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Endocrine.org is the official website of the Endocrine Society, a global community of professionals dedicated to advancing the field of endocrinology. The website serves as a hub for information, resources, and research related to endocrine-related diseases and conditions, hormone research, and clinical practice guidelines. Its content includes news, events, publications, journals, and educational resources for healthcare professionals, researchers, and patients. Visitors can access the latest advances in endocrinology, subscribe to the society's journals, attend virtual meetings and conferences, and connect with other professionals in the field. The website aims to facilitate collaboration and knowledge-sharing to improve patient care and advance the field of endocrinology.
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Site age22 yrs old
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Newest job postings for Endocrine Society
via ZipRecruiter
posted_at: 20 days agoschedule_type: Full-time
Marketing Specialist
Under the direction of the Director, Marketing, this position will be responsible for executing marketing campaigns to support ENDO, the Society’s annual meeting. In addition, this role will be primarily tasked supporting the Society’s education portfolio and the Society’s External Exhibits function, including planning, on-site participation, post-event reporting, and... follow-up engagement with potential prospects. The
Marketing Specialist
Under the direction of the Director, Marketing, this position will be responsible for executing marketing campaigns to support ENDO, the Society’s annual meeting. In addition, this role will be primarily tasked supporting the Society’s education portfolio and the Society’s External Exhibits function, including planning, on-site participation, post-event reporting, and... follow-up engagement with potential prospects. The incumbent will collaborate across several departments at the Society, including Membership and Education among others. The Specialist has experience working across all channels, both traditional and digital marketing strategies, including direct mail, email, web, and social media. The Specialist, Marketing will provide a unique blend of technical, consultative, and interpersonal skills to drive the right marketing solutions to improve member engagement, increase revenue, and grow Society brand awareness.
What you’ll bring to the job:
• Exceptionally organized plus strong copy writing and editing skills
• 1-3 years of experience developing and implementing marketing plans
• Ability to travel internationally required.
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Experience with email marketing systems, knowledge with Higher Logic is a plus
• Ability to prioritize multiple tasks, meet deadlines and work well under pressure
• Exceptional customer service skills and ability to communicate written and verbally inside and outside the organization
• Proven track record of effective teamwork, both internal and external, in dealings with members and collaborators
• Manual dexterity and ability to lift 50+ pounds required
• BA/BS in Marketing, Communication, Business Administration, or English preferred
• Experience working at a health or science focused association is a plus
Our Values:
We believe in and empower our staff. We know that with our investment in their growth, they have an even greater potential to contribute to our organization. Our core values embody the character and culture of our staff – they guide our decision making, interactions and how we serve our members. As an organization, we are committed to: demonstrating responsible stewardship, treating one another with trust and mutual respect, supporting work life balance, sustaining an inclusive environment, and fostering an environment that encompasses communication, service, collaboration, results & innovation.
What you’ll own:
• Support implementation of marketing plans for ENDO, the Society’s annual meeting, to drive both registration for and engagement during the conference.
• Assist with marketing the Society’s education portfolio, including sponsored education activities on the Center for Learning.
• Manage the Society’s external exhibits function as the project lead to include the annual strategy kick-off meeting with internal stakeholders to identify key performance indicators, project management, planning and execution, on-site participation, and post-event reporting using data and metrics.
• Write, edit, and proofread marketing copy for emails, print pieces, and social media and identify best practices in marketing content copy.
• Use data/metrics to monitor and report on program/campaign progress and proactively communicate results to marketing team to optimize future campaigns.
• Develop content for Endocrine eNews, our weekly e-newsletter, as well as promotions served on the endocrine.org website.
• Collaborate with the Marketing team to ensure appropriate timing and placement for a broad range of marking activities with other Society initiatives and strategies and identify cross promotional opportunities.
• Work closely with the Creative Services team to develop print and digital assets that support broader marketing plans, ensuring pieces adhere to brand standards and are appealing to recipients.
• Supporting the Director, Marketing as requested to meet deadlines and fulfill responsibilities as an active member of the Marketing team.
• Other duties as assigned.
What you’ll do well:
• Demonstrate ability to plan and organize the work of a group, department or project and to establish effective priorities. Effectively use time. Demonstrate ability to “think outside the box” for solutions or ways to accomplish the job in a more effective way. Handle projects responsibly (including expense management). Prioritize as needed and meet deadlines. Communicate challenges/barriers to supervisor. Collaborate and share progress with others to get the project completed. Demonstrate effective delivery of completed project.
• Look at situations from multiple perspectives. Do or create something new. Create solutions to problems using novel methods and processes. As a contributor, develop a new product, service, method, or approach. Sponsor the development of new products, services, methods, or procedures. Propose new approaches, methods, or techniques. Develop better, faster, or less expensive ways to do things. Work cooperatively with others to produce innovative solutions.
• Anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies. Notice trends and develop plans to prepare for opportunities or problems. Anticipate how individuals and groups will react to situations and information and plan accordingly.
• Ensure that one's own and other's work, information, and reports are complete and accurate. Carefully prepare for meetings and presentations. Follow up with others to ensure that agreements and commitments have been fulfilled. Develop and use systems to organize and keep track of information or progress. Set up and monitor procedures to ensure high quality of work.
What you’ll get out of it:
• Working with a staff that has passion for our mission, believes in one another and has fun.
• The chance to work in an environment that empowers staff to take informed risks and create new programs and services.
• A chance to make a contribution in a fun job with room to make it your own.
• A strong and competitive salary and benefits package that focuses on your well-being and financial health.
Proof of Vaccination & Work Location:
The Endocrine Society values the safety of our employees, our members, and our visitors. In support of these values, if you are selected for this job you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to an HR partner or you must request an exemption before your actual start date. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with the Endocrine Society.
This position is located in Washington, DC and walking distance to Metro and major bus lines. The Endocrine Society offers a flexible, hybrid work environment. Employees are expected to work from the office at least 2 days per week to foster our collaborative culture and support cross-functional interaction.
Endocrine Society offers a convenient downtown DC location within walking distance of Farragut North/Farragut West and Foggy Bottom Metro stations. Qualified candidates interested in a purposeful work environment, competitive salaries and excellent benefits, including a generous TIAA- CREF retirement plan with 10% employer contribution, submit resume and cover letter with salary requirements.
EOE/AA/M/F/Vet./Disab Show more details...
Under the direction of the Director, Marketing, this position will be responsible for executing marketing campaigns to support ENDO, the Society’s annual meeting. In addition, this role will be primarily tasked supporting the Society’s education portfolio and the Society’s External Exhibits function, including planning, on-site participation, post-event reporting, and... follow-up engagement with potential prospects. The incumbent will collaborate across several departments at the Society, including Membership and Education among others. The Specialist has experience working across all channels, both traditional and digital marketing strategies, including direct mail, email, web, and social media. The Specialist, Marketing will provide a unique blend of technical, consultative, and interpersonal skills to drive the right marketing solutions to improve member engagement, increase revenue, and grow Society brand awareness.
What you’ll bring to the job:
• Exceptionally organized plus strong copy writing and editing skills
• 1-3 years of experience developing and implementing marketing plans
• Ability to travel internationally required.
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Experience with email marketing systems, knowledge with Higher Logic is a plus
• Ability to prioritize multiple tasks, meet deadlines and work well under pressure
• Exceptional customer service skills and ability to communicate written and verbally inside and outside the organization
• Proven track record of effective teamwork, both internal and external, in dealings with members and collaborators
• Manual dexterity and ability to lift 50+ pounds required
• BA/BS in Marketing, Communication, Business Administration, or English preferred
• Experience working at a health or science focused association is a plus
Our Values:
We believe in and empower our staff. We know that with our investment in their growth, they have an even greater potential to contribute to our organization. Our core values embody the character and culture of our staff – they guide our decision making, interactions and how we serve our members. As an organization, we are committed to: demonstrating responsible stewardship, treating one another with trust and mutual respect, supporting work life balance, sustaining an inclusive environment, and fostering an environment that encompasses communication, service, collaboration, results & innovation.
What you’ll own:
• Support implementation of marketing plans for ENDO, the Society’s annual meeting, to drive both registration for and engagement during the conference.
• Assist with marketing the Society’s education portfolio, including sponsored education activities on the Center for Learning.
• Manage the Society’s external exhibits function as the project lead to include the annual strategy kick-off meeting with internal stakeholders to identify key performance indicators, project management, planning and execution, on-site participation, and post-event reporting using data and metrics.
• Write, edit, and proofread marketing copy for emails, print pieces, and social media and identify best practices in marketing content copy.
• Use data/metrics to monitor and report on program/campaign progress and proactively communicate results to marketing team to optimize future campaigns.
• Develop content for Endocrine eNews, our weekly e-newsletter, as well as promotions served on the endocrine.org website.
• Collaborate with the Marketing team to ensure appropriate timing and placement for a broad range of marking activities with other Society initiatives and strategies and identify cross promotional opportunities.
• Work closely with the Creative Services team to develop print and digital assets that support broader marketing plans, ensuring pieces adhere to brand standards and are appealing to recipients.
• Supporting the Director, Marketing as requested to meet deadlines and fulfill responsibilities as an active member of the Marketing team.
• Other duties as assigned.
What you’ll do well:
• Demonstrate ability to plan and organize the work of a group, department or project and to establish effective priorities. Effectively use time. Demonstrate ability to “think outside the box” for solutions or ways to accomplish the job in a more effective way. Handle projects responsibly (including expense management). Prioritize as needed and meet deadlines. Communicate challenges/barriers to supervisor. Collaborate and share progress with others to get the project completed. Demonstrate effective delivery of completed project.
• Look at situations from multiple perspectives. Do or create something new. Create solutions to problems using novel methods and processes. As a contributor, develop a new product, service, method, or approach. Sponsor the development of new products, services, methods, or procedures. Propose new approaches, methods, or techniques. Develop better, faster, or less expensive ways to do things. Work cooperatively with others to produce innovative solutions.
• Anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies. Notice trends and develop plans to prepare for opportunities or problems. Anticipate how individuals and groups will react to situations and information and plan accordingly.
• Ensure that one's own and other's work, information, and reports are complete and accurate. Carefully prepare for meetings and presentations. Follow up with others to ensure that agreements and commitments have been fulfilled. Develop and use systems to organize and keep track of information or progress. Set up and monitor procedures to ensure high quality of work.
What you’ll get out of it:
• Working with a staff that has passion for our mission, believes in one another and has fun.
• The chance to work in an environment that empowers staff to take informed risks and create new programs and services.
• A chance to make a contribution in a fun job with room to make it your own.
• A strong and competitive salary and benefits package that focuses on your well-being and financial health.
Proof of Vaccination & Work Location:
The Endocrine Society values the safety of our employees, our members, and our visitors. In support of these values, if you are selected for this job you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to an HR partner or you must request an exemption before your actual start date. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with the Endocrine Society.
This position is located in Washington, DC and walking distance to Metro and major bus lines. The Endocrine Society offers a flexible, hybrid work environment. Employees are expected to work from the office at least 2 days per week to foster our collaborative culture and support cross-functional interaction.
Endocrine Society offers a convenient downtown DC location within walking distance of Farragut North/Farragut West and Foggy Bottom Metro stations. Qualified candidates interested in a purposeful work environment, competitive salaries and excellent benefits, including a generous TIAA- CREF retirement plan with 10% employer contribution, submit resume and cover letter with salary requirements.
EOE/AA/M/F/Vet./Disab Show more details...
via ZipRecruiter
posted_at: 10 days agoschedule_type: Full-time
COORDINATOR, MEMBER SERVICES
Reports To: Director, Membership
Number Supervised: 0...
FLSA Status: Non-Exempt
PURPOSE AND DESCRIPTION
Working in a team environment, the Membership Coordinator plays a vital role in building member loyalty and satisfaction. A positive attitude and a genuine desire to assist others is essential for providing superior frontline support to Society members and customers. Through cross-functional collaboration, the Member
COORDINATOR, MEMBER SERVICES
Reports To: Director, Membership
Number Supervised: 0...
FLSA Status: Non-Exempt
PURPOSE AND DESCRIPTION
Working in a team environment, the Membership Coordinator plays a vital role in building member loyalty and satisfaction. A positive attitude and a genuine desire to assist others is essential for providing superior frontline support to Society members and customers. Through cross-functional collaboration, the Member Services team serves as a resource for other departments by providing insightful business intelligence collected from member and customer interactions.
ESSENTIAL TASKS AND RESPONSIBILITIES
• Customer Service
• Handles customer email, telephone and written inquires in a professional and friendly manner. Provides timely feedback to supervisor regarding any repetitive customer service concerns and any technical or support problems.
• Validates issues and conveys the details to the appropriate staff person in a clear and concise manner.
• Remains well versed on the procedures and business rules of the department and the Society, and extremely knowledgeable about the products and services processed by Member Services.
• Demonstrates expert knowledge of Society products and services so cross-selling recommendations can be effectuated to meet member/customer needs.
• Handles general patient inquiries regarding how to find an Endocrinologist or patient education. Conducts patient education fulfillment for the Patient Education function.
• Maintains knowledge of all current patient education materials and provides appropriate resources in a prompt and professional manner.
• Creates invoices and processes payments for mailing lists
• Provides Technical and Online Support to Society Members and Customers
• Provides real-time support via phone, email or online chat.
• Assists members, as needed in accessing their online journals and logging into the Society’s Member’s Only Web site.
• Assists members in registering for a meeting, submitting an abstract, or purchasing a product
through the Society’s website and 3rd party vendors.
• Demonstrates in-depth knowledge of the Society’s Learning Management System (LMS) and how it interacts with accrediting boards.
• Process credits that were not entered by members in LMS including verifying information before processing credits.
• Transactional Processing
• Processes payments and/or refunds for all Society purchases, including annual membership dues renewals, journal subscriptions, product and book orders, meeting registrations, donations, and any other payments which run through the Society’s Association Management System (AMS)/database.
• Generates single invoices and receipts at the request of Society members and customers, or as defined by established department procedures.
• Assist program coordinators with group invoicing for fellows ESAP books.
• Chargeback research for the accounting department.
• Review batches for accuracy and make sure that web batches are completed for month end.
• Research and contact members for unknown payments received by the Society.
• Database Integrity
• Accurately inputs new or modifies existing address and demographic data into the Society’s
database. Assists with routine cleanup to ensure database accuracy.
• Cleanup Reports – In addition to helping with the general cleanup reports, each Staff Member has their own cleanup reports specific to their focus areas. The coordinator will be responsible for running reports and facilitating appropriate data cleanup, as defined by department procedures.
• Coordinates with the appropriate staff members on product inventory.
• Create accounts for various departments in order for records in Netforum to be accurate and complete.
• Reach out to warehouse contact to correct product shipments.
• Membership Responsibilities
• Assists with the processing of new membership applications and changes to membership statuses.
• Demonstrates proficiency in all aspects of Society membership eligibility and criteria.
• Supports the accuracy of inputting and tracking all member related participation in the Society’s
AMS (netFORUM).
• Processes subscription claims for missing journals per the department’s established procedures.
• Ambassador for mid- career members and supporting engagement initiatives.
• Develop a targeted campaign for renewals of volunteer leaders.
• Coordinate with staff liaisons on committee membership status
• Work with governance on eligibility issues concerning workgroup, taskforce and committee appointees.
COMPETENCIES
Valuing Diversity & Inclusion
Ability to recognize and respect the value of individual differences at all levels of the organization. Seeks information from others who have different personalities, backgrounds, and styles. Includes them in decision-making and problem solving. Makes it easy for others to feel valuable. Communicates and cooperates with others who have a diversity of cultural and demographic backgrounds.
TeamworkWorks cooperatively with others to achieve common goals. Ability to effectively work and complete assignments in group settings by listening and responding appropriately to other team members, offering support, conferring with team members about their concerns, expressing disagreement constructively and works towards solutions that all team members can support.
AccountabilityAbility to be relied upon to ensure that projects within areas of responsibility are completed in a timely manner. Ability to monitor programs and/or activities and take corrective action when necessary.
Member FocusAbility to develop and maintain strong relationships with members by listening, understanding and responding to identified needs. Responding to member/leadership/community needs; actively promoting positive relationships with the membership and other groups (committees, leadership, stakeholders, etc.). Exhibits high level of customer service and identifies ways to improve service procedures/levels within own position. Responsiveness and follow-through on internal and external requests.
InitiativeIdentifying and dealing with issues proactively and persistently; seizing opportunities that arise. Identifies what needs to be done and takes action before being asked or required. Does more than what is normally required in a situation. Seeks out others involved in a situation to learn their perspectives.
Takes independent action to change the direction of events.
Written CommunicationAbility to effectively communicate ideas, thoughts and facts in writing. Demonstrates ability in using correct grammar, punctuation, spelling and sentence structure. Organizes written ideas clearly. Tailors written communication to effectively reach audience. Expresses ideas clearly and concisely in writing.
AdministrativeAbility to interact and communicate with individuals at all levels of the organization. Ability to plan and organize tasks to achieve objectives. Can organize in sequential and/or logical order in preparation for accomplishing an objective. Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (Microsoft Office Products, AMS).
In addition to job-specific competencies, we strive to ensure that every interaction embodies the spirit of the Endocrine Society Core Competencies: Communication, Service, Collaboration, Results-Oriented and Innovation, in service of our members and colleagues. These competencies serve as a foundation for our work and outline a vision for our efforts, both internally and externally. Please reference the attached Core Competency document for a detailed overview.
EDUCATION/EXPERIENCE/SKILLS
• Minimum of Associate’s degree or equivalent experience required.
• 3 years of office experience required; non-profit experience a plus. Experience processing financial transactions preferred. Strong interpersonal and customer service skills (positive attitude, friendly, courteous, and helpful).
• Ability to work in a fast-paced team environment.
• Strong verbal and written communication skills (excellent grammar, voice, and diction).
• Strong organization and data entry skills.
• Impeccable attention to detail.
• Ability to work collaboratively and independently on assigned responsibilities.
• Strong independent problem-solving skills and initiative.
• Ability to prioritize multiple tasks, meet deadlines and work well under pressure.
• Proficient in MS Word, Excel and Outlook.
• Proficient in AMS software, netFORUM preferred.
• Occasional travel and weekend work.
• Fluency in Spanish helpful.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment
This position is located in Washington, DC and walking distance to Metro and major bus lines. As of November 1, 2021, Endocrine Society employees are invited to work in the DC office one day week. The Endocrine Society offers a flexible, hybrid work environment. Once a date is identified, it will be expected that employees will work form the office at least 2 days per week to foster our collaborative culture and support cross functional interaction.
The environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. Occasional travel required. Some work responsibilities will occur outside of usual business hours.
The Endocrine Society values the safety of our employees, our members, and our visitors. In support of these values, if you are selected for this role you must be fully vaccinated against COVID-19 as a condition of employment, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to an HR partner or submit an exemption request before your actual start date.
DISCLAIMER
This description was designed as a convenience to acquaint employees and managers with the basic elements of the position. The duties of this position are not limited to what is contained in this description and employees in this position may be asked to perform various functions not listed.
The employer has the right to amend or eliminate duties and responsibilities at its discretion to fulfill organizational requirements and changing business needs.
Supervisor signature: Date:
Employee signature: Date Show more details...
Reports To: Director, Membership
Number Supervised: 0...
FLSA Status: Non-Exempt
PURPOSE AND DESCRIPTION
Working in a team environment, the Membership Coordinator plays a vital role in building member loyalty and satisfaction. A positive attitude and a genuine desire to assist others is essential for providing superior frontline support to Society members and customers. Through cross-functional collaboration, the Member Services team serves as a resource for other departments by providing insightful business intelligence collected from member and customer interactions.
ESSENTIAL TASKS AND RESPONSIBILITIES
• Customer Service
• Handles customer email, telephone and written inquires in a professional and friendly manner. Provides timely feedback to supervisor regarding any repetitive customer service concerns and any technical or support problems.
• Validates issues and conveys the details to the appropriate staff person in a clear and concise manner.
• Remains well versed on the procedures and business rules of the department and the Society, and extremely knowledgeable about the products and services processed by Member Services.
• Demonstrates expert knowledge of Society products and services so cross-selling recommendations can be effectuated to meet member/customer needs.
• Handles general patient inquiries regarding how to find an Endocrinologist or patient education. Conducts patient education fulfillment for the Patient Education function.
• Maintains knowledge of all current patient education materials and provides appropriate resources in a prompt and professional manner.
• Creates invoices and processes payments for mailing lists
• Provides Technical and Online Support to Society Members and Customers
• Provides real-time support via phone, email or online chat.
• Assists members, as needed in accessing their online journals and logging into the Society’s Member’s Only Web site.
• Assists members in registering for a meeting, submitting an abstract, or purchasing a product
through the Society’s website and 3rd party vendors.
• Demonstrates in-depth knowledge of the Society’s Learning Management System (LMS) and how it interacts with accrediting boards.
• Process credits that were not entered by members in LMS including verifying information before processing credits.
• Transactional Processing
• Processes payments and/or refunds for all Society purchases, including annual membership dues renewals, journal subscriptions, product and book orders, meeting registrations, donations, and any other payments which run through the Society’s Association Management System (AMS)/database.
• Generates single invoices and receipts at the request of Society members and customers, or as defined by established department procedures.
• Assist program coordinators with group invoicing for fellows ESAP books.
• Chargeback research for the accounting department.
• Review batches for accuracy and make sure that web batches are completed for month end.
• Research and contact members for unknown payments received by the Society.
• Database Integrity
• Accurately inputs new or modifies existing address and demographic data into the Society’s
database. Assists with routine cleanup to ensure database accuracy.
• Cleanup Reports – In addition to helping with the general cleanup reports, each Staff Member has their own cleanup reports specific to their focus areas. The coordinator will be responsible for running reports and facilitating appropriate data cleanup, as defined by department procedures.
• Coordinates with the appropriate staff members on product inventory.
• Create accounts for various departments in order for records in Netforum to be accurate and complete.
• Reach out to warehouse contact to correct product shipments.
• Membership Responsibilities
• Assists with the processing of new membership applications and changes to membership statuses.
• Demonstrates proficiency in all aspects of Society membership eligibility and criteria.
• Supports the accuracy of inputting and tracking all member related participation in the Society’s
AMS (netFORUM).
• Processes subscription claims for missing journals per the department’s established procedures.
• Ambassador for mid- career members and supporting engagement initiatives.
• Develop a targeted campaign for renewals of volunteer leaders.
• Coordinate with staff liaisons on committee membership status
• Work with governance on eligibility issues concerning workgroup, taskforce and committee appointees.
COMPETENCIES
Valuing Diversity & Inclusion
Ability to recognize and respect the value of individual differences at all levels of the organization. Seeks information from others who have different personalities, backgrounds, and styles. Includes them in decision-making and problem solving. Makes it easy for others to feel valuable. Communicates and cooperates with others who have a diversity of cultural and demographic backgrounds.
TeamworkWorks cooperatively with others to achieve common goals. Ability to effectively work and complete assignments in group settings by listening and responding appropriately to other team members, offering support, conferring with team members about their concerns, expressing disagreement constructively and works towards solutions that all team members can support.
AccountabilityAbility to be relied upon to ensure that projects within areas of responsibility are completed in a timely manner. Ability to monitor programs and/or activities and take corrective action when necessary.
Member FocusAbility to develop and maintain strong relationships with members by listening, understanding and responding to identified needs. Responding to member/leadership/community needs; actively promoting positive relationships with the membership and other groups (committees, leadership, stakeholders, etc.). Exhibits high level of customer service and identifies ways to improve service procedures/levels within own position. Responsiveness and follow-through on internal and external requests.
InitiativeIdentifying and dealing with issues proactively and persistently; seizing opportunities that arise. Identifies what needs to be done and takes action before being asked or required. Does more than what is normally required in a situation. Seeks out others involved in a situation to learn their perspectives.
Takes independent action to change the direction of events.
Written CommunicationAbility to effectively communicate ideas, thoughts and facts in writing. Demonstrates ability in using correct grammar, punctuation, spelling and sentence structure. Organizes written ideas clearly. Tailors written communication to effectively reach audience. Expresses ideas clearly and concisely in writing.
AdministrativeAbility to interact and communicate with individuals at all levels of the organization. Ability to plan and organize tasks to achieve objectives. Can organize in sequential and/or logical order in preparation for accomplishing an objective. Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (Microsoft Office Products, AMS).
In addition to job-specific competencies, we strive to ensure that every interaction embodies the spirit of the Endocrine Society Core Competencies: Communication, Service, Collaboration, Results-Oriented and Innovation, in service of our members and colleagues. These competencies serve as a foundation for our work and outline a vision for our efforts, both internally and externally. Please reference the attached Core Competency document for a detailed overview.
EDUCATION/EXPERIENCE/SKILLS
• Minimum of Associate’s degree or equivalent experience required.
• 3 years of office experience required; non-profit experience a plus. Experience processing financial transactions preferred. Strong interpersonal and customer service skills (positive attitude, friendly, courteous, and helpful).
• Ability to work in a fast-paced team environment.
• Strong verbal and written communication skills (excellent grammar, voice, and diction).
• Strong organization and data entry skills.
• Impeccable attention to detail.
• Ability to work collaboratively and independently on assigned responsibilities.
• Strong independent problem-solving skills and initiative.
• Ability to prioritize multiple tasks, meet deadlines and work well under pressure.
• Proficient in MS Word, Excel and Outlook.
• Proficient in AMS software, netFORUM preferred.
• Occasional travel and weekend work.
• Fluency in Spanish helpful.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment
This position is located in Washington, DC and walking distance to Metro and major bus lines. As of November 1, 2021, Endocrine Society employees are invited to work in the DC office one day week. The Endocrine Society offers a flexible, hybrid work environment. Once a date is identified, it will be expected that employees will work form the office at least 2 days per week to foster our collaborative culture and support cross functional interaction.
The environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. Occasional travel required. Some work responsibilities will occur outside of usual business hours.
The Endocrine Society values the safety of our employees, our members, and our visitors. In support of these values, if you are selected for this role you must be fully vaccinated against COVID-19 as a condition of employment, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to an HR partner or submit an exemption request before your actual start date.
DISCLAIMER
This description was designed as a convenience to acquaint employees and managers with the basic elements of the position. The duties of this position are not limited to what is contained in this description and employees in this position may be asked to perform various functions not listed.
The employer has the right to amend or eliminate duties and responsibilities at its discretion to fulfill organizational requirements and changing business needs.
Supervisor signature: Date:
Employee signature: Date Show more details...
via ZipRecruiter
posted_at: 20 days agoschedule_type: Full-time
Associate Director, Education Programs
Endocrinologists are at the core of solving the most pressing health problems of our time, from diabetes and obesity to infertility, bone health, and hormone-related cancers The Endocrine Society is the world’s oldest and largest organization of scientists devoted to hormone research and physicians who care for people with hormone-related conditions. Our... inclusive community is made of scientists, physicians,
Associate Director, Education Programs
Endocrinologists are at the core of solving the most pressing health problems of our time, from diabetes and obesity to infertility, bone health, and hormone-related cancers The Endocrine Society is the world’s oldest and largest organization of scientists devoted to hormone research and physicians who care for people with hormone-related conditions. Our... inclusive community is made of scientists, physicians, educators, nurses, and students in 122 countries.
The Associate Director, Education Programs is responsible for growing the Continuing Medical Education Services (CMES) program, the Society’s portfolio exclusively funded by educational grants. The Associate Director, Education Programs is enterprising and innovative, utilizing data-driven instruments such as needs assessments/gap analyses, as well as adult learning principles, to guide current and future educational products through the lens of member and industry needs and advancements. With a strong focus on instructional design and content needs, the Associate Director provides programmatic management and support, project planning, and educational design input to ensure the product pipeline is congruent with relevant learner needs and is in compliance with the accreditation standards and that accreditation activity criteria are considered during course design.
What you’ll bring to the job:
• BA/BS degree with a minimum of 5 years prior experience in CME education and instructional design for both in-person and virtual activities, ideally for member-based organizations is required.
• Intermediate-advanced knowledge of course authoring tools such as Articulate 360.
• Strong written and verbal communication skills and professional presence.
• Excellent interpersonal skills required to work with a diverse group of stakeholders (staff, committee members, learners, collaborators, etc.).
• Highly skilled in fostering a team culture by showing concern for each team member, recognizing their contributions and thoroughly enjoys energizing and motivating others toward a goal.
• Proficient in content strategy and data-driven program design.
• Ability to work in a fast-paced collaborative environment.
• Be highly motivated, results-oriented, and able to prioritize team efforts to use limited resources efficiently.
• Recognize the contributions of all team members, both internal and external, in dealings with members and collaborators.
• Ability to travel several times a year and work weekends or after-hours, on occasion.
• Appropriate technical skills required for proficiency in the use of technology (Outlook, Word, Excel, Adobe Acrobat, database management, etc.) and able to learn new technology as required.
• Consensus-building and collaboration skills, including ability to seek out the facts and pertinent information before drawing conclusions and listening and responding to peoples with sensitivity and directness.
Our Values:
We believe in and empower our staff. We know that with our investment in their growth, they have an even greater potential to contribute to our organization. Our core values embody the character and culture of our staff – they guide our decision making, interactions and how we serve our members. As an organization, we are committed to: demonstrating responsible stewardship, treating one another with trust and mutual respect, supporting work life balance, sustaining an inclusive environment, and fostering an environment that encompasses communication, service, collaboration, results & innovation.
What you’ll own:
Lead, manage, and support the content planning process for the CMES portfolio:
• Identify new program opportunities through learner performance data, needs assessment processes, member group discussions, and other qualitative/quantitative collection tools
• Assess, recommend, and implement new approaches to learning design to diversify the Society’s education portfolio
• Ensure the Society keeps pace with contemporary learning design practices and complementary formats/modalities preferred by current/prospective learners
• Manage a data-driven methodology/process in which programs are slated for the ensuing year, and outlined and calendarized in a blueprint that can be socialized throughout the organization
• Serve as a primary contact for the Special Programs Committee regarding development and maintenance of funded activities
Coach and supervise two Managers of Program Development
• Ensure program conceptualization and development for funded activities incorporates innovative design thinking
• Guide staff through the development of new and derivative products for the clinical and scientific community
Other duties as assigned.
What you’ll do well:
• Demonstrate ability to plan and organize the work of a group, department or project and to establish effective priorities. Effectively use time. Demonstrate ability to “think outside the box” for solutions or ways to accomplish the job in a more effective way. Handle projects responsibly (including expense management). Prioritize as needed and meet deadlines. Communicate challenges/barriers to supervisor. Collaborate and share progress with others to get the project completed. Demonstrate effective delivery of completed project.
• Anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies. Notice trends and develop plans to prepare for opportunities or problems. Anticipate how individuals and groups will react to situations and information and plan accordingly.
• Work with and coach staff to develop their capabilities. Provide helpful, timely feedback and provide new opportunities that will help develop staff’s abilities. Identify knowledges, skills, and abilities necessary to fulfill current or future job/role responsibilities effectively.
• Work cooperatively with others to achieve common goals. Effectively work and complete assignments in group settings by listening and responding appropriately to other team members, offering support, conferring with team members about their concerns, expressing disagreement constructively, and working towards solutions that all team members can support.
• Develop and maintain strong relationships with members by listening, understanding, and responding to identified needs. Respond to member/leadership/community needs. Actively promote positive relationships with the membership and other groups (committees, leadership, stakeholders, etc.). Exhibit high level of customer service and identify ways to improve service procedures/levels within own position. Respond and follow-through on internal and external requests.
What you’ll get out of it:
• Working with a staff that has passion for our mission, believes in one another and has fun.
• The chance to work in an environment that empowers staff to take informed risks and create new programs and services.
• A chance to make a contribution in a fun job with room to make it your own.
• A strong and competitive salary and benefits package that focuses on your well-being and financial health.
Proof of Vaccination & Work Location:
The Endocrine Society values the safety of our employees, our members, and our visitors. In support of these values, if you are selected for this job you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to an HR partner or you must request an exemption before your actual start date. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with the Endocrine Society.
This position is located in Washington, DC and walking distance to Metro and major bus lines. The Endocrine Society offers a flexible, hybrid work environment. Employees are expected to work from the office at least 2 days per week to foster our collaborative culture and support cross-functional interaction.
Endocrine Society offers a convenient downtown DC location within walking distance of Farragut North/Farragut West and Foggy Bottom Metro stations. Qualified candidates interested in a purposeful work environment, competitive salaries and excellent benefits, including a generous TIAA- CREF retirement plan with 10% employer contribution, submit resume and cover letter with salary requirements.
EOE/AA/M/F/Vet./Disab Show more details...
Endocrinologists are at the core of solving the most pressing health problems of our time, from diabetes and obesity to infertility, bone health, and hormone-related cancers The Endocrine Society is the world’s oldest and largest organization of scientists devoted to hormone research and physicians who care for people with hormone-related conditions. Our... inclusive community is made of scientists, physicians, educators, nurses, and students in 122 countries.
The Associate Director, Education Programs is responsible for growing the Continuing Medical Education Services (CMES) program, the Society’s portfolio exclusively funded by educational grants. The Associate Director, Education Programs is enterprising and innovative, utilizing data-driven instruments such as needs assessments/gap analyses, as well as adult learning principles, to guide current and future educational products through the lens of member and industry needs and advancements. With a strong focus on instructional design and content needs, the Associate Director provides programmatic management and support, project planning, and educational design input to ensure the product pipeline is congruent with relevant learner needs and is in compliance with the accreditation standards and that accreditation activity criteria are considered during course design.
What you’ll bring to the job:
• BA/BS degree with a minimum of 5 years prior experience in CME education and instructional design for both in-person and virtual activities, ideally for member-based organizations is required.
• Intermediate-advanced knowledge of course authoring tools such as Articulate 360.
• Strong written and verbal communication skills and professional presence.
• Excellent interpersonal skills required to work with a diverse group of stakeholders (staff, committee members, learners, collaborators, etc.).
• Highly skilled in fostering a team culture by showing concern for each team member, recognizing their contributions and thoroughly enjoys energizing and motivating others toward a goal.
• Proficient in content strategy and data-driven program design.
• Ability to work in a fast-paced collaborative environment.
• Be highly motivated, results-oriented, and able to prioritize team efforts to use limited resources efficiently.
• Recognize the contributions of all team members, both internal and external, in dealings with members and collaborators.
• Ability to travel several times a year and work weekends or after-hours, on occasion.
• Appropriate technical skills required for proficiency in the use of technology (Outlook, Word, Excel, Adobe Acrobat, database management, etc.) and able to learn new technology as required.
• Consensus-building and collaboration skills, including ability to seek out the facts and pertinent information before drawing conclusions and listening and responding to peoples with sensitivity and directness.
Our Values:
We believe in and empower our staff. We know that with our investment in their growth, they have an even greater potential to contribute to our organization. Our core values embody the character and culture of our staff – they guide our decision making, interactions and how we serve our members. As an organization, we are committed to: demonstrating responsible stewardship, treating one another with trust and mutual respect, supporting work life balance, sustaining an inclusive environment, and fostering an environment that encompasses communication, service, collaboration, results & innovation.
What you’ll own:
Lead, manage, and support the content planning process for the CMES portfolio:
• Identify new program opportunities through learner performance data, needs assessment processes, member group discussions, and other qualitative/quantitative collection tools
• Assess, recommend, and implement new approaches to learning design to diversify the Society’s education portfolio
• Ensure the Society keeps pace with contemporary learning design practices and complementary formats/modalities preferred by current/prospective learners
• Manage a data-driven methodology/process in which programs are slated for the ensuing year, and outlined and calendarized in a blueprint that can be socialized throughout the organization
• Serve as a primary contact for the Special Programs Committee regarding development and maintenance of funded activities
Coach and supervise two Managers of Program Development
• Ensure program conceptualization and development for funded activities incorporates innovative design thinking
• Guide staff through the development of new and derivative products for the clinical and scientific community
Other duties as assigned.
What you’ll do well:
• Demonstrate ability to plan and organize the work of a group, department or project and to establish effective priorities. Effectively use time. Demonstrate ability to “think outside the box” for solutions or ways to accomplish the job in a more effective way. Handle projects responsibly (including expense management). Prioritize as needed and meet deadlines. Communicate challenges/barriers to supervisor. Collaborate and share progress with others to get the project completed. Demonstrate effective delivery of completed project.
• Anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies. Notice trends and develop plans to prepare for opportunities or problems. Anticipate how individuals and groups will react to situations and information and plan accordingly.
• Work with and coach staff to develop their capabilities. Provide helpful, timely feedback and provide new opportunities that will help develop staff’s abilities. Identify knowledges, skills, and abilities necessary to fulfill current or future job/role responsibilities effectively.
• Work cooperatively with others to achieve common goals. Effectively work and complete assignments in group settings by listening and responding appropriately to other team members, offering support, conferring with team members about their concerns, expressing disagreement constructively, and working towards solutions that all team members can support.
• Develop and maintain strong relationships with members by listening, understanding, and responding to identified needs. Respond to member/leadership/community needs. Actively promote positive relationships with the membership and other groups (committees, leadership, stakeholders, etc.). Exhibit high level of customer service and identify ways to improve service procedures/levels within own position. Respond and follow-through on internal and external requests.
What you’ll get out of it:
• Working with a staff that has passion for our mission, believes in one another and has fun.
• The chance to work in an environment that empowers staff to take informed risks and create new programs and services.
• A chance to make a contribution in a fun job with room to make it your own.
• A strong and competitive salary and benefits package that focuses on your well-being and financial health.
Proof of Vaccination & Work Location:
The Endocrine Society values the safety of our employees, our members, and our visitors. In support of these values, if you are selected for this job you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to an HR partner or you must request an exemption before your actual start date. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with the Endocrine Society.
This position is located in Washington, DC and walking distance to Metro and major bus lines. The Endocrine Society offers a flexible, hybrid work environment. Employees are expected to work from the office at least 2 days per week to foster our collaborative culture and support cross-functional interaction.
Endocrine Society offers a convenient downtown DC location within walking distance of Farragut North/Farragut West and Foggy Bottom Metro stations. Qualified candidates interested in a purposeful work environment, competitive salaries and excellent benefits, including a generous TIAA- CREF retirement plan with 10% employer contribution, submit resume and cover letter with salary requirements.
EOE/AA/M/F/Vet./Disab Show more details...
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