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Forever 21
Forever21.com is a popular online store that offers a wide range of trendy fashion products for women, men, and kids. Established in 1984, the company has grown rapidly to become a global fashion retailer with over 800 stores in different countries. The website showcases a diverse collection of clothing, shoes, accessories, and beauty products that are updated regularly to keep up with the latest fashion trends. Their products are reasonably priced and cater to a wide range of customers. The website also offers free shipping on orders over a certain amount and has a simple and user-friendly interface.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude52.3824 / 4.8995 Google Map
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Traffic rank#4,559 Site Rank
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Site age26 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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FoundedApril 16, 1984
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FoundersDo Won Chang,and,Jin Sook Chang
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HeadquartersLos Angeles, California,, U.S.
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Number of locations540 (2021)
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Key peopleWinnie Park (CEO)
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Number of employees43,000 (2019)
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ParentAuthentic Brands Group,Brookfield Properties,Simon Property Group
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SubsidiariesForever21 International,Forever 21,XXI Forever,Love 21,Riley Rose
Traffic rank
#4,559
#4,559
Site age
26 yrs
26 yrs
Location
United States
United States
Popular Questions for Forever 21
Newest job postings for Forever 21
via LinkedIn
posted_at: 21 hours agoschedule_type: Full-time
Overview
The Sales Associate is responsible for demonstrating knowledge and love of the brand while ensuring each customer has an exciting and enjoyable experience. The Sales Associate bring a positive attitude and service mentality to every interaction in an effort to delight the Forever 21 shopper...
Responsibilities
• Consistently creates a welcoming environment as customers enter or exit the store.
• Immediately responds to customer inquiries
Overview
The Sales Associate is responsible for demonstrating knowledge and love of the brand while ensuring each customer has an exciting and enjoyable experience. The Sales Associate bring a positive attitude and service mentality to every interaction in an effort to delight the Forever 21 shopper...
Responsibilities
• Consistently creates a welcoming environment as customers enter or exit the store.
• Immediately responds to customer inquiries and needs.
• Proactively seeks opportunities to deliver a great customer experience.
• Assists in the location, availability and selection of merchandise.
• Uses basic selling techniques to engage with the customer.
• Introduces current sales, promotions, credit card applications and other brand initiatives to gain customer’s loyalty.
• Follows the Company’s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting and Styling, and Thanking).
• Completes sales transactions and maintains proper accountability at registers.
• Processes merchandise returns and exchanges courteously and under company guidelines.
• Speaks positively about the brand, about our customers, and about other team members.
• Demonstrates initiative, teamwork and ownership in every interaction.
• Maintains the visual standards for the selling floor, fitting rooms, visual displays and presentations.
• Assists in daily store recovery, before, during or after store opening hours.
• Adheres to company policies, procedures, and loss prevention practices.
• Shares feedback and ideas with management that will help improve the processes in the store.
• Adapts to an environment that changes quickly while managing multiple tasks.
• Provides support for all cross-functional departments.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must be at least 16 years of age.
• Minimum of one year of retail sales experience and previous cash handling experience is preferred.
• Must be energetic and charismatic.
• Must have strong communication, organizational and time management skills.
• Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure interactions are conducted without bias or prejudice.
• Must be able to complete sales transactions in POS register system.
• Must be available to work a flexible schedule to meet the needs of the business which may include the closing shift, weekends, and holidays.
• Must be able to spend up to 100% of the working time standing and walking.
• Must be able to lift and carry up to 50 lbs.
• Must be able to perform repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and working with cleaning chemicals.
Requirements & EEO Statement
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics” Show more details...
The Sales Associate is responsible for demonstrating knowledge and love of the brand while ensuring each customer has an exciting and enjoyable experience. The Sales Associate bring a positive attitude and service mentality to every interaction in an effort to delight the Forever 21 shopper...
Responsibilities
• Consistently creates a welcoming environment as customers enter or exit the store.
• Immediately responds to customer inquiries and needs.
• Proactively seeks opportunities to deliver a great customer experience.
• Assists in the location, availability and selection of merchandise.
• Uses basic selling techniques to engage with the customer.
• Introduces current sales, promotions, credit card applications and other brand initiatives to gain customer’s loyalty.
• Follows the Company’s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting and Styling, and Thanking).
• Completes sales transactions and maintains proper accountability at registers.
• Processes merchandise returns and exchanges courteously and under company guidelines.
• Speaks positively about the brand, about our customers, and about other team members.
• Demonstrates initiative, teamwork and ownership in every interaction.
• Maintains the visual standards for the selling floor, fitting rooms, visual displays and presentations.
• Assists in daily store recovery, before, during or after store opening hours.
• Adheres to company policies, procedures, and loss prevention practices.
• Shares feedback and ideas with management that will help improve the processes in the store.
• Adapts to an environment that changes quickly while managing multiple tasks.
• Provides support for all cross-functional departments.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must be at least 16 years of age.
• Minimum of one year of retail sales experience and previous cash handling experience is preferred.
• Must be energetic and charismatic.
• Must have strong communication, organizational and time management skills.
• Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure interactions are conducted without bias or prejudice.
• Must be able to complete sales transactions in POS register system.
• Must be available to work a flexible schedule to meet the needs of the business which may include the closing shift, weekends, and holidays.
• Must be able to spend up to 100% of the working time standing and walking.
• Must be able to lift and carry up to 50 lbs.
• Must be able to perform repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and working with cleaning chemicals.
Requirements & EEO Statement
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics” Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
Overview
The Assistant Store Manager Visual will provide leadership and direction to the store merchandising team and reports directly to the Store Manager. The Assistant Store Manager Visual will focus on creating an exciting and enticing store ambiance that will work in line with the Company’s value to drive customer satisfaction and deliver the best in store customer experience. Alongside the... Store Manager, the Assistant Store Manager Visual
Overview
The Assistant Store Manager Visual will provide leadership and direction to the store merchandising team and reports directly to the Store Manager. The Assistant Store Manager Visual will focus on creating an exciting and enticing store ambiance that will work in line with the Company’s value to drive customer satisfaction and deliver the best in store customer experience. Alongside the... Store Manager, the Assistant Store Manager Visual must be a role model for the company, the customer first mentality and the culture.
Responsibilities
• Works directly with Store Manager to set the visual presentation of the store through merchandising, floor set planning and execution, replenishment, launches, updates, shipment, loss prevention, and service.
• Drives results through creating short-term plans and long-term strategies, processes, and events that reflects a positive and rewarding experience with the company for both the customer and the employees.
• Assists in setting the tone and standards that drive customer satisfaction that will lead the business to be recognizable within the market, while maintaining flexibility in supporting store operation functions.
• Works with Store Manager and other members of management to create processes or programs in store that will drive sales and bottom-line profitability. Reinforces customer service values by coaching FT Store Supervisors, PT Store Supervisors and Sales Associates.
• Contributes in the coaching of visual expectation and education of the brand to help guide FT Store Supervisors, PT Store Supervisors and Sales Associates in maximizing their product knowledge through customer service interaction.
• Stays up to date on retail trends and creates initiatives that aid in creating a notable customer experience.
• Communicates regularly with the management team regarding all aspects of sales, visual execution, customer feedback and FT Store Supervisor, PT Store Supervisor and Sales Associate performance.
• Develops the plan for floor sets, translates it into implementation steps and directs the other store assistant managers, leads and brand ambassadors to execute.
• Oversees all window execution, installs and styling of all window and interior mannequins.
• This includes making presentation adjustments based on store design type and assortment levels.
• Analyzes field merchandise reports and make necessary product placement/adjustments based on selling and field merchandise reports.
• Trains, coaches and directs FT Store Supervisors, PT Store Supervisors and Sales Associates on merchandise handling, shipment processing, merchandise presentation, and visual techniques as needed.
• Leads overall store earnings by driving top line sales and managing controllable contribution practicing Leader on Duty tasks.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must be at least 18 years old with a high school diploma or equivalent. College degree or relevant technical or vocational training preferred.
• Must have at least 2 to 4 years of retail management experience.
• Must have proven visual merchandising skill and ability within a high-volume retailer.
• Must demonstrate a strong customer focus.
• Must be skilled in leadership, coaching, and training, sales generation, strategic planning, authentic customer service, communication, conflict resolution, business acumen, time management, and POS and other retail software proficiency.
• Must be capable of conducting training workshops to instruct and achieve company standards.
• Must be cross-functionally sound in store operations. May be asked to step into Operations roles dependent on business needs.
• Must be able to provide feedback, develop others, embrace and lead change, and make decisions under ambiguity.
• Must have excellent interpersonal skills and be able act with integrity and professionalism to ensure that all business is conducted without bias or prejudice.
• Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
• Must be available to work a flexible schedule to meet the needs of the business, which may include closing, weekend, and holiday shifts.
Requirements & EEO Statement
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics” Show more details...
The Assistant Store Manager Visual will provide leadership and direction to the store merchandising team and reports directly to the Store Manager. The Assistant Store Manager Visual will focus on creating an exciting and enticing store ambiance that will work in line with the Company’s value to drive customer satisfaction and deliver the best in store customer experience. Alongside the... Store Manager, the Assistant Store Manager Visual must be a role model for the company, the customer first mentality and the culture.
Responsibilities
• Works directly with Store Manager to set the visual presentation of the store through merchandising, floor set planning and execution, replenishment, launches, updates, shipment, loss prevention, and service.
• Drives results through creating short-term plans and long-term strategies, processes, and events that reflects a positive and rewarding experience with the company for both the customer and the employees.
• Assists in setting the tone and standards that drive customer satisfaction that will lead the business to be recognizable within the market, while maintaining flexibility in supporting store operation functions.
• Works with Store Manager and other members of management to create processes or programs in store that will drive sales and bottom-line profitability. Reinforces customer service values by coaching FT Store Supervisors, PT Store Supervisors and Sales Associates.
• Contributes in the coaching of visual expectation and education of the brand to help guide FT Store Supervisors, PT Store Supervisors and Sales Associates in maximizing their product knowledge through customer service interaction.
• Stays up to date on retail trends and creates initiatives that aid in creating a notable customer experience.
• Communicates regularly with the management team regarding all aspects of sales, visual execution, customer feedback and FT Store Supervisor, PT Store Supervisor and Sales Associate performance.
• Develops the plan for floor sets, translates it into implementation steps and directs the other store assistant managers, leads and brand ambassadors to execute.
• Oversees all window execution, installs and styling of all window and interior mannequins.
• This includes making presentation adjustments based on store design type and assortment levels.
• Analyzes field merchandise reports and make necessary product placement/adjustments based on selling and field merchandise reports.
• Trains, coaches and directs FT Store Supervisors, PT Store Supervisors and Sales Associates on merchandise handling, shipment processing, merchandise presentation, and visual techniques as needed.
• Leads overall store earnings by driving top line sales and managing controllable contribution practicing Leader on Duty tasks.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must be at least 18 years old with a high school diploma or equivalent. College degree or relevant technical or vocational training preferred.
• Must have at least 2 to 4 years of retail management experience.
• Must have proven visual merchandising skill and ability within a high-volume retailer.
• Must demonstrate a strong customer focus.
• Must be skilled in leadership, coaching, and training, sales generation, strategic planning, authentic customer service, communication, conflict resolution, business acumen, time management, and POS and other retail software proficiency.
• Must be capable of conducting training workshops to instruct and achieve company standards.
• Must be cross-functionally sound in store operations. May be asked to step into Operations roles dependent on business needs.
• Must be able to provide feedback, develop others, embrace and lead change, and make decisions under ambiguity.
• Must have excellent interpersonal skills and be able act with integrity and professionalism to ensure that all business is conducted without bias or prejudice.
• Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
• Must be available to work a flexible schedule to meet the needs of the business, which may include closing, weekend, and holiday shifts.
Requirements & EEO Statement
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics” Show more details...
via LinkedIn
posted_at: 15 hours agoschedule_type: Full-time
Requirements & EEO Statement
The Assistant Store Manager Visual Role...
The Assistant Store Manager Visual will provide leadership and direction to the store merchandising team and reports directly to the Store Manager. The Assistant Store Manager Visual will focus on creating an exciting and enticing store ambiance that will work in line with the Company’s value to drive customer satisfaction and deliver the best in store customer experience.
Requirements & EEO Statement
The Assistant Store Manager Visual Role...
The Assistant Store Manager Visual will provide leadership and direction to the store merchandising team and reports directly to the Store Manager. The Assistant Store Manager Visual will focus on creating an exciting and enticing store ambiance that will work in line with the Company’s value to drive customer satisfaction and deliver the best in store customer experience. Alongside the Store Manager, the Assistant Store Manager Visual must be a role model for the company, the customer first mentality and the culture.
Duties/Responsibilities:
Works directly with Store Manager to set the visual presentation of the store through merchandising, floor set planning and execution, replenishment, launches, updates, shipment, loss prevention, and service.
Drives results through creating short-term plans and long-term strategies, processes, and events that reflects a positive and rewarding experience with the company for both the customer and the employees.
Assists in setting the tone and standards that drive customer satisfaction that will lead the business to be recognizable within the market, while maintaining flexibility in supporting store operation functions.
Works with Store Manager and other members of management to create processes or programs in store that will drive sales and bottom-line profitability.
Reinforces customer service values by coaching FT Store Supervisors, PT Store Supervisors and Sales Associates.
Contributes in the coaching of visual expectation and education of the brand to help guide FT Store Supervisors, PT Store Supervisors and Sales Associates in maximizing their product knowledge through customer service interaction.
Stays up to date on retail trends and creates initiatives that aid in creating a notable customer experience.
Communicates regularly with the management team regarding all aspects of sales, visual execution, customer feedback and FT Store Supervisor, PT Store Supervisor and Sales Associate performance.
Develops the plan for floor sets, translates it into implementation steps and directs the other store assistant managers, leads and brand ambassadors to execute.
Oversees all window execution, installs and styling of all window and interior mannequins. This includes making presentation adjustments based on store design type and assortment levels.
Analyzes field merchandise reports and make necessary product placement/adjustments based on selling and field merchandise reports.
Trains, coaches and directs FT Store Supervisors, PT Store Supervisors and Sales Associates on merchandise handling, shipment processing, merchandise presentation, and visual techniques as needed.
Leads overall store earnings by driving top line sales and managing controllable contribution practicing Leader on Duty tasks.
Helps set the tone and standards that drive customer satisfaction and that will lead the business to be.
Knowledge, Skills, and Qualifications:
Must be at least 18 years old with a high school diploma or equivalent. College degree or relevant technical or vocational training preferred.
Must have at least 2 to 4 years of retail management experience.
Must have proven visual merchandising skill and ability within a high-volume retailer.
Must demonstrate a strong customer focus. Must be skilled in leadership, coaching, and training, sales generation, strategic planning, authentic customer service, communication, conflict resolution, business acumen, time management, and POS and other retail software proficiency.
Must be capable of conducting training workshops to instruct and achieve company standards.
Must be cross-functionally sound in store operations.
May be asked to step into Operations roles dependent on business needs.
Must be able to provide feedback, develop others, embrace and lead change, and make decisions under ambiguity.
Must have excellent interpersonal skills and be able act with integrity and professionalism to ensure that all business is conducted without bias or prejudice.
Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
Must be available to work a flexible schedule to meet the needs of the business, which may include closing, weekend, and holiday shifts Show more details...
The Assistant Store Manager Visual Role...
The Assistant Store Manager Visual will provide leadership and direction to the store merchandising team and reports directly to the Store Manager. The Assistant Store Manager Visual will focus on creating an exciting and enticing store ambiance that will work in line with the Company’s value to drive customer satisfaction and deliver the best in store customer experience. Alongside the Store Manager, the Assistant Store Manager Visual must be a role model for the company, the customer first mentality and the culture.
Duties/Responsibilities:
Works directly with Store Manager to set the visual presentation of the store through merchandising, floor set planning and execution, replenishment, launches, updates, shipment, loss prevention, and service.
Drives results through creating short-term plans and long-term strategies, processes, and events that reflects a positive and rewarding experience with the company for both the customer and the employees.
Assists in setting the tone and standards that drive customer satisfaction that will lead the business to be recognizable within the market, while maintaining flexibility in supporting store operation functions.
Works with Store Manager and other members of management to create processes or programs in store that will drive sales and bottom-line profitability.
Reinforces customer service values by coaching FT Store Supervisors, PT Store Supervisors and Sales Associates.
Contributes in the coaching of visual expectation and education of the brand to help guide FT Store Supervisors, PT Store Supervisors and Sales Associates in maximizing their product knowledge through customer service interaction.
Stays up to date on retail trends and creates initiatives that aid in creating a notable customer experience.
Communicates regularly with the management team regarding all aspects of sales, visual execution, customer feedback and FT Store Supervisor, PT Store Supervisor and Sales Associate performance.
Develops the plan for floor sets, translates it into implementation steps and directs the other store assistant managers, leads and brand ambassadors to execute.
Oversees all window execution, installs and styling of all window and interior mannequins. This includes making presentation adjustments based on store design type and assortment levels.
Analyzes field merchandise reports and make necessary product placement/adjustments based on selling and field merchandise reports.
Trains, coaches and directs FT Store Supervisors, PT Store Supervisors and Sales Associates on merchandise handling, shipment processing, merchandise presentation, and visual techniques as needed.
Leads overall store earnings by driving top line sales and managing controllable contribution practicing Leader on Duty tasks.
Helps set the tone and standards that drive customer satisfaction and that will lead the business to be.
Knowledge, Skills, and Qualifications:
Must be at least 18 years old with a high school diploma or equivalent. College degree or relevant technical or vocational training preferred.
Must have at least 2 to 4 years of retail management experience.
Must have proven visual merchandising skill and ability within a high-volume retailer.
Must demonstrate a strong customer focus. Must be skilled in leadership, coaching, and training, sales generation, strategic planning, authentic customer service, communication, conflict resolution, business acumen, time management, and POS and other retail software proficiency.
Must be capable of conducting training workshops to instruct and achieve company standards.
Must be cross-functionally sound in store operations.
May be asked to step into Operations roles dependent on business needs.
Must be able to provide feedback, develop others, embrace and lead change, and make decisions under ambiguity.
Must have excellent interpersonal skills and be able act with integrity and professionalism to ensure that all business is conducted without bias or prejudice.
Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
Must be available to work a flexible schedule to meet the needs of the business, which may include closing, weekend, and holiday shifts Show more details...
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