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Erie Insurance Group
Most recent job postings at Erie Insurance Group
via Erie Insurance Jobs
posted_at: 4 days agoschedule_type: Full-time
Division or Field Office:
Corporate Services Division...
Department of Position:
Environmental Mgt & Enrgy Dept
Work from:
Corporate Office, Erie PA
Salary Range:
$83,576.00 - $133,504.00 *
salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education,
Division or Field Office:
Corporate Services Division...
Department of Position:
Environmental Mgt & Enrgy Dept
Work from:
Corporate Office, Erie PA
Salary Range:
$83,576.00 - $133,504.00 *
salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
• Project Management experience within Facilities Management is preferred.
• The Hiring Manager will also consider candidates for Project Manager (F10). Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.
Plans and leads medium-to-large projects of moderate-to-high complexity.
Duties and Responsibilities
Plans, monitors and leads medium-to-large projects of moderate-to-high complexity from initiation through completion.
Leads project team while ensuring right talent is assigned at the right time.
Utilizes an intermediate understanding of the project lifecycle to prepare, analyze and maintain detailed project work plans and schedules using project-planning tools and ERIE guidelines.
Applies project management best practices around scope, budget, schedule and change control.
Monitors project health and recommends schedule changes, cost adjustments and resource allocations to ensure optimal project performance.
Creates sound project forecasts.
Monitors quality of project deliverables. Ensures completion of required quality reviews and obtains appropriate approvals for assigned projects.
Prepares and maintains project logs to record risks and issues and monitor resolution of each issue.
Builds and manages key stakeholder relationships to ensure alignment of critical objectives, gain key insights, and enable imperative buy-in.
Coordinates the involvement of outside service providers required for assigned projects. Works with appropriate personnel to establish contractual terms and conditions.
Defines, develops and provides information to drive the decision-making process and support business operations. Summarizes variance between plan and actual progress.
Develops and delivers reports to key stakeholders summarizing objectives, deliverables, status and metrics.
Schedules meetings, prepares agendas and ensures meeting minutes are prepared.
Duties and Responsibilities (cont'd if applicable)
The first eight duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Competencies
Self-Development
Collaborates
Cultivates Innovation
Detail Orientation
Instills Trust
Decision Quality
Information Management Skills
Values Diversity
Nimble Learning
Job-Specific Knowledge
Customer Focus
Optimizes Work Processes
Ensures Accountability
Qualifications
Minimum Required Education Equivalents
Bachelor's degree in business, finance, management information systems, project management, or related field and five years of project management experience; or
Associate's degree in business, finance, management information systems, project management, or related field and seven years related project management experience; or
High school diploma or GED and nine years related project management experience.
Strong knowledge of project lifecycles including project management processes and change management concepts required. In-depth knowledge of project planning techniques and automated project planning tools required. Understanding of insurance industry preferred. Proficiency with spreadsheet, word processing, graphics and database software required.
Preferred Designations
Certified Associate in Project Management (CAPM)
Project Management Professional (PMP)
Six-sigma green belt
Related insurance certification
#LI-KS1
Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Occasional (<20%)
Pushing/Pulling; Rarely
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely Show more details...
Corporate Services Division...
Department of Position:
Environmental Mgt & Enrgy Dept
Work from:
Corporate Office, Erie PA
Salary Range:
$83,576.00 - $133,504.00 *
salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
• Project Management experience within Facilities Management is preferred.
• The Hiring Manager will also consider candidates for Project Manager (F10). Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.
Plans and leads medium-to-large projects of moderate-to-high complexity.
Duties and Responsibilities
Plans, monitors and leads medium-to-large projects of moderate-to-high complexity from initiation through completion.
Leads project team while ensuring right talent is assigned at the right time.
Utilizes an intermediate understanding of the project lifecycle to prepare, analyze and maintain detailed project work plans and schedules using project-planning tools and ERIE guidelines.
Applies project management best practices around scope, budget, schedule and change control.
Monitors project health and recommends schedule changes, cost adjustments and resource allocations to ensure optimal project performance.
Creates sound project forecasts.
Monitors quality of project deliverables. Ensures completion of required quality reviews and obtains appropriate approvals for assigned projects.
Prepares and maintains project logs to record risks and issues and monitor resolution of each issue.
Builds and manages key stakeholder relationships to ensure alignment of critical objectives, gain key insights, and enable imperative buy-in.
Coordinates the involvement of outside service providers required for assigned projects. Works with appropriate personnel to establish contractual terms and conditions.
Defines, develops and provides information to drive the decision-making process and support business operations. Summarizes variance between plan and actual progress.
Develops and delivers reports to key stakeholders summarizing objectives, deliverables, status and metrics.
Schedules meetings, prepares agendas and ensures meeting minutes are prepared.
Duties and Responsibilities (cont'd if applicable)
The first eight duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Competencies
Self-Development
Collaborates
Cultivates Innovation
Detail Orientation
Instills Trust
Decision Quality
Information Management Skills
Values Diversity
Nimble Learning
Job-Specific Knowledge
Customer Focus
Optimizes Work Processes
Ensures Accountability
Qualifications
Minimum Required Education Equivalents
Bachelor's degree in business, finance, management information systems, project management, or related field and five years of project management experience; or
Associate's degree in business, finance, management information systems, project management, or related field and seven years related project management experience; or
High school diploma or GED and nine years related project management experience.
Strong knowledge of project lifecycles including project management processes and change management concepts required. In-depth knowledge of project planning techniques and automated project planning tools required. Understanding of insurance industry preferred. Proficiency with spreadsheet, word processing, graphics and database software required.
Preferred Designations
Certified Associate in Project Management (CAPM)
Project Management Professional (PMP)
Six-sigma green belt
Related insurance certification
#LI-KS1
Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Occasional (<20%)
Pushing/Pulling; Rarely
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely Show more details...
via Erie Insurance Jobs
posted_at: 27 days agoschedule_type: Full-time
Division or Field Office:
Customer Service Division...
Department of Position:
FNOL Contact Center Ops Dept
Work from:
Corporate Office in Erie, PA
• some REMOTE opportunity available
Salary Range:
$30,686.00 - $49,018.00 *
salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of
Division or Field Office:
Customer Service Division...
Department of Position:
FNOL Contact Center Ops Dept
Work from:
Corporate Office in Erie, PA
• some REMOTE opportunity available
Salary Range:
$30,686.00 - $49,018.00 *
salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Under close supervision, The First Notice of Loss (FNOL) Representative uses various platforms to actively listen to customers (policyholders, agents, claimants, employees) to gain an understanding of their needs, clarify information, and offer possible solutions by using knowledge of company products, services, and policies to assist customers with, inquiries, complaints, or problems.
The First Notice of Loss Representative is a 2nd shift position with a schedule from 3:00 PM to 11:00 PM 5 days a week. As this is a 24/7 customer service center you must be flexible to work Monday through Sunday and holidays. During the first 3 months of employment training will be 8:30 AM to 4:30 PM Monday through Friday.
• This is a remote opportunity for candidates in Ohio and Pennsylvania**
• *candidate must live 50 miles outside of Erie, PA to be eligible for remote consideration
Duties and Responsibilities
Utilize various platforms to respond to inquiries from customers.
Applies a working knowledge of ERIE and department policies and procedures to have business appropriate conversations, while directing the customer to the appropriate business decision.
Resolves issues within scope of authority, escalates to appropriate area/person of authority as determined by company/department policy and procedure.
In accordance with ERIE policy and procedures, and within scope of authority manages and services office account books of business.
Applies proficient knowledge of ERIE systems and products by responding to callers concerns for all lines of business. Processes loss reports and claims within scope of authority and guidelines provided. Provides claims services, including but not limited to repair options, rental reservations, property mitigation and towing.
Attends appropriate training and informational meetings to learn and maintains a working knowledge of ERIE policies, procedures and processing systems, as well as industry knowledge and applicable licensure.
Trains and mentors less experienced staff, and acts as subject matter expert (SME) for department and projects, as applicable.
The first five duties listed are the functions identified as essential to the job. Essential Functions are those job duties that must be performed for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Competencies
Values Diversity
Nimble Learning
Self-Development
Job-Specific Knowledge
Collaborates
Customer Focus
Cultivates Innovation
Instills Trust
Optimizes Work Processes
Ensures Accountability
Detail Orientation
Decision Quality
Qualifications
High school diploma or GED required.
Previous customer service experience preferred.
Demonstrated ability to type a minimum of 28 words per minute preferred. Proficiency with word processing and spreadsheet software and required. Completion or active pursuit of insurance education preferred.
Preferred courses or designations:
General Insurance (INS 21, 22, 23)
AIS (Associate in Insurance Services)
Must be able to work a schedule commensurate with department hours. Department is open 24 hours, every day of the year, including holidays.
Physical Requirements
Lifting 0-20 lbs; Frequent (50-80%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Rarely
Pushing/Pulling; Frequent (50-80%)
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely Show more details...
Customer Service Division...
Department of Position:
FNOL Contact Center Ops Dept
Work from:
Corporate Office in Erie, PA
• some REMOTE opportunity available
Salary Range:
$30,686.00 - $49,018.00 *
salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Under close supervision, The First Notice of Loss (FNOL) Representative uses various platforms to actively listen to customers (policyholders, agents, claimants, employees) to gain an understanding of their needs, clarify information, and offer possible solutions by using knowledge of company products, services, and policies to assist customers with, inquiries, complaints, or problems.
The First Notice of Loss Representative is a 2nd shift position with a schedule from 3:00 PM to 11:00 PM 5 days a week. As this is a 24/7 customer service center you must be flexible to work Monday through Sunday and holidays. During the first 3 months of employment training will be 8:30 AM to 4:30 PM Monday through Friday.
• This is a remote opportunity for candidates in Ohio and Pennsylvania**
• *candidate must live 50 miles outside of Erie, PA to be eligible for remote consideration
Duties and Responsibilities
Utilize various platforms to respond to inquiries from customers.
Applies a working knowledge of ERIE and department policies and procedures to have business appropriate conversations, while directing the customer to the appropriate business decision.
Resolves issues within scope of authority, escalates to appropriate area/person of authority as determined by company/department policy and procedure.
In accordance with ERIE policy and procedures, and within scope of authority manages and services office account books of business.
Applies proficient knowledge of ERIE systems and products by responding to callers concerns for all lines of business. Processes loss reports and claims within scope of authority and guidelines provided. Provides claims services, including but not limited to repair options, rental reservations, property mitigation and towing.
Attends appropriate training and informational meetings to learn and maintains a working knowledge of ERIE policies, procedures and processing systems, as well as industry knowledge and applicable licensure.
Trains and mentors less experienced staff, and acts as subject matter expert (SME) for department and projects, as applicable.
The first five duties listed are the functions identified as essential to the job. Essential Functions are those job duties that must be performed for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Competencies
Values Diversity
Nimble Learning
Self-Development
Job-Specific Knowledge
Collaborates
Customer Focus
Cultivates Innovation
Instills Trust
Optimizes Work Processes
Ensures Accountability
Detail Orientation
Decision Quality
Qualifications
High school diploma or GED required.
Previous customer service experience preferred.
Demonstrated ability to type a minimum of 28 words per minute preferred. Proficiency with word processing and spreadsheet software and required. Completion or active pursuit of insurance education preferred.
Preferred courses or designations:
General Insurance (INS 21, 22, 23)
AIS (Associate in Insurance Services)
Must be able to work a schedule commensurate with department hours. Department is open 24 hours, every day of the year, including holidays.
Physical Requirements
Lifting 0-20 lbs; Frequent (50-80%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Rarely
Pushing/Pulling; Frequent (50-80%)
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely Show more details...
via Erie Insurance Jobs
posted_at: 14 days agoschedule_type: Full-time
Division or Field Office:
Office Of The President...
Department of Position:
Treasury Department
Work from:
Remote within ERIE's operating footprint
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices
Division or Field Office:
Office Of The President...
Department of Position:
Treasury Department
Work from:
Remote within ERIE's operating footprint
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• A pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• A 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development, including a tuition reimbursement program for higher education and industry designations.
• Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts, up to $12,500 a year.
For New York City Residents Only: The salary range for New York City residents is $90,274.00 - $139,976.00. Starting rate of pay varies and is based on multiple factors, including but not limited to, position offered, location, education, work experience, education, certifications, etc. For information regarding our benefits programs, please visit: https://www.erieinsurance.com/careers/benefits
Candidates within our operating footprint may be considered for remote work. Current approved states for remote work are: DE, FL, GA, IL, IN, KY, MD, NC, NJ, NY, OH, OK, PA, SC, TN, TX, VA, Washington DC, WV and WI. Please note, the list of current approved states is subject to change without notice.
For inquiries regarding additional states in our employment footprint, please contact Talent Acquisition.
Position Summary
Partners with internal customers to drive successful results from sourcing and vendor management initiatives. Works with management and customers to develop and implement sourcing strategies in line with division and corporate objectives. Analyzes vendor performance against agreed upon service level agreements.
• This position is being reposted if you have already applied, there is no need to reapply. Your application is under consideration.
• There are four positions available.
• These positions have the ability to work in a remote capacity within ERIE's operating footprint.
Specific Role Responsibilities:
• Manage and administer all RFX processes for areas of assigned responsibility (Claims, IT, other business functions)
• Creates proposals and tailor by finding, entering, editing, and managing critical data on identified opportunities
• Coordination of opportunity and key prospect reviews with SVM Analyst/Business leaders as it relates to Enterprise business strategy
Desired skills/experience include:
• Demonstrated competitive bidding expertise in area of assigned responsibility (experience in IT preferred)
• Demonstrated examples of past initiatives which have resulted in increased business value through the RFX process
• PMP or APMP (The Association of Proposal Management Professionals) or similar certification is desired.
• Experience and promotion of incorporating Diverse Vendors into bidding criteria
• Experience in project preparation, Bid proposal execution, especially large and structured bids in insurance/financial industry
Duties and Responsibilities
• Identifies, develops, and leads sourcing strategies for the organization. Partners with key stakeholders to define and implement effective strategies that will support ERIE in sourcing and vendor management.
• Develops and leverages a broad view of the agreements with vendors to obtain better terms and prices on behalf of the business stakeholders. Utilize knowledge and relationships with vendors to create enterprise-wide efficiency and cost effectiveness.
• Ensures effective management of business stakeholders' vendor portfolios. Leads teams focused on managing the entire portfolio including current vendor service and the reputation, resources and expertise of potential vendors. Ensures that stakeholder purchases support the organization's business strategy.
• Leads key procurement activities, including request for expenses, development and execution, statement of work, contract drafting, and pricing and contract negotiations.
• Develops metrics and standards for performance in all vendor categories. Monitors vendor performance and takes appropriate action if vendor service falls below predetermined threshold.
• Develops, establishes, implements and enforces supplier and outsourcer guidelines, obligations and service level agreements to the organization. Enforces company policies, as well as legal and contractual best practices when dealing with suppliers.
• Creates strategies for motivating vendors to provide the quality of service expected by ERIE's stakeholders.
• Manages governance and control programs to ensure business continuity, protection of company assets, and compliance with corporate, contract and regulatory policies.
• Performs market research to analyze trends and gather information that will support internal customers, reduce costs, and develop sourcing strategies.
• Evaluates financial aspects and key cost drivers markets to effectively develop analysis and apply procurement strategy development.
• Conducts benchmarking and industry assessments to identify best practices and successfully implement initiatives within the ERIE processes and culture.
• Utilizes support tools and communications platforms to demonstrate the development and implementation of strategies.
• Completes special projects as required.
Duties and Responsibilities (cont'd if applicable)
• The first six duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
• This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Competencies
Values Diversity
Nimble Learning
Self-Development
Collaborates
Customer Focus
Information Management Skills
Cultivates Innovation
Optimizes Work Processes
Job-Specific Knowledge
Instills Trust
Ensures Accountability
Decision Quality
Qualifications
Minimum Required Education Equivalents • Bachelor's degree in business, finance, MIS or related discipline and four years experience in purchasing and/or vendor management required; or • Associate's degree in business, finance, MIS or related discipline and six years experience in purchasing and/or vendor management required; or • High school diploma or GED and eight years experience in purchasing and/or vendor management required. Working knowledge of word processing, spreadsheet and project management software required. Strong knowledge of purchasing regulations and laws required. Familiarity and technical competence in purchasing management software or automated procurement systems required. Strong working knowledge of insurance industry preferred. Certified Purchasing Manager designation preferred. Knowledge of contracts relationship to financial/operation reporting preferred.
Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Occasional (<20%)
Pushing/Pulling; Rarely
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely Show more details...
Office Of The President...
Department of Position:
Treasury Department
Work from:
Remote within ERIE's operating footprint
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• A pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• A 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development, including a tuition reimbursement program for higher education and industry designations.
• Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts, up to $12,500 a year.
For New York City Residents Only: The salary range for New York City residents is $90,274.00 - $139,976.00. Starting rate of pay varies and is based on multiple factors, including but not limited to, position offered, location, education, work experience, education, certifications, etc. For information regarding our benefits programs, please visit: https://www.erieinsurance.com/careers/benefits
Candidates within our operating footprint may be considered for remote work. Current approved states for remote work are: DE, FL, GA, IL, IN, KY, MD, NC, NJ, NY, OH, OK, PA, SC, TN, TX, VA, Washington DC, WV and WI. Please note, the list of current approved states is subject to change without notice.
For inquiries regarding additional states in our employment footprint, please contact Talent Acquisition.
Position Summary
Partners with internal customers to drive successful results from sourcing and vendor management initiatives. Works with management and customers to develop and implement sourcing strategies in line with division and corporate objectives. Analyzes vendor performance against agreed upon service level agreements.
• This position is being reposted if you have already applied, there is no need to reapply. Your application is under consideration.
• There are four positions available.
• These positions have the ability to work in a remote capacity within ERIE's operating footprint.
Specific Role Responsibilities:
• Manage and administer all RFX processes for areas of assigned responsibility (Claims, IT, other business functions)
• Creates proposals and tailor by finding, entering, editing, and managing critical data on identified opportunities
• Coordination of opportunity and key prospect reviews with SVM Analyst/Business leaders as it relates to Enterprise business strategy
Desired skills/experience include:
• Demonstrated competitive bidding expertise in area of assigned responsibility (experience in IT preferred)
• Demonstrated examples of past initiatives which have resulted in increased business value through the RFX process
• PMP or APMP (The Association of Proposal Management Professionals) or similar certification is desired.
• Experience and promotion of incorporating Diverse Vendors into bidding criteria
• Experience in project preparation, Bid proposal execution, especially large and structured bids in insurance/financial industry
Duties and Responsibilities
• Identifies, develops, and leads sourcing strategies for the organization. Partners with key stakeholders to define and implement effective strategies that will support ERIE in sourcing and vendor management.
• Develops and leverages a broad view of the agreements with vendors to obtain better terms and prices on behalf of the business stakeholders. Utilize knowledge and relationships with vendors to create enterprise-wide efficiency and cost effectiveness.
• Ensures effective management of business stakeholders' vendor portfolios. Leads teams focused on managing the entire portfolio including current vendor service and the reputation, resources and expertise of potential vendors. Ensures that stakeholder purchases support the organization's business strategy.
• Leads key procurement activities, including request for expenses, development and execution, statement of work, contract drafting, and pricing and contract negotiations.
• Develops metrics and standards for performance in all vendor categories. Monitors vendor performance and takes appropriate action if vendor service falls below predetermined threshold.
• Develops, establishes, implements and enforces supplier and outsourcer guidelines, obligations and service level agreements to the organization. Enforces company policies, as well as legal and contractual best practices when dealing with suppliers.
• Creates strategies for motivating vendors to provide the quality of service expected by ERIE's stakeholders.
• Manages governance and control programs to ensure business continuity, protection of company assets, and compliance with corporate, contract and regulatory policies.
• Performs market research to analyze trends and gather information that will support internal customers, reduce costs, and develop sourcing strategies.
• Evaluates financial aspects and key cost drivers markets to effectively develop analysis and apply procurement strategy development.
• Conducts benchmarking and industry assessments to identify best practices and successfully implement initiatives within the ERIE processes and culture.
• Utilizes support tools and communications platforms to demonstrate the development and implementation of strategies.
• Completes special projects as required.
Duties and Responsibilities (cont'd if applicable)
• The first six duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
• This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Competencies
Values Diversity
Nimble Learning
Self-Development
Collaborates
Customer Focus
Information Management Skills
Cultivates Innovation
Optimizes Work Processes
Job-Specific Knowledge
Instills Trust
Ensures Accountability
Decision Quality
Qualifications
Minimum Required Education Equivalents • Bachelor's degree in business, finance, MIS or related discipline and four years experience in purchasing and/or vendor management required; or • Associate's degree in business, finance, MIS or related discipline and six years experience in purchasing and/or vendor management required; or • High school diploma or GED and eight years experience in purchasing and/or vendor management required. Working knowledge of word processing, spreadsheet and project management software required. Strong knowledge of purchasing regulations and laws required. Familiarity and technical competence in purchasing management software or automated procurement systems required. Strong working knowledge of insurance industry preferred. Certified Purchasing Manager designation preferred. Knowledge of contracts relationship to financial/operation reporting preferred.
Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Occasional (<20%)
Pushing/Pulling; Rarely
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely Show more details...
via Erie Insurance Jobs
posted_at: 10 days agoschedule_type: Full-time
Division or Field Office:
Customer Service Division...
Department of Position:
Customer Care Operations Dept
Work from:
Corporate Office in Erie, PA
• some REMOTE opportunity available
Salary Range:
$42,343.00 - $67,639.00 *
salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of
Division or Field Office:
Customer Service Division...
Department of Position:
Customer Care Operations Dept
Work from:
Corporate Office in Erie, PA
• some REMOTE opportunity available
Salary Range:
$42,343.00 - $67,639.00 *
salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Under close supervision, uses various platforms to actively listen to customers (policyholders, agents, claimants, employees) to gain an understanding of their needs, clarify information, and offer possible solutions by using knowledge of company products, services, and policies to assist customers with, inquiries, complaints, or problems.
Erie Insurance is seeking top talent for our Customer Advocate Role in our Customer Service Division!
There are multiple Customer Advocate roles available.
Hours of operation are Monday through Friday 8 AM to 11 PM and Saturday 9-4:30.
Training will occur during the hours of 8 AM -5 PM Monday through Friday for approximately the first 3 months.
• This is a remote opportunity for candidates in Ohio and Pennsylvania**
• *candidate must live 50 miles outside of Erie, PA to be eligible for remote consideration
Duties and Responsibilities
Utilize various platforms to respond to inquiries from customers.
Applies a working knowledge of ERIE and department policies and procedures to have business appropriate conversations, while directing the customer to the appropriate business decision.
Resolves issues within scope of authority, escalates to appropriate area/person of authority as determined by company/department policy and procedure.
In accordance with ERIE policy and procedures, and within scope of authority manages and services office account books of business.
Applies proficient knowledge of ERIE systems and products by responding to callers concerns for all lines of business. Makes billing arrangements, corrects errors (accounting, underwriting and policy issues) with resolution and documents accordingly within scope of authority and guidelines provided.
Attends appropriate training and informational meetings to learn and maintains a working knowledge of ERIE policies, procedures and processing systems, as well as industry knowledge and applicable licensure.
Trains and mentors less experienced staff, and acts as subject matter expert (SME) for department and projects, as applicable.
The first five duties listed are the functions identified as essential to the job. Essential Functions are those job duties that must be performed for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Competencies
Detail Orientation
Values Diversity
Nimble Learning
Self-Development
Collaborates
Job-Specific Knowledge
Customer Focus
Cultivates Innovation
Optimizes Work Processes
Instills Trust
Ensures Accountability
Decision Quality
Qualifications
Bachelor's degree required; or;
Associate degree and two years' experience in a call center, insurance operations, or equivalent required; or
High School Diploma or GED and four years' experience in a call center, insurance operations, or equivalent required.
Knowledge of billing practices and procedures preferred. License in Property and Casualty insurance and/or licenses based on changing compliance requirements required, as applicable.
Demonstrated ability to type a minimum of 28 words per minute preferred. Proficiency with word processing and spreadsheet software and required.
Preferred courses or designations:
General Insurance (INS 21, 22, 23)
AIS (Associate in Insurance Services)
Must be able to work a schedule commensurate with department hours. Follows ERIE’s holiday schedule.
Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Rarely
Pushing/Pulling; Occasional (<20%)
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely Show more details...
Customer Service Division...
Department of Position:
Customer Care Operations Dept
Work from:
Corporate Office in Erie, PA
• some REMOTE opportunity available
Salary Range:
$42,343.00 - $67,639.00 *
salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Under close supervision, uses various platforms to actively listen to customers (policyholders, agents, claimants, employees) to gain an understanding of their needs, clarify information, and offer possible solutions by using knowledge of company products, services, and policies to assist customers with, inquiries, complaints, or problems.
Erie Insurance is seeking top talent for our Customer Advocate Role in our Customer Service Division!
There are multiple Customer Advocate roles available.
Hours of operation are Monday through Friday 8 AM to 11 PM and Saturday 9-4:30.
Training will occur during the hours of 8 AM -5 PM Monday through Friday for approximately the first 3 months.
• This is a remote opportunity for candidates in Ohio and Pennsylvania**
• *candidate must live 50 miles outside of Erie, PA to be eligible for remote consideration
Duties and Responsibilities
Utilize various platforms to respond to inquiries from customers.
Applies a working knowledge of ERIE and department policies and procedures to have business appropriate conversations, while directing the customer to the appropriate business decision.
Resolves issues within scope of authority, escalates to appropriate area/person of authority as determined by company/department policy and procedure.
In accordance with ERIE policy and procedures, and within scope of authority manages and services office account books of business.
Applies proficient knowledge of ERIE systems and products by responding to callers concerns for all lines of business. Makes billing arrangements, corrects errors (accounting, underwriting and policy issues) with resolution and documents accordingly within scope of authority and guidelines provided.
Attends appropriate training and informational meetings to learn and maintains a working knowledge of ERIE policies, procedures and processing systems, as well as industry knowledge and applicable licensure.
Trains and mentors less experienced staff, and acts as subject matter expert (SME) for department and projects, as applicable.
The first five duties listed are the functions identified as essential to the job. Essential Functions are those job duties that must be performed for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Competencies
Detail Orientation
Values Diversity
Nimble Learning
Self-Development
Collaborates
Job-Specific Knowledge
Customer Focus
Cultivates Innovation
Optimizes Work Processes
Instills Trust
Ensures Accountability
Decision Quality
Qualifications
Bachelor's degree required; or;
Associate degree and two years' experience in a call center, insurance operations, or equivalent required; or
High School Diploma or GED and four years' experience in a call center, insurance operations, or equivalent required.
Knowledge of billing practices and procedures preferred. License in Property and Casualty insurance and/or licenses based on changing compliance requirements required, as applicable.
Demonstrated ability to type a minimum of 28 words per minute preferred. Proficiency with word processing and spreadsheet software and required.
Preferred courses or designations:
General Insurance (INS 21, 22, 23)
AIS (Associate in Insurance Services)
Must be able to work a schedule commensurate with department hours. Follows ERIE’s holiday schedule.
Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Rarely
Pushing/Pulling; Occasional (<20%)
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely Show more details...
via Erie Insurance Jobs
posted_at: 4 days agoschedule_type: Full-time
Division or Field Office:
Human Resources Division...
Department of Position:
Talent Mgmt & HR Bus Prtn Dept
Work from:
Corporate Office in Erie, PA
Salary Range:
$83,576.00 - $133,504.00 *
salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education,
Division or Field Office:
Human Resources Division...
Department of Position:
Talent Mgmt & HR Bus Prtn Dept
Work from:
Corporate Office in Erie, PA
Salary Range:
$83,576.00 - $133,504.00 *
salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Identifies and analyzes talent trends and issues critical to ERIE's human capital. Leads the design, development and implementation of organizational performance solutions to support and achieve company goals, including building and aligning talent and enhancing leadership and Employee performance and development. Partners with leaders and Employees to develop related skills and experience throughout the organization.
Consideration for remote work may be given to candidates that are not local to Erie, PA residing within ERIE's operating footprint.
Duties and Responsibilities
Identifies needs and opportunities to support the development, engagement and retention of key talent. Advises and supports business leaders on issues affecting optimization of talent. Provides services, including training, and coaching, to best position leaders for success.
Develops solutions to improve talent capabilities and performance. Conducts industry and organizational research to determine gaps. Keeps current and applies knowledge of organizational improvement and development methods, industry trends and benchmark data. Develops tool kits of best practices for knowledge sharing and development of skills in the organization.
Facilitates job studies and provides assessment feedback to hiring managers/supervisors during the selection process.
Designs, develops and analyzes metrics and measurement methods. Reports on results, and recommends improvements. Determines solutions, tools and techniques that satisfy client requirements.
Provides leaders with assessment feedback on their Employees to assist them with performance coaching and development opportunities.
Leverages and integrates with multiple HR functional areas as necessary.
Completes special projects and serves on task forces or project teams as required.
Mentors less experienced staff.
Duties and Responsibilities (cont'd if applicable)
Areas of specialization:
Career Development: Leads ERIE's career development program in support of the overall business strategy. Oversees the design, implementation and sustainability of the program. Promotes, educates and advises Employees about career opportunities available at ERIE, with close attention to internal movement, Employee development, and succession planning. Administers related assessments. Works with various internal teams on career-pathing.
Leadership Development: Leads the development and administration of the companywide leadership development program for executives, general management and senior-level individual contributors. Drives participation in the leadership development program, including marketing and reporting to key audiences. Aligns priorities and content with talent management, business needs, and cost management objectives. Ensures the leadership development program is proactive, competitive, and evaluated for effectiveness. Coaches and provides feedback to leaders on creating individual and group development and succession plans.
Leadership Onboarding: Leads the development, implementation, and administration of the onboarding program with new internal and external executives, general management, and senior-level individual contributors. Establishes and facilitates ongoing relationships to support new leader acclimation. Provides coaching and feedback. Structures and administers customized assimilation strategies. Coordinates and maintains ERIE's New Employee Orientation program.
Succession Planning: Leads the development, implementation, and administration of the succession planning program, including identification and development of key talent for executive, general management and senior leaders. Evaluates program for effectiveness. Conducts talent reviews that assess individual and group needs based on company's desired leadership skills and needs. Utilizes criteria and methods to identify talent and integrates with Learning & development to address development areas.
Assessments: Interprets and provides feedback on various assessments for Employee development and selection during the hiring and promotion process.
Talent Strategy: Supports development, implementation and perpetuation of enterprise talent strategy focusing on aligning with corporate priorities and workforce trends.
The first four duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.
Competencies
Values Diversity
Nimble Learning
Self-Development
Information Management Skills
Collaborates
Customer Focus
Job-Specific Knowledge
Cultivates Innovation
Instills Trust
Optimizes Work Processes
Ensures Accountability
Decision Quality
Qualifications
Bachelor's degree in business, organizational development, human resources development, psychology or a related field required. Master degree preferred. Seven years of experience in consulting, management, talent management, training and instructional design, workforce planning, project management, or related field, required. Familiarity with ERIE values and operations preferred. Certifications in HR, training, coaching or talent management preferred. Demonstrated business and financial acumen required. Strong knowledge of change management and organizational design techniques preferred. Proficiency with word processing, spreadsheet, database and presentation software required. Occasional overnight travel required.
Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Occasional (<20%)
Pushing/Pulling; Rarely
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely Show more details...
Human Resources Division...
Department of Position:
Talent Mgmt & HR Bus Prtn Dept
Work from:
Corporate Office in Erie, PA
Salary Range:
$83,576.00 - $133,504.00 *
salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Identifies and analyzes talent trends and issues critical to ERIE's human capital. Leads the design, development and implementation of organizational performance solutions to support and achieve company goals, including building and aligning talent and enhancing leadership and Employee performance and development. Partners with leaders and Employees to develop related skills and experience throughout the organization.
Consideration for remote work may be given to candidates that are not local to Erie, PA residing within ERIE's operating footprint.
Duties and Responsibilities
Identifies needs and opportunities to support the development, engagement and retention of key talent. Advises and supports business leaders on issues affecting optimization of talent. Provides services, including training, and coaching, to best position leaders for success.
Develops solutions to improve talent capabilities and performance. Conducts industry and organizational research to determine gaps. Keeps current and applies knowledge of organizational improvement and development methods, industry trends and benchmark data. Develops tool kits of best practices for knowledge sharing and development of skills in the organization.
Facilitates job studies and provides assessment feedback to hiring managers/supervisors during the selection process.
Designs, develops and analyzes metrics and measurement methods. Reports on results, and recommends improvements. Determines solutions, tools and techniques that satisfy client requirements.
Provides leaders with assessment feedback on their Employees to assist them with performance coaching and development opportunities.
Leverages and integrates with multiple HR functional areas as necessary.
Completes special projects and serves on task forces or project teams as required.
Mentors less experienced staff.
Duties and Responsibilities (cont'd if applicable)
Areas of specialization:
Career Development: Leads ERIE's career development program in support of the overall business strategy. Oversees the design, implementation and sustainability of the program. Promotes, educates and advises Employees about career opportunities available at ERIE, with close attention to internal movement, Employee development, and succession planning. Administers related assessments. Works with various internal teams on career-pathing.
Leadership Development: Leads the development and administration of the companywide leadership development program for executives, general management and senior-level individual contributors. Drives participation in the leadership development program, including marketing and reporting to key audiences. Aligns priorities and content with talent management, business needs, and cost management objectives. Ensures the leadership development program is proactive, competitive, and evaluated for effectiveness. Coaches and provides feedback to leaders on creating individual and group development and succession plans.
Leadership Onboarding: Leads the development, implementation, and administration of the onboarding program with new internal and external executives, general management, and senior-level individual contributors. Establishes and facilitates ongoing relationships to support new leader acclimation. Provides coaching and feedback. Structures and administers customized assimilation strategies. Coordinates and maintains ERIE's New Employee Orientation program.
Succession Planning: Leads the development, implementation, and administration of the succession planning program, including identification and development of key talent for executive, general management and senior leaders. Evaluates program for effectiveness. Conducts talent reviews that assess individual and group needs based on company's desired leadership skills and needs. Utilizes criteria and methods to identify talent and integrates with Learning & development to address development areas.
Assessments: Interprets and provides feedback on various assessments for Employee development and selection during the hiring and promotion process.
Talent Strategy: Supports development, implementation and perpetuation of enterprise talent strategy focusing on aligning with corporate priorities and workforce trends.
The first four duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.
Competencies
Values Diversity
Nimble Learning
Self-Development
Information Management Skills
Collaborates
Customer Focus
Job-Specific Knowledge
Cultivates Innovation
Instills Trust
Optimizes Work Processes
Ensures Accountability
Decision Quality
Qualifications
Bachelor's degree in business, organizational development, human resources development, psychology or a related field required. Master degree preferred. Seven years of experience in consulting, management, talent management, training and instructional design, workforce planning, project management, or related field, required. Familiarity with ERIE values and operations preferred. Certifications in HR, training, coaching or talent management preferred. Demonstrated business and financial acumen required. Strong knowledge of change management and organizational design techniques preferred. Proficiency with word processing, spreadsheet, database and presentation software required. Occasional overnight travel required.
Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Occasional (<20%)
Pushing/Pulling; Rarely
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely Show more details...
via Erie Insurance Jobs
posted_at: 1 day agoschedule_type: Full-time
Division or Field Office:
Information Technology Division...
Department of Position:
Information Technology
Work from:
Corporate Office in Erie, Pa
Salary Range:
$66,625.00 - $133,504.00
• salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education,
Division or Field Office:
Information Technology Division...
Department of Position:
Information Technology
Work from:
Corporate Office in Erie, Pa
Salary Range:
$66,625.00 - $133,504.00
• salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• A pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• A 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development, including a tuition reimbursement program for higher education and industry designations.
• Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
We are currently seeking both professional and senior level IT Analysts to join our family at our corporate offices in Erie, Pennsylvania.
Our IT Analysts are essential for the development and management of our technology and the delivery of business capabilities.
We are looking for a diverse pool of candidates across the following analyst practices:
• Business Analysis: Requirement Elicitation, Documentation & Management; Facilitation; Technical & Business Collaboration; Process Analysis; Organizational Change Management
• Data Analytics: Data Analysis & Problem Solving; Data Mapping; Data Modeling; Data Governance
• Quality Assurance: Test Strategies & Methodologies, Test Planning, Functional & Automated Testing, Risk Based Testing, Defect Management
If you have skills in one or more of the above areas, we would love the opportunity to get to know you, speak with you, and potentially set up an initial exploratory interview.
Below are some of the exciting benefits of working for Erie Insurance Group:
• Paid Relocation
• 401k Match + Pension Plan
• Comprehensive Healthcare Benefits
• Competitive Salary, Paid Time Off
• Employee Recognition Program
• Various Employee Discount Programs and Amenities
• State-of-the-Art Employee Gym Onsite
Duties and Responsibilities
• Analyzes business or technical processes with a moderate to high impact for stakeholders.
• Conducts research, generates comparisons, draws conclusions, makes recommendations and validates solutions to effect transitional changes.
• Ensures actions are in alignment with enterprise strategies.
• Collaborates across multiple teams to drive analysis management processes (i.e. business, quality, experience, system).
• Utilizes technical guidance received from leaders and higher-level peers to address complex problems and projects.
• Effectively communicates with customers, team members or other stakeholders to ensure successful outcomes.
• Participates in the execution and implementation of solutions.
• The first six duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
• This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.
Competencies
Self-Development
Collaborates
Cultivates Innovation
Instills Trust
Decision Quality
Values Diversity
Nimble Learning
Customer Focus
Optimizes Work Processes
Ensures Accountability
Information Management Skills
Job-Specific Knowledge
Using Tables And Graphs
Qualifications
Minimum Educational Requirements and Experience Equivalencies:
• Bachelor's degree in IT, MIS, Business or related field, plus two years' related experience; or
• Associate's degree in a technical field, plus four years' related experience; or
• High school diploma plus six years' related experience.
#LI-KS1
#LI-Hybrid
Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Occasional (<20%)
Pushing/Pulling; Rarely
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely Show more details...
Information Technology Division...
Department of Position:
Information Technology
Work from:
Corporate Office in Erie, Pa
Salary Range:
$66,625.00 - $133,504.00
• salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• A pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• A 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development, including a tuition reimbursement program for higher education and industry designations.
• Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
We are currently seeking both professional and senior level IT Analysts to join our family at our corporate offices in Erie, Pennsylvania.
Our IT Analysts are essential for the development and management of our technology and the delivery of business capabilities.
We are looking for a diverse pool of candidates across the following analyst practices:
• Business Analysis: Requirement Elicitation, Documentation & Management; Facilitation; Technical & Business Collaboration; Process Analysis; Organizational Change Management
• Data Analytics: Data Analysis & Problem Solving; Data Mapping; Data Modeling; Data Governance
• Quality Assurance: Test Strategies & Methodologies, Test Planning, Functional & Automated Testing, Risk Based Testing, Defect Management
If you have skills in one or more of the above areas, we would love the opportunity to get to know you, speak with you, and potentially set up an initial exploratory interview.
Below are some of the exciting benefits of working for Erie Insurance Group:
• Paid Relocation
• 401k Match + Pension Plan
• Comprehensive Healthcare Benefits
• Competitive Salary, Paid Time Off
• Employee Recognition Program
• Various Employee Discount Programs and Amenities
• State-of-the-Art Employee Gym Onsite
Duties and Responsibilities
• Analyzes business or technical processes with a moderate to high impact for stakeholders.
• Conducts research, generates comparisons, draws conclusions, makes recommendations and validates solutions to effect transitional changes.
• Ensures actions are in alignment with enterprise strategies.
• Collaborates across multiple teams to drive analysis management processes (i.e. business, quality, experience, system).
• Utilizes technical guidance received from leaders and higher-level peers to address complex problems and projects.
• Effectively communicates with customers, team members or other stakeholders to ensure successful outcomes.
• Participates in the execution and implementation of solutions.
• The first six duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
• This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.
Competencies
Self-Development
Collaborates
Cultivates Innovation
Instills Trust
Decision Quality
Values Diversity
Nimble Learning
Customer Focus
Optimizes Work Processes
Ensures Accountability
Information Management Skills
Job-Specific Knowledge
Using Tables And Graphs
Qualifications
Minimum Educational Requirements and Experience Equivalencies:
• Bachelor's degree in IT, MIS, Business or related field, plus two years' related experience; or
• Associate's degree in a technical field, plus four years' related experience; or
• High school diploma plus six years' related experience.
#LI-KS1
#LI-Hybrid
Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Occasional (<20%)
Pushing/Pulling; Rarely
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely Show more details...
via Erie Insurance Jobs
posted_at: 10 days agoschedule_type: Full-time
Division or Field Office:
Commercial Lines Products Division...
Department of Position:
Data & Analytics
Work from:
Corporate Office in Erie, Pa
Salary Range:
$53,114.00 - $133,504.00
• salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training,
Division or Field Office:
Commercial Lines Products Division...
Department of Position:
Data & Analytics
Work from:
Corporate Office in Erie, Pa
Salary Range:
$53,114.00 - $133,504.00
• salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• A pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• A 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development, including a tuition reimbursement program for higher education and industry designations.
• Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Assesses basic information needs, designs studies, analyzes results and delivers key findings in support of business leaders. Plans and manages data and analytics projects of low to moderate complexity and impact to the business.
• The Hiring Manager will consider candidates for Data & Analytics Specialist I, II or Sr. Level of position offered will be based upon the depth and breadth of selected candidate’s experience and qualifications.
• We are looking for a diverse pool of candidates with the skillsets below:
• Problem solving skills
• Verbal and written communication skills
• Accuracy and attention to detail
• Strong mathematical skills
• Adept at writing quieries, creating reports and making presentations
• Knowledge of data visualizations software (Tableau, QLIK)
• Knowledge of coding lanuages (SQL, R, SAS or Python)
• If you have skills in one or more of the above areas, we would love the opportunity to get to know you, speak with you, and potentially set up an initial exploratory interview.
• Below are some of the exciting benefits of working for Erie Insurance Group:
• Paid Relocation
• 401k Match + Pension Plan
• Comprehensive Healthcare Benefits
• Competitive Salary, Paid Time Off
• Various Employee Discount Programs and Amenities
• State-of-the-Art Employee Gym Onsite
Duties and Responsibilities
Supports modeling and developing data warehouse programs of low to moderate complexity ensuring business needs are met. Analyzes metrics and supports audit of source data.
Supports the planning, development, modeling, implementation and reporting of all related data.
Assists in identifying short- and long-term data and analytics goals related to business objectives. Measures the effectiveness of the data and analytics strategies in driving performance improvement.
Assists in preparing ad-hoc and recurring reports using appropriate programming languages and software tools. Analyzes financial implications of business decisions and identifies approaches to resolve business problems. Monitors and reports on progress and results as requested.
Analyzes current landscape and trends to assist in planning. Recommends changes to business strategies and tactics as appropriate.
Creates files that include topics related to the industry, competitors, products, service innovations and trends. Works with specialists to develop, communicate and enforce standards for proper documentation and organization of electronic files, data and deliverables.
Conducts special research studies as directed.
The first two duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Competencies
Values Diversity
Self-Development
Nimble Learning
Collaborates
Customer Focus
Cultivates Innovation
Information Management Skills
Instills Trust
Optimizes Work Processes
Job-Specific Knowledge
Ensures Accountability
Decision Quality
Qualifications
The minimum education and experience requirements are as follows:
Bachelor's degree in Mathematics or related field; or
Bachelor's degree with one year of experience in research, analysis, strategic planning, financial analysis, information systems or related field;
or Associate degree and three years of experience in research, analysis, strategic planning, financial analysis, information systems or related field;
or High school diploma or GED with five years of experience in research, analysis, strategic planning, financial analysis, information systems or related field.
Insurance industry experience preferred. An understanding of analysis and research required. Basic understanding of dataset, programming, querying and reporting design required. Basic understanding of programming with SAS, SQL, SPSS, Python, R, or other related data analysis programs preferred. Understanding of developing, maintaining, and monitoring enterprise data governance policies and standards preferred. Knowledge of statistical and financial analysis and quantitative techniques preferred. Project management experience preferred. Proficiency with word processing, spreadsheet, database, presentation and flow-charting software required. Proficiency with research-specific, statistical report writing software preferred.
#LI-KS1
#LI-Hybrid
Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Rarely
Pushing/Pulling; Occasional (<20%)
Manual Keying/Data Entry; Often (20-50%)
Climbing; Rarely Show more details...
Commercial Lines Products Division...
Department of Position:
Data & Analytics
Work from:
Corporate Office in Erie, Pa
Salary Range:
$53,114.00 - $133,504.00
• salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• A pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• A 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development, including a tuition reimbursement program for higher education and industry designations.
• Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Assesses basic information needs, designs studies, analyzes results and delivers key findings in support of business leaders. Plans and manages data and analytics projects of low to moderate complexity and impact to the business.
• The Hiring Manager will consider candidates for Data & Analytics Specialist I, II or Sr. Level of position offered will be based upon the depth and breadth of selected candidate’s experience and qualifications.
• We are looking for a diverse pool of candidates with the skillsets below:
• Problem solving skills
• Verbal and written communication skills
• Accuracy and attention to detail
• Strong mathematical skills
• Adept at writing quieries, creating reports and making presentations
• Knowledge of data visualizations software (Tableau, QLIK)
• Knowledge of coding lanuages (SQL, R, SAS or Python)
• If you have skills in one or more of the above areas, we would love the opportunity to get to know you, speak with you, and potentially set up an initial exploratory interview.
• Below are some of the exciting benefits of working for Erie Insurance Group:
• Paid Relocation
• 401k Match + Pension Plan
• Comprehensive Healthcare Benefits
• Competitive Salary, Paid Time Off
• Various Employee Discount Programs and Amenities
• State-of-the-Art Employee Gym Onsite
Duties and Responsibilities
Supports modeling and developing data warehouse programs of low to moderate complexity ensuring business needs are met. Analyzes metrics and supports audit of source data.
Supports the planning, development, modeling, implementation and reporting of all related data.
Assists in identifying short- and long-term data and analytics goals related to business objectives. Measures the effectiveness of the data and analytics strategies in driving performance improvement.
Assists in preparing ad-hoc and recurring reports using appropriate programming languages and software tools. Analyzes financial implications of business decisions and identifies approaches to resolve business problems. Monitors and reports on progress and results as requested.
Analyzes current landscape and trends to assist in planning. Recommends changes to business strategies and tactics as appropriate.
Creates files that include topics related to the industry, competitors, products, service innovations and trends. Works with specialists to develop, communicate and enforce standards for proper documentation and organization of electronic files, data and deliverables.
Conducts special research studies as directed.
The first two duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Competencies
Values Diversity
Self-Development
Nimble Learning
Collaborates
Customer Focus
Cultivates Innovation
Information Management Skills
Instills Trust
Optimizes Work Processes
Job-Specific Knowledge
Ensures Accountability
Decision Quality
Qualifications
The minimum education and experience requirements are as follows:
Bachelor's degree in Mathematics or related field; or
Bachelor's degree with one year of experience in research, analysis, strategic planning, financial analysis, information systems or related field;
or Associate degree and three years of experience in research, analysis, strategic planning, financial analysis, information systems or related field;
or High school diploma or GED with five years of experience in research, analysis, strategic planning, financial analysis, information systems or related field.
Insurance industry experience preferred. An understanding of analysis and research required. Basic understanding of dataset, programming, querying and reporting design required. Basic understanding of programming with SAS, SQL, SPSS, Python, R, or other related data analysis programs preferred. Understanding of developing, maintaining, and monitoring enterprise data governance policies and standards preferred. Knowledge of statistical and financial analysis and quantitative techniques preferred. Project management experience preferred. Proficiency with word processing, spreadsheet, database, presentation and flow-charting software required. Proficiency with research-specific, statistical report writing software preferred.
#LI-KS1
#LI-Hybrid
Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Rarely
Pushing/Pulling; Occasional (<20%)
Manual Keying/Data Entry; Often (20-50%)
Climbing; Rarely Show more details...
via Erie Insurance Jobs
posted_at: 7 days agoschedule_type: Full-time
Division or Field Office:
Erie Branch Office...
Department of Position:
Claims Department
Work from:
Erie Branch Office
Salary Range:
$33,755.00 - $53,921.00 *
salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location,
Division or Field Office:
Erie Branch Office...
Department of Position:
Claims Department
Work from:
Erie Branch Office
Salary Range:
$33,755.00 - $53,921.00 *
salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Under minimal supervision, performs more complex claims/zone support and administrative activities. Also performs various systems-related tasks and trains users on ERIE systems.
• The successful candidate will work Monday-Friday, 8:00a.m. - 4:30p.m.
• A hybrid work schedule will be available
Duties and Responsibilities
Performs complex support and administrative functions, including developing and maintaining spreadsheets and reports, and supporting third party vendor relationships and processes. Orders supplies and schedules/coordinates meetings. Greets and directs visitors to appropriate personnel.
Provides inbound and outbound phone support to customers including policyholders, claimants and agents, and handles all inquiries with customer service as a priority.
Provides support in various disciplines including material damage, property, liability, subrogation, workers compensation, medical, and litigation. Assists with various activities including preparing and processing documents, preparing time sensitive and confidential claim file information on a routine basis. Assist with follow up calls and other claim file support as needed.
Performs various system-related tasks and assists in resolving systems problems. Acts as a liaison to Home Office regarding systems issues. Trains users on ERIE systems.
Handles financial transactions including transfers, recoveries and recodes for claim files. Handles sensitive financial information including bank deposits, vendor file verifications, IRS verifications and updates.
Provides customer service support during weather events including CAT loss reports and other CAT support duties.
Responds to inquiries from customers, including but not limited to, adjusters, Policyholders, Agents, independent adjusters and claimants and/or refers to others as required. Handles all inquiries with customer service as a priority.
Duties and Responsibilities (cont'd if applicable)
Assists claims personnel with various activities, as required, including accessing and verifying Policyholder information, providing other information, completing paperwork and entering loss reports and/or claims information into the claims management system. Maintains diary systems of open claim files as required.
Assists supervisor with various tasks including setting schedules and assigning work as required.
Completes special projects as required.
Trains/mentors less experienced staff as required. Substitutes, acts as a back-up and cross-trains for other field office positions as required.
The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
Competencies
Job-Specific Knowledge
Values Diversity
Nimble Learning
Self-Development
Collaborates
Customer Focus
Cultivates Innovation
Instills Trust
Optimizes Work Processes
Ensures Accountability
Decision Quality
Qualifications
Minimum Required Education Equivalents
Bachelor's degree in business or related field; or
Associate's degree in business or related field and two years customer service in a professional setting claims support or office experience; or
High School Diploma or GED and four years claims support or office experience, required.
Demonstrated ability to type a minimum of 45 words per minute and 100 net data entry keystrokes per minute preferred. Completion of LOMA Select tests required. Passing score on LOMA Select tests required. Working knowledge of word processing and spreadsheet software required. Experience in the insurance industry preferred. Completion or active pursuit of Program in General Insurance (INS 21, 22,23) and Program in Supervisory Management 18 and 19 preferred. Valid driver's license preferred.
Physical Requirements
Lifting 0-20 lbs; Frequent (50-80%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Rarely
Pushing/Pulling; Frequent (50-80%)
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely Show more details...
Erie Branch Office...
Department of Position:
Claims Department
Work from:
Erie Branch Office
Salary Range:
$33,755.00 - $53,921.00 *
salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Under minimal supervision, performs more complex claims/zone support and administrative activities. Also performs various systems-related tasks and trains users on ERIE systems.
• The successful candidate will work Monday-Friday, 8:00a.m. - 4:30p.m.
• A hybrid work schedule will be available
Duties and Responsibilities
Performs complex support and administrative functions, including developing and maintaining spreadsheets and reports, and supporting third party vendor relationships and processes. Orders supplies and schedules/coordinates meetings. Greets and directs visitors to appropriate personnel.
Provides inbound and outbound phone support to customers including policyholders, claimants and agents, and handles all inquiries with customer service as a priority.
Provides support in various disciplines including material damage, property, liability, subrogation, workers compensation, medical, and litigation. Assists with various activities including preparing and processing documents, preparing time sensitive and confidential claim file information on a routine basis. Assist with follow up calls and other claim file support as needed.
Performs various system-related tasks and assists in resolving systems problems. Acts as a liaison to Home Office regarding systems issues. Trains users on ERIE systems.
Handles financial transactions including transfers, recoveries and recodes for claim files. Handles sensitive financial information including bank deposits, vendor file verifications, IRS verifications and updates.
Provides customer service support during weather events including CAT loss reports and other CAT support duties.
Responds to inquiries from customers, including but not limited to, adjusters, Policyholders, Agents, independent adjusters and claimants and/or refers to others as required. Handles all inquiries with customer service as a priority.
Duties and Responsibilities (cont'd if applicable)
Assists claims personnel with various activities, as required, including accessing and verifying Policyholder information, providing other information, completing paperwork and entering loss reports and/or claims information into the claims management system. Maintains diary systems of open claim files as required.
Assists supervisor with various tasks including setting schedules and assigning work as required.
Completes special projects as required.
Trains/mentors less experienced staff as required. Substitutes, acts as a back-up and cross-trains for other field office positions as required.
The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
Competencies
Job-Specific Knowledge
Values Diversity
Nimble Learning
Self-Development
Collaborates
Customer Focus
Cultivates Innovation
Instills Trust
Optimizes Work Processes
Ensures Accountability
Decision Quality
Qualifications
Minimum Required Education Equivalents
Bachelor's degree in business or related field; or
Associate's degree in business or related field and two years customer service in a professional setting claims support or office experience; or
High School Diploma or GED and four years claims support or office experience, required.
Demonstrated ability to type a minimum of 45 words per minute and 100 net data entry keystrokes per minute preferred. Completion of LOMA Select tests required. Passing score on LOMA Select tests required. Working knowledge of word processing and spreadsheet software required. Experience in the insurance industry preferred. Completion or active pursuit of Program in General Insurance (INS 21, 22,23) and Program in Supervisory Management 18 and 19 preferred. Valid driver's license preferred.
Physical Requirements
Lifting 0-20 lbs; Frequent (50-80%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Rarely
Pushing/Pulling; Frequent (50-80%)
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely Show more details...
via Erie Insurance Jobs
posted_at: 6 days agoschedule_type: Full-time
Division or Field Office:
Customer Service Division...
Department of Position:
Zone Operations Dept
Work from:
Corporate Office, Erie PA
Salary Range:
$33,755.00 - $53,921.00 *
salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials,
Division or Field Office:
Customer Service Division...
Department of Position:
Zone Operations Dept
Work from:
Corporate Office, Erie PA
Salary Range:
$33,755.00 - $53,921.00 *
salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Under minimal supervision, settles routine claims within limits of authority.
This is a hybrid position, 2 days in the office (Tues/Wed) , work from home remote 3 days (Mon/Thurs/Fri). Hours 8:00 am - 4:30 pm, M-F during training period, adjusting to 9:00 - 5:30 pm M - F upon completion of training. Occasional evening hours until 7:30 pm and Saturday shift may be required based on business and service level requirements.
Duties and Responsibilities
Processes first party automobile, third party clear liability automobile and low severity propertyclaims within limits of authority. Contacts Policyholders and/or claimants, verifies coverage, sets reserves, requests claim checks and settles claims.
Establishes contact with all parties involved in the claim in accordance with ERIE’s expectations.
Handles inquiries from Policyholders, Agents, insurance carriers,claimants and others.
Enters loss information into claims system.
Prepares correspondence, forms and related materials.
Reviews all pending claims/activities on a regular basis.
The first six duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Competencies
Self-Development
Collaborates
Cultivates Innovation
Instills Trust
Decision Quality
Values Diversity
Nimble Learning
Customer Focus
Optimizes Work Processes
Ensures Accountability
Detail Orientation
Information Management Skills
Job-Specific Knowledge
Qualifications
Educational Equivalents
High school diploma or GED and one year of related claims handling or customer service experience required; or
Bachelor's degree required.
Pursuit of general insurance education preferred. Ability to obtain license as required by state within 90 days of employment in role. Position requires incumbents to provide support for property claims during periods of heavy volume.
Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Rarely
Pushing/Pulling; Occasional (<20%)
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely Show more details...
Customer Service Division...
Department of Position:
Zone Operations Dept
Work from:
Corporate Office, Erie PA
Salary Range:
$33,755.00 - $53,921.00 *
salary range is for this level and may vary based on actual level of role hired for
• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Under minimal supervision, settles routine claims within limits of authority.
This is a hybrid position, 2 days in the office (Tues/Wed) , work from home remote 3 days (Mon/Thurs/Fri). Hours 8:00 am - 4:30 pm, M-F during training period, adjusting to 9:00 - 5:30 pm M - F upon completion of training. Occasional evening hours until 7:30 pm and Saturday shift may be required based on business and service level requirements.
Duties and Responsibilities
Processes first party automobile, third party clear liability automobile and low severity propertyclaims within limits of authority. Contacts Policyholders and/or claimants, verifies coverage, sets reserves, requests claim checks and settles claims.
Establishes contact with all parties involved in the claim in accordance with ERIE’s expectations.
Handles inquiries from Policyholders, Agents, insurance carriers,claimants and others.
Enters loss information into claims system.
Prepares correspondence, forms and related materials.
Reviews all pending claims/activities on a regular basis.
The first six duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Competencies
Self-Development
Collaborates
Cultivates Innovation
Instills Trust
Decision Quality
Values Diversity
Nimble Learning
Customer Focus
Optimizes Work Processes
Ensures Accountability
Detail Orientation
Information Management Skills
Job-Specific Knowledge
Qualifications
Educational Equivalents
High school diploma or GED and one year of related claims handling or customer service experience required; or
Bachelor's degree required.
Pursuit of general insurance education preferred. Ability to obtain license as required by state within 90 days of employment in role. Position requires incumbents to provide support for property claims during periods of heavy volume.
Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Occasional (<20%)
Driving; Rarely
Pushing/Pulling; Occasional (<20%)
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely Show more details...
via Erie Insurance Jobs
posted_at: 1 day agoschedule_type: Full-time
Division or Field Office:
Office Of The President...
Department of Position:
Business Capability Enblt Dept
Work from:
Home or Corporate Office, Erie, PA
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices
Division or Field Office:
Office Of The President...
Department of Position:
Business Capability Enblt Dept
Work from:
Home or Corporate Office, Erie, PA
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• A pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• A 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development, including a tuition reimbursement program for higher education and industry designations.
• Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts, up to $12,500 a year.
Position Summary
Acts as a Discipline Lead for a key set of technologies. Performs as a Subject Matter Expert on an application or set of technologies. Leads, coaches, and mentors software engineers and IT administrators. Serves as a consultant to management on needed skillsets, tools, and training.
The Master Engineer - Automation position will focus on the process of performing software testing activities with little or no human interaction, to achieve greater speed and efficiency. This position will focus on our IaaS patterns, standards, and best practices, creating repeatable processes and reusable components, and establishing criteria for determining if a SaaS offering meets ERIE standards for security, performance, testability, and maintenance.
• Candidates within our operating footprint may be considered for remote work.
• Current approved states for remote work are: DE, FL, GA, IL, IN, KY, MD, NC, NJ, NY, OH, OK, PA, SC, TN, TX, VA, Washington DC, WV and WI
Preferred Skills: Deep understanding of infrastructure automation techniques, cloud platforms, and cloud support options.
Duties and Responsibilities
Creates and maintains code/configurations, focusing on highly complex/impactful delivery items, New Technology Introduction, and Level III support for Major Incidents/Production Outages.
Effectively communicates with customers, teammates, or other stakeholders by developing and managing relationships with diverse groups of stakeholders at multiple levels; describing and teaching the discipline for administrators and software engineers; and providing feedback to and consulting with management on administrator and software engineer strengths and areas of growth.
Proactively monitors the demand/capacity/security/performance of a technology domain and provides recommendations for maintaining service levels.
Accountable for overall quality of a technology domain, including verifying the applied discipline through solution, design, code, and unit test reviews (may delegate as appropriate); documenting, scoring, improving, and reporting on Non-Functional Requirements; and creating, maintaining and validating standards/patterns/disciplines/best practices to meet current and future needs.
Influences enterprise solution strategy and applies them through administrators and software engineers.
Maintains awareness of industry best-practices, opportunities, and risks related to the use of the key technology domain and is constantly looking forward to the future of the technology set, whether it's capacity/performance planning, upgrades/security enhancements, or lifecycle management (sunset/replace).
The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.
Competencies
Self-Development
Collaborates
Cultivates Innovation
Instills Trust
Decision Quality
Values Diversity
Nimble Learning
Customer Focus
Optimizes Work Processes
Ensures Accountability
Qualifications
Bachelor’s degree in IT, MIS, Business or related field, plus six years' related experience; or Associate degree in technical field, plus eight years' related experience; or High school diploma plus ten years' related experience.
Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Occasional (<20%)
Pushing/Pulling; Rarely
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely Show more details...
Office Of The President...
Department of Position:
Business Capability Enblt Dept
Work from:
Home or Corporate Office, Erie, PA
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• A pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• A 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development, including a tuition reimbursement program for higher education and industry designations.
• Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts, up to $12,500 a year.
Position Summary
Acts as a Discipline Lead for a key set of technologies. Performs as a Subject Matter Expert on an application or set of technologies. Leads, coaches, and mentors software engineers and IT administrators. Serves as a consultant to management on needed skillsets, tools, and training.
The Master Engineer - Automation position will focus on the process of performing software testing activities with little or no human interaction, to achieve greater speed and efficiency. This position will focus on our IaaS patterns, standards, and best practices, creating repeatable processes and reusable components, and establishing criteria for determining if a SaaS offering meets ERIE standards for security, performance, testability, and maintenance.
• Candidates within our operating footprint may be considered for remote work.
• Current approved states for remote work are: DE, FL, GA, IL, IN, KY, MD, NC, NJ, NY, OH, OK, PA, SC, TN, TX, VA, Washington DC, WV and WI
Preferred Skills: Deep understanding of infrastructure automation techniques, cloud platforms, and cloud support options.
Duties and Responsibilities
Creates and maintains code/configurations, focusing on highly complex/impactful delivery items, New Technology Introduction, and Level III support for Major Incidents/Production Outages.
Effectively communicates with customers, teammates, or other stakeholders by developing and managing relationships with diverse groups of stakeholders at multiple levels; describing and teaching the discipline for administrators and software engineers; and providing feedback to and consulting with management on administrator and software engineer strengths and areas of growth.
Proactively monitors the demand/capacity/security/performance of a technology domain and provides recommendations for maintaining service levels.
Accountable for overall quality of a technology domain, including verifying the applied discipline through solution, design, code, and unit test reviews (may delegate as appropriate); documenting, scoring, improving, and reporting on Non-Functional Requirements; and creating, maintaining and validating standards/patterns/disciplines/best practices to meet current and future needs.
Influences enterprise solution strategy and applies them through administrators and software engineers.
Maintains awareness of industry best-practices, opportunities, and risks related to the use of the key technology domain and is constantly looking forward to the future of the technology set, whether it's capacity/performance planning, upgrades/security enhancements, or lifecycle management (sunset/replace).
The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.
Competencies
Self-Development
Collaborates
Cultivates Innovation
Instills Trust
Decision Quality
Values Diversity
Nimble Learning
Customer Focus
Optimizes Work Processes
Ensures Accountability
Qualifications
Bachelor’s degree in IT, MIS, Business or related field, plus six years' related experience; or Associate degree in technical field, plus eight years' related experience; or High school diploma plus ten years' related experience.
Physical Requirements
Lifting 0-20 lbs; Occasional (<20%)
Lifting 20-50 lbs; Occasional (<20%)
Lifting Over 50 lbs; Rarely
Driving; Occasional (<20%)
Pushing/Pulling; Rarely
Manual Keying/Data Entry; Frequent (50-80%)
Climbing; Rarely Show more details...
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