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via Indeed
schedule_type: Full-time
Granite Background & History
Granite is one of the premier communications services provider to businesses across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.65 billion in revenue with more than 2,200 employees and is headquartered... in Quincy, MA just off I-93 and directly next to
Granite Background & History
Granite is one of the premier communications services provider to businesses across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.65 billion in revenue with more than 2,200 employees and is headquartered... in Quincy, MA just off I-93 and directly next to the North Quincy T Station on the Red Line. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the “Healthiest Companies” in Massachusetts. Our Quincy office has an onsite dining facility and a fully equipped state of the art gym that offers daily Cross Fit, Mixed Martial Arts, and Yoga classes available to employees at zero cost.
Granite’s philanthropy is unparalleled with over $200 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer’s Association to name a few.
We have been rated a “Fastest Growing Companies” by Inc. Magazine past ten consecutive years in a row (2007-2016).
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
The Project Coordinator is responsible for coordinating tasks, providing general project support, and collaborating with one or more project teams. The Project Coordinator may be responsible for managing one or more small projects.
Duties and Responsibilities:
• Executes standards, processes, and methodologies in a consistent manner for project planning and execution activities including the following fundamentals: initiating, planning, estimating, resourcing, scheduling, and budgeting.
• Assist Project Manager in the execution of project governance activities.
• Manages execution of project:
• Acts as primary customer contact for the project. Clearly articulates design, installation, and operational concepts and solutions to customers and technicians,
• Conducts recurring customer reviews addressing scope, schedules, issues, actions, risks and customer expectations.
• Prepares for and present at appropriate project steering committee meetings.
• Works with Procurement to ensure material is delivered on time.
• Manages installation.
• Transitions to Day 2 support team after project completion.
• Manages project control fundamentals: monitoring and anticipating potential problems; identifying project conflicts; taking corrective action; resolving issues; managing scope, schedule, cost, profit and budget; project reporting; and quality review and assurance.
• Issues and communicates program status to leadership, steering committee, and other stakeholders as appropriate.
• Manages revenue forecasting and tracking for assigned projects.
Required Qualifications:
• 2 years’ experience managing/coordinating telecommunications infrastructure projects
• Fluent in MS Office (Word, Excel, PowerPoint, Outlook) , SharePoint, MS Project, PPM tools, ERP, Salesforce.com, workforce management and cloud based technology systems.
• M-F availability with afterhours possible depending on project
• Knowledge of project management and technical documentation tools.
• Knowledge of standardized project management methodologies and processes.
• Excellent organizational skills with a commitment to meeting deadlines and expectations while ensuring overall quality of delivery.
• Strong analytical skills including requirements documentation, troubleshooting, and creative problem solving.
• Excellent communication skills, both written and verbal.
• Ability to foster strong working relationships between project teams, stakeholders, management and vendors.
Preferred Qualifications:
• CCTV experience
• PBX experience
• WIFI experience
• Telephony experience
• Certified Associate in Project Management (CAPM)
• PRINCE2® 2017 Foundation Certification
• Agile Certification
• Strong background in business
• Strong computer skills Show more details...
Granite is one of the premier communications services provider to businesses across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.65 billion in revenue with more than 2,200 employees and is headquartered... in Quincy, MA just off I-93 and directly next to the North Quincy T Station on the Red Line. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the “Healthiest Companies” in Massachusetts. Our Quincy office has an onsite dining facility and a fully equipped state of the art gym that offers daily Cross Fit, Mixed Martial Arts, and Yoga classes available to employees at zero cost.
Granite’s philanthropy is unparalleled with over $200 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer’s Association to name a few.
We have been rated a “Fastest Growing Companies” by Inc. Magazine past ten consecutive years in a row (2007-2016).
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
The Project Coordinator is responsible for coordinating tasks, providing general project support, and collaborating with one or more project teams. The Project Coordinator may be responsible for managing one or more small projects.
Duties and Responsibilities:
• Executes standards, processes, and methodologies in a consistent manner for project planning and execution activities including the following fundamentals: initiating, planning, estimating, resourcing, scheduling, and budgeting.
• Assist Project Manager in the execution of project governance activities.
• Manages execution of project:
• Acts as primary customer contact for the project. Clearly articulates design, installation, and operational concepts and solutions to customers and technicians,
• Conducts recurring customer reviews addressing scope, schedules, issues, actions, risks and customer expectations.
• Prepares for and present at appropriate project steering committee meetings.
• Works with Procurement to ensure material is delivered on time.
• Manages installation.
• Transitions to Day 2 support team after project completion.
• Manages project control fundamentals: monitoring and anticipating potential problems; identifying project conflicts; taking corrective action; resolving issues; managing scope, schedule, cost, profit and budget; project reporting; and quality review and assurance.
• Issues and communicates program status to leadership, steering committee, and other stakeholders as appropriate.
• Manages revenue forecasting and tracking for assigned projects.
Required Qualifications:
• 2 years’ experience managing/coordinating telecommunications infrastructure projects
• Fluent in MS Office (Word, Excel, PowerPoint, Outlook) , SharePoint, MS Project, PPM tools, ERP, Salesforce.com, workforce management and cloud based technology systems.
• M-F availability with afterhours possible depending on project
• Knowledge of project management and technical documentation tools.
• Knowledge of standardized project management methodologies and processes.
• Excellent organizational skills with a commitment to meeting deadlines and expectations while ensuring overall quality of delivery.
• Strong analytical skills including requirements documentation, troubleshooting, and creative problem solving.
• Excellent communication skills, both written and verbal.
• Ability to foster strong working relationships between project teams, stakeholders, management and vendors.
Preferred Qualifications:
• CCTV experience
• PBX experience
• WIFI experience
• Telephony experience
• Certified Associate in Project Management (CAPM)
• PRINCE2® 2017 Foundation Certification
• Agile Certification
• Strong background in business
• Strong computer skills Show more details...
via BeBee
posted_at: 6 days agoschedule_type: Full-time
Sales Director
Location: New England Area (New England is a northeastern region of the United States comprising the states of Maine, Vermont, New Hampshire, Massachusetts, Connecticut and Rhode Island...
Experience: 10-12 years Day 1 Onsite to any of the above location (Hybrid is Fine)
Salary: $120K 140K (Plus performance bonus up to 80K) based on experience
Job Description:
Candidate will be primarily responsible to acquire new customers and
Sales Director
Location: New England Area (New England is a northeastern region of the United States comprising the states of Maine, Vermont, New Hampshire, Massachusetts, Connecticut and Rhode Island...
Experience: 10-12 years Day 1 Onsite to any of the above location (Hybrid is Fine)
Salary: $120K 140K (Plus performance bonus up to 80K) based on experience
Job Description:
Candidate will be primarily responsible to acquire new customers and expand the business in the region for Client. The role also leverages market development and various BFSI business Units sales teams in creating demand and capturing qualified opportunities. The candidate will leverage client's BFSI Products and Platforms offerings for targeted customers.
Responsibilities:
Business Development : develops and maintains contact with top decision makers at key clients, organizes global practice leaders to develop pursuit teams and deliver client deals; this role will encompass participating and leading aspects of the business development process for targeted customers.
Management of Analyst Relationships : develops and maintains deep relationships with the key industry analysts from firms such as Gartner, Forrester etc., with a view to vastly enhance client's visibility, mindshare as well as ratings in evaluations.
Management of Partner Relationships : develops and maintains deep, mutually beneficial relationships with key partners (Technology, 3rd party packages) as well as complementary solutions/services partners both at the field level and at the management level.
Management of Financial Targets : Achieve monthly, quarterly and annual targets. Achieve lead generation, prospecting and other business development goals designed to build an optimal sales pipeline.
Collaboration : Work with various internal teams namely presales, marketing, Sales from other business units with sole purpose of winning new businesses for client
Communication : Demonstrate strong personal communication and presentation skills to establish interest, credibility and trust. Preparing and submitting weekly sales reports to management.
Negotiation and Deal Closure : responsible for leading the negotiation, coordinating with all the stakeholders including legal and closure of the deal with signed contract. Transitioning of the contract to delivery team and providing necessary support for mutually agreed period
Compliance : Adhere to all client business development, human resource, and corporate ethical policies, standards and guidelines
Qualifications:
• Ability to strike conversation with Industry leaders, CxO level execs on growth and transformation
• Experience working with Insurance product firms or carriers in Life, Annuity, Retirements, Pension, Health Insurance
• Participated in growth agenda of organizations worked in past
• Strong hunter profile with a proven track record of success in selling BPaaS, SaaS, Product Solutions in Insurance Industry to Insurance Carriers, TPA and Financial Organizations.
• Demonstration of a consistent over-achievement of customer acquisition targets.
• At least 12-15 years of experience in selling within North America, preferably working in a leading products firm and/or carriers with prior experience of working with global teams.
• Strong local contact base and access to alumni, local associations, industry associations within the region.
• Demonstrated ability to manage often complex negotiations
• Awareness of BPaaS, SaaS and Solution providers in the Insurance Industry
• Awareness of Technology trends in the Insurance Industry
• Customer service skills to listen to customers and professionally answer questions or address concerns
• Strong public speaking skills to present product or services to customers
• Communication skills to confidently make cold calls or negotiate with sales terms
• Willingness to be on the road: The candidate is expected to travel regularly to regional prospect and customer locations to support lead generation, sales presentations, negotiations, engagement implementation, and ongoing relationship building Show more details...
Location: New England Area (New England is a northeastern region of the United States comprising the states of Maine, Vermont, New Hampshire, Massachusetts, Connecticut and Rhode Island...
Experience: 10-12 years Day 1 Onsite to any of the above location (Hybrid is Fine)
Salary: $120K 140K (Plus performance bonus up to 80K) based on experience
Job Description:
Candidate will be primarily responsible to acquire new customers and expand the business in the region for Client. The role also leverages market development and various BFSI business Units sales teams in creating demand and capturing qualified opportunities. The candidate will leverage client's BFSI Products and Platforms offerings for targeted customers.
Responsibilities:
Business Development : develops and maintains contact with top decision makers at key clients, organizes global practice leaders to develop pursuit teams and deliver client deals; this role will encompass participating and leading aspects of the business development process for targeted customers.
Management of Analyst Relationships : develops and maintains deep relationships with the key industry analysts from firms such as Gartner, Forrester etc., with a view to vastly enhance client's visibility, mindshare as well as ratings in evaluations.
Management of Partner Relationships : develops and maintains deep, mutually beneficial relationships with key partners (Technology, 3rd party packages) as well as complementary solutions/services partners both at the field level and at the management level.
Management of Financial Targets : Achieve monthly, quarterly and annual targets. Achieve lead generation, prospecting and other business development goals designed to build an optimal sales pipeline.
Collaboration : Work with various internal teams namely presales, marketing, Sales from other business units with sole purpose of winning new businesses for client
Communication : Demonstrate strong personal communication and presentation skills to establish interest, credibility and trust. Preparing and submitting weekly sales reports to management.
Negotiation and Deal Closure : responsible for leading the negotiation, coordinating with all the stakeholders including legal and closure of the deal with signed contract. Transitioning of the contract to delivery team and providing necessary support for mutually agreed period
Compliance : Adhere to all client business development, human resource, and corporate ethical policies, standards and guidelines
Qualifications:
• Ability to strike conversation with Industry leaders, CxO level execs on growth and transformation
• Experience working with Insurance product firms or carriers in Life, Annuity, Retirements, Pension, Health Insurance
• Participated in growth agenda of organizations worked in past
• Strong hunter profile with a proven track record of success in selling BPaaS, SaaS, Product Solutions in Insurance Industry to Insurance Carriers, TPA and Financial Organizations.
• Demonstration of a consistent over-achievement of customer acquisition targets.
• At least 12-15 years of experience in selling within North America, preferably working in a leading products firm and/or carriers with prior experience of working with global teams.
• Strong local contact base and access to alumni, local associations, industry associations within the region.
• Demonstrated ability to manage often complex negotiations
• Awareness of BPaaS, SaaS and Solution providers in the Insurance Industry
• Awareness of Technology trends in the Insurance Industry
• Customer service skills to listen to customers and professionally answer questions or address concerns
• Strong public speaking skills to present product or services to customers
• Communication skills to confidently make cold calls or negotiate with sales terms
• Willingness to be on the road: The candidate is expected to travel regularly to regional prospect and customer locations to support lead generation, sales presentations, negotiations, engagement implementation, and ongoing relationship building Show more details...
via Tarta.ai
posted_at: 15 days agoschedule_type: Full-time
Granite Background & History
Granite is one of the premier communications services provider to businesses across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.8 Billion in revenue with more than 2,300 employees and is headquartered... in Quincy, MA just off I-93 and directly next to the
Granite Background & History
Granite is one of the premier communications services provider to businesses across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.8 Billion in revenue with more than 2,300 employees and is headquartered... in Quincy, MA just off I-93 and directly next to the North Quincy T Station on the Red Line. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the “Healthiest Companies” in Massachusetts for the past 14 consecutive years.
Our Quincy office has an onsite dining facility and a fully equipped state of the art gym that offers daily Cross Fit, Mixed Martial Arts, and Yoga classes available to employees at zero cost.
Granite’s philanthropy is unparalleled with over $200 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer’s Association to name a few.
We have been consistently rated a “Fastest Growing Company” by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022
Granite was recently named One of Forbes Best Employers for Diversity
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We are seeking detail oriented, highly motivated professionals that have 1-2 years’ experience in a processing and/or data intensive position and are able to deal professionally with customers.
This individual will be answering customer calls, utilizing our proprietary databases to review, make changes, and submit orders timely and accurately for our customers.
Duties and Responsibilities:
• Answer inbound calls from customers and techs
• Troubleshoot using internal systems and external systems
• Work closely with all internal departments to ensure correct service and billing for our many customers
• Willingness to obtain EIS security clearance shortly after starting
Required Qualifications:
• Proficient with Microsoft Office products, Word, Excel, Outlook
• Ability to work independently and make judgment calls to resolve customer issues
• Excellent multitasking ability
• Strong organizational skills
• Excellent oral and written communication skills
• Sound analytical ability, problem solving skills and technical knowledge
• Strong analytical and problem solving skills
• Highly motivated, energetic, self-starter
• Availability to work overtime as required
• Great work ethic
• College degree
Preferred Qualifications:
• 1-2 years of Telecommunications industry experience Show more details...
Granite is one of the premier communications services provider to businesses across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.8 Billion in revenue with more than 2,300 employees and is headquartered... in Quincy, MA just off I-93 and directly next to the North Quincy T Station on the Red Line. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the “Healthiest Companies” in Massachusetts for the past 14 consecutive years.
Our Quincy office has an onsite dining facility and a fully equipped state of the art gym that offers daily Cross Fit, Mixed Martial Arts, and Yoga classes available to employees at zero cost.
Granite’s philanthropy is unparalleled with over $200 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer’s Association to name a few.
We have been consistently rated a “Fastest Growing Company” by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022
Granite was recently named One of Forbes Best Employers for Diversity
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We are seeking detail oriented, highly motivated professionals that have 1-2 years’ experience in a processing and/or data intensive position and are able to deal professionally with customers.
This individual will be answering customer calls, utilizing our proprietary databases to review, make changes, and submit orders timely and accurately for our customers.
Duties and Responsibilities:
• Answer inbound calls from customers and techs
• Troubleshoot using internal systems and external systems
• Work closely with all internal departments to ensure correct service and billing for our many customers
• Willingness to obtain EIS security clearance shortly after starting
Required Qualifications:
• Proficient with Microsoft Office products, Word, Excel, Outlook
• Ability to work independently and make judgment calls to resolve customer issues
• Excellent multitasking ability
• Strong organizational skills
• Excellent oral and written communication skills
• Sound analytical ability, problem solving skills and technical knowledge
• Strong analytical and problem solving skills
• Highly motivated, energetic, self-starter
• Availability to work overtime as required
• Great work ethic
• College degree
Preferred Qualifications:
• 1-2 years of Telecommunications industry experience Show more details...
via BeBee
posted_at: 6 days agoschedule_type: Full-time
Job Title: STIBO Engineer
Location : Chicago, IL...
Experience: 6-10 Years
Job Description:
Excellent knowledge of MDM data domains like customer, supplier, product, clinical, reference data, data quality management, data governance and stewardship, workflow management, cloud integrations, PIM, API integrations, MDM tool upgrades etc.
Experience defining MDM business case, implementation roadmap, estimations, and project planning.
Excellent
Job Title: STIBO Engineer
Location : Chicago, IL...
Experience: 6-10 Years
Job Description:
Excellent knowledge of MDM data domains like customer, supplier, product, clinical, reference data, data quality management, data governance and stewardship, workflow management, cloud integrations, PIM, API integrations, MDM tool upgrades etc.
Experience defining MDM business case, implementation roadmap, estimations, and project planning.
Excellent communications, networking, team management, presentation skills, client stakeholder management, internal stakeholder management, product vendor management skills.
Extensive project experience using Agile methodology and/or SDLC processes Show more details...
Location : Chicago, IL...
Experience: 6-10 Years
Job Description:
Excellent knowledge of MDM data domains like customer, supplier, product, clinical, reference data, data quality management, data governance and stewardship, workflow management, cloud integrations, PIM, API integrations, MDM tool upgrades etc.
Experience defining MDM business case, implementation roadmap, estimations, and project planning.
Excellent communications, networking, team management, presentation skills, client stakeholder management, internal stakeholder management, product vendor management skills.
Extensive project experience using Agile methodology and/or SDLC processes Show more details...
via ZipRecruiter
schedule_type: Full-time
Granite Background & History
Granite is one of the premier communications services provider to businesses across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.65 billion in revenue with more than 2,200 employees and is headquartered... in Quincy, MA just off I-93 and directly next to
Granite Background & History
Granite is one of the premier communications services provider to businesses across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.65 billion in revenue with more than 2,200 employees and is headquartered... in Quincy, MA just off I-93 and directly next to the North Quincy T Station on the Red Line. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts. Our Quincy office has an onsite dining facility and a fully equipped state of the art gym that offers daily Cross Fit, Mixed Martial Arts, and Yoga classes available to employees at zero cost.
Granite's philanthropy is unparalleled with over $200 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been rated a "Fastest Growing Companies" by Inc. Magazine past ten consecutive years in a row (2007-2016).
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
The Project Coordinator is responsible for coordinating tasks, providing general project support, and collaborating with one or more project teams. The Project Coordinator may be responsible for managing one or more small projects.
Duties and Responsibilities:
• Executes standards, processes, and methodologies in a consistent manner for project planning and execution activities including the following fundamentals: initiating, planning, estimating, resourcing, scheduling, and budgeting.
• Assist Project Manager in the execution of project governance activities.
• Manages execution of project:
• Acts as primary customer contact for the project. Clearly articulates design, installation, and operational concepts and solutions to customers and technicians,
• Conducts recurring customer reviews addressing scope, schedules, issues, actions, risks and customer expectations.
• Prepares for and present at appropriate project steering committee meetings.
• Works with Procurement to ensure material is delivered on time.
• Manages installation.
• Transitions to Day 2 support team after project completion.
• Manages project control fundamentals: monitoring and anticipating potential problems; identifying project conflicts; taking corrective action; resolving issues; managing scope, schedule, cost, profit and budget; project reporting; and quality review and assurance.
• Issues and communicates program status to leadership, steering committee, and other stakeholders as appropriate.
• Manages revenue forecasting and tracking for assigned projects.
Required Qualifications:
• 2 years' experience managing/coordinating telecommunications infrastructure projects
• Fluent in MS Office (Word, Excel, PowerPoint, Outlook) , SharePoint, MS Project, PPM tools, ERP, Salesforce.com, workforce management and cloud based technology systems.
• M-F availability with afterhours possible depending on project
• Knowledge of project management and technical documentation tools.
• Knowledge of standardized project management methodologies and processes.
• Excellent organizational skills with a commitment to meeting deadlines and expectations while ensuring overall quality of delivery.
• Strong analytical skills including requirements documentation, troubleshooting, and creative problem solving.
• Excellent communication skills, both written and verbal.
• Ability to foster strong working relationships between project teams, stakeholders, management and vendors.
Preferred Qualifications:
• CCTV experience
• PBX experience
• WIFI experience
• Telephony experience
• Certified Associate in Project Management (CAPM)
• PRINCE2® 2017 Foundation Certification
• Agile Certification
• Strong background in business
• Strong computer skills Show more details...
Granite is one of the premier communications services provider to businesses across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.65 billion in revenue with more than 2,200 employees and is headquartered... in Quincy, MA just off I-93 and directly next to the North Quincy T Station on the Red Line. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts. Our Quincy office has an onsite dining facility and a fully equipped state of the art gym that offers daily Cross Fit, Mixed Martial Arts, and Yoga classes available to employees at zero cost.
Granite's philanthropy is unparalleled with over $200 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been rated a "Fastest Growing Companies" by Inc. Magazine past ten consecutive years in a row (2007-2016).
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
The Project Coordinator is responsible for coordinating tasks, providing general project support, and collaborating with one or more project teams. The Project Coordinator may be responsible for managing one or more small projects.
Duties and Responsibilities:
• Executes standards, processes, and methodologies in a consistent manner for project planning and execution activities including the following fundamentals: initiating, planning, estimating, resourcing, scheduling, and budgeting.
• Assist Project Manager in the execution of project governance activities.
• Manages execution of project:
• Acts as primary customer contact for the project. Clearly articulates design, installation, and operational concepts and solutions to customers and technicians,
• Conducts recurring customer reviews addressing scope, schedules, issues, actions, risks and customer expectations.
• Prepares for and present at appropriate project steering committee meetings.
• Works with Procurement to ensure material is delivered on time.
• Manages installation.
• Transitions to Day 2 support team after project completion.
• Manages project control fundamentals: monitoring and anticipating potential problems; identifying project conflicts; taking corrective action; resolving issues; managing scope, schedule, cost, profit and budget; project reporting; and quality review and assurance.
• Issues and communicates program status to leadership, steering committee, and other stakeholders as appropriate.
• Manages revenue forecasting and tracking for assigned projects.
Required Qualifications:
• 2 years' experience managing/coordinating telecommunications infrastructure projects
• Fluent in MS Office (Word, Excel, PowerPoint, Outlook) , SharePoint, MS Project, PPM tools, ERP, Salesforce.com, workforce management and cloud based technology systems.
• M-F availability with afterhours possible depending on project
• Knowledge of project management and technical documentation tools.
• Knowledge of standardized project management methodologies and processes.
• Excellent organizational skills with a commitment to meeting deadlines and expectations while ensuring overall quality of delivery.
• Strong analytical skills including requirements documentation, troubleshooting, and creative problem solving.
• Excellent communication skills, both written and verbal.
• Ability to foster strong working relationships between project teams, stakeholders, management and vendors.
Preferred Qualifications:
• CCTV experience
• PBX experience
• WIFI experience
• Telephony experience
• Certified Associate in Project Management (CAPM)
• PRINCE2® 2017 Foundation Certification
• Agile Certification
• Strong background in business
• Strong computer skills Show more details...
via Hiexpat Korea
schedule_type: Full-time
Apply Now for February 2016 Positions with EPIK, SMOE and GEPIK
What is EPIK...
EPIK stands for English Program in Korea, a program sponsored by the Korean Ministry of Education. The EPIK Program was established in 1995 with the mandate to improve the English speaking abilities of students and teachers in Korea and to develop cultural exchanges. Through the EPIK Program over 1000 teachers are placed in ESL teaching jobs every year. Reach To Teach
Apply Now for February 2016 Positions with EPIK, SMOE and GEPIK
What is EPIK...
EPIK stands for English Program in Korea, a program sponsored by the Korean Ministry of Education. The EPIK Program was established in 1995 with the mandate to improve the English speaking abilities of students and teachers in Korea and to develop cultural exchanges. Through the EPIK Program over 1000 teachers are placed in ESL teaching jobs every year. Reach To Teach works with the Korean Ministry of Education to place English Language Instructors (ELIs) in Korean public schools throughout the country.
What is SMOE?
Public school positions with the SMOE (Seoul Metropolitan Office of Education) are some of the most sought after in Korea. Seoul, the capital of South Korea, is a dynamic, modern city with activities of interest for anyone! If you want to experience a large Asian city at it’s busy, energetic best, Seoul is for you. SMOE stands for Seoul Metropolitan Office of Education.
The program was established in 2005 to provide English education to public school students in the Seoul metropolitan area with the eventual aim to place a native English speaker in every school. There are currently hundreds of ESL teachers in Korea teaching for the SMOE Program.
What is GEPIK?
GEPIK stands for Gyeonggi English Program in Korea. It was established in 2003, to provide English education to all public schools in the Gyeonggi province. GEPIK has the highest demand for English education in all of Korea. This program offers teachers a unique experience by allowing them to share their culture and knowledge with students while gaining experience teaching ESL in Public Schools across Korea.
All teachers will be entitled to the following benefits:
Free housing provided by the Program (utilities not included)
Entrance Allowance of 1.3 mil won to purchase a one-way ticket
Exit Allowance of 1.3 mil won or a renewal Bonus of 2.0 mil won for resigning
10 days of ESL training in Seoul
Paid vacation for 18 working days plus 13-15 National Holidays
Medical insurance and pension, 50% of which is covered by the Program
Higher salaries for teachers who choose to work in more rural locations
40 hour work week with roughly 22 teaching hours a week
Monday through Friday work schedule, Weekends Free!
Requirements:
Passport holder of Australia, Canada, Ireland, New Zealand, South Africa, UK or USA
Minimum education of Bachelor’s degree
Under 55 years of age
No criminal record
Be mentally and physically healthy
Applicants must also have at least ONE of the following qualifications:
BA Degree in Education
Teaching license in your home country
TEFL/TESOL/CELTA certificate 100 hours or more (The Program will now give preference to applicants who have a 20 hour in-class teaching component)
1 year of full time teaching experience with the TaLK program
• If you have a BA in any other discipline you will need to get a 100+ hour TEFL certificate (The Program will now give preference to applicants who have a 20-hour in class teaching component Show more details...
What is EPIK...
EPIK stands for English Program in Korea, a program sponsored by the Korean Ministry of Education. The EPIK Program was established in 1995 with the mandate to improve the English speaking abilities of students and teachers in Korea and to develop cultural exchanges. Through the EPIK Program over 1000 teachers are placed in ESL teaching jobs every year. Reach To Teach works with the Korean Ministry of Education to place English Language Instructors (ELIs) in Korean public schools throughout the country.
What is SMOE?
Public school positions with the SMOE (Seoul Metropolitan Office of Education) are some of the most sought after in Korea. Seoul, the capital of South Korea, is a dynamic, modern city with activities of interest for anyone! If you want to experience a large Asian city at it’s busy, energetic best, Seoul is for you. SMOE stands for Seoul Metropolitan Office of Education.
The program was established in 2005 to provide English education to public school students in the Seoul metropolitan area with the eventual aim to place a native English speaker in every school. There are currently hundreds of ESL teachers in Korea teaching for the SMOE Program.
What is GEPIK?
GEPIK stands for Gyeonggi English Program in Korea. It was established in 2003, to provide English education to all public schools in the Gyeonggi province. GEPIK has the highest demand for English education in all of Korea. This program offers teachers a unique experience by allowing them to share their culture and knowledge with students while gaining experience teaching ESL in Public Schools across Korea.
All teachers will be entitled to the following benefits:
Free housing provided by the Program (utilities not included)
Entrance Allowance of 1.3 mil won to purchase a one-way ticket
Exit Allowance of 1.3 mil won or a renewal Bonus of 2.0 mil won for resigning
10 days of ESL training in Seoul
Paid vacation for 18 working days plus 13-15 National Holidays
Medical insurance and pension, 50% of which is covered by the Program
Higher salaries for teachers who choose to work in more rural locations
40 hour work week with roughly 22 teaching hours a week
Monday through Friday work schedule, Weekends Free!
Requirements:
Passport holder of Australia, Canada, Ireland, New Zealand, South Africa, UK or USA
Minimum education of Bachelor’s degree
Under 55 years of age
No criminal record
Be mentally and physically healthy
Applicants must also have at least ONE of the following qualifications:
BA Degree in Education
Teaching license in your home country
TEFL/TESOL/CELTA certificate 100 hours or more (The Program will now give preference to applicants who have a 20 hour in-class teaching component)
1 year of full time teaching experience with the TaLK program
• If you have a BA in any other discipline you will need to get a 100+ hour TEFL certificate (The Program will now give preference to applicants who have a 20-hour in class teaching component Show more details...
via Hiexpat Korea
schedule_type: Full-time
Job Description
Discover Korea and teach English in Korean public schools through the English Program In Korea (EPIK...
EPIK is affiliated with the Korean Ministry of Education and has the objective of improving the English speaking abilities of Korean students. In order to achieve this objective, EPIK employs native English speaking teachers and places them in Korean public schools throughout the country. Because EPIK is a highly recognized public
Job Description
Discover Korea and teach English in Korean public schools through the English Program In Korea (EPIK...
EPIK is affiliated with the Korean Ministry of Education and has the objective of improving the English speaking abilities of Korean students. In order to achieve this objective, EPIK employs native English speaking teachers and places them in Korean public schools throughout the country. Because EPIK is a highly recognized public school teaching program, it is an excellent opportunity that provides a great chance for teachers to begin and/or develop their careers. EPIK is known for its fair recruiting procedures, so do not hesitate to apply.
Details
• School Type: Korean public schools (elementary ~ high school)
• Location: Spanning across all of South Korea
• Starting Date: Spring/Fall
• Teaching age group: Elementary ~ high school students
• Salary: 2.0~2.7 million Korean Won per month
• Contract Length: One year (renewable)
• Vacation: about 18 days & national holiday
• Working Hours: Monday to Friday 9:00AM ~ 5:00PM
• Teaching Hours: Approximately 22 hours per week
Duties
EPIK teachers are required to assist Korean English teachers with their classes and practice duties specified by Metropolitan Office of Education (MOE)/Provincial Office of Education (POE). Preparing classes and developing teaching materials are essential parts of the job.
Benefits
• Furnished single housing
• Severance payment (approx. one month’s salary)
• National pension
• National health insurance
• 300,000 KRW Settlement allowance
• 2,000,000 KRW Renewal allowance upon contract renewal
• 1,300,000 KRW Entrance allowance
• 1,300,000 KRW Exit allowance
• EPIK orientation (7~10 days)
• Income Tax Exemption (US,AU,NZ,UK, SA citizens only)
• Benefits are subject to changes depending on the program.
Qualifications
• Be a citizen of a country where English is the primary language (must be from USA, Canada, UK, New
Zealand, Ireland, Australia or South Africa)
• Hold a minimum of a Bachelor’s degree from an accredited university
• Possess no criminal history
Please submit your resume to apply@seoulesl.com Show more details...
Discover Korea and teach English in Korean public schools through the English Program In Korea (EPIK...
EPIK is affiliated with the Korean Ministry of Education and has the objective of improving the English speaking abilities of Korean students. In order to achieve this objective, EPIK employs native English speaking teachers and places them in Korean public schools throughout the country. Because EPIK is a highly recognized public school teaching program, it is an excellent opportunity that provides a great chance for teachers to begin and/or develop their careers. EPIK is known for its fair recruiting procedures, so do not hesitate to apply.
Details
• School Type: Korean public schools (elementary ~ high school)
• Location: Spanning across all of South Korea
• Starting Date: Spring/Fall
• Teaching age group: Elementary ~ high school students
• Salary: 2.0~2.7 million Korean Won per month
• Contract Length: One year (renewable)
• Vacation: about 18 days & national holiday
• Working Hours: Monday to Friday 9:00AM ~ 5:00PM
• Teaching Hours: Approximately 22 hours per week
Duties
EPIK teachers are required to assist Korean English teachers with their classes and practice duties specified by Metropolitan Office of Education (MOE)/Provincial Office of Education (POE). Preparing classes and developing teaching materials are essential parts of the job.
Benefits
• Furnished single housing
• Severance payment (approx. one month’s salary)
• National pension
• National health insurance
• 300,000 KRW Settlement allowance
• 2,000,000 KRW Renewal allowance upon contract renewal
• 1,300,000 KRW Entrance allowance
• 1,300,000 KRW Exit allowance
• EPIK orientation (7~10 days)
• Income Tax Exemption (US,AU,NZ,UK, SA citizens only)
• Benefits are subject to changes depending on the program.
Qualifications
• Be a citizen of a country where English is the primary language (must be from USA, Canada, UK, New
Zealand, Ireland, Australia or South Africa)
• Hold a minimum of a Bachelor’s degree from an accredited university
• Possess no criminal history
Please submit your resume to apply@seoulesl.com Show more details...
via Glassdoor
posted_at: 14 days agoschedule_type: Full-time
Granite Background & History
Granite is one of the premier communications services providers to businesses across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.8 Billion in revenue with more than 2,300 employees and is headquartered... in Quincy, MA just off I-93 and directly next to
Granite Background & History
Granite is one of the premier communications services providers to businesses across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.8 Billion in revenue with more than 2,300 employees and is headquartered... in Quincy, MA just off I-93 and directly next to the North Quincy T Station on the Red Line. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
ü Granite has been recognized by the Boston Business Journal as one of the “Healthiest Companies” in Massachusetts for the past 14 consecutive years
ü Our Quincy office has an onsite dining facility and a fully equipped state of the art gym that offers daily Cross Fit, Mixed Martial Arts, and Yoga classes available to employees at zero cost.
ü Granite’s philanthropy is unparalleled with over $200 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer’s Association to name a few.
ü We have been consistently rated a “Fastest Growing Company” by Inc. Magazine.
ü Granite was named to Forbes List of America's Best Employers 2022
ü Granite was recently named One of Forbes Best Employers for Diversity
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
The Technical Coordinator provides exceptional support service and is a hybrid role with external customer and internal technician front line support, encompassing network infrastructure (route/switch, MDF/IDF buildout, cabling, etc) and telephony systems (POTS, PBX, VOIP).
The position’s focus is on flexibility, availability, adaptability, with a superior level of focus on service and awareness of SLAs with the expectation to exceed expectations in all areas of responsibility.
5-10 years plus of industry experience with the complete understanding of structured cabling systems consisting of cat 5e, cat 6, and fiber optic cable. Projects will also include Wireless, CCTV, Audio, AV, and In Building Cellular. Ability to manage multiple (15 or more) projects simultaneously within the estimated budget
Duties and Responsibilities:
· Provide first level support for more complex projects.
· Assemble project deliverables
· Attend project kickoff, technical review calls, and close out calls with customers
· Manage multiple project management, ticketing, and CRM tools to ensure proper workflow of support documentation.
· Provide first level help desk support for both external and internal customers, encompassing: Telephony, PBX, POTS, Routers, Switches, Wireless Devices, Networking Devices, Servers, Cabling, Network Infrastructure Buildouts; with a focus on first call resolution.
· Interact with team members, management, various internal departments, business partners, and third-party organizations to maintain workflows, escalate, and ultimately resolve project issues.
· Provide first level support via phone and conference calls involving different projects.
· Escalate irresolvable issues
· Monitor project schedules to ensure timely technician arrival and departure and update system notes accordingly.
· Utilize service delivery management and related technology systems and tools for efficient execution of service desk activities.
· Utilize escalation and exception paths, processes and systems to report current performance and make recommendations for improvement of performance.
· Analyze project data to identify and implement lessons learned, efficiencies and enhanced service.
· Continuously expand, research and leverage knowledge of technology, market and industry trends and benchmarking to identify, recommend and implement best practices, methodologies and relevant analytics.
· Continuously develop and enhance knowledge, skills and abilities through various learning channels to expand technical and non-technical capabilities. Ensure further expansion of skill-set in the products & services supported.
· Meet all financial performance objectives for area of responsibility and take corrective action as needed.
· Implement and make recommendations to improve methodologies, core competencies and processes for the service desk to ensure stable and quality product & service delivery consistent with company objectives and client expectations.
· Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery operations and the client experience.
· Foster and contribute toward collaborative working relationships across all levels and departments of the organization to execute service desk functions and company priorities.
· Achieve performance targets established by leadership for applicable Key Performance Indicators.
· Perform other duties as assigned by management.
· This position has no direct reports.
Required Qualifications:
§ 3+ years of relevant experience, technology services or managed service provider experience preferred
§ High School diploma required; Associates Degree in Information Technology or related, preferred.
§ Excellent problem solving skills with demonstrated success in root cause analysis.
§ Ability to prioritize tasks based on urgency and scope.
§ Ability to listen to and understand client requirements and individual preferences with successful track record of ability to develop creative and innovative solutions.
§ Ability to work effectively across all functional groups to optimize product & service offerings, fostering a seamless internal and external client experience and track record of timely and accurate issue resolution.
§ Ability to mentor and help in development of Response Center Analyst 1 team members.
§ Demonstrated ability to continuously expand and leverage knowledge of technology, market and industry trends with success in identifying, recommending and implementing best practices and methodologies.
§ Strong organizational and time management skills to set priorities and handle multiple tasks efficiently to meet client needs.
§ Service awareness of all organization’s key product and service offerings for which support is being provided.
§ Comprehensive knowledge of technologies found commonly in an IT workplace: Microsoft OS both Client and Server, Microsoft Office, Web based Application/Interfaces and service delivery management tools such as ServiceNow, along with other applications.
§ Advanced understanding of Network Infrastructure installations is required (cabling, rack and stack, retail systems)
§ Advanced understanding of TCP/IP/LAN/WAN Protocols preferred; entry level understanding required.
§ A+, N+, BICSI, and CNET Certifications are a plus
§ Unified Communications experience is a plus.
§ M – F Availability with flexible schedule
Preferred Qualifications:
· RCDD
· OSHA 10 course
· PMP certification
· CCTV experience
· PBX experience
· WIFI experience
· AV experience
· DAS experience Show more details...
Granite is one of the premier communications services providers to businesses across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.8 Billion in revenue with more than 2,300 employees and is headquartered... in Quincy, MA just off I-93 and directly next to the North Quincy T Station on the Red Line. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
ü Granite has been recognized by the Boston Business Journal as one of the “Healthiest Companies” in Massachusetts for the past 14 consecutive years
ü Our Quincy office has an onsite dining facility and a fully equipped state of the art gym that offers daily Cross Fit, Mixed Martial Arts, and Yoga classes available to employees at zero cost.
ü Granite’s philanthropy is unparalleled with over $200 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer’s Association to name a few.
ü We have been consistently rated a “Fastest Growing Company” by Inc. Magazine.
ü Granite was named to Forbes List of America's Best Employers 2022
ü Granite was recently named One of Forbes Best Employers for Diversity
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
The Technical Coordinator provides exceptional support service and is a hybrid role with external customer and internal technician front line support, encompassing network infrastructure (route/switch, MDF/IDF buildout, cabling, etc) and telephony systems (POTS, PBX, VOIP).
The position’s focus is on flexibility, availability, adaptability, with a superior level of focus on service and awareness of SLAs with the expectation to exceed expectations in all areas of responsibility.
5-10 years plus of industry experience with the complete understanding of structured cabling systems consisting of cat 5e, cat 6, and fiber optic cable. Projects will also include Wireless, CCTV, Audio, AV, and In Building Cellular. Ability to manage multiple (15 or more) projects simultaneously within the estimated budget
Duties and Responsibilities:
· Provide first level support for more complex projects.
· Assemble project deliverables
· Attend project kickoff, technical review calls, and close out calls with customers
· Manage multiple project management, ticketing, and CRM tools to ensure proper workflow of support documentation.
· Provide first level help desk support for both external and internal customers, encompassing: Telephony, PBX, POTS, Routers, Switches, Wireless Devices, Networking Devices, Servers, Cabling, Network Infrastructure Buildouts; with a focus on first call resolution.
· Interact with team members, management, various internal departments, business partners, and third-party organizations to maintain workflows, escalate, and ultimately resolve project issues.
· Provide first level support via phone and conference calls involving different projects.
· Escalate irresolvable issues
· Monitor project schedules to ensure timely technician arrival and departure and update system notes accordingly.
· Utilize service delivery management and related technology systems and tools for efficient execution of service desk activities.
· Utilize escalation and exception paths, processes and systems to report current performance and make recommendations for improvement of performance.
· Analyze project data to identify and implement lessons learned, efficiencies and enhanced service.
· Continuously expand, research and leverage knowledge of technology, market and industry trends and benchmarking to identify, recommend and implement best practices, methodologies and relevant analytics.
· Continuously develop and enhance knowledge, skills and abilities through various learning channels to expand technical and non-technical capabilities. Ensure further expansion of skill-set in the products & services supported.
· Meet all financial performance objectives for area of responsibility and take corrective action as needed.
· Implement and make recommendations to improve methodologies, core competencies and processes for the service desk to ensure stable and quality product & service delivery consistent with company objectives and client expectations.
· Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery operations and the client experience.
· Foster and contribute toward collaborative working relationships across all levels and departments of the organization to execute service desk functions and company priorities.
· Achieve performance targets established by leadership for applicable Key Performance Indicators.
· Perform other duties as assigned by management.
· This position has no direct reports.
Required Qualifications:
§ 3+ years of relevant experience, technology services or managed service provider experience preferred
§ High School diploma required; Associates Degree in Information Technology or related, preferred.
§ Excellent problem solving skills with demonstrated success in root cause analysis.
§ Ability to prioritize tasks based on urgency and scope.
§ Ability to listen to and understand client requirements and individual preferences with successful track record of ability to develop creative and innovative solutions.
§ Ability to work effectively across all functional groups to optimize product & service offerings, fostering a seamless internal and external client experience and track record of timely and accurate issue resolution.
§ Ability to mentor and help in development of Response Center Analyst 1 team members.
§ Demonstrated ability to continuously expand and leverage knowledge of technology, market and industry trends with success in identifying, recommending and implementing best practices and methodologies.
§ Strong organizational and time management skills to set priorities and handle multiple tasks efficiently to meet client needs.
§ Service awareness of all organization’s key product and service offerings for which support is being provided.
§ Comprehensive knowledge of technologies found commonly in an IT workplace: Microsoft OS both Client and Server, Microsoft Office, Web based Application/Interfaces and service delivery management tools such as ServiceNow, along with other applications.
§ Advanced understanding of Network Infrastructure installations is required (cabling, rack and stack, retail systems)
§ Advanced understanding of TCP/IP/LAN/WAN Protocols preferred; entry level understanding required.
§ A+, N+, BICSI, and CNET Certifications are a plus
§ Unified Communications experience is a plus.
§ M – F Availability with flexible schedule
Preferred Qualifications:
· RCDD
· OSHA 10 course
· PMP certification
· CCTV experience
· PBX experience
· WIFI experience
· AV experience
· DAS experience Show more details...
via Tarta.ai
posted_at: 3 days agoschedule_type: Full-time
Description:
Your Role:
The Technical Service Scientist will be a key member of an entry level, interactive technical service team that acts as the front line of communications between customers and our technical service specialists. This team is focused on providing best-in-class customer support via telephone, email and internet. The candidate will field basic technical inquiries on... MilliporeSigma's products and navigating more advanced technical
Description:
Your Role:
The Technical Service Scientist will be a key member of an entry level, interactive technical service team that acts as the front line of communications between customers and our technical service specialists. This team is focused on providing best-in-class customer support via telephone, email and internet. The candidate will field basic technical inquiries on... MilliporeSigma's products and navigating more advanced technical inquiries to the appropriate specialist within the organization. Our customer base includes Pharmaceutical and Biotech companies, Universities, Hospitals and Government agencies. Professional communication and schedule flexibility are imperative.
To perform the duties of the position the Technical Service Scientist will respond to incoming technical inquiries in a quality and timely manner following established procedures, respond to customer inquiries and resolve issues quickly, competently and professionally, documenting all correspondence. Analyze and understand our customer s needs, navigate and escalate customer inquiries to the appropriate specialized technical service department when necessary. Produce work that is well executed, accurate, and attentive to detail. Take ownership of all customer interactions to ensure best-in-class service. Effective communication across all business units within the organization. Ability to use multiple systems to gather and collect information: Oracle, SAP, Lotus Notes, and SalesForce.com.
In this position the employee will adapt quickly to frequently changing applications and departmental and divisional policies and procedures. Send requested or required documentation to customers. Function effectively at times of increased work demands and tight deadlines. Demonstrate reliable attendance and adhere to scheduled work hours. Interact extensively in a team environment with peers, supervisors and managers to assist one another. Be flexible with the work schedule to meet the needs of the organization. Act as a role model of MilliporeSigma's values and best-in-class business practices. Able to meet the challenges of a fast-paced, high-energy environment, while maintaining a strong level of professionalism and critical attention to quality. The opportunity for growth exists for employees who have the potential and demonstrate the ability to learn at the next level of responsibility.
Who You Are:
Minimum Qualifications:
Bachelor s degree in any discipline and 1+ year of lab experience or 1+ year experience in a customer-facing role
Preferred Qualifications:
Bachelor s in Chemistry or other Life Science discipline
Knowledge of the Life Science industry
Call Center experience
Knowledge of Oracle, SAP, SalesForce.com and PC applications
Excellent interpersonal communication and written skills, pro-active problem- solving skills and the ability to multitask effectively
Excellent listening and telephone communication skills and computer literacy
Highly motivated and organized, with attention to prioritizing incoming tasks Show more details...
Your Role:
The Technical Service Scientist will be a key member of an entry level, interactive technical service team that acts as the front line of communications between customers and our technical service specialists. This team is focused on providing best-in-class customer support via telephone, email and internet. The candidate will field basic technical inquiries on... MilliporeSigma's products and navigating more advanced technical inquiries to the appropriate specialist within the organization. Our customer base includes Pharmaceutical and Biotech companies, Universities, Hospitals and Government agencies. Professional communication and schedule flexibility are imperative.
To perform the duties of the position the Technical Service Scientist will respond to incoming technical inquiries in a quality and timely manner following established procedures, respond to customer inquiries and resolve issues quickly, competently and professionally, documenting all correspondence. Analyze and understand our customer s needs, navigate and escalate customer inquiries to the appropriate specialized technical service department when necessary. Produce work that is well executed, accurate, and attentive to detail. Take ownership of all customer interactions to ensure best-in-class service. Effective communication across all business units within the organization. Ability to use multiple systems to gather and collect information: Oracle, SAP, Lotus Notes, and SalesForce.com.
In this position the employee will adapt quickly to frequently changing applications and departmental and divisional policies and procedures. Send requested or required documentation to customers. Function effectively at times of increased work demands and tight deadlines. Demonstrate reliable attendance and adhere to scheduled work hours. Interact extensively in a team environment with peers, supervisors and managers to assist one another. Be flexible with the work schedule to meet the needs of the organization. Act as a role model of MilliporeSigma's values and best-in-class business practices. Able to meet the challenges of a fast-paced, high-energy environment, while maintaining a strong level of professionalism and critical attention to quality. The opportunity for growth exists for employees who have the potential and demonstrate the ability to learn at the next level of responsibility.
Who You Are:
Minimum Qualifications:
Bachelor s degree in any discipline and 1+ year of lab experience or 1+ year experience in a customer-facing role
Preferred Qualifications:
Bachelor s in Chemistry or other Life Science discipline
Knowledge of the Life Science industry
Call Center experience
Knowledge of Oracle, SAP, SalesForce.com and PC applications
Excellent interpersonal communication and written skills, pro-active problem- solving skills and the ability to multitask effectively
Excellent listening and telephone communication skills and computer literacy
Highly motivated and organized, with attention to prioritizing incoming tasks Show more details...
via Salary.com
posted_at: 20 days agoschedule_type: Full-time
Hi,
Hope you are doing great...
My name is Rupa Kumari and I work for Epik Solutions which is a California based Digital Transformation and National Staffing firm. I am contacting you to see if you would be interested in the following opportunity available with one of our clients. I would appreciate if you can go through the description and let me know if you would be interested in discussing this role furthermore, if so, please do let me know a
Hi,
Hope you are doing great...
My name is Rupa Kumari and I work for Epik Solutions which is a California based Digital Transformation and National Staffing firm. I am contacting you to see if you would be interested in the following opportunity available with one of our clients. I would appreciate if you can go through the description and let me know if you would be interested in discussing this role furthermore, if so, please do let me know a good time and a number to connect and while replying do send me an updated copy of your resume.
Position: Administrative Assistant
Location : Milford/OH (onsite)
Duration: Full Time
Client: TCS America
Job Description: -
The Executive Administrative position would be responsible for independently performing day to day tasks in alignment with TCS Management systems. The responsibilities involve:
Administrative tasks
Facility Management: Handling all aspects of Facility Management (comprising of but not limited to Managing Security requirements, Housekeeping, Material Movement, Front Office Management, Inventory Management, Compliance Management etc.)
Security: Handling all aspects of Physical Security, including but not restricted to ensuring optimum functioning of all Security and Access Control Systems. The role involves monitoring CCTV coverage, analysis of CCTV and Security systems data, Electronic access functions involving assigning / revoking, reconciliation of data, report generation etc.), with a view to ensure implementation of and compliance with all Information & Security Policies.
Procurement and Inventory Management – Timely procurement to make sure office supplies and break room supplies such as tea/coffee are refilled throughout the facility at regular intervals.
Purchase Functions: Ensure time procurement of items required for the locations are procured by adhering / complying with all aspects of TCS Purchase policies as enshrined in TCS Purchase Manual (including Negotiations, Vendor Management, Purchase Requisitions, Processing Payments etc
Audits: Ensure audit readiness of the location at all time by complying with and enforcing TCS Policies.
- Ensuring that the location complies with all statutory requirements, building codes etc.
Others: Ensuring compliance and adherence to Work Environment Guidelines (WEG) and HSE Guidelines (TCS Processes which will be made available later).
Maintaining record of Health Safety Environment Data as per the TCS process to be able to go through internal/external audit.
Conduct Fire Safety & Health Safety Briefings & Drills at regular intervals to ensure compliance with TCS Policies.
Coordination with Property Managers to ensure a conducive working environment on site and to ensure compliance with Statutory and building guidelines and for conduct of above drills.
Ensuring 100 percent availability of all Safety, Security Equipment and other office systems / equipment.
Ensuring policies relevant to material movement and Shipping are complied with.
Coordination with various stake holders (both internal and external), regular liaison / interaction with TCS Senior Executives to understand project requirements and other aspects requiring Admin attention.
Liaison with landlord and other stake holders at regular intervals to build a working relationship so as to be able to meet various TCS requirements.
Making MIS for Expenses, Seat Occupancy, Seat Management, Budgeting, Provisioning, etc.
Preparation of Annual and Quarterly Budget of the location in consultation with Location Admin Head and having the budget and expenses reviewed/approved by Head of Administration, NA.
Monitoring budget utilization and invoice payment process. Create and update spreadsheets as required.
Ensuring valid agreements are available for all vendors.
Be available on site on all working days to ensure effective Administration of the premises.
Undertake any role or task as assigned by Supervisor
Qualifications and associated Attributes:
Associate degree.
5-10 years’ experience in Administrative Function of a medium sized facility ( > 300 associates) preferred.
Should possess excellent English communication skills (written & verbal)
Should have good computer skills: Microsoft Office (especially word, excel, power point etc.).
Should have knowledge of: - (1) Office Management & Maintenance activities, (2) Safety, firefighting and fire control systems, (3) Physical security system and its integration with IT security policies / requirements, (4) Personnel management, (5) Purchase / Procurement processes, (6) Finance / Accounting processes etc.
Must be a team player with good interpersonal skills and ability to work in a diverse multicultural environment.
Should possess: - (1) Good organizational and planning skills, (2) Analytical and problem-solving skills, (3) Good and quick decision-making capability.
Should be: (1) Proactive (2) Self-motivated (3) Flexible (4) Adaptive (5) Professional (6) Able to multitask, (7) Accessible on phone for any emergent requirement at the location and (8) Available for work outside of regular business hours if needed.
Job Type: Full-time
Schedule:
• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
Ability to commute/relocate:
• Milford, OH: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Customer service: 1 year (Preferred)
Work Location: One location Show more details...
Hope you are doing great...
My name is Rupa Kumari and I work for Epik Solutions which is a California based Digital Transformation and National Staffing firm. I am contacting you to see if you would be interested in the following opportunity available with one of our clients. I would appreciate if you can go through the description and let me know if you would be interested in discussing this role furthermore, if so, please do let me know a good time and a number to connect and while replying do send me an updated copy of your resume.
Position: Administrative Assistant
Location : Milford/OH (onsite)
Duration: Full Time
Client: TCS America
Job Description: -
The Executive Administrative position would be responsible for independently performing day to day tasks in alignment with TCS Management systems. The responsibilities involve:
Administrative tasks
Facility Management: Handling all aspects of Facility Management (comprising of but not limited to Managing Security requirements, Housekeeping, Material Movement, Front Office Management, Inventory Management, Compliance Management etc.)
Security: Handling all aspects of Physical Security, including but not restricted to ensuring optimum functioning of all Security and Access Control Systems. The role involves monitoring CCTV coverage, analysis of CCTV and Security systems data, Electronic access functions involving assigning / revoking, reconciliation of data, report generation etc.), with a view to ensure implementation of and compliance with all Information & Security Policies.
Procurement and Inventory Management – Timely procurement to make sure office supplies and break room supplies such as tea/coffee are refilled throughout the facility at regular intervals.
Purchase Functions: Ensure time procurement of items required for the locations are procured by adhering / complying with all aspects of TCS Purchase policies as enshrined in TCS Purchase Manual (including Negotiations, Vendor Management, Purchase Requisitions, Processing Payments etc
Audits: Ensure audit readiness of the location at all time by complying with and enforcing TCS Policies.
- Ensuring that the location complies with all statutory requirements, building codes etc.
Others: Ensuring compliance and adherence to Work Environment Guidelines (WEG) and HSE Guidelines (TCS Processes which will be made available later).
Maintaining record of Health Safety Environment Data as per the TCS process to be able to go through internal/external audit.
Conduct Fire Safety & Health Safety Briefings & Drills at regular intervals to ensure compliance with TCS Policies.
Coordination with Property Managers to ensure a conducive working environment on site and to ensure compliance with Statutory and building guidelines and for conduct of above drills.
Ensuring 100 percent availability of all Safety, Security Equipment and other office systems / equipment.
Ensuring policies relevant to material movement and Shipping are complied with.
Coordination with various stake holders (both internal and external), regular liaison / interaction with TCS Senior Executives to understand project requirements and other aspects requiring Admin attention.
Liaison with landlord and other stake holders at regular intervals to build a working relationship so as to be able to meet various TCS requirements.
Making MIS for Expenses, Seat Occupancy, Seat Management, Budgeting, Provisioning, etc.
Preparation of Annual and Quarterly Budget of the location in consultation with Location Admin Head and having the budget and expenses reviewed/approved by Head of Administration, NA.
Monitoring budget utilization and invoice payment process. Create and update spreadsheets as required.
Ensuring valid agreements are available for all vendors.
Be available on site on all working days to ensure effective Administration of the premises.
Undertake any role or task as assigned by Supervisor
Qualifications and associated Attributes:
Associate degree.
5-10 years’ experience in Administrative Function of a medium sized facility ( > 300 associates) preferred.
Should possess excellent English communication skills (written & verbal)
Should have good computer skills: Microsoft Office (especially word, excel, power point etc.).
Should have knowledge of: - (1) Office Management & Maintenance activities, (2) Safety, firefighting and fire control systems, (3) Physical security system and its integration with IT security policies / requirements, (4) Personnel management, (5) Purchase / Procurement processes, (6) Finance / Accounting processes etc.
Must be a team player with good interpersonal skills and ability to work in a diverse multicultural environment.
Should possess: - (1) Good organizational and planning skills, (2) Analytical and problem-solving skills, (3) Good and quick decision-making capability.
Should be: (1) Proactive (2) Self-motivated (3) Flexible (4) Adaptive (5) Professional (6) Able to multitask, (7) Accessible on phone for any emergent requirement at the location and (8) Available for work outside of regular business hours if needed.
Job Type: Full-time
Schedule:
• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
Ability to commute/relocate:
• Milford, OH: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Customer service: 1 year (Preferred)
Work Location: One location Show more details...
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