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Most recent job postings at epicpass
via ZipRecruiter
schedule_type: Full-timework_from_home: 1
As a leading mountain resort operator with over 40 resorts in sixteen states and four countries. We exist to create an Experience of a Lifetime for our employees, so they can, in turn, provide and Experience of a Lifetime for our guests. We are looking for leaders, innovators, creators, and ambitious professionals to join our talented team. If you’re ready to pursue your fullest potential, we... want to get to know you!
Many of our Corporate function
As a leading mountain resort operator with over 40 resorts in sixteen states and four countries. We exist to create an Experience of a Lifetime for our employees, so they can, in turn, provide and Experience of a Lifetime for our guests. We are looking for leaders, innovators, creators, and ambitious professionals to join our talented team. If you’re ready to pursue your fullest potential, we... want to get to know you!
Many of our Corporate function teams can now live and work in any of the states in which Vail Resorts currently operates* – enabling flexible remote work alongside a commitment to building and maintaining strong culture both in person and virtually. If you’re ready to pursue your fullest potential, we want to get to know you. Find your purpose with us at www.vailresortscareers.com.
Job Specifications:
• Outlet: Corporate
• Shift & Schedule Availability: Full Time / Year Round
• Other Specifics: Remote
Job Summary:
The Senior Manager, Epic Pass Guest Acquisition is an insight-focused, guest-centric marketer with a desire to tackle challenging, exciting business opportunities in an effort to drive pass holder acquisition for the most critical revenue driving products at Vail Resorts. Our cross-functional team is smart, ambitious, and positive. Most of all, we are passionate about what we do.
In this role, the Senior Manager will lead development and execution of strategic initiatives that drive business results for the ‘Acquisition’ guest segment of Vail Resorts’ guests. This role requires strong analytical capabilities, the intuition for business, and strong relationship-building skills to effectively translate ideas into action. This person will work with other members of the Lift Revenue Team to achieve critical business metrics while working cross-functionally to execute campaigns targeting new guests. This leader will identify innovative ways to expand reach and increase awareness/consideration of our advanced commitment Pass products through ROI-focused programs. This leader will need to build and leverage relationships with core channel, analytics, and Strategic Alliance teams, as well as external partners, to be successful in this role. The Senior Manager, Epic Pass Guest Acquisition role is intended for individuals who crave ownership, thrive in a fast-paced collaborative environment, communicate clearly and concisely, have a consistent track record in driving results through data centric strategies, and want to solve the most critical business problems!
Job Responsibilities:
Business Ownership:
• Own development and execution of strategies that drive acquisition through clearly defined business objectives and demonstrable KPIs
• Synthesize internal and external data into compelling business cases and performance narratives for executive audiences; influence at every level of the organization to get strategy buy-in
• Connect with Pass Team and cross-functional partners to unlock productive working relationships and efficient cross-functional processes
• Influence cross-channel partners to optimize and evolve lifecycle marketing strategies using all channels to increase acquisition of new guests and drive conversion into our Pass products
• Collaborate with other lines of businesses (Ski and Ride School, Hospitality, Rentals) to generate enterprise-wide marketing strategies and improve the guest journey
• Draw on the external world for inspiration - demonstrate standard methodologies, new insights, and what works/doesn't work from leaders in and out of the industry
• In partnership with cross-channel teams, translate business strategies into full-funnel multi-touch marketing programs with a guest-centered approach
• Identify and communicate opportunities in the guest journey to focus test and learn plans to incentivize behavior and bring new guests into the portfolio
• Demonstrate strong learning agility, emotional intelligence, and ambition, with the experience to recognize and develop talent
• Lead and develop direct report(s) and cross-functional partners in the execution of key performance initiatives
• Other duties as assigned
Job Requirements:
Education:
• Bachelor’s degree or equivalent experience required; MBA or other advanced business learning or coursework preferred
Work Experience:
• 5+ years of relevant work experience including proven ability to successfully lead and oversee critical projects and multi-faceted business initiatives Experience with analyzing information and data to make decisions
• Experience supporting and working with C-level executives in a business environment
• Experience drawing on numerous qualitative/quantitative data sources to build compelling business stories that clearly communicate business results and convey new strategies
Other Requirements:
• Motivated by and excited to work on high-visibility, critical business projects and initiatives in a fast-paced environment
• Craves ownership and demonstrates extensive project/program management experience; has analytical skills with the ability to identify and understand sophisticated problems, build plans and solutions, make decisions, and take action.
• Possesses strong interpersonal and relationship building skills with resourcefulness to work with people from various backgrounds and areas of the business; builds and maintains highly effective working relationships; is able to build a comprehensive and well-developed network.
• Applies strategic approach to generate new thoughts and opportunities; has ability to build on strategic and forward thinking thoughts/ideas.
• Continuously adapts to change and effectively navigates through ambiguity; decides and acts without having the picture totally defined; appropriately changes one’s strategy in response to new information.
• Effectively prioritizes and drives for results – makes things happen and conveys a sense of urgency.
• Prepares executive-level presentations (e.g., content development, talking points, etc.).
• Manages cross-functional business partners and can effectively navigate change in a cross-functional context
• Oriented to quality with strong attention to detail.
The budgeted range starts at $100,000 - $125,450 + annual bonus. Actual pay will be adjusted based on experience.
The perks include a free ski pass, and a set of benefits including...
• Medical, Dental, Vision insurance, and a 401(k) retirement plan
• Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time. Salaried employees are generally eligible for Flexible Time Off (FTO)
• Paid Parental Leave for eligible mothers and fathers
• Healthcare & Dependent Care Flexible Spending Accounts
• Life, AD&D, and disability insurance
Reach Your Peak at Vail Resorts. At Vail Resorts, our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
• Remote work is currently permitted from British Columbia and the 16 U.S. states in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming. Please note that the ability to work remotely, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work at any time in its sole discretion.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 448707 Show more details...
Many of our Corporate function teams can now live and work in any of the states in which Vail Resorts currently operates* – enabling flexible remote work alongside a commitment to building and maintaining strong culture both in person and virtually. If you’re ready to pursue your fullest potential, we want to get to know you. Find your purpose with us at www.vailresortscareers.com.
Job Specifications:
• Outlet: Corporate
• Shift & Schedule Availability: Full Time / Year Round
• Other Specifics: Remote
Job Summary:
The Senior Manager, Epic Pass Guest Acquisition is an insight-focused, guest-centric marketer with a desire to tackle challenging, exciting business opportunities in an effort to drive pass holder acquisition for the most critical revenue driving products at Vail Resorts. Our cross-functional team is smart, ambitious, and positive. Most of all, we are passionate about what we do.
In this role, the Senior Manager will lead development and execution of strategic initiatives that drive business results for the ‘Acquisition’ guest segment of Vail Resorts’ guests. This role requires strong analytical capabilities, the intuition for business, and strong relationship-building skills to effectively translate ideas into action. This person will work with other members of the Lift Revenue Team to achieve critical business metrics while working cross-functionally to execute campaigns targeting new guests. This leader will identify innovative ways to expand reach and increase awareness/consideration of our advanced commitment Pass products through ROI-focused programs. This leader will need to build and leverage relationships with core channel, analytics, and Strategic Alliance teams, as well as external partners, to be successful in this role. The Senior Manager, Epic Pass Guest Acquisition role is intended for individuals who crave ownership, thrive in a fast-paced collaborative environment, communicate clearly and concisely, have a consistent track record in driving results through data centric strategies, and want to solve the most critical business problems!
Job Responsibilities:
Business Ownership:
• Own development and execution of strategies that drive acquisition through clearly defined business objectives and demonstrable KPIs
• Synthesize internal and external data into compelling business cases and performance narratives for executive audiences; influence at every level of the organization to get strategy buy-in
• Connect with Pass Team and cross-functional partners to unlock productive working relationships and efficient cross-functional processes
• Influence cross-channel partners to optimize and evolve lifecycle marketing strategies using all channels to increase acquisition of new guests and drive conversion into our Pass products
• Collaborate with other lines of businesses (Ski and Ride School, Hospitality, Rentals) to generate enterprise-wide marketing strategies and improve the guest journey
• Draw on the external world for inspiration - demonstrate standard methodologies, new insights, and what works/doesn't work from leaders in and out of the industry
• In partnership with cross-channel teams, translate business strategies into full-funnel multi-touch marketing programs with a guest-centered approach
• Identify and communicate opportunities in the guest journey to focus test and learn plans to incentivize behavior and bring new guests into the portfolio
• Demonstrate strong learning agility, emotional intelligence, and ambition, with the experience to recognize and develop talent
• Lead and develop direct report(s) and cross-functional partners in the execution of key performance initiatives
• Other duties as assigned
Job Requirements:
Education:
• Bachelor’s degree or equivalent experience required; MBA or other advanced business learning or coursework preferred
Work Experience:
• 5+ years of relevant work experience including proven ability to successfully lead and oversee critical projects and multi-faceted business initiatives Experience with analyzing information and data to make decisions
• Experience supporting and working with C-level executives in a business environment
• Experience drawing on numerous qualitative/quantitative data sources to build compelling business stories that clearly communicate business results and convey new strategies
Other Requirements:
• Motivated by and excited to work on high-visibility, critical business projects and initiatives in a fast-paced environment
• Craves ownership and demonstrates extensive project/program management experience; has analytical skills with the ability to identify and understand sophisticated problems, build plans and solutions, make decisions, and take action.
• Possesses strong interpersonal and relationship building skills with resourcefulness to work with people from various backgrounds and areas of the business; builds and maintains highly effective working relationships; is able to build a comprehensive and well-developed network.
• Applies strategic approach to generate new thoughts and opportunities; has ability to build on strategic and forward thinking thoughts/ideas.
• Continuously adapts to change and effectively navigates through ambiguity; decides and acts without having the picture totally defined; appropriately changes one’s strategy in response to new information.
• Effectively prioritizes and drives for results – makes things happen and conveys a sense of urgency.
• Prepares executive-level presentations (e.g., content development, talking points, etc.).
• Manages cross-functional business partners and can effectively navigate change in a cross-functional context
• Oriented to quality with strong attention to detail.
The budgeted range starts at $100,000 - $125,450 + annual bonus. Actual pay will be adjusted based on experience.
The perks include a free ski pass, and a set of benefits including...
• Medical, Dental, Vision insurance, and a 401(k) retirement plan
• Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time. Salaried employees are generally eligible for Flexible Time Off (FTO)
• Paid Parental Leave for eligible mothers and fathers
• Healthcare & Dependent Care Flexible Spending Accounts
• Life, AD&D, and disability insurance
Reach Your Peak at Vail Resorts. At Vail Resorts, our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
• Remote work is currently permitted from British Columbia and the 16 U.S. states in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming. Please note that the ability to work remotely, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work at any time in its sole discretion.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 448707 Show more details...
via Indeed
schedule_type: Full-time
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
Vail... Resorts is requiring all employees to be vaccinated
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
Vail... Resorts is requiring all employees to be vaccinated against COVID-19.
Job Summary:
Reatail Rental Associates are responsible for generating sales through world-class guest service through assisting customers with rental equipment.
Job Responsibilities (but not limited to):
• Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
• Ensure equipment on rental “ready” line is clean, serviced, and tested according to company standards
• Follow all company standards in regards to paperwork, cash management, and loss prevention
• Deliver an enthusiastic and professional level of guest service at all times
• Adhere to all safety procedures
• Maintain all paperwork according to company policy
Qualifications:
• Previous retail/rental experience preferred
• Passion for Skiing/Snowboarding
• Maintain a working knowledge of products and trends within the industry
• Commitment to providing excellent customer service
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English
• Basic computer skills
• Ability to work a flexible schedule; including nights, holidays and weekends
Benefits include:
• Free EPIC Ski and Snowboard Pass to our world-class resorts for employees and dependents
• Unlimited Ride Days with NO PRE RESERVATION NEEDED
• Dependent Passes available to BOTH full and PART time employees
• Employee discounts at our retail stores
• Employee Assistance Program (EAP)
• Excellent training and professional development
• Discount lift tickets for friends and family
• Free ski lessons
• Discounted lodging, food, gear and mountain shuttles=
With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.” www.vailresortscareers.com
Job Types: Full-time, Part-time
Pay: From $15.25 per hour
Benefits:
• Employee assistance program
• Employee discount
• Flexible schedule
• Professional development assistance
• Referral program
• Tuition reimbursement
Schedule:
• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Overtime
• Weekend availability
Supplemental pay types:
• Tips
Application Question(s):
• Vail Resorts is requiring all employees to be vaccinated against COVID-19 for the 21-22 winter season. Is this a requirement you will be able to meet?
Work Location: In person Show more details...
Vail... Resorts is requiring all employees to be vaccinated against COVID-19.
Job Summary:
Reatail Rental Associates are responsible for generating sales through world-class guest service through assisting customers with rental equipment.
Job Responsibilities (but not limited to):
• Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
• Ensure equipment on rental “ready” line is clean, serviced, and tested according to company standards
• Follow all company standards in regards to paperwork, cash management, and loss prevention
• Deliver an enthusiastic and professional level of guest service at all times
• Adhere to all safety procedures
• Maintain all paperwork according to company policy
Qualifications:
• Previous retail/rental experience preferred
• Passion for Skiing/Snowboarding
• Maintain a working knowledge of products and trends within the industry
• Commitment to providing excellent customer service
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English
• Basic computer skills
• Ability to work a flexible schedule; including nights, holidays and weekends
Benefits include:
• Free EPIC Ski and Snowboard Pass to our world-class resorts for employees and dependents
• Unlimited Ride Days with NO PRE RESERVATION NEEDED
• Dependent Passes available to BOTH full and PART time employees
• Employee discounts at our retail stores
• Employee Assistance Program (EAP)
• Excellent training and professional development
• Discount lift tickets for friends and family
• Free ski lessons
• Discounted lodging, food, gear and mountain shuttles=
With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.” www.vailresortscareers.com
Job Types: Full-time, Part-time
Pay: From $15.25 per hour
Benefits:
• Employee assistance program
• Employee discount
• Flexible schedule
• Professional development assistance
• Referral program
• Tuition reimbursement
Schedule:
• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Overtime
• Weekend availability
Supplemental pay types:
• Tips
Application Question(s):
• Vail Resorts is requiring all employees to be vaccinated against COVID-19 for the 21-22 winter season. Is this a requirement you will be able to meet?
Work Location: In person Show more details...
via ZipRecruiter
posted_at: 26 days agoschedule_type: Full-timesalary: 100 a day
Resort Center Ice Skating Rink is looking for a full time employee to join us this winter season! We are an outdoor ice rink located at the base of Park City Mountain Resort open seasonally from November through March. The perfect candidate loves working with guests, is self-motivated, and comfortable working in a busy atmosphere. Enjoy working in the Mountains, skiing and meeting people from all... over the world.
Duties of the position include
Resort Center Ice Skating Rink is looking for a full time employee to join us this winter season! We are an outdoor ice rink located at the base of Park City Mountain Resort open seasonally from November through March. The perfect candidate loves working with guests, is self-motivated, and comfortable working in a busy atmosphere. Enjoy working in the Mountains, skiing and meeting people from all... over the world.
Duties of the position include renting skates, helping with ice skate rentals, snow removal, and Zamboni operation. Guest must be familiar with dealing with a large volume of guests, POS operations, and basic computer skills. Primary work in inside but working outdoors may be required at times. Customer experience is a plus, ice skating rink experience not required.
Shifts vary between seasons, but typically allow you to ski before work. We offer a free shift meal for our staff, and Epic Local Ski Pass. Many shifts allow for early morning skiing/snowboarding before their shift starts.
We encourage our staff to go above and beyond for our guests. In addition to a competitive hourly wage, our helpful crew typically receives cash tips in addition to pay ranging from $40-$100 per day.
We are a family owned and operated business. We want our crew to be happy and love coming to work everyday. Please do not hesitate to ask any questions about the position. You can check us out online at www.ParkCityIceRink.com Thank you!
Full and Part Time Shifts are available
Epic Pass is available for full time employees
Employment Type: OTHER Show more details...
Duties of the position include renting skates, helping with ice skate rentals, snow removal, and Zamboni operation. Guest must be familiar with dealing with a large volume of guests, POS operations, and basic computer skills. Primary work in inside but working outdoors may be required at times. Customer experience is a plus, ice skating rink experience not required.
Shifts vary between seasons, but typically allow you to ski before work. We offer a free shift meal for our staff, and Epic Local Ski Pass. Many shifts allow for early morning skiing/snowboarding before their shift starts.
We encourage our staff to go above and beyond for our guests. In addition to a competitive hourly wage, our helpful crew typically receives cash tips in addition to pay ranging from $40-$100 per day.
We are a family owned and operated business. We want our crew to be happy and love coming to work everyday. Please do not hesitate to ask any questions about the position. You can check us out online at www.ParkCityIceRink.com Thank you!
Full and Part Time Shifts are available
Epic Pass is available for full time employees
Employment Type: OTHER Show more details...
via Vail Resorts Jobs
posted_at: 1 day agoschedule_type: Full-time
Create Your Experience of a Lifetime!
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day
Create Your Experience of a Lifetime!
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.
Job Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
Full Time roles are eligible for the above, plus:
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans
Job Summary:
Assist The Arrabelle guests with their transportation and belongings while generally maintaining the appearance of the hotel lobby and entryway. Work in conjunction with the Front Desk Team to ensure guests have a smooth check-in and check-out process, and that they have a great first and last impression of our hotel and resort!
Job Specifications:
• Outlet: The Arrabelle
• Expected Starting Wage: $10.00 - $14.00 / hour + tips
• If hired into a tipped position, guaranteed to make a minimum of $20 / hour inclusive of tips
• Shift Availability: Full Time
Job Responsibilities:
• Provide superior service to our customers (internal and external) at all times.
• Assist arriving and departing guests with their baggage, answering questions, making deliveries, etc.
• Secure items too large for guest rooms in appropriate storage rooms.
• Assist in parking cars; serve as the back-up shuttle driver as needed.
• Transport guests, in a safe and timely manner, to and from requested Park City destinations.
• Perform other tasks as assigned.
Job Requirements:
• High school diploma/GED – preferred.
• Previous related guest service or hospitality experience – required.
• Ability to deal with customers in a courteous and efficient manner, always maintaining an upbeat and positive attitude – required.
• Ability to lift luggage of various sizes with a maximum of 50 lbs. – required.
• Ability to prioritize tasks due to large numbers of incoming guests.
• Ability to learn a variety of information pertaining to the resort and the area.
• Good personal hygiene and neat appearance.
• Must be 21 years or older.
• Must hold a valid US driver’s license, and must complete Motor Vehicle Report – required.
The expected pay range is $20.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 494998 Show more details...
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.
Job Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
Full Time roles are eligible for the above, plus:
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans
Job Summary:
Assist The Arrabelle guests with their transportation and belongings while generally maintaining the appearance of the hotel lobby and entryway. Work in conjunction with the Front Desk Team to ensure guests have a smooth check-in and check-out process, and that they have a great first and last impression of our hotel and resort!
Job Specifications:
• Outlet: The Arrabelle
• Expected Starting Wage: $10.00 - $14.00 / hour + tips
• If hired into a tipped position, guaranteed to make a minimum of $20 / hour inclusive of tips
• Shift Availability: Full Time
Job Responsibilities:
• Provide superior service to our customers (internal and external) at all times.
• Assist arriving and departing guests with their baggage, answering questions, making deliveries, etc.
• Secure items too large for guest rooms in appropriate storage rooms.
• Assist in parking cars; serve as the back-up shuttle driver as needed.
• Transport guests, in a safe and timely manner, to and from requested Park City destinations.
• Perform other tasks as assigned.
Job Requirements:
• High school diploma/GED – preferred.
• Previous related guest service or hospitality experience – required.
• Ability to deal with customers in a courteous and efficient manner, always maintaining an upbeat and positive attitude – required.
• Ability to lift luggage of various sizes with a maximum of 50 lbs. – required.
• Ability to prioritize tasks due to large numbers of incoming guests.
• Ability to learn a variety of information pertaining to the resort and the area.
• Good personal hygiene and neat appearance.
• Must be 21 years or older.
• Must hold a valid US driver’s license, and must complete Motor Vehicle Report – required.
The expected pay range is $20.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 494998 Show more details...
via Vail Resorts Jobs
posted_at: 1 day agoschedule_type: Full-time
Create Your Experience of a Lifetime!
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day
Create Your Experience of a Lifetime!
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.
Job Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
Full Time roles are eligible for the above, plus:
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans
Job Summary:
The Front Office Team Lead provides guidance and leadership to the Guest Service Assistants ensuring consistent quality customer service is delivered. The Front Desk Team Lead will resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. They will make decisions and take action based on good judgment, communication, and SOP’s.
Job Specifications:
• Outlet: The Arrabelle
• Expected Pay Range: $22.00 - $24.59 / hour
• Shift Availability: Full Time, Year Round
• Skill Level: Team Lead
Job Responsibilities:
• Welcome guests in a warm, friendly, prompt and professional manner.
• Oversee the registering of guests, issuing of room keys, providing information on hotel services and room location, and processing payments for stay and all guest room move request according to operating standards.
• Answer phones in a prompt and courteous manner with a pleasant, energetic voice
• Plan and implement upgrade strategy for all next-day arrivals.
• Perform all duties required of front desk staff and capable of assisting other property management, staff, and guests needs.
• Utilize all guest profiles and names, and provide preferences accordingly.
• Distribute mail/messages/faxes following SOP
• Maintain a high level of professional appearance, demeanor and ethics in dealing both with guests, co-workers and subordinates.
• Develops a strong working relationship with co-workers and managers throughout the property to ensure communication and teamwork are at optimum levels.
• Act as the Manager on Duty when necessary and carry out the duties required of a manager.
• Assisting the Manager on Duty with guest issues and requests.
• Assist with training new and existing front desk agents on the check in and check out procedures adhering to standards and ensuring quality service.
• Assist at other departments’ front desks, internal and external, as necessary.
• Supervise the day to day front desk operations including the check in and check out procedures; ensuring rooms have been checked out and that guest's bills are correct.
• Anticipate guests' needs, respond promptly and acknowledge all guests passing by.
• Conduct site tours of the hotels guest rooms and general areas as needed.
• Handles confidential information, including guest records, with a high degree of integrity.
• Participation in training classes
• Ensures the department leads the charge in regard to recycling efforts and environmental initiatives.
• Ensures that the Front Desk is kept tidy and clean at all times
• Assist all other departments as needed to ensure a smooth operation
• Assists the Shift Manager with the daily room assignments
• Communicates all received Feed Back to the appropriate Managers and updates the Guest History
• Complies with all Resort policies, procedures and standards of operation.
• Embraces and promotes Vail Resorts Values.
• Other duties as assigned.
Job Requirements:
• One year of hospitality experience - required
• One year of hospitality supervisory experience - preferred
• Microsoft Office (Word, Excell, Powerpoint), knowledge of computer or hotel systems preferred
• Ability to read and comprehend complex correspondence in English. Ability to effectively present detailed information both verbally and in written form to guests and employees throughout the organization.
The expected pay range is $22.00 - $24.59. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 495003 Show more details...
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.
Job Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
Full Time roles are eligible for the above, plus:
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans
Job Summary:
The Front Office Team Lead provides guidance and leadership to the Guest Service Assistants ensuring consistent quality customer service is delivered. The Front Desk Team Lead will resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. They will make decisions and take action based on good judgment, communication, and SOP’s.
Job Specifications:
• Outlet: The Arrabelle
• Expected Pay Range: $22.00 - $24.59 / hour
• Shift Availability: Full Time, Year Round
• Skill Level: Team Lead
Job Responsibilities:
• Welcome guests in a warm, friendly, prompt and professional manner.
• Oversee the registering of guests, issuing of room keys, providing information on hotel services and room location, and processing payments for stay and all guest room move request according to operating standards.
• Answer phones in a prompt and courteous manner with a pleasant, energetic voice
• Plan and implement upgrade strategy for all next-day arrivals.
• Perform all duties required of front desk staff and capable of assisting other property management, staff, and guests needs.
• Utilize all guest profiles and names, and provide preferences accordingly.
• Distribute mail/messages/faxes following SOP
• Maintain a high level of professional appearance, demeanor and ethics in dealing both with guests, co-workers and subordinates.
• Develops a strong working relationship with co-workers and managers throughout the property to ensure communication and teamwork are at optimum levels.
• Act as the Manager on Duty when necessary and carry out the duties required of a manager.
• Assisting the Manager on Duty with guest issues and requests.
• Assist with training new and existing front desk agents on the check in and check out procedures adhering to standards and ensuring quality service.
• Assist at other departments’ front desks, internal and external, as necessary.
• Supervise the day to day front desk operations including the check in and check out procedures; ensuring rooms have been checked out and that guest's bills are correct.
• Anticipate guests' needs, respond promptly and acknowledge all guests passing by.
• Conduct site tours of the hotels guest rooms and general areas as needed.
• Handles confidential information, including guest records, with a high degree of integrity.
• Participation in training classes
• Ensures the department leads the charge in regard to recycling efforts and environmental initiatives.
• Ensures that the Front Desk is kept tidy and clean at all times
• Assist all other departments as needed to ensure a smooth operation
• Assists the Shift Manager with the daily room assignments
• Communicates all received Feed Back to the appropriate Managers and updates the Guest History
• Complies with all Resort policies, procedures and standards of operation.
• Embraces and promotes Vail Resorts Values.
• Other duties as assigned.
Job Requirements:
• One year of hospitality experience - required
• One year of hospitality supervisory experience - preferred
• Microsoft Office (Word, Excell, Powerpoint), knowledge of computer or hotel systems preferred
• Ability to read and comprehend complex correspondence in English. Ability to effectively present detailed information both verbally and in written form to guests and employees throughout the organization.
The expected pay range is $22.00 - $24.59. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 495003 Show more details...
via Vail Resorts Jobs
posted_at: 2 days agoschedule_type: Full-time
Create Your Experience of a Lifetime!
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day
Create Your Experience of a Lifetime!
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.
Job Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
Full Time roles are eligible for the above, plus:
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans
Job Summary:
The Front Office Manager is responsible for assisting with the day-to-day leadership of the Front desk and Bell departments. This position is responsible for handling many of the administrative and operational duties of maintaining the Front Office Department. Customer service is a key responsibility, from guest arrival to departure, in accordance with Gravity Haus and Vail Resorts standards. This position is to plan, organize and monitor staff activities to ensure compliance with quality assurance standards set by the hotel.
Job Specifications:
• Outlet: Gravity Haus Breckenridge
• Expected Pay Range: $47,100 - $68,175 + annual bonus
• Shift & Schedule Availability: Full Time / Year Round
• Skill Level: Advanced
Job Responsibilities:
• Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor.
• Investigate complaints, evaluate corrective actions and implement plan to resolve and de-escalate conflicts.
• Communicate effectively to provide clear direction in assigning and instructing housekeeping in details of work.
• Manage finances of Front office operations including budget, forecasts and inventory.
• Be the leader of Brand Standards for the Brand and be a driver of the customer experience
• Provide staffing, training, counseling and performance review for the Front Office department.
• Ensure employees understand expectations and parameters.
• Comply with all Resort policies, procedures and standards of operation.
• Solicit employee feedback and review employee satisfaction results to identify and address employee problems or concerns.
• Emphasize guest satisfaction- during all departmental meetings and focus on continuous improvement.
• Capital budget, perform any additional tasks or projects as required.
• Maintain high moral, good work environment, sense of professionalism and guide the staff to increase productivity.
• Able to schedule staff effectively and efficiently with CPAR
• Other duties as assigned
Job Requirements:
• High school diploma.
• Previous experience in managing a hotel/resort Front Office department
• Minimum of 2 years of experience in Supervisory/ Management/Assistant
• Valid Colorado Driver’s License
• Microsoft Office Suite (Word, Excel, Outlook)
• Advanced ability in English
• Good communication, organization and time management skills.
• Lift weight from 25-50 lbs
Preferred:
• BA
The expected pay range is $47,100 - $68,175 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 494994 Show more details...
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.
Job Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
Full Time roles are eligible for the above, plus:
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans
Job Summary:
The Front Office Manager is responsible for assisting with the day-to-day leadership of the Front desk and Bell departments. This position is responsible for handling many of the administrative and operational duties of maintaining the Front Office Department. Customer service is a key responsibility, from guest arrival to departure, in accordance with Gravity Haus and Vail Resorts standards. This position is to plan, organize and monitor staff activities to ensure compliance with quality assurance standards set by the hotel.
Job Specifications:
• Outlet: Gravity Haus Breckenridge
• Expected Pay Range: $47,100 - $68,175 + annual bonus
• Shift & Schedule Availability: Full Time / Year Round
• Skill Level: Advanced
Job Responsibilities:
• Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor.
• Investigate complaints, evaluate corrective actions and implement plan to resolve and de-escalate conflicts.
• Communicate effectively to provide clear direction in assigning and instructing housekeeping in details of work.
• Manage finances of Front office operations including budget, forecasts and inventory.
• Be the leader of Brand Standards for the Brand and be a driver of the customer experience
• Provide staffing, training, counseling and performance review for the Front Office department.
• Ensure employees understand expectations and parameters.
• Comply with all Resort policies, procedures and standards of operation.
• Solicit employee feedback and review employee satisfaction results to identify and address employee problems or concerns.
• Emphasize guest satisfaction- during all departmental meetings and focus on continuous improvement.
• Capital budget, perform any additional tasks or projects as required.
• Maintain high moral, good work environment, sense of professionalism and guide the staff to increase productivity.
• Able to schedule staff effectively and efficiently with CPAR
• Other duties as assigned
Job Requirements:
• High school diploma.
• Previous experience in managing a hotel/resort Front Office department
• Minimum of 2 years of experience in Supervisory/ Management/Assistant
• Valid Colorado Driver’s License
• Microsoft Office Suite (Word, Excel, Outlook)
• Advanced ability in English
• Good communication, organization and time management skills.
• Lift weight from 25-50 lbs
Preferred:
• BA
The expected pay range is $47,100 - $68,175 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 494994 Show more details...
via Vail Resorts Jobs
posted_at: 3 days agoschedule_type: Full-time
Create Your Experience of a Lifetime!
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day
Create Your Experience of a Lifetime!
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.
Job Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
Full Time roles are eligible for the above, plus:
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
Job Specifications:
• Housing: Not Available
• Outlet: Hilton Breckenridge
• Shift & Schedule Availability: Year Round / Full Time
• The budgeted range starts at $47,100 - $68,175 + annual bonus. Actual pay will be adjusted based on experience
Job Responsibilities:
• Work with the hotel Leadership Team to maximize revenue & minimize expenses while providing the highest level of guest service.
• Budget, forecast & support fiscal responsibility within the operations of the department.
• Handling any guest comments or claims providing exceptional service and resolution.
• Observe performance of team members, celebrate exceptional service & encourage improvement where needed.
• Interview, select, train, supervise, evaluate, counsel, & coach Front Office team members when needed.
• Greet customers & support the Journey Ambassador program during high volume periods of business.
• Manage the maintenance & sanitation of work spaces to ensure a safe work environment
• Perform tasks of employees supervised when needed to facilitate service and for training
• Monitor SALT feedback to highlight trends for the property & work with others to address any detracting items.
• Conduct orientation training with new associates
• Focus on providing world-class service for every guest at every opportunity.
• Train, mentor and nurture your associates to remember the guests needs come first.
• Create the "WOW" factor at their first impression - arrival at the hotel.
• Be aware of VIP guests and communicate this to staff.
• Ensure associates are in 100% compliance to uniform standards
• Initiate and implement up-selling techniques to promote hotel services and facilities.
• Ensure team members have current knowledge of all aspects of the hotel & the local area and events
• Structure the hotel’s sundry shop to be profitable & exceed guest expectations
• Successfully complete other duties as assigned.
Job Qualifications:
• Minimum 3 years in Leadership experience in a Front Office environment – Required
• Ability to support a flexible schedule including weekends and holidays.
• Strong communication skills and detail oriented
• Strong Hilton skills(OnQ, R&I, Opera, PRIO) - Preferred
• Ability to learn new systems quickly
• Demonstration of key attributes: Adaptability, Customer Focus, Dependability, Productivity & Quality
Benefits:
Team Member Travel program offered to Hilton employees Vail Resorts Management benefits, including health, wellness, vision, dental, 401K, discounts and season passes. Eligible for annual bonus.
The expected pay range is $80,000 - $90,000 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 494926 Show more details...
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.
Job Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
Full Time roles are eligible for the above, plus:
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
Job Specifications:
• Housing: Not Available
• Outlet: Hilton Breckenridge
• Shift & Schedule Availability: Year Round / Full Time
• The budgeted range starts at $47,100 - $68,175 + annual bonus. Actual pay will be adjusted based on experience
Job Responsibilities:
• Work with the hotel Leadership Team to maximize revenue & minimize expenses while providing the highest level of guest service.
• Budget, forecast & support fiscal responsibility within the operations of the department.
• Handling any guest comments or claims providing exceptional service and resolution.
• Observe performance of team members, celebrate exceptional service & encourage improvement where needed.
• Interview, select, train, supervise, evaluate, counsel, & coach Front Office team members when needed.
• Greet customers & support the Journey Ambassador program during high volume periods of business.
• Manage the maintenance & sanitation of work spaces to ensure a safe work environment
• Perform tasks of employees supervised when needed to facilitate service and for training
• Monitor SALT feedback to highlight trends for the property & work with others to address any detracting items.
• Conduct orientation training with new associates
• Focus on providing world-class service for every guest at every opportunity.
• Train, mentor and nurture your associates to remember the guests needs come first.
• Create the "WOW" factor at their first impression - arrival at the hotel.
• Be aware of VIP guests and communicate this to staff.
• Ensure associates are in 100% compliance to uniform standards
• Initiate and implement up-selling techniques to promote hotel services and facilities.
• Ensure team members have current knowledge of all aspects of the hotel & the local area and events
• Structure the hotel’s sundry shop to be profitable & exceed guest expectations
• Successfully complete other duties as assigned.
Job Qualifications:
• Minimum 3 years in Leadership experience in a Front Office environment – Required
• Ability to support a flexible schedule including weekends and holidays.
• Strong communication skills and detail oriented
• Strong Hilton skills(OnQ, R&I, Opera, PRIO) - Preferred
• Ability to learn new systems quickly
• Demonstration of key attributes: Adaptability, Customer Focus, Dependability, Productivity & Quality
Benefits:
Team Member Travel program offered to Hilton employees Vail Resorts Management benefits, including health, wellness, vision, dental, 401K, discounts and season passes. Eligible for annual bonus.
The expected pay range is $80,000 - $90,000 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 494926 Show more details...
via Vail Resorts Jobs
posted_at: 2 days agoschedule_type: Full-time
Create Your Experience of a Lifetime!
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day
Create Your Experience of a Lifetime!
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.
Job Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
Full Time roles are eligible for the above, plus:
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans
Job Summary:
Jack Frost Big Boulder: Two Mountains – One Team. The Food and Beverage (F&B) Organization is comprised of over 300 different restaurants company-wide that share a commitment to bringing excellence to mountain dining as part of the overall ski experience. We believe that F&B leaders should possess a strong working knowledge of the front and back of house supported by best-in-class central programs, training and support. As such, our in-resort Sr. Manager level F&B leader is responsible for the entire restaurant operation, including front and back of house. The Manager is responsible for executional excellence in both guest and employee experience.
Job Specifications:
• Outlet: Jack Frost Big Boulder
• Expected Pay Range: $74,100 - $80,000 + annual bonus
• Shift & Schedule Availability: Full Time / Year Round
• Skill Level: Advanced
Job Responsibilities:
• Sets the example for all other staff for service standards, menu knowledge, wine and beverage education, and overall service excellence.
• Works on the floor in the restaurants, exceeding guest satisfaction as well as completing management reports pertaining to revenue accounting, tip disbursements and recording, scheduling, ordering products and equipment, payroll, inventory and maintaining daily logbooks.
• Understand completely and implement all policies, procedures, standards, specifications, guidelines and training programs for Mountain Dining.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Make employment and termination recommendations consistent with Company guidelines for review.
• Fill in where needed to ensure guest service standards and efficient operations.
• Continually strive to develop staff in all areas of restaurant and professional development.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection, timely work-order submissions and by following the restaurant’s preventative maintenance programs.
• Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Fully understand and follow all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
• Champion a culture of diversity, equity, and inclusion
Job Qualifications:
• Minimum 5 years of multi-location restaurant experience with at least 3 years at a managerial level
• High school diploma or equivalent
• Must be able to lift and carry 40+ lbs.
• TIPS/RAMP certification required within 30 days of employment
• Serve Safe Food Protection Manager certification required within 30 days of employment
• Proficient in Microsoft Office and ability to adapt to new technology and other information systems
• Data driven decision making skills
• Project management skills
• Change management including being an agent and champion of change
• Strong written and verbal communication skills
• Demonstrated conflict resolution and de-escalation skills
• Provide leadership and guidance to external vendors including timeline management, resourcing, and financial management
Preferred:
• Bachelor’s degree or equivalent
The expected pay range is $74,100 - $80,000 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 494976 Show more details...
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.
Job Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
Full Time roles are eligible for the above, plus:
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans
Job Summary:
Jack Frost Big Boulder: Two Mountains – One Team. The Food and Beverage (F&B) Organization is comprised of over 300 different restaurants company-wide that share a commitment to bringing excellence to mountain dining as part of the overall ski experience. We believe that F&B leaders should possess a strong working knowledge of the front and back of house supported by best-in-class central programs, training and support. As such, our in-resort Sr. Manager level F&B leader is responsible for the entire restaurant operation, including front and back of house. The Manager is responsible for executional excellence in both guest and employee experience.
Job Specifications:
• Outlet: Jack Frost Big Boulder
• Expected Pay Range: $74,100 - $80,000 + annual bonus
• Shift & Schedule Availability: Full Time / Year Round
• Skill Level: Advanced
Job Responsibilities:
• Sets the example for all other staff for service standards, menu knowledge, wine and beverage education, and overall service excellence.
• Works on the floor in the restaurants, exceeding guest satisfaction as well as completing management reports pertaining to revenue accounting, tip disbursements and recording, scheduling, ordering products and equipment, payroll, inventory and maintaining daily logbooks.
• Understand completely and implement all policies, procedures, standards, specifications, guidelines and training programs for Mountain Dining.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Make employment and termination recommendations consistent with Company guidelines for review.
• Fill in where needed to ensure guest service standards and efficient operations.
• Continually strive to develop staff in all areas of restaurant and professional development.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection, timely work-order submissions and by following the restaurant’s preventative maintenance programs.
• Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Fully understand and follow all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
• Champion a culture of diversity, equity, and inclusion
Job Qualifications:
• Minimum 5 years of multi-location restaurant experience with at least 3 years at a managerial level
• High school diploma or equivalent
• Must be able to lift and carry 40+ lbs.
• TIPS/RAMP certification required within 30 days of employment
• Serve Safe Food Protection Manager certification required within 30 days of employment
• Proficient in Microsoft Office and ability to adapt to new technology and other information systems
• Data driven decision making skills
• Project management skills
• Change management including being an agent and champion of change
• Strong written and verbal communication skills
• Demonstrated conflict resolution and de-escalation skills
• Provide leadership and guidance to external vendors including timeline management, resourcing, and financial management
Preferred:
• Bachelor’s degree or equivalent
The expected pay range is $74,100 - $80,000 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 494976 Show more details...
via Vail Resorts Jobs
posted_at: 18 hours agoschedule_type: Full-time
Create Your Experience of a Lifetime!
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day
Create Your Experience of a Lifetime!
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.
Job Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
Full Time roles are eligible for the above, plus:
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans
Job Summary:
Service is the foundation of everything we stand for at Vail Resorts and our Lift Operations are no exception to this experience of a lifetime. Responsible for the safe operation of resort lifts, Lift Operations Managers are courteous and knowledgeable leaders with a passion for safety and guest experience.
Job Specifications:
• Expected Pay Range: $41,600 - $62,875
• Shift & Schedule Availability: Full Time / Year Round
• Skill Level: High
• Location: Hunter Mountain
Job Responsibilities:
• Oversee all Lift Operations including staffing, training, payroll, budget management, safety audits, and documentation
• Ensure completion of daily safety checks, reporting and documentation, assisting with emergency situations and evacuations as necessary
• Review lift team performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary
• Maintain knowledge of and enforce all applicable laws, regulations, and company policies
• Audit inspection and maintenance all equipment, tools, and facilities
• Participate in leadership forums providing feedback and input on operations, training, and continuous improvement opportunities
• Assist with guest questions, comments and complaints ensuring timely resolutions
• Other duties as assigned
Job Requirements:
• High School Diploma or GED Equivalent required; Bachelors Degree in related field preferred
• Valid driver’s license required
• 3-5 years supervisory experience in a related field preferred
• Strong computer skills including Microsoft applications
• Flexibility to work both inside and outside with exposure to the elements
• Must be able to communicate fluently in English
The expected pay range is $41,600 - $62,875. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 493807 Show more details...
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.
Job Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
Full Time roles are eligible for the above, plus:
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans
Job Summary:
Service is the foundation of everything we stand for at Vail Resorts and our Lift Operations are no exception to this experience of a lifetime. Responsible for the safe operation of resort lifts, Lift Operations Managers are courteous and knowledgeable leaders with a passion for safety and guest experience.
Job Specifications:
• Expected Pay Range: $41,600 - $62,875
• Shift & Schedule Availability: Full Time / Year Round
• Skill Level: High
• Location: Hunter Mountain
Job Responsibilities:
• Oversee all Lift Operations including staffing, training, payroll, budget management, safety audits, and documentation
• Ensure completion of daily safety checks, reporting and documentation, assisting with emergency situations and evacuations as necessary
• Review lift team performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary
• Maintain knowledge of and enforce all applicable laws, regulations, and company policies
• Audit inspection and maintenance all equipment, tools, and facilities
• Participate in leadership forums providing feedback and input on operations, training, and continuous improvement opportunities
• Assist with guest questions, comments and complaints ensuring timely resolutions
• Other duties as assigned
Job Requirements:
• High School Diploma or GED Equivalent required; Bachelors Degree in related field preferred
• Valid driver’s license required
• 3-5 years supervisory experience in a related field preferred
• Strong computer skills including Microsoft applications
• Flexibility to work both inside and outside with exposure to the elements
• Must be able to communicate fluently in English
The expected pay range is $41,600 - $62,875. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 493807 Show more details...
via Vail Resorts Jobs
posted_at: 2 days agoschedule_type: Full-time
Create Your Experience of a Lifetime!
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day
Create Your Experience of a Lifetime!
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.
Job Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
Full Time roles are eligible for the above, plus:
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans
Job Summary:
Keystone Property Management is the premier property management company in Keystone, Colorado, providing on site management services to homeowner associations, individual homeowners and guests of our resort. The properties and guests we serve span over 50 different buildings across Keystone, making for a dynamic, fast paced and fun work environment.
The Guest Service Specialist travels around the resort executing a variety of duties. These duties vary depending on the needs of our guests on any particular day, and range from delivery of welcome amenities, light maintenance duties, to assisting a guest with a lock out or luggage delivery, to simply delivering additional towels and coffee. There are ample opportunities to interact directly with our owners and resort guests, having a lasting impact upon their vacation experience.
Job Specifications:
• Outlet: Keystone Property Management
• Expected Pay Range: $20.00 - $22.76 / hour
• Shift & Schedule Availability: Full Time
• Skill Level: Intermediate, Advanced
Job Responsibilities:
• Provide exceptional service to homeowner associations, homeowners and guests.
• Efficiently and safely balance priorities to execute on duties in a timely manner.
• Positively interact with guests as you perform your nightly duties and deliveries.
• Work independently to complete assigned duties, while constantly communicating broader team about priorities, successes and challenges, and expect the team to do the same, so that all team members are successful in executing nightly duties and deliveries.
• Other duties as assigned
Job Qualifications:
• Experience in a service position preferred
• ability to demonstrate strong passion for guest service a must.
• Strong verbal communication skills needed.
• General computer knowledge and comfort using smart phone apps, as all tasks are dispatched/managed/completed on a mobile app.
• Valid driver's license and clean driving record required.
• Familiarity with maintenance and building systems a plus.
• High school diploma or equivalent required.
• Ability to lift up to 50 pounds and comfortably move in and out of a vehicle and up and down stairs.
The expected pay range is $20.00 - $22.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 494961 Show more details...
...
Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.
Job Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
Full Time roles are eligible for the above, plus:
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans
Job Summary:
Keystone Property Management is the premier property management company in Keystone, Colorado, providing on site management services to homeowner associations, individual homeowners and guests of our resort. The properties and guests we serve span over 50 different buildings across Keystone, making for a dynamic, fast paced and fun work environment.
The Guest Service Specialist travels around the resort executing a variety of duties. These duties vary depending on the needs of our guests on any particular day, and range from delivery of welcome amenities, light maintenance duties, to assisting a guest with a lock out or luggage delivery, to simply delivering additional towels and coffee. There are ample opportunities to interact directly with our owners and resort guests, having a lasting impact upon their vacation experience.
Job Specifications:
• Outlet: Keystone Property Management
• Expected Pay Range: $20.00 - $22.76 / hour
• Shift & Schedule Availability: Full Time
• Skill Level: Intermediate, Advanced
Job Responsibilities:
• Provide exceptional service to homeowner associations, homeowners and guests.
• Efficiently and safely balance priorities to execute on duties in a timely manner.
• Positively interact with guests as you perform your nightly duties and deliveries.
• Work independently to complete assigned duties, while constantly communicating broader team about priorities, successes and challenges, and expect the team to do the same, so that all team members are successful in executing nightly duties and deliveries.
• Other duties as assigned
Job Qualifications:
• Experience in a service position preferred
• ability to demonstrate strong passion for guest service a must.
• Strong verbal communication skills needed.
• General computer knowledge and comfort using smart phone apps, as all tasks are dispatched/managed/completed on a mobile app.
• Valid driver's license and clean driving record required.
• Familiarity with maintenance and building systems a plus.
• High school diploma or equivalent required.
• Ability to lift up to 50 pounds and comfortably move in and out of a vehicle and up and down stairs.
The expected pay range is $20.00 - $22.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 494961 Show more details...
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