ftd

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in India

  • Traffic rank
    #600,819 Site Rank

  • Site age
    10 yrs old

  • Site Owner information
    Whois info

Traffic rank
#600,819
Site age
10 yrs
Location
India
Newest job postings for ftd
via ZipRecruiter posted_at: 6 days agoschedule_type: Full-timework_from_home: 1
Job Description Field Account Manager (FAM... Florist OVERVIEW The Field Account Manager (FAM) position is responsible to grow and maintain account relationships, while generating new business revenue growth. The FAM role is required to meet and exceed sales and revenue short-term goals. KEY RESPONSIBILITIES • Establish and strengthen current relationships with FTD Florists. • Prospect new members to grow coverage, depth, and network strength. • Job Description

Field Account Manager (FAM...

Florist

OVERVIEW

The Field Account Manager (FAM) position is responsible to grow and maintain account relationships, while generating new business revenue growth. The FAM role is required to meet and exceed sales and revenue short-term goals.

KEY RESPONSIBILITIES
• Establish and strengthen current relationships with FTD Florists.
• Prospect new members to grow coverage, depth, and network strength.
• Expand sales in overall product participation within existing member accounts.
• Manage membership retention to reduce churn and maintain current revenue stream.
• Increase territory revenue growth.
• Increase order volume fulfillment to increase member satisfaction and participation within the FTD network.
• Manage territory by utilizing CRM tools.
• Promote FTD technology E-commerce product sales within the territory.
• Focus to understand the florist's business operations to offer solutions to leverage profitability and ROI.
• Maintain a high level of customer communications with FTD members.
• Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES
• Bachelor's Degree preferred with 2+ years of B2B outside sales and account management experience; must have experience selling small to mid-sized businesses.
• Ability to handle multiple tasks, manage conflict and unique business problems.
• Understand industry specific trends and landscapes to improve competitiveness.
• Strong verbal, and written communications and relationship building skills.
• Excellent presentation skills.
• Strong negotiation closing skills.
• Capable in MS Office Suite (Including MS Teams).
• Ability to work in a dynamic, virtual environment requiring self-motivation and adaptability.
• Willing and able to travel overnight in assigned territory.

DIRECT REPORTS (If Applicable)
• None

#LI-REMOTE

About Us

For over 110 years, FTD has helped people give with meaning for life's most important occasions through fresh florals, plants and gifts. With cutting-edge software, our mission is to deliver the best gifting experience online by processing millions of orders a year, enabling small businesses to win big in the ecommerce space. We focus on solving tomorrow's challenges in partnership with our nationwide network of trusted, expert florists. We're made up of a diverse group of big thinkers and decision makers who influence how we operate and the results we deliver. By consistently testing, implementing and celebrating new ideas, we're committed to growing your career from within. Together, we can continue to provide a meaningful experience for our customers, partners and our most valuable asset: our employees.

For all of life's occasions and everyday moments, visit FTD.com and follow us on Facebook and Instagram at @ftdflowers
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via ZipRecruiter posted_at: 5 days agoschedule_type: Full-time
Job Description Support Engineer... Infrastructure-People Ops OVERVIEW The Support Engineer will work to ensure FTD employees are equipped with hardware, software, knowledge, and support essential to their success. As a member of FTD's IT Service desk team, you will provision and maintain equipment, software, and systems access and collaborate with employees by phone, email, and/or in-person to meet various technology needs efficiently and effectively. Job Description

Support Engineer...

Infrastructure-People Ops

OVERVIEW

The Support Engineer will work to ensure FTD employees are equipped with hardware, software, knowledge, and support essential to their success. As a member of FTD's IT Service desk team, you will provision and maintain equipment, software, and systems access and collaborate with employees by phone, email, and/or in-person to meet various technology needs efficiently and effectively. Your customers will include users at all organizational levels and will rely upon your expertise and guidance.

This position supports a hybrid work model including onsite presence in our Chicago, IL office as needed. Occasional on-call and overtime work will be required but generally is not expected to be significant.

KEY RESPONSIBILITIES
• Provide timely and accurate user support for IT assets at FTD locations, and remote (home) environments.
• Support Windows, MacOS, iOS, and Android devices and peripherals.
• Assist users with questions and troubleshooting related to common desktop applications like Office 365, and a wide variety of software and hardware related issues.
• Administer and troubleshoot Microsoft Endpoint Configuration Manager and Mobile Device Management software.
• Provision, install, and deliver customer systems configured to FTD standards.
• Promote and maintain a secure IT environment.
• Ensure proper approvals for systems access.
• Prevent and/or mitigate malware threats.
• Follow corporate use, SOX, PCI, and other best practice guidelines.
• Create and maintain technical, procedural, and educational documentation for internal consumption as well as customer self-service.
• Ensure efficient deployment and maintenance of desktop operating systems and software across the organization.
• Develop and maintain standardized desktop images for various hardware models and user profiles.
• Monitor the lifecycle of desktop images and plan for updates or replacement.
• Maintain detailed documentation on image creation process, best practice and troubleshooting steps.
• Share knowledge with colleagues and contribute to the team's collective expertise
• Maintain our asset inventory database.
• Test equipment that is to be provisioned to ensure it is in good working order.
• Thoroughly document issues and resolutions in our help desk management system
• Train our customers to operate assigned hardware and software effectively and in line with industry best practices.
• Collaborate with others, including Systems Engineering, Networking, Telecom, Unix, Database, DevOps, and SRE/NOC resources to deliver exceptional customer service.
• Embrace a culture of enablement, customer service, teamwork, continuous improvement, transparency, and fiscal responsibility.
• Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES
• A college degree in a related field is preferred. A high school diploma or General Equivalency Diploma (GED) will be considered.
• 3+ years continuous experience in an end-user IT support environment.
• IT certifications such as CompTIA A+, Modern Desktop Administrator Associate (MDAA), and Apple Certified Support Professional (ACSP) are a plus.
• Strong technical understanding of desktop and server hardware as well as Windows, MacOS, and mobile environments. We prefer a resource with considerable MacOS experience to round out the team's skill set.
• Strong practical knowledge in usage of deployment tools like MDT, MECM and Microsoft Intune, Windows Autopilot etc.
• Demonstrated experience managing objects in Active Directory Users Computers and/or Azure AD
• Exceptional communication and customer service skills, with a relentless focus on empathetic engagement and better-than-expected outcomes.
• Experience diffusing challenging customer interactions, creating the best outcome for all involved.
• Demonstrated ability to triage multiple issues simultaneously, and to prioritize and complete initiatives with minimal supervision.
• Ability to operate effectively under pressure, both independently and in collaboration with other resources with different skill sets.
• Demonstrated ability to gather and maintain accurate end user equipment inventory using automation
• A genuine desire and willingness to share knowledge effectively, and the drive to continuously improve your own skill set as well as others.
• Effective verbal and written communication skills.
• Capable in MS Office Suite (Including MS Teams).

DIRECT REPORTS (If Applicable)
• None.

About Us

For over 110 years, FTD has helped people give with meaning for life's most important occasions through fresh florals, plants and gifts. With cutting-edge software, our mission is to deliver the best gifting experience online by processing millions of orders a year, enabling small businesses to win big in the ecommerce space. We focus on solving tomorrow's challenges in partnership with our nationwide network of trusted, expert florists. We're made up of a diverse group of big thinkers and decision makers who influence how we operate and the results we deliver. By consistently testing, implementing and celebrating new ideas, we're committed to growing your career from within. Together, we can continue to provide a meaningful experience for our customers, partners and our most valuable asset: our employees.

For all of life's occasions and everyday moments, visit FTD.com and follow us on Facebook and Instagram at @ftdflowers
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via Bothell, WA - Geebo posted_at: 5 days agoschedule_type: Full-timesalary: 20–28 an hour
Primary Duties & Responsibilities: Provide leadership of partnership team, enabling the delivery of revenue and order goals and budgeted cost per order levels. Provide strategic direction and complement with ongoing review of performance to drive corrective action. Develop new opportunities through prospecting and third-party relationships Maintain strong relationships with key decision makers at... primary partners and ensure organization has the Primary Duties &
Responsibilities:
Provide leadership of partnership team, enabling the delivery of revenue and order goals and budgeted cost per order levels. Provide strategic direction and complement with ongoing review of performance to drive corrective action. Develop new opportunities through prospecting and third-party relationships Maintain strong relationships with key decision makers at... primary partners and ensure organization has the structure and controls to deliver excellent service to partners. Oversee the team accountable for identifying, prioritizing, and sourcing new partnerships to expand distribution of FTD Companies brands into new channels In partnership with marketing, lead development of revenue, and EBITDA-generating post-transaction opportunities with third parties Build capabilities of team members, expanding their functional knowledge and building their account management skills Increase penetration of the FTD Brand in venues where consumers shop Ongoing development and execution of marketing programs for supermarket shoppers in-store and online. Projection and planning of revenue by product type, customer and territory in order to meet or exceed budget Regular review of key business analytics and development of action plans to correct underperforming relationships Maintaining a high level of customer service with members by utilizing and leveraging all departments within the FTD sales and support staff Executing plans to increase FTD products and services used by partners Develop and maintain effective working relationships with vendors to ensure quality, service and margin expectations are met. Support and communicate effectively with the FTD sales force Champion projects to improve production efficiency or revenue opportunities. Produce reporting and analysis. Perform other duties as assigned Knowledge, Skills and Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree required Senior level sales/ account management experience Experience in mass markets channel calling on corporate level decision makers Floral category experience Ability/Experience managing sales forces Experience managing a P& L Excellent customer relations skills Must be willing and able to regularly travel Strong collaboration skills Performance management Associate engagement Proficient computer skills in MS office including Word and Excel.
Salary Range:
$100K -- $150K
Minimum Qualification
Account Management, SalesEstimated Salary: $20 to $28 per hour based on qualifications
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