Globo.com is a Brazilian online media company that offers entertainment, news, and sports content. Founded in 1999, Globo.com has become one of the largest media hubs in Latin America, reaching over 17 million unique monthly visitors. The website offers a variety of content from original series, documentaries, and news to sports, music, and lifestyle. With a library of over 100,000 hours of programming, Globo.com is the go-to destination for users looking for high-quality content. Additionally, the website provides exclusive content and events such as GloboPlay, which offers live streaming of sports and other events. With its wide range of content, Globo.com is a one-stop destination for entertainment, news, and sports.
en.wikipedia.orgGrupo Globo's assets comprises over-the-air broadcasting, television and film production, pay television subscription service, streaming media, publishing, and online services.
[10] The company is currently run by the sons of Roberto Marinho: Roberto Irineu Marinho, João Roberto Marinho and José Roberto Marinho.en.wikipedia.orgHowever, the company only became recognizable nationwide after the launching of Rede Globo (now known as TV Globo ), the world's second-largest commercial TV network in 1965.
brazil.mom-gmr.orgIn the phonographic industry, Globo operates through the publisher, producer and recording company Som Livre (created in 1969), which has over 100 member artists through the company’s “star system”.
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EncryptedSite is Encrypted
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CountryHosted in Brazil
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Latitude\Longitude-22.8305 / -43.2192 Google Map
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Traffic rank#389 Site Rank
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Site age25 yrs old
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Site Owner informationWhois info
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Founded25 June 1925
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FounderIrineu Marinho
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HeadquartersRio de Janeiro,Brazil
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Key peopleJorge Nóbrega,Roberto Irineu Marinho
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OwnerMarinho family
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Trade nameGrupo Globo
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Area servedWorldwide
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ProductsTelevision networks,Radio stations,Internet services,Satellite television,Newspapers,Magazines,Music industry
#389
25 yrs
Brazil
Position Overview: As an on-site Interpreter, you are responsible for handling communication between the LEP and our clients...
GLOBO interpreters:
• break communication barriers between speakers of different languages while providing exceptional service across a wide range of industries including healthcare.
• are fast thinkers, able to process information quickly, with great accuracy and sensitivity to cultural differences.
• maintain a professional demeanor and always adhere to industry best practices in every interaction.
GLOBO interpreters are always at their best and prepared for any situation.
Location: must be located in the TX area
This is an on-site opportunity that will require you to travel to the sites.
About the role:
As a GLOBO Interpreter you need to:
• Always use polite forms of expression, enunciate clearly, and always strive to provide great customer service even in emotionally charged situations.
• Render correct concepts and meanings between the speakers, maintaining correct grammar, clarity, and tone between languages.
• Closely follow client instructions, professionally interject only when additional clarity or repetition is required, and manage the flow of the conversation.
Your Background and Experience:
• Full fluency in English in addition to your mother tongue.
• Professional interpreting experience.
• Very good cultural understanding and ability to clearly explain cultural concepts to avoid miscommunication.
• Very good ability to remain neutral and objective during interpreting sessions, excluding personal comments and feelings from the conversation.
• Excellent accuracy - listening, memory retention.
• Very good medical terminology knowledge
• Training Program in the interpreting/language industry is a plus Show more details...
What’s it like to work here? Well, we’re a close-knit... team with big ideas and ambitions. We’re entrepreneurial, smart, and successful – plus, we’re just a lot of fun to work with. At GLOBO, everyone is invested in our mission, and individuals are recognized for their contributions and achievements. We’re always on the hunt for people who bring energy, ideas, and personality to our growing organization.
About the Role:
GLOBO is expanding our customer operations, and we’re seeking Customer Service Associates (CSA) to join the team! The CSA will facilitate intake calls and requests ranging from on-demand to scheduled language services for our flagship customers.
If you like this idea, here’s more…
As a CSA, you are responsible for creating a best-in-class customer experience by consistently delivering clear, efficient, and valuable support to callers.
In addition to facilitating intake calls, you will:
• Achieve satisfactory call quality, both behavioral and technical, as measured through call quality reviews
• Provide exceptional client service experiences
• Log and track both calls and requests while servicing clients.
• Address opportunities to maintain and improve business relationships with clients
A candidate for this role can be located anywhere in the US. Schedules will be set two weeks in advance, and the schedule would include hours between 8AM-12AM EST Monday - Friday, and on weekends. Full and Part-Time Positions are Available! Flexibility is key for this role.
Apply if:
• You have a flexible schedule.
• You have strong customer service skills and a positive attitude.
• You have experience with call center software and scheduling tools.
• You are comfortable in a dynamic, fast-paced, and multi-line call center environment.
• You are highly organized.
• You have very good verbal communication skills.
• You have the ability to type quickly and accurately while taking calls.
• You are reliable and team-oriented
• You have a high school diploma or equivalent.
You’ll get bonus points for:
• You are bi-lingual (preferably in a non-Spanish language).
• Experience in the language/translation industry
GLOBO is an equal opportunity employer, and we value diversity. Employment is decided on the basis of qualifications, merit, and business need Show more details...
As a GLOBO Interpreter you need to ...
• Answer all client calls in a professional manner, relaying first name and interpreter ID for every call.
• Always use polite forms of expression, enunciate clearly, and always strive to provide great customer service even in emotionally charged situations.
• Conduct intake and pre-session scripting for each client.
• Render correct concepts and meanings between the speakers, maintaining correct grammar, clarity, and tone between languages.
• Closely follow client instructions, professionally interject only when additional clarity or repetition is required, and manage the flow of the conversation.
Technical Requirements :
• High-speed internet service with minimum download speeds of 10MB and upload speeds of at least 5MB.
• If you have sufficient internet speeds (10 / 5 or higher), you may choose to take calls directly through your computer and skip the phone altogether.
• Telephone service should be either a traditional landline or fixed VoIP (service directly through your cable / internet provider).
Your phone line should not have call waiting, voicemail, call forward, Caller ID, Voice Messaging, or any other feature that would interfere with call delivery.
Cellular and cordless phone are not allowed.
Your Background and Experience :
• Very good cultural understanding and ability to clearly explain cultural concepts to avoid miscommunication.
• Very good ability to remain neutral and objective during calls, excluding personal comments and feelings from the conversation.
• Excellent accuracy - listening, memory retention.
• Very good medical terminology knowledge and ability to reference medical glossaries during active calls.
• Training Program in the interpreting / language industry is a plus.
• You will be required to submit a copy of your criminal background report / clearance.
Last updated : 2023-02-22 Show more details...