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Holiday Inn Atlanta/Roswell, an IHG Hotel
Most recent job postings at Holiday Inn Atlanta/Roswell, an IHG Hotel
via ZipRecruiter
posted_at: 4 days agoschedule_type: Full-time
Position: Housekeeping Room Attendant - Holiday Inn Express & Suites York
Mission Statement...
Esperanto Developments is a dynamic hospitality management company which brings success to all its stakeholders. We achieve this with a diverse and talented team by exceeding expectations of guests, associates and owners. We bridge the gap between risk and reward providing tools and confidence to take on bigger and bolder opportunities. We pride ourselves
Position: Housekeeping Room Attendant - Holiday Inn Express & Suites York
Mission Statement...
Esperanto Developments is a dynamic hospitality management company which brings success to all its stakeholders. We achieve this with a diverse and talented team by exceeding expectations of guests, associates and owners. We bridge the gap between risk and reward providing tools and confidence to take on bigger and bolder opportunities. We pride ourselves on building strong partnerships never losing sight that profitability begins with people and relationships.
Vision Statement
Esperanto Developments Vision is to be recognized as an innovative market leader changing the hospitality industry. We lead on a path to meaningful growth and make positive impact in the lives of all.
Esperanto Development LLC. Is a leading hotel management company with a premier track record of maximizing profitability and improving asset values for hotel owners. From hotel operations and property management to electronic distribution and interactive marketing, Esperanto Development achieves superior operating results through its strong commitment to guests, associates and owners.
Job Description:
The Housekeeping Attendant is responsible for the cleanliness of guest rooms.
Required Skills and Requisites:
Service orientation. Knowledge of principles and processes for providing customer and personal services.
Excellent communication skills. Ability to convey information and ideas
Ability to read and understand directions on cleaning chemicals.
Ability to use chemicals and equipment in a safe and efficient manner.
• Weekend Evening and Holidays availability is a must.
Bonus Incentives Signing Bonus, $200.00 after 60 days from the date hire.
Referral Bonus: $150.00, after 60 days from the date of hire.
Responsibilities and Duties:
Obtain room assignments from your Supervisor at the beginning of the shift
Check your cart to make sure it is correctly stocked
Know the correct procedure for entering a guest room.
After entering a room, move your cart across the opening of the room door with the open side of the cart facing the room.
Follow a set pattern of steps for daily cleaning of occupied and check-out rooms so nothing is missed.
Check room for damages furniture and equipment.
Report all damage and missing items to your Supervisor immediately.
Any items found in guest rooms. Lobby, corridor, or in the back of the house are to be returned to Lost and Found with the following information: Date, where found and finder's name.
Before leaving a guest room, give the entire room one last inspection.
Notify Housekeeping that the room is clean and whether it is occupied or vacant.
Restock your card, remove any trash and dirty linen, at the end of the shift so it is ready for the next day.
Respond to guest questions.
Provide guest assistance, directions, and information as requested.
Report all suspicious persons or activities, hazardous conditions, etc., to the Safety/Security Department.
Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.
Perform other duties as requested by Supervisor
At Esperanto Developments, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.
Esperanto Developments, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
Esperanto Development policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks Show more details...
Mission Statement...
Esperanto Developments is a dynamic hospitality management company which brings success to all its stakeholders. We achieve this with a diverse and talented team by exceeding expectations of guests, associates and owners. We bridge the gap between risk and reward providing tools and confidence to take on bigger and bolder opportunities. We pride ourselves on building strong partnerships never losing sight that profitability begins with people and relationships.
Vision Statement
Esperanto Developments Vision is to be recognized as an innovative market leader changing the hospitality industry. We lead on a path to meaningful growth and make positive impact in the lives of all.
Esperanto Development LLC. Is a leading hotel management company with a premier track record of maximizing profitability and improving asset values for hotel owners. From hotel operations and property management to electronic distribution and interactive marketing, Esperanto Development achieves superior operating results through its strong commitment to guests, associates and owners.
Job Description:
The Housekeeping Attendant is responsible for the cleanliness of guest rooms.
Required Skills and Requisites:
Service orientation. Knowledge of principles and processes for providing customer and personal services.
Excellent communication skills. Ability to convey information and ideas
Ability to read and understand directions on cleaning chemicals.
Ability to use chemicals and equipment in a safe and efficient manner.
• Weekend Evening and Holidays availability is a must.
Bonus Incentives Signing Bonus, $200.00 after 60 days from the date hire.
Referral Bonus: $150.00, after 60 days from the date of hire.
Responsibilities and Duties:
Obtain room assignments from your Supervisor at the beginning of the shift
Check your cart to make sure it is correctly stocked
Know the correct procedure for entering a guest room.
After entering a room, move your cart across the opening of the room door with the open side of the cart facing the room.
Follow a set pattern of steps for daily cleaning of occupied and check-out rooms so nothing is missed.
Check room for damages furniture and equipment.
Report all damage and missing items to your Supervisor immediately.
Any items found in guest rooms. Lobby, corridor, or in the back of the house are to be returned to Lost and Found with the following information: Date, where found and finder's name.
Before leaving a guest room, give the entire room one last inspection.
Notify Housekeeping that the room is clean and whether it is occupied or vacant.
Restock your card, remove any trash and dirty linen, at the end of the shift so it is ready for the next day.
Respond to guest questions.
Provide guest assistance, directions, and information as requested.
Report all suspicious persons or activities, hazardous conditions, etc., to the Safety/Security Department.
Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.
Perform other duties as requested by Supervisor
At Esperanto Developments, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.
Esperanto Developments, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
Esperanto Development policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks Show more details...
via WayUp
schedule_type: Full-time
COMPANY OVERVIEW
Choosing a career with Holiday Inn Express isn't just about creating special moments for our guests. For us, it’s about giving you the tools to take charge of your path and grow an incredible and rewarding career...
We are always looking for great people to join our team - those who are dynamic, resourceful and ready to jump into any situation to give a helping hand. If you are a positive person and have a genuine interest in
COMPANY OVERVIEW
Choosing a career with Holiday Inn Express isn't just about creating special moments for our guests. For us, it’s about giving you the tools to take charge of your path and grow an incredible and rewarding career...
We are always looking for great people to join our team - those who are dynamic, resourceful and ready to jump into any situation to give a helping hand. If you are a positive person and have a genuine interest in the well-being of others around you, we invite you to apply today! We want you to feel part of something special where you can learn and achieve. When you join us, we want you to be that spark that makes us even better!
JOB SUMMARY
As Guest Service Representative, you are the first and last impression on our guests. You are responsible for check-in, check-out, front desk operations, market sales and all other guest interactions. You strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and surrounding areas. If you are friendly, personable, and have a talent for connecting with individuals from all walks of life, this may be just the job for you!
RESPONSIBILITIES
Ensure every guest is greeted and welcomed in a unique and personable way upon arrival.
Book guest hotel reservations.
Register guests to the hotel, verifying reservation, personal information and securing payment information.
Answer and route calls as appropriate; take guest messages with accuracy.
Promote the brand loyalty program and provide recognition and benefits to all present members.
Anticipate guests’ needs and respond timely, efficiently, appropriately and in a friendly manner.
Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level.
Responsible for cash drawer contents and transactions during shift.
Maintain accurate records including cash flows, registration cards, reservation cards, and property walks.
Process all market and retail transactions for the guests.
Assist in handling mail and other electronic communication and provide guests with information regarding hotel facilities and local attractions.
Maintain appropriate market inventory levels, restocking when necessary.
Handle confidential information, including guest records, with a high degree of integrity.
QUALIFICATIONS
High School Graduate or GED required.
Knowledge of front desk operations and procedures, guest services and hotel services.
Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members and guests.
Able to work independently and desire to participate as part of a team.
Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred.
Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Demonstrate genuine care for customers and employees.
Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Able to work in a fast-paced environment.
BENEFITS
Associate Hotel Discounts Worldwide!
PTO Accrual from day one!
Health, Dental and Vision Insurance
401(k) with Employer Match
Short Term & Long Term Disability Insurance
Paid Life Insurance
Employee Assistance Program Show more details...
Choosing a career with Holiday Inn Express isn't just about creating special moments for our guests. For us, it’s about giving you the tools to take charge of your path and grow an incredible and rewarding career...
We are always looking for great people to join our team - those who are dynamic, resourceful and ready to jump into any situation to give a helping hand. If you are a positive person and have a genuine interest in the well-being of others around you, we invite you to apply today! We want you to feel part of something special where you can learn and achieve. When you join us, we want you to be that spark that makes us even better!
JOB SUMMARY
As Guest Service Representative, you are the first and last impression on our guests. You are responsible for check-in, check-out, front desk operations, market sales and all other guest interactions. You strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and surrounding areas. If you are friendly, personable, and have a talent for connecting with individuals from all walks of life, this may be just the job for you!
RESPONSIBILITIES
Ensure every guest is greeted and welcomed in a unique and personable way upon arrival.
Book guest hotel reservations.
Register guests to the hotel, verifying reservation, personal information and securing payment information.
Answer and route calls as appropriate; take guest messages with accuracy.
Promote the brand loyalty program and provide recognition and benefits to all present members.
Anticipate guests’ needs and respond timely, efficiently, appropriately and in a friendly manner.
Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level.
Responsible for cash drawer contents and transactions during shift.
Maintain accurate records including cash flows, registration cards, reservation cards, and property walks.
Process all market and retail transactions for the guests.
Assist in handling mail and other electronic communication and provide guests with information regarding hotel facilities and local attractions.
Maintain appropriate market inventory levels, restocking when necessary.
Handle confidential information, including guest records, with a high degree of integrity.
QUALIFICATIONS
High School Graduate or GED required.
Knowledge of front desk operations and procedures, guest services and hotel services.
Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members and guests.
Able to work independently and desire to participate as part of a team.
Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred.
Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Demonstrate genuine care for customers and employees.
Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Able to work in a fast-paced environment.
BENEFITS
Associate Hotel Discounts Worldwide!
PTO Accrual from day one!
Health, Dental and Vision Insurance
401(k) with Employer Match
Short Term & Long Term Disability Insurance
Paid Life Insurance
Employee Assistance Program Show more details...
via Jobs By Workable
posted_at: 9 days agoschedule_type: Part-time
Holiday Inn Express, located in Bloomsburg, PA, is hiring a breakfast host to join its dynamic team!
Our ideal candidate has a positive attitude first thing in the morning. This position requires flexibility in availability and provides growth opportunities
...
Role Summary:
• Set up, prepare, and maintain breakfast for our guests.
• Safe food handling and serving food items/breakfast area, with a smile.
• Assist with inventory and ordering
Holiday Inn Express, located in Bloomsburg, PA, is hiring a breakfast host to join its dynamic team!
Our ideal candidate has a positive attitude first thing in the morning. This position requires flexibility in availability and provides growth opportunities
...
Role Summary:
• Set up, prepare, and maintain breakfast for our guests.
• Safe food handling and serving food items/breakfast area, with a smile.
• Assist with inventory and ordering of breakfast items.
• Rotating dry and consumable goods.
• Must be able to move, lift, and carry items 25 pounds or less without assistance
• Available mornings and weekend rotation
• Exceptional customer service to our guests
• Required to stand, kneel, and walk for extended periods of time
• Previous food service experience a plus
• ServSafe Certification is preferred but not required to apply
• Competitive wages
• Paid Time Off (PTO)
• Flexible scheduling
• Discounts
• Incentive plans
• Medical, dental, and vision insurance plans
• Elective insurance plans: LTD, STD, LI, AD&D, etc.
• 401(k) Plan with company match
• Advancement opportunities
• Commitment to professional development
• Fun, fast, and friendly TEAM work environment Show more details...
Our ideal candidate has a positive attitude first thing in the morning. This position requires flexibility in availability and provides growth opportunities
...
Role Summary:
• Set up, prepare, and maintain breakfast for our guests.
• Safe food handling and serving food items/breakfast area, with a smile.
• Assist with inventory and ordering of breakfast items.
• Rotating dry and consumable goods.
• Must be able to move, lift, and carry items 25 pounds or less without assistance
• Available mornings and weekend rotation
• Exceptional customer service to our guests
• Required to stand, kneel, and walk for extended periods of time
• Previous food service experience a plus
• ServSafe Certification is preferred but not required to apply
• Competitive wages
• Paid Time Off (PTO)
• Flexible scheduling
• Discounts
• Incentive plans
• Medical, dental, and vision insurance plans
• Elective insurance plans: LTD, STD, LI, AD&D, etc.
• 401(k) Plan with company match
• Advancement opportunities
• Commitment to professional development
• Fun, fast, and friendly TEAM work environment Show more details...
via Salary.com
schedule_type: Full-time
About us
Do you see yourself as a Room Attendant? What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and... professional team.
Your day to day
DUTIES AND RESPONSIBILITIES:
•
About us
Do you see yourself as a Room Attendant? What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and... professional team.
Your day to day
DUTIES AND RESPONSIBILITIES:
• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
• Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
• Report to supervisor needed repairs or unsafe conditions.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.
What we need from you
Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred. This is an exterior property, and you will be working outside for a significant portion of your day.
This property is located on a US Military Installation. Successful completion of a Federal Background check will be required to interview for this position, and will be required to be renewed annually at minimum.
This job requires ability to perform the following:
• Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, and kneeling
Other:
• Communication skills are utilized a significant amount of time when interacting with guests and employees.
• Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities.
• Will be required to work most weekends, and/or holidays.
What we offer
Pay for this position is $15.02/hr. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Job Reference: USA25411 Show more details...
Do you see yourself as a Room Attendant? What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and... professional team.
Your day to day
DUTIES AND RESPONSIBILITIES:
• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
• Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
• Report to supervisor needed repairs or unsafe conditions.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.
What we need from you
Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred. This is an exterior property, and you will be working outside for a significant portion of your day.
This property is located on a US Military Installation. Successful completion of a Federal Background check will be required to interview for this position, and will be required to be renewed annually at minimum.
This job requires ability to perform the following:
• Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, and kneeling
Other:
• Communication skills are utilized a significant amount of time when interacting with guests and employees.
• Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities.
• Will be required to work most weekends, and/or holidays.
What we offer
Pay for this position is $15.02/hr. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Job Reference: USA25411 Show more details...
via Careers | HHM
posted_at: 9 days agoschedule_type: Full-time
Overview
Opportunity: Room Attendant...
Clean and maintain guest rooms to ensure rooms meet established standards.
Potential Career Path
Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper
Essential Job Functions
• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change
Overview
Opportunity: Room Attendant...
Clean and maintain guest rooms to ensure rooms meet established standards.
Potential Career Path
Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper
Essential Job Functions
• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.
Position Requirements
• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.
HHM Benefits and Perks
• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program
Work Environment and Context
• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Source: HHM Show more details...
Opportunity: Room Attendant...
Clean and maintain guest rooms to ensure rooms meet established standards.
Potential Career Path
Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper
Essential Job Functions
• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.
Position Requirements
• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.
HHM Benefits and Perks
• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program
Work Environment and Context
• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Source: HHM Show more details...
via WayUp
posted_at: 4 days agoschedule_type: Full-time
COMPANY OVERVIEW
The Holiday Inn – Fargo is a full-service hotel committed to empowering the success and well-being of our employees by offering career paths in all areas of the hotel. From back of the house positions in our kitchen and housekeeping departments, to front-facing positions like guest service or restaurant serving, we’re sure you’ll find the perfect fit within our hotel...
We are looking for those who are dynamic, resourceful
COMPANY OVERVIEW
The Holiday Inn – Fargo is a full-service hotel committed to empowering the success and well-being of our employees by offering career paths in all areas of the hotel. From back of the house positions in our kitchen and housekeeping departments, to front-facing positions like guest service or restaurant serving, we’re sure you’ll find the perfect fit within our hotel...
We are looking for those who are dynamic, resourceful and ready to jump into any situation to give a helping hand. If you are a positive person and have a genuine interest in the well-being of others around you, we invite you to apply today! You make us who we are.
Have you ever thought about working a job in a nice warm environment, year-round? Someplace you can dress down and be surrounded by children having the time of their lives! It is a great opportunity to work with a great team of people, get some job experience and earn extra cash! Time to save for your summer vacation, shopping, car, or anything you need.
We are searching for Pool Attendant to work at Shipwreck Bay Water playland at the Holiday Inn Fargo for all shifts.
Holiday Inn Fargo is part of Brandt Hospitality which is committed to growing business, people, and relationships with our guests.
We provide an environment for the success of our employees that includes benefits for our part time employees! We have a 401k matching program, paid time off, free meals and amazing discounts on hotels worldwide!Hours and days can be flexible to work with your schedule. The job will keep you busy folding lots of towels, wiping down tables, vacuuming, running food to our guests and may include some tip opportunities.Our team is missing one last piece, could that be you? Apply today Show more details...
The Holiday Inn – Fargo is a full-service hotel committed to empowering the success and well-being of our employees by offering career paths in all areas of the hotel. From back of the house positions in our kitchen and housekeeping departments, to front-facing positions like guest service or restaurant serving, we’re sure you’ll find the perfect fit within our hotel...
We are looking for those who are dynamic, resourceful and ready to jump into any situation to give a helping hand. If you are a positive person and have a genuine interest in the well-being of others around you, we invite you to apply today! You make us who we are.
Have you ever thought about working a job in a nice warm environment, year-round? Someplace you can dress down and be surrounded by children having the time of their lives! It is a great opportunity to work with a great team of people, get some job experience and earn extra cash! Time to save for your summer vacation, shopping, car, or anything you need.
We are searching for Pool Attendant to work at Shipwreck Bay Water playland at the Holiday Inn Fargo for all shifts.
Holiday Inn Fargo is part of Brandt Hospitality which is committed to growing business, people, and relationships with our guests.
We provide an environment for the success of our employees that includes benefits for our part time employees! We have a 401k matching program, paid time off, free meals and amazing discounts on hotels worldwide!Hours and days can be flexible to work with your schedule. The job will keep you busy folding lots of towels, wiping down tables, vacuuming, running food to our guests and may include some tip opportunities.Our team is missing one last piece, could that be you? Apply today Show more details...
via Workstream
posted_at: 7 days agoschedule_type: Full-timesalary: 12.00–12.50 an hour
Holiday Inn Express is one of the fastest growing hotel brands in the world. We passionately believe it’s our people who make us what we are today, and it’s our people who will help us grow. It’s our colleagues’ distinct personalities and talent that bring to life our purpose of providing True Hospitality for everyone. That means making everyone feel welcome, cared for, recognized and respected... and going the extra mile to create special
Holiday Inn Express is one of the fastest growing hotel brands in the world. We passionately believe it’s our people who make us what we are today, and it’s our people who will help us grow. It’s our colleagues’ distinct personalities and talent that bring to life our purpose of providing True Hospitality for everyone. That means making everyone feel welcome, cared for, recognized and respected... and going the extra mile to create special guest experiences and lasting memories.
If you have that True Hospitality spirit, and share our values. If you’ve got ambition and ideas. If you want to work somewhere that appreciates you for who you are and will support you in building your own career path - then Holiday Inn Express is for you.
Job Description
The moment a guest steps into our hotel, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home.
Daily Duties
• Welcome guests in a friendly, prompt and professional manner.
• Register guests, issue room keys, provide information on hotel services and room location.
• Drive shuttle busses around town and to the airport.
• Must be able to respond to guest issues with a warm and courteous attitude along with a timely response, and follow up.
• Must a have a professional tone and clear speaking voice and will be able to handle issues or complaints which may arise.
• Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
• Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
• Answer phones in a prompt and courteous manner.
• Provide guests with tourist information, directions and local dinning choices.
• Perform other duties as assigned.
Company Introduction
Holiday Inn Express and Suites Show more details...
If you have that True Hospitality spirit, and share our values. If you’ve got ambition and ideas. If you want to work somewhere that appreciates you for who you are and will support you in building your own career path - then Holiday Inn Express is for you.
Job Description
The moment a guest steps into our hotel, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home.
Daily Duties
• Welcome guests in a friendly, prompt and professional manner.
• Register guests, issue room keys, provide information on hotel services and room location.
• Drive shuttle busses around town and to the airport.
• Must be able to respond to guest issues with a warm and courteous attitude along with a timely response, and follow up.
• Must a have a professional tone and clear speaking voice and will be able to handle issues or complaints which may arise.
• Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
• Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
• Answer phones in a prompt and courteous manner.
• Provide guests with tourist information, directions and local dinning choices.
• Perform other duties as assigned.
Company Introduction
Holiday Inn Express and Suites Show more details...
via ZipRecruiter
posted_at: 6 days agoschedule_type: Full-timesalary: 14 an hour
The Prep Cook is responsible for preparing high quality food based on hotel standards. He/she is responsible for the timely and accurate preparation of food items for the line, pantry or the production area of the main kitchen.
Education & Experience...
• High School diploma or equivalent and/or experience in a hotel or a related field prepared.
Physical Requirements:
• Flexible and long hours sometimes required.
• Medium work - Exerting up
The Prep Cook is responsible for preparing high quality food based on hotel standards. He/she is responsible for the timely and accurate preparation of food items for the line, pantry or the production area of the main kitchen.
Education & Experience...
• High School diploma or equivalent and/or experience in a hotel or a related field prepared.
Physical Requirements:
• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Withstand temperature variations, both hot and cold.
Mental Requirements:
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations, including ability to handle guest objections and disputes to satisfactory results
• Must be able to show initiative in job performance, including anticipating what nees to be done before it becomes a necessity.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including, preventing, identifying, and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work and understand financial information and data, and basic arithmetic functions.
DUTIES & FUNCTIONS
Essential:
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Always maintain a warm and friendly demeanor.
• Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Be responsible for quality of food.
• Ensure equipment and kitchen cleanliness.
• Maintain kitchen in a clean and organize manner to facilitate high volume production.
• Handle and store food in a sanitary fashion.
• Recognize quality standards in fresh vegetables, fish, dairy and meats.
• Coordinate with Chef/Sous Chef for Banquet functions and special orders.
Marginal:
• Understand formal requisition process.
• Attend meetings/training as required by management
• Perform other duties as requested by management Show more details...
Education & Experience...
• High School diploma or equivalent and/or experience in a hotel or a related field prepared.
Physical Requirements:
• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Withstand temperature variations, both hot and cold.
Mental Requirements:
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations, including ability to handle guest objections and disputes to satisfactory results
• Must be able to show initiative in job performance, including anticipating what nees to be done before it becomes a necessity.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including, preventing, identifying, and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work and understand financial information and data, and basic arithmetic functions.
DUTIES & FUNCTIONS
Essential:
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Always maintain a warm and friendly demeanor.
• Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Be responsible for quality of food.
• Ensure equipment and kitchen cleanliness.
• Maintain kitchen in a clean and organize manner to facilitate high volume production.
• Handle and store food in a sanitary fashion.
• Recognize quality standards in fresh vegetables, fish, dairy and meats.
• Coordinate with Chef/Sous Chef for Banquet functions and special orders.
Marginal:
• Understand formal requisition process.
• Attend meetings/training as required by management
• Perform other duties as requested by management Show more details...
via Workstream
schedule_type: Full-time
1k with a fully vested employer match, Health, Vision, Dental and PTO. NorthPointe Hospitality also offers a Daily Pay Option. Employees will be able to make secure, instant transfers of earned wages for a fee, before payday, whenever and wherever they need to, 24/7/365.
Position Summary...
As a Sales manager you are responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls
1k with a fully vested employer match, Health, Vision, Dental and PTO. NorthPointe Hospitality also offers a Daily Pay Option. Employees will be able to make secure, instant transfers of earned wages for a fee, before payday, whenever and wherever they need to, 24/7/365.
Position Summary...
As a Sales manager you are responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the hotel. Also develops strategic action plans for hotels to drive measurable, incremental sales revenue.
Identify areas of opportunity in performance and recommend tools and sales training to optimize performance of sales team. Additionally work with individual hotel teams to identify skill development areas and properly deploy sales and marketing resources.
Sales Manager Duties and Responsibilities:
• * Responsible for Corporate and Travel Agent Room Sales for the hotel.
• Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
• Update action plans and financial objectives quarterly.
• Identify new markets and business opportunities and increase sales.
• Represent Hotels in various events and exhibition.
• Implements all sales action plans related to my market areas as outlined in the marketing plan.
• Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
• Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships.
• Provide the highest quality of service to the customer at all times.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
• Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
• Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
• Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
• Assess additional training needs based on data gathered and interaction with sales team from property visits.
• Attending all department and hotel meetings as necessary.
• Targeting key accounts potential for the company.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Acquiring and developing new business accounts and preparing sales proposals for clients.
• Closely following up on all business leads within a 24 hour response time line to clients.
Prerequisites:
• Proven success in a similar role and environment.
• Empathy towards your customers and colleagues.
• Pride and attention to detail.
• Polished personal presentation with Warm, confident and hospitable personality.
Education:
• 3 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major.
Experience:
• 3 to 4 years’ experience in the sales and marketing or related professional area.
Company Introduction
We are a team of caring, entrepreneurial, resilient hoteliers passionate about extraordinary guest service, committed to profitability, and dedicated to the long-term growth and development of our associates Show more details...
Position Summary...
As a Sales manager you are responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the hotel. Also develops strategic action plans for hotels to drive measurable, incremental sales revenue.
Identify areas of opportunity in performance and recommend tools and sales training to optimize performance of sales team. Additionally work with individual hotel teams to identify skill development areas and properly deploy sales and marketing resources.
Sales Manager Duties and Responsibilities:
• * Responsible for Corporate and Travel Agent Room Sales for the hotel.
• Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
• Update action plans and financial objectives quarterly.
• Identify new markets and business opportunities and increase sales.
• Represent Hotels in various events and exhibition.
• Implements all sales action plans related to my market areas as outlined in the marketing plan.
• Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
• Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships.
• Provide the highest quality of service to the customer at all times.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
• Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
• Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
• Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
• Assess additional training needs based on data gathered and interaction with sales team from property visits.
• Attending all department and hotel meetings as necessary.
• Targeting key accounts potential for the company.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Acquiring and developing new business accounts and preparing sales proposals for clients.
• Closely following up on all business leads within a 24 hour response time line to clients.
Prerequisites:
• Proven success in a similar role and environment.
• Empathy towards your customers and colleagues.
• Pride and attention to detail.
• Polished personal presentation with Warm, confident and hospitable personality.
Education:
• 3 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major.
Experience:
• 3 to 4 years’ experience in the sales and marketing or related professional area.
Company Introduction
We are a team of caring, entrepreneurial, resilient hoteliers passionate about extraordinary guest service, committed to profitability, and dedicated to the long-term growth and development of our associates Show more details...
via Careers | HHM
posted_at: 9 days agoschedule_type: Full-time
Overview
Opportunity: General Manager...
Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
Potential Career Path
Area General Manager – Regional Director of Operations – Vice President of Operations
Essential Job Functions
• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent
Overview
Opportunity: General Manager...
Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
Potential Career Path
Area General Manager – Regional Director of Operations – Vice President of Operations
Essential Job Functions
• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness, quality of product, and service throughout hotel.
• Supervise development of and revision to business plan, annual budget, financial reports and annual and monthly forecasts that clearly explain operational effectiveness, trends and variances.
• In conjunction with sales leader, develop and implement sales and marketing plans.
• Critically review reports of occupancy and revenue, partner with revenue management professionals to analyze trends and implement changes to maximize room revenue.
• Maintain positive rapport with associates and customers and communicate regularly with the public, staff, corporate office, and owners.
• Handle associate issues appropriately and in conjunction with human resources following HHM policies.
• Participate in community affairs and maintain positive public image for HHM and hotel.
• Ensure safety practices and procedures are followed and proper emergency and security procedures are maintained.
• Travel to attend corporate meetings, sales trips and serve on committees.
• Monitor quality assurance scores and/or guest feedback and communicate to and train associates accordingly.
• Create specific, measurable, achievable, realistic, and timely action plans to drive culture of guest service and above average GSS score and remedy guest service deficiencies.
• Oversee sales department operations, and regularly participate in sales calls/client visits.
• Participate in Chamber of Commerce and local associations to network with members of the neighborhood/community.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform other duties as requested by management.
Position Requirements
• Associate or Bachelor’s Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.
HHM Benefits and Perks
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements
Work Environment and Context
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
This San Francisco Airport Hotel is near it all. Here in San Mateo, CA, our hotel's guests can easily get to all the attractions and businesses of the San Francisco Bay area. In addition, a free shuttle runs between San Francisco Airport (SFO) and the Holiday Inn® & Suites San Mateo - San Francisco SFO.
This hotel is ideal for every corporate traveler. Use the 24-hour Business Center and free Wi-Fi access to keep in contact with the office anytime. Over 2,500 sq ft of meeting space is available in three rooms, so you can host your next event with us. Since we're near SFO, the hotel is moments from Tech, Pharmaceutical, and Corporate, too.
Source: HHM Show more details...
Opportunity: General Manager...
Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
Potential Career Path
Area General Manager – Regional Director of Operations – Vice President of Operations
Essential Job Functions
• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness, quality of product, and service throughout hotel.
• Supervise development of and revision to business plan, annual budget, financial reports and annual and monthly forecasts that clearly explain operational effectiveness, trends and variances.
• In conjunction with sales leader, develop and implement sales and marketing plans.
• Critically review reports of occupancy and revenue, partner with revenue management professionals to analyze trends and implement changes to maximize room revenue.
• Maintain positive rapport with associates and customers and communicate regularly with the public, staff, corporate office, and owners.
• Handle associate issues appropriately and in conjunction with human resources following HHM policies.
• Participate in community affairs and maintain positive public image for HHM and hotel.
• Ensure safety practices and procedures are followed and proper emergency and security procedures are maintained.
• Travel to attend corporate meetings, sales trips and serve on committees.
• Monitor quality assurance scores and/or guest feedback and communicate to and train associates accordingly.
• Create specific, measurable, achievable, realistic, and timely action plans to drive culture of guest service and above average GSS score and remedy guest service deficiencies.
• Oversee sales department operations, and regularly participate in sales calls/client visits.
• Participate in Chamber of Commerce and local associations to network with members of the neighborhood/community.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform other duties as requested by management.
Position Requirements
• Associate or Bachelor’s Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.
HHM Benefits and Perks
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements
Work Environment and Context
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
This San Francisco Airport Hotel is near it all. Here in San Mateo, CA, our hotel's guests can easily get to all the attractions and businesses of the San Francisco Bay area. In addition, a free shuttle runs between San Francisco Airport (SFO) and the Holiday Inn® & Suites San Mateo - San Francisco SFO.
This hotel is ideal for every corporate traveler. Use the 24-hour Business Center and free Wi-Fi access to keep in contact with the office anytime. Over 2,500 sq ft of meeting space is available in three rooms, so you can host your next event with us. Since we're near SFO, the hotel is moments from Tech, Pharmaceutical, and Corporate, too.
Source: HHM Show more details...
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