GoDaddy is a web hosting and domain registration service provider. It is the world’s largest domain name registrar and offers a variety of web hosting solutions. GoDaddy provides 24/7 customer support, domain privacy protection, and domain transfer services. It also provides website design, SEO, and e-commerce solutions. The website is easy to use and provides tools to help customers find the best domain name for their business. GoDaddy is committed to providing the best web hosting services and security for its customers. The website is reliable, secure, and offers a variety of pricing options to fit any budget. With its user-friendly interface, excellent customer service, and affordable prices, GoDaddy is a great choice for website hosting.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#142 Site Rank
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Site age25 yrs old
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Site Owner informationWhois info
#142
25 yrs
United States
At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely...
This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team
While our Center of Excellence is located in Arizona, this position is open to other additional states (remotely).
This position is not eligible to be performed in Alaska, California, Colorado, Louisiana, Massachusetts, Mississippi, New Jersey, New York, North Dakota, Oregon, or the Virgin Islands.
Commerce Sales Guide
Join our team
Your role on the Commerce Sales Team is to proactively reach out to prospective and current GoDaddy customers via outbound calls who are currently processing a high volume of payments through another provider. As a commerce sales specialist, you will educate and consult with them on the many services now offered by GoDaddy, including but not limited to Payments, Social, SEO, and Website Design. You will focus on guiding merchants to the best fit for their business along with identifying best practices.
What you'll get to do…
• Contacting prospective small business customers and existing GoDaddy customers via phone (Outbound Sales calls) and via email to uncover new opportunities.
• Consult with customers about their business needs by matching GoDaddy products and/or solutions to their commerce goals, while identifying existing pain points to determine how GoDaddy’s platform could address those needs.
• Understanding and overcoming small business objections through effective communication of GoDaddy’s offerings.
• Build trust, interact, and communicate effectively with various levels of the organization, while meeting high call quality and production standards as pre-determined by leadership.
• Meet sales metrics that could include but are not limited to outbound dials, gross payment volume, and Net Promoter Score.
• Demonstrate ownership for issues pertaining to customer service questions, including by researching and providing solutions for issues of moderate complexity.
• Serve as a trusted advisor and consultant to all customer throughout the entire sales cycle while maintaining accurate and updated records for all activities in the system.
Your experience should include…
• Experience working at a Payments company or owning and/or operating a small and/or midsize business (SMB)/ extensive knowledge of internet technology.
• 3+ years’ Outbound/Inbound sales call campaign experience with a proven record of understanding customer needs in a commission, bonus, and/or metrics-driven environment
• A high school diploma, GED, or equivalent work experience.
• Ability to meet sales quotas while providing a great customer experience throughout entire sales cycle.
• A self-driven and dedicated attitude, disciplined work ethic and motivation to drive revenue growth, while creating long term customer relationships.
• Dynamic hunter personality with a drive to reach decision makers is essential
• Experience using a CRM or other customer management software.
• Great interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment with ability to promote and build extraordinary customer rapport.
• Ability to connect directly to the modem via Ethernet, and stable internet connectivity and speeds sufficient to support voice calls. Guides who do not have stable connectivity and/or sufficient internet speeds may be required to upgrade their service at their own expense, in compliance with applicable law.
We've got your back... Enjoy our many benefits (My Wallet), which may vary depending on role and tenure, including paid time off, 401k, bonus eligibility, equity grants and parental leave. Join one of our employee resource groups (Culture). Once approved, continue to have a side hustle, if you have one (we love entrepreneurs, remember?). Most importantly, come as you are and make your own way.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us (https://aboutus.godaddy.net/about-us/overview/default.aspx.)
GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, creed, sex, sexual orientation, gender, gender identity or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
If you need help completing an application for a position with GoDaddy, please contact our Recruiting Team at myrecruiter@godaddy.com.
GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies Show more details...
At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely...
This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team
While our Center of Excellence is located in Arizona, this position is open to other additional states (remotely).
This position is not eligible to be performed in Alaska, California, Colorado, Louisiana, Massachusetts, Mississippi, New Jersey, New York, North Dakota, Oregon, or the Virgin Islands.
Join our team...
Our Website Specialist team is dedicated to helping everyday entrepreneurs build a professional online presence.
What you'll get to do...
As a Website Specialist 2, you will make outbound calls of 3 types (initial consultation, revision, and publish) to customers for their new Website and/or Logo design. Once the initial consultation call is complete, you will send the website build information to the Builder team and schedule the revisions call. After the Builder sends the product back, you will have the revision call with the customer and, if any revisions are needed, you will send those changes to our Builder team and schedule the Publish Call. After you get the revisions back from the Builder team, the final call type is a publishing call when the final project should be ready to be published online and “go live”. Typically, you will see 4-7 calls scheduled per day.
Your experience should include...
• Customer-oriented, and can demonstrate empathy, tact, and appropriate tone.
• Able to manage escalated situations on their own and minimize escalations to Supervisor.
• Able to multi-task in a fast-paced environment.
• Detail oriented.
• Able to type quickly.
• Able to listen to customers, understand their needs, and communicate those needs in writing to our Website Designers.
• Take incoming calls and provide customer resolution without having to escalate the call to a supervisor.
• Manage transaction-based relationships with customers.
• Build long-lasting relationships with customers by building rapport and demonstrating a high level of social skills.
• Control a call by knowing when to have patience and when to step in and direct the customer.
• Act with a sense of urgency.
• Acknowledge issues and let the customer know how their problem will be solved.
• Control the tone of the call by matching tone and alleviating and preventing customers from being upset.
• Take accountability by ensuring the customer experience stays positive.
• Must be able to meet all Level 1 competencies
• Manage 20-40 projects at a time through different stages of the build cycle.
• Manage multiple customers and projects in a high energy environment.
• Provide thorough and detailed project communication to ensure minimal errors or delays.
• Build credibility as a trusted consultant to guide customers in building a highly effective website for their business.
• Control calls to ensure call time stays within the allotted scheduled time and no appointments are missed or start late.
We’ve got your back…
Enjoy our many benefits (My Wallet), including paid time off, 401k, equity grants and parental leave. Join one of our employee resource groups (Culture). Continue to have a side hustle, if you have one (we love entrepreneurs, remember?). Most importantly, come as you are and make your own way.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us (https://aboutus.godaddy.net/about-us/overview/default.aspx.)
GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, creed, sex, sexual orientation, gender, gender identity or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
If you need help completing an application for a position with GoDaddy, please reach out to our Recruiting Team at myrecruiter@godaddy.com.
GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies Show more details...
At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely...
This is a remote position, so you’ll be working remotely from your home. Once we can safely travel, you may occasionally visit a GoDaddy office to meet with your team for events or offsite.
While our Center of Excellence is located in Arizona, this position is a fully remote role and open to the following additional states: Alabama, Arkansas, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana. Hawaii, Iowa, Kansas, Kentucky, Maine, Maryland, Michigan, Missouri, Nebraska, Nevada, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, and Wyoming.
This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.
Join our team
The Website and Security Sales Team with GoDaddy is looking for sales and support consultants to assist our customers with every venture, big or small, every step of the way. Website and Security Sales is a dual-purpose role dedicated to supporting our customers with their hosting and Security needs, while also consulting towards solutions that are going to make their lives easier and more successful. We advocate for the customer, and conduct needs-based conversations to offer products and solutions to grow our customers' businesses.
What you'll get to do…
• You will be a part of a team of dedicated sales and support agents geared toward ensuring all of our hosting customers get the product suite they need, at the right time, every time.
• You will provide assistance to customers with purchases, technical issues, and other general questions/concerns, while ensuring a positive customer experience.
• You will thoroughly review all customer accounts to seek sales opportunities to help them be more successful. Upgrading hosting services, adding on products that work with existing core products, addressing any/all needs for security, and resolving any other account alerts that may exist.
Your experience should include…
• Ability to meet sales quotas along with other metrics and performance requirements.
• Openness to developing your sales skills, including closing effectively and overcoming objections.
• Ability to work in a dynamic, changing environment, while quickly learning and adapting to new processes and systems.
• Good interpersonal skills and the ability to thrive in a team environment.
• Willingness to adhere closely to pre-defined breaks and lunches scheduled by our Workforce team.
• Experience with multi-screen workstations and proficiency with multitasking and using multiple tools at once.
You might also have...
• Strong background in sales, preferably phone sales.
• Proven ability to promote and build extraordinary rapport with customers.
• Desire to take complete ownership of customer issues and provide a truly extraordinary customer experience, one customer at a time.
• Hosting support experience, and/or server administration experience
• Expertise in web hosting technologies, including content management systems commonly used to operate a website such as WordPress or Joomla.
We've got your back... Enjoy our many benefits (My Wallet), which may vary depending on role and tenure, including paid time off, 401k, bonus eligibility, equity grants and parental leave. Join one of our employee resource groups (Culture). Once approved, continue to have a side hustle, if you have one (we love entrepreneurs, remember?). Most importantly, come as you are and make your own way.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us (https://aboutus.godaddy.net/about-us/overview/default.aspx.)
GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, creed, sex, sexual orientation, gender, gender identity or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
If you need help completing an application for a position with GoDaddy, please reach out to our Recruiting Team at myrecruiter@godaddy.com.
GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies Show more details...