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franchisebusinessreview
franchisebusinessreview
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Newest job postings for franchisebusinessreview
via Inspire Brands Job Opportunities
posted_at: 2 days agoschedule_type: Full-time
Job Description Summary
Franchise Business Consultants are responsible for an assigned portfolio of Franchisees for Buffalo Wild Wings (BWW). They collaborate with Franchisees to set and achieve-or exceed goals for their networks to drive the business in the areas of sales, profits, and network growth. To accomplish this, Franchise Business Consultants will focus on coaching and influencing... Franchise organizations in their delivery of consistent
Job Description Summary
Franchise Business Consultants are responsible for an assigned portfolio of Franchisees for Buffalo Wild Wings (BWW). They collaborate with Franchisees to set and achieve-or exceed goals for their networks to drive the business in the areas of sales, profits, and network growth. To accomplish this, Franchise Business Consultants will focus on coaching and influencing... Franchise organizations in their delivery of consistent and safe brand experience, same-store comp growth, and (where applicable) organizational preparation for additional unit growth. This individual will be a role model in the organization by exhibiting behaviors to achieve expected results, while consistently demonstrating the company’s core values.
RESPONSIBILITIES
• Achieve the operations and business performance goals and metrics for portfolio of Franchisees, as set by Director of Franchise Operations & Vice President of Franchise Operations
• Facilitate Annual Planning and Franchise Business Review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments.
• Align priority areas with Franchisee to drive the business in sales, profitability and network growth, while delivering a safe and consistent brand experience
• Develop plan to coach Franchisee, through regular check-ins, to follow-through on commitments.
• Track and review on-going data and analytics to guide Franchisee actions toward their goals, commitments, and plans. Interpret data to provide coaching and recommendations on priorities for Franchisee to address. Follow up on Franchisee commitments and monitor data to check progress.
• Support Franchisees in understanding the processes for remodeling and building new restaurants. Align with the construction team and the Franchisee, monitor the milestones, and hold the Franchisee accountable to ensure that completed facilities meet required operational specifications. Provide support during all remodel and new store openings.
• Facilitate communications between Franchisee and applicable cross-functional partners based on Franchisee’s individual goals and opportunities in pursuit of safe and consistent brand experience, same-store growth, and preparations for unit growth.
• Participate and work “as needed” with the Field Marketing Team on updates for operations initiatives and new marketing product and promotion rollouts.
• Monitor and support the execution of local, DMA and regional marketing plans.
• Perform restaurant evaluations in assigned territory.
• Partner with Field Training Team to coordinate training support to the franchisee.
• Ensure the effective use of G&A expenses within parameters set by Director of Franchise Operations.
• Complete all responsible administrative functions and requirements of the position in a timely manner.
• Other duties as assigned.
EDUCATION AND EXPERIENCE QUALIFICATIONS
• Required minimum 21 years of age
• High school diploma or equivalent
• 5-10 years’ experience with any combination of restaurant operations experience and education
• Must be willing to travel to consult with portfolio of franchisees. Certified in any state, county or local food handling requirements.
• Restaurant or retail management experience with franchise consultant experience
• Leadership experience within a corporate structure
• Experience in multi-unit full service, QSR or fast casual restaurant concept.
• Experience working in a growth organization.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
• General knowledge of labor laws, health codes, safe food handling and sanitation, safety and security systems and procedures and computer operations
• Good oral and written communication and interpersonal skills
• Excellent organizational skills – able to effectively manage time, plan, and work independently with minimal supervision.
• Must be able to build credibility and trusting relationships with internal and external stakeholders.
• Able to develop and execute plans to drive results.
• Able to use data to inform decisions.
• Able to bring people together to solve problems.
• Resourceful and highly adaptable to changes in direction; can effectively adapt to different situations and personalities.
• Curious with a desire for continuous learning
• Thorough understanding and knowledge of restaurant operations
• Sound business and financial acumen.
• Skilled at consultation and strategic coaching
• Compliance orientation
• Big-picture orientation
• Innovation and creativity
$115,000 - $130,000 per year
The salary range above represents the low and high end of the salary range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location.
Buffalo Wild Wings fuels moments worth sharing – for our guests and for our team members. Yes, it is literally working at a Sports Bar and all the energy that comes with it. We’re a brand on the rise, and we need great people as we write the next chapter of our story. If that’s you, pull up a barstool.
Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC Drive-In restaurants worldwide.
We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences Show more details...
Franchise Business Consultants are responsible for an assigned portfolio of Franchisees for Buffalo Wild Wings (BWW). They collaborate with Franchisees to set and achieve-or exceed goals for their networks to drive the business in the areas of sales, profits, and network growth. To accomplish this, Franchise Business Consultants will focus on coaching and influencing... Franchise organizations in their delivery of consistent and safe brand experience, same-store comp growth, and (where applicable) organizational preparation for additional unit growth. This individual will be a role model in the organization by exhibiting behaviors to achieve expected results, while consistently demonstrating the company’s core values.
RESPONSIBILITIES
• Achieve the operations and business performance goals and metrics for portfolio of Franchisees, as set by Director of Franchise Operations & Vice President of Franchise Operations
• Facilitate Annual Planning and Franchise Business Review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments.
• Align priority areas with Franchisee to drive the business in sales, profitability and network growth, while delivering a safe and consistent brand experience
• Develop plan to coach Franchisee, through regular check-ins, to follow-through on commitments.
• Track and review on-going data and analytics to guide Franchisee actions toward their goals, commitments, and plans. Interpret data to provide coaching and recommendations on priorities for Franchisee to address. Follow up on Franchisee commitments and monitor data to check progress.
• Support Franchisees in understanding the processes for remodeling and building new restaurants. Align with the construction team and the Franchisee, monitor the milestones, and hold the Franchisee accountable to ensure that completed facilities meet required operational specifications. Provide support during all remodel and new store openings.
• Facilitate communications between Franchisee and applicable cross-functional partners based on Franchisee’s individual goals and opportunities in pursuit of safe and consistent brand experience, same-store growth, and preparations for unit growth.
• Participate and work “as needed” with the Field Marketing Team on updates for operations initiatives and new marketing product and promotion rollouts.
• Monitor and support the execution of local, DMA and regional marketing plans.
• Perform restaurant evaluations in assigned territory.
• Partner with Field Training Team to coordinate training support to the franchisee.
• Ensure the effective use of G&A expenses within parameters set by Director of Franchise Operations.
• Complete all responsible administrative functions and requirements of the position in a timely manner.
• Other duties as assigned.
EDUCATION AND EXPERIENCE QUALIFICATIONS
• Required minimum 21 years of age
• High school diploma or equivalent
• 5-10 years’ experience with any combination of restaurant operations experience and education
• Must be willing to travel to consult with portfolio of franchisees. Certified in any state, county or local food handling requirements.
• Restaurant or retail management experience with franchise consultant experience
• Leadership experience within a corporate structure
• Experience in multi-unit full service, QSR or fast casual restaurant concept.
• Experience working in a growth organization.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
• General knowledge of labor laws, health codes, safe food handling and sanitation, safety and security systems and procedures and computer operations
• Good oral and written communication and interpersonal skills
• Excellent organizational skills – able to effectively manage time, plan, and work independently with minimal supervision.
• Must be able to build credibility and trusting relationships with internal and external stakeholders.
• Able to develop and execute plans to drive results.
• Able to use data to inform decisions.
• Able to bring people together to solve problems.
• Resourceful and highly adaptable to changes in direction; can effectively adapt to different situations and personalities.
• Curious with a desire for continuous learning
• Thorough understanding and knowledge of restaurant operations
• Sound business and financial acumen.
• Skilled at consultation and strategic coaching
• Compliance orientation
• Big-picture orientation
• Innovation and creativity
$115,000 - $130,000 per year
The salary range above represents the low and high end of the salary range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location.
Buffalo Wild Wings fuels moments worth sharing – for our guests and for our team members. Yes, it is literally working at a Sports Bar and all the energy that comes with it. We’re a brand on the rise, and we need great people as we write the next chapter of our story. If that’s you, pull up a barstool.
Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC Drive-In restaurants worldwide.
We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences Show more details...
via Valvoline™ Careers - Valvoline Instant Oil Change
posted_at: 25 days agoschedule_type: Full-time
It All Starts with Our People
As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for... humble, hungry, and smart people to help us shape the
It All Starts with Our People
As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for... humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.
Our highest priority is creating a diverse and welcoming workplace with team members from varied backgrounds and experiences. People of color, women, LGBTQIA+, veterans, and persons with disabilities are strongly encouraged to apply.
The Opportunity
Valvoline has a rewarding opportunity as a Franchise Business Consultant. In this role, you will partner with VIOC Franchises to assist them in adequately growing the VIOC brand in people development, process execution, and key metric performance. This position requires a skilled level of communication and influence. The candidate will interact professionally and socially with franchise organizations' owners and field leaders (General Manager, Area Manager). They must be able to gain their confidence and influence decisions to engage in VIOC initiatives and best practices to help maximize business results and VIOC brand expectations.
How You'll Make a Difference
• Assess franchise store and system level operations, including oil change process execution, proper use of training tools (including facilitating classes when needed), average ticket results, OCPD (oil changes per day), floor management, inventory controls, proper scheduling, proper staffing, store appearance, curb appeal, recruiting, team member onboarding, employee appraisals, and retention of quality personnel through store visits and audits.
• Understand how to manage profit and loss.
• Develop and implement solutions to improve business where opportunities exist that maximize buy-in by franchisees, resulting in maximized revenue, profit, and royalties.
• Ensure implementation of current and new VIOC initiatives by delivering or coordinating appropriate training, including in-store, classroom, and virtual facilitation.
• Create and deliver an annual Business Review to each franchisee using the franchise business review template.
• Influence franchisees to purchase ancillary products from Valvoline/VIOC.
• Collaborate with the Distributor Sales group to resolve conflicts between VIOC and Valvoline distributors.
• Monitor product compliance and purchase compliance and address issues as they arise.
• Work with the marketing team to ensure the franchisee makes the recommended spending on current marketing initiatives for maximum results.
• Lead franchisees to become growth-ready and assist with expansion activities such as site selection and investigating acquisition opportunities. Coordinate and assist in new franchise store openings.
• Provide professionally written follow-ups to franchisees and field leaders and document visits and follow-ups in Salesforce/Zoho.
• Act as primary contact between VIOC and Franchise community. Ensure that the Franchisee and VIOC are following all terms and conditions of the Franchise License Agreement.
What You'll Need to Succeed
• High school diploma (Bachelor's degree in Human Resources, Business, or related field preferred)
• Able to stand and sit for long periods of time (4-6 hours at a time)
• Able to travel utilizing mass transit (planes, automotive vehicles) and/or company vehicles
• Able to lift objects weighting 50-70 lbs. (luggage)
• Minimum of five years of retail service management experience (VIOC preferred)
• Minimum of three years of multi-unit management experience
• Strong knowledge of retail stores and/or retail field operations (VIOC preferred)
• Must have worked in a high-volume retail environment with a high focus on people development and financial performance
• Demonstrated experience building and maintaining positive and collaborative relationships internally and externally
• Demonstrated experience managing vendor relationships
• High degree of initiative and independent execution; capable of thriving as a team player but also driven by autonomy
• Extremely organized and communicative with the ability to speak confidently and present to large groups
• Excellent track record of developing high-quality talent with low turnover
• Experience with and ability to consistently use Microsoft tools and applications, including MS Word, Excel, Outlook, PowerPoint, Teams, and other standard business-related applications
• Must be authorized to work in the U.S.
We Take Care of the WHOLE You
• Health insurance plans (medical, dental, vision)
• HSA and flexible spending accounts
• 401(k)
• Incentive opportunity*
• Life insurance
• Short and long-term disability insurance
• Paid vacation and holidays*
• Employee Assistance Program
• Valvoline Instant Oil Change discounts
• Tuition reimbursement*
• Adoption assistance*
• Terms and conditions apply, and benefits may differ depending on position.
Your Path to Valvoline
Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.comto make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications Show more details...
As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for... humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.
Our highest priority is creating a diverse and welcoming workplace with team members from varied backgrounds and experiences. People of color, women, LGBTQIA+, veterans, and persons with disabilities are strongly encouraged to apply.
The Opportunity
Valvoline has a rewarding opportunity as a Franchise Business Consultant. In this role, you will partner with VIOC Franchises to assist them in adequately growing the VIOC brand in people development, process execution, and key metric performance. This position requires a skilled level of communication and influence. The candidate will interact professionally and socially with franchise organizations' owners and field leaders (General Manager, Area Manager). They must be able to gain their confidence and influence decisions to engage in VIOC initiatives and best practices to help maximize business results and VIOC brand expectations.
How You'll Make a Difference
• Assess franchise store and system level operations, including oil change process execution, proper use of training tools (including facilitating classes when needed), average ticket results, OCPD (oil changes per day), floor management, inventory controls, proper scheduling, proper staffing, store appearance, curb appeal, recruiting, team member onboarding, employee appraisals, and retention of quality personnel through store visits and audits.
• Understand how to manage profit and loss.
• Develop and implement solutions to improve business where opportunities exist that maximize buy-in by franchisees, resulting in maximized revenue, profit, and royalties.
• Ensure implementation of current and new VIOC initiatives by delivering or coordinating appropriate training, including in-store, classroom, and virtual facilitation.
• Create and deliver an annual Business Review to each franchisee using the franchise business review template.
• Influence franchisees to purchase ancillary products from Valvoline/VIOC.
• Collaborate with the Distributor Sales group to resolve conflicts between VIOC and Valvoline distributors.
• Monitor product compliance and purchase compliance and address issues as they arise.
• Work with the marketing team to ensure the franchisee makes the recommended spending on current marketing initiatives for maximum results.
• Lead franchisees to become growth-ready and assist with expansion activities such as site selection and investigating acquisition opportunities. Coordinate and assist in new franchise store openings.
• Provide professionally written follow-ups to franchisees and field leaders and document visits and follow-ups in Salesforce/Zoho.
• Act as primary contact between VIOC and Franchise community. Ensure that the Franchisee and VIOC are following all terms and conditions of the Franchise License Agreement.
What You'll Need to Succeed
• High school diploma (Bachelor's degree in Human Resources, Business, or related field preferred)
• Able to stand and sit for long periods of time (4-6 hours at a time)
• Able to travel utilizing mass transit (planes, automotive vehicles) and/or company vehicles
• Able to lift objects weighting 50-70 lbs. (luggage)
• Minimum of five years of retail service management experience (VIOC preferred)
• Minimum of three years of multi-unit management experience
• Strong knowledge of retail stores and/or retail field operations (VIOC preferred)
• Must have worked in a high-volume retail environment with a high focus on people development and financial performance
• Demonstrated experience building and maintaining positive and collaborative relationships internally and externally
• Demonstrated experience managing vendor relationships
• High degree of initiative and independent execution; capable of thriving as a team player but also driven by autonomy
• Extremely organized and communicative with the ability to speak confidently and present to large groups
• Excellent track record of developing high-quality talent with low turnover
• Experience with and ability to consistently use Microsoft tools and applications, including MS Word, Excel, Outlook, PowerPoint, Teams, and other standard business-related applications
• Must be authorized to work in the U.S.
We Take Care of the WHOLE You
• Health insurance plans (medical, dental, vision)
• HSA and flexible spending accounts
• 401(k)
• Incentive opportunity*
• Life insurance
• Short and long-term disability insurance
• Paid vacation and holidays*
• Employee Assistance Program
• Valvoline Instant Oil Change discounts
• Tuition reimbursement*
• Adoption assistance*
• Terms and conditions apply, and benefits may differ depending on position.
Your Path to Valvoline
Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.comto make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications Show more details...
via LinkedIn
posted_at: 6 days agoschedule_type: Full-time
About Restaurant Brands International
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®... These independently operated brands have been serving
About Restaurant Brands International
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®... These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
Position Title: Franchise Business Partner, BK, South
Location: Dallas, Texas
Job Overview
The Franchise Business Partner is responsible for the operational performance of all franchise organizations and restaurants within their markets with a specific account management focus on mid-size Franchisees who operate portfolios ranging from approximately 13 to 40 restaurants. The Franchise Business Partner works closely with Burger King franchise owners’ leadership teams to implement strategies and processes designed to enable delivery of a great guest experience, optimize franchise business and operational performance, and achieve restaurant and company targets. The Franchise Business Partner is also responsible for ensuring that franchisees operate within Burger King standards and policies.
Responsibilities
• Conduct holistic franchisee business reviews for key accounts to address all areas of the business: restaurant succession planning, development obligations (midterms, remodels, closures, etc.), operations, sales, profitability, financial health and technology
• Consult and support franchisees regarding restaurant operations and develop short/mid/long-term plans that lead to productive, efficient & profitable business model
• Create data-driven, long-term goals and operational & service needs strategies to achieve desired results, in collaboration with franchisee teams and above restaurant leaders
• Support new franchisee onboarding and site visits
Essential Duties
• Develop effective professional relationships with franchisee leadership and their field teams, enabling the productive and efficient exchange of information and ideas that drive performance
• Lead and oversee Operation Partners (OPs) to ensure optimal execution of BK US system-wide and regional initiatives
• Develop Operation Partners to maximize value in field while providing opportunity for continuous career development
• Utilize RBI’s Problem-Solving Methodology to analyze performance and identify opportunities to assist operators in ongoing business improvement
• Supply Chain problem resolution and coordination (DC level impact on respective DMAs)
• Test market execution and support market testing
• Responsible for protecting brand standards in areas such as food safety, restaurant cleanliness, and repair & maintenance by routinely advising franchisee restaurant leadership teams on areas of opportunity and strategies for maintaining excellence
• First point of escalation for Zero Tolerance and REV (Brand Standards inspections) fails
• Responsible for ensuring great results are achieved the right way with honesty and integrity by reporting restaurant metrics as true reflections of restaurant performance
• Seed and targeted restaurant training in partnership with OPs
• Support business review and action plan execution for GM/RVP key accounts
• Review and support creation of OP business reviews and action plans
Preferred Skills
• Bachelor's degree in business or related field required
• 7+ years of operations experience in QSR, retail, food & beverage, or similar franchised industry
• Strength in building and developing relationships with clients, colleagues, business partners
• Skilled in root-cause problem solving methodologies
• Ability to present operational information both orally and written (PowerPoint)
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
#burgerking
50112018 Show more details...
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®... These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
Position Title: Franchise Business Partner, BK, South
Location: Dallas, Texas
Job Overview
The Franchise Business Partner is responsible for the operational performance of all franchise organizations and restaurants within their markets with a specific account management focus on mid-size Franchisees who operate portfolios ranging from approximately 13 to 40 restaurants. The Franchise Business Partner works closely with Burger King franchise owners’ leadership teams to implement strategies and processes designed to enable delivery of a great guest experience, optimize franchise business and operational performance, and achieve restaurant and company targets. The Franchise Business Partner is also responsible for ensuring that franchisees operate within Burger King standards and policies.
Responsibilities
• Conduct holistic franchisee business reviews for key accounts to address all areas of the business: restaurant succession planning, development obligations (midterms, remodels, closures, etc.), operations, sales, profitability, financial health and technology
• Consult and support franchisees regarding restaurant operations and develop short/mid/long-term plans that lead to productive, efficient & profitable business model
• Create data-driven, long-term goals and operational & service needs strategies to achieve desired results, in collaboration with franchisee teams and above restaurant leaders
• Support new franchisee onboarding and site visits
Essential Duties
• Develop effective professional relationships with franchisee leadership and their field teams, enabling the productive and efficient exchange of information and ideas that drive performance
• Lead and oversee Operation Partners (OPs) to ensure optimal execution of BK US system-wide and regional initiatives
• Develop Operation Partners to maximize value in field while providing opportunity for continuous career development
• Utilize RBI’s Problem-Solving Methodology to analyze performance and identify opportunities to assist operators in ongoing business improvement
• Supply Chain problem resolution and coordination (DC level impact on respective DMAs)
• Test market execution and support market testing
• Responsible for protecting brand standards in areas such as food safety, restaurant cleanliness, and repair & maintenance by routinely advising franchisee restaurant leadership teams on areas of opportunity and strategies for maintaining excellence
• First point of escalation for Zero Tolerance and REV (Brand Standards inspections) fails
• Responsible for ensuring great results are achieved the right way with honesty and integrity by reporting restaurant metrics as true reflections of restaurant performance
• Seed and targeted restaurant training in partnership with OPs
• Support business review and action plan execution for GM/RVP key accounts
• Review and support creation of OP business reviews and action plans
Preferred Skills
• Bachelor's degree in business or related field required
• 7+ years of operations experience in QSR, retail, food & beverage, or similar franchised industry
• Strength in building and developing relationships with clients, colleagues, business partners
• Skilled in root-cause problem solving methodologies
• Ability to present operational information both orally and written (PowerPoint)
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
#burgerking
50112018 Show more details...
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