
Target Annual Compensation Range: $41,300 - 59,000. This Pay Target range includes a typical sales commission
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO’s benefits here: https://www.ebsco.com/about/benefits
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
Nearest Major Market: Boston
Job Segment: Account Executive, Direct Sales, Data Entry, Sales, Administrative, Entry Level Show more details...
via EBSCO Industries Jobs
posted_at: 14 days agoschedule_type: Full-time
EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely... We are the leader in our field due to our cutting-edge
EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely... We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.
EBSCO Learning
EBSCO Learning’s mission is to advance lifelong learning and professional development. We provide online products and services that develop practical skills and increase knowledge, empowering individuals and organizations to achieve their goals. EBSCO Learning is a new business group within EBSCO Information Services (EIS), a $2 billion information services company, and a leader it its field. Our products are sold worldwide to companies, governments, educational institutions as well as direct-to-consumer.
Position Overview
The Director of Sales is responsible for the development and implementation of sales and marketing strategies and profitable achievement of sales objectives. The Sales Director works collaboratively with the senior management of EBSCO Learning and other members of the EBSCO Learning sales team to drive revenue from customers worldwide, with an initial focus on U.S. and Canadian markets. Reports to the SVP/General Manager of the EBSCO Learning division.
Primary Responsibilities
• Responsible for sales of EBSCO Learning products in the U.S., Canada and selected markets worldwide.
• Focuses on the sales of products and services targeted to the corporate learning market and other non-library institutional markets.
• The focus for the first 1-2 years will be to generate and increase revenue of existing Corporate Learning products and relevant LearningExpress products for these markets, while additional new products are being developed.
• Works collaboratively with other EBSCO Learning Sales Directors, Account Executives, and Sales and Marketing personnel. Directs and manages the work of Account Executives as required.
• Works collaboratively with the Stacks Solutions team as appropriate to identify and capitalize on mutual new business opportunities.
• Works collaboratively with the EIS sales team as needed on significant multi-product sales opportunities where EBSCO Learning’s products are desired as a larger package of products and services.
• Provides input and market feedback to senior management of EBSCO Learning to help guide priorities as well as the development of new features, new products and product improvement.
• Guides the overall sales process and helps set appropriate metrics to achieve sales goals.
• Maintains key customer relationships, develops and implements strategies for expanding the EBSCO Learning business.
• Reports regularly on the potential customers and the dollar value of the sales pipeline; forecasts sales for budgeting and business planning purposes.
• Travel: conference attendance, field visits to customer locations, and other travel will be required based on need.
• Conducts webinars, WebEx and face-to-face presentations for key customers and prospects.
• Works closely with the SVP/GM of EBSCO Learning and other leadership on the development of sales and marketing strategies and priorities.
• Helps to develop pricing policies, including volume discounts and terms and conditions, for high-profile customers and channel partners.
• Is a role model for the company culture.
Required Qualifications
• Bachelor’s degree or equivalent experience.
• At least 7 years sales experience in comparable industries, with 4 years in a senior sales role.
• Proven sales track record by increasing sales in territory each year.
• Ability to plan and manage at both the strategic and operational levels.
• Established contacts and relationships with potential customers and channel partners.
• Outstanding consultative selling abilities and excellent interpersonal skills with executive level customers and partners.
• Ability to work collaboratively with colleagues and staff to create results driven, team oriented environment.
• Capacity to assume more significant executive responsibilities over time.
Target Annual Compensation Range: $105,000 - $150,000. This Pay Target range includes a typical sales commission.
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO’s benefits here: https://www.ebsco.com/about/benefits
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law Show more details...
EBSCO Learning
EBSCO Learning’s mission is to advance lifelong learning and professional development. We provide online products and services that develop practical skills and increase knowledge, empowering individuals and organizations to achieve their goals. EBSCO Learning is a new business group within EBSCO Information Services (EIS), a $2 billion information services company, and a leader it its field. Our products are sold worldwide to companies, governments, educational institutions as well as direct-to-consumer.
Position Overview
The Director of Sales is responsible for the development and implementation of sales and marketing strategies and profitable achievement of sales objectives. The Sales Director works collaboratively with the senior management of EBSCO Learning and other members of the EBSCO Learning sales team to drive revenue from customers worldwide, with an initial focus on U.S. and Canadian markets. Reports to the SVP/General Manager of the EBSCO Learning division.
Primary Responsibilities
• Responsible for sales of EBSCO Learning products in the U.S., Canada and selected markets worldwide.
• Focuses on the sales of products and services targeted to the corporate learning market and other non-library institutional markets.
• The focus for the first 1-2 years will be to generate and increase revenue of existing Corporate Learning products and relevant LearningExpress products for these markets, while additional new products are being developed.
• Works collaboratively with other EBSCO Learning Sales Directors, Account Executives, and Sales and Marketing personnel. Directs and manages the work of Account Executives as required.
• Works collaboratively with the Stacks Solutions team as appropriate to identify and capitalize on mutual new business opportunities.
• Works collaboratively with the EIS sales team as needed on significant multi-product sales opportunities where EBSCO Learning’s products are desired as a larger package of products and services.
• Provides input and market feedback to senior management of EBSCO Learning to help guide priorities as well as the development of new features, new products and product improvement.
• Guides the overall sales process and helps set appropriate metrics to achieve sales goals.
• Maintains key customer relationships, develops and implements strategies for expanding the EBSCO Learning business.
• Reports regularly on the potential customers and the dollar value of the sales pipeline; forecasts sales for budgeting and business planning purposes.
• Travel: conference attendance, field visits to customer locations, and other travel will be required based on need.
• Conducts webinars, WebEx and face-to-face presentations for key customers and prospects.
• Works closely with the SVP/GM of EBSCO Learning and other leadership on the development of sales and marketing strategies and priorities.
• Helps to develop pricing policies, including volume discounts and terms and conditions, for high-profile customers and channel partners.
• Is a role model for the company culture.
Required Qualifications
• Bachelor’s degree or equivalent experience.
• At least 7 years sales experience in comparable industries, with 4 years in a senior sales role.
• Proven sales track record by increasing sales in territory each year.
• Ability to plan and manage at both the strategic and operational levels.
• Established contacts and relationships with potential customers and channel partners.
• Outstanding consultative selling abilities and excellent interpersonal skills with executive level customers and partners.
• Ability to work collaboratively with colleagues and staff to create results driven, team oriented environment.
• Capacity to assume more significant executive responsibilities over time.
Target Annual Compensation Range: $105,000 - $150,000. This Pay Target range includes a typical sales commission.
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO’s benefits here: https://www.ebsco.com/about/benefits
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law Show more details...
via JobLeads
posted_at: 6 days agoschedule_type: Full-time
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Date: Feb 28, 2023...
Location:
Remote, GA, US, Remote
Onsite or Remote: Remote
Company Name: EBSCO Information Services
EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users.
Press Tab to Move to Skip to Content Link
Date: Feb 28, 2023...
Location:
Remote, GA, US, Remote
Onsite or Remote: Remote
Company Name: EBSCO Information Services
EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.
Mission
EBSCO Information Services is entering its third decade as a leading provider of reference databases for researchers around the world. This is an exciting time for EBSCO. We are a thriving company, on the cutting-edge technologically, and are currently expanding our corporate customer base and talented workforce. We believe that people are our strength and appreciate your interest in EBSCO Information Services. EBSCO’s Field Sales group is currently seeking a Regional Sales Manager for TN, GA, AL, MS.
This position handles all of our product lines and categories including:
Point of Care/ Clinical Decision Support, Full Text Medical Databases on EBSCOhost ™, and Software as a Service Solutions – supporting researchers, students, physicians, residents, nurses, allied health professions, patients, and more.
The Medical Regional Sales Manager will sell EBSCO Information Services products to primarily hospitals/ healthcare systems, hospitals, physician groups, and medical associations. Additional accounts may be added or deleted as deemed necessary for EBSCO Information Services.
Primary Responsibilities
• Provide balanced sales coverage of accounts in your territory and grow business in both existing and new accounts
• Work in conjunction with the Vice President of Sales and Inside Account Executive
• Achieve an established new sales growth and renewal quota each fiscal year for EBSCO Information Services products
• Have quotes prepared, literature sent, and coordinate with the Account Executive to set up trials when appropriate
• Travel: (60%); including attendance of conferences and sales meetings as deemed necessary by Sales Management
• Achieve an expert level of knowledge of EBSCO Information Services’ products and competition
• Provide input from the market for product development and marketing purposes
• Develop sales strategy for your region for overall sales of EBSCO products
• Average 25 face-to-face visits including cold call visits per month with prospects and/or customers
• Schedule an office day each Friday
Required Qualifications
• At least three years of sales experience - previous experience selling into the medical field is preferred.
• Currently the position is virtual but eventually the ability to travel 70%
• Must live within the territory: preference for Atlanta, GA or Nashville, TN
Preferred Qualifications
• Strong understanding of computers and research
• Travel experience in current position preferred, demonstrated by ability to prioritize and territory management.
• Cold calling experience
• Must have proven communication, follow-up, and sales skills
• Knowledge of CRM systems and video conferencing technology
Target Annual Compensation Range: $105,000 - $150,000 This Pay Target range includes a typical sales commission.
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO’s benefits here: https://www.ebsco.com/about/benefits
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
Job Segment: Regional Manager, Sales Management, Marketing Manager, CRM, Field Sales, Management, Sales, Marketing, Technology Show more details...
Date: Feb 28, 2023...
Location:
Remote, GA, US, Remote
Onsite or Remote: Remote
Company Name: EBSCO Information Services
EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.
Mission
EBSCO Information Services is entering its third decade as a leading provider of reference databases for researchers around the world. This is an exciting time for EBSCO. We are a thriving company, on the cutting-edge technologically, and are currently expanding our corporate customer base and talented workforce. We believe that people are our strength and appreciate your interest in EBSCO Information Services. EBSCO’s Field Sales group is currently seeking a Regional Sales Manager for TN, GA, AL, MS.
This position handles all of our product lines and categories including:
Point of Care/ Clinical Decision Support, Full Text Medical Databases on EBSCOhost ™, and Software as a Service Solutions – supporting researchers, students, physicians, residents, nurses, allied health professions, patients, and more.
The Medical Regional Sales Manager will sell EBSCO Information Services products to primarily hospitals/ healthcare systems, hospitals, physician groups, and medical associations. Additional accounts may be added or deleted as deemed necessary for EBSCO Information Services.
Primary Responsibilities
• Provide balanced sales coverage of accounts in your territory and grow business in both existing and new accounts
• Work in conjunction with the Vice President of Sales and Inside Account Executive
• Achieve an established new sales growth and renewal quota each fiscal year for EBSCO Information Services products
• Have quotes prepared, literature sent, and coordinate with the Account Executive to set up trials when appropriate
• Travel: (60%); including attendance of conferences and sales meetings as deemed necessary by Sales Management
• Achieve an expert level of knowledge of EBSCO Information Services’ products and competition
• Provide input from the market for product development and marketing purposes
• Develop sales strategy for your region for overall sales of EBSCO products
• Average 25 face-to-face visits including cold call visits per month with prospects and/or customers
• Schedule an office day each Friday
Required Qualifications
• At least three years of sales experience - previous experience selling into the medical field is preferred.
• Currently the position is virtual but eventually the ability to travel 70%
• Must live within the territory: preference for Atlanta, GA or Nashville, TN
Preferred Qualifications
• Strong understanding of computers and research
• Travel experience in current position preferred, demonstrated by ability to prioritize and territory management.
• Cold calling experience
• Must have proven communication, follow-up, and sales skills
• Knowledge of CRM systems and video conferencing technology
Target Annual Compensation Range: $105,000 - $150,000 This Pay Target range includes a typical sales commission.
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO’s benefits here: https://www.ebsco.com/about/benefits
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
Job Segment: Regional Manager, Sales Management, Marketing Manager, CRM, Field Sales, Management, Sales, Marketing, Technology Show more details...
via EBSCO Industries Jobs
schedule_type: Full-time
EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely... We are the leader in our field due to our cutting-edge
EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely... We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.
Overview
The Account Executive (AE) works to increase B2B sales and generate growth across all product lines for EBSCO Learning. The AE will have responsibility for multiple product lines. The successful AE will increase the customer base of EBSCO Learning by rigorously prospecting for new customers, following-up on marketing leads, and generating new sales of EBSCO Learning’s product line. The AE is also responsible for maintaining and growing existing business with renewals, upselling, and account growth plans. This will require coordinated efforts with sales, marketing, and customer satisfaction across territories in their assigned markets.
Primary Responsibilities
• Focuses on the sales of products and services targeted to the corporate learning market, workforce development market, EdTech and other institutional markets.
• Works closely with the SVP/GM of EBSCO Learning, Sales Directors, and other leadership on the development of sales and marketing strategies and priorities. Focuses on implementing these strategies.
• Provides and coordinates demos and opportunities for EBSCO Learning products with qualified prospects and existing customers.
• Achieves or exceeds sales quotas each fiscal year as determined by EBSCO Learning management.
• Participates in the pricing and planning of official offers: an understanding of the pricing system/strategy and the ability to customize it on a per case basis is essential.
• Effective at all functions that are designed and/or required to achieve sales quota(s) including the following: preparing quotes, data& order entry, setting up trials, ongoing follow-ups, account management, etc.
• Responds to ALL leads forwarded within (3) business days or less.
• Enters sales orders and acts as a liaison for accounts payable, sales, customer, and respective partners.
• Actively handles updating of subscription information, correcting errors, adjusting renewal rates, contact info, and account designations. Offers informative suggestions on systems and operations enhancements.
• Fields and relays questions, problems, issues to technical support and notifies sales management of any outstanding issues.
• Responsible for the adjustment of subscriptions, either to extend or stop service of the product for various reasons; creates a plan for each case and establishes reasons for actions taken.
• Achieves an expert level of understanding regarding integration with EBSCO and partners’ products. Continues to grow and understand the competitive landscape and focuses on how to target and sell against competition.
• Completes all assignments requested by EBSCO Learning sales management that will aid in strategic selling efforts for EBSCO Learning.
• Travel: conference attendance and field visits to customer locations based on need.
Required Qualifications
• We have multiple roles available, depending on experience. At a minimum applicants must have the following:
• 3+ years of sales experience in relevant industries.
• 3+ years of proven sales track record achieving sales milestones and target goals.
• Proven ability to multitask, solution sell, and long term account planning and strategy.
• Excellent writing and presentation skills (native-equivalent fluency in speaking and writing English required).
• A team player who works well across groups and departments – an excellent collaborator.
Target Annual Compensation Range: $59,500 - $111,000 This Pay Target range includes a typical sales commission
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO’s benefits here: https://www.ebsco.com/about/benefits
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law Show more details...
Overview
The Account Executive (AE) works to increase B2B sales and generate growth across all product lines for EBSCO Learning. The AE will have responsibility for multiple product lines. The successful AE will increase the customer base of EBSCO Learning by rigorously prospecting for new customers, following-up on marketing leads, and generating new sales of EBSCO Learning’s product line. The AE is also responsible for maintaining and growing existing business with renewals, upselling, and account growth plans. This will require coordinated efforts with sales, marketing, and customer satisfaction across territories in their assigned markets.
Primary Responsibilities
• Focuses on the sales of products and services targeted to the corporate learning market, workforce development market, EdTech and other institutional markets.
• Works closely with the SVP/GM of EBSCO Learning, Sales Directors, and other leadership on the development of sales and marketing strategies and priorities. Focuses on implementing these strategies.
• Provides and coordinates demos and opportunities for EBSCO Learning products with qualified prospects and existing customers.
• Achieves or exceeds sales quotas each fiscal year as determined by EBSCO Learning management.
• Participates in the pricing and planning of official offers: an understanding of the pricing system/strategy and the ability to customize it on a per case basis is essential.
• Effective at all functions that are designed and/or required to achieve sales quota(s) including the following: preparing quotes, data& order entry, setting up trials, ongoing follow-ups, account management, etc.
• Responds to ALL leads forwarded within (3) business days or less.
• Enters sales orders and acts as a liaison for accounts payable, sales, customer, and respective partners.
• Actively handles updating of subscription information, correcting errors, adjusting renewal rates, contact info, and account designations. Offers informative suggestions on systems and operations enhancements.
• Fields and relays questions, problems, issues to technical support and notifies sales management of any outstanding issues.
• Responsible for the adjustment of subscriptions, either to extend or stop service of the product for various reasons; creates a plan for each case and establishes reasons for actions taken.
• Achieves an expert level of understanding regarding integration with EBSCO and partners’ products. Continues to grow and understand the competitive landscape and focuses on how to target and sell against competition.
• Completes all assignments requested by EBSCO Learning sales management that will aid in strategic selling efforts for EBSCO Learning.
• Travel: conference attendance and field visits to customer locations based on need.
Required Qualifications
• We have multiple roles available, depending on experience. At a minimum applicants must have the following:
• 3+ years of sales experience in relevant industries.
• 3+ years of proven sales track record achieving sales milestones and target goals.
• Proven ability to multitask, solution sell, and long term account planning and strategy.
• Excellent writing and presentation skills (native-equivalent fluency in speaking and writing English required).
• A team player who works well across groups and departments – an excellent collaborator.
Target Annual Compensation Range: $59,500 - $111,000 This Pay Target range includes a typical sales commission
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO’s benefits here: https://www.ebsco.com/about/benefits
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law Show more details...
via LinkedIn
posted_at: 17 days agoschedule_type: Full-timework_from_home: 1
Date: Mar 19, 2023
Location...
Remote, MA, US, Remote
Onsite or Remote: Remote
Company Name: EBSCO Information Services
EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs
Date: Mar 19, 2023
Location...
Remote, MA, US, Remote
Onsite or Remote: Remote
Company Name: EBSCO Information Services
EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.
EBSCO is seeking a driven and empathetic Product Manager to own and lead product usage management efforts enterprise-wide. Effective management of product usage is a key part of EBSCO’s mission to provide access to information for all users, when, how, and where they need it.
This is a high visibility, highly collaborative role working with many teams to foster usage awareness and practices in product development. Passion for data analysis is a must, as is deep knowledge of data analysis concepts, tools, and practices. The Usage Product Manager acts as a leader across the company, and collaborates closely with UX design, product, technology, and executive stakeholders.
Duties:
Program Management
• Track usage across EBSCO’s range of products
• Maintain reports on product usage for executive stakeholders
• Maintain customer-facing documentation on the state of usage of EBSCO’s products, with clear guidelines for customer interpretation
• Assess usage data understanding and identify gaps across EBSCO’s teams; facilitate training where needed
• Manage consumers of usage data (transaction logging) and coordinate usage audits
• Oversee the quality of data; implementing governance over usage data management.
• Champion security and privacy of usage data in collaboration with the governance council.
Product Management
• Act as the voice of the customer for usage; motivate teams to keep usage in mind
• Own the vision around usage data, and influence company strategy and executive stakeholders
• Own and maintain a roadmap for usage-impacting enhancements
• Work with other Product Managers, Designers, and Developers to define usage logging and reporting requirements and priorities
• Work with sales and customer satisfaction teams to inform and support usage reporting strategy and market needs
• Evangelize understanding of usage reporting and usage data, and conduct presentations internally and externally as needed
Subject Matter Expertise
• Act as subject matter expert on usage reporting needs, analysis tools, and technical questions
• Provide guidance and direction for usage reporting & analysis tools
Skills and competencies
• Natural empathy and ability to understand and advocate for diverse perspectives
• Ability to influence without authority and amplify the voice of the customer
• Skilled at taking initiative and self-motivating; resilient
• Ability to switch contexts with ease and to synthesize information across different areas
• Ability to make judgment calls balancing business requirements and technical constraints
• Fluency with software development concepts and ability to convey usage logging concepts to engineers
Who you are / Relevant Experience:
• Interprets internal/external business challenges and recommends best practices to improve products, processes or services.
• May lead functional teams or projects with moderate resource requirements, risk, and/or complexity.
• Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions.
• Impacts the achievement of customer, operational, project, or service objectives; work is guided by functional policies.
• Communicates difficult concepts and negotiates with others to adopt a different point of view.
• Works independently, with guidance in only the most complex situations.
Required Experience:
• 7+ years working in a Product Management, Product Owner, or Business Analyst capacity in a software delivery capacity OR equivalent experience.
• 2+ years working in a lean-agile software development environment
• Experience gathering, organizing, and evaluating information or data as input from stakeholders to determine requirements and specifications.
• In-depth experience with data analysis tools such as Tableau
Preferred Experience:
• Ability to effectively communicate and present ideas and concepts in a clear and concise manner that leads to decision and action. Excellent verbal, written, and presentation skills with the ability to communicate technical concepts to technical and non-technical professionals.
• Demonstrates excellence at prioritizing tasks, and projects.
• Able to continuously align expectations among technology groups and business owners.
• Understanding of system and solution architect/engineering at a level to assist with decision-making and sequencing of key technological infrastructures that are needed to execute dependent user stories.
• Analytic skills to help collect and analyze data with the goal of developing creative, rational solutions; willingness to get into the details and drive clarity from ambiguity.
Target Annual Compensation Range: $ 123,330 - 176,185 This Pay Target range includes a bonus target of 5% of the base salary.
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO’s benefits here: https://www.ebsco.com/about/benefits
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
Job Segment: Senior Product Manager, Product Manager, Solution Architect, User Experience, Operations, Marketing, Technology Show more details...
Location...
Remote, MA, US, Remote
Onsite or Remote: Remote
Company Name: EBSCO Information Services
EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.
EBSCO is seeking a driven and empathetic Product Manager to own and lead product usage management efforts enterprise-wide. Effective management of product usage is a key part of EBSCO’s mission to provide access to information for all users, when, how, and where they need it.
This is a high visibility, highly collaborative role working with many teams to foster usage awareness and practices in product development. Passion for data analysis is a must, as is deep knowledge of data analysis concepts, tools, and practices. The Usage Product Manager acts as a leader across the company, and collaborates closely with UX design, product, technology, and executive stakeholders.
Duties:
Program Management
• Track usage across EBSCO’s range of products
• Maintain reports on product usage for executive stakeholders
• Maintain customer-facing documentation on the state of usage of EBSCO’s products, with clear guidelines for customer interpretation
• Assess usage data understanding and identify gaps across EBSCO’s teams; facilitate training where needed
• Manage consumers of usage data (transaction logging) and coordinate usage audits
• Oversee the quality of data; implementing governance over usage data management.
• Champion security and privacy of usage data in collaboration with the governance council.
Product Management
• Act as the voice of the customer for usage; motivate teams to keep usage in mind
• Own the vision around usage data, and influence company strategy and executive stakeholders
• Own and maintain a roadmap for usage-impacting enhancements
• Work with other Product Managers, Designers, and Developers to define usage logging and reporting requirements and priorities
• Work with sales and customer satisfaction teams to inform and support usage reporting strategy and market needs
• Evangelize understanding of usage reporting and usage data, and conduct presentations internally and externally as needed
Subject Matter Expertise
• Act as subject matter expert on usage reporting needs, analysis tools, and technical questions
• Provide guidance and direction for usage reporting & analysis tools
Skills and competencies
• Natural empathy and ability to understand and advocate for diverse perspectives
• Ability to influence without authority and amplify the voice of the customer
• Skilled at taking initiative and self-motivating; resilient
• Ability to switch contexts with ease and to synthesize information across different areas
• Ability to make judgment calls balancing business requirements and technical constraints
• Fluency with software development concepts and ability to convey usage logging concepts to engineers
Who you are / Relevant Experience:
• Interprets internal/external business challenges and recommends best practices to improve products, processes or services.
• May lead functional teams or projects with moderate resource requirements, risk, and/or complexity.
• Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions.
• Impacts the achievement of customer, operational, project, or service objectives; work is guided by functional policies.
• Communicates difficult concepts and negotiates with others to adopt a different point of view.
• Works independently, with guidance in only the most complex situations.
Required Experience:
• 7+ years working in a Product Management, Product Owner, or Business Analyst capacity in a software delivery capacity OR equivalent experience.
• 2+ years working in a lean-agile software development environment
• Experience gathering, organizing, and evaluating information or data as input from stakeholders to determine requirements and specifications.
• In-depth experience with data analysis tools such as Tableau
Preferred Experience:
• Ability to effectively communicate and present ideas and concepts in a clear and concise manner that leads to decision and action. Excellent verbal, written, and presentation skills with the ability to communicate technical concepts to technical and non-technical professionals.
• Demonstrates excellence at prioritizing tasks, and projects.
• Able to continuously align expectations among technology groups and business owners.
• Understanding of system and solution architect/engineering at a level to assist with decision-making and sequencing of key technological infrastructures that are needed to execute dependent user stories.
• Analytic skills to help collect and analyze data with the goal of developing creative, rational solutions; willingness to get into the details and drive clarity from ambiguity.
Target Annual Compensation Range: $ 123,330 - 176,185 This Pay Target range includes a bonus target of 5% of the base salary.
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO’s benefits here: https://www.ebsco.com/about/benefits
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
Job Segment: Senior Product Manager, Product Manager, Solution Architect, User Experience, Operations, Marketing, Technology Show more details...
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