Most recent job postings at GoFundMe
via LinkedIn posted_at: 16 hours agoschedule_type: Full-timework_from_home: 1
Want to help us, help others? We’re hiring! GoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes—for themselves, each other, and their communities. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising... software company that enables nonprofits to Want to help us, help others? We’re hiring!

GoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes—for themselves, each other, and their communities. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising... software company that enables nonprofits to connect supporters with the causes they care about. Together, GoFundMe and Classy have empowered people and organizations to raise more than $25 billion since 2010. Our vision is to become the most helpful place in the world.

Join us! The GoFundMe team is searching for our next Safety Specialist to serve the Second Shift (2pm PST - 11pm PST). As a member of the Safety team, you work closely with the other functions of Risk and Compliance, Customer Experience and Public Affairs teams to protect customers and the brand. Within Trust & Safety, one part of the team focuses on account investigations and proactive misuse, while this role is more designed for handling content moderation review and crisis response, policy escalations, helping ensure funds are safely delivered, and more. This is an incredibly fast-paced job where you are required to consider all options, operate at an impeccable level of consistency, and collaborate to find the right solution in your quest to keep GoFundMe safe.

The Job…
• This role will cover Second Shift (2:00pm PST -11pm PST) with the initial training and onboarding (first 3 months of the role) covering First Shift hours (8am PST - 5pm PST).
• Provide high-quality email and occasional phone support to customers and other stakeholders to ensure fundraiser authenticity and safe delivery of funds for beneficiaries. Specialists spend 3-4 hours in email support each day.
• Proactively vet fundraisers and interpret fundraiser content in accordance with the GoFundMe Terms of Service, in addition to staying up-to-date on the latest trends and assisting with evaluating policy. Specialists spend 2-3 hours on various review tools each day.
• Professional development. Specialists have 1-2 hours of project time each day to work on initiatives that push the team and their careers forward.
• Work with Compliance, Payment Risk, Legal, Strategy, payment processor risk teams, and others to ensure fundraisers on GoFundMe are legitimate and donations are delivered to the correct parties.
• Field questions and vet fundraisers for the go-to-market and Communications team, collaboratively work with all of Trust & Safety, Public Affairs, Marketing, and Customer Experience teams on a regular basis and in emergencies, and become an expert in quickly resolving complicated issues through email, phone, and messaging software.
• Identify trends, handle escalations, and ensure safe delivery of funds for beneficiaries.
• Develop a deep understanding of content moderation policies and willingness to experiment with bold, novel solutions.
• Consistently improve and enhance our internal processes and systems.
• Provide invaluable security feedback to our Product Team to build Trust & Safety into the GoFundMe platform.

You…
• Exemplify T&S core values (Protect Altruism, Agreement in Action, Find a Solution Together) and embody company and team culture
• Are a consistent high-performer
• Strong attention to detail with a focus on quality
• Are an effective problem solver: spots issues or efficiency gains and brings solutions forward
• Exude strong leadership skills
• Will support and implement efforts to connect with Dublin team and US First Shift team
• Display natural ability to “think big” and take initiative
• Excited about joining a team focused on helping others
• Thrive in a fast-paced environment
• See every interaction as a chance to build rapport and strengthen the public perception of GoFundMe

Why you’ll love it here...
• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions.
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of mental and wellness programs to support employees
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every week for a donation from the company
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together.
• We live by our core values: consider everything, do the right thing, spread empathy, delight the customer, and give back.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $60,000 - $85,000 + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training.

Your recruiter can share more about the specific salary range based on your location during the hiring process.

Learn More About GoFundMe

GoFundMe 2022 | Year in Help

GoFundMe Heroes

Why GoFundMe

We Support Justice + Equality
Show more details...
via Greenhouse schedule_type: Full-time
Want to help us, help others? We’re hiring! GoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes—for themselves, each other, and their communities. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising... software company that enables nonprofits to Want to help us, help others? We’re hiring!

GoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes—for themselves, each other, and their communities. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising... software company that enables nonprofits to connect supporters with the causes they care about. Together, GoFundMe and Classy have empowered people and organizations to raise more than $25 billion since 2010. Our vision is to become the most helpful place in the world.

Join us! The GoFundMe team is looking for a Strategy & Analysis, Senior Manager based in Chicago, IL. In this role, you will drive strategic initiatives and thought leadership for GoFundMe to help others help each other. The Senior Strategy Manager will use analytic, problem-solving, and communication skills to derive insights, solve business problems, and help teams execute on these strategies.

The Job…
• Independently drive major strategic initiatives for GoFundMe and Classy that push for effectiveness, efficiency, and growth while upholding our core values and mission
• Define project scope, develop approach, and lead execution of projects
• Use qualitative and/or quantitative analyses to test hypotheses to solve critical business issues
• Synthesize findings and deliver recommendations effectively to leadership
• Use a data-driven approach to support operations, partner with key stakeholders on cross-functional initiatives, and use influence to drive change
• Advocate for and partner closely with Operations to drive effectiveness and efficiency while improving the customer experience
• Present insights, ideas, recommendations, and research to executive leadership and stakeholder teams effectively
• Identify areas for process development & improvement and lead implementation of those opportunities
• Partner with product, engineering, data, legal, and operations teams to support new products, features, and initiatives
• Maintain a comprehensive understanding of the competitive landscape

You…
• BS/BA or higher degree in business, engineering, finance, mathematics, economics, or similar field
• 5+ years of experience in Management Consulting, Strategy, or related experience
• Experience partnering closely with product/engineering and operations teams
• Strong attention to detail with a focus on quality
• Ability to think solve problems creatively
• Excellent analytical skills
• Strong project management skills with great time management
• Ability to work on multiple projects concurrently and thrive in a fast-paced environment
• Ability to use frameworks to build structure to solve difficult business problems
• Excited about joining a team focused on helping others
• Believe in “we” not “me”

Bonus Points…
• MBA or other Master’s degree in a similar field
• Experience with Microsoft Excel, Powerpoint, Looker, and/or SQL
• Experience working in the risk and/or compliance space
• Experience in the payments industry or similar space
• Knowledge of the social fundraising competitive landscape

Why you’ll love it here...
• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions.
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of mental and wellness programs to support employees
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every week for a donation from the company
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together.
• We live by our core values: consider everything, do the right thing, spread empathy, delight the customer, and give back.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position in this location is $160,000 - $225,000 + equity + benefits. Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training.

Learn more about GoFundMe:

GoFundMe 2022 | Year in Help

GoFundMe Heroes

Why GoFundMe

We Support Justice + Equality
Show more details...
via Built In schedule_type: Full-timework_from_home: 1
Classy helps nonprofit organizations maximize their impact by creating exceptional giving experiences. Our market-leading suite of online fundraising solutions help millions of people amplify their support for the causes they care about. As an independent subsidiary of GoFundMe, we create a global leader in modern giving across B2C and B2B, creating new opportunities to reach more people and... organizations across the world. Since 2011, Classy has Classy helps nonprofit organizations maximize their impact by creating exceptional giving experiences. Our market-leading suite of online fundraising solutions help millions of people amplify their support for the causes they care about. As an independent subsidiary of GoFundMe, we create a global leader in modern giving across B2C and B2B, creating new opportunities to reach more people and... organizations across the world. Since 2011, Classy has powered tens of millions of donations from over 190 countries and raised over $4 billion for social good.

POSITION DESCRIPTION

We are looking for a dynamic, high performing Enterprise Account Executive with experience specifically selling technology products and/or services into the nonprofit industry. The ideal candidate has a history of exceeding sales quota, loves the thrill of the hunt, and is capable of building and growing a pipeline of business as a result of building solid relationships. The candidate must also have experience navigating through organizations, doing deep discovery and selling to multiple decision makers including C-Suite Executives.

YOUR RESPONSIBILITIES:
• Methodically qualify, build, and manage an accurate sales pipeline; maintain a high volume of “smart” activity
• Prospect, follow up on leads, and respond to RFPs and help define a new segment for Classy
• Build and maintain an accurate pipeline to include, monthly, quarterly and annual forecasts presentations to senior management
• Work hand-in-hand with our consulting partnerships to uncover new opportunities and foster ongoing relationships within the industry
• Skillfully deliver web-based and in-person presentations, leveraging strong product knowledge and sales best practices
• Be comfortable selling to VP & C-Suite executives, navigating through multiple decision makers in complex orgs to create compelling events and secure buy-in
• Work closely with a team of Sales Development Reps to provide strategic direction and feedback
• Develop strong relationships within the market while actively marketing and promoting Classy’s brand and products through adept public relations
• Consistently overachieve your quarterly and annual sales quota and be well-compensated for doing so

REQUIREMENTS:
• 5+ years experience in positioning and selling large, complex software solutions
• Knowledge and experience working within a solution-selling or consultative selling methodology
• Experience selling/navigating a complex sale
• Experience acquiring new business
• Strong track record of achievement selling cloud solutions
• Technically savvy and skilled in using a CRM (preferably Salesforce) and other sales software tools
• Entrepreneurial drive and work ethic
• Experience selling into the nonprofit space, specifically development offices a plus
• Some travel required (must be fully vaccinated)
• Must be eligible to work in the United States

Why you’ll love it here:
• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions.
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of mental and wellness programs to support employees
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every week for a donation from the company.

Dedication to Diversity

Classy is working toward building a more diverse and inclusive environment that is representative of individuals of all backgrounds, experiences, and lifestyles, allowing all employees to feel comfortable being their true, authentic selves in a space that enables productivity and meaningful work.

The expected US salary range for this position is $190,000 - $265,000, which may include potential sales incentive payments, + equity + benefits. Your recruiter can share more about the specific OTE structure for this position during the hiring process
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via Built In schedule_type: Full-timesalary: 135K–190K a yearwork_from_home: 1
Classy helps nonprofit organizations maximize their impact by creating exceptional giving experiences. Our market-leading suite of online fundraising solutions help millions of people amplify their support for the causes they care about. As an independent subsidiary of GoFundMe, we create a global leader in modern giving across B2C and B2B, creating new opportunities to reach more people and... organizations across the world. Since 2011, Classy has Classy helps nonprofit organizations maximize their impact by creating exceptional giving experiences. Our market-leading suite of online fundraising solutions help millions of people amplify their support for the causes they care about. As an independent subsidiary of GoFundMe, we create a global leader in modern giving across B2C and B2B, creating new opportunities to reach more people and... organizations across the world. Since 2011, Classy has powered tens of millions of donations from over 190 countries and raised over $4 billion for social good.

Classy's Commercial Sales team is seeking an expert Account Executive to work with Mid-Market customers. This segment includes the country's fastest-growing nonprofits and the biggest market opportunity for Classy.org.

You will drive the sales process in a performance-based environment and partner with prospective customers to identify how nonprofits can get the most out of our fundraising platform. We want to talk to you if you are energized by startup life, closing deals, and developing your career.

What you’ll do:
• Methodically qualify, build, and be responsible for an accurate sales pipeline using a rigorous sales process and leveraging MEDDICC sales qualification methodology.
• Responsible to source majority of your own pipeline.
• Own the sales process for medium and large new logo customers from first contact, discovery call, to conducting the demo yourself, to ultimately contract negotiation.
• Artfully deliver web-based presentations, demonstrating strong product knowledge and inside sales standard methodologies.
• Sell to VP & C-Suite executives and navigate through multiple decision makers to craft compelling events and secure all approvals.
• Consistently exceed your quarterly and annual sales quota and be well-compensated for doing so.
• Become an expert on both the Classy suite of tools and the nonprofit industry, enabling you to have consultative and strategic sales related conversations with prospects.
• Participate in Classy’s mentorship & sales advocates programs
• Hosts regional events to generate net new pipeline
• Represents Classy at industry events
• Helps manager host team stand-ups and meetings; bring new ideas/strategies and steer productive brainstorming conversations
• Responsible for additional lead and pipeline management strategies and efforts
• Responsible for piloting changes in process
• Forecasts quarterly accurately

What you Bring (Required):
• 3+ years experience of progressive B2B experience on an inside sales team
• 2+ years experience selling in SaaS, ed-tech, healthcare, or at a non-profit.
• Experience with and an appetite for outbound pipeline generation and demand generation activities
• Experience managing a defined territory or book of accounts (all new business)
• Demonstrates ability to hit increased quota (pipeline production must align)
• Pipeline management & sales process expert (Sales Stages)
• An ambitious spirit who loves to win: Track record of consistently exceeding established goals
• Excellent listening, verbal, written, negotiation, and presentation skills
• A love for the startup environment

What would be awesome to have (Preferred):
• Bachelor’s Degree
• Salesforce CRM knowledge
• Training on Sandler, MEDDICC, or other solutions based selling and forecasting methodologies
• Experience selling into the non-profit sector
• Experience working with cross functional teams to push deals over the finish line (ex: channel/partnerships, solutions engineers, deal desk, product marketing)
• Experience using Salesloft, 6Sense, LinkedIn Sales Navigator, ZoomInfo, and Chorus

Why you’ll love it here:
• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions.
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of mental and wellness programs to support employees
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every week for a donation from the company.

Dedication to Diversity

Classy is working toward building a more diverse and inclusive environment that is representative of individuals of all backgrounds, experiences, and lifestyles, allowing all employees to feel comfortable being their true, authentic selves in a space that enables productivity and meaningful work.

The expected US salary range for this position is $135,000.00 - $190,000.00, which may include potential sales incentive payments, + equity + benefits. Your recruiter can share more about the specific OTE structure for this position during the hiring process.

#LM-1
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via LinkedIn posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
Want to help us, help others? We’re hiring! GoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes—for themselves, each other, and their communities. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising... software company that enables nonprofits to Want to help us, help others? We’re hiring!

GoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes—for themselves, each other, and their communities. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising... software company that enables nonprofits to connect supporters with the causes they care about. Together, GoFundMe and Classy have empowered people and organizations to raise more than $25 billion since 2010. Our vision is to become the most helpful place in the world.

Join us! The GoFundMe team is searching for a Senior Tax Manager who will be a key contributor in our expanding Tax function. The Senior Tax Manager will play a key role in establishing standard operating procedures across tax.

The Senior Manager of Tax will be responsible for bringing the corporate income tax provision in-house and for transforming this process from an annual to a quarterly function. This individual will take the lead for outsourced domestic and foreign income tax returns, state and local income tax returns, sales & use tax returns, various tax research projects, credits & incentives applications, establishing standard operating procedures for tax, SOX documentation, R&D tax credit, and direct & indirect tax audits. There will be many opportunities for cross-functional exposure on projects both within finance and across the business. You will report to the Global Head of Tax.

The Job…
• Coordination and detailed review of outsourced tax compliance for direct and indirect taxes globally
• Monitor current developments in accounting literature to identify any updates to filing requirements globally
• Analyze and document review of tax nexus issues on a global basis
• Assist with the documentation and maintenance of corporate accounting policies
• Manage all aspects of the external filings
• Take initiative for process improvements to optimize the compliance preparation process
• Maintain the global tax calendar

You…
• 8+ years of progressive accounting experience
• Ability to perform independent accounting research and documenting accounting positions
• Prior experience at a Big 4 public accounting firm preferred
• BA/BBA/BS in Accounting, Finance or business-related field required
• US CPA is preferred
• Ability to work effectively with all levels of an organization, from clerical staff to executives, and manage relationships with external parties
• Ability to work in a fast-paced environment, manages competing priorities, and adhere to tight deadlines
• Working knowledge of NetSuite, Workday or other comparable ERP systems is a plus
• Ability to work in a fast-paced environment, manage competing priorities, and adhere to tight deadlines

Why you’ll love it here...
• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions.
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of mental and wellness programs to support employees
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every week for a donation from the company
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together.
• We live by our core values: consider everything, do the right thing, spread empathy, delight the customer, and give back.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

Apply directly on our website at https://boards.greenhouse.io/gofundme/jobs/4838267
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via LinkedIn posted_at: 11 days agoschedule_type: Full-timework_from_home: 1
Do you believe that people should compassionately support one another to create a better world? Well, we do! Serving as the world’s most trusted fundraising platform, GoFundMe is committed to creating a better world by making it safe and easy for people to support causes they’re passionate about. When someone sees a need—whether it’s in their neighborhood or across the globe—they can turn their... compassion into action through GoFundMe. Do you believe that people should compassionately support one another to create a better world? Well, we do!

Serving as the world’s most trusted fundraising platform, GoFundMe is committed to creating a better world by making it safe and easy for people to support causes they’re passionate about. When someone sees a need—whether it’s in their neighborhood or across the globe—they can turn their... compassion into action through GoFundMe. Our customers have raised over $15 billion for their personal causes, making GoFundMe a top 200 website in the US based on traffic, with a monthly audience of over 100 million people.

The Job...

GoFundMe is searching for a Sr Business Intelligence Analyst on the Data Insights team. As a key member of the Data Insights team’s Business Intelligence initiative you will work to build scalable reporting to answer some of the company’s most important questions, optimize, develop and implement workflows, and ultimately effect change and improve efficiency throughout the company.

You...
• 3+ years of experience in business intelligence or operations analyst role
• Experience using Business Intelligence/Data Visualization tools like Looker
• Build compelling and performant dashboards, reports, etc
• Working knowledge of Business Intelligence tool development and maintenance
• SQL expertise and extensive knowledge of relational databases
• High level of curiosity and problem solving skills
• Ability to translate large amounts of data into consumable operational and strategic dashboards and reports
• Basic knowledge of best practices when it comes to data visualization, data governance, and scalable reporting
• Excellent communication skills; ability to translate questions from stakeholders into data needs
• Basic knowledge of ETL processes and best practices
• Build compelling and performant dashboards, reports, etc
• Productionize metrics and optimize reporting using SQL, Airflow, and Looker
• Gather reporting and KPI requirements from stakeholders at various levels and with varying levels of technical/data expertise
• Participate in the development of the Business Intelligence roadmap and reporting infrastructure
• Mentor more junior business intelligence analysts

Bonus Points...
• Experience with Zendesk a plus

Why you’ll love it here...
• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions.
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of mental and wellness programs to support employees
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every week for a donation from the company
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together.
• We live by our core values: consider everything, do the right thing, spread empathy, delight the customer, and give back.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.

We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $115,000 - $155,000 + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training.

Your recruiter can share more about the specific salary range based on your location during the hiring process.

Learn More About GoFundMe

GoFundMe 2022 | Year in Help

GoFundMe Heroes

Why GoFundMe

We Support Justice + Equality
Show more details...
via LinkedIn posted_at: 17 days agoschedule_type: Full-timework_from_home: 1
Want to help us, help others? We’re hiring! GoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes—for themselves, each other, and their communities. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising... software company that enables nonprofits to Want to help us, help others? We’re hiring!

GoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes—for themselves, each other, and their communities. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising... software company that enables nonprofits to connect supporters with the causes they care about. Together, GoFundMe and Classy have empowered people and organizations to raise more than $25 billion since 2010. Our vision is to become the most helpful place in the world.

Join us! The GoFundMe team is searching for a Senior Director of Business Operations who will lead our newly formed Business Operations (Biz Ops) function. BizOps will work across all teams to drive growth and improve internal operations at scale. You will manage high-impact and cross-functional projects, drive process improvements, and deliver objective analysis and insights.

We are looking for an analytical, curious, process-oriented, and data-driven leader to join the team who will interact with senior leaders across the organization and provide leadership, guidance, and assistance to help drive growth and operational efficiency. This is a critical role and function that will help us pursue our vision to become the most helpful place in the world.

You will be a good fit if you enjoy digging deep into data, excel in problem-solving, mobilizing execution through cross-functional collaboration and have demonstrated success in managing complex projects. This strategic, but hands-on role will report directly to the SVP of Finance and is located in the Western part of the US.

The Job…
• Act as a key stakeholder in discovering insights that drive operational improvement in the day-to-day running of the business, and that unlock the potential of strategic business decisions
• Drive highly visible strategic projects and process optimization, work cross-functionally to identify and analyze opportunities for business improvements, and develop solutions and actionable recommendations through a rigorous, data-driven process
• Develop data-driven investment theses, business cases, and success criteria for initiatives that enable growth and drive performance and productivity improvements
• Establish key operating KPIs to drive accountability and measure the progress of key operational priorities and strategic initiatives
• Drive ownership and accountability for KPIs across the organization and lead reporting for key forums such as QBRs, KPI reviews, and all-hands meetings
• Partner with the executive team and key leaders across product, engineering, marketing, sales, communications, and customer care to identify key deliverables, set clear milestones, and help resolve cross-functional dependencies to drive company-wide alignment
• Influence business strategy by identifying key insights and help drive alignment across the leadership team
• Bring best practices to develop, implement, and manage policies and processes that scale our business operations
• Drive automation and improve existing business systems and reporting
• Develop a deep understanding of our global peer and competitive landscape to identify business investment opportunities as well as potential challenges that may impact GoFundMe’s position

You…
• 10+ years of Business Operations experience with a mix of strategy, business operations in the consumer internet space or top-tier consulting firm/investment bank with strong exposure to the tech industry
• Bachelor’s degree in Finance, Business, Economics, or related field; MBA preferred
• Excellent business judgment, strategic and structured thinking, and experience leading people and projects
• Organized, strategically focused, detailed oriented, and able to deal with ambiguity in a constantly evolving environment
• Strategic problem solver with the ability to go deep to understand a problem and then pull up to help your teammates understand potential solutions and the tradeoffs
• Strong analytical and modeling skills to solve complex business problems
• Strong project management skills and experience
• Measured, clear, and concise communication & presentation skills
• Can navigate networks of systems and people to find the information you need and are tenacious in solving unsolved problems and bringing clarity to areas of confusion
• Ability to distill complex issues into structured frameworks and concrete action plans to drive clarity and results
• Excellent interpersonal skills with proven ability to build successful relationships and partner across the organizational structure
• Action-oriented and solution-driven with the ability to thrive in a fast pace environment
• Manage highly confidential information with professionalism and unquestionable integrity
• Technically proficient: SQL, Excel, Sheets, Slides
• Excited about GoFundMe's mission. Ethics, Values, and Inclusion

Why you’ll love it here...
• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions.
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of mental and wellness programs to support employees
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every week for a donation from the company
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together.
• We live by our core values: consider everything, do the right thing, spread empathy, delight the customer, and give back.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $220,000 - $300,000 + bonus + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training.

Your recruiter can share more about the specific salary range based on your location during the hiring process
Show more details...
via LinkedIn posted_at: 22 days agoschedule_type: Full-timework_from_home: 1
Want to help us, help others? We’re hiring! GoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes—for themselves, each other, and their communities. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising... software company that enables nonprofits to Want to help us, help others? We’re hiring!

GoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes—for themselves, each other, and their communities. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising... software company that enables nonprofits to connect supporters with the causes they care about. Together, GoFundMe and Classy have empowered people and organizations to raise more than $25 billion since 2010. Our vision is to become the most helpful place in the world.

The GoFundMe team is searching for our next Senior Director of Customer Insights who believes in the impact of GoFundMe and is passionate about our mission to help people help others. The successful candidate will lead qualitative and quantitative research to deliver ongoing insights into attitudes and behaviors related to fundraising and donations for our current and future customers in 19 countries across the world. Your job will be to ensure we have a clear understanding of actionable insights of the obstacles and opportunities of using GoFundMe to help people help each other.

The Job…
• User Research Expert: Responsible for the ongoing development and understanding of user segments and personas that give unique insights into the needs and motivations of the people who use GoFundMe and participate in charitable fundraising and giving.
• User Research Ownership: Lead the vision, strategy, development, and successful execution of new user research initiatives supporting the evolution of our product offering as we aim to better serve our current and future customers.
• Customer Obsessed: Be a passionate advocate for the needs of our customers creating, managing, and donating to people in need through GoFundMe campaigns.
• Clear Customer Messaging: Work closely with our marketing, customer care, and product teams to inform our customer-facing messaging.
• Drive Actionable Insights: Distill a wide variety of insights from the entire fundraising lifecycle - from initial awareness, to fund raiser creation, management, promotion, gathering donations, beneficiary cash withdrawal, and after fundraising re-engagement opportunities.
• Analytics: Help drive our ongoing segmentation and persona insights into our customer data platform so we can accurately identify and better predict customer behavior while people are using the product.
• Collaboration: Work cross-functionally with product, design, marketing, customer support, engineering, data, and other teams to aggregate insights and build out an amazing product.
• Communication: Articulate the problem you’re solving, the vision you are going after, write crisp and clear requirements and communicate the challenges and constraints to senior management and team members of all disciplines.

You…
• User research expertise: The Ideal candidate will have extensive experience building and leading qualitative and quantitative user research insights on consumer products that serve millions of people.
• Have a proven track record for building actionable insights for product, marketing, design, and our customer operations teams with emphasis on the charitable giving space.
• Have a minimum of 8+ years of user research experience with large scale consumer products.
• Demonstrated ability to lead and partner with cross functional stakeholders in design, product management, engineering, marketing, customer care, and other cross-functional stakeholders.
• Strong communicator with the ability to bring people together to define a common vision and plan for action.
• Ability to work on multiple projects under pressure and thrive in a fast-paced environment.
• BA/BS degree or equivalent; MBA or technical degree a plus.

Why you’ll love it here...
• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions.
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of mental and wellness programs to support employees
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every week for a donation from the company
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together.
• We live by our core values: consider everything, do the right thing, spread empathy, delight the customer, and give back.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $240,000 - $330,000 + bonus + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training.

Your recruiter can share more about the specific salary range based on your location during the hiring process
Show more details...
via Jora posted_at: 1 day agoschedule_type: Full-time
About GoFundMe There’s a part of every one of us that dreams of a better world. That spark of inspiration to help a person, fix a neighborhood, or even change a nation. At GoFundMe, we believe your inspiration should be shared with everyone because that is how change happens... Job Description Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they About GoFundMe

There’s a part of every one of us that dreams of a better world. That spark of inspiration to help a person, fix a neighborhood, or even change a nation. At GoFundMe, we believe your inspiration should be shared with everyone because that is how change happens...

Job Description

Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $5 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit www.classy.org.

Join us! The GoFundMe team is searching for a Director of Finance to lead the Classy FP&A team. Corporate FP&A is the financial hub of Classy operations. We partner across the company to shape our financial profile, provide insightful and actionable analysis that empowers growth, and bring clarity and focus to our colleagues, leadership, and board. Corporate FP&A manages our centralized financial processes including the preparation of our quarterly results and forecast, budgeting and strategic planning, and management and board reporting.

We are looking for an experienced financial professional with a strong track record in B2B SaaS. This is a critical position within the finance organization with direct contribution to highly visible outputs. You will be a good fit if you’ve had success: establishing trust across multiple functions, building and executing against a strategic plan, and are tenacious in pursuing the “why?”

The Job…
• Lead strategic planning including ownership and oversight over our long-range and annual operating plan by partnering across Classy to help set our strategic priorities and shape our future financial profile.
• Guide team towards detailed analyses to discover insights that drive key business decisions and monitor operating KPIs to track progress of strategic initiatives.
• Thought partner to key stakeholders in product, development, sales, product marketing and communications teams.
• Develop data-driven investment theses, business cases, and success criteria for initiatives that enable growth and drive efficiency across Classy.
• Hands on the wheel financial partner to our operating teams helping each team and the company achieve operating and financial targets
• Manage annual planning roadmap including identifying key deliverables, setting clear milestones, and resolving cross-functional dependencies to drive company-wide alignment.
• Bring best practices to develop, implement, and manage policies and processes that scale our financial and business operations.
• Drive automation and improve existing business systems and financial reporting.

You…
• Minimum of 10 years of Finance experience in Enterprise SaaS; experience in a public company is a must
• Bachelor’s degree in Finance, Business, Economics, or related field; MBA preferred.
• Self-starter capable of driving business results without significant supervision.
• Excellent communication and interpersonal skills, with proven ability to build successful relationships and partner across the organizational structure.
• Can navigate networks of systems and people to find the information you need and are tenacious in solving unsolved problems and bringing clarity to areas of confusion.
• Take pride in your analytical and financial modeling skills and enjoy applying them to tackle highly complex business problems.
• Ability to distill complex issues into structured frameworks and concrete action plans to drive clarity and results.
• Rigorous and detail orientated with the highest regard for accuracy and completeness.

Why you’ll love it here:
• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions.
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of mental and wellness programs to support employees
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every month for a donation from the company
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together.
• We live by our core values: consider everything, do the right thing, spread empathy, delight the customer, and give back.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!
• Dedication to Diversity

Classy is working toward building a more diverse and inclusive environment that is representative of individuals of all backgrounds, experiences, and lifestyles, allowing all employees to feel comfortable being their true, authentic selves in a space that enables productivity and meaningful work.

The total annual salary for this full-time position is $190,000 - $255,000+ equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training.

Your recruiter can share more about the specific salary range based on your location during the hiring process
Show more details...
via LinkedIn schedule_type: Full-timework_from_home: 1
Want to help us, help others? We’re hiring! GoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes—for themselves, each other, and their communities. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising... software company that enables nonprofits to Want to help us, help others? We’re hiring!

GoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes—for themselves, each other, and their communities. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising... software company that enables nonprofits to connect supporters with the causes they care about. Together, GoFundMe and Classy have empowered people and organizations to raise more than $25 billion since 2010. Our vision is to become the most helpful place in the world.

GoFundMe is looking for a Senior Software Engineer who will be a key part of our growing Data team to help build scalable data platforms that enable business analytics, data science and data products. This role requires technical expertise in a wide variety of technologies to develop and own our enterprise data warehouse, source data from various databases/web APIs and integrate data with external systems. If you are interested in working in a fast paced environment and like being challenged with fun data problems to solve, come join us!

The Job…
• Develop and maintain enterprise data warehouse (in Amazon Redshift)
• Create and manage ETL data pipelines (sourcing data from databases, streaming data, various web APIs, etc.)
• Integrate data from data warehouse into 3rd party tools to make data actionable
• Develop and maintain REST API endpoints for data science products
• Provide ongoing maintenance and enhancements to existing data warehouse solutions
• Ensure data quality through automated testing
• Collaborate with analysts, engineers and business users to design solutions
• Research innovative technologies and make continuous improvements
• Build out infrastructure for machine learning model training and deployment

You…
• 3+ years as a software engineer designing, developing and maintaining enterprise data warehouse solutions consisting of structured and unstructured data
• Proficiency with building data pipelines using ETL/data preparation tools
• Experience with web APIs and data integrations across internal and external systems
• Good understanding in writing and optimizing SQL queries
• Experience with Python, Scala, Java or other programming languages
• Experience with Spark
• Good understanding of database architecture and best practices
• Understanding of data science and machine learning technologies a plus
• Experience with event tracking is a plus
• Experience with AWS is a plus
• Bachelor's degree in Engineering

Why you’ll love it here...
• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions.
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of mental and wellness programs to support employees
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every week for a donation from the company
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together.
• We live by our core values: consider everything, do the right thing, spread empathy, delight the customer, and give back.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $130,000 - $175,000 + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training.

Your recruiter can share more about the specific salary range based on your location during the hiring process.

Learn More About GoFundMe

GoFundMe 2022 | Year in Help

GoFundMe Heroes

Why GoFundMe

We Support Justice + Equality
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