govst

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    Hosted in United States

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    Park Forest, Illinois

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#82,312
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United States
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via Academic Careers posted_at: 16 hours agoschedule_type: Full-time
Governors State University is seeking to hire an Office Manager to be responsible for performing a variety of support duties for faculty, students, and staff within the Division of Science, Mathematics and Technology. An in-depth knowledge of the organization, programs, policies, and procedures of the unit is essential to the performance of the duties; along with the ability to use good judgment... the ability to operate computer systems; use word Governors State University is seeking to hire an Office Manager to be responsible for performing a variety of support duties for faculty, students, and staff within the Division of Science, Mathematics and Technology. An in-depth knowledge of the organization, programs, policies, and procedures of the unit is essential to the performance of the duties; along with the ability to use good judgment... the ability to operate computer systems; use word processing, database and software packages; and to exercise discretion in handling sensitive and confidential information. Primary focus is clerical support for assigned DSMT faculty and adjuncts.

Essentials Responsibilities:
20% Create and submit faculty textbook adoptions to bookstore; contact publishers for desk copies upon request; maintain tracking system; follow up and follow through with bookstore and faculty to ensure books are available for students and faculty at the beginning of semester.

20% Direct, respond to, and resolve student inquiries. If applicable, supervise student workers and/or work with graduate assistants in basic work processes. Organize and process graduate capstone documents.

20% Provide office management and clerical services for the unit and assist Division Office as necessary; examples (not all inclusive) include: route phone calls; retrieve, open and distribute mail to faculty; schedule meetings and resolve calendar issues; filing system upkeep, order supplies; type memos/letters; submit purchase requisitions, work orders, print shop orders, travel reimbursements; create, photocopy, fax, scan and format documents.

10% Schedule, coordinate, and organize classrooms and/or public function areas for faculty-requested events and meetings - use university scheduling system, request equipment,order catering, and interact with facilities management, etc.; follow up to ensure all setupsand required equipment are in place for events.

10% Collect and update list of faculty office hours for posting on faculty office doors eachsemester, and post them to DSMT shared drive by end of first week of each term;distribute door code for smart classrooms with computer password; maintain electronicsyllabi each semester, posting to CAS shared drive by end of first week of each term;supply section rosters, when needed; notify students and post signs when classmeetings are cancelled; notify students as part of course cancellation processes.

10% Help new faculty get set up after onboarding (coordinate with faculty and staff to ordernew keys; assist with getting One Card, sign up for printers, instruct with use ofprinters/copiers; work orders with FDM to move boxes/furniture; ITS to move/installcomputers; Telecom to move/install phones; Housekeeping to clean; update door signsas needed, etc.).

5% Coordinate and/or facilitate special projects as needed; attend meetings, as required.

5% Other duties as assigned.

Starting Hourly Rage: $15.49.
(This is a non-unionized position. Salary starts at the base and is determined based on Education and Experience exceeding the minimum qualifications).

This position qualifies for an expansive suite of fringe benefits including, various insurance options, paid time off, retirement and investment options, and tuition waivers. Visit: https://www.govst.edu/benefits
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via Academic Careers posted_at: 16 hours agoschedule_type: Full-time
Governors State University is seeking to hire a Ticket Sales Supervisor to oversee the overall day to day operations of the box office from the daily sales to scheduling staff for daytime, evening, and weekend operations. The Ticket Sales Supervisor ensures a hospitable and efficient ticketing function, including staff training. Responsible for programming and monitoring the Spektrix ticketing... system, tracking daily sales and deposits, ticket account Governors State University is seeking to hire a Ticket Sales Supervisor to oversee the overall day to day operations of the box office from the daily sales to scheduling staff for daytime, evening, and weekend operations. The Ticket Sales Supervisor ensures a hospitable and efficient ticketing function, including staff training. Responsible for programming and monitoring the Spektrix ticketing... system, tracking daily sales and deposits, ticket account management and fulfillment, and supervises full-time and part-time staff. Creates and enforces policies, procedures, and financial management practices in accordance with auditing requirements. Leads by example and provides the highest level of customer service to all patrons, vendors, and clients.

Essential Responsibilities:

50% Staff Management
• Recruit, hire, and schedule box office personnel to cover flexible hours of service with part time staffing and limited availability.
• Ensure that employee contracts, time sheets and evaluations are executed in a timely manner, and properly archived.
• Supervise box office personnel to perform regular daily box office duties including answering phones, ticket sales, refunds or exchanges, ticket vouchers and Arts in Education contracts.
• Oversee personnel performing the task of completing Arts in Education and other Group Sales--reservations, completing sales agreements, applying payments, making collections, delivery, and tracking.
• Manage training and access controls on CPA Ticketing Agent & Spektrix system usage.
• Ensure the success of the CAS/CPA high impact practice of offering GSU students work experience at CPA via internships, work-study, and fellowships, the Box Office Manager leads recruitment, training, supervision, evaluation, and fulfillment of federal-work study requirements efforts as well as coordination of select assignments/grants with the Career Services.

25% Ticketing System Management
• Create specific venue facility designs, price maps, price tables, seating charts, house and ticket designs, buyer types, coupon codes, events, and performances for all CPA performances, GSU events and external rental events.
• Maintenance and entry to patron data base as required.
• Work with ticketing software supplier to customize software to best fit our ticketing and reporting needs. Make sure that staff is well informed of upgrades or changes to software and or hardware.
- Work with ITS to troubleshoot and resolve any software or hardware malfunctions.
- Generate, analyze, and maintain ticketing sales reports and data for management and renters per performance and FY totals.

20% Financial Management
• Balance cash receipts daily, generate reports and deliver to cashier for deposit.
• Reconcile cash receipts to general ledger for accuracy and follow up to resolve any discrepancies with appropriate parties.
• Creation of new contracts for arts in education series and groups aligning with auditing requirements
• Work with CPA Financial Administrator to meet internal audit requirements and corrective plan of action, taking primary responsibility for:
- Creation of procedures and policies to address cash handling, complimentary tickets, timely deposits, and cash handling for the box office.
- Creation of manuals and orientation materials for box office employees.
- Ensuring procedures addressing physical security at the box office, including cash drawers, security keys, etc.
- Enforcing and overseeing cash handling procedures and segregation of duties at the box office as well as ticketing policies

5% Other
• Oversight of Group sales outreach for community performances
• Coordination with GSU campus departments on ticketing needs
• Proofread materials (brochures, flyers, playbills, media releases, web edits, etc.)
• Office management and clerical services for the department
• Assist with Front of House duties as needed.

Starting Annual Salary: $38,610.00

(This is a non-unionized position. Salary starts at the base and is determined based on Education and Experience exceeding the minimum qualifications).

This position qualifies for an expansive suite of fringe benefits including, various insurance options, paid time off, retirement and investment options, and tuition waivers. Visit: https://www.govst.edu/benefits
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via Glassdoor posted_at: 2 days agoschedule_type: Full-time
Position Information Position Type... Civil Service Classification Title Office Support Specialist Position's Functional Title Office Support Specialist Position Start Date 09/01/2023 Position End Date (if temporary) Position Summary Governors State University is seeking to hire a Part Time Front Desk Receptionist in the Family Development Center (FDC) to provide overall office support and coordination for the front office and file system of Position Information

Position Type...
Civil Service

Classification Title
Office Support Specialist

Position's Functional Title
Office Support Specialist

Position Start Date
09/01/2023

Position End Date (if temporary)

Position Summary

Governors State University is seeking to hire a Part Time Front Desk Receptionist in the Family Development Center (FDC) to provide overall office support and coordination for the front office and file system of the FDC. Assures patrons are greeted promptly, the phone is answered courteously and that files are maintained in an orderly fashion.

Essential Responsibilities:

50% – Front Desk/Reception:

1. Maintains a system in the front office to assure patrons are greeted promptly.

a. Monitors front door access.

b. Creates and Maintains sign-in/out lists.

c. Assures the phone is answered promptly, courteously, and correctly.

d. Answers questions and gives out appropriate amount of information in person and over the phone.

e. Checks messages on the phone and relays them as needed.

2. Maintains overall awareness of Family Development Center activities.

3. Markets the center; maintains adequate supply of enrollment packets.

4. Receives and distributes mail; opening general items, responding accordingly.

5. Responsible for maintaining the neatness of the reception desk and front office waiting area and follows a disinfecting schedule.

6. Assist Administrative team with special projects such as data entry, filing, making copies and faxing, and taking payments from parents using the credit card terminal.

30% – Recordkeeping/Filing:

1. Makes copies of original documents and replenishes as needed.

2. Files paperwork where needed, when necessary.

20% – Other:

Helps as needed in other areas of the Family Development Center.

Hourly Rate: $15.00. THIS IS A PART TIME POSITION.

This is a negotiated position.

This position qualifies for an expansive suite of fringe benefits including, various insurance options, paid time off, retirement and investment options, and tuition waivers. Visit: https://www.govst.edu/benefits/.

Minimum Qualifications

REQUIRED: DOCUMENTATION CONFIRMING HIGH SCHOOL COMPLETION OR EQUIVALENT MUST BE ATTACHED FOR CONSIDERATION OF THIS POSITION, COLLEGE/UNIVERSITY TRANSCRIPTS MAY BE SUBSTITUTED (See “Special instructions to applicants” section below).

1. High school diploma or equivalent.

2. Any one or combination totaling two (2) years (24 months) from the categories below:

A. College coursework in any curriculum, as measured by the following conversion table or its proportional equivalent:
• 30 semester hours equals one (1) year (12 months)
• Associate’s Degree (60 semester hours) equals eighteen months (18 months)
• 90 semester hours equals two (2) years (24 months)
• Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)

B. Work experience performing office/clerical activities, including the use of computer systems.

3. One (1) year (12 months) of work experience comparable to the second level of this series.

EXAM TYPE: CREDENTIALS ASSESSMENT (YOU ARE NOT REQUIRED TO COME IN FOR THIS EXAM).

For more details, visit: https://www.sucss.illinois.gov/pages/classspec/Detail.aspx?tblClassIndexID=4232.

Preferred Qualifications

Posting Date
07/19/2023

Closing Date
07/31/2023

Open Until Filled
No

Posting Number
CS0814P

Type of Search
External

Quicklink for Posting
https://employment.govst.edu/postings/8823

Employee ID

Department

Special Instructions to Applicants

DOCUMENTATION REQUIREMENT:

For consideration, applicants are required to attach the following:

1: High School completion or equivalent (COLLEGE/UNIVERSITY TRANSCRIPTS MAY BE SUBSTITUTED).

2: Online Application – Must be fully completed, include all dates of employment, employment status (full-time or if part-time, include percentages), job duties and responsibilities (full details).

3: Cover Letter.

4: Resume.

5: A list of three Professional References (We will only contact your references if you are a finalist).

RESIDENCY REQUIREMENT:

Illinois residency required at the time of the application.

CREDENTIAL ASSESSMENT EXAM DETAILS:

This vacancy involves a Credential Assessment Examination which consist of a review and rating of the applicants Education, Experience, Licenses, and other qualifications. Applicants are required to provide electronic documentation as listed above to verify that the minimum qualifications for this position has been met.

VETERAN’S PREFERENCE POINTS:

Veterans may be eligible to receive additional points on a passing final examination score. To determine eligibility, submit one of the following documents to the Department of Human Resources:

1: Department of Defense – DD214 / DD215

2: National Guard – NGB22 Form

3: Discharge Orders

4: Reserves – DD256 Discharge Certificate

Note: Documentation must be received by the closing date of this posting
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