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FullStory
Organization
FullStory.com is a customer experience platform that helps businesses improve their online customer interactions. Its session playback feature records every customer interaction on a website, including mouse movements, clicks, and page views, which can then be replayed by the business to analyze the customer's experience. FullStory also offers heatmaps, funnel analysis tools, and customer support software to help businesses gain insights and optimize their online experience. Its software can be used by businesses of all sizes, from startups to large enterprises, helping them to increase revenue, reduce churn, and improve customer satisfaction.
Images that are bundled with the app remain visible.help.fullstory.comFor FullStory for Mobile Apps customers, Private by Default also automatically masks any images that contain external content.
FullStory customers gain real-time access to actionable insights delivered via robust visualizations, most prominently through session replays and intelligent heatmaps.heap.ioFullStory is a digital analytics platform designed to give teams the information they need to optimize their channels, increase engagement, and drive more revenue.
Note: The K that displays alongside your duration value represents 'thousands'. For example, 3Kms would be 3,000 milliseconds.help.fullstory.comFullStory will convert it automatically in the display to a value that makes sense - meaning that rather than displaying the average Request Time as 1700ms, we will display it as 1.7 seconds.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CityKansas City, Missouri
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Latitude\Longitude39.1027 / -94.5778 Google Map
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Traffic rank#5,229 Site Rank
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Site age23 yrs old
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Site Owner informationWhois info
Website is Safe
Site is blacklisted
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Founded2014
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HeadquartersAtlanta
Traffic rank
#5,229
#5,229
Site age
23 yrs
23 yrs
Location
United States
United States
Popular Questions for FullStory
Newest job postings for FullStory
via Jobs
posted_at: 17 days agoschedule_type: Full-time
This role can be performed remotely anywhere within the United States.
While we are interested in qualified applicants who are permanently eligible to work for any employer in the United States, we are unable to sponsor or take over sponsorship for employment visas at this time...
FullStory’s UX team is looking for a Staff User Experience Designer to report into the Head of User Experience, who enjoys the challenge of finding solutions to complex
This role can be performed remotely anywhere within the United States.
While we are interested in qualified applicants who are permanently eligible to work for any employer in the United States, we are unable to sponsor or take over sponsorship for employment visas at this time...
FullStory’s UX team is looking for a Staff User Experience Designer to report into the Head of User Experience, who enjoys the challenge of finding solutions to complex problems and ensuring those solutions are best in class experiences. FullStory’s mission is to make digital analytics easy to understand and take action on, which hinges on a strong User Experience. This is the role for you if you’re excited by the future of data, and you’re ready to mentor other designers on using research and exceptional Discovery skills to de-risk that future vision.
Day-to-day you’ll:
• Partner with cross-functional partners to frame problems, shape UX strategy, and contribute to user engagement and growth by iteratively designing, shipping and measuring solutions.
• Own and execute design across the entire product development lifecycle.
• Bring an entrepreneurial spirit of informed and deliberate research and experimentation.
• Oversee UX for a product team, aligning other designers to a shared vision and mentoring.
• Shake us up. Keep us on our toes. Challenge us.
We’re looking for someone who:
• Has 7+ years of experience as a product designer, including 2+ years working at a B2B SAAS company.
• Has experience in a leadership role in cross-discipline initiatives, bringing a design voice to the conversation and building trust between the design practice and other practices.
• Has experience conducting User Experience Research activities independently.
• Has a robust portfolio of iterative software work, including examples with a strong focus on iteration through the Discovery phase to deliver a minimum lovable product.
It would be amazing if:
• You have experience working in highly complex and technical spaces, especially related to digital analytics, data science, machine learning, or similar.
• You are comfortable with all aspects of the design process including research, low and high fidelity design, and rapid prototyping.
• You have cross-practice facilitation skills and the ability to work with partners across the company to secure support, bringing a UX voice to the conversation and building trust across the company for the UX practice.
#LI-Remote #LI-MR1
About FullStory
Founded in 2014 on the belief that everyone benefits from a more perfect digital experience, FullStory’s digital experience intelligence (DXI) platform empowers businesses to continuously improve their customer experience across sites and apps. FullStory is backed by world-class investors and has 500+ employees worldwide with offices in Atlanta and London. We are proud to have been named to Forbes’ List of America’s Top Startup Employers, Wealthfront’s Career Launching Companies List, and LinkedIn’s Top US Startups List. We are guided by our values of Empathy, Clarity, Bionics, and Trust, which we embed in our day-to-day work.
How we support you:
FullStorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:
• Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – FullStorians can focus on the moments that matter.
• Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based FullStorians, and supplemental coverage options for international FullStorians.
• Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.
• Productivity support. We provide all FullStorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.
• Team events. Connect with fellow FullStorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites.
• Paid parental leave. FullStorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.
• Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most.
• Miscarriage/Pregnancy loss leave. Whether it is for a FullStorian or their partner – take the time you need.
FullStory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we'd love to hear from you!
If you may require reasonable accommodations to participate in our job application or interview process, please contact accommodations@fullstory.com. Requests for accommodations will be treated confidentially Show more details...
While we are interested in qualified applicants who are permanently eligible to work for any employer in the United States, we are unable to sponsor or take over sponsorship for employment visas at this time...
FullStory’s UX team is looking for a Staff User Experience Designer to report into the Head of User Experience, who enjoys the challenge of finding solutions to complex problems and ensuring those solutions are best in class experiences. FullStory’s mission is to make digital analytics easy to understand and take action on, which hinges on a strong User Experience. This is the role for you if you’re excited by the future of data, and you’re ready to mentor other designers on using research and exceptional Discovery skills to de-risk that future vision.
Day-to-day you’ll:
• Partner with cross-functional partners to frame problems, shape UX strategy, and contribute to user engagement and growth by iteratively designing, shipping and measuring solutions.
• Own and execute design across the entire product development lifecycle.
• Bring an entrepreneurial spirit of informed and deliberate research and experimentation.
• Oversee UX for a product team, aligning other designers to a shared vision and mentoring.
• Shake us up. Keep us on our toes. Challenge us.
We’re looking for someone who:
• Has 7+ years of experience as a product designer, including 2+ years working at a B2B SAAS company.
• Has experience in a leadership role in cross-discipline initiatives, bringing a design voice to the conversation and building trust between the design practice and other practices.
• Has experience conducting User Experience Research activities independently.
• Has a robust portfolio of iterative software work, including examples with a strong focus on iteration through the Discovery phase to deliver a minimum lovable product.
It would be amazing if:
• You have experience working in highly complex and technical spaces, especially related to digital analytics, data science, machine learning, or similar.
• You are comfortable with all aspects of the design process including research, low and high fidelity design, and rapid prototyping.
• You have cross-practice facilitation skills and the ability to work with partners across the company to secure support, bringing a UX voice to the conversation and building trust across the company for the UX practice.
#LI-Remote #LI-MR1
About FullStory
Founded in 2014 on the belief that everyone benefits from a more perfect digital experience, FullStory’s digital experience intelligence (DXI) platform empowers businesses to continuously improve their customer experience across sites and apps. FullStory is backed by world-class investors and has 500+ employees worldwide with offices in Atlanta and London. We are proud to have been named to Forbes’ List of America’s Top Startup Employers, Wealthfront’s Career Launching Companies List, and LinkedIn’s Top US Startups List. We are guided by our values of Empathy, Clarity, Bionics, and Trust, which we embed in our day-to-day work.
How we support you:
FullStorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:
• Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – FullStorians can focus on the moments that matter.
• Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based FullStorians, and supplemental coverage options for international FullStorians.
• Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.
• Productivity support. We provide all FullStorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.
• Team events. Connect with fellow FullStorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites.
• Paid parental leave. FullStorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.
• Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most.
• Miscarriage/Pregnancy loss leave. Whether it is for a FullStorian or their partner – take the time you need.
FullStory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we'd love to hear from you!
If you may require reasonable accommodations to participate in our job application or interview process, please contact accommodations@fullstory.com. Requests for accommodations will be treated confidentially Show more details...
via PLG Jobs - Pace
schedule_type: Full-timework_from_home: 1
This role can be performed remotely anywhere within Australia.
Lots of fast-growing companies make the same claims: smart people, a unique culture, and the ambition to have a big impact. Even so, we think selling at FullStory is pretty darn special. First, our market is unlimited. (Despite the best efforts of clever humans and countless apps, it’s still really hard to deliver an amazing customer... experience. FullStory can uniquely bridge that
This role can be performed remotely anywhere within Australia.
Lots of fast-growing companies make the same claims: smart people, a unique culture, and the ambition to have a big impact. Even so, we think selling at FullStory is pretty darn special. First, our market is unlimited. (Despite the best efforts of clever humans and countless apps, it’s still really hard to deliver an amazing customer... experience. FullStory can uniquely bridge that gap.) Second, our product is super lovable, which makes FullStory just plain fun to sell. And third, the big names are calling us and the product is ready. Bring it on.
We’re looking for a Growth Account Executive to join our APAC Sales team. Our Account Executives are dedicated to driving FullStory’s growth by adding new, delighted customers in the SMB space (0-$40 million in annual recurring revenue), as well as growing relationships within our existing customer base. The pace of FullStory is fast and the landscape we’re playing in is ever-changing. We’re looking for someone who thrives when challenged and brings a great sense of humor to a team that likes to work hard and have fun while doing it.
This role reports to the Manager for APAC Sales, Growth.
Day-to-day you’ll:
• Own an SMB territory where you are responsible for business development, client engagement, and full sales lifecycle.
• Actively prospect new business opportunities and up-sell current customers.
• Document and track all potential and existing client interactions and lead follow-through using Salesforce.
• Lead sales presentations and product demonstrations with prospects and drive deals to close.
We’re looking for someone who:
• Has 3+ years of experience in software or other complex sales, with at least two of those in full-sales cycle closing roles.
• Closes 3+ deals a month and moves pipeline with urgency.
• Has experience demoing a product and/or leading customer-facing sales presentations.
• Work cross-functionally with Sales Engineers, Product, and Customer Experience teams to provide in-depth technical demos and sell as team.
It would be amazing if:
• You’re a hunter at heart and you’re not afraid taking the initiative to build your pipeline.
• You live to collaborate and influence in a “win as a team” environment.
• You’re a customer experience enthusiast and harbor a deep and profound empathy for your customers.
• You get excited about positive change. We’re building the plane while we’re flying it and that’s invigorating to you.
#LI-Remote #LI-NV1 Show more details...
Lots of fast-growing companies make the same claims: smart people, a unique culture, and the ambition to have a big impact. Even so, we think selling at FullStory is pretty darn special. First, our market is unlimited. (Despite the best efforts of clever humans and countless apps, it’s still really hard to deliver an amazing customer... experience. FullStory can uniquely bridge that gap.) Second, our product is super lovable, which makes FullStory just plain fun to sell. And third, the big names are calling us and the product is ready. Bring it on.
We’re looking for a Growth Account Executive to join our APAC Sales team. Our Account Executives are dedicated to driving FullStory’s growth by adding new, delighted customers in the SMB space (0-$40 million in annual recurring revenue), as well as growing relationships within our existing customer base. The pace of FullStory is fast and the landscape we’re playing in is ever-changing. We’re looking for someone who thrives when challenged and brings a great sense of humor to a team that likes to work hard and have fun while doing it.
This role reports to the Manager for APAC Sales, Growth.
Day-to-day you’ll:
• Own an SMB territory where you are responsible for business development, client engagement, and full sales lifecycle.
• Actively prospect new business opportunities and up-sell current customers.
• Document and track all potential and existing client interactions and lead follow-through using Salesforce.
• Lead sales presentations and product demonstrations with prospects and drive deals to close.
We’re looking for someone who:
• Has 3+ years of experience in software or other complex sales, with at least two of those in full-sales cycle closing roles.
• Closes 3+ deals a month and moves pipeline with urgency.
• Has experience demoing a product and/or leading customer-facing sales presentations.
• Work cross-functionally with Sales Engineers, Product, and Customer Experience teams to provide in-depth technical demos and sell as team.
It would be amazing if:
• You’re a hunter at heart and you’re not afraid taking the initiative to build your pipeline.
• You live to collaborate and influence in a “win as a team” environment.
• You’re a customer experience enthusiast and harbor a deep and profound empathy for your customers.
• You get excited about positive change. We’re building the plane while we’re flying it and that’s invigorating to you.
#LI-Remote #LI-NV1 Show more details...
via Simplify
schedule_type: Full-time
This role can be performed remotely anywhere within the United Kingdom.
Lots of fast-growing companies make the same claims: smart people, a unique culture, and the ambition to have a big impact. Even so, we think selling at FullStory is pretty darn special. First, our market is unlimited. (Despite the best efforts of clever humans and countless apps, it’s still really hard to deliver an amazing... customer experience. FullStory can uniquely bridge
This role can be performed remotely anywhere within the United Kingdom.
Lots of fast-growing companies make the same claims: smart people, a unique culture, and the ambition to have a big impact. Even so, we think selling at FullStory is pretty darn special. First, our market is unlimited. (Despite the best efforts of clever humans and countless apps, it’s still really hard to deliver an amazing... customer experience. FullStory can uniquely bridge that gap.) Second, our product is super lovable, which makes FullStory just plain fun to sell. And third, the big names are calling us and the product is ready. Bring it on.
Day-to-day, you’ll:
• Research and pre-qualify prospective customers.
• Identify decision-makers and key influencers within prospects’ organizations.
• Call and email prospects to discover sales opportunities and drive conversation.
• Gain commitments from prospects to demo FullStory or another outcome that moves the sales cycle forward.
• Collaborate with your team and manager through the inside sales process.
• Gain the experience to work with cutting edge sales technology including Drift, Loom, and Salesforce.com ( SFDC).
We’re looking for someone who:
• Has sales development or any other relevant experience
• Has the ability to write and speak in English and German fluently
It would be amazing if:
• You have cold calling/cold outreach experience
• You’re familiar with Salesforce.com, LinkedIn Navigator, Outreach, or a similar cadence tool
• You’re hungry for feedback and on a path to develop and hone your selling skills
• You know how to manage your time and can take a disciplined approach to setting up your day
#LI-Remote #LI-SF1
About FullStory
Founded in 2014 on the belief that everyone benefits from a more perfect digital experience, FullStory’s digital experience intelligence (DXI) platform empowers businesses to continuously improve their customer experience across sites and apps. FullStory is backed by world-class investors and has 500+ employees worldwide with offices in Atlanta and London. We are proud to have been named to Forbes’ List of America’s Top Startup Employers, Wealthfront’s Career Launching Companies List, and LinkedIn’s Top US Startups List. We are guided by our values of Empathy, Clarity, Bionics, and Trust, which we embed in our day-to-day work.
How we support you:
FullStorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:
• Autonomy and flexibility. From a remote-first work environment and unlimited paid time off, to an annual company-wide closure – FullStorians can focus on the moments that matter.
• Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based FullStorians, and supplemental coverage options for international FullStorians.
• Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.
• Productivity support. We provide all FullStorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.
• Team events. Connect with fellow FullStorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites.
• Paid parental leave. FullStorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.
• Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most.
• Miscarriage/Pregnancy loss leave. Whether it is for a FullStorian or their partner – take the time you need.
FullStory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we’d love to hear from you!
If you may require reasonable accommodations to participate in our job application or interview process, please contact accommodations@fullstory.com. Requests for accommodations will be treated confidentially Show more details...
Lots of fast-growing companies make the same claims: smart people, a unique culture, and the ambition to have a big impact. Even so, we think selling at FullStory is pretty darn special. First, our market is unlimited. (Despite the best efforts of clever humans and countless apps, it’s still really hard to deliver an amazing... customer experience. FullStory can uniquely bridge that gap.) Second, our product is super lovable, which makes FullStory just plain fun to sell. And third, the big names are calling us and the product is ready. Bring it on.
Day-to-day, you’ll:
• Research and pre-qualify prospective customers.
• Identify decision-makers and key influencers within prospects’ organizations.
• Call and email prospects to discover sales opportunities and drive conversation.
• Gain commitments from prospects to demo FullStory or another outcome that moves the sales cycle forward.
• Collaborate with your team and manager through the inside sales process.
• Gain the experience to work with cutting edge sales technology including Drift, Loom, and Salesforce.com ( SFDC).
We’re looking for someone who:
• Has sales development or any other relevant experience
• Has the ability to write and speak in English and German fluently
It would be amazing if:
• You have cold calling/cold outreach experience
• You’re familiar with Salesforce.com, LinkedIn Navigator, Outreach, or a similar cadence tool
• You’re hungry for feedback and on a path to develop and hone your selling skills
• You know how to manage your time and can take a disciplined approach to setting up your day
#LI-Remote #LI-SF1
About FullStory
Founded in 2014 on the belief that everyone benefits from a more perfect digital experience, FullStory’s digital experience intelligence (DXI) platform empowers businesses to continuously improve their customer experience across sites and apps. FullStory is backed by world-class investors and has 500+ employees worldwide with offices in Atlanta and London. We are proud to have been named to Forbes’ List of America’s Top Startup Employers, Wealthfront’s Career Launching Companies List, and LinkedIn’s Top US Startups List. We are guided by our values of Empathy, Clarity, Bionics, and Trust, which we embed in our day-to-day work.
How we support you:
FullStorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:
• Autonomy and flexibility. From a remote-first work environment and unlimited paid time off, to an annual company-wide closure – FullStorians can focus on the moments that matter.
• Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based FullStorians, and supplemental coverage options for international FullStorians.
• Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.
• Productivity support. We provide all FullStorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.
• Team events. Connect with fellow FullStorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites.
• Paid parental leave. FullStorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.
• Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most.
• Miscarriage/Pregnancy loss leave. Whether it is for a FullStorian or their partner – take the time you need.
FullStory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we’d love to hear from you!
If you may require reasonable accommodations to participate in our job application or interview process, please contact accommodations@fullstory.com. Requests for accommodations will be treated confidentially Show more details...
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