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hopeline
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EncryptedSite is Encrypted
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CountryHosted in United States
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Traffic rank#285,531 Site Rank
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Site age26 yrs old
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Site Owner informationWhois info
Website is Safe
Traffic rank
#285,531
#285,531
Site age
26 yrs
26 yrs
Location
United States
United States
Newest job postings for hopeline
via Indeed
posted_at: 14 hours agoschedule_type: Part-timesalary: 21 an hour
```Job Summary```
Hope line staff provide psychosocial support, referral, and recovery-oriented services for callers to the Hope and Healing Center & Institute’s mental health support line. The line is not a crisis line, but a place for people to call and receive emotional support. The position is remote (work from home) and part-time. Applicant must provide own computer and wifi, software is... provided. https://hopeandhealingcenter.org/get-help-hope-line/
The
```Job Summary```
Hope line staff provide psychosocial support, referral, and recovery-oriented services for callers to the Hope and Healing Center & Institute’s mental health support line. The line is not a crisis line, but a place for people to call and receive emotional support. The position is remote (work from home) and part-time. Applicant must provide own computer and wifi, software is... provided. https://hopeandhealingcenter.org/get-help-hope-line/
The Hope Line Operator must support the mission and objectives of HHCI.
Job Duties
· Participate in online team meetings when requested
· Provide service referrals for every caller
· Assist in a “warm handoff” for callers in crisis or in need of referrals
· Provide phone and/or chat support to caller; Utilize telephone, SMS texting, and/or web chat to interact with callers
· Ensure that all Hope Line policies are followed
· Maintain professional boundaries with callers, implementing support policies when needed
· Help with collecting and documenting caller information
· Work with a diverse population of callers
· Effectively communicate with Hope Line Supervisor
· Availability and willingness to work evening hours and weekend hours
· Other duties as assigned by the support line supervisor
Required Skills
· Courteous, empathic, and professional manner
· Comfortable serving as phone support of a person with serious mental illness
· Active listening skills to establish working alliance with callers
· Ability to maintain professional demeanor when handling difficult contacts
· Strong work ethic, particularly in team setting
· Efficiency with information-gathering, problem-solving, and conflict-resolution
· Superior communication skills to convey information clearly, accurately, and completely
· Ability to work efficiently both in a team and independently
If you are a self-motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team and help us deliver outstanding support to our valued community.
Job Type: Part-time
Pay: $21.00 per hour
Expected hours: 6 per week
Benefits:
• Paid training
Experience level:
• Under 1 year
Shift:
• Evening shift
Work Location: Remote Show more details...
Hope line staff provide psychosocial support, referral, and recovery-oriented services for callers to the Hope and Healing Center & Institute’s mental health support line. The line is not a crisis line, but a place for people to call and receive emotional support. The position is remote (work from home) and part-time. Applicant must provide own computer and wifi, software is... provided. https://hopeandhealingcenter.org/get-help-hope-line/
The Hope Line Operator must support the mission and objectives of HHCI.
Job Duties
· Participate in online team meetings when requested
· Provide service referrals for every caller
· Assist in a “warm handoff” for callers in crisis or in need of referrals
· Provide phone and/or chat support to caller; Utilize telephone, SMS texting, and/or web chat to interact with callers
· Ensure that all Hope Line policies are followed
· Maintain professional boundaries with callers, implementing support policies when needed
· Help with collecting and documenting caller information
· Work with a diverse population of callers
· Effectively communicate with Hope Line Supervisor
· Availability and willingness to work evening hours and weekend hours
· Other duties as assigned by the support line supervisor
Required Skills
· Courteous, empathic, and professional manner
· Comfortable serving as phone support of a person with serious mental illness
· Active listening skills to establish working alliance with callers
· Ability to maintain professional demeanor when handling difficult contacts
· Strong work ethic, particularly in team setting
· Efficiency with information-gathering, problem-solving, and conflict-resolution
· Superior communication skills to convey information clearly, accurately, and completely
· Ability to work efficiently both in a team and independently
If you are a self-motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team and help us deliver outstanding support to our valued community.
Job Type: Part-time
Pay: $21.00 per hour
Expected hours: 6 per week
Benefits:
• Paid training
Experience level:
• Under 1 year
Shift:
• Evening shift
Work Location: Remote Show more details...
via Glassdoor
posted_at: 11 days agoschedule_type: Part-timesalary: 17–19 an hour
Albemarle Hopeline, Inc. is a private, non-profit organization that has been providing assistance to victims of domestic violence and sexual assault in northeastern NC for more than 40 years, and we are looking to add a passionate employee to our office team!
We are seeking an experienced, detail-oriented, and organized Office Assistant to join our team...
Responsibilities:
1. Assisting with grant and financial reporting, including reconciling,
Albemarle Hopeline, Inc. is a private, non-profit organization that has been providing assistance to victims of domestic violence and sexual assault in northeastern NC for more than 40 years, and we are looking to add a passionate employee to our office team!
We are seeking an experienced, detail-oriented, and organized Office Assistant to join our team...
Responsibilities:
1. Assisting with grant and financial reporting, including reconciling, compiling, and uploading supporting documentation for state and federal grant reports.
2. Assist in outreach and marketing endeavors by designing flyers and other printed materials, and aiding in social media outreach efforts.
3. Maintaining the necessary inventory of office supplies, assisting with ordering/purchasing as needed.
4. Completing agency-related errands as needed (may require occasional travel to satellite offices).
5. Assisting with correspondence, filing, faxing, copying, etc.
6. Organizing agency records, files, correspondence and other related materials (to include digitizing paper files as needed).
7. Providing primary relief for the agency's Receptionist, insuring that the front desk is staffed, and all phone calls appropriately answered during business hours. Will cover the front desk during Receptionist’s lunch hour. As a crisis organization, Receptionist duties require someone who is calm under pressure, empathetic to those in crisis, and strict confidentiality considerations.
8. Other duties as assigned by Finance Manager, Administrative Assistant, and/or Executive Director in accordance with the ever-changing needs of the agency.
Qualifications
- 1. Degree in Business Administration or related field preferred
2. Experience in providing administrative support in an office setting required
3. Experience in grants reporting or financial duties strongly preferred.
4. Previous job experience in non-profit setting preferred.
5. Experience in graphic design and social media marketing strongly preferred.
6. Strong computer skills, including a firm knowledge of Microsoft Excel is required
7. Excellent interpersonal communication skills
8. Strong problem-solving skills and excellent attention to detail
9. Access to reliable transportation; satisfactory driving record
10. Ability to adhere to Hopeline’s policy and procedures including strict confidentiality policies.
Please note that this is not an exhaustive list of duties and responsibilities. The Office Assistant may be required to perform additional tasks as needed.
Hours are Monday-Friday 9am-2pm.
If you meet the qualifications listed above and are interested in joining our team, please submit your resume for consideration. We look forward to hearing from you!
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 25 per week
Schedule:
• Monday to Friday
Application Question(s):
• Please briefly describe your interest in this position at Albemarle Hopeline, and how you think you would apply your skills and experiences to the role.
Experience:
• administrative office support: 1 year (Required)
Ability to Relocate:
• Elizabeth City, NC: Relocate before starting work (Required)
Work Location: In person Show more details...
We are seeking an experienced, detail-oriented, and organized Office Assistant to join our team...
Responsibilities:
1. Assisting with grant and financial reporting, including reconciling, compiling, and uploading supporting documentation for state and federal grant reports.
2. Assist in outreach and marketing endeavors by designing flyers and other printed materials, and aiding in social media outreach efforts.
3. Maintaining the necessary inventory of office supplies, assisting with ordering/purchasing as needed.
4. Completing agency-related errands as needed (may require occasional travel to satellite offices).
5. Assisting with correspondence, filing, faxing, copying, etc.
6. Organizing agency records, files, correspondence and other related materials (to include digitizing paper files as needed).
7. Providing primary relief for the agency's Receptionist, insuring that the front desk is staffed, and all phone calls appropriately answered during business hours. Will cover the front desk during Receptionist’s lunch hour. As a crisis organization, Receptionist duties require someone who is calm under pressure, empathetic to those in crisis, and strict confidentiality considerations.
8. Other duties as assigned by Finance Manager, Administrative Assistant, and/or Executive Director in accordance with the ever-changing needs of the agency.
Qualifications
- 1. Degree in Business Administration or related field preferred
2. Experience in providing administrative support in an office setting required
3. Experience in grants reporting or financial duties strongly preferred.
4. Previous job experience in non-profit setting preferred.
5. Experience in graphic design and social media marketing strongly preferred.
6. Strong computer skills, including a firm knowledge of Microsoft Excel is required
7. Excellent interpersonal communication skills
8. Strong problem-solving skills and excellent attention to detail
9. Access to reliable transportation; satisfactory driving record
10. Ability to adhere to Hopeline’s policy and procedures including strict confidentiality policies.
Please note that this is not an exhaustive list of duties and responsibilities. The Office Assistant may be required to perform additional tasks as needed.
Hours are Monday-Friday 9am-2pm.
If you meet the qualifications listed above and are interested in joining our team, please submit your resume for consideration. We look forward to hearing from you!
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 25 per week
Schedule:
• Monday to Friday
Application Question(s):
• Please briefly describe your interest in this position at Albemarle Hopeline, and how you think you would apply your skills and experiences to the role.
Experience:
• administrative office support: 1 year (Required)
Ability to Relocate:
• Elizabeth City, NC: Relocate before starting work (Required)
Work Location: In person Show more details...
via Geebo
posted_at: 5 days agoschedule_type: Full-time and Part-timesalary: 20–28 an hour
HopeLine, Inc.
HopeLine, Inc.
Wake Forest, NC Wake Forest, NC Part-time Part-time $14 an hour $14 an hour 1 day ago 1 day ago 1 day ago HopeLine, Inc...
Job Description Position:
Crisis Line Advocate (CLA) Reports to:
Program Coordinator Salary:
$14.
00 per/hr Shift to fill:
Overnights and weekends - rotating Scope:
All CLAs are responsible for HopeLine Crisis Line and Text Line coverage during shift times that are traditionally difficult to cover
HopeLine, Inc.
HopeLine, Inc.
Wake Forest, NC Wake Forest, NC Part-time Part-time $14 an hour $14 an hour 1 day ago 1 day ago 1 day ago HopeLine, Inc...
Job Description Position:
Crisis Line Advocate (CLA) Reports to:
Program Coordinator Salary:
$14.
00 per/hr Shift to fill:
Overnights and weekends - rotating Scope:
All CLAs are responsible for HopeLine Crisis Line and Text Line coverage during shift times that are traditionally difficult to cover with volunteers; flexibility is key in this role.
Some full-time CLAs will have set shifts, while part-time CLAs will fill more gaps in coverage.
This position is also responsible for assisting the Program Coordinator as needed in new volunteer training, orientation/mentorship, and helping to facilitate supportive relationships with volunteers.
A high level of communication and teamwork with other staff is imperative to a successful CLA.
Official schedule will be set after an applicant is chosen and will be subject to change to reflect the needs of HopeLine.
CLAs are managed directly by the Program Coordinator.
Key Duties &
Responsibilities:
Examples of key responsibilities are interpreted as being descriptive and not restrictive in nature.
1.
Use HopeLine training to respond to incoming crisis calls and texts.
2.
Complete Reassurance Calls during appropriate hours.
3.
Complete call reports, call exceptions, and other reporting needs.
4.
Embody the HopeLine mission and Active Listening philosophy.
5.
Manage designated mentees with direction from the PC.
6.
Participate in new volunteer training classes, internships, and orientation processes.
7.
Participate in volunteer recognition/ retention events.
8.
Attend monthly all-staff meetings and weekly one-on-ones with the PC.
9.
Sign up for shifts within iCarol and report hours worked within Zenefits.
10.
Abide by all HopeLine policies and procedures.
Specific Requirements:
Candidate must possess the ability to be communicative, reliable, trustworthy, computer literate, comfortable with technology and the use of standard HopeLine programs and networks.
Applicant must be trained and show proficient skill in HopeLine specific Active Listening.
If candidate chosen is not HopeLine Active Listening trained, there will be compensation to complete training.
Candidate will possess excellent communication skills and be very comfortable with challenging/ recurring callers and texters.
Applicant should be extremely organized, self-motivated, be able to multi-task.
Applicant will directly work in partnership with the Program Coordinator and Executive Director to achieve HopeLine's mission.
Job Type:
Part-time Pay:
$14.
00 per hour Schedule:
Night shift Weekends only Application Question(s):
Do you live in North Carolina - preferably Raleigh, Nc and surrounding areas?
Experience:
crisis line (Preferred) License/Certification:
Driver's License (Preferred) Work Location:
Hybrid remote in Wake Forest, NC 27587 Position:
Crisis Line Advocate (CLA).
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
HopeLine, Inc.
Wake Forest, NC Wake Forest, NC Part-time Part-time $14 an hour $14 an hour 1 day ago 1 day ago 1 day ago HopeLine, Inc...
Job Description Position:
Crisis Line Advocate (CLA) Reports to:
Program Coordinator Salary:
$14.
00 per/hr Shift to fill:
Overnights and weekends - rotating Scope:
All CLAs are responsible for HopeLine Crisis Line and Text Line coverage during shift times that are traditionally difficult to cover with volunteers; flexibility is key in this role.
Some full-time CLAs will have set shifts, while part-time CLAs will fill more gaps in coverage.
This position is also responsible for assisting the Program Coordinator as needed in new volunteer training, orientation/mentorship, and helping to facilitate supportive relationships with volunteers.
A high level of communication and teamwork with other staff is imperative to a successful CLA.
Official schedule will be set after an applicant is chosen and will be subject to change to reflect the needs of HopeLine.
CLAs are managed directly by the Program Coordinator.
Key Duties &
Responsibilities:
Examples of key responsibilities are interpreted as being descriptive and not restrictive in nature.
1.
Use HopeLine training to respond to incoming crisis calls and texts.
2.
Complete Reassurance Calls during appropriate hours.
3.
Complete call reports, call exceptions, and other reporting needs.
4.
Embody the HopeLine mission and Active Listening philosophy.
5.
Manage designated mentees with direction from the PC.
6.
Participate in new volunteer training classes, internships, and orientation processes.
7.
Participate in volunteer recognition/ retention events.
8.
Attend monthly all-staff meetings and weekly one-on-ones with the PC.
9.
Sign up for shifts within iCarol and report hours worked within Zenefits.
10.
Abide by all HopeLine policies and procedures.
Specific Requirements:
Candidate must possess the ability to be communicative, reliable, trustworthy, computer literate, comfortable with technology and the use of standard HopeLine programs and networks.
Applicant must be trained and show proficient skill in HopeLine specific Active Listening.
If candidate chosen is not HopeLine Active Listening trained, there will be compensation to complete training.
Candidate will possess excellent communication skills and be very comfortable with challenging/ recurring callers and texters.
Applicant should be extremely organized, self-motivated, be able to multi-task.
Applicant will directly work in partnership with the Program Coordinator and Executive Director to achieve HopeLine's mission.
Job Type:
Part-time Pay:
$14.
00 per hour Schedule:
Night shift Weekends only Application Question(s):
Do you live in North Carolina - preferably Raleigh, Nc and surrounding areas?
Experience:
crisis line (Preferred) License/Certification:
Driver's License (Preferred) Work Location:
Hybrid remote in Wake Forest, NC 27587 Position:
Crisis Line Advocate (CLA).
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
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