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GoCardless
Bank
GoCardless.com is a reputable online platform that provides a secure and convenient way to collect and manage payments globally. With a mission to make the process of collecting payments simple and accessible for businesses of all sizes, GoCardless offers a user-friendly platform that integrates with various accounting and billing systems. Their innovative technology enables users to set up automated, recurring payments easily, reducing administrative tasks and streamlining cash flow. By utilizing their advanced Direct Debit network, GoCardless ensures a smooth, cost-effective, and reliable payment process. Trusted by over 60,000 businesses worldwide, GoCardless is revolutionizing payments for the digital age.
Learn how integrating GoCardless with your ERP software can drive company revenues. Learn how integrating GoCardless with your ERP software can drive company revenues.codelessplatforms.comCodeless Platforms' GoCardless ERP Integration solution provides companies of any size with a proven, drag-and-drop integration platform to integrate GoCardless with ERP software.
"We’re closing more deals and spending less time processing payments." "Instant Bank Pay from GoCardless has helped us save admin time chasing down one-off failed payments."gocardless.comAccess the GoCardless global bank debit network, which covers over 30 countries via eight bank debit schemes into one platform and one integration.
Each year GoCardless processes US$18bn of payments across more than 30 countries. GoCardless is headquartered in the UK, with additional offices in Australia, France, Germany and the United States.businesswire.comThe GoCardless global payments network and technology platform takes the pain out of getting paid for more than 55,000 businesses worldwide, from multinational corporations to small businesses.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#22,774 Site Rank
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Site age25 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Founded2011
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SubsidiaryNordigen
Traffic rank
#22,774
#22,774
Site age
25 yrs
25 yrs
Location
United States
United States
Popular Questions for GoCardless
Newest job postings for GoCardless
via Built In
schedule_type: Full-timework_from_home: 1
About us
We're a global leader in account-to-account payments, making it easy for merchants to collect both recurring and one-off payments directly from customers' bank accounts. Our global payments network and technology platform take the pain out of getting paid for 80,000 businesses worldwide, from multinational corporations to small businesses. Each year we process US$30 billion of payments... across more than 30 countries. We're headquartered
About us
We're a global leader in account-to-account payments, making it easy for merchants to collect both recurring and one-off payments directly from customers' bank accounts. Our global payments network and technology platform take the pain out of getting paid for 80,000 businesses worldwide, from multinational corporations to small businesses. Each year we process US$30 billion of payments... across more than 30 countries. We're headquartered in the UK, with additional offices in Australia, France and the United States.
The Role
You will be part of the founding team helping to bring a brand new GoCardless product to market that focuses on powering other payments companies. You will be working hand in hand with a small agile cross functional team (Go to Market, Engineering, Product) and be paramount into shaping the future product direction and success of the new solution. You will work in close collaboration with the broader team and especially close with the GTM lead.
Your responsibilities as a Sales Development Representative will be to prospect, qualify opportunities and capture key needs/requirements from senior decision makers in other payments companies globally. You will work highly collaboratively with the GTM lead to find new sales opportunities.
This role will be our sixth addition to a close knit high performing remote SDR team that consistently overachieves against their targets.
You will be responsible for introducing GoCardless to new prospects, identifying the client’s pains, uncovering opportunities, and growing the pipeline through a sequence of outreach methods. This will entail researching and identifying relevant stakeholders in the sales decision-making process.
This role will primarily be an outbound position to;
• Introduce how GoCardless can make a real difference to businesses in North America, the UK and Europe
• Passionately articulate GoCardless’ value proposition in new verticals
• Nurture prospects through to a fully qualified meeting
• Think creatively about how best to engage new merchants
• Maintain and track your activity on Salesforce.com
• Develop the skills necessary for promotion to a closing or leadership position
Desired skills
• Experience working in a payments company is required
• A proven track record (circa 12-18 months) in an outbound sales development role
• You’re highly motivated to overachieve targets
• You enjoy thinking outside the box to engage new prospects
• Comfortable working in an evolving product and value proposition
• Experience using Salesforce, LinkedIn Sales Navigator and other prospecting tools is beneficial
• You are good at finding ways to motivate yourself and your teammates. We pride ourselves on positivity and camaraderie
• You embody the core values of GoCardless (Be Humble, Care Deeply, Act with Integrity, Start with Why)
Our team comes from a variety of backgrounds and we welcome diversity – if you’re unsure, please apply.
Life at GoCardless
When it comes to culture, we're proud of what we call the 'GC magic'. It's primarily defined by our values: Start With Why, Be Humble, Act with Integrity, and Care Deeply. They've been our bedrock since day one, and they continue to be one of the key factors of our success, and the reason we love showing up to work every day.
Because we're now delivering on our important, and ambitious vision to become the world's bank payment network, we're working at pace. To help clear the path to success - so any obstacles and blockers don't slow us down - we've introduced our own set of operating principles, which live alongside our values. They're designed to help us successfully navigate our continued growth by helping us work together better. They provide guideposts around some of the key areas of how we operate so things are smoother, easier and ultimately lead to better outcomes. Read more about our values and operating principles here.
There's lots more to the magic. We view Diversity and inclusion as a business imperative, so we have a leader whose role it is to ensure we create an inclusive workplace where people from all backgrounds can thrive, and where people from all walks of life want to join us. We also have high engagement with our GeeCee-led 'employee resource groups' (such as BEAM, Inspiring, Pride, Mindful and Access) that are supported and sponsored by members of our Exec team. You can view our latest Gender Pay Gap report here.
We've also rolled out our 'Adaptive Working' and 'Work Away' schemes. Adaptive Working allows you to work flexibly, and in a way that fits around your lifestyle, whilst still ensuring our teams can collaborate effectively and get together and socialise. Work Away gives the flexibility to work away from your normal country of residence for up to 90 days in any 12 month period.
We also offer enhanced parental leave, pension packages, and you'll receive equity. Having this 'buy in' is a vital part of building a successful business where everybody - regardless of their role - can make a valuable contribution.
There's also our legendary 'GC Fridays'. They're four additional all-company days off every year, giving GeeCees a chance to switch off and relax, as a token of thanks for everyone's hard work and commitment.
Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn Show more details...
We're a global leader in account-to-account payments, making it easy for merchants to collect both recurring and one-off payments directly from customers' bank accounts. Our global payments network and technology platform take the pain out of getting paid for 80,000 businesses worldwide, from multinational corporations to small businesses. Each year we process US$30 billion of payments... across more than 30 countries. We're headquartered in the UK, with additional offices in Australia, France and the United States.
The Role
You will be part of the founding team helping to bring a brand new GoCardless product to market that focuses on powering other payments companies. You will be working hand in hand with a small agile cross functional team (Go to Market, Engineering, Product) and be paramount into shaping the future product direction and success of the new solution. You will work in close collaboration with the broader team and especially close with the GTM lead.
Your responsibilities as a Sales Development Representative will be to prospect, qualify opportunities and capture key needs/requirements from senior decision makers in other payments companies globally. You will work highly collaboratively with the GTM lead to find new sales opportunities.
This role will be our sixth addition to a close knit high performing remote SDR team that consistently overachieves against their targets.
You will be responsible for introducing GoCardless to new prospects, identifying the client’s pains, uncovering opportunities, and growing the pipeline through a sequence of outreach methods. This will entail researching and identifying relevant stakeholders in the sales decision-making process.
This role will primarily be an outbound position to;
• Introduce how GoCardless can make a real difference to businesses in North America, the UK and Europe
• Passionately articulate GoCardless’ value proposition in new verticals
• Nurture prospects through to a fully qualified meeting
• Think creatively about how best to engage new merchants
• Maintain and track your activity on Salesforce.com
• Develop the skills necessary for promotion to a closing or leadership position
Desired skills
• Experience working in a payments company is required
• A proven track record (circa 12-18 months) in an outbound sales development role
• You’re highly motivated to overachieve targets
• You enjoy thinking outside the box to engage new prospects
• Comfortable working in an evolving product and value proposition
• Experience using Salesforce, LinkedIn Sales Navigator and other prospecting tools is beneficial
• You are good at finding ways to motivate yourself and your teammates. We pride ourselves on positivity and camaraderie
• You embody the core values of GoCardless (Be Humble, Care Deeply, Act with Integrity, Start with Why)
Our team comes from a variety of backgrounds and we welcome diversity – if you’re unsure, please apply.
Life at GoCardless
When it comes to culture, we're proud of what we call the 'GC magic'. It's primarily defined by our values: Start With Why, Be Humble, Act with Integrity, and Care Deeply. They've been our bedrock since day one, and they continue to be one of the key factors of our success, and the reason we love showing up to work every day.
Because we're now delivering on our important, and ambitious vision to become the world's bank payment network, we're working at pace. To help clear the path to success - so any obstacles and blockers don't slow us down - we've introduced our own set of operating principles, which live alongside our values. They're designed to help us successfully navigate our continued growth by helping us work together better. They provide guideposts around some of the key areas of how we operate so things are smoother, easier and ultimately lead to better outcomes. Read more about our values and operating principles here.
There's lots more to the magic. We view Diversity and inclusion as a business imperative, so we have a leader whose role it is to ensure we create an inclusive workplace where people from all backgrounds can thrive, and where people from all walks of life want to join us. We also have high engagement with our GeeCee-led 'employee resource groups' (such as BEAM, Inspiring, Pride, Mindful and Access) that are supported and sponsored by members of our Exec team. You can view our latest Gender Pay Gap report here.
We've also rolled out our 'Adaptive Working' and 'Work Away' schemes. Adaptive Working allows you to work flexibly, and in a way that fits around your lifestyle, whilst still ensuring our teams can collaborate effectively and get together and socialise. Work Away gives the flexibility to work away from your normal country of residence for up to 90 days in any 12 month period.
We also offer enhanced parental leave, pension packages, and you'll receive equity. Having this 'buy in' is a vital part of building a successful business where everybody - regardless of their role - can make a valuable contribution.
There's also our legendary 'GC Fridays'. They're four additional all-company days off every year, giving GeeCees a chance to switch off and relax, as a token of thanks for everyone's hard work and commitment.
Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn Show more details...
via Salary.com
posted_at: 3 days agoschedule_type: Full-time
The role
You will be an integral part of a collaborative and rapidly growing legal team at a fast-paced fintech scale-up. As a member of a busy legal team you will also contribute to team-wide initiatives and work with people from across our geos (including UK, France, Latvia, US and ANZ...
What excites you
• Reviewing supplier contracts, using GoCardless’ playbook as the standard and updating it when required
• Extracting and recording key
The role
You will be an integral part of a collaborative and rapidly growing legal team at a fast-paced fintech scale-up. As a member of a busy legal team you will also contribute to team-wide initiatives and work with people from across our geos (including UK, France, Latvia, US and ANZ...
What excites you
• Reviewing supplier contracts, using GoCardless’ playbook as the standard and updating it when required
• Extracting and recording key information from contracts
• Conducting risk reviews of contracts and escalating internally as required
• Updating process documents and contract templates
• Supporting the drafting of new clauses/terms and review forms used to onboard suppliers and highlighting key risk areas
• Being the first point of contact for a broad range of contract manager/paralegal issues from all business functions of a high-growth fintech scale-up
• Managing the inflow of legal matters by answering basic queries from across the business and involving other members of the legal team as appropriate
• Reviewing and negotiating NDAs and other ancillary legal documents and building out and maintaining self-help tools for the legal team and for the wider business
• Spotting opportunities that allow us to deliver contract management/paralegal/legal executive services in a more efficient and scalable way, and building new processes
• Helping members of the team with ad-hoc projects such as legal research, product launches, corporate projects and IP matters
• Taking charge of document management
What excites us
• You have previous experience working as contract manager/paralegal in either a commercial law firm or in-house organisation
• You are used to working independently and proactively on a variety of projects simultaneously, and can effectively prioritise
• You are tech-savvy and have experience with legal tech tools and contract management systems
• You are a great communicator and want to work in a fun, fast-growing but demanding company
• You want to make it easier for the legal team to provide advice with your support
We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.
Salary Range: €1,800 - €2,000 Show more details...
You will be an integral part of a collaborative and rapidly growing legal team at a fast-paced fintech scale-up. As a member of a busy legal team you will also contribute to team-wide initiatives and work with people from across our geos (including UK, France, Latvia, US and ANZ...
What excites you
• Reviewing supplier contracts, using GoCardless’ playbook as the standard and updating it when required
• Extracting and recording key information from contracts
• Conducting risk reviews of contracts and escalating internally as required
• Updating process documents and contract templates
• Supporting the drafting of new clauses/terms and review forms used to onboard suppliers and highlighting key risk areas
• Being the first point of contact for a broad range of contract manager/paralegal issues from all business functions of a high-growth fintech scale-up
• Managing the inflow of legal matters by answering basic queries from across the business and involving other members of the legal team as appropriate
• Reviewing and negotiating NDAs and other ancillary legal documents and building out and maintaining self-help tools for the legal team and for the wider business
• Spotting opportunities that allow us to deliver contract management/paralegal/legal executive services in a more efficient and scalable way, and building new processes
• Helping members of the team with ad-hoc projects such as legal research, product launches, corporate projects and IP matters
• Taking charge of document management
What excites us
• You have previous experience working as contract manager/paralegal in either a commercial law firm or in-house organisation
• You are used to working independently and proactively on a variety of projects simultaneously, and can effectively prioritise
• You are tech-savvy and have experience with legal tech tools and contract management systems
• You are a great communicator and want to work in a fun, fast-growing but demanding company
• You want to make it easier for the legal team to provide advice with your support
We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.
Salary Range: €1,800 - €2,000 Show more details...
via Jooble
posted_at: 3 days agoschedule_type: Full-time
The role
GoCardless is on a mission to become the world’s bank payment network. Customer Operations is set to play a vital role in the business’s ambition to reach this goal. This team is responsible for scaling, optimising, and at times creating sustainable operational processes that will help the business evolve and thrive in the Open Banking industry. This role is vital to the successful... delivery of the company's objectives and ensuring
The role
GoCardless is on a mission to become the world’s bank payment network. Customer Operations is set to play a vital role in the business’s ambition to reach this goal. This team is responsible for scaling, optimising, and at times creating sustainable operational processes that will help the business evolve and thrive in the Open Banking industry. This role is vital to the successful... delivery of the company's objectives and ensuring we’re supporting our Customers’ journey from day one.
If you’re eager to make your mark and are looking for an exciting challenge, this may be your role. You’ll be working closely with our customers and touching base with a variety of teams and stakeholders within GoCardless. You’ll also have the opportunity to develop your communication, operational, and prioritisation skills. Though you will be expected to hit the ground running, you’ll be part of a dedicated team that’s well-established and has a focus on developing careers. To that end, before you start, there's paid training, an induction, and a thorough onboarding process, so you get comfortable with the GoCardless product. If you’re happy working in a fast-paced environment where the work is varied and challenging, then this is the role for you.
======
This role is part of the Customer Operations group and is responsible for supporting customers and carrying out Customer & KYC responsibilities such as carrying out KYC checks, providing an excellent level of service by owning customer queries relating to product usage, general enquiries and troubleshooting.
While setting up this team, we will begin by dedicating the team to tasks related to customers or KYC. The role is expected to eventually blend KYC and customer skills, making it an excellent career path in Customer Operations as both are very essential skills in fast-paced fintech. Not only will it allow for two essential skill sets to be developed and mastered that are key for the fintech industry but it will allow for development and growth into a multitude of pathways such as AML Analysis, senior customer support and potential management opportunities.
Location
Onsite - Riga, Latvia
Working hours
Shift Pattern 1 - (40 hours per week, weekdays as per below)
• Monday - Friday, 10 am to 7 pm EET
Shift Pattern 2 - Rotational Shift Pattern (4 days working - 4 days break, including weekdays and weekends rotation between following shifts per below)
• 8 am - 8 pm EET for 4 days
• 4 days off
• 8 pm - 8 am EET for 4 days
• 4 days off
We are a 24x7 operation and require our employees to demonstrate a willingness to work on some bank holidays.
For all the shift options mentioned above, the first four weeks will be dedicated to induction & onboarding, and you will need to be in our Riga office 9 am - 6 pm, Monday to Friday.
What excites you
As a Customer & KYC Specialist, you will:
• Support Partners and Developers in using the Gocardless product
• Supporting customers through various channels, ensuring the delivery of a world-class customer experience
• Conduct onboarding checks, ensuring that our local and global KYC (Know your Customer) requirements are met while ensuring new and existing customers have a seamless experience by delivering high-quality KYC reviews
• Be responsible for handling KYC escalations and screening queries from your colleagues
• Be responsible for supervising during the night shift by delegating tasks, monitoring the team’s performance and assisting the team by performing the tasks with them where required.(not applicable if you applying for Shift Pattern 1)
• Helping with training and development
• Conduct enhanced due diligence on GoCardless customers, identifying risks and making recommendations on how these risks can be mitigated
• Perform politically exposed (PEP), Sanctions and Adverse media screening
• Identify opportunities to upskill other team members and proactively share knowledge
• Work on projects to improve the customer experience and enable further scaling of the team
• Review the output of risk tooling models and taking decisions on alerts
We care about customer experience, speed and quality. We have challenging KPIs that we work hard to deliver against and growing markets to serve as GoCardless expands globally.
What excites us
• You have a minimum of 2-3 years of previous experience working in a similar role in Customer support or KYC role
• Y ou have a flawless command of English and communicate clearly in speaking and writing, and are happy to support customers via email or over the phone
• You care deeply about providing customers with a great experience
• You take pride in having strong attention to detail and always see tasks through to completion
• You're proactive, can pre-empt issues and are a creative problem solver
• You have the ability to keep calm under pressure
• Ability to learn API programming
• You understand the importance of anti-money laundering and counter-terrorist financing
• Equally, you're passionate about balancing AML requirements with a great customer experience, explaining our requirements effectively
• You're comfortable working with internal stakeholders at all levels, upholding our core product & compliance requirements with a problem-solving approach
• Prior experience using tools like Zendesk, Intercom or Looker is preferred
• Previous experience working with a complex and technical product or compliance (AML/KYC) experience where you’ve had exposure to a variety of entity types across multiple geographies is preferred
• Coding skills in languages such as PHP, .NET, Java, Ruby and Python are desirable
We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.
Salary Range: €1440 - €2300 monthly (Gross Show more details...
GoCardless is on a mission to become the world’s bank payment network. Customer Operations is set to play a vital role in the business’s ambition to reach this goal. This team is responsible for scaling, optimising, and at times creating sustainable operational processes that will help the business evolve and thrive in the Open Banking industry. This role is vital to the successful... delivery of the company's objectives and ensuring we’re supporting our Customers’ journey from day one.
If you’re eager to make your mark and are looking for an exciting challenge, this may be your role. You’ll be working closely with our customers and touching base with a variety of teams and stakeholders within GoCardless. You’ll also have the opportunity to develop your communication, operational, and prioritisation skills. Though you will be expected to hit the ground running, you’ll be part of a dedicated team that’s well-established and has a focus on developing careers. To that end, before you start, there's paid training, an induction, and a thorough onboarding process, so you get comfortable with the GoCardless product. If you’re happy working in a fast-paced environment where the work is varied and challenging, then this is the role for you.
======
This role is part of the Customer Operations group and is responsible for supporting customers and carrying out Customer & KYC responsibilities such as carrying out KYC checks, providing an excellent level of service by owning customer queries relating to product usage, general enquiries and troubleshooting.
While setting up this team, we will begin by dedicating the team to tasks related to customers or KYC. The role is expected to eventually blend KYC and customer skills, making it an excellent career path in Customer Operations as both are very essential skills in fast-paced fintech. Not only will it allow for two essential skill sets to be developed and mastered that are key for the fintech industry but it will allow for development and growth into a multitude of pathways such as AML Analysis, senior customer support and potential management opportunities.
Location
Onsite - Riga, Latvia
Working hours
Shift Pattern 1 - (40 hours per week, weekdays as per below)
• Monday - Friday, 10 am to 7 pm EET
Shift Pattern 2 - Rotational Shift Pattern (4 days working - 4 days break, including weekdays and weekends rotation between following shifts per below)
• 8 am - 8 pm EET for 4 days
• 4 days off
• 8 pm - 8 am EET for 4 days
• 4 days off
We are a 24x7 operation and require our employees to demonstrate a willingness to work on some bank holidays.
For all the shift options mentioned above, the first four weeks will be dedicated to induction & onboarding, and you will need to be in our Riga office 9 am - 6 pm, Monday to Friday.
What excites you
As a Customer & KYC Specialist, you will:
• Support Partners and Developers in using the Gocardless product
• Supporting customers through various channels, ensuring the delivery of a world-class customer experience
• Conduct onboarding checks, ensuring that our local and global KYC (Know your Customer) requirements are met while ensuring new and existing customers have a seamless experience by delivering high-quality KYC reviews
• Be responsible for handling KYC escalations and screening queries from your colleagues
• Be responsible for supervising during the night shift by delegating tasks, monitoring the team’s performance and assisting the team by performing the tasks with them where required.(not applicable if you applying for Shift Pattern 1)
• Helping with training and development
• Conduct enhanced due diligence on GoCardless customers, identifying risks and making recommendations on how these risks can be mitigated
• Perform politically exposed (PEP), Sanctions and Adverse media screening
• Identify opportunities to upskill other team members and proactively share knowledge
• Work on projects to improve the customer experience and enable further scaling of the team
• Review the output of risk tooling models and taking decisions on alerts
We care about customer experience, speed and quality. We have challenging KPIs that we work hard to deliver against and growing markets to serve as GoCardless expands globally.
What excites us
• You have a minimum of 2-3 years of previous experience working in a similar role in Customer support or KYC role
• Y ou have a flawless command of English and communicate clearly in speaking and writing, and are happy to support customers via email or over the phone
• You care deeply about providing customers with a great experience
• You take pride in having strong attention to detail and always see tasks through to completion
• You're proactive, can pre-empt issues and are a creative problem solver
• You have the ability to keep calm under pressure
• Ability to learn API programming
• You understand the importance of anti-money laundering and counter-terrorist financing
• Equally, you're passionate about balancing AML requirements with a great customer experience, explaining our requirements effectively
• You're comfortable working with internal stakeholders at all levels, upholding our core product & compliance requirements with a problem-solving approach
• Prior experience using tools like Zendesk, Intercom or Looker is preferred
• Previous experience working with a complex and technical product or compliance (AML/KYC) experience where you’ve had exposure to a variety of entity types across multiple geographies is preferred
• Coding skills in languages such as PHP, .NET, Java, Ruby and Python are desirable
We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.
Salary Range: €1440 - €2300 monthly (Gross Show more details...
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