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Epson
Epson.com is the official website of Epson, a leading manufacturer of printing and imaging solutions. The website offers a wide range of products and services, including home and office printers, projectors, scanners, and ink cartridges. It also provides detailed information about each product, including technical specifications, features, and pricing. Additionally, Epson.com offers support resources, such as drivers, software downloads, and user manuals, to help customers troubleshoot any issues they may encounter. The website also features an online store where consumers can purchase Epson products directly. Overall, Epson.com is a one-stop-shop for all printing and imaging needs.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#4,137 Site Rank
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Site age33 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Stock priceSE7S,SE7S,SE7S,6.85 EUR,-0.8 (-10.46%),-0.8 (-10.46%),-0.8 (-10.46%)
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Traded asTYO,:,6724
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Founded18 May 1942 (as Daiwa Kogyo, Ltd.)
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HeadquartersSuwa,,,Nagano,Japan,(Officially registered in,Shinjuku, Tokyo,)
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Key peopleMinoru Usui (,Chairman,&,Director,),Yasunori Ogawa (,President,,,CEO,&,Representative Director,)
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Number of employees77,642 (2022)
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Romanized nameSeikō Epuson Kabushiki-gaisha
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Area servedWorldwide
Traffic rank
#4,137
#4,137
Site age
33 yrs
33 yrs
Location
United States
United States
Popular Questions for Epson
Newest job postings for Epson
via Jooble
posted_at: 6 days agoschedule_type: Full-time
The Field Service Specialist will be responsible for providing support on Epson Professional Imaging, Industrial and Commercial products regarding repair, usability, serviceability, installation, training and configuration to ensure a very high level of customer satisfaction. Ensure customer satisfaction is delivered and minimizes the amount of down-time the customer experiences. Supports pre and... post launch activities and works to build positive
The Field Service Specialist will be responsible for providing support on Epson Professional Imaging, Industrial and Commercial products regarding repair, usability, serviceability, installation, training and configuration to ensure a very high level of customer satisfaction. Ensure customer satisfaction is delivered and minimizes the amount of down-time the customer experiences. Supports pre and... post launch activities and works to build positive business relationships with Epson customers.
The location for the role will be remote from the Kansas City area.
As a Field Technical Service Specialist, you will be responsible for:
• Analyzes product failures and makes repairs to quickly return equipment to production status either by telephone and/or on-site repair activities
• Makes recommendations for improved equipment performance
• Documents and submits service/repair activity
• Returns parts to warehouse as necessary
• Informs customer of equipment supply items, (ink, etc.) which require replenishment
• Performs research and assigned special projects by Management
• Performs product installations and conducts operator equipment production and maintenance training
• Delivers service training to service vendors and partners as assigned by management
• Applies electromechanical, printing and color theory, including knowledge of RIP’s and the ability to create ICC Profiles with the installation, troubleshooting and repair of equipment malfunctions
• Identifies potential customer dissatisfaction issues and resolves or escalates as necessary.
• Performs special research/projects as requested by Service management Pre and Post Launch Activity:
• Assists with the creation of Installation, Service and Support documentation
• Provides hardware, software, configuration and networking support via telephone, email, chat and on-site at defined level on assigned products
• Perform phone, email and chat duties as assigned by management
• Performs customer site evaluations and product installations
Requirements:
• Requires more than 50% travel, often on short notice (next business day service)
• Will support customers in the Kansas City area and surrounding areas as well as other areas as assigned
• Provide service training to dealers and other service partners
• 5-8 years of experience in a similar role providing advanced product support for commercial and industrial printing products
• Completion of program at a community college, technical or commercial school or equivalent experience (minimum of a 2-year program)
• Ability to troubleshoot computer hardware and software problems
• Ability to organize and write technical reports
• Ability to read and understand product specification and manuals
• RIP and ICC Profile experience
• Field/on-site repair experience
The starting annual base pay for this role is between USD $71,073 and $91,977. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.
Epson America, Inc. is an Equal Opportunity/ Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local law Show more details...
The location for the role will be remote from the Kansas City area.
As a Field Technical Service Specialist, you will be responsible for:
• Analyzes product failures and makes repairs to quickly return equipment to production status either by telephone and/or on-site repair activities
• Makes recommendations for improved equipment performance
• Documents and submits service/repair activity
• Returns parts to warehouse as necessary
• Informs customer of equipment supply items, (ink, etc.) which require replenishment
• Performs research and assigned special projects by Management
• Performs product installations and conducts operator equipment production and maintenance training
• Delivers service training to service vendors and partners as assigned by management
• Applies electromechanical, printing and color theory, including knowledge of RIP’s and the ability to create ICC Profiles with the installation, troubleshooting and repair of equipment malfunctions
• Identifies potential customer dissatisfaction issues and resolves or escalates as necessary.
• Performs special research/projects as requested by Service management Pre and Post Launch Activity:
• Assists with the creation of Installation, Service and Support documentation
• Provides hardware, software, configuration and networking support via telephone, email, chat and on-site at defined level on assigned products
• Perform phone, email and chat duties as assigned by management
• Performs customer site evaluations and product installations
Requirements:
• Requires more than 50% travel, often on short notice (next business day service)
• Will support customers in the Kansas City area and surrounding areas as well as other areas as assigned
• Provide service training to dealers and other service partners
• 5-8 years of experience in a similar role providing advanced product support for commercial and industrial printing products
• Completion of program at a community college, technical or commercial school or equivalent experience (minimum of a 2-year program)
• Ability to troubleshoot computer hardware and software problems
• Ability to organize and write technical reports
• Ability to read and understand product specification and manuals
• RIP and ICC Profile experience
• Field/on-site repair experience
The starting annual base pay for this role is between USD $71,073 and $91,977. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.
Epson America, Inc. is an Equal Opportunity/ Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local law Show more details...
via Epson
posted_at: 3 days agoschedule_type: Full-time
Responsible for providing support on Epson ColorWorks, Professional Imaging, Industrial and Commercial products regarding repair, usability, serviceability, installation, training, and configuration to ensure a very high level of customer satisfaction. Ensure customer satisfaction is delivered and minimizes the amount of down-time the customer experiences. Supports pre and post launch activities... and works to build positive business relationships
Responsible for providing support on Epson ColorWorks, Professional Imaging, Industrial and Commercial products regarding repair, usability, serviceability, installation, training, and configuration to ensure a very high level of customer satisfaction. Ensure customer satisfaction is delivered and minimizes the amount of down-time the customer experiences. Supports pre and post launch activities... and works to build positive business relationships with Epson customers.
This position will be based out of Epson America’s headquarters in Los Alamitos, CA.
As a Product Support Specialist II, you will be responsible for:
Pre- and Post-Launch Advanced Product Support:
• Provides hardware, configuration, and software support via telephone, email and on-site at defined level on assigned products and work on developing networking and programming skills
• Serves as a technical subject matter expert at assigned level on assigned products throughout pre and post launch processes
• Assist in evaluation and escalation of issues as requested by customers and EAI's internal and external teams
• Assist with service support, installation and hardware repair training for call center staff, customers and service partners
• Skilled in self-management with the ability to multitask and manage assigned projects
• Facilitate the escalation process with guidance for assigned product lines
• Provide support for quality issues and rework projects
• Represents EAI through professional verbal and written communications and pro-actively responds to all customer escalations and requests on assigned products
• Expert in the use of Epson B2B and B2C CRM systems
• Proficient in the use of Epson Logistic Support Systems
• Support in analyzing product failures and repair data to quickly return equipment to production status either by telephone and/or on-site repair activities.
• Makes recommendations for improved equipment performance
• Documents and submits service/repair activity
• Returns parts to warehouse as necessary
• Informs customer of equipment supply items, (ink, etc.) which require replenishment
• Performs research and assigned special projects by Management
• Assist with product installations and operator equipment production and maintenance training.
• Applies electromechanical, printing and color theory, including knowledge of RIP’s and the ability to create ICC Profiles with the installation, troubleshooting and assist with the repair of equipment malfunctions.
• Identifies potential customer dissatisfaction issues and resolves or escalates as necessary.
• Performs special research/projects as requested by Service management.
Required Skills:
• Assist with the training of dealers and other service partners
• Minimum 5-8 years’ experience
• Printer hardware repair experience required
• Completion of program at a community college, technical or commercial school or equivalent experience (minimum of a 2-year program)
• Ability to troubleshoot computer hardware and software problems
• Strong verbal and written communication skills
• Strong analysis and problem-solving experience
• Ability to organize and write technical reports
• Ability to read and understand product specification and manuals
• Have basic-mid level experience in (RIP, Adobe Photoshop, Adobe Illustrator, etc)
The starting annual base pay for this role is between USD $71,073 and $91,977. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.
Epson America, Inc. is an Equal Opportunity/ Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local law.
#L3-Hybrid
IND2 Show more details...
This position will be based out of Epson America’s headquarters in Los Alamitos, CA.
As a Product Support Specialist II, you will be responsible for:
Pre- and Post-Launch Advanced Product Support:
• Provides hardware, configuration, and software support via telephone, email and on-site at defined level on assigned products and work on developing networking and programming skills
• Serves as a technical subject matter expert at assigned level on assigned products throughout pre and post launch processes
• Assist in evaluation and escalation of issues as requested by customers and EAI's internal and external teams
• Assist with service support, installation and hardware repair training for call center staff, customers and service partners
• Skilled in self-management with the ability to multitask and manage assigned projects
• Facilitate the escalation process with guidance for assigned product lines
• Provide support for quality issues and rework projects
• Represents EAI through professional verbal and written communications and pro-actively responds to all customer escalations and requests on assigned products
• Expert in the use of Epson B2B and B2C CRM systems
• Proficient in the use of Epson Logistic Support Systems
• Support in analyzing product failures and repair data to quickly return equipment to production status either by telephone and/or on-site repair activities.
• Makes recommendations for improved equipment performance
• Documents and submits service/repair activity
• Returns parts to warehouse as necessary
• Informs customer of equipment supply items, (ink, etc.) which require replenishment
• Performs research and assigned special projects by Management
• Assist with product installations and operator equipment production and maintenance training.
• Applies electromechanical, printing and color theory, including knowledge of RIP’s and the ability to create ICC Profiles with the installation, troubleshooting and assist with the repair of equipment malfunctions.
• Identifies potential customer dissatisfaction issues and resolves or escalates as necessary.
• Performs special research/projects as requested by Service management.
Required Skills:
• Assist with the training of dealers and other service partners
• Minimum 5-8 years’ experience
• Printer hardware repair experience required
• Completion of program at a community college, technical or commercial school or equivalent experience (minimum of a 2-year program)
• Ability to troubleshoot computer hardware and software problems
• Strong verbal and written communication skills
• Strong analysis and problem-solving experience
• Ability to organize and write technical reports
• Ability to read and understand product specification and manuals
• Have basic-mid level experience in (RIP, Adobe Photoshop, Adobe Illustrator, etc)
The starting annual base pay for this role is between USD $71,073 and $91,977. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.
Epson America, Inc. is an Equal Opportunity/ Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local law.
#L3-Hybrid
IND2 Show more details...
via Girlboss Jobs
schedule_type: Full-time
Epson, a $10B global leader in high-quality consumer electronics, imaging, and point of sale printing devices, is seeking an exceptional Regional Sales Manager in Michigan to join our Factory Automation Robotics team. You will be responsible building Epson robot product sales by meeting and exceeding sales quotas and increasing Epson brand awareness and market penetration, and developing and... coordinating sales activity to System Integrators, Distributors
Epson, a $10B global leader in high-quality consumer electronics, imaging, and point of sale printing devices, is seeking an exceptional Regional Sales Manager in Michigan to join our Factory Automation Robotics team. You will be responsible building Epson robot product sales by meeting and exceeding sales quotas and increasing Epson brand awareness and market penetration, and developing and... coordinating sales activity to System Integrators, Distributors and End-Users within a defined territory. Join a high-energy team with a strong manager coach that will support you to flourish and succeed! This position will oversee Epson's channel primarily located in the Michigan region.
Principal Accountabilities
In addition to the following Epson's policies and procedures, principle accountabilities include, but are not limited to:
Builds Sales
• Meets or exceeds sales and product objectives in territory by effectively utilizing all resources available
• Collaborates with Manager in development of sales plan
• Establishes a strong Epson presence within account base at decision maker and management level
• Interacts with all appropriate internal and external customers to insure successful implementation of sales and marketing strategies with the customer
• Motivates all customer personnel to support sales and marketing efforts of Epson products
• Identifies and understands the customer’s needs and provides solutions using Epson products, programs, and services
• Demonstrates products to existing and potential customers
• Keeps abreast of product lines and industry trends and informs Epson management on developments and trends that may impact customers’ purchases and other business activities in the near and distant future
• Participates in trade shows and sales meetings
• Resolves customer issues in a timely and thorough manner; escalates issues to manager as appropriate
• Identify and manage distributor and sales representative firms
Effective Sales Administration
• Develops and provides management with monthly product forecasts
• Adheres to all administrative policies and procedures
• Operates within budgetary constraints
• Ensures that all administrative responsibilities are completed in a timely manner and that corporate policies and procedures are adhered to (e.g., expense reports, customer orders, etc)
• Develops and provides periodic reports as defined by management
Minimum Experience Requirements
• Experience in distributor management, channel development, and channel management
• Completion of an undergraduate program in Engineering or equivalent experience
Epson America, Inc. is an Equal Opportunity/ Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local law Show more details...
Principal Accountabilities
In addition to the following Epson's policies and procedures, principle accountabilities include, but are not limited to:
Builds Sales
• Meets or exceeds sales and product objectives in territory by effectively utilizing all resources available
• Collaborates with Manager in development of sales plan
• Establishes a strong Epson presence within account base at decision maker and management level
• Interacts with all appropriate internal and external customers to insure successful implementation of sales and marketing strategies with the customer
• Motivates all customer personnel to support sales and marketing efforts of Epson products
• Identifies and understands the customer’s needs and provides solutions using Epson products, programs, and services
• Demonstrates products to existing and potential customers
• Keeps abreast of product lines and industry trends and informs Epson management on developments and trends that may impact customers’ purchases and other business activities in the near and distant future
• Participates in trade shows and sales meetings
• Resolves customer issues in a timely and thorough manner; escalates issues to manager as appropriate
• Identify and manage distributor and sales representative firms
Effective Sales Administration
• Develops and provides management with monthly product forecasts
• Adheres to all administrative policies and procedures
• Operates within budgetary constraints
• Ensures that all administrative responsibilities are completed in a timely manner and that corporate policies and procedures are adhered to (e.g., expense reports, customer orders, etc)
• Develops and provides periodic reports as defined by management
Minimum Experience Requirements
• Experience in distributor management, channel development, and channel management
• Completion of an undergraduate program in Engineering or equivalent experience
Epson America, Inc. is an Equal Opportunity/ Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local law Show more details...
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