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posted_at: 22 days agoschedule_type: Part-time
Location
Croydon, Stratford...
About The Job
Job summary
The Deputy Director (DD) will be a proven senior leader who will play a key role in the continued development and delivery of HMRC’s critical work with the largest businesses in the UK, will help build the capability and skills of our people, and will motivate our people to deliver great outcomes with our customers.
LB is responsible for HMRC’s work with the largest and most complex
Location
Croydon, Stratford...
About The Job
Job summary
The Deputy Director (DD) will be a proven senior leader who will play a key role in the continued development and delivery of HMRC’s critical work with the largest businesses in the UK, will help build the capability and skills of our people, and will motivate our people to deliver great outcomes with our customers.
LB is responsible for HMRC’s work with the largest and most complex business customers; businesses which account for some 40% of HMRC’s annual revenues. In line with international best practice, we apply a cooperative compliance approach to the UK’s 2,000 largest businesses, which each have an allocated Customer Compliance Manager (CCM). Using this approach, we work intensively with these businesses and are actively investigating around half of them at any one time.
This is an exciting and challenging time to be part of Large Business. The taxation of multinationals remains the focus of keen media and Parliamentary interest. We are in the process of implementing a package of measures to increase large business tax compliance and transparency, including the legislative changes flowing from the OECD-led base erosion and profit shifting agenda. In addition we have recently implemented our new enhanced approach to risk assessment.
Job Description
As Deputy Director you will be one of the most senior tax leaders in the Department and will play a key part in leading delivery of high-quality tax compliance outcomes, both within the directorate, and also working alongside colleagues across HMRC. In addition, as part of HMRC’s senior leadership in London, the Deputy Director will be influential in moulding the future of the Department in Croydon and Stratford. Therefore, alongside strong leadership skills, the role requires excellent stakeholder management and a broad tax technical understanding.
The Deputy Director (DD) will be one of the most senior tax leaders in the Department and will play a key part in leading delivery of LB London performance measures in line with the LB business plan, with colleagues within the directorate, but also working alongside colleagues across HMRC. The DD will need to engage with CCG colleagues to influence and deliver cross-CCG initiatives and priorities.
Accountabilities:
• A member of the Large Business Leadership Team, contributing to the corporate and collective leadership of the directorate; developing, determining and leading LB strategic direction.
• Lead the LB London region, setting the strategic, inclusive cultural and behavioural direction to deliver LB objectives.
• As one of the department’s senior leaders, inspire people and help to build an inclusive culture within our regional centres and create a great place for all of our people to work.
• Play an active role as a senior leader in LB and across HMRC, setting strategic direction, driving innovation, leading capability building and taking specific responsibility for an LBLT portfolio.
• Ensure resources are deployed flexibly and effectively, in line with the highest priority risks and, working with other areas of LB, balance priorities effectively.
• Overall management responsibility for all staff, approx. 300, in their locations.
• Direct line management of SCS (PB1) Assistant Directors who have responsibility for key compliance work within LB and across CCG.
• Manage regional delivery, finances and budget, ensuring appropriate governance and cost control.
• Resolve significant, sensitive or potentially high-profile complaints and other compliance issues, using judgment and experience to handle swiftly and carefully.
Person specification
We are looking for someone with a passion for developing colleagues and leaders of the future, promoting an empowering and inclusive culture that gives their teams space and authority to deliver and rewards innovation and initiative.
Essential Criteria:
• Excellent leadership skills with the ability to nurture and build capability within teams and the ability to motivate people towards stretching goals and inspire the team and delivery partners to engage fully with our business plans and HMRC’s long term vision.
• Experience of formulating, leading and implementing strategies, policies and programmes which cross organisational boundaries.
• The ability to manage effective relationships with internal and external stakeholders at senior level, strong collaboration and influencing skills to build an effective network of key stakeholders quickly. Excellent communication skills to engage confidently in a wide range of situations.
• Strong customer service ethos and focus on delivery with the ability to respond quickly to changing circumstances and tight timescales as priorities evolve and escalate issues for resolution.
• Compliance experience of working on the most challenging and complex tax technical issues, and the ability to quickly develop an understanding of the Large Business operating model.
• Excellent communication and influencing skills to engage confidently in a wide range of situations.
Benefits
As a Civil Service employee, you’ll be entitled to a large range of benefits.
This includes:
• 25 days annual leave on entry, increasing on a sliding scale to 30 days after 5 years’ service. This is in addition to your public holidays.
• Interest-free loans allowing you to spread the cost of an annual travel season ticket or a new bicycle.
• A competitive contributory pension scheme that you can enter as soon as you join and where we will make a significant contribution to the cost of your pension. Your contribution comes out of your salary before any tax is taken and will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire.
• Flexible working patterns and access to Flexible Working Schemes allowing you to vary your working day as long as you work your total hours.
• Generous paid maternity and paternity leave which is notably more than the statutory minimum offered by many other employers.
• Use of onsite facilities (where applicable).
• Occupational sick pay.
Things you need to know
Selection process details
Application:
To apply for this post, you will need to complete an online application by submitting the following:
• A CVsetting out your career history, with key responsibilities and achievements, explaining how you consider your personal skills, qualities and experience to evidence your suitability for the role, with reference to the criteria in the person specification Please ensure you have provided reasons for any gaps within the last two years.
If you encounter any issues with your application or don’t receive an acknowledgement within 48 hours, please contact sarah.huckle@hmrc.gov.uk
Guaranteed Interview Schemes
Candidates applying under the Disability Confidence Scheme are guaranteed an interview if they meet the minimum criteria outlined in the person specification.
This scheme works in conjunction with the Great Place to Work for Veterans, for former members of the armed services, and the Redeployment Interview Scheme for existing Civil Servants at risk of redundancy. Each scheme works in the same way.
Feedback will only be provided if you attend an interview or assessment.
This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise.
As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality Requirements
This job is broadly open to the following groups:
• UK nationals
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the Republic of Ireland
• nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
• relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
• Name : Sarah Hawes
• Email : sarah.huckle@hmrc.gov.uk
Recruitment team :
• Email : sarah.huckle@hmrc.gov.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints Show more details...
Croydon, Stratford...
About The Job
Job summary
The Deputy Director (DD) will be a proven senior leader who will play a key role in the continued development and delivery of HMRC’s critical work with the largest businesses in the UK, will help build the capability and skills of our people, and will motivate our people to deliver great outcomes with our customers.
LB is responsible for HMRC’s work with the largest and most complex business customers; businesses which account for some 40% of HMRC’s annual revenues. In line with international best practice, we apply a cooperative compliance approach to the UK’s 2,000 largest businesses, which each have an allocated Customer Compliance Manager (CCM). Using this approach, we work intensively with these businesses and are actively investigating around half of them at any one time.
This is an exciting and challenging time to be part of Large Business. The taxation of multinationals remains the focus of keen media and Parliamentary interest. We are in the process of implementing a package of measures to increase large business tax compliance and transparency, including the legislative changes flowing from the OECD-led base erosion and profit shifting agenda. In addition we have recently implemented our new enhanced approach to risk assessment.
Job Description
As Deputy Director you will be one of the most senior tax leaders in the Department and will play a key part in leading delivery of high-quality tax compliance outcomes, both within the directorate, and also working alongside colleagues across HMRC. In addition, as part of HMRC’s senior leadership in London, the Deputy Director will be influential in moulding the future of the Department in Croydon and Stratford. Therefore, alongside strong leadership skills, the role requires excellent stakeholder management and a broad tax technical understanding.
The Deputy Director (DD) will be one of the most senior tax leaders in the Department and will play a key part in leading delivery of LB London performance measures in line with the LB business plan, with colleagues within the directorate, but also working alongside colleagues across HMRC. The DD will need to engage with CCG colleagues to influence and deliver cross-CCG initiatives and priorities.
Accountabilities:
• A member of the Large Business Leadership Team, contributing to the corporate and collective leadership of the directorate; developing, determining and leading LB strategic direction.
• Lead the LB London region, setting the strategic, inclusive cultural and behavioural direction to deliver LB objectives.
• As one of the department’s senior leaders, inspire people and help to build an inclusive culture within our regional centres and create a great place for all of our people to work.
• Play an active role as a senior leader in LB and across HMRC, setting strategic direction, driving innovation, leading capability building and taking specific responsibility for an LBLT portfolio.
• Ensure resources are deployed flexibly and effectively, in line with the highest priority risks and, working with other areas of LB, balance priorities effectively.
• Overall management responsibility for all staff, approx. 300, in their locations.
• Direct line management of SCS (PB1) Assistant Directors who have responsibility for key compliance work within LB and across CCG.
• Manage regional delivery, finances and budget, ensuring appropriate governance and cost control.
• Resolve significant, sensitive or potentially high-profile complaints and other compliance issues, using judgment and experience to handle swiftly and carefully.
Person specification
We are looking for someone with a passion for developing colleagues and leaders of the future, promoting an empowering and inclusive culture that gives their teams space and authority to deliver and rewards innovation and initiative.
Essential Criteria:
• Excellent leadership skills with the ability to nurture and build capability within teams and the ability to motivate people towards stretching goals and inspire the team and delivery partners to engage fully with our business plans and HMRC’s long term vision.
• Experience of formulating, leading and implementing strategies, policies and programmes which cross organisational boundaries.
• The ability to manage effective relationships with internal and external stakeholders at senior level, strong collaboration and influencing skills to build an effective network of key stakeholders quickly. Excellent communication skills to engage confidently in a wide range of situations.
• Strong customer service ethos and focus on delivery with the ability to respond quickly to changing circumstances and tight timescales as priorities evolve and escalate issues for resolution.
• Compliance experience of working on the most challenging and complex tax technical issues, and the ability to quickly develop an understanding of the Large Business operating model.
• Excellent communication and influencing skills to engage confidently in a wide range of situations.
Benefits
As a Civil Service employee, you’ll be entitled to a large range of benefits.
This includes:
• 25 days annual leave on entry, increasing on a sliding scale to 30 days after 5 years’ service. This is in addition to your public holidays.
• Interest-free loans allowing you to spread the cost of an annual travel season ticket or a new bicycle.
• A competitive contributory pension scheme that you can enter as soon as you join and where we will make a significant contribution to the cost of your pension. Your contribution comes out of your salary before any tax is taken and will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire.
• Flexible working patterns and access to Flexible Working Schemes allowing you to vary your working day as long as you work your total hours.
• Generous paid maternity and paternity leave which is notably more than the statutory minimum offered by many other employers.
• Use of onsite facilities (where applicable).
• Occupational sick pay.
Things you need to know
Selection process details
Application:
To apply for this post, you will need to complete an online application by submitting the following:
• A CVsetting out your career history, with key responsibilities and achievements, explaining how you consider your personal skills, qualities and experience to evidence your suitability for the role, with reference to the criteria in the person specification Please ensure you have provided reasons for any gaps within the last two years.
If you encounter any issues with your application or don’t receive an acknowledgement within 48 hours, please contact sarah.huckle@hmrc.gov.uk
Guaranteed Interview Schemes
Candidates applying under the Disability Confidence Scheme are guaranteed an interview if they meet the minimum criteria outlined in the person specification.
This scheme works in conjunction with the Great Place to Work for Veterans, for former members of the armed services, and the Redeployment Interview Scheme for existing Civil Servants at risk of redundancy. Each scheme works in the same way.
Feedback will only be provided if you attend an interview or assessment.
This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise.
As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality Requirements
This job is broadly open to the following groups:
• UK nationals
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the Republic of Ireland
• nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
• relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
• Name : Sarah Hawes
• Email : sarah.huckle@hmrc.gov.uk
Recruitment team :
• Email : sarah.huckle@hmrc.gov.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints Show more details...
via Salary.com
schedule_type: Full-time
Job Description (Roles and Responsibilities)
Main purpose of job...
The British Government’s Embassy in Washington D.C has an exciting opportunity for a proactive and meticulous person to join HM Revenue & Customs (HMRC), as the Local Staff Assistant to HMRC’s Fiscal Crime Liaison Office (FCLO).
The main purpose of the local staff Assistant to the HMRC Fiscal Crime Liaison Office is the provision of operational support and assistance to the
Job Description (Roles and Responsibilities)
Main purpose of job...
The British Government’s Embassy in Washington D.C has an exciting opportunity for a proactive and meticulous person to join HM Revenue & Customs (HMRC), as the Local Staff Assistant to HMRC’s Fiscal Crime Liaison Office (FCLO).
The main purpose of the local staff Assistant to the HMRC Fiscal Crime Liaison Office is the provision of operational support and assistance to the FCLOs in achieving their objectives as set by HMRC through maintaining and strengthening the efficient relationship between regional host agencies, especially US, and HMRC.
This is a chance to directly contribute to operational management of HMRC’s assigned matters in post. The role will involve providing essential administrative and logistical support to the HMRC FCLO’s work in reducing threats to UK Tax and Customs regimes from organised crime, tax avoidance/tax evasion, other fiscal fraud and associated money laundering, including the pursuit of criminal finances and other assets.
The ideal candidate will have a good understanding of their responsibilities and how these contribute to the priorities the team. Be familiar with the use of an array of digital technologies, how to make use of them and offer suitable suggested improvements. Is able to work with focus and pace to get the job done on time and to a high standard. Has sufficient proficiency of communicating clearly and concisely both orally and in writing.
The US Network offers a unique career enhancing opportunity and is committed to supporting its staff through a variety of benefits including generous leave, insurance packages and a highly competitive 401k programme. This network provides a platform for approximately 30 Government departments and agencies to conduct their work in the United States and is made up of over 900 staff with a rich and diverse background, skill sets, and experiences.
Roles and responsibilities:
• Conduct office administration duties under the instructions of the Fiscal Crime Liaison Officers and in accordance with policy, standard operating procedures and to comply with UK criminal justice standards. Duties include: records creation and management; vehicle management; maintaining office accounts; maintenance of the asset, gifts and hospitality registers; planning travel and visits; and organising events.
• Compile verbal and written briefings as directed, including regular monthly management reporting.
• Provide open source (Tier 1) research support, especially exploitation of information sources.
• Maintain oversight of regional projects as required including; supporting monitoring and evaluation of their impact; monitoring budgets to ensure value for money; and producing narrative reports to deadlines.
• Monitor FCLO office mailbox and telephone so that intelligence logs and messages are responded to in a timely fashion and / or directed as required.
• Support broader corporate/embassy work as directed by the FCLOs, especially during any crisis response.
Resources managed:
No line management responsibilities. There is however a requirement to maintain and manage the post budget and provide support to the budget holder.
Essential qualifications, skills and experience
Essential on arrival:
• A minimum of 3 years relevant administrative experience in a similar environment.
• Strong written and verbal communication skills.
• Ability to remain discrete and handle sensitive information.
• Proven time management skills and the ability to prioritise and meet deadlines under pressure.
• The permanent role requires SECRET (O) security clearance so that they may work in the same office environment as the FCLO’s and employment is subject to these clearances being met.
Desirable qualifications, skills and experience
Desirable:
• Proficiency using Microsoft Office Applications.
• Experience with financial and budget management.
• Ability to work within a small team environment, as well as on one’s own unsupervised.
Required behaviours
Seeing the Big Picture, Changing and Improving, Delivering at Pace, Communicating and Influencing
Application deadline Application deadline - day Application deadline - month Application deadline - year
28 August 2022
Grade
Executive Officer (EO)
Type of Position
Full-time, Permanent
Working hours per week
40
Region
Americas, Caribbean & Overseas Territories
Country/Territory
United States
Location (City)
Washington
Type of Post
British Embassy
Number of vacancies
1
Salary Currency
USD
Salary
$26.35 per hour
Start Date Start Date - day Start Date - month Start Date - year
17 October 2022
Other benefits and conditions of employment
Under US State Department requirements, the UK Government in the US may only employ, as non-diplomatic staff, persons who are US citizens, US Permanent Residents or A visa holders with EAD cards*. If you hold a visa other than an A visa you are not currently eligible to work at our office. Please refer to our website for information on exceptions to this policy at www.gov.uk/government/world/usa. All selected candidates are subject to background checks and will require a security clearance prior to starting work.
• A visas are acceptable at the Embassy and Consulates. The UK Mission to the UN (UKMIS) accepts G visas, and British Defense Staff (BDS) outposts accept A or NATO visas.
Learning and development opportunities:
Core Skills:
• GDPR –Personal data and your responsibilities.
• H&S Risk Assessment.
• Introduction to Shared Workspace.
• Records Management Introduction.
• Shared Workspace – Security
• Disclosure Level 1 and 2
• Diversity Training
Mandatory for all staff:
• Health and Safety Display Screen Equipment in HMRC
• GDPR Personal Data and your responsibilities
• The secure way to work
HUMINT Foundation eLearning (how to deal with information reported by members of the public or certain organisations).
There may be an opportunity to attend UK for orientation at HMRC’s International Network Office.
Jobholder will be provided training and mentoring in HMRC core functions, basic intelligence/criminal justice awareness and the use of bespoke HMRC/FCDO I.T systems.
Additional information
The UK Government operating in the US offers a substantial benefits package including generous leave, a choice of medical insurance, 401(k) matching up to 7%, extensive learning opportunities and a great work/life balance. Employees who are not liable to pay local income tax on their Mission salary, eg some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount. Internal candidates must inform their supervisor before they apply to a different position.
Only successful candidates will be contacted. Please no phone calls. Due to the high volume of resumes we receive, we cannot guarantee consideration of your application if the submission instructions are not properly followed. The British Embassy is committed to a policy of equal opportunities and to creating a diverse working environment, free from discrimination, where everyone is included and treated fairly, based on merit alone. We are an equal opportunity employer, making all employment decisions without regard to race, gender, gender identity, religion, national origin, citizenship, disability, age, sexual orientation, political affiliation or any other criterion protected by law.
Working patterns:
Core 8 hours per day between 07:30 – 16:30 to align with UK/US time. There will not be a requirement to be on-call or work outside of normal office hours.
Due to security restrictions based on remote access to UK/HMRC intelligence systems the job holder will be required to work in the office only – no home working unless in exceptional circumstances.
Jobholder may on occasion be required to attend virtual meetings/calls with colleagues based in the UK or overseas.
Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it Show more details...
Main purpose of job...
The British Government’s Embassy in Washington D.C has an exciting opportunity for a proactive and meticulous person to join HM Revenue & Customs (HMRC), as the Local Staff Assistant to HMRC’s Fiscal Crime Liaison Office (FCLO).
The main purpose of the local staff Assistant to the HMRC Fiscal Crime Liaison Office is the provision of operational support and assistance to the FCLOs in achieving their objectives as set by HMRC through maintaining and strengthening the efficient relationship between regional host agencies, especially US, and HMRC.
This is a chance to directly contribute to operational management of HMRC’s assigned matters in post. The role will involve providing essential administrative and logistical support to the HMRC FCLO’s work in reducing threats to UK Tax and Customs regimes from organised crime, tax avoidance/tax evasion, other fiscal fraud and associated money laundering, including the pursuit of criminal finances and other assets.
The ideal candidate will have a good understanding of their responsibilities and how these contribute to the priorities the team. Be familiar with the use of an array of digital technologies, how to make use of them and offer suitable suggested improvements. Is able to work with focus and pace to get the job done on time and to a high standard. Has sufficient proficiency of communicating clearly and concisely both orally and in writing.
The US Network offers a unique career enhancing opportunity and is committed to supporting its staff through a variety of benefits including generous leave, insurance packages and a highly competitive 401k programme. This network provides a platform for approximately 30 Government departments and agencies to conduct their work in the United States and is made up of over 900 staff with a rich and diverse background, skill sets, and experiences.
Roles and responsibilities:
• Conduct office administration duties under the instructions of the Fiscal Crime Liaison Officers and in accordance with policy, standard operating procedures and to comply with UK criminal justice standards. Duties include: records creation and management; vehicle management; maintaining office accounts; maintenance of the asset, gifts and hospitality registers; planning travel and visits; and organising events.
• Compile verbal and written briefings as directed, including regular monthly management reporting.
• Provide open source (Tier 1) research support, especially exploitation of information sources.
• Maintain oversight of regional projects as required including; supporting monitoring and evaluation of their impact; monitoring budgets to ensure value for money; and producing narrative reports to deadlines.
• Monitor FCLO office mailbox and telephone so that intelligence logs and messages are responded to in a timely fashion and / or directed as required.
• Support broader corporate/embassy work as directed by the FCLOs, especially during any crisis response.
Resources managed:
No line management responsibilities. There is however a requirement to maintain and manage the post budget and provide support to the budget holder.
Essential qualifications, skills and experience
Essential on arrival:
• A minimum of 3 years relevant administrative experience in a similar environment.
• Strong written and verbal communication skills.
• Ability to remain discrete and handle sensitive information.
• Proven time management skills and the ability to prioritise and meet deadlines under pressure.
• The permanent role requires SECRET (O) security clearance so that they may work in the same office environment as the FCLO’s and employment is subject to these clearances being met.
Desirable qualifications, skills and experience
Desirable:
• Proficiency using Microsoft Office Applications.
• Experience with financial and budget management.
• Ability to work within a small team environment, as well as on one’s own unsupervised.
Required behaviours
Seeing the Big Picture, Changing and Improving, Delivering at Pace, Communicating and Influencing
Application deadline Application deadline - day Application deadline - month Application deadline - year
28 August 2022
Grade
Executive Officer (EO)
Type of Position
Full-time, Permanent
Working hours per week
40
Region
Americas, Caribbean & Overseas Territories
Country/Territory
United States
Location (City)
Washington
Type of Post
British Embassy
Number of vacancies
1
Salary Currency
USD
Salary
$26.35 per hour
Start Date Start Date - day Start Date - month Start Date - year
17 October 2022
Other benefits and conditions of employment
Under US State Department requirements, the UK Government in the US may only employ, as non-diplomatic staff, persons who are US citizens, US Permanent Residents or A visa holders with EAD cards*. If you hold a visa other than an A visa you are not currently eligible to work at our office. Please refer to our website for information on exceptions to this policy at www.gov.uk/government/world/usa. All selected candidates are subject to background checks and will require a security clearance prior to starting work.
• A visas are acceptable at the Embassy and Consulates. The UK Mission to the UN (UKMIS) accepts G visas, and British Defense Staff (BDS) outposts accept A or NATO visas.
Learning and development opportunities:
Core Skills:
• GDPR –Personal data and your responsibilities.
• H&S Risk Assessment.
• Introduction to Shared Workspace.
• Records Management Introduction.
• Shared Workspace – Security
• Disclosure Level 1 and 2
• Diversity Training
Mandatory for all staff:
• Health and Safety Display Screen Equipment in HMRC
• GDPR Personal Data and your responsibilities
• The secure way to work
HUMINT Foundation eLearning (how to deal with information reported by members of the public or certain organisations).
There may be an opportunity to attend UK for orientation at HMRC’s International Network Office.
Jobholder will be provided training and mentoring in HMRC core functions, basic intelligence/criminal justice awareness and the use of bespoke HMRC/FCDO I.T systems.
Additional information
The UK Government operating in the US offers a substantial benefits package including generous leave, a choice of medical insurance, 401(k) matching up to 7%, extensive learning opportunities and a great work/life balance. Employees who are not liable to pay local income tax on their Mission salary, eg some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount. Internal candidates must inform their supervisor before they apply to a different position.
Only successful candidates will be contacted. Please no phone calls. Due to the high volume of resumes we receive, we cannot guarantee consideration of your application if the submission instructions are not properly followed. The British Embassy is committed to a policy of equal opportunities and to creating a diverse working environment, free from discrimination, where everyone is included and treated fairly, based on merit alone. We are an equal opportunity employer, making all employment decisions without regard to race, gender, gender identity, religion, national origin, citizenship, disability, age, sexual orientation, political affiliation or any other criterion protected by law.
Working patterns:
Core 8 hours per day between 07:30 – 16:30 to align with UK/US time. There will not be a requirement to be on-call or work outside of normal office hours.
Due to security restrictions based on remote access to UK/HMRC intelligence systems the job holder will be required to work in the office only – no home working unless in exceptional circumstances.
Jobholder may on occasion be required to attend virtual meetings/calls with colleagues based in the UK or overseas.
Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it Show more details...
via Upwork
schedule_type: Contractorwork_from_home: 1
DELIVERABLE
Hi there, i own 2 small UK LTD company (Backflip the world ltd and Kzu-Kzu ltd). The first generated around 30k gbp revenue in 2022 with 40k gbp expenses and need to declare its revenue to HMRC (corporate tax) as well as the companies house (confirmation statement). The second generated around Zero revenue in 2022 with 4k gbp expenses and need to declare its revenue to HMRC... (corporate tax) as well as the companies house (confirmation
DELIVERABLE
Hi there, i own 2 small UK LTD company (Backflip the world ltd and Kzu-Kzu ltd). The first generated around 30k gbp revenue in 2022 with 40k gbp expenses and need to declare its revenue to HMRC (corporate tax) as well as the companies house (confirmation statement). The second generated around Zero revenue in 2022 with 4k gbp expenses and need to declare its revenue to HMRC... (corporate tax) as well as the companies house (confirmation statement). I need an HMRC authorised agent to do both for the two companies.
ADDITIONAL INFO
The first company has had around 20 revenue entries in 2022 (more or less 1.5 a month). I have kept track of all expenses as well as have all the receipts for the past year for both payments and expenses for both companies. The two companies only includes me, its director.
FREELANCER
You must have experience in filling tax return to HMRC and Companies house. It is mandatory that you are an HMRC authorised agent Show more details...
Hi there, i own 2 small UK LTD company (Backflip the world ltd and Kzu-Kzu ltd). The first generated around 30k gbp revenue in 2022 with 40k gbp expenses and need to declare its revenue to HMRC (corporate tax) as well as the companies house (confirmation statement). The second generated around Zero revenue in 2022 with 4k gbp expenses and need to declare its revenue to HMRC... (corporate tax) as well as the companies house (confirmation statement). I need an HMRC authorised agent to do both for the two companies.
ADDITIONAL INFO
The first company has had around 20 revenue entries in 2022 (more or less 1.5 a month). I have kept track of all expenses as well as have all the receipts for the past year for both payments and expenses for both companies. The two companies only includes me, its director.
FREELANCER
You must have experience in filling tax return to HMRC and Companies house. It is mandatory that you are an HMRC authorised agent Show more details...
via Delaware Jobs - Tarta.ai
schedule_type: Full-time
Border Force is a Law Enforcement arm of the Home Office. We are responsible for handling the UK border control by implementing immigration and customs regulations and working with the wider Home Office on counter terrorism, organised crime, modern slavery and trafficking. Learn more on the Border Force careers page. The Operational Logistics (Op Lo) Directorate has been established to provide a... national delivery model for front line logistics
Border Force is a Law Enforcement arm of the Home Office. We are responsible for handling the UK border control by implementing immigration and customs regulations and working with the wider Home Office on counter terrorism, organised crime, modern slavery and trafficking. Learn more on the Border Force careers page. The Operational Logistics (Op Lo) Directorate has been established to provide a... national delivery model for front line logistics to Border Force (BF). The Command covers three primary areas, known as pillars which cover various work areas within Op Lo. The pillars are: People - Health & Safety, Op Lo Spokes, Transformation, and the Secretariat. Infrastructure - Estates, National Frontier Approvals Unit (NFAU), Cyclamen Port Reconfiguration Team, the Queen's Warehouse and Criminal Justice Unit (CJU). Services - Procurement, Contract Monitoring and Assets and Fleet.Op Lo operates on a Hub & Spoke model. The Hub (pillars) provide centralised logistical expertise whilst directing out and fielding in requirements to BF frontline via the Op Lo Spokes. Op Lo Spokes are the Op Lo face to the frontline customers and field all customer requirements and enquiries. We are an equal opportunity employer and value diversity and inclusion at the Home Office. We are committed to crafting a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.As a Border Force Assistant Officer within the Queen's Warehouse (QW) you will be part the Operational Logistics Directorate providing a 24 hour a day, 365 days a year service to operations undertaken at the UK's 140 seaports, airports, 200+ general aviation ports, postal depots and international rail network.The nature of this work can be sometimes difficult and pressurised therefore, for this role, team working is imperative and making well balanced decisions is key.You will work closely with key internal and external partners including Border Force, His Majesty's Revenue & Customs (HMRC), National Crime Agency (NCA) and external contractors employed to store, move and dispose of seized goods.This role involves a large amount of manual handling within a warehouse setting. A good level of physical fitness is required for this role.The apprenticeship will take up to 18 months to complete, but you will be appointed, from the outset, on a permanent contract at AO grade.You will spend approximately 20% of your time undertaking off-the-job learning activities, including face-to-face workshops, digital courses, mentoring and job shadowing.You will undertake an End-Point Assessment (EPA) at the end of the scheme, which you will need to pass in order to complete your apprenticeship
Show more details...
via North Dakota Jobs - Tarta.ai
posted_at: 4 days agoschedule_type: Full-time
Details
Reference number...
269497
Salary
£41,782 - £44,932
GBP
Job grade
Senior Executive Officer
Contract type
Permanent
Business area
HMRC - CDIO - Service Management & Operations
Type of role
Digital
Information Technology
Working pattern
Flexible working, Full-time, Job share, Part-time
Number of jobs available
1
Contents
• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information
Location
Plaza
Details
Reference number...
269497
Salary
£41,782 - £44,932
GBP
Job grade
Senior Executive Officer
Contract type
Permanent
Business area
HMRC - CDIO - Service Management & Operations
Type of role
Digital
Information Technology
Working pattern
Flexible working, Full-time, Job share, Part-time
Number of jobs available
1
Contents
• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information
Location
Plaza 2, Telford TF3 4NT & Benton Park View, Newcastle-Upon-Tyne NE98 1ZZ
About the job
Job summary
At HM Revenue & Customs (HMRC) we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.
We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.
Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.
See what its like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.
The Team
Our role sits within HMRCs Chief Digital & Information Office (CDIO) who set the technology direction for HMRC and deliver the high-level design for all IT solutions. CDIO is responsible for building and running HMRC IT services along with providing IT change and operational support.
You will join Service Management & Operations (SM&O) which forms part of CDIOs Enterprise Platform Services team. SM&O are accountable for the end-to-end service for HMRCs IT Systems & Services, and our focus is on ensuring consistent, excellent Customer Experience. We work closely with the other platform groups and their partners to bring those IT Systems and Services together.
We work with hardworking, upbeat people who grow with the challenge of delivering transformation on a huge scale and have hands-on experience of driving through both technical and business changes.
The Service Transition Manager role is part of our Service Design & Transition team which is split across our Newcastle and Telford offices.
In this role you will deliver Service Design & Transition services for IT changes across the HMRC estate. You will assure appropriate service design is incorporated into delivery activities and plans, live service readiness is assessed and new or changed End to End services are successfully transitioned into supportable, predictable, and reliable services acting as final decision maker to ultimately protect the live service.
You will work closely with your Service Transition manager counterparts, the Service Transition Lead, and other Service Management & Operations teams, to deliver a great service that is right first time.
You will be a key player in the Service Design & Transition team, contributing to the development of a positive team culture, delivering an excellent standard of service, developing effective relationships with stakeholders, and providing advice, guidance and best practice on Service Design & Transition processes.
Person specification
A Champion of service design and transition, you will be strongly focused on enabling change to IT services through collaboration with, and across HMRC teams.
You will have experience of working with ITIL aligned Service Design & Transition services, including impacting for IT change, an ability to successfully manage application and infrastructure engagements under high pressure and to short, demanding time scales, with exposure to the management of IT services.
Responsibilities
• Ensure HMRCs End to End services are protected through the incorporation of appropriate service design into delivery activities and plans, providing guidance and advice on NFRs, service requirements and serviceability criteria to feed into the assessment of live service readiness.
• Ensure that Live Service Readiness criteria are defined, approved, and met before the Live Implementation Date, tracking and assessing progress towards completion of agreed criteria through Service Readiness reviews and assuring that risks to the E2E Service are highlighted so they are formally identified, communicated, mitigated, or accepted.
• Manage all escalations from the Service Design and Transition stakeholders regards the Service Design, Transition & CDIO Front Door processes, and deliverables, seeking support from the Senior Service Transition Managers as required.
• Act as coach and mentor to stakeholders on Service Transition standards across CDIO, maintaining and expanding own knowledge on Service Transition process and approaches, through IT media, engagement with external experts and best practice organisations.
• Responsible for accurate assessment, review and sign-off of impacts for all assigned Project related IT Change Requests.
• Proactively identify and deliver Continual Improvement initiatives across the Service Transition processes, procedures and tools ensuring alignment to business objectives and contributing to transformation activities.
Essential Criteria
• Academic qualification to degree level OR Service Design / Service Transition qualification OR equivalent experience in a similar Service Management / Service Design & Transition role across complex, largescale, multi-supplier, enterprise IT landscapes.
• Understanding of business drivers and objectives to ensure IT Services meet business requirements.
• Excellent interpersonal and communications skills, demonstrable at all levels,
• Problem and Situation analysis skills with ability to effectively and constructively challenge decisions
• Excellent self-organisational and time management skills enabling you to manage multiple transitions often under high pressure and to short/aggressive time scales.
• Demonstrable skills in self-sufficiency and personal development
Desirable Criteria
• ITIL4 Foundation (or a willingness to achieve within 3 months), preferably also with ITIL v3 Service Design and/or Service Transition
• Service Design
• Change Management
• Stakeholder Management
• Supplier Management
• Project Management including Risk Management
Benefits
• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment for three years where they incur additional costs. This is calculated based on the difference between the costs of travelling to and from the new and old office, over a weekly period. You will get more detail on this as part of targeted locations move communications.
Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.
Things you need to know
Selection process details
All Criminal Record Checks applications are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
For the first stage of the application, you will be asked to submit your CV and complete a 500-word Personal Statement, outlining what you can bring to the role.
The CV will consist of 2 elements: Job History & Qualifications.
In the Job History section, provide details of your current and previous roles including a brief description of the duties. Match this to the Job description in the advert.
In the Qualification section include any relevant qualifications you have.
Please base your Personal Statement around the Job description and Essential Criteria.
Please include examples of what and how you have achieved things.
You will also have an opportunity to share any further information about your skills and experience if you wish to do so.
Sift and Interviews
The panel will sift the CV and Personal Statement to create a list of candidates to invite to interview.
Applicants will be sifted on CVs and Personal Statement submitted against the specification above, in particular the essential criteria.
Interviews will focus on the candidates application, their skills, knowledge, experience, and the essential criteria required.
Should you be invited to an interview, during the panel interview, we will ask questions that let you demonstrate your experience and skills relevant to the role. We will also discuss what you can bring to the role and ask you to talk through examples of accomplishments.
We aim to sift applications within two weeks of the closing date.
Interviews will be held by video on Microsoft Teams.
Once the vacancy has closed, you will not be able to access this link therefore to return to the advert or your application, please log back into Civil Service Jobs > Applications.
Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. The inbox to contact is: hmrcrecruitment.grs@cabinetoffice.gov.uk - Use subject line to insert appropriate wording e.g. Please re-open my application - 269497 & vacancy closing date 02/04/2023.
Security Update
If you are successful and transferring from another Government Department, we will carry out a check of your identity, nationality, and immigration status (including the right to work in the UK) and a criminal record check before confirming your appointment.
Successful candidates must pass a Disclosure and Barring Security Check. Please note that HMRC have an exemption under the Rehabilitation of Offenders Act 1974, which enables us to make enquiries about both unspent and spent convictions.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Additional Security Information
Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
HMRC transformation
HM Revenue and Customs is currently going through an exciting ten-year transformation programme to create a tax authority fit for the future. As part of this, we are committed to providing high-quality jobs and giving employees a great place to work, whichever location you work from.
HM Revenue and Customs has made significant progress with its plans to locate in 14 large, modern, flexible offices, equipped with high-speed digital infrastructure supporting improved customer service and compliance activity. These collaborative workspaces will enable smarter working and great training and development facilities, allowing for the sharing of expertise, local training, promotion, and provide great ongoing career development opportunities.
These offices will be located in central locations in the following towns and cities close to accessible transport links: Glasgow, Edinburgh, Belfast, Newcastle, Leeds, Liverpool, Manchester, Nottingham, Birmingham, Bristol, Cardiff, Croydon, Portsmouth and Stratford.
In addition, there will also be a small number of specialist sites where the work cannot be done anywhere else, in Gartcosh (near Glasgow), Telford, Ipswich, Worthing and Dover, as well as our headquarters in central London. Whats more, our Welsh language service has people located in Porthmadog, as well as Cardiff.
We are letting you know about our future plans because if you are recruited into an office that is not one of these locations, you will be expected, subject to HM Revenue and Customs applicable policies, to move to one of these locations in the future. In some cases, this will be via one of our nine transitional sites.
For more information please contact the vacancy holder.
Terms and Conditions
We really hope you decide to apply for this role. If youre successful you need to know that in February 2021 members of recognised trade unions (ARC and PCS) voted to approve a pay and contract reform offer. This means that HMRC will adopt new terms and conditions for all colleagues as part of a multi-year pay deal and contract offer, the pay deal period is 01 June 2020 31st May 2023 and terms and conditions changes take place from the 01 June 2021 onwards. These terms will apply to colleagues who already work in HMRC and if you join us, it will apply to you too. Weve put together a summary of the key changes that will be made and you can find this attached to the Job Advert.
Pay
If you are currently working for an OGD and would like to consider the impact on your pay when joining HMRC, please see the attached document "Pay on Transfer from OGD" for further information. (Please note the attached document could also be called Combined T&C and OGD Pay English)
New entrants are expected to join on the minimum of the pay band.
Further Information
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement this will be tested as part of the selection process.
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to HMRC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here.
HMRC welcomes applications from those who need to work a more flexible arrangement and will agree to requests where possible, taking into account our operational and customer service needs. We cant guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Important information for existing HMRC contractual homeworkers:
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Reasonable adjustment
We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. Please see our Disability Matters: How we can support you during our selection process booklet for more details.
If you need a change to be made so that you can make your application, you should:
• Contact Government Recruitment Service via hmrcrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
• Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
• UK nationals
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the Republic of Ireland
• nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
• relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• certain family members of the relevant EU, EEA, Swiss or Turkish nationals Show more details...
Reference number...
269497
Salary
£41,782 - £44,932
GBP
Job grade
Senior Executive Officer
Contract type
Permanent
Business area
HMRC - CDIO - Service Management & Operations
Type of role
Digital
Information Technology
Working pattern
Flexible working, Full-time, Job share, Part-time
Number of jobs available
1
Contents
• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information
Location
Plaza 2, Telford TF3 4NT & Benton Park View, Newcastle-Upon-Tyne NE98 1ZZ
About the job
Job summary
At HM Revenue & Customs (HMRC) we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.
We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.
Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.
See what its like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.
The Team
Our role sits within HMRCs Chief Digital & Information Office (CDIO) who set the technology direction for HMRC and deliver the high-level design for all IT solutions. CDIO is responsible for building and running HMRC IT services along with providing IT change and operational support.
You will join Service Management & Operations (SM&O) which forms part of CDIOs Enterprise Platform Services team. SM&O are accountable for the end-to-end service for HMRCs IT Systems & Services, and our focus is on ensuring consistent, excellent Customer Experience. We work closely with the other platform groups and their partners to bring those IT Systems and Services together.
We work with hardworking, upbeat people who grow with the challenge of delivering transformation on a huge scale and have hands-on experience of driving through both technical and business changes.
The Service Transition Manager role is part of our Service Design & Transition team which is split across our Newcastle and Telford offices.
In this role you will deliver Service Design & Transition services for IT changes across the HMRC estate. You will assure appropriate service design is incorporated into delivery activities and plans, live service readiness is assessed and new or changed End to End services are successfully transitioned into supportable, predictable, and reliable services acting as final decision maker to ultimately protect the live service.
You will work closely with your Service Transition manager counterparts, the Service Transition Lead, and other Service Management & Operations teams, to deliver a great service that is right first time.
You will be a key player in the Service Design & Transition team, contributing to the development of a positive team culture, delivering an excellent standard of service, developing effective relationships with stakeholders, and providing advice, guidance and best practice on Service Design & Transition processes.
Person specification
A Champion of service design and transition, you will be strongly focused on enabling change to IT services through collaboration with, and across HMRC teams.
You will have experience of working with ITIL aligned Service Design & Transition services, including impacting for IT change, an ability to successfully manage application and infrastructure engagements under high pressure and to short, demanding time scales, with exposure to the management of IT services.
Responsibilities
• Ensure HMRCs End to End services are protected through the incorporation of appropriate service design into delivery activities and plans, providing guidance and advice on NFRs, service requirements and serviceability criteria to feed into the assessment of live service readiness.
• Ensure that Live Service Readiness criteria are defined, approved, and met before the Live Implementation Date, tracking and assessing progress towards completion of agreed criteria through Service Readiness reviews and assuring that risks to the E2E Service are highlighted so they are formally identified, communicated, mitigated, or accepted.
• Manage all escalations from the Service Design and Transition stakeholders regards the Service Design, Transition & CDIO Front Door processes, and deliverables, seeking support from the Senior Service Transition Managers as required.
• Act as coach and mentor to stakeholders on Service Transition standards across CDIO, maintaining and expanding own knowledge on Service Transition process and approaches, through IT media, engagement with external experts and best practice organisations.
• Responsible for accurate assessment, review and sign-off of impacts for all assigned Project related IT Change Requests.
• Proactively identify and deliver Continual Improvement initiatives across the Service Transition processes, procedures and tools ensuring alignment to business objectives and contributing to transformation activities.
Essential Criteria
• Academic qualification to degree level OR Service Design / Service Transition qualification OR equivalent experience in a similar Service Management / Service Design & Transition role across complex, largescale, multi-supplier, enterprise IT landscapes.
• Understanding of business drivers and objectives to ensure IT Services meet business requirements.
• Excellent interpersonal and communications skills, demonstrable at all levels,
• Problem and Situation analysis skills with ability to effectively and constructively challenge decisions
• Excellent self-organisational and time management skills enabling you to manage multiple transitions often under high pressure and to short/aggressive time scales.
• Demonstrable skills in self-sufficiency and personal development
Desirable Criteria
• ITIL4 Foundation (or a willingness to achieve within 3 months), preferably also with ITIL v3 Service Design and/or Service Transition
• Service Design
• Change Management
• Stakeholder Management
• Supplier Management
• Project Management including Risk Management
Benefits
• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment for three years where they incur additional costs. This is calculated based on the difference between the costs of travelling to and from the new and old office, over a weekly period. You will get more detail on this as part of targeted locations move communications.
Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.
Things you need to know
Selection process details
All Criminal Record Checks applications are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
For the first stage of the application, you will be asked to submit your CV and complete a 500-word Personal Statement, outlining what you can bring to the role.
The CV will consist of 2 elements: Job History & Qualifications.
In the Job History section, provide details of your current and previous roles including a brief description of the duties. Match this to the Job description in the advert.
In the Qualification section include any relevant qualifications you have.
Please base your Personal Statement around the Job description and Essential Criteria.
Please include examples of what and how you have achieved things.
You will also have an opportunity to share any further information about your skills and experience if you wish to do so.
Sift and Interviews
The panel will sift the CV and Personal Statement to create a list of candidates to invite to interview.
Applicants will be sifted on CVs and Personal Statement submitted against the specification above, in particular the essential criteria.
Interviews will focus on the candidates application, their skills, knowledge, experience, and the essential criteria required.
Should you be invited to an interview, during the panel interview, we will ask questions that let you demonstrate your experience and skills relevant to the role. We will also discuss what you can bring to the role and ask you to talk through examples of accomplishments.
We aim to sift applications within two weeks of the closing date.
Interviews will be held by video on Microsoft Teams.
Once the vacancy has closed, you will not be able to access this link therefore to return to the advert or your application, please log back into Civil Service Jobs > Applications.
Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. The inbox to contact is: hmrcrecruitment.grs@cabinetoffice.gov.uk - Use subject line to insert appropriate wording e.g. Please re-open my application - 269497 & vacancy closing date 02/04/2023.
Security Update
If you are successful and transferring from another Government Department, we will carry out a check of your identity, nationality, and immigration status (including the right to work in the UK) and a criminal record check before confirming your appointment.
Successful candidates must pass a Disclosure and Barring Security Check. Please note that HMRC have an exemption under the Rehabilitation of Offenders Act 1974, which enables us to make enquiries about both unspent and spent convictions.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Additional Security Information
Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
HMRC transformation
HM Revenue and Customs is currently going through an exciting ten-year transformation programme to create a tax authority fit for the future. As part of this, we are committed to providing high-quality jobs and giving employees a great place to work, whichever location you work from.
HM Revenue and Customs has made significant progress with its plans to locate in 14 large, modern, flexible offices, equipped with high-speed digital infrastructure supporting improved customer service and compliance activity. These collaborative workspaces will enable smarter working and great training and development facilities, allowing for the sharing of expertise, local training, promotion, and provide great ongoing career development opportunities.
These offices will be located in central locations in the following towns and cities close to accessible transport links: Glasgow, Edinburgh, Belfast, Newcastle, Leeds, Liverpool, Manchester, Nottingham, Birmingham, Bristol, Cardiff, Croydon, Portsmouth and Stratford.
In addition, there will also be a small number of specialist sites where the work cannot be done anywhere else, in Gartcosh (near Glasgow), Telford, Ipswich, Worthing and Dover, as well as our headquarters in central London. Whats more, our Welsh language service has people located in Porthmadog, as well as Cardiff.
We are letting you know about our future plans because if you are recruited into an office that is not one of these locations, you will be expected, subject to HM Revenue and Customs applicable policies, to move to one of these locations in the future. In some cases, this will be via one of our nine transitional sites.
For more information please contact the vacancy holder.
Terms and Conditions
We really hope you decide to apply for this role. If youre successful you need to know that in February 2021 members of recognised trade unions (ARC and PCS) voted to approve a pay and contract reform offer. This means that HMRC will adopt new terms and conditions for all colleagues as part of a multi-year pay deal and contract offer, the pay deal period is 01 June 2020 31st May 2023 and terms and conditions changes take place from the 01 June 2021 onwards. These terms will apply to colleagues who already work in HMRC and if you join us, it will apply to you too. Weve put together a summary of the key changes that will be made and you can find this attached to the Job Advert.
Pay
If you are currently working for an OGD and would like to consider the impact on your pay when joining HMRC, please see the attached document "Pay on Transfer from OGD" for further information. (Please note the attached document could also be called Combined T&C and OGD Pay English)
New entrants are expected to join on the minimum of the pay band.
Further Information
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement this will be tested as part of the selection process.
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to HMRC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here.
HMRC welcomes applications from those who need to work a more flexible arrangement and will agree to requests where possible, taking into account our operational and customer service needs. We cant guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Important information for existing HMRC contractual homeworkers:
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Reasonable adjustment
We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. Please see our Disability Matters: How we can support you during our selection process booklet for more details.
If you need a change to be made so that you can make your application, you should:
• Contact Government Recruitment Service via hmrcrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
• Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
• UK nationals
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the Republic of Ireland
• nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
• relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• certain family members of the relevant EU, EEA, Swiss or Turkish nationals Show more details...
via Upwork
posted_at: 5 days agoschedule_type: Contractorsalary: 24–100 an hourwork_from_home: 1
I'm a UK citizen and recently returned home after four years in Canada.
I'm self-employed (freelance copywriter) and need an accountant/tax advisor to help me with ongoing tax filing, advisory services, and setting myself up as an ltd company.
My last tax returns from 2018 - 2021 were in $CAD to the Canadian Revenue Agency, not to HMRC.
This is making it hard to prove income to letting agents and landlords, but I need to solve this issue urgently.
I'm a UK citizen and recently returned home after four years in Canada.
I'm self-employed (freelance copywriter) and need an accountant/tax advisor to help me with ongoing tax filing, advisory services, and setting myself up as an ltd company.
My last tax returns from 2018 - 2021 were in $CAD to the Canadian Revenue Agency, not to HMRC.
This is making it hard to prove income to letting agents and landlords, but I need to solve this issue urgently. The immediate need is an accountant's letter confirming my income in line with those tax returns (submitted through TurboTax and reviewed by their accountants).
Longer term, my goal is to find an accountant who can provide ongoing tax filing and advisory as the business grows.
Please respond with some information regarding your experience with UK/Canadian tax, working with self-employed people, and whether you can help me navigate this transition.
Only UK applicants will be considered. Show more details...
I'm self-employed (freelance copywriter) and need an accountant/tax advisor to help me with ongoing tax filing, advisory services, and setting myself up as an ltd company.
My last tax returns from 2018 - 2021 were in $CAD to the Canadian Revenue Agency, not to HMRC.
This is making it hard to prove income to letting agents and landlords, but I need to solve this issue urgently. The immediate need is an accountant's letter confirming my income in line with those tax returns (submitted through TurboTax and reviewed by their accountants).
Longer term, my goal is to find an accountant who can provide ongoing tax filing and advisory as the business grows.
Please respond with some information regarding your experience with UK/Canadian tax, working with self-employed people, and whether you can help me navigate this transition.
Only UK applicants will be considered. Show more details...
via Upwork
posted_at: 12 days agoschedule_type: Contractorwork_from_home: 1
My company was created on 25/07/2022 (Limited company) as a property management company. The company consists of 2 directors who already are employed on a full and part time basis (this is something we do seperatly).
We basically own 1 property which we rent out on a long term contract. I understand I need to submit a tax return of our incoming and outgoing spend. I'd like some support with completing the tax return to HMRC. As we are both emploed,
My company was created on 25/07/2022 (Limited company) as a property management company. The company consists of 2 directors who already are employed on a full and part time basis (this is something we do seperatly).
We basically own 1 property which we rent out on a long term contract. I understand I need to submit a tax return of our incoming and outgoing spend. I'd like some support with completing the tax return to HMRC. As we are both emploed, this is the first time we would have had to do this, so I want to ensure it's done right.
Thanks Show more details...
We basically own 1 property which we rent out on a long term contract. I understand I need to submit a tax return of our incoming and outgoing spend. I'd like some support with completing the tax return to HMRC. As we are both emploed, this is the first time we would have had to do this, so I want to ensure it's done right.
Thanks Show more details...
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