Most recent job postings at HealthCare.gov
via LinkedIn posted_at: 2 days agoschedule_type: Full-time
Epilepsy Alliance Florida (EAFLA) is a nonprofit organization assisting uninsured Floridians to sign up for health insurance and eligible subsidies through the Healthcare.gov Federal Marketplace, part of the Patient Protection and Affordable Care Act (ACA). This is a grant-funded position contingent on contract award that requires flexible hours with evening and weekend requirements, as needed... Navigators will be responsible for performing outreach Epilepsy Alliance Florida (EAFLA) is a nonprofit organization assisting uninsured Floridians to sign up for health insurance and eligible subsidies through the Healthcare.gov Federal Marketplace, part of the Patient Protection and Affordable Care Act (ACA). This is a grant-funded position contingent on contract award that requires flexible hours with evening and weekend requirements, as needed... Navigators will be responsible for performing outreach and education and providing hands-on assistance with the Healthcare.gov application process. EAFLA will provide federal, state, and organizational training. Navigators must pass the Centers for Medicare and Medicaid (CMS) Certified Navigator course and exams and successfully pass a state background check and license registration as an onboarding requirement.

We are hiring both Full Time and Part Time.

Responsibilities
• Provide education and facilitate enrollment into a Qualified Health Plan available through the Federal Marketplace (Healthcare.gov).
• Conduct outreach and education through health fairs, presentations, events, and other potential opportunities to help consumers learn about the Health Insurance Marketplace, its relation to them, and the enrollment process.
• Provide in-person and virtual assistance.
• Provide information in a fair and impartial manner that is culturally and linguistically appropriate for the populations served, including individuals with limited English proficiency.
• Inform consumers of their rights to appeal eligibility and enrollment decisions and assist with filing such.
• Identify and establish collaboration with community-based organizations (CBO) and community sites for enrollment assistance, outreach and education events, and Health Literacy Workshops.
• Participate in program-related meetings, training, and conference calls.
• Abide by all agency, federal and state policies, procedures, and mandates, including timely project reports and required data entry.
• Positively represent the agency at all times.
• Provide wrap-around services when consumers need assistance linking to other community agencies.
• Coordinate and facilitate Health Literacy for Consumers workshops, including collecting assessments, surveys, and prompt reporting.
• Coordinates with the Navigation Program team to ensure the success of events and enhance public awareness.
• Build strong relationships with Community-Based Organizations.
• Perform any other related duties as assigned.

Qualifications
• Experience with health insurance, the Healthcare Marketplace, or other enrollment assistance or related prior work experience preferred.
• Community Health Workers (Promedores) are encouraged to apply.
• Experience working with community-based organizations (CBO), community groups, and/or government programs strongly preferred.
• Completing all required state and federal Navigation training and successfully passing Federal Navigator certification is required.
• Bilingual in English/Spanish or English/Creole preferred.
• Strong social-cultural identification or experience working with target populations.
• Competency in coordinating multiple tasks in a variety of locations.
• Must have adequate basic computer skills.
• Maintain high ethical standards and confidentiality.
• Good public speaking skills, as well as written and verbal communication skills.
• Must have reliable transportation, a valid Florida driver’s license, and automobile insurance.
• Experience working in a data-driven environment and a proven track record of achieving performance targets is preferred.
• Ability to work both independently and in a team environment.
• Proof of immunization or immunity to certain communicable diseases (including influenza) may be required per local, state, agency, or site regulations.
• Able to work flexible hours on evenings and weekends, (required).

Salary Range: $20.00 - $25.00 hourly

No Third Party Agencies or Submissions Will Be Accepted.

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP

Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.

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via Jobs posted_at: 10 days agoschedule_type: Full-timework_from_home: 1
About Us We are a very profitable and fast-growing healthcare startup—a small and mighty team of 165 helping people find and enroll in ACA health coverage. We are the largest ACA enrollment platform, after healthcare.gov, having helped over 15 million people enroll in health coverage. We're a mission-driven team who advocates for and cares deeply about the people we serve... We're a double bottom-line company: revenues and enrollments in ACA coverage. About Us

We are a very profitable and fast-growing healthcare startup—a small and mighty team of 165 helping people find and enroll in ACA health coverage. We are the largest ACA enrollment platform, after healthcare.gov, having helped over 15 million people enroll in health coverage. We're a mission-driven team who advocates for and cares deeply about the people we serve...

We're a double bottom-line company: revenues and enrollments in ACA coverage. The ACA brings high-quality, comprehensive, and affordable health coverage within reach for low-income Americans and we exist to make that promise a reality. Your contribution will help hundreds of thousands of people navigate the complex and confusing health insurance industry and enable them to access health care when they need it.

We are committed to building a team balanced in representation to best serve the people who use our products. We believe in creating inclusive and equitable spaces, which build trust and respect and foster a sense of belonging. These values are at the core of our culture, and we genuinely believe they will continue to lead our organization to successful outcomes.

About the Role

HealthSherpa faces a critical business problem and needs an inspired salesperson to help solve the next generation of go-to-market problems. If you're successful, HS will be a $10B business. We are already a profitable, fast-growing business with nearly 9 figures of revenue, but that's just a drop in the bucket compared to the $40B+ that is transacted in our marketplace. Helping create and capture billions more in value will be your goal. For the right person, this is the opportunity of a lifetime.

You will report to the VP of Sales and Distribution. This is a remote role.

You Will:
• Collaborate with Product teams to develop and bring new products to market
• Target and hit ambitious personal and organizational enrollment and revenue goals
• Overcome objections, driving customer buying decisions
• Understand markets and our competitors
• Achieve and exceed assigned quotas for assigned market geography
• Build market sales plan to achieve metrics
• Broaden carrier adoption, understanding, and use of HealthSherpa's platform

You Have:
• At least 5 years of direct sales experience selling into multi-stakeholder enterprise organizations
• Experience solutioning with Product to meet gaps in customer needs
• Demonstrated effectiveness in communicating with senior business leaders (written and oral), with the ability to reconcile competing points of view
• Insurance carrier sales or SaaS experience is a bonus
• Bilingual ability (Spanish preferred) is also a bonus

The base salary range is $150,000-$190,000 + bonus + equity + benefits. Within the range, individual pay is determined by multiple factors, including job-related skills, and experience.

What We Offer:
• Remote-first company
• Great compensation package at a high-growth, profitable company
• Excellent benefits package that includes health, vision, and dental coverage for you, your spouse and dependents
• Monthly grocery stipend and home internet reimbursement
• 401K w/ a match after a grace period
• Employee assistance program
• Parental leave
• 4 weeks paid vacation in addition to paid holidays
• Home office budget for remote team members
• Disability insurance

We're building a diverse and inclusive work environment where we learn from each other. We welcome and encourage people of diverse backgrounds, experiences, identities, abilities, and perspectives to apply. We are an equal-opportunity employer and a fun place to work. Come join the team at HealthSherpa! #LI-Remote
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via LinkedIn posted_at: 3 days agoschedule_type: Full-time
Overview About NaviCare... Fallon Health is a leader in providing senior care solutions such as NaviCare, a Medicare Advantage Special Needs Plan and Senior Care Options program. Navicare integrates care for adults age 65 and older who are dually eligible for both Medicare and MassHealth Standard. A personalized primary care team manages and coordinates the NaviCare member’s health care by working with each member, the member’s family and health Overview

About NaviCare...

Fallon Health is a leader in providing senior care solutions such as NaviCare, a Medicare Advantage Special Needs Plan and Senior Care Options program. Navicare integrates care for adults age 65 and older who are dually eligible for both Medicare and MassHealth Standard. A personalized primary care team manages and coordinates the NaviCare member’s health care by working with each member, the member’s family and health care providers to ensure the best possible outcomes.

Brief Summary Of Purpose

Responsible for working with Summit ElderCare pre-enrollees, participants, caregivers, staff and external regulatory staff (such as Mass Health) and NaviCare NHC pre-enrollees to assure that enrollment in the Medicare and Medicaid systems is accomplished accurately and efficiently with appropriate information entered in the FCHP systems. Also, responsible to ensure recertifications are submitted timely and ensure MassHealth has processed. Will interact with FCHP corporate staff as well as NC and SE staff to produce defined reports. Acts as administrative support person to non adult day health center personnel as needed.

Responsibilities

Job Responsibilities:
• Obtains information necessary from enrollees/caregivers to process Medicare/Medicaid enrollments.
• Coordinates application processes to assure required timeframes and desired outcomes are met.      
• Communicates appropriate information to NC and SE staff in a timely manner.
• Communicates information to appropriate FCHP departments.
• Reviews information in QNXT, MMIS, Nextgen and CaseNet and other systems to assure accuracy.   
• Interacts with Social Worker/GSSC’s/Navigators and other staff to assure that information is always up-to-date and accurate.
• Prepares and submits appropriate long-term care change forms as needed.
• Completes Medicare, Medicaid and private pay reconciliations in conjunction with FCHP staff.
• Compiles Medicare/Medicaid enrollment data as needed for reports.
• Implements disenrollment proceedures.
• Answers marketing telephone line as assigned.
• Provides administrative support as assigned such as telephone back-up, schedule management, ordering supplies, data entry and document preparation and management.

Education

Qualifications
• High School graduate.
• Associate or Bachelor’s degree desirable.

License/Certifications

N/A

Experience
• At least 2 years experience working in a geriatric or senior service setting.
• Knowledge of Medicare and Medicaid eligibility requirements highly desireable.
• Customer service and strong computer experience required.

About Fallon Health

Fallon Health is a mission-driven not-for-profit health care services organization based in Worcester, Massachusetts. For 45 years we have been improving health and inspiring hope in the communities we serve. Committed to caring for those who need us most, we pride ourselves on providing equitable access to coordinated, integrated care for our members with a special focus on those who qualify for Medicare and Medicaid. We also serve as a provider of care through our Program of All-Inclusive Care for the Elderly (PACE). Dedicated to delivering high quality health care, we are continually rated among the nation’s top health plans for member experience and service and clinical quality.

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Fallon Health Vaccination Requirements

To protect the health and safety of our workforce, members and communities we serve, Fallon Health now requires all employees to disclose COVID-19 vaccination status. As of 2/1/2022 all roles not designated as “Remote” require full COVID-19 vaccination and Fallon Health will obtain the necessary information from candidates prior to employment to ensure compliance. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
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via Powderkeg schedule_type: Full-time
Location: Remote Employment Type: Full Time... Team: Operations About us We are a very profitable and fast growing healthcare startup -- a small and mighty team of 140 helping people find, enroll in and use ACA health coverage. We've doubled in each of the past two years and are now the largest ACA enrollment platform after Healthcare.gov, having helped over 9 Million people enroll in health coverage. We're a mission-driven team who advocate for Location: Remote

Employment Type: Full Time...

Team: Operations

About us
We are a very profitable and fast growing healthcare startup -- a small and mighty team of 140 helping people find, enroll in and use ACA health coverage. We've doubled in each of the past two years and are now the largest ACA enrollment platform after Healthcare.gov, having helped over 9 Million people enroll in health coverage. We're a mission-driven team who advocate for and care deeply about the people we serve.

We are a double bottom line company. Our two bottom lines are revenues and enrollments in ACA coverage. Uniquely in our space, we only facilitate enrollment in on-exchange coverage. The ACA brings high quality, comprehensive and affordable health coverage within reach for low income Americans. We exist to make that promise a reality.

We are committed to building a team balanced in representation to best serve the people who use our products. We believe in creating inclusive and equitable spaces, which build trust and respect and foster a sense of belonging. These values are at the core of our culture, and we genuinely believe they will continue to lead our organization to successful outcomes.

About the Role
The Staff Accountant will support the daily accounting requirements including journal entries, reconciliations, bill pay, and collections. Our company is growing and our need for detailed record keeping will continue to grow.

You will report to the VP of Finance. This is a US-based remote-friendly role.
You Will:
• Prepare billing statements to invoice insurance providers
• Maintain financial reports, records, and general ledger accounts
• Prepare journal entries, analyses, and account reconciliations and assisting with monthly close processes
• Contribute to the review of annual operating budgets and performance projections
• Prepare monthly balance sheet reconciliations

You Have:
• At least 3 years of accounting-related experience
• Experience with GAAP principles and practices
• Intermediate knowledge of Excel and familiarity with accounting software such as Xero, Expensify, Bill.com, Gusto
• Startup experience not required, but you do get bonus points

What we offer
• Remote-first company
• Great compensation package with meaningful equity in a high growth, profitable company, with offers that are competitive to SF Bay Area regardless of your location
• Excellent benefits package that includes health, vision, and dental coverage for you, your spouse and dependents
• Monthly grocery stipend and home internet reimbursement
• 401K w/ a match after a grace period
• Employee assistance program
• Parental leave
• 4 weeks paid vacation in addition to paid holidays

We're building a diverse and inclusive work environment where we learn from each other. We welcome and encourage people of diverse backgrounds, experiences, identities, abilities and perspectives to apply. We are an equal opportunity employer and a fun place to work. Come join the team at HealthSherpa. #LI-Remote
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via Glassdoor posted_at: 6 days agoschedule_type: Full-time
Healthcare Navigator 1. Contact all enrolled customers and conduct needs assessment focused on income and healthcare needs. Ensure needs assessment is documented in HMIS and P90 app... 2. Conduct outreach: o FL Navigators: Conduct a minimum of 10 community events per month to increase Marketplace enrollments. o FL Navigators: Assist consumers with understanding and using health insurance to include health insurance literacy, locating providers, Healthcare Navigator

1. Contact all enrolled customers and conduct needs assessment focused on income and healthcare needs. Ensure needs assessment is documented in HMIS and P90 app...

2. Conduct outreach:

o FL Navigators: Conduct a minimum of 10 community events per month to increase Marketplace enrollments.

o FL Navigators: Assist consumers with understanding and using health insurance to include health insurance literacy, locating providers, billing and payment options, # of consumers receiving assistance, evaluating health care options through consumers health plan, accessing preventable health services.

3. Provide education on programs and services to staff, customers, and community:

o FL Navigators: Complete a minimum of 15 outreach and education sessions per month and record in Qualtrics.

o FL Navigators: Assist with Advertising and Marketing efforts (must be approved by funder) to support educational and promotional activity such as print media, social media, radio, television flyers, mail-outs, newsletters, email blasts, etc.

4. Assist customers with completing applications to increase income and eligible healthcare benefits by exit from program to include, but not limited to employment applications, SNAP, Lifeline Assistance Phone, SSI, SSDI, VA benefits, Medicaid, CHIP, Medicare, etc.

o Or refer to Navigator Program for general inquiries and referral (FL)

o Or refer to Healthcare.gov or provide 1 (800) 318-2596 to connect with certified Marketplace Healthcare Navigator (GA)

5. Meet minimum funder and P90 program enrollment and progression expectations:

o Within 90 days, at least 90% of all enrolled customers scores at least a 3 on the Project90 Income matrix domain.

o Within 90 days, at least 90% of all enrolled customers scores at least a 3 on the Project90 Health matrix domain.

o All eligible disabled customers must have a completed SOAR application submitted within 90 days.

o FL Navigators: Enroll a minimum of 15 consumers per quarter into a healthcare plan during special enrollment. 35 consumers enrolled per open enrollment.

o

6. Maintain and update Funder logs and systems:

o FL Navigators: Update and maintain funder systems to include Qualtrics, and The Connector sites must reflect scheduled and open-facing appointments. Assist consumers with locating COVID-19 testing.

7. Coordinate access to care for all enrolled customers:

o FL Navigators: Assist all consumers with issues and concerns related to other health services such as enrolling or referring to county/local health plan, health share ministries, qualified health center, terminating non-Marketplace coverage.

o FL Navigators: Identify categories of vulnerable consumers and ensure representation for underserved populations.

8. Maintain partnerships and provide necessary referrals and ensure appropriate care coordination:

o FL Navigators: Assist consumers with questions about and/or making referrals to: Medicare, Medicaid/CHIP, Agents/Brokers, Health Insurance Issuers, Tax advisers, preparers, and other tax credit resources.

9. Document case notes within 1 day following each customer contact.

10. Conduct supervision with each case manager at least once a month to discuss those customers who are in crisis or vulnerable or nearing case closure to prioritize customers.

Job Type: Full-time

Pay: $21.37 per hour

Benefits:
• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:
• 8 hour shift

Experience:
• Case management: 1 year (Preferred)

Work Location: On the road
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via Clearance Jobs posted_at: 18 hours agoschedule_type: Contractor
R-00105677 Description... Job Description: The Civilian Health Solutions Group has an opening for a Sr. Site Reliability Engineer to support a large healthcare contract. Leidos is hiring an energetic, motivated, innovative individual to be a part of our team supporting Center for Medicare and Medicaid Services (CMS) in Baltimore, MD. The Cloud DBA works closely with the Program team to manage, maintain, and optimize application’s data and infrastructure R-00105677

Description...

Job Description:
The Civilian Health Solutions Group has an opening for a Sr. Site Reliability Engineer to support a large healthcare contract.

Leidos is hiring an energetic, motivated, innovative individual to be a part of our team supporting Center for Medicare and Medicaid Services (CMS) in Baltimore, MD. The Cloud DBA works closely with the Program team to manage, maintain, and optimize application’s data and infrastructure that support CMS and the public. You will deliver solutions that ultimately ensure that the functions of Medicare, Medicaid, and Marketplace are carried out for the US citizen and contribute to efforts to reduce healthcare costs.

The role of a Systems Reliability Engineer will require you to develop solutions that are highly innovative and achieved through research and integration of best practices. Influence development of solutions that impact strategic project/program goals and business results while also leading work of other technical staff. You will resolve highly complex problems using significant application of technical knowledge, conceptualizing, reasoning, and interpretation. You will interact daily with various technical resources across different vendors which are fulfilling technical requirements for the customer.

The current work environment is remote leveraging various tools such as Slack, Microsoft Teams, and Zoom.

Primary Responsibilities
• Successful candidate will be a member of a cross functional team comprised of well-rounded engineers who rapidly learn new skills and work across multiple disciplines to carry out end-to-end delivery of infrastructure services.
• The Systems Reliability Engineer works closely with the Integrated Service Delivery (ISD) teams to manage, maintain, and optimize application’s data and infrastructure that support CMS and public health. You will maintain and deliver solutions that ultimately ensure that the functions of Medicare, Medicaid, and the Healthcare.gov Marketplace are carried out for the US citizen and contribute to efforts to reduce healthcare costs.
• Work closely with Leidos Engineering and Operations staff as well as the customer’s application owners to solve technical problems at the network, system, and application levels.
• Serve as the technical lead and point of contact in all areas of telemetry and observability.
• Help design, test, and deploy technical solutions that are innovative and that leverage new technologies and new methods to shape customer operations.
• Responsible and accountable for managing and following up on incidents, changes, and application release problems through the management channels.
• Participate in on-call rotation and respond to incident alerts.
• Building software and systems while managing the platform infrastructure and applications
• Creating and maintaining various continuous integration/continuous development pipeline (CI/CD).
• Focus on proactivity and enablement of self-healing systems.
• Serve as the expert in creation of KPI’s and alerting thresholds for meaningful metrics relative to the health and performance of the applications the team manages.
• Ensure availability, reliability, and security and performance of all resources across various applications; and reporting them to owners in a timely manner.
• Must be a team player, but able to work independently on large, complex projects and assignments in fast paced environment.
• Provide leadership in problem determination/analysis, isolating system problems utilizing diagnostic and system management tools.
• Always provide professional and courteous service with excellent verbal and written communications skills.
• Model inclusive leadership to teammates by building diversity into activities and meetings.

Basic Qualifications:
• BS degree in in computer science or some equivalent, highly technical discipline. Experience may be substituted in lieu of degree.
• 5+ years in technical engineering relative to the responsibilities of the Site Reliability Engineer position.
• Thorough understanding of microservice based architecture.
• Through understanding of coding best practices, including knowing how to code, typically in a variety of languages, both in a structured and OOP way (e.g., Python, Golang, Ruby, C/C++).
• Proficient in programming languages for automation (e.g., python) and shell scripting (e.g., bash).
• Deep knowledge of version control (e.g., Git) and ability to create GitOps practices.
• Extensive experience with configuring and maintaining monitoring and alerting tools such as Nagios, CloudWatch, Grafana, Prometheus, Splunk ITSI.
• Proficient in incident management tools (e.g., Splunk On-Call, PagerDuty)
• Experience with variety of relational and non-relational databases/RDS (e.g., DynamoDB, MongoDB, CosmoDB, PostgreSQL).
• Strong and relevant experience in cloud technologies, cloud services, IaC, cloud storage, cloud networking and cloud security.
• Strong knowledge and experience with Cloud IaaS, PaaS, and SaaS offerings.
• Strong experience with automation and CI/CD tools (e.g., Argo, Jenkins, Travis, Ansible).
• Knowledge of cloud-based security tools, best practices and policies including demonstrated experience protecting all layers of the application stack.
• Knowledge of the Software Delivery Life Cycle (SDLC).
• Excellent writing and verbal communication skills.
• Ability to manage conflict effectively.
• Ability to adapt and be productive in a fast-paced dynamic environment.
• Excellent communication and collaboration skills supporting multiple stakeholders and business operations.
• Self-starter, self-managed, and a team player.

Preferred Qualifications
• Cloud certification (e.g., AWS Solutions Architect Associate, Azure Administrator).
• Monitoring certification (e.g., Splunk, Prometheus, DataDog)
• Experience with containerization and orchestration tools (e.g., Kubernetes, Docker).
• Experience with orchestrating ChatOps.
• Experience with setting up self-healing components within a application’s infrastructure.
• Agile-based knowledge and skill, including experience with Scrum Ceremonies and work management tools (e.g., (JIRA, Confluence).
• Security Skills—Knowledge of information assurance compliance and information security basics within CMS.

Required Clearance
• Ability to obtain a Public Trust clearance.

All candidates supporting the CMS programs must have lived in the United States at least three (3) out of the last five (5) years prior in order to be considered.

Pay Range: Pay Range $97,500.00 - $150,000.00 - $202,500.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

#Remote
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via Jackson Health System Jobs schedule_type: Full-time
Description Position Summary... The Outreach Navigator develops relationships with community partners to provide opportunities for education and outreach to uninsured and underinsured individuals. The scope of this position includes coordinating meetings with providers, community programs and other groups; educating individuals about federally-funded insurance marketplace (www.healthcare.gov); acting as a resource for consumers; and enrolling individuals Description

Position Summary...
The Outreach Navigator develops relationships with community partners to provide opportunities for education and outreach to uninsured and underinsured individuals. The scope of this position includes coordinating meetings with providers, community programs and other groups; educating individuals about federally-funded insurance marketplace (www.healthcare.gov); acting as a resource for consumers; and enrolling individuals in insurance programs under the Jackson Insurance Navigator grant.

Duties & Responsibilities:
Coordinates with providers and community groups to schedule Jackson Insurance Navigator at community events, health fairs and others gatherings. Assists Project Director in scheduling assignments for outreach and in-reach initiatives. Conducts outreach to consumers with a health insurance and coverage option focus. Distributes fair and impartial information concerning enrollment in QHPs, the availability of premium tax credits and cost-sharing reductions in accordance with federal tax laws and enrollment in public programs. Educates the public about the value of health insurance for the individual and family in culturally and linguistically appropriate ways. Informs consumers, particularly the uninsured and underinsured, about health insurance and coverage options available through healthcare.gov. Aids consumers in understanding health insurance terms, such as premiums, deductibles and co-insurance. Provides materials and explanations about the ten required Essential Health Benefits of all Affordable Care Act policies. Informs consumers about the application process, required documentation needed, mandated requirements and any exemption criteria. Explains program eligibility rules for advance premium tax credits, cost sharing reductions, Medicaid or CHIP. Describes the various methods available to purchase and enroll in QHP. Addresses questions regarding access to enrollment methods and the submission of enrollment documentation. Explains the enrollment criteria for purchasing insurance through healthcare.gov. Administers tools to assess insurance needs for individuals, including all persons who reside in a household, to identify possible eligibility for insurance options. Assists individuals with the enrollment process. Provides referrals to other social service providers or Navigators as needed. Handles post-enrollment inquiries issues and grievances. Maintains expertise in Navigator duties and program specifications. Gathers information for verification, statistical and grant reporting purposes. Monitors consumer presence at locations and activities to ensure that outreach efforts in targeted neighborhoods remain viable. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned.

Qualifications

Experience:
Generally requires 3 to 5 years of related experience.

Education:
High school diploma is required.

License Certification:
Valid license or certification is required as needed, based on the job or specialty.

Knowledge Skill Abilities:
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications.

Physical Demands:
Job function is sedentary in nature and requires sitting for extended periods of time. Function may require frequent standing or walking. Must be able to lift or carry objects weighing up to 20 pounds. Jobs in this group are required to have close visual acuity to perform activities such as: extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).

Work Environment:
Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Possible exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May wear Personal Protective Equipment (PPE) such as gloves or a mask when exposed to hospital environment outside of office. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC
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