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GRCC.edu is the official website of Grand Rapids Community College, a public two-year college located in Grand Rapids, Michigan. The website serves as a hub for students, faculty, and staff to access important information on academic programs, admissions, financial aid, and campus events. Visitors can explore the diverse range of degree and certificate options offered, as well as resources for online learning and student support services. With a focus on providing affordable and quality education, GRCC.edu strives to empower individuals to achieve their academic and career goals.
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Newest job postings for grcc
via Inside Higher Ed Careers
schedule_type: Full-time
IT Support Desk Technician, Professional Services: No Benefits - Contingency
Date: November 7, 2022...
Position Title: IT Support Desk Technician, Professional Services: No Benefits - Contingency
Department: Customer Support Job ID:
Work Hours/Schedule: 28 hours per week, flexible schedule (Flexibility is critical for this position. This position requires the availability to work evenings and weekends.)
Compensation: $16.00 per hour
Reports
IT Support Desk Technician, Professional Services: No Benefits - Contingency
Date: November 7, 2022...
Position Title: IT Support Desk Technician, Professional Services: No Benefits - Contingency
Department: Customer Support Job ID:
Work Hours/Schedule: 28 hours per week, flexible schedule (Flexibility is critical for this position. This position requires the availability to work evenings and weekends.)
Compensation: $16.00 per hour
Reports to: IT Support Desk Team Coordinator
Posting Close Date: Open Until Filled
For information on “Who are Professional Services, No-Benefit Employees?” please visit http://www.grcc.edu/humanresources/employeegroups/contingentemployees.
Note: Flexibility is critical. This position requires the availability to work evenings and weekends. Hours may expand at different times throughout the year to accommodate campus needs.
SUMMARY
The IT Customer Support Computer Technician provides the “voice of the customer” for the Information Technologies department and is the front-line point of contact for all staff and student related technology concerns and issues.
The IT Support Desk Technician's role is to provide a single point of contact for end users to receive support and maintenance within the College's desktop computing environment.
This position is part of a team, focused on providing exceptional service that exceeds user expectations. The proper candidate is a motivated self-starter with strong interpersonal skills, a desire to learn and expand technical proficiencies, and the ability to work within a collaborative, team-oriented environment.
Essential Job Functions
• Provide first-line technical support to GRCC's students, faculty and staff via phone, chat, email, and face-to-face contact.
• Resolve or triage incoming tickets from students, staff and faculty concerning campus technology.
• Learn appropriate software, hardware, and cloud-based applications used and supported by the college and remain current on procedural changes.
• Support college enterprise applications such as campus email, PeopleSoft, Blackboard, Office applications and other applications used by GRCC.
• Collaborates with all IT staff to resolve customer and system issues.
• Troubleshoot and document software, hardware, and network service requests and issues.
• Troubleshoot and provide service to laptops and desktops, both remotely and onsite.
• Develop technical support documentation for Customer Support Knowledgebase.
• Review Customer Support Knowledgebase articles as a part of the KCS review cycle.
• Support Continual Service Improvement process by testing and providing feedback for new services.
• Provision guest wireless connections to campus events.
• Provide initial and follow-up support for college printers, peripherals and accessories.
• Follow through with end users to ensure customer satisfaction.
• Be available to other unit team members, especially student workers for guidance and assistance.
• Maintain confidentiality and comply with HIPAA, FERPA, GRCC policies, and related standards.
• Continually advance personal skill sets through college course work, research, and other educational opportunities.
• Perform other duties as assigned by supervisors.
JOB SPECIFICATIONS
Education/License
• Minimum Associates Degree preferred, with concentration in computer applications/networking or equivalent experience.
Work Experience
• At least 1 year (preferred) customer service background with technology emphasis.
• Working knowledge of Microsoft Office applications, G Suite, Blackboard, PeopleSoft, web pages.
• Demonstrated ability to troubleshoot PC equipment and software problems.
Equipment Use/Knowledge/Skills/Abilities
• Must be proficient in verbal, written, and interpersonal communication skills to work effectively with people of diverse ages, ethnic, sexual orientation and socio-economic backgrounds.
• Ability to work under pressure in a fast-paced environment. Possess mature judgment and be flexible in regard to interruptions.
• Must use good judgment in handling sensitive or difficult people and situations.
• Must have a good understanding of customer de-escalation techniques.
• Proficient in Internet navigational skills, with ability to upload and download documents.
• Must be self-motivated and resourceful, demonstrating initiative and strong problem-solving abilities.
• Excellent organizational skills, ability to prioritize, and complete tasks in a timely manner.
• Must be collegial and collaborative.
• Must possess a positive attitude.
• Project a professional image, including punctuality and good attendance record.
• Maintain the highest levels of confidentiality and ethical standards.
• Ability to perform daily routine and unexpected duties with minimum supervision.
• Must possess analytical and problem solving skills.
• Ability to communicate effectively, both orally and in writing, to assist students and staff in a professional manner.
• Demonstrated ability to maintain positive interpersonal relationships and effectively work as a member of a team.
• Ability to learn new computer software and maintain up-to-date skills in computer technology.
• Ability to handle multiple priorities.
• Ability to identify innovative approaches for service delivery that meet our customer needs.
Physical Demands
• Ability to lift and move up to 25 pounds.
• Ability to sit for extended periods of time.
Mental Demands
• Ability to handle pressure situations in a professional manner.
• Possess mature judgment.
• Ability to learn and react quickly, make decisions and execute them expeditiously.
Working Conditions
• Ability to work in a high traffic, indoor environment.
• Ability to work in a busy office with frequent interruptions.
• Must be able to work flexible hours as needed including nights and weekends.
METHOD OF APPLICATION
Grand Rapids Community College is only accepting online applications for this position at https://www.grcc.edu/jobs. Submit a cover letter and resume in one document. The opportunity to apply for this position will remain open until filled. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.
To apply, please visit: https://jobs.grcc.edu/psp/job/EXTERNAL_APPLICANT/GRCC_HR/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=1434&PostingSeq=1
Copyright ©2022 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-26555ed9a541e4429ea729c293e81e0e Show more details...
Date: November 7, 2022...
Position Title: IT Support Desk Technician, Professional Services: No Benefits - Contingency
Department: Customer Support Job ID:
Work Hours/Schedule: 28 hours per week, flexible schedule (Flexibility is critical for this position. This position requires the availability to work evenings and weekends.)
Compensation: $16.00 per hour
Reports to: IT Support Desk Team Coordinator
Posting Close Date: Open Until Filled
For information on “Who are Professional Services, No-Benefit Employees?” please visit http://www.grcc.edu/humanresources/employeegroups/contingentemployees.
Note: Flexibility is critical. This position requires the availability to work evenings and weekends. Hours may expand at different times throughout the year to accommodate campus needs.
SUMMARY
The IT Customer Support Computer Technician provides the “voice of the customer” for the Information Technologies department and is the front-line point of contact for all staff and student related technology concerns and issues.
The IT Support Desk Technician's role is to provide a single point of contact for end users to receive support and maintenance within the College's desktop computing environment.
This position is part of a team, focused on providing exceptional service that exceeds user expectations. The proper candidate is a motivated self-starter with strong interpersonal skills, a desire to learn and expand technical proficiencies, and the ability to work within a collaborative, team-oriented environment.
Essential Job Functions
• Provide first-line technical support to GRCC's students, faculty and staff via phone, chat, email, and face-to-face contact.
• Resolve or triage incoming tickets from students, staff and faculty concerning campus technology.
• Learn appropriate software, hardware, and cloud-based applications used and supported by the college and remain current on procedural changes.
• Support college enterprise applications such as campus email, PeopleSoft, Blackboard, Office applications and other applications used by GRCC.
• Collaborates with all IT staff to resolve customer and system issues.
• Troubleshoot and document software, hardware, and network service requests and issues.
• Troubleshoot and provide service to laptops and desktops, both remotely and onsite.
• Develop technical support documentation for Customer Support Knowledgebase.
• Review Customer Support Knowledgebase articles as a part of the KCS review cycle.
• Support Continual Service Improvement process by testing and providing feedback for new services.
• Provision guest wireless connections to campus events.
• Provide initial and follow-up support for college printers, peripherals and accessories.
• Follow through with end users to ensure customer satisfaction.
• Be available to other unit team members, especially student workers for guidance and assistance.
• Maintain confidentiality and comply with HIPAA, FERPA, GRCC policies, and related standards.
• Continually advance personal skill sets through college course work, research, and other educational opportunities.
• Perform other duties as assigned by supervisors.
JOB SPECIFICATIONS
Education/License
• Minimum Associates Degree preferred, with concentration in computer applications/networking or equivalent experience.
Work Experience
• At least 1 year (preferred) customer service background with technology emphasis.
• Working knowledge of Microsoft Office applications, G Suite, Blackboard, PeopleSoft, web pages.
• Demonstrated ability to troubleshoot PC equipment and software problems.
Equipment Use/Knowledge/Skills/Abilities
• Must be proficient in verbal, written, and interpersonal communication skills to work effectively with people of diverse ages, ethnic, sexual orientation and socio-economic backgrounds.
• Ability to work under pressure in a fast-paced environment. Possess mature judgment and be flexible in regard to interruptions.
• Must use good judgment in handling sensitive or difficult people and situations.
• Must have a good understanding of customer de-escalation techniques.
• Proficient in Internet navigational skills, with ability to upload and download documents.
• Must be self-motivated and resourceful, demonstrating initiative and strong problem-solving abilities.
• Excellent organizational skills, ability to prioritize, and complete tasks in a timely manner.
• Must be collegial and collaborative.
• Must possess a positive attitude.
• Project a professional image, including punctuality and good attendance record.
• Maintain the highest levels of confidentiality and ethical standards.
• Ability to perform daily routine and unexpected duties with minimum supervision.
• Must possess analytical and problem solving skills.
• Ability to communicate effectively, both orally and in writing, to assist students and staff in a professional manner.
• Demonstrated ability to maintain positive interpersonal relationships and effectively work as a member of a team.
• Ability to learn new computer software and maintain up-to-date skills in computer technology.
• Ability to handle multiple priorities.
• Ability to identify innovative approaches for service delivery that meet our customer needs.
Physical Demands
• Ability to lift and move up to 25 pounds.
• Ability to sit for extended periods of time.
Mental Demands
• Ability to handle pressure situations in a professional manner.
• Possess mature judgment.
• Ability to learn and react quickly, make decisions and execute them expeditiously.
Working Conditions
• Ability to work in a high traffic, indoor environment.
• Ability to work in a busy office with frequent interruptions.
• Must be able to work flexible hours as needed including nights and weekends.
METHOD OF APPLICATION
Grand Rapids Community College is only accepting online applications for this position at https://www.grcc.edu/jobs. Submit a cover letter and resume in one document. The opportunity to apply for this position will remain open until filled. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.
To apply, please visit: https://jobs.grcc.edu/psp/job/EXTERNAL_APPLICANT/GRCC_HR/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=1434&PostingSeq=1
Copyright ©2022 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-26555ed9a541e4429ea729c293e81e0e Show more details...
via Inside Higher Ed Careers
schedule_type: Full-time
Academic Outreach: Student Navigator, Middle College Program. Professional Services- No Benefits (Contingency)
Date: August 15, 2022...
Title: Academic Outreach: Student Navigator, Middle College Program. Professional Services- No Benefits (Contingency)
Position Number: 1262
Work Schedule: 28 hours per week / 48 weeks
Compensation: $17.25
Reports to: Director of High School Partnerships
Posting Closes: Until Filled
For information on “Who
Academic Outreach: Student Navigator, Middle College Program. Professional Services- No Benefits (Contingency)
Date: August 15, 2022...
Title: Academic Outreach: Student Navigator, Middle College Program. Professional Services- No Benefits (Contingency)
Position Number: 1262
Work Schedule: 28 hours per week / 48 weeks
Compensation: $17.25
Reports to: Director of High School Partnerships
Posting Closes: Until Filled
For information on “Who are Professional Services, No-Benefit Employees?” please visit http://www.grcc.edu/humanresources/employeegroups/contingentemployees.
Summary
The Student Navigator will serve as a resource and mentor for students enrolled in the Middle College programs through GRCC as part of a 13th year high school cohort model. This position requires active support and guidance for students as they transition into a collegiate environment. The Student Navigator will encourage and develop a college readiness skillset to improve success and retention. The Navigator will maintain regular contact with students and serve as a liaison between faculty and administration at the high school and the Academic Outreach team.
MAJOR RESPONSIBILITIES
• Provide onsite support for Middle College Students at the High School location
• Mentor middle college students to support student retention and completion rates
• Input and report student data, providing weekly reports to Academic Outreach team
• Address student needs or challenges in response to early alert reports
• Upon request, develop strategies that support students who demonstrate at risk behaviors
• Assist in connecting students to college resources for academic and service support
• Maintain appropriate documentation and notes of student interactions, referrals, and resources
• Monitor and track student program success
• Recruit and promote program at outreach and community events
• Assist with test proctoring and application processing as needed
• Coordinate Summer Bridge program for newly accepted middle college students
• Develop a peer mentoring program and facilitate student mentor meetings
• Coordinate semester celebration activities for middle college students
• Participate in department meetings as needed
• Regular attendance during normal scheduled hours is required
• Other duties as assigned by Academic Outreach Team
JOB SPECIFICATIONS
Education
• Bachelor's degree required, Master's degree preferred
• National Career Readiness Certificate preferred (NCRC) but not required.
Experience
• Prior experience working with high school students preferred
• Proven student support services and experience with participants with diverse backgrounds and barriers
• Experience with at-risk and underrepresented populations preferred
• Knowledge of data reporting systems, experience with data tracing and preparing reports
Skills
• Ability to relate to diverse high school student populations
• High level of energy, enthusiasm, and the ability to be innovative and creative
• Ability to organize work, handle multiple tasks, and meet timelines in a multi-project environment
• Ability to work independently and collaboratively
• Proficient in use of electronic student information systems (PeopleSoft), Microsoft Office (especially Excel), and other Internet applications preferred
• Self-motivated with the ability to work with minimal supervision
• Experience with data tracking and preparing reports
• Ability to maintain a positive customer and student oriented approach in a demanding work environment
• Strong interpersonal skills
• Proven experience working with diverse populations both with individuals and groups
• Compliance with FERPA guidelines
• Understanding of the mission and philosophy of middle college
Mental Demands
• Must be able to communicate effectively and efficiently both verbally and in writing
• Must be able to effectively and confidentially manage high stress student issues and concerns
Physical Demands
• The position requires long periods of sitting, standing, reading and writing, listening and speaking
• Must be able to lift up to 20 pounds
METHOD OF APPLICATION
Grand Rapids Community College is only accepting online applications for this position. Please apply at https://www.grcc.edu/jobs Submit a cover letter and resume in one document. Application instructions including how to upload attachments can be found here. The opportunity to apply for this position will close until filled. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an Equal Opportunity Employer.
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The College will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.
To apply, please visit: https://jobs.grcc.edu/psp/job/EXTERNAL_APPLICANT/GRCC_HR/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=1262&PostingSeq=1
Copyright ©2022 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-8fe9d2203cd5d649aa8496c159291806 Show more details...
Date: August 15, 2022...
Title: Academic Outreach: Student Navigator, Middle College Program. Professional Services- No Benefits (Contingency)
Position Number: 1262
Work Schedule: 28 hours per week / 48 weeks
Compensation: $17.25
Reports to: Director of High School Partnerships
Posting Closes: Until Filled
For information on “Who are Professional Services, No-Benefit Employees?” please visit http://www.grcc.edu/humanresources/employeegroups/contingentemployees.
Summary
The Student Navigator will serve as a resource and mentor for students enrolled in the Middle College programs through GRCC as part of a 13th year high school cohort model. This position requires active support and guidance for students as they transition into a collegiate environment. The Student Navigator will encourage and develop a college readiness skillset to improve success and retention. The Navigator will maintain regular contact with students and serve as a liaison between faculty and administration at the high school and the Academic Outreach team.
MAJOR RESPONSIBILITIES
• Provide onsite support for Middle College Students at the High School location
• Mentor middle college students to support student retention and completion rates
• Input and report student data, providing weekly reports to Academic Outreach team
• Address student needs or challenges in response to early alert reports
• Upon request, develop strategies that support students who demonstrate at risk behaviors
• Assist in connecting students to college resources for academic and service support
• Maintain appropriate documentation and notes of student interactions, referrals, and resources
• Monitor and track student program success
• Recruit and promote program at outreach and community events
• Assist with test proctoring and application processing as needed
• Coordinate Summer Bridge program for newly accepted middle college students
• Develop a peer mentoring program and facilitate student mentor meetings
• Coordinate semester celebration activities for middle college students
• Participate in department meetings as needed
• Regular attendance during normal scheduled hours is required
• Other duties as assigned by Academic Outreach Team
JOB SPECIFICATIONS
Education
• Bachelor's degree required, Master's degree preferred
• National Career Readiness Certificate preferred (NCRC) but not required.
Experience
• Prior experience working with high school students preferred
• Proven student support services and experience with participants with diverse backgrounds and barriers
• Experience with at-risk and underrepresented populations preferred
• Knowledge of data reporting systems, experience with data tracing and preparing reports
Skills
• Ability to relate to diverse high school student populations
• High level of energy, enthusiasm, and the ability to be innovative and creative
• Ability to organize work, handle multiple tasks, and meet timelines in a multi-project environment
• Ability to work independently and collaboratively
• Proficient in use of electronic student information systems (PeopleSoft), Microsoft Office (especially Excel), and other Internet applications preferred
• Self-motivated with the ability to work with minimal supervision
• Experience with data tracking and preparing reports
• Ability to maintain a positive customer and student oriented approach in a demanding work environment
• Strong interpersonal skills
• Proven experience working with diverse populations both with individuals and groups
• Compliance with FERPA guidelines
• Understanding of the mission and philosophy of middle college
Mental Demands
• Must be able to communicate effectively and efficiently both verbally and in writing
• Must be able to effectively and confidentially manage high stress student issues and concerns
Physical Demands
• The position requires long periods of sitting, standing, reading and writing, listening and speaking
• Must be able to lift up to 20 pounds
METHOD OF APPLICATION
Grand Rapids Community College is only accepting online applications for this position. Please apply at https://www.grcc.edu/jobs Submit a cover letter and resume in one document. Application instructions including how to upload attachments can be found here. The opportunity to apply for this position will close until filled. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an Equal Opportunity Employer.
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The College will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.
To apply, please visit: https://jobs.grcc.edu/psp/job/EXTERNAL_APPLICANT/GRCC_HR/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=1262&PostingSeq=1
Copyright ©2022 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-8fe9d2203cd5d649aa8496c159291806 Show more details...
via Inside Higher Ed Careers
posted_at: 28 days agoschedule_type: Full-time
Executive Director of the Lakeshore Campus - External
Date: April 7, 2023...
Position Title: Executive Director of the Lakeshore Campus
Job ID: 1508
Work Hours/Schedule: 40 hours/52 weeks
Compensation: Meet and Confer-Grade 18, $99,849
Reports to: Provost/Executive Vice President for Academic and Student Affairs
Posting Close Date: May 19, 2023
BENEFITS
Grand Rapids Community College provides an excellent benefits experience for our GRCC
Executive Director of the Lakeshore Campus - External
Date: April 7, 2023...
Position Title: Executive Director of the Lakeshore Campus
Job ID: 1508
Work Hours/Schedule: 40 hours/52 weeks
Compensation: Meet and Confer-Grade 18, $99,849
Reports to: Provost/Executive Vice President for Academic and Student Affairs
Posting Close Date: May 19, 2023
BENEFITS
Grand Rapids Community College provides an excellent benefits experience for our GRCC family. Our benefit package is designed to enhance employees' health and well-being. Part-time employees have different benefits outlined in the specific collective bargaining agreements and handbooks. Below is an overview of these benefits, additional details are available on the Human Resources/Benefits website:
• Six health insurance plan options (includes a high deductible plan with a health savings account option).
• A unique dental & vision reimbursement program (includes coverage for adult orthodontia & lasik eye surgery).
• Employer sponsored retirement plans as well as voluntary retirement savings plans (403b or 457 plans)
• Tuition benefits at GRCC for you, your spouse and your dependents.
• Tuition reimbursement at other higher education institutions for you.
• Generous time off that includes sick, vacation and personal leave banks.
• Paid holidays and holiday shutdown period in late December.
SUMMARY
The Executive Director of the Lakeshore Campus is responsible for leading the operations of GRCC's Lakeshore Campus, and working with the Provost and Deans to support programs and courses at the Lakeshore Campus. The Executive Director will create and sustain a working environment on the Lakeshore Campus that demonstrates a spirit of collaboration, innovation, access, and inclusion. The successful candidate will have a deep understanding of and experience with the critical role community colleges play in the fabric of a community. The Executive Director will work in cooperation with The Provost and Deans to sustain programs relevant to students and the Lakeshore community. To successfully achieve these results the Executive Director will need to cultivate effective and mutually beneficial partnerships with internal and external stakeholders.
Essential Job Functions:
• Provide operational leadership, support, and supervision for the Lakeshore Campus.
• Collaborate with leadership across the College to recommend and develop short and long-term goals for the Lakeshore Campus, including working in close partnership with the Provost and Deans to recommend the development and implementation of programs, course offerings, and enrollment targets.
• Develop partnerships within the Lakeshore community.
• Facilitate regular meetings of the Lakeshore Advisory Council in collaboration with the Provost and Deans.
• Actively participate and engage within the Lakeshore community.
• Serve as a GRCC representative within and for the Lakeshore community.
• Advocate to the College leadership for the needs of the Lakeshore Campus.
• Provide regular updates to the Provost regarding the activities of and opportunities for the Lakeshore Campus.
• Responsible for tracking & monitoring enrollment at the Lakeshore Campus.
• Advance the development of equity-centered best practices to provide access and success on the Lakeshore Campus.
• Advocate for staff and programs on the Lakeshore Campus.
• Identify new streams of revenue potential for the Lakeshore Campus.
• Ensure alignment of the Lakeshore Campus to the Provost's vision, the College's Strategic Plan and mission of the College.
• Support, hire, supervise, and evaluate professional support staff assigned to the Lakeshore Campus. Convene regular meetings, establish work expectations, and complete annual performance evaluations.
• Set standards for hiring new staff and regularly review the hiring processes to maximize efficiency and effectiveness.
• Allocate resources and other systemic supports to promote professional development for staff.
• Participate in College-wide planning as appropriate, including but not limited to planning related to the strategic plan, budget development, emergency response, and facility master planning.
• Actively participate in and retain membership in such statewide and national organizations and activities as are appropriate for the maintenance and improvement of programs.
• Monitor legislative activity and best practices for student success.
• Participate and provide feedback in Lakeshore recruitment and marketing initiatives as requested.
• Participates in collective bargaining teams, as needed and assigned by the President.
• Other duties as assigned by the Provost.
JOB SPECIFICATIONS
Education/License
• Master's degree from an accredited institution in an academic discipline offered by the College, Higher Education Administration, Educational Leadership, or a closely related field is required.
Work Experience
• Minimum of three years prior experience in a role responsible for oversight of educational programming or services or of an educational center is required.
• Demonstrated leadership is required.
• Supervisory experience of staff is required.
• Experience working in a community college is preferred.
• Demonstrated experience with developing and moving forward initiatives that advance equity, access, and inclusion.
• Demonstrated successful leadership of complex, collaborative initiatives.
• Demonstrated successful advocacy for students and students' needs.
Competencies
• The following competencies are essential and will be evaluated for our candidates through the evidence-based selection process:
Foundational Competencies
• Decisive
• Responsibility
• Achievement
• Adaptability
• Information Skills
• Speaking
• Ingenuity
• Teamwork
Occupational Competencies
• Making Decisions and Solving Problems
• Getting Information
• Communicating with Supervisors, Peers, or Subordinates
• Establishing and Maintaining Interpersonal Relationships
• Developing Objectives and Strategies
• Developing and Building Teams
• Organizing, Planning, and Prioritizing Work
• Guiding, Directing, and Motivating Subordinates
• Evaluating Information to Determine Compliance with Standards
• Analyzing Data or Information
• Identifying Objects, Actions, and Events
• Communicating with Persons Outside Organization
• Interacting With Computers
• Judging the Qualities of Things, Services, or People
• Updating and Using Relevant Knowledge
Mental Demands
• Proven ability to work effectively both as a team leader and a team player.
• Excellent oral, written and interpersonal communications skills.
• Highly motivated, focused and results oriented.
• Demonstrated understanding of the significance of cultural competency and an understanding and appreciation for equity and inclusion.
• Ability to exercise discretion and tact in all interpersonal contacts, and to maintain confidentiality at all times.
• Ability to manage multiple, complex tasks according to required deadlines, and maintain composure under high stress conditions.
• Ability to be optimistic, positive and supportive in all interactions with others.
• High level of accuracy and attention to detail.
Physical Demands
• The position requires long periods of sitting, standing, reading, and writing, listening and speaking.
Working Conditions
• Grand Rapids Community College will comply with any mandated health and safety requirements. Employees will be directed to our GRCC Policy(s) for compliance information.
• Must be able to attend functions off campus and work weekends/evenings as required.
• Professional travel required.
METHOD OF APPLICATION
Grand Rapids Community College is only accepting online applications for this position athttps://apptrkr.com/get_redirect.php?id=4089627&targetURL=Competencies
• The following competencies are essential and will be evaluated for our candidates through the evidence-based selection process:
Foundational Competencies
• Decisive
• Responsibility
• Achievement
• Adaptability
• Information Skills
• Speaking
• Ingenuity
• Teamwork
Occupational Competencies
• Making Decisions and Solving Problems
• Getting Information
• Communicating with Supervisors, Peers, or Subordinates
• Establishing and Maintaining Interpersonal Relationships
• Developing Objectives and Strategies
• Developing and Building Teams
• Organizing, Planning, and Prioritizing Work
• Guiding, Directing, and Motivating Subordinates
• Evaluating Information to Determine Compliance with Standards
• Analyzing Data or Information
• Identifying Objects, Actions, and Events
• Communicating with Persons Outside Organization
• Interacting With Computers
• Judging the Qualities of Things, Services, or People
• Updating and Using Relevant Knowledge
Mental Demands
• Proven ability to work effectively both as a team leader and a team player.
• Excellent oral, written and interpersonal communications skills.
• Highly motivated, focused and results oriented.
• Demonstrated understanding of the significance of cultural competency and an understanding and appreciation for equity and inclusion.
• Ability to exercise discretion and tact in all interpersonal contacts, and to maintain confidentiality at all times.
• Ability to manage multiple, complex tasks according to required deadlines, and maintain composure under high stress conditions.
• Ability to be optimistic, positive and supportive in all interactions with others.
• High level of accuracy and attention to detail.
Physical Demands
• The position requires long periods of sitting, standing, reading, and writing, listening and speaking.
Working Conditions
• Grand Rapids Community College will comply with any mandated health and safety requirements. Employees will be directed to our GRCC Policy(s) for compliance information.
• Must be able to attend functions off campus and work weekends/evenings as required.
• Professional travel required.
METHOD OF APPLICATION
Grand Rapids Community College is only accepting online applications for this position at https://www.grcc.edu/jobs. Submit a cover letter and resume in one document. The opportunity to apply for this position will close on May 19, 2023 at 11:59PM. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.
To apply, please visit: https://jobs.grcc.edu/psp/job/EXTERNAL_APPLICANT/GRCC_HR/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=1508&PostingSeq=1
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Date: April 7, 2023...
Position Title: Executive Director of the Lakeshore Campus
Job ID: 1508
Work Hours/Schedule: 40 hours/52 weeks
Compensation: Meet and Confer-Grade 18, $99,849
Reports to: Provost/Executive Vice President for Academic and Student Affairs
Posting Close Date: May 19, 2023
BENEFITS
Grand Rapids Community College provides an excellent benefits experience for our GRCC family. Our benefit package is designed to enhance employees' health and well-being. Part-time employees have different benefits outlined in the specific collective bargaining agreements and handbooks. Below is an overview of these benefits, additional details are available on the Human Resources/Benefits website:
• Six health insurance plan options (includes a high deductible plan with a health savings account option).
• A unique dental & vision reimbursement program (includes coverage for adult orthodontia & lasik eye surgery).
• Employer sponsored retirement plans as well as voluntary retirement savings plans (403b or 457 plans)
• Tuition benefits at GRCC for you, your spouse and your dependents.
• Tuition reimbursement at other higher education institutions for you.
• Generous time off that includes sick, vacation and personal leave banks.
• Paid holidays and holiday shutdown period in late December.
SUMMARY
The Executive Director of the Lakeshore Campus is responsible for leading the operations of GRCC's Lakeshore Campus, and working with the Provost and Deans to support programs and courses at the Lakeshore Campus. The Executive Director will create and sustain a working environment on the Lakeshore Campus that demonstrates a spirit of collaboration, innovation, access, and inclusion. The successful candidate will have a deep understanding of and experience with the critical role community colleges play in the fabric of a community. The Executive Director will work in cooperation with The Provost and Deans to sustain programs relevant to students and the Lakeshore community. To successfully achieve these results the Executive Director will need to cultivate effective and mutually beneficial partnerships with internal and external stakeholders.
Essential Job Functions:
• Provide operational leadership, support, and supervision for the Lakeshore Campus.
• Collaborate with leadership across the College to recommend and develop short and long-term goals for the Lakeshore Campus, including working in close partnership with the Provost and Deans to recommend the development and implementation of programs, course offerings, and enrollment targets.
• Develop partnerships within the Lakeshore community.
• Facilitate regular meetings of the Lakeshore Advisory Council in collaboration with the Provost and Deans.
• Actively participate and engage within the Lakeshore community.
• Serve as a GRCC representative within and for the Lakeshore community.
• Advocate to the College leadership for the needs of the Lakeshore Campus.
• Provide regular updates to the Provost regarding the activities of and opportunities for the Lakeshore Campus.
• Responsible for tracking & monitoring enrollment at the Lakeshore Campus.
• Advance the development of equity-centered best practices to provide access and success on the Lakeshore Campus.
• Advocate for staff and programs on the Lakeshore Campus.
• Identify new streams of revenue potential for the Lakeshore Campus.
• Ensure alignment of the Lakeshore Campus to the Provost's vision, the College's Strategic Plan and mission of the College.
• Support, hire, supervise, and evaluate professional support staff assigned to the Lakeshore Campus. Convene regular meetings, establish work expectations, and complete annual performance evaluations.
• Set standards for hiring new staff and regularly review the hiring processes to maximize efficiency and effectiveness.
• Allocate resources and other systemic supports to promote professional development for staff.
• Participate in College-wide planning as appropriate, including but not limited to planning related to the strategic plan, budget development, emergency response, and facility master planning.
• Actively participate in and retain membership in such statewide and national organizations and activities as are appropriate for the maintenance and improvement of programs.
• Monitor legislative activity and best practices for student success.
• Participate and provide feedback in Lakeshore recruitment and marketing initiatives as requested.
• Participates in collective bargaining teams, as needed and assigned by the President.
• Other duties as assigned by the Provost.
JOB SPECIFICATIONS
Education/License
• Master's degree from an accredited institution in an academic discipline offered by the College, Higher Education Administration, Educational Leadership, or a closely related field is required.
Work Experience
• Minimum of three years prior experience in a role responsible for oversight of educational programming or services or of an educational center is required.
• Demonstrated leadership is required.
• Supervisory experience of staff is required.
• Experience working in a community college is preferred.
• Demonstrated experience with developing and moving forward initiatives that advance equity, access, and inclusion.
• Demonstrated successful leadership of complex, collaborative initiatives.
• Demonstrated successful advocacy for students and students' needs.
Competencies
• The following competencies are essential and will be evaluated for our candidates through the evidence-based selection process:
Foundational Competencies
• Decisive
• Responsibility
• Achievement
• Adaptability
• Information Skills
• Speaking
• Ingenuity
• Teamwork
Occupational Competencies
• Making Decisions and Solving Problems
• Getting Information
• Communicating with Supervisors, Peers, or Subordinates
• Establishing and Maintaining Interpersonal Relationships
• Developing Objectives and Strategies
• Developing and Building Teams
• Organizing, Planning, and Prioritizing Work
• Guiding, Directing, and Motivating Subordinates
• Evaluating Information to Determine Compliance with Standards
• Analyzing Data or Information
• Identifying Objects, Actions, and Events
• Communicating with Persons Outside Organization
• Interacting With Computers
• Judging the Qualities of Things, Services, or People
• Updating and Using Relevant Knowledge
Mental Demands
• Proven ability to work effectively both as a team leader and a team player.
• Excellent oral, written and interpersonal communications skills.
• Highly motivated, focused and results oriented.
• Demonstrated understanding of the significance of cultural competency and an understanding and appreciation for equity and inclusion.
• Ability to exercise discretion and tact in all interpersonal contacts, and to maintain confidentiality at all times.
• Ability to manage multiple, complex tasks according to required deadlines, and maintain composure under high stress conditions.
• Ability to be optimistic, positive and supportive in all interactions with others.
• High level of accuracy and attention to detail.
Physical Demands
• The position requires long periods of sitting, standing, reading, and writing, listening and speaking.
Working Conditions
• Grand Rapids Community College will comply with any mandated health and safety requirements. Employees will be directed to our GRCC Policy(s) for compliance information.
• Must be able to attend functions off campus and work weekends/evenings as required.
• Professional travel required.
METHOD OF APPLICATION
Grand Rapids Community College is only accepting online applications for this position athttps://apptrkr.com/get_redirect.php?id=4089627&targetURL=Competencies
• The following competencies are essential and will be evaluated for our candidates through the evidence-based selection process:
Foundational Competencies
• Decisive
• Responsibility
• Achievement
• Adaptability
• Information Skills
• Speaking
• Ingenuity
• Teamwork
Occupational Competencies
• Making Decisions and Solving Problems
• Getting Information
• Communicating with Supervisors, Peers, or Subordinates
• Establishing and Maintaining Interpersonal Relationships
• Developing Objectives and Strategies
• Developing and Building Teams
• Organizing, Planning, and Prioritizing Work
• Guiding, Directing, and Motivating Subordinates
• Evaluating Information to Determine Compliance with Standards
• Analyzing Data or Information
• Identifying Objects, Actions, and Events
• Communicating with Persons Outside Organization
• Interacting With Computers
• Judging the Qualities of Things, Services, or People
• Updating and Using Relevant Knowledge
Mental Demands
• Proven ability to work effectively both as a team leader and a team player.
• Excellent oral, written and interpersonal communications skills.
• Highly motivated, focused and results oriented.
• Demonstrated understanding of the significance of cultural competency and an understanding and appreciation for equity and inclusion.
• Ability to exercise discretion and tact in all interpersonal contacts, and to maintain confidentiality at all times.
• Ability to manage multiple, complex tasks according to required deadlines, and maintain composure under high stress conditions.
• Ability to be optimistic, positive and supportive in all interactions with others.
• High level of accuracy and attention to detail.
Physical Demands
• The position requires long periods of sitting, standing, reading, and writing, listening and speaking.
Working Conditions
• Grand Rapids Community College will comply with any mandated health and safety requirements. Employees will be directed to our GRCC Policy(s) for compliance information.
• Must be able to attend functions off campus and work weekends/evenings as required.
• Professional travel required.
METHOD OF APPLICATION
Grand Rapids Community College is only accepting online applications for this position at https://www.grcc.edu/jobs. Submit a cover letter and resume in one document. The opportunity to apply for this position will close on May 19, 2023 at 11:59PM. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.
To apply, please visit: https://jobs.grcc.edu/psp/job/EXTERNAL_APPLICANT/GRCC_HR/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=1508&PostingSeq=1
Copyright ©2022 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
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