globalcloudteam

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6 yrs
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United States
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via Jooble posted_at: 13 days agoschedule_type: Full-time
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live... your best life and share your unique talents, so At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live... your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications
of a job description
but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. Job Description

We're looking for a passionate, driven Senior Product Manager to define product vision and lead the development of innovative Cloud Observability and analytics solutions for the ServiceNow Cloud.

These solutions will empower internal operations and development teams by providing:
• Real-time access to service telemetry data for faster troubleshooting and root cause analysis.
• Advanced machine learning capabilities for proactive anomaly detection and performance optimization.

You'll drive the product roadmap, prioritize features based on user needs, and collaborate with geographically distributed engineering teams to deliver solutions that:
• Reduce mean time to resolution (MTTR) for incidents.
• Increase uptime of critical ServiceNow applications.
• Improve developer productivity through faster issue identification.

What you get to do in this role:
• Conceptualize and drive execution of end-to-end Observability and analytics solutions leveraging telemetry data from the ServiceNow platform.
• Deliver quick prototypes (e.g., wireframes) to validate user needs and demonstrate solution value.
• Own product delivery, defining user stories with clear acceptance criteria and working with development teams to ensure successful implementation.
• Partner with internal operations and development teams to understand user personas and pain points related to ServiceNow observability.
• Continuously improve product development processes by establishing repeatable workflows and collaborating with teams for optimal efficiency.
Qualifications

To be successful in this role, you have:
• A minimum of 5 years of experience in product management or a related field, with a focus on Observability and Analytics solutions.
• Experience building cloud-based products and understanding of SaaS delivery models.
• Strong user research and product strategy skills.
• Experience collaborating with cross-functional teams (engineering, product, operations) to bring products to market.
• Bachelor’s degree in computer science, Information Systems, Data Science, or a closely related field (or equivalent experience).

Preferred Qualifications
:
• Experience working with (or in) operations or SRE teams.
• Familiarity with commercial observability offerings (e.g., Honeycomb, New Relic, Datadog, Splunk).

GCS-23

For positions in the Seattle metro/Kirkland areas, we offer a base pay of $137,000 - $233,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications
, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at View email address on jobs.smartrecruiters.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow
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via Jobs posted_at: 20 days agoschedule_type: Full-time
WSP This position can be seated in any of WSP USA's offices... As one of the world's leading professional services firms, WSP provides engineering and design services to clients in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources, and Industry sectors, as well as offering strategic advisory services. WSP's global experts include engineers, advisors, technicians, scientists, architects, planners, WSP

This position can be seated in any of WSP USA's offices...

As one of the world's leading professional services firms, WSP provides engineering and design services to clients in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources, and Industry sectors, as well as offering strategic advisory services. WSP's global experts include engineers, advisors, technicians, scientists, architects, planners, environmental specialists, and surveyors, in addition to other design, program and construction management professionals. Our talented people are well positioned to deliver successful and sustainable projects, wherever our clients need us. wsp.com

POSITION SUMMARY

As a Global Manager for Cloud team, you will report to the Global Director for Cloud Architecture, Design and Build team. This globally distributed team is comprised of solutions architects, and cloud specialist who are responsible for the architecture, design, and implementation of cloud services. WSPs global cloud is today comprised of over 1,000 offices, and over 65,000 users.

Qualified candidates must have several years of strong understanding of cloud architecture, design, and implementation experience within large corporate environments.

MAIN RESPONSIBILITIES

Lead team responsible for developing cloud standards, strategies, and design initiatives.

Develop and manage the budget for cloud and DaaS services, focusing on cost-effectiveness and ROI.

Continuously analyze and optimize cloud spending and resource allocation.

Review and analyse current cloud technologies and its ability to support strategic business objectives.

Collaborate and proactively build trusting relationships across the organization, including functional partners and regional teams.

Ensure technical documents and drawings, policies and guidelines, test plans and analysis, and risk assessments are kept up to date.

Collaborate with 3rd party vendors to coordinate, monitor deliverables, and ensure adherence to global standards, architecture, processes, and procedures. 

Participate in global infrastructure and operations technical governance and strategic planning.

Manages resource planning for team members, providing leadership for hiring, training and development, coaching, performance planning and review.

Developing cloud service design packages that can be utilised for service transition including high-level and low-level cloud solution designs.

Accountable for the implementation of complex cloud designs and/or providing direction and planning to others performing implementation.

Oversee the administration of multiple cloud platforms (e.g., AWS, Azure, Google Cloud), ensuring efficient operation, high availability, and cost-effectiveness.

Evaluate and integrate cloud services and tools to enhance the multi-cloud environment.

Spearhead the deployment and management of Desktop as a Service solutions, ensuring they meet user requirements and performance standards.

Collaborate with IT security to implement robust security measures specific to DaaS environments.

Participating in the creation and evolution of an IT roadmap for the cloud and cloud security domain.

Participating in the technical, change and architecture review boards.

ACADEMIC AND EXPERIENCE REQUIREMENTS

Experience working in large/global enterprise IT with multiple distributed branch/campus sites.

Experience of working within ITIL aligned Service Management organisation.

Experience in optimizing Cloud spend.

Bachelor’s degree in computer science, information technology, or a related field preferred. Equivalent relevant experience may be considered in lieu of the degree preference.

5-7+ years management experience.

Experience working with and managing multiple vendors.

Strong knowledge in public cloud (Azure) compute, infrastructure, IT infrastructure, automation, advanced services, and service delivery including wide experience across multiple technology domains.

SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS

Excellent written and spoken English.

Ability to work independently with low-level supervision and in a global team distributed geographically.

Very strong organization skills (set priorities, meets deadlines, multiple simultaneous projects) and excellent documentation skills.

Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems.

Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations.

WSP Benefits

WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Compensation:

Expected Salary (all locations): $111,600 - $199,000

WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.

Expected Salary (Colorado only): $111,600 - $199,000

WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law
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via ZipRecruiter schedule_type: Full-time
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the... transparency and ambition of our commitment to diversity, equity, AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.

We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the... transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.

If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at https://www.aveva.com/en/about/careers/.

Position: Senior Cloud Operation Developer

Employment type: Full-time permanent

Location: Lake Forest, CA - Hybrid

About the Role

When you join AVEVA's Research & Development team, you are joining a global team of over 2000 engineers and computer scientists. We work on more than 75 leading industrial automation and engineering products. Our focus, passion, and collaboration help us to deliver innovative, high-quality, and secure industrial software and delight our customers.

At AVEVA, we're all about limitless possibilities. Are you?

As part of the Research and Development function, the global Cloud DevOps team combines software development and cloud operations to provide continuous integration and delivery of cloud-enabled products and solutions. Responsible for deployment and continuous monitoring to ensure various cloud-specific customer requirements/SLAs are met.

As a Senior Cloud Operations Developer you will utilize your experience to continually improve and develop AVEVA's Cloud solutions, including release and deployment processes and pipelines, enhancing and supporting our security and monitoring capabilities, and diagnosing and resolving cloud infrastructure incidents to optimize uptime and allow us to scale through repeatable and standardized work practices.

Working closely with your development and portfolio colleagues, together you will bring new solutions to the cloud following a standard framework to ensure they are operationally secure, stable and scalable.

The global, 24x7 nature of the team means there may be a requirement for occasional work outside of the standard day and to be on call as part of a shared team rotation.

In this role you will:
• Provide timely and effective response to incidents to minimize the impact on our customers and keep colleagues updated as required.
• Work with development teams to advise and contribute to improvements to operational stability, security, cost management and reporting requirements for our cloud solutions.
• Continually develop and improve DevOps processes, adding value through optimization, automation and effective reporting.
• Oversee relevant Cloud deployments to ensure successful implementation, track and report progress, resolve or escalate release issues.
• Proactively manage cloud environments to minimize service impacting issues, including infrastructure as code, certificates, storage, health status, backup status etc.
• Ensure new services meet required operational readiness standards before being accepted into operations.
• Ensure on-going compliance to security practices and policies.
• Provide subject matter expertise to business stakeholders as required.
• Maintain clear and accurate operational documentation.
• Stay current on security industry trends, tools and best practices.

Required Qualifications

The following list applies to Azure and/or AWS Platforms.
• Hands-on in Azure administration, Azure APIs and tools or equivalent AWS experience.
• Knowledge and experience of operational support, software development and deployment methodologies and principles.
• Development experience with exposure to programming skills, e.g. C#, .NET.
• Knowledge of PowerShell or Node JS scripting.
• Knowledge of API, REST, microservices and serverless architectures.
• Strong written, verbal and presentation skills, able to convey information clearly and concisely to technical and non-technical audiences.
• Attention to detail, diligent and tenacious.
• Excellent analysis and dissemination skills.
• High degree of personal motivation and ability to self-manage.
• Maintains and develops relevant industry and technology knowledge.

Desired Qualifications
• Certifications in Azure and/or AWS.
• Hands-on experience working within an Information Security accredited framework e.g. ISO27001, 27017/18.
• Experience working in Agile software development such as Scaled Agile Framework (SAFe).

Salary Range:
$102,200.00 - $220,700.00

This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.

USA Benefits: Competitive salary; high quality healthcare; 401(k) with 6% employer match; FSA and supplemental insurance; paid parental leave; 20 days PTO with increase for time served; 7 days of sick time; 3 days paid volunteering; flexible lifestyle benefits (commuter plans, backup care, emergency leave and fitness/education reimbursement opportunities)

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify AVEVA at recruitingaccommodations@aveva.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world
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