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Most recent job postings at Forever 21
via LinkedIn
posted_at: 21 hours agoschedule_type: Full-time
Overview
The Sales Associate is responsible for demonstrating knowledge and love of the brand while ensuring each customer has an exciting and enjoyable experience. The Sales Associate bring a positive attitude and service mentality to every interaction in an effort to delight the Forever 21 shopper...
Responsibilities
• Consistently creates a welcoming environment as customers enter or exit the store.
• Immediately responds to customer inquiries
Overview
The Sales Associate is responsible for demonstrating knowledge and love of the brand while ensuring each customer has an exciting and enjoyable experience. The Sales Associate bring a positive attitude and service mentality to every interaction in an effort to delight the Forever 21 shopper...
Responsibilities
• Consistently creates a welcoming environment as customers enter or exit the store.
• Immediately responds to customer inquiries and needs.
• Proactively seeks opportunities to deliver a great customer experience.
• Assists in the location, availability and selection of merchandise.
• Uses basic selling techniques to engage with the customer.
• Introduces current sales, promotions, credit card applications and other brand initiatives to gain customer’s loyalty.
• Follows the Company’s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting and Styling, and Thanking).
• Completes sales transactions and maintains proper accountability at registers.
• Processes merchandise returns and exchanges courteously and under company guidelines.
• Speaks positively about the brand, about our customers, and about other team members.
• Demonstrates initiative, teamwork and ownership in every interaction.
• Maintains the visual standards for the selling floor, fitting rooms, visual displays and presentations.
• Assists in daily store recovery, before, during or after store opening hours.
• Adheres to company policies, procedures, and loss prevention practices.
• Shares feedback and ideas with management that will help improve the processes in the store.
• Adapts to an environment that changes quickly while managing multiple tasks.
• Provides support for all cross-functional departments.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must be at least 16 years of age.
• Minimum of one year of retail sales experience and previous cash handling experience is preferred.
• Must be energetic and charismatic.
• Must have strong communication, organizational and time management skills.
• Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure interactions are conducted without bias or prejudice.
• Must be able to complete sales transactions in POS register system.
• Must be available to work a flexible schedule to meet the needs of the business which may include the closing shift, weekends, and holidays.
• Must be able to spend up to 100% of the working time standing and walking.
• Must be able to lift and carry up to 50 lbs.
• Must be able to perform repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and working with cleaning chemicals.
Requirements & EEO Statement
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics” Show more details...
The Sales Associate is responsible for demonstrating knowledge and love of the brand while ensuring each customer has an exciting and enjoyable experience. The Sales Associate bring a positive attitude and service mentality to every interaction in an effort to delight the Forever 21 shopper...
Responsibilities
• Consistently creates a welcoming environment as customers enter or exit the store.
• Immediately responds to customer inquiries and needs.
• Proactively seeks opportunities to deliver a great customer experience.
• Assists in the location, availability and selection of merchandise.
• Uses basic selling techniques to engage with the customer.
• Introduces current sales, promotions, credit card applications and other brand initiatives to gain customer’s loyalty.
• Follows the Company’s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting and Styling, and Thanking).
• Completes sales transactions and maintains proper accountability at registers.
• Processes merchandise returns and exchanges courteously and under company guidelines.
• Speaks positively about the brand, about our customers, and about other team members.
• Demonstrates initiative, teamwork and ownership in every interaction.
• Maintains the visual standards for the selling floor, fitting rooms, visual displays and presentations.
• Assists in daily store recovery, before, during or after store opening hours.
• Adheres to company policies, procedures, and loss prevention practices.
• Shares feedback and ideas with management that will help improve the processes in the store.
• Adapts to an environment that changes quickly while managing multiple tasks.
• Provides support for all cross-functional departments.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must be at least 16 years of age.
• Minimum of one year of retail sales experience and previous cash handling experience is preferred.
• Must be energetic and charismatic.
• Must have strong communication, organizational and time management skills.
• Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure interactions are conducted without bias or prejudice.
• Must be able to complete sales transactions in POS register system.
• Must be available to work a flexible schedule to meet the needs of the business which may include the closing shift, weekends, and holidays.
• Must be able to spend up to 100% of the working time standing and walking.
• Must be able to lift and carry up to 50 lbs.
• Must be able to perform repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and working with cleaning chemicals.
Requirements & EEO Statement
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics” Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
Overview
The Assistant Store Manager Visual will provide leadership and direction to the store merchandising team and reports directly to the Store Manager. The Assistant Store Manager Visual will focus on creating an exciting and enticing store ambiance that will work in line with the Company’s value to drive customer satisfaction and deliver the best in store customer experience. Alongside the... Store Manager, the Assistant Store Manager Visual
Overview
The Assistant Store Manager Visual will provide leadership and direction to the store merchandising team and reports directly to the Store Manager. The Assistant Store Manager Visual will focus on creating an exciting and enticing store ambiance that will work in line with the Company’s value to drive customer satisfaction and deliver the best in store customer experience. Alongside the... Store Manager, the Assistant Store Manager Visual must be a role model for the company, the customer first mentality and the culture.
Responsibilities
• Works directly with Store Manager to set the visual presentation of the store through merchandising, floor set planning and execution, replenishment, launches, updates, shipment, loss prevention, and service.
• Drives results through creating short-term plans and long-term strategies, processes, and events that reflects a positive and rewarding experience with the company for both the customer and the employees.
• Assists in setting the tone and standards that drive customer satisfaction that will lead the business to be recognizable within the market, while maintaining flexibility in supporting store operation functions.
• Works with Store Manager and other members of management to create processes or programs in store that will drive sales and bottom-line profitability. Reinforces customer service values by coaching FT Store Supervisors, PT Store Supervisors and Sales Associates.
• Contributes in the coaching of visual expectation and education of the brand to help guide FT Store Supervisors, PT Store Supervisors and Sales Associates in maximizing their product knowledge through customer service interaction.
• Stays up to date on retail trends and creates initiatives that aid in creating a notable customer experience.
• Communicates regularly with the management team regarding all aspects of sales, visual execution, customer feedback and FT Store Supervisor, PT Store Supervisor and Sales Associate performance.
• Develops the plan for floor sets, translates it into implementation steps and directs the other store assistant managers, leads and brand ambassadors to execute.
• Oversees all window execution, installs and styling of all window and interior mannequins.
• This includes making presentation adjustments based on store design type and assortment levels.
• Analyzes field merchandise reports and make necessary product placement/adjustments based on selling and field merchandise reports.
• Trains, coaches and directs FT Store Supervisors, PT Store Supervisors and Sales Associates on merchandise handling, shipment processing, merchandise presentation, and visual techniques as needed.
• Leads overall store earnings by driving top line sales and managing controllable contribution practicing Leader on Duty tasks.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must be at least 18 years old with a high school diploma or equivalent. College degree or relevant technical or vocational training preferred.
• Must have at least 2 to 4 years of retail management experience.
• Must have proven visual merchandising skill and ability within a high-volume retailer.
• Must demonstrate a strong customer focus.
• Must be skilled in leadership, coaching, and training, sales generation, strategic planning, authentic customer service, communication, conflict resolution, business acumen, time management, and POS and other retail software proficiency.
• Must be capable of conducting training workshops to instruct and achieve company standards.
• Must be cross-functionally sound in store operations. May be asked to step into Operations roles dependent on business needs.
• Must be able to provide feedback, develop others, embrace and lead change, and make decisions under ambiguity.
• Must have excellent interpersonal skills and be able act with integrity and professionalism to ensure that all business is conducted without bias or prejudice.
• Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
• Must be available to work a flexible schedule to meet the needs of the business, which may include closing, weekend, and holiday shifts.
Requirements & EEO Statement
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics” Show more details...
The Assistant Store Manager Visual will provide leadership and direction to the store merchandising team and reports directly to the Store Manager. The Assistant Store Manager Visual will focus on creating an exciting and enticing store ambiance that will work in line with the Company’s value to drive customer satisfaction and deliver the best in store customer experience. Alongside the... Store Manager, the Assistant Store Manager Visual must be a role model for the company, the customer first mentality and the culture.
Responsibilities
• Works directly with Store Manager to set the visual presentation of the store through merchandising, floor set planning and execution, replenishment, launches, updates, shipment, loss prevention, and service.
• Drives results through creating short-term plans and long-term strategies, processes, and events that reflects a positive and rewarding experience with the company for both the customer and the employees.
• Assists in setting the tone and standards that drive customer satisfaction that will lead the business to be recognizable within the market, while maintaining flexibility in supporting store operation functions.
• Works with Store Manager and other members of management to create processes or programs in store that will drive sales and bottom-line profitability. Reinforces customer service values by coaching FT Store Supervisors, PT Store Supervisors and Sales Associates.
• Contributes in the coaching of visual expectation and education of the brand to help guide FT Store Supervisors, PT Store Supervisors and Sales Associates in maximizing their product knowledge through customer service interaction.
• Stays up to date on retail trends and creates initiatives that aid in creating a notable customer experience.
• Communicates regularly with the management team regarding all aspects of sales, visual execution, customer feedback and FT Store Supervisor, PT Store Supervisor and Sales Associate performance.
• Develops the plan for floor sets, translates it into implementation steps and directs the other store assistant managers, leads and brand ambassadors to execute.
• Oversees all window execution, installs and styling of all window and interior mannequins.
• This includes making presentation adjustments based on store design type and assortment levels.
• Analyzes field merchandise reports and make necessary product placement/adjustments based on selling and field merchandise reports.
• Trains, coaches and directs FT Store Supervisors, PT Store Supervisors and Sales Associates on merchandise handling, shipment processing, merchandise presentation, and visual techniques as needed.
• Leads overall store earnings by driving top line sales and managing controllable contribution practicing Leader on Duty tasks.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must be at least 18 years old with a high school diploma or equivalent. College degree or relevant technical or vocational training preferred.
• Must have at least 2 to 4 years of retail management experience.
• Must have proven visual merchandising skill and ability within a high-volume retailer.
• Must demonstrate a strong customer focus.
• Must be skilled in leadership, coaching, and training, sales generation, strategic planning, authentic customer service, communication, conflict resolution, business acumen, time management, and POS and other retail software proficiency.
• Must be capable of conducting training workshops to instruct and achieve company standards.
• Must be cross-functionally sound in store operations. May be asked to step into Operations roles dependent on business needs.
• Must be able to provide feedback, develop others, embrace and lead change, and make decisions under ambiguity.
• Must have excellent interpersonal skills and be able act with integrity and professionalism to ensure that all business is conducted without bias or prejudice.
• Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
• Must be available to work a flexible schedule to meet the needs of the business, which may include closing, weekend, and holiday shifts.
Requirements & EEO Statement
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics” Show more details...
via LinkedIn
posted_at: 15 hours agoschedule_type: Full-time
Requirements & EEO Statement
The Assistant Store Manager Visual Role...
The Assistant Store Manager Visual will provide leadership and direction to the store merchandising team and reports directly to the Store Manager. The Assistant Store Manager Visual will focus on creating an exciting and enticing store ambiance that will work in line with the Company’s value to drive customer satisfaction and deliver the best in store customer experience.
Requirements & EEO Statement
The Assistant Store Manager Visual Role...
The Assistant Store Manager Visual will provide leadership and direction to the store merchandising team and reports directly to the Store Manager. The Assistant Store Manager Visual will focus on creating an exciting and enticing store ambiance that will work in line with the Company’s value to drive customer satisfaction and deliver the best in store customer experience. Alongside the Store Manager, the Assistant Store Manager Visual must be a role model for the company, the customer first mentality and the culture.
Duties/Responsibilities:
Works directly with Store Manager to set the visual presentation of the store through merchandising, floor set planning and execution, replenishment, launches, updates, shipment, loss prevention, and service.
Drives results through creating short-term plans and long-term strategies, processes, and events that reflects a positive and rewarding experience with the company for both the customer and the employees.
Assists in setting the tone and standards that drive customer satisfaction that will lead the business to be recognizable within the market, while maintaining flexibility in supporting store operation functions.
Works with Store Manager and other members of management to create processes or programs in store that will drive sales and bottom-line profitability.
Reinforces customer service values by coaching FT Store Supervisors, PT Store Supervisors and Sales Associates.
Contributes in the coaching of visual expectation and education of the brand to help guide FT Store Supervisors, PT Store Supervisors and Sales Associates in maximizing their product knowledge through customer service interaction.
Stays up to date on retail trends and creates initiatives that aid in creating a notable customer experience.
Communicates regularly with the management team regarding all aspects of sales, visual execution, customer feedback and FT Store Supervisor, PT Store Supervisor and Sales Associate performance.
Develops the plan for floor sets, translates it into implementation steps and directs the other store assistant managers, leads and brand ambassadors to execute.
Oversees all window execution, installs and styling of all window and interior mannequins. This includes making presentation adjustments based on store design type and assortment levels.
Analyzes field merchandise reports and make necessary product placement/adjustments based on selling and field merchandise reports.
Trains, coaches and directs FT Store Supervisors, PT Store Supervisors and Sales Associates on merchandise handling, shipment processing, merchandise presentation, and visual techniques as needed.
Leads overall store earnings by driving top line sales and managing controllable contribution practicing Leader on Duty tasks.
Helps set the tone and standards that drive customer satisfaction and that will lead the business to be.
Knowledge, Skills, and Qualifications:
Must be at least 18 years old with a high school diploma or equivalent. College degree or relevant technical or vocational training preferred.
Must have at least 2 to 4 years of retail management experience.
Must have proven visual merchandising skill and ability within a high-volume retailer.
Must demonstrate a strong customer focus. Must be skilled in leadership, coaching, and training, sales generation, strategic planning, authentic customer service, communication, conflict resolution, business acumen, time management, and POS and other retail software proficiency.
Must be capable of conducting training workshops to instruct and achieve company standards.
Must be cross-functionally sound in store operations.
May be asked to step into Operations roles dependent on business needs.
Must be able to provide feedback, develop others, embrace and lead change, and make decisions under ambiguity.
Must have excellent interpersonal skills and be able act with integrity and professionalism to ensure that all business is conducted without bias or prejudice.
Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
Must be available to work a flexible schedule to meet the needs of the business, which may include closing, weekend, and holiday shifts Show more details...
The Assistant Store Manager Visual Role...
The Assistant Store Manager Visual will provide leadership and direction to the store merchandising team and reports directly to the Store Manager. The Assistant Store Manager Visual will focus on creating an exciting and enticing store ambiance that will work in line with the Company’s value to drive customer satisfaction and deliver the best in store customer experience. Alongside the Store Manager, the Assistant Store Manager Visual must be a role model for the company, the customer first mentality and the culture.
Duties/Responsibilities:
Works directly with Store Manager to set the visual presentation of the store through merchandising, floor set planning and execution, replenishment, launches, updates, shipment, loss prevention, and service.
Drives results through creating short-term plans and long-term strategies, processes, and events that reflects a positive and rewarding experience with the company for both the customer and the employees.
Assists in setting the tone and standards that drive customer satisfaction that will lead the business to be recognizable within the market, while maintaining flexibility in supporting store operation functions.
Works with Store Manager and other members of management to create processes or programs in store that will drive sales and bottom-line profitability.
Reinforces customer service values by coaching FT Store Supervisors, PT Store Supervisors and Sales Associates.
Contributes in the coaching of visual expectation and education of the brand to help guide FT Store Supervisors, PT Store Supervisors and Sales Associates in maximizing their product knowledge through customer service interaction.
Stays up to date on retail trends and creates initiatives that aid in creating a notable customer experience.
Communicates regularly with the management team regarding all aspects of sales, visual execution, customer feedback and FT Store Supervisor, PT Store Supervisor and Sales Associate performance.
Develops the plan for floor sets, translates it into implementation steps and directs the other store assistant managers, leads and brand ambassadors to execute.
Oversees all window execution, installs and styling of all window and interior mannequins. This includes making presentation adjustments based on store design type and assortment levels.
Analyzes field merchandise reports and make necessary product placement/adjustments based on selling and field merchandise reports.
Trains, coaches and directs FT Store Supervisors, PT Store Supervisors and Sales Associates on merchandise handling, shipment processing, merchandise presentation, and visual techniques as needed.
Leads overall store earnings by driving top line sales and managing controllable contribution practicing Leader on Duty tasks.
Helps set the tone and standards that drive customer satisfaction and that will lead the business to be.
Knowledge, Skills, and Qualifications:
Must be at least 18 years old with a high school diploma or equivalent. College degree or relevant technical or vocational training preferred.
Must have at least 2 to 4 years of retail management experience.
Must have proven visual merchandising skill and ability within a high-volume retailer.
Must demonstrate a strong customer focus. Must be skilled in leadership, coaching, and training, sales generation, strategic planning, authentic customer service, communication, conflict resolution, business acumen, time management, and POS and other retail software proficiency.
Must be capable of conducting training workshops to instruct and achieve company standards.
Must be cross-functionally sound in store operations.
May be asked to step into Operations roles dependent on business needs.
Must be able to provide feedback, develop others, embrace and lead change, and make decisions under ambiguity.
Must have excellent interpersonal skills and be able act with integrity and professionalism to ensure that all business is conducted without bias or prejudice.
Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
Must be available to work a flexible schedule to meet the needs of the business, which may include closing, weekend, and holiday shifts Show more details...
via LinkedIn
posted_at: 1 day agoschedule_type: Full-time
Responsibilities
• Consistently creates a welcoming environment as customers enter or exit the store.
• Immediately responds to customer inquiries and needs...
• Proactively seeks opportunities to deliver a great customer experience.
• Assists in the location, availability and selection of merchandise.
• Uses basic selling techniques to engage with the customer.
• Introduces current sales, promotions, credit card applications and other
Responsibilities
• Consistently creates a welcoming environment as customers enter or exit the store.
• Immediately responds to customer inquiries and needs...
• Proactively seeks opportunities to deliver a great customer experience.
• Assists in the location, availability and selection of merchandise.
• Uses basic selling techniques to engage with the customer.
• Introduces current sales, promotions, credit card applications and other brand initiatives to gain customer’s loyalty.
• Follows the Company’s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting and Styling, and Thanking).
• Completes sales transactions and maintains proper accountability at registers.
• Processes merchandise returns and exchanges courteously and under company guidelines.
• Speaks positively about the brand, about our customers, and about other team members.
• Demonstrates initiative, teamwork and ownership in every interaction.
• Maintains the visual standards for the selling floor, fitting rooms, visual displays and presentations.
• Assists in daily store recovery, before, during or after store opening hours.
• Adheres to company policies, procedures, and loss prevention practices.
• Shares feedback and ideas with management that will help improve the processes in the store.
• Adapts to an environment that changes quickly while managing multiple tasks.
• Provides support for all cross-functional departments.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market
Qualifications
• Must be at least 16 years of age.
• Minimum of one year of retail sales experience and previous cash handling experience is preferred, but not essential.
• Must be energetic and charismatic.
• Must have strong communication, organizational and time management skills.
• Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure interactions are conducted without bias or prejudice.
• Must be able to complete sales transactions in POS register system.
• Must be available to work a flexible schedule to meet the needs of the business which may include the closing shift, weekends, and holidays.
• Must be able to spend up to 100% of the working time standing and walking.
• Must be able to lift and carry up to 50 lbs.
• Must be able to perform repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and working with cleaning chemicals Show more details...
• Consistently creates a welcoming environment as customers enter or exit the store.
• Immediately responds to customer inquiries and needs...
• Proactively seeks opportunities to deliver a great customer experience.
• Assists in the location, availability and selection of merchandise.
• Uses basic selling techniques to engage with the customer.
• Introduces current sales, promotions, credit card applications and other brand initiatives to gain customer’s loyalty.
• Follows the Company’s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting and Styling, and Thanking).
• Completes sales transactions and maintains proper accountability at registers.
• Processes merchandise returns and exchanges courteously and under company guidelines.
• Speaks positively about the brand, about our customers, and about other team members.
• Demonstrates initiative, teamwork and ownership in every interaction.
• Maintains the visual standards for the selling floor, fitting rooms, visual displays and presentations.
• Assists in daily store recovery, before, during or after store opening hours.
• Adheres to company policies, procedures, and loss prevention practices.
• Shares feedback and ideas with management that will help improve the processes in the store.
• Adapts to an environment that changes quickly while managing multiple tasks.
• Provides support for all cross-functional departments.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market
Qualifications
• Must be at least 16 years of age.
• Minimum of one year of retail sales experience and previous cash handling experience is preferred, but not essential.
• Must be energetic and charismatic.
• Must have strong communication, organizational and time management skills.
• Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure interactions are conducted without bias or prejudice.
• Must be able to complete sales transactions in POS register system.
• Must be available to work a flexible schedule to meet the needs of the business which may include the closing shift, weekends, and holidays.
• Must be able to spend up to 100% of the working time standing and walking.
• Must be able to lift and carry up to 50 lbs.
• Must be able to perform repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and working with cleaning chemicals Show more details...
via LinkedIn
posted_at: 9 days agoschedule_type: Part-time
Overview
The Lead fosters teamwork while supporting the ongoing success of all operational and service functions within the store which includes all aspects of the customer service experience, cash handling procedures, POS, stock replenishment, maintaining visual integrity, merchandising, and fitting room maintenance...
The PT Store Supervisor will be the driver in customer satisfaction by demonstrating and maintaining a customer first.
Responsibilities
•
Overview
The Lead fosters teamwork while supporting the ongoing success of all operational and service functions within the store which includes all aspects of the customer service experience, cash handling procedures, POS, stock replenishment, maintaining visual integrity, merchandising, and fitting room maintenance...
The PT Store Supervisor will be the driver in customer satisfaction by demonstrating and maintaining a customer first.
Responsibilities
• Consistently creates a welcoming environment and experience for the customer.
• Quickly responds to customer inquiries and needs and assists other Leads and Brand Ambassadors when needed.
• Demonstrates a can-do attitude and proactively seeks opportunities to deliver exceptional customer service.
• Applies above average selling skills to engage with customers and provide knowledge of the brand.
• Follows the Company’s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting & Styling and Thanking).
• Leads the customer service experience by setting the pace and standards for all employees and promoting company programs while providing feedback to other Leads and Brand Ambassadors.
• Identified as a specialist associate that can be a role model in all functions of the store.
• Spends at least 60% of the shift performing Leader on Duty tasks.
• Coordinates the go-back process and replenishment from the fitting rooms, cash wrap, and sales floor areas by educating and providing feedback to Brand Ambassadors.
• Ensures that POS is reconciled with accurate balances and all deposits prepared as defined through policy and procedures.
• Supports sales productivity programs and highlights best practices on the sales floor and fitting room utilizing company recognition and incentive programs.
• Partners with visual merchandising team to ensure proper flexing and maintenance of merchandise presentation.
• Leads overall store earning by driving top line sales while managing controllable contribution.
• Understands and utilizes daily sales reports to direct and prioritize tasks.
• Adapts to a fast-paced environment, capable of managing multiple priorities at once.
• Supports all management, visual and sales teams consistently. Provides support in all cross functional departments, including but not limited to, store maintenance.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must have a high school degree or equivalent.
• Minimum of one year of retail sales experience and previous cash handling experience is preferred.
• Must be energetic and charismatic.
• Must have excellent communication, organizational and time management skills.
• Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure that all business is conducted without bias or prejudice.
• Must be able to complete sales transactions in POS register system.
• Must be able to able to work under close supervision and comprehend detailed instruction.
• Must be able to spend up to 100% of the working time standing and walking.
• Must be available to work a flexible schedule to meet the needs of the business, which may include closing shifts, weekends and holiday shifts.
• Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
Members of federally recognized tribes are afforded preference in accordance with Tribal law. Self reporting on membership status in a federally recognized tribe is voluntary. However, membership in a federally recognized Native American tribe MUST be established to be considered for preference in hiring. Click here for a copy of the Notice of Rights. The Self-ID form is available to complete with the following link by clicking here . Forms should be emailed to recruiting@forever21.com upon completion.
Requirements & EEO Statement
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics” Show more details...
The Lead fosters teamwork while supporting the ongoing success of all operational and service functions within the store which includes all aspects of the customer service experience, cash handling procedures, POS, stock replenishment, maintaining visual integrity, merchandising, and fitting room maintenance...
The PT Store Supervisor will be the driver in customer satisfaction by demonstrating and maintaining a customer first.
Responsibilities
• Consistently creates a welcoming environment and experience for the customer.
• Quickly responds to customer inquiries and needs and assists other Leads and Brand Ambassadors when needed.
• Demonstrates a can-do attitude and proactively seeks opportunities to deliver exceptional customer service.
• Applies above average selling skills to engage with customers and provide knowledge of the brand.
• Follows the Company’s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting & Styling and Thanking).
• Leads the customer service experience by setting the pace and standards for all employees and promoting company programs while providing feedback to other Leads and Brand Ambassadors.
• Identified as a specialist associate that can be a role model in all functions of the store.
• Spends at least 60% of the shift performing Leader on Duty tasks.
• Coordinates the go-back process and replenishment from the fitting rooms, cash wrap, and sales floor areas by educating and providing feedback to Brand Ambassadors.
• Ensures that POS is reconciled with accurate balances and all deposits prepared as defined through policy and procedures.
• Supports sales productivity programs and highlights best practices on the sales floor and fitting room utilizing company recognition and incentive programs.
• Partners with visual merchandising team to ensure proper flexing and maintenance of merchandise presentation.
• Leads overall store earning by driving top line sales while managing controllable contribution.
• Understands and utilizes daily sales reports to direct and prioritize tasks.
• Adapts to a fast-paced environment, capable of managing multiple priorities at once.
• Supports all management, visual and sales teams consistently. Provides support in all cross functional departments, including but not limited to, store maintenance.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must have a high school degree or equivalent.
• Minimum of one year of retail sales experience and previous cash handling experience is preferred.
• Must be energetic and charismatic.
• Must have excellent communication, organizational and time management skills.
• Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure that all business is conducted without bias or prejudice.
• Must be able to complete sales transactions in POS register system.
• Must be able to able to work under close supervision and comprehend detailed instruction.
• Must be able to spend up to 100% of the working time standing and walking.
• Must be available to work a flexible schedule to meet the needs of the business, which may include closing shifts, weekends and holiday shifts.
• Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
Members of federally recognized tribes are afforded preference in accordance with Tribal law. Self reporting on membership status in a federally recognized tribe is voluntary. However, membership in a federally recognized Native American tribe MUST be established to be considered for preference in hiring. Click here for a copy of the Notice of Rights. The Self-ID form is available to complete with the following link by clicking here . Forms should be emailed to recruiting@forever21.com upon completion.
Requirements & EEO Statement
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics” Show more details...
via LinkedIn
posted_at: 9 days agoschedule_type: Full-time
Overview
The FT Store Supervisor position will support the success of all operational and visual functions in the store. This includes all aspects of the customer service experience, cash handling, operations compliance, as well as styling, processing and placing merchandise to create an aesthetically pleasing store according to company guidelines. The FT Store Supervisor will drive sales... productivity, and operational excellence by promoting our
Overview
The FT Store Supervisor position will support the success of all operational and visual functions in the store. This includes all aspects of the customer service experience, cash handling, operations compliance, as well as styling, processing and placing merchandise to create an aesthetically pleasing store according to company guidelines. The FT Store Supervisor will drive sales... productivity, and operational excellence by promoting our products, programs and producing the highest quality shopping experience for our customers.
Responsibilities
• Consistently creates a welcoming environment and experience for the customer by always maintaining and executing a customer first mentality. Demonstrates a can-do attitude and proactively seeks opportunities to deliver exceptional customer service.
• Serves as a role model to PT Store Supervisors and Sales Associates in areas of customer service, driving sales, cash management, inventory and follow-up with customers.
• Acts as a mentor to the PT Store Supervisors and Sales Associates by following the Company’s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting & Styling and Thanking).
• Leads the overall store earnings by driving top line sales while managing controllable contribution.
• Spends at least 60% of the shift performing Leader on Duty tasks.
• Educates and provides feedback to PT Store Supervisors and Sales Associates on increasing sales through service standards, product knowledge, store presentation, and replenishment.
• Facilitates new hire onboarding and training for various skill levels.
• Trains, coaches, and directs PT Store Supervisors and Sales Associates on merchandise handling, shipment processing, merchandise presentation, and visual techniques as needed.
• Arranges and executes suitable and effective training solutions for other team members based on performance.
• Supports daily merchandising, styling, floor set planning and execution, replenishment, launches, updates, shipment, zero selling reports, loss prevention and service.
• Ensures floor is replenished per company guidelines which includes follow-up with staff to ensure accuracy.
• Ensures service, merchandising, and operational standards are met through company-defined practices and processes.
• Partners with the leadership team to make product placement adjustments based on selling, inventory ownership and merchandising reports.
• Evaluates customer surveys to assist with the execution of any action plan to enhance the customer’s in-store experience.
• Adapts to a fast-paced environment and is capable of managing multiple priorities at once.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must be at least 18 years of age with a high school diploma or equivalent. College degree and/or relevant retail work experience is preferred.
• Must have at least 1 year of retail experience. Prior supervisory or management experience preferred.
• Must be capable in sales generation and possess strong customer service skills.
• Must have exceptional communication, organizational and time management skills.
• Must be capable to develop and train others, including delegating tasks and follow-up.
• Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
• Must be available to work a flexible schedule to meet the needs of the business, including a minimum of 2 closing shifts per week and 2 full weekends per month.
Members of federally recognized tribes are afforded preference in accordance with Tribal law. Self reporting on membership status in a federally recognized tribe is voluntary. However, membership in a federally recognized Native American tribe MUST be established to be considered for preference in hiring. Click here for a copy of the Notice of Rights. The Self-ID form is available to complete with the following link by clicking here . Forms should be emailed to recruiting@forever21.com upon completion.
Requirements & EEO Statement
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics” Show more details...
The FT Store Supervisor position will support the success of all operational and visual functions in the store. This includes all aspects of the customer service experience, cash handling, operations compliance, as well as styling, processing and placing merchandise to create an aesthetically pleasing store according to company guidelines. The FT Store Supervisor will drive sales... productivity, and operational excellence by promoting our products, programs and producing the highest quality shopping experience for our customers.
Responsibilities
• Consistently creates a welcoming environment and experience for the customer by always maintaining and executing a customer first mentality. Demonstrates a can-do attitude and proactively seeks opportunities to deliver exceptional customer service.
• Serves as a role model to PT Store Supervisors and Sales Associates in areas of customer service, driving sales, cash management, inventory and follow-up with customers.
• Acts as a mentor to the PT Store Supervisors and Sales Associates by following the Company’s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting & Styling and Thanking).
• Leads the overall store earnings by driving top line sales while managing controllable contribution.
• Spends at least 60% of the shift performing Leader on Duty tasks.
• Educates and provides feedback to PT Store Supervisors and Sales Associates on increasing sales through service standards, product knowledge, store presentation, and replenishment.
• Facilitates new hire onboarding and training for various skill levels.
• Trains, coaches, and directs PT Store Supervisors and Sales Associates on merchandise handling, shipment processing, merchandise presentation, and visual techniques as needed.
• Arranges and executes suitable and effective training solutions for other team members based on performance.
• Supports daily merchandising, styling, floor set planning and execution, replenishment, launches, updates, shipment, zero selling reports, loss prevention and service.
• Ensures floor is replenished per company guidelines which includes follow-up with staff to ensure accuracy.
• Ensures service, merchandising, and operational standards are met through company-defined practices and processes.
• Partners with the leadership team to make product placement adjustments based on selling, inventory ownership and merchandising reports.
• Evaluates customer surveys to assist with the execution of any action plan to enhance the customer’s in-store experience.
• Adapts to a fast-paced environment and is capable of managing multiple priorities at once.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must be at least 18 years of age with a high school diploma or equivalent. College degree and/or relevant retail work experience is preferred.
• Must have at least 1 year of retail experience. Prior supervisory or management experience preferred.
• Must be capable in sales generation and possess strong customer service skills.
• Must have exceptional communication, organizational and time management skills.
• Must be capable to develop and train others, including delegating tasks and follow-up.
• Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
• Must be available to work a flexible schedule to meet the needs of the business, including a minimum of 2 closing shifts per week and 2 full weekends per month.
Members of federally recognized tribes are afforded preference in accordance with Tribal law. Self reporting on membership status in a federally recognized tribe is voluntary. However, membership in a federally recognized Native American tribe MUST be established to be considered for preference in hiring. Click here for a copy of the Notice of Rights. The Self-ID form is available to complete with the following link by clicking here . Forms should be emailed to recruiting@forever21.com upon completion.
Requirements & EEO Statement
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics” Show more details...
via LinkedIn
posted_at: 1 day agoschedule_type: Full-time
Overview
The Store Manager will be the Customer Experience Leader providing leadership and direction to the entire store team, exuding excitement and professional presence. You will oversee all aspects of store performance through customer experience, customer satisfaction, sales management, operational and personnel functions, as well as store visual aesthetics and environment. As a Store... Manager you must be the role model for the company demonstrating
Overview
The Store Manager will be the Customer Experience Leader providing leadership and direction to the entire store team, exuding excitement and professional presence. You will oversee all aspects of store performance through customer experience, customer satisfaction, sales management, operational and personnel functions, as well as store visual aesthetics and environment. As a Store... Manager you must be the role model for the company demonstrating the customer first mentality and culture.
Responsibilities
• Provides a quick response to customer inquiries and questions in an appropriate and efficient manner.
• Serves as the Customer Experience Leader by analyzing customer service data in order to plan and strategize appropriately.
• Leads and manages the store to drive selling, customer experiences and profitability.
• Trains and develops teams through the Company’s Customer FIRST training model.
• Fosters the development of management and brand ambassadors to ensure they are executing the company’s values and customer first mentality.
• Creates a culture that reflects a positive and rewarding experience with the company for both the customers and employees.
• Oversees and maximizes store volume and profit in accordance with store/company goals through excellent staffing, superb customer experience, and attention to detail in a fast-paced environment.
• Monitors results by creating short-term and long-term strategies, processes, and events that ensure a positive in-store experience for both our store team and customers.
• Leads talent selection, training, coaching, engagement, retention, and recognition initiatives for all store employees.
• Defines personal leadership development by utilizing company tools and programs, while also actively seeking feedback from the team members, peers, and leaders.
• Oversees daily operations.
• Utilizes strong decision-making skills and discretion to establish business objectives and strategies.
• Ensures service, merchandising, operational standards and Company credit initiative are met through company-defined practices and processes.
• Addresses performance by initiating and administering action plans for all store employees.
• Plans and promotes the daily schedule of employees and the business which can include Kronos, staff schedules and payroll budgeting.
• Spends at least 60% of the shift performing Leader on Duty tasks.
• Partners and works closely with the District Manager and support departments.
• Sets the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must be at least 18 years of age old with a high school diploma or equivalent. College degree or relevant technical or vocational training preferred.
• 3 to 5 years of retail management experience is required.
• Must demonstrate an exceptional customer first mentality that provides authentic customer experiences.
• Must be skilled in leadership, coaching, and training, sales generation, strategic planning, communication, conflict resolution, business acumen, time management, POS terminals, and general retail software.
• Must be able to attract, recruit and retain top talent. Must have the skillset to train and develop staff into top performing leaders and brand ambassadors.
• Must be able to provide feedback, develop others, embrace and lead change, and make clear and defined decisions.
• Must be capable of conducting training workshops to instruct and achieve company standards.
• Must have excellent interpersonal skills and be able act with integrity and professionalism to ensure that all business is conducted without bias or prejudice.
• Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
• Must be available to work a flexible schedule to meet the needs of the business, including a minimum of 2 closing shifts per week and 2 full weekends per month.
Requirements & EEO Statement
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics” Show more details...
The Store Manager will be the Customer Experience Leader providing leadership and direction to the entire store team, exuding excitement and professional presence. You will oversee all aspects of store performance through customer experience, customer satisfaction, sales management, operational and personnel functions, as well as store visual aesthetics and environment. As a Store... Manager you must be the role model for the company demonstrating the customer first mentality and culture.
Responsibilities
• Provides a quick response to customer inquiries and questions in an appropriate and efficient manner.
• Serves as the Customer Experience Leader by analyzing customer service data in order to plan and strategize appropriately.
• Leads and manages the store to drive selling, customer experiences and profitability.
• Trains and develops teams through the Company’s Customer FIRST training model.
• Fosters the development of management and brand ambassadors to ensure they are executing the company’s values and customer first mentality.
• Creates a culture that reflects a positive and rewarding experience with the company for both the customers and employees.
• Oversees and maximizes store volume and profit in accordance with store/company goals through excellent staffing, superb customer experience, and attention to detail in a fast-paced environment.
• Monitors results by creating short-term and long-term strategies, processes, and events that ensure a positive in-store experience for both our store team and customers.
• Leads talent selection, training, coaching, engagement, retention, and recognition initiatives for all store employees.
• Defines personal leadership development by utilizing company tools and programs, while also actively seeking feedback from the team members, peers, and leaders.
• Oversees daily operations.
• Utilizes strong decision-making skills and discretion to establish business objectives and strategies.
• Ensures service, merchandising, operational standards and Company credit initiative are met through company-defined practices and processes.
• Addresses performance by initiating and administering action plans for all store employees.
• Plans and promotes the daily schedule of employees and the business which can include Kronos, staff schedules and payroll budgeting.
• Spends at least 60% of the shift performing Leader on Duty tasks.
• Partners and works closely with the District Manager and support departments.
• Sets the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must be at least 18 years of age old with a high school diploma or equivalent. College degree or relevant technical or vocational training preferred.
• 3 to 5 years of retail management experience is required.
• Must demonstrate an exceptional customer first mentality that provides authentic customer experiences.
• Must be skilled in leadership, coaching, and training, sales generation, strategic planning, communication, conflict resolution, business acumen, time management, POS terminals, and general retail software.
• Must be able to attract, recruit and retain top talent. Must have the skillset to train and develop staff into top performing leaders and brand ambassadors.
• Must be able to provide feedback, develop others, embrace and lead change, and make clear and defined decisions.
• Must be capable of conducting training workshops to instruct and achieve company standards.
• Must have excellent interpersonal skills and be able act with integrity and professionalism to ensure that all business is conducted without bias or prejudice.
• Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
• Must be available to work a flexible schedule to meet the needs of the business, including a minimum of 2 closing shifts per week and 2 full weekends per month.
Requirements & EEO Statement
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics” Show more details...
via LinkedIn
posted_at: 1 day agoschedule_type: Full-time
Overview
The Lead fosters teamwork while supporting the ongoing success of all operational and service functions within the store which includes all aspects of the customer service experience, cash handling procedures, POS, stock replenishment, maintaining visual integrity, merchandising, and fitting room maintenance...
The Lead will be the driver in customer satisfaction by demonstrating and maintaining a customer first mentality.
Responsibilities
•
Overview
The Lead fosters teamwork while supporting the ongoing success of all operational and service functions within the store which includes all aspects of the customer service experience, cash handling procedures, POS, stock replenishment, maintaining visual integrity, merchandising, and fitting room maintenance...
The Lead will be the driver in customer satisfaction by demonstrating and maintaining a customer first mentality.
Responsibilities
• Consistently creates a welcoming environment and experience for the customer.
• Quickly responds to customer inquiries and needs and assists other Leads and Brand Ambassadors when needed.
• Demonstrates a can-do attitude and proactively seeks opportunities to deliver exceptional customer service.
• Applies above average selling skills to engage with customers and provide knowledge of the brand.
• Follows the Company’s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting & Styling and Thanking).
• Leads the customer service experience by setting the pace and standards for all employees and promoting company programs while providing feedback to other Leads and Brand Ambassadors.
• Identified as a specialist associate that can be a role model in all functions of the store.
• Spends at least 60% of the shift performing Leader on Duty tasks.
• Coordinates the go-back process and replenishment from the fitting rooms, cash wrap, and sales floor areas by educating and providing feedback to Brand Ambassadors.
• Ensures that POS is reconciled with accurate balances and all deposits prepared as defined through policy and procedures.
• Supports sales productivity programs and highlights best practices on the sales floor and fitting room utilizing company recognition and incentive programs.
• Partners with visual merchandising team to ensure proper flexing and maintenance of merchandise presentation.
• Leads overall store earning by driving top line sales while managing controllable contribution.
• Understands and utilizes daily sales reports to direct and prioritize tasks.
• Adapts to a fast-paced environment, capable of managing multiple priorities at once.
• Supports all management, visual and sales teams consistently. Provides support in all cross functional departments, including but not limited to, store maintenance.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must have a high school degree or equivalent.
• Minimum of one year of retail sales experience and previous cash handling experience is preferred.
• Must be energetic and charismatic.
• Must have excellent communication, organizational and time management skills.
• Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure that all business is conducted without bias or prejudice.
• Must be able to complete sales transactions in POS register system.
• Must be able to able to work under close supervision and comprehend detailed instruction.
• Must be able to spend up to 100% of the working time standing and walking.
• Must be available to work a flexible schedule to meet the needs of the business, which may include closing shifts, weekends and holiday shifts.
• Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
Requirements & EEO Statement
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics” Show more details...
The Lead fosters teamwork while supporting the ongoing success of all operational and service functions within the store which includes all aspects of the customer service experience, cash handling procedures, POS, stock replenishment, maintaining visual integrity, merchandising, and fitting room maintenance...
The Lead will be the driver in customer satisfaction by demonstrating and maintaining a customer first mentality.
Responsibilities
• Consistently creates a welcoming environment and experience for the customer.
• Quickly responds to customer inquiries and needs and assists other Leads and Brand Ambassadors when needed.
• Demonstrates a can-do attitude and proactively seeks opportunities to deliver exceptional customer service.
• Applies above average selling skills to engage with customers and provide knowledge of the brand.
• Follows the Company’s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting & Styling and Thanking).
• Leads the customer service experience by setting the pace and standards for all employees and promoting company programs while providing feedback to other Leads and Brand Ambassadors.
• Identified as a specialist associate that can be a role model in all functions of the store.
• Spends at least 60% of the shift performing Leader on Duty tasks.
• Coordinates the go-back process and replenishment from the fitting rooms, cash wrap, and sales floor areas by educating and providing feedback to Brand Ambassadors.
• Ensures that POS is reconciled with accurate balances and all deposits prepared as defined through policy and procedures.
• Supports sales productivity programs and highlights best practices on the sales floor and fitting room utilizing company recognition and incentive programs.
• Partners with visual merchandising team to ensure proper flexing and maintenance of merchandise presentation.
• Leads overall store earning by driving top line sales while managing controllable contribution.
• Understands and utilizes daily sales reports to direct and prioritize tasks.
• Adapts to a fast-paced environment, capable of managing multiple priorities at once.
• Supports all management, visual and sales teams consistently. Provides support in all cross functional departments, including but not limited to, store maintenance.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must have a high school degree or equivalent.
• Minimum of one year of retail sales experience and previous cash handling experience is preferred.
• Must be energetic and charismatic.
• Must have excellent communication, organizational and time management skills.
• Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure that all business is conducted without bias or prejudice.
• Must be able to complete sales transactions in POS register system.
• Must be able to able to work under close supervision and comprehend detailed instruction.
• Must be able to spend up to 100% of the working time standing and walking.
• Must be available to work a flexible schedule to meet the needs of the business, which may include closing shifts, weekends and holiday shifts.
• Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
Requirements & EEO Statement
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics” Show more details...
via ZipRecruiter
posted_at: 10 days agoschedule_type: Part-time
Overview
The Lead fosters teamwork while supporting the ongoing success of all operational and service functions within the store which includes all aspects of the customer service experience, cash handling procedures, POS, stock replenishment, maintaining visual integrity, merchandising, and fitting room maintenance...
The PT Store Supervisor will be the driver in customer satisfaction by demonstrating and maintaining a customer first.
Responsibilities
•
Overview
The Lead fosters teamwork while supporting the ongoing success of all operational and service functions within the store which includes all aspects of the customer service experience, cash handling procedures, POS, stock replenishment, maintaining visual integrity, merchandising, and fitting room maintenance...
The PT Store Supervisor will be the driver in customer satisfaction by demonstrating and maintaining a customer first.
Responsibilities
• Consistently creates a welcoming environment and experience for the customer.
• Quickly responds to customer inquiries and needs and assists other Leads and Brand Ambassadors when needed.
• Demonstrates a can-do attitude and proactively seeks opportunities to deliver exceptional customer service.
• Applies above average selling skills to engage with customers and provide knowledge of the brand.
• Follows the Company's Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting & Styling and Thanking).
• Leads the customer service experience by setting the pace and standards for all employees and promoting company programs while providing feedback to other Leads and Brand Ambassadors.
• Identified as a specialist associate that can be a role model in all functions of the store.
• Spends at least 60% of the shift performing Leader on Duty tasks.
• Coordinates the go-back process and replenishment from the fitting rooms, cash wrap, and sales floor areas by educating and providing feedback to Brand Ambassadors.
• Ensures that POS is reconciled with accurate balances and all deposits prepared as defined through policy and procedures.
• Supports sales productivity programs and highlights best practices on the sales floor and fitting room utilizing company recognition and incentive programs.
• Partners with visual merchandising team to ensure proper flexing and maintenance of merchandise presentation.
• Leads overall store earning by driving top line sales while managing controllable contribution.
• Understands and utilizes daily sales reports to direct and prioritize tasks.
• Adapts to a fast-paced environment, capable of managing multiple priorities at once.
• Supports all management, visual and sales teams consistently. Provides support in all cross functional departments, including but not limited to, store maintenance.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must have a high school degree or equivalent.
• Minimum of one year of retail sales experience and previous cash handling experience is preferred.
• Must be energetic and charismatic.
• Must have excellent communication, organizational and time management skills.
• Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure that all business is conducted without bias or prejudice.
• Must be able to complete sales transactions in POS register system.
• Must be able to able to work under close supervision and comprehend detailed instruction.
• Must be able to spend up to 100% of the working time standing and walking.
• Must be available to work a flexible schedule to meet the needs of the business, which may include closing shifts, weekends and holiday shifts.
• Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
Members of federally recognized tribes are afforded preference in accordance with Tribal law. Self reporting on membership status in a federally recognized tribe is voluntary. However, membership in a federally recognized Native American tribe MUST be established to be considered for preference in hiring. Click here for a copy of the Notice of Rights. The Self-ID form is available to complete with the following link by clicking here. Forms should be emailed to recruiting@forever21.com upon completion.
Requirements & EEO StatementSPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law ("Protected Characteristics").Employment Type: PART_TIME Show more details...
The Lead fosters teamwork while supporting the ongoing success of all operational and service functions within the store which includes all aspects of the customer service experience, cash handling procedures, POS, stock replenishment, maintaining visual integrity, merchandising, and fitting room maintenance...
The PT Store Supervisor will be the driver in customer satisfaction by demonstrating and maintaining a customer first.
Responsibilities
• Consistently creates a welcoming environment and experience for the customer.
• Quickly responds to customer inquiries and needs and assists other Leads and Brand Ambassadors when needed.
• Demonstrates a can-do attitude and proactively seeks opportunities to deliver exceptional customer service.
• Applies above average selling skills to engage with customers and provide knowledge of the brand.
• Follows the Company's Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting & Styling and Thanking).
• Leads the customer service experience by setting the pace and standards for all employees and promoting company programs while providing feedback to other Leads and Brand Ambassadors.
• Identified as a specialist associate that can be a role model in all functions of the store.
• Spends at least 60% of the shift performing Leader on Duty tasks.
• Coordinates the go-back process and replenishment from the fitting rooms, cash wrap, and sales floor areas by educating and providing feedback to Brand Ambassadors.
• Ensures that POS is reconciled with accurate balances and all deposits prepared as defined through policy and procedures.
• Supports sales productivity programs and highlights best practices on the sales floor and fitting room utilizing company recognition and incentive programs.
• Partners with visual merchandising team to ensure proper flexing and maintenance of merchandise presentation.
• Leads overall store earning by driving top line sales while managing controllable contribution.
• Understands and utilizes daily sales reports to direct and prioritize tasks.
• Adapts to a fast-paced environment, capable of managing multiple priorities at once.
• Supports all management, visual and sales teams consistently. Provides support in all cross functional departments, including but not limited to, store maintenance.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must have a high school degree or equivalent.
• Minimum of one year of retail sales experience and previous cash handling experience is preferred.
• Must be energetic and charismatic.
• Must have excellent communication, organizational and time management skills.
• Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure that all business is conducted without bias or prejudice.
• Must be able to complete sales transactions in POS register system.
• Must be able to able to work under close supervision and comprehend detailed instruction.
• Must be able to spend up to 100% of the working time standing and walking.
• Must be available to work a flexible schedule to meet the needs of the business, which may include closing shifts, weekends and holiday shifts.
• Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
Members of federally recognized tribes are afforded preference in accordance with Tribal law. Self reporting on membership status in a federally recognized tribe is voluntary. However, membership in a federally recognized Native American tribe MUST be established to be considered for preference in hiring. Click here for a copy of the Notice of Rights. The Self-ID form is available to complete with the following link by clicking here. Forms should be emailed to recruiting@forever21.com upon completion.
Requirements & EEO StatementSPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law ("Protected Characteristics").Employment Type: PART_TIME Show more details...
via LinkedIn
posted_at: 1 day agoschedule_type: Full-time
Overview
We’re calling all Seasonal Sales Associates who are passionate about delivering a customer first experience this Holiday season...
The Seasonal Sales Associate is responsible for demonstrating knowledge and love of the brand while ensuring each customer has an exciting and enjoyable experience. Seasonal Sales Associates bring a positive attitude and service mentality to every interaction in an effort to delight the Forever 21 shopper!
Responsibilities
•
Overview
We’re calling all Seasonal Sales Associates who are passionate about delivering a customer first experience this Holiday season...
The Seasonal Sales Associate is responsible for demonstrating knowledge and love of the brand while ensuring each customer has an exciting and enjoyable experience. Seasonal Sales Associates bring a positive attitude and service mentality to every interaction in an effort to delight the Forever 21 shopper!
Responsibilities
• Consistently creates a welcoming environment as customers enter or exit the store.
• Immediately responds to customer inquiries and needs.
• Proactively seeks opportunities to deliver a great customer experience.
• Assists in the location, availability and selection of merchandise.
• Uses basic selling techniques to engage with the customer.
• Introduces current sales, promotions, credit card applications and other brand initiatives to gain customer’s loyalty.
• Follows the Company’s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting and Styling, and Thanking).
• Completes sales transactions and maintains proper accountability at registers.
• Processes merchandise returns and exchanges courteously and under company guidelines.
• Speaks positively about the brand, about our customers, and about other team members.
• Demonstrates initiative, teamwork and ownership in every interaction.
• Maintains the visual standards for the selling floor, fitting rooms, visual displays and presentations.
• Assists in daily store recovery, before, during or after store opening hours.
• Adheres to company policies, procedures, and loss prevention practices.
• Shares feedback and ideas with management that will help improve the processes in the store.
• Adapts to an environment that changes quickly while managing multiple tasks.
• Provides support for all cross-functional departments.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must be at least 16 years of age.
• Minimum of one year of retail sales experience and previous cash handling experience is preferred, but not essential.
• Must be energetic and charismatic.
• Must have strong communication, organizational and time management skills.
• Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure interactions are conducted without bias or prejudice.
• Must be able to complete sales transactions in POS register system.
• Must be available to work a flexible schedule to meet the needs of the business which may include the closing shift, weekends, and holidays.
• Must be able to spend up to 100% of the working time standing and walking.
• Must be able to lift and carry up to 50 lbs.
• Must be able to perform repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and working with cleaning chemicals.
Requirements & EEO Statement
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics” Show more details...
We’re calling all Seasonal Sales Associates who are passionate about delivering a customer first experience this Holiday season...
The Seasonal Sales Associate is responsible for demonstrating knowledge and love of the brand while ensuring each customer has an exciting and enjoyable experience. Seasonal Sales Associates bring a positive attitude and service mentality to every interaction in an effort to delight the Forever 21 shopper!
Responsibilities
• Consistently creates a welcoming environment as customers enter or exit the store.
• Immediately responds to customer inquiries and needs.
• Proactively seeks opportunities to deliver a great customer experience.
• Assists in the location, availability and selection of merchandise.
• Uses basic selling techniques to engage with the customer.
• Introduces current sales, promotions, credit card applications and other brand initiatives to gain customer’s loyalty.
• Follows the Company’s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting and Styling, and Thanking).
• Completes sales transactions and maintains proper accountability at registers.
• Processes merchandise returns and exchanges courteously and under company guidelines.
• Speaks positively about the brand, about our customers, and about other team members.
• Demonstrates initiative, teamwork and ownership in every interaction.
• Maintains the visual standards for the selling floor, fitting rooms, visual displays and presentations.
• Assists in daily store recovery, before, during or after store opening hours.
• Adheres to company policies, procedures, and loss prevention practices.
• Shares feedback and ideas with management that will help improve the processes in the store.
• Adapts to an environment that changes quickly while managing multiple tasks.
• Provides support for all cross-functional departments.
• Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
Qualifications
• Must be at least 16 years of age.
• Minimum of one year of retail sales experience and previous cash handling experience is preferred, but not essential.
• Must be energetic and charismatic.
• Must have strong communication, organizational and time management skills.
• Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure interactions are conducted without bias or prejudice.
• Must be able to complete sales transactions in POS register system.
• Must be available to work a flexible schedule to meet the needs of the business which may include the closing shift, weekends, and holidays.
• Must be able to spend up to 100% of the working time standing and walking.
• Must be able to lift and carry up to 50 lbs.
• Must be able to perform repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and working with cleaning chemicals.
Requirements & EEO Statement
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics” Show more details...
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