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Enterprise Rent-A-Car Questions
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Can customers modify or cancel their rental reservation at Enterprise.com? Answer: Yes, customers can easily modify or cancel their rental reservation at Enterprise.com online or by calling customer service. It is important to note that there may be fees or penalties associated with modifying or cancelling a reservation, depending on the time and circumstances.
Does Enterprise.com offer one-way rentals? Answer: Yes, Enterprise.com offers one-way rentals, which allows customers to pick up their rental car at one location and drop it off at another location. This is a convenient option for customers who are moving, traveling long distances, or are returning from a one-way trip.
What is the minimum age requirement for renting a car from Enterprise.com? Answer: The minimum age requirement for renting a car from Enterprise.com is 21 years old. However, drivers under the age of 25 may be subject to additional fees and restrictions, depending on the location and type of rental car.
What is the fuel policy for rental cars at Enterprise.com? Answer: The fuel policy for rental cars at Enterprise.com varies by location. Some locations require customers to return the rental car with a full tank of gas, while others offer a pre-paid fuel option. It is important for customers to review the fuel policy for their specific rental location when making their reservation.
Does Enterprise.com offer discounts for AAA members or other organizations? Answer: Yes, Enterprise.com offers discounts for AAA members, government employees, military personnel, and other organizations. Customers can easily find and apply available discounts when making their rental reservation online.
Does Enterprise.com offer insurance coverage for rental cars? Answer: Yes, Enterprise.com offers a variety of insurance coverage options for rental cars, including liability, collision, and comprehensive coverage. Customers can easily add insurance coverage to their rental reservation when booking online.
How can customers contact Enterprise.com customer service? Answer: Customers can contact Enterprise.com customer service by phone, email, or online chat. Customer service representatives are available 24/7 to assist with reservations, modifications, cancellations, and any other questions or concerns.
Is Enterprise.com available for both personal and business rentals? Answer: Yes, Enterprise.com offers both personal and business rentals. Whether you need a rental for a family vacation or a business trip, Enterprise.com has a wide range of vehicles to choose from that cater to your specific needs.
Does Enterprise.com offer airport pick-up and drop-off services? Answer: Yes, Enterprise.com offers airport pick-up and drop-off services at most locations within a certain distance from the airport. Customers can easily reserve their rental car online and select their preferred pick-up and drop-off location, including airport locations.
What types of vehicles are available for rental at Enterprise.com? Answer: Enterprise.com offers a wide range of vehicles for rental, including compact cars, SUVs, luxury cars, vans, and trucks. Customers can select from a variety of popular makes and models, such as Ford, Toyota, and Nissan.