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Search Engine Optimization Overview
89
100
Freshchat: Smarter messaging by Freshworks
Freshchat helps you offer anytime, personalized customer support powered by bot and human assistance across convenient and familiar channels.
https://www.freshworks.com/live-chat-software/
1 high issue
3.0%
2 medium issues
6.1%
3 low issues
9.1%
27 tests passed
81.8%
0.10 seconds
18.94 kB
42 resources
Secure
Seo
Title
The title tag is perfect.
Freshchat: Smarter messaging by Freshworks
Meta description
The meta description tag is good.
Freshchat helps you offer anytime, personalized customer support powered by bot and human assistance across convenient and familiar channels.
Headings
The headings are properly set.
  1. Grow customer love with smarter conversations
  1. Know more
  2. Features
  3. Trusted by 50,000+ businesses
  4. Unified and contextual conversational engagement
  5. Better together: Freshchat + Freshworks Neo platform
  6. Customers love us, but don't just take our word for it
  7. Recommended by leading industry experts
  8. Sign up for your free trial today
  9. COMPANY
  10. FRESHCHAT
  11. CHANNELS
  12. TOP FEATURES
  13. SOLUTIONS
  14. COMPARE
  15. INDUSTRY
  16. EXISTING USERS
  17. MOBILE APPS
  18. CONNECT WITH US
  19. SALES AND SUPPORT
  1. Intelligent conversations, anywhere
  2. Simplified and contextual agent experiences
  3. Modern, cost-effective support
  4. Deliver delightful customer experiences with the Freshworks Neo platform
Content keywords
The content has relevant keywords.
freshchatsmartermessagingbyfreshworks
Image keywords
There are 2 images with missing alt attributes.
  1. https://website-assets-fw.freshworks.com/attachments/ckrzyowt30ferhdg01kyyvh52-01-messaging-brand-mark.svg
  2. https://px.ads.linkedin.com/collect/?pid=508419&fmt=gif
SEO friendly URL
The URL is SEO friendly.
https://www.freshworks.com/live-chat-software/
404 page
The website has 404 error pages.
https://www.freshworks.com/404-c7b724841d88e8ce420b99295154e116
Robots.txt
The webpage can be accessed by search engines.
Noindex
The webpage does not have a noindex tag set.
In-page links
The webpage contains more than 150 links.
  1. https://www.freshworks.com/
  2. Freshsales Grow your revenue fast with context-driven sales. Sales CRM
  3. Freshmarketer Personalize your marketing with simple, powerful automation. Marketing CRM
  4. Freshchat Delight your customers across support, sales and marketing with smarter conversational engagement Messaging and chatbot-first support
  5. Freshteam Modernize HR with a unified digital experience. HR software
  6. View all products
  7. Conversational Engagement
  8. Freshworks Neo Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
  9. What's new?
  10. Blog
  11. Analytics
  12. Neo Admin Center
  13. Collaboration
  14. Events and Notifications
  15. Unified Customer Record
  16. Messaging Channels
  17. Custom Objects
  18. Marketplace
  19. Technology Alliances
  20. Customer Spotlight
  21. Freddy AI
  22. About
  23. Leadership
  24. Board of Directors
  25. Investors
  26. Partners
  27. Affiliates
  28. Careers
  29. Blog
  30. Press
  31. Contact Us
  32. Customers
  33. Support
  34. Deutsch
  35. Nederlands
  36. Français
  37. Svenska
  38. Español (España)
  39. Español (América Latina)
  40. Português (Brasil)
  41. 日本語
  42. 한국어
  43. 简体中文
  44. ภาษาไทย
  45. Polski
  46. 繁體中文
  47. Türkçe
  48. Freshchat
  49. Messaging Channels
  50. Chatbots
  51. Team Inbox
  52. Journeys
  53. All Features
  54. Pricing
  55. Smarter Conversations
  56. Zero Contact Resolutions
  57. Provide convenient customer service
  58. Move from costly channels
  59. Enterprise
  60. SMB
  61. Instagram DM
  62. Google Business Messages
  63. WhatsApp
  64. Apple Business Chat
  65. Facebook Messenger
  66. LINE
  67. SMS
  68. All Integrations
  69. Case Studies
  70. Customer Spotlight
  71. Ebooks
  72. Blog
  73. Product Tours
  74. Academy
  75. What's new
  76. Login
  77. Free Trial
  78. https://www.freshworks.com/
  79. Conversational Engagement
  80. About
  81. Leadership
  82. Board of Directors
  83. Investors
  84. Partners
  85. Affiliates
  86. Careers
  87. Blog
  88. Press
  89. Contact Us
  90. Customers
  91. Support
  92. Start free trial
  93. Request demo
  94. https://www.freshworks.com/javascript:void(0)
  95. Explore convenient customer service
  96. Explore team inbox
  97. Explore digital first engagement
  98. Explore 
  99. Klarna wows its customers with instant responses and rapid resolutionsWatch Now
  100. Travix delivers an omnichannel experience to its customers Watch Now
  101. Nielsen Brandbank makes its customer support accessible and flexibleWatch Now
  102. START FREE TRIAL
  103. https://www.freshworks.com/
  104. Freshchat
  105. Freshsales
  106. Freshmarketer
  107. Freshteam
  108. About
  109. Leadership
  110. Board of Directors
  111. Investors
  112. Customers
  113. Solutions
  114. Affiliates
  115. Partners
  116. Careers
  117. Newsroom
  118. Contact Us
  119. GDPR
  120. Live chat
  121. Chatbot
  122. Pricing
  123. Features
  124. Blog
  125. Product Updates
  126. Learning Centre
  127. WhatsApp integration
  128. Apple business messaging
  129. Instagram integration
  130. SMS integration
  131. Facebook Messenger
  132. LINE integration
  133. Google business messages
  134. Campaigns
  135. Conversations
  136. Routing
  137. Self-Service
  138. Team Productivity
  139. Integrations
  140. Mobile
  141. Zero Contact Resolutions
  142. Provide convenient customer service
  143. Move from costly channels
  144. Enterprise
  145. SMB
  146. Intercom
  147. Drift
  148. Zendesk Chat
  149. LiveChat
  150. Olark
  151. Zoho SalesIQ
  152. Crisp
  153. Retail and E-commerce
  154. Travel and Hospitality
  155. Financial Services
  156. Education
  157. login
  158. Terms of Service
  159. Privacy Notice
  160. Takedown Policy
  161. Anti-Modern Slavery Statement
  162. Security
  163. Unsubscribe
  164. Privacy Notice
  165. Cookie Policy
Language
The webpage has the language declared.
en
Favicon
The webpage has a favicon.
https://www.freshworks.com/static-assets/images/favicon/fworks.png
Performance
Text compression
The HTML file is compressed.
Load time
The webpage loaded in 0.10 seconds.
Page size
The size of the HTML webpage is 18,943.00.
HTTP requests
There are fewer than 42 HTTP requests on the webpage.
  1. https://fw-cdn.com/1485580/2431273.js
  2. https://cdn.optimizely.com/public/20976504213/s/freshworks.js
  3. https://cdn-ukwest.onetrust.com/scripttemplates/otSDKStub.js
  4. https://www.freshworks.com/static-assets/js/freshworks.js?0d7a3f77ca7cd8dd0bf378e248b443dc
  1. https://use.typekit.net/pjk5ugs.css
  2. https://use.typekit.net/pjk5ugs.css
  3. https://www.freshworks.com/static-assets/css/site.css?8a3cdbeef93c8ba5d0ae8935f42dd561
  1. https://www.freshworks.com/static-assets/images/common/company/logos/logo-fworks-black.svg
  2. https://website-assets-fw.freshworks.com/attachments/ckrykhl5g0ckzhsg007olc6wq-fdesk.svg
  3. https://website-assets-fw.freshworks.com/attachments/ckrykhl510bm6hlg02akrbj33-fsales.svg
  4. https://website-assets-fw.freshworks.com/attachments/ckrykhl4q0cmfi8g0f94yoxql-fmarketer.svg
  5. https://website-assets-fw.freshworks.com/attachments/cl3syoi9t02vwwlfnfbssgq2e-freshchat-logo.svg
  6. https://website-assets-fw.freshworks.com/attachments/ckrykhl4t0cu6evfzkhmth9ao-fservicce.svg
  7. https://website-assets-fw.freshworks.com/attachments/ckrykhl4k07cxe3fz38gftbqp-fteam.svg
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  9. https://website-assets-fw.freshworks.com/attachments/ckvs2ag9r05dijsg07fsuibg7-know-more.full.png
  10. https://website-assets-fw.freshworks.com/attachments/cksboasca00pdqcg0pkvyos74-features-icon.svg
  11. https://website-assets-fw.freshworks.com/attachments/cksbodhvi00ibeffzkd5a5nf7-marketplace.svg
  12. https://website-assets-fw.freshworks.com/attachments/cksboe9x600taelfz6dsqc8yo-developer-portal-icon.svg
  13. https://website-assets-fw.freshworks.com/attachments/cksep8ifo00rc2dfz8sgnm264-technology-alliances-icon.svg
  14. https://website-assets-fw.freshworks.com/attachments/cksep6hyw00jy46g06a9y9eqs-trophy-01.svg
  15. https://website-assets-fw.freshworks.com/attachments/ckvqnjx7h00rxv1g16n7wvnt2-freddy.svg
  16. https://website-assets-fw.freshworks.com/attachments/ckrzyowt30ferhdg01kyyvh52-01-messaging-brand-mark.svg
  17. https://website-assets-fw.freshworks.com/attachments/ckrzyowt30ferhdg01kyyvh52-01-messaging-brand-mark.svg
  18. https://www.freshworks.com/static-assets/images/common/company/logos/logo-fworks-white.svg
  19. https://website-assets-fw.freshworks.com/attachments/cl9hez3aq01eoivfnkgl8wcu4-freshchat-videotbnail.one-half.png
  20. https://website-assets-fw.freshworks.com/attachments/ckm4p5uuk0117ydg1pmlnt60f-harvey-norman-logo.one-sixth.webp
  21. https://website-assets-fw.freshworks.com/attachments/ckm4omvkg03fkisfzdqt813go-dunzo.one-sixth.webp
  22. https://website-assets-fw.freshworks.com/attachments/ckm4oyjev00v9ydg1euby7dam-klarna.one-sixth.webp
  23. https://website-assets-fw.freshworks.com/attachments/ckm4ojkvc03tglmg1lhno78s8-blue-nile-logo.one-sixth.webp
  24. https://website-assets-fw.freshworks.com/attachments/cjn1m4gd700amgvfz1c22o435-makemytrip-logo.one-sixth.webp
  25. https://website-assets-fw.freshworks.com/attachments/cjw8sei4m02zvdsg0cyhhu84t-travix.one-sixth.webp
  26. https://website-assets-fw.freshworks.com/attachments/cl4yfi2bg01syhpfns63d261v-group-1428334-1.full.png
  27. https://website-assets-fw.freshworks.com/attachments/cl4yfisdo049zu6fnebszvhmu-group-1428333-2.full.png
  28. https://website-assets-fw.freshworks.com/attachments/cl4yfjox401tohpfnqk1cxd0k-group-1428330-1.full.png
  29. https://website-assets-fw.freshworks.com/attachments/cl4yfk7cc04a1u6fn5eno2gnm-group-1428335-1.full.png
  30. https://www.freshworks.com/static-assets/images/common/company/logos/logo-fworks-black.svg
  31. https://www.freshworks.com/static-assets/images/common/icons/img-google-play.png
  32. https://www.freshworks.com/static-assets/images/common/icons/img-apple-store.png
  33. https://www.freshworks.com/static-assets/images/fservice/no-results-illustration.svg
  34. https://px.ads.linkedin.com/collect/?pid=508419&fmt=gif
  1. https://www.googletagmanager.com/ns.html?id=GTM-WQKBJ88
Image format
There are 9 images that are not using the AVIF, WebP format.
  1. https://website-assets-fw.freshworks.com/attachments/ckvs2ag9r05dijsg07fsuibg7-know-more.full.png
  2. https://website-assets-fw.freshworks.com/attachments/cl9hez3aq01eoivfnkgl8wcu4-freshchat-videotbnail.one-half.png
  3. https://website-assets-fw.freshworks.com/attachments/cl4yfi2bg01syhpfns63d261v-group-1428334-1.full.png
  4. https://website-assets-fw.freshworks.com/attachments/cl4yfisdo049zu6fnebszvhmu-group-1428333-2.full.png
  5. https://website-assets-fw.freshworks.com/attachments/cl4yfjox401tohpfnqk1cxd0k-group-1428330-1.full.png
  6. https://website-assets-fw.freshworks.com/attachments/cl4yfk7cc04a1u6fn5eno2gnm-group-1428335-1.full.png
  7. https://www.freshworks.com/static-assets/images/common/icons/img-google-play.png
  8. https://www.freshworks.com/static-assets/images/common/icons/img-apple-store.png
  9. https://px.ads.linkedin.com/collect/?pid=508419&fmt=gif
JavaScript defer
The are 2 javascript resources without the defer attribute.
  1. https://fw-cdn.com/1485580/2431273.js
  2. https://cdn.optimizely.com/public/20976504213/s/freshworks.js
DOM size
The DOM size is optimal.
The HTML file has 944 DOM nodes.
Security
HTTPS encryption
The webpage uses HTTPS encryption.
The HTML file has https://www.freshworks.com/live-chat-software/ DOM nodes.
Mixed content
There are no mixed content resources on the webpage.
Server signature
The webpage does not have a public server signature.
Unsafe cross-origin links
The webpage does not have unsafe cross-origin links.
Plaintext email
The webpage contains plaintext emails.
  1. support@freshchat.com
  2. support@freshchat.com
Miscellaneous
Structured data
The webpage has structured data.
        Meta viewport
        The webpage has a meta viewport tag set.
        width=device-width, initial-scale=1, shrink-to-fit=no
        Character set
        The webpage has a charset value set.
        utf-8
        Sitemap
        The website has sitemaps.
        1. https://www.freshworks.com/sitemaps/index.xml
        2. https://freshservice.com/sitemaps/index.xml
        3. https://freshdesk.com/sitemaps/index.xml
        Social
        The webpage has 4 social links.
        Content length
        The webpage has 2,301 words.
        Text to HTML ratio
        The text to HTML ratio is 16%.
        Inline CSS
        The webpage contains inline CSS code.
        1. padding:56.25% 0 0 0;position:relative;
        2. height:auto;left:0;position:absolute;top:0;width:100%;
        3. height:100%;width:100%
        4. padding:56.25% 0 0 0;position:relative;
        5. height:auto;left:0;position:absolute;top:0;width:100%;
        6. height:100%;width:100%
        7. padding:56.25% 0 0 0;position:relative;
        8. height:auto;left:0;position:absolute;top:0;width:100%;
        9. height:100%;width:100%
        10. padding:56.25% 0 0 0;position:relative;
        11. height:auto;left:0;position:absolute;top:0;width:100%;
        12. height:100%;width:100%
        13. display: block
        14. margin: 0 auto; background-image: url(https://website-assets-fw.freshworks.com/attachments/cl4vcqdwc02ugpbfnxk2jgmw2-klarna.full.png);
        15. display: block
        16. margin: 0 auto; background-image: url(https://website-assets-fw.freshworks.com/attachments/cl4x085nt046swpfnwpyhsdq7-travix.full.png);
        17. display: block
        18. margin: 0 auto; background-image: url(https://website-assets-fw.freshworks.com/attachments/cl4vcqg2a05mxajfn29z8vkve-nielson-brandbank.full.png);
        19. display:none;visibility:hidden
        20. display:none;
        Deprecated HTML
        There are no deprecated HTML tags on the webpage.