Most recent job postings at hopeline
via Indeed posted_at: 14 hours agoschedule_type: Part-timesalary: 21 an hour
```Job Summary``` Hope line staff provide psychosocial support, referral, and recovery-oriented services for callers to the Hope and Healing Center & Institute’s mental health support line. The line is not a crisis line, but a place for people to call and receive emotional support. The position is remote (work from home) and part-time. Applicant must provide own computer and wifi, software is... provided. https://hopeandhealingcenter.org/get-help-hope-line/ The ```Job Summary```
Hope line staff provide psychosocial support, referral, and recovery-oriented services for callers to the Hope and Healing Center & Institute’s mental health support line. The line is not a crisis line, but a place for people to call and receive emotional support. The position is remote (work from home) and part-time. Applicant must provide own computer and wifi, software is... provided. https://hopeandhealingcenter.org/get-help-hope-line/

The Hope Line Operator must support the mission and objectives of HHCI.

Job Duties

· Participate in online team meetings when requested

· Provide service referrals for every caller

· Assist in a “warm handoff” for callers in crisis or in need of referrals

· Provide phone and/or chat support to caller; Utilize telephone, SMS texting, and/or web chat to interact with callers

· Ensure that all Hope Line policies are followed

· Maintain professional boundaries with callers, implementing support policies when needed

· Help with collecting and documenting caller information

· Work with a diverse population of callers

· Effectively communicate with Hope Line Supervisor

· Availability and willingness to work evening hours and weekend hours

· Other duties as assigned by the support line supervisor

Required Skills

· Courteous, empathic, and professional manner

· Comfortable serving as phone support of a person with serious mental illness

· Active listening skills to establish working alliance with callers

· Ability to maintain professional demeanor when handling difficult contacts

· Strong work ethic, particularly in team setting

· Efficiency with information-gathering, problem-solving, and conflict-resolution

· Superior communication skills to convey information clearly, accurately, and completely

· Ability to work efficiently both in a team and independently

If you are a self-motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team and help us deliver outstanding support to our valued community.

Job Type: Part-time

Pay: $21.00 per hour

Expected hours: 6 per week

Benefits:
• Paid training

Experience level:
• Under 1 year

Shift:
• Evening shift

Work Location: Remote
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via Glassdoor posted_at: 11 days agoschedule_type: Part-timesalary: 17–19 an hour
Albemarle Hopeline, Inc. is a private, non-profit organization that has been providing assistance to victims of domestic violence and sexual assault in northeastern NC for more than 40 years, and we are looking to add a passionate employee to our office team! We are seeking an experienced, detail-oriented, and organized Office Assistant to join our team... Responsibilities: 1. Assisting with grant and financial reporting, including reconciling, Albemarle Hopeline, Inc. is a private, non-profit organization that has been providing assistance to victims of domestic violence and sexual assault in northeastern NC for more than 40 years, and we are looking to add a passionate employee to our office team!

We are seeking an experienced, detail-oriented, and organized Office Assistant to join our team...

Responsibilities:
1. Assisting with grant and financial reporting, including reconciling, compiling, and uploading supporting documentation for state and federal grant reports.

2. Assist in outreach and marketing endeavors by designing flyers and other printed materials, and aiding in social media outreach efforts.

3. Maintaining the necessary inventory of office supplies, assisting with ordering/purchasing as needed.

4. Completing agency-related errands as needed (may require occasional travel to satellite offices).

5. Assisting with correspondence, filing, faxing, copying, etc.

6. Organizing agency records, files, correspondence and other related materials (to include digitizing paper files as needed).

7. Providing primary relief for the agency's Receptionist, insuring that the front desk is staffed, and all phone calls appropriately answered during business hours. Will cover the front desk during Receptionist’s lunch hour. As a crisis organization, Receptionist duties require someone who is calm under pressure, empathetic to those in crisis, and strict confidentiality considerations.

8. Other duties as assigned by Finance Manager, Administrative Assistant, and/or Executive Director in accordance with the ever-changing needs of the agency.

Qualifications
- 1. Degree in Business Administration or related field preferred

2. Experience in providing administrative support in an office setting required

3. Experience in grants reporting or financial duties strongly preferred.

4. Previous job experience in non-profit setting preferred.

5. Experience in graphic design and social media marketing strongly preferred.

6. Strong computer skills, including a firm knowledge of Microsoft Excel is required

7. Excellent interpersonal communication skills

8. Strong problem-solving skills and excellent attention to detail

9. Access to reliable transportation; satisfactory driving record

10. Ability to adhere to Hopeline’s policy and procedures including strict confidentiality policies.

Please note that this is not an exhaustive list of duties and responsibilities. The Office Assistant may be required to perform additional tasks as needed.

Hours are Monday-Friday 9am-2pm.

If you meet the qualifications listed above and are interested in joining our team, please submit your resume for consideration. We look forward to hearing from you!

Job Type: Part-time

Pay: $17.00 - $19.00 per hour

Expected hours: 25 per week

Schedule:
• Monday to Friday

Application Question(s):
• Please briefly describe your interest in this position at Albemarle Hopeline, and how you think you would apply your skills and experiences to the role.

Experience:
• administrative office support: 1 year (Required)

Ability to Relocate:
• Elizabeth City, NC: Relocate before starting work (Required)

Work Location: In person
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via Geebo posted_at: 5 days agoschedule_type: Full-time and Part-timesalary: 20–28 an hour
HopeLine, Inc. HopeLine, Inc. Wake Forest, NC Wake Forest, NC Part-time Part-time $14 an hour $14 an hour 1 day ago 1 day ago 1 day ago HopeLine, Inc... Job Description Position: Crisis Line Advocate (CLA) Reports to: Program Coordinator Salary: $14. 00 per/hr Shift to fill: Overnights and weekends - rotating Scope: All CLAs are responsible for HopeLine Crisis Line and Text Line coverage during shift times that are traditionally difficult to cover HopeLine, Inc.
HopeLine, Inc.
Wake Forest, NC Wake Forest, NC Part-time Part-time $14 an hour $14 an hour 1 day ago 1 day ago 1 day ago HopeLine, Inc...
Job Description Position:
Crisis Line Advocate (CLA) Reports to:
Program Coordinator Salary:
$14.
00 per/hr Shift to fill:
Overnights and weekends - rotating Scope:
All CLAs are responsible for HopeLine Crisis Line and Text Line coverage during shift times that are traditionally difficult to cover with volunteers; flexibility is key in this role.
Some full-time CLAs will have set shifts, while part-time CLAs will fill more gaps in coverage.
This position is also responsible for assisting the Program Coordinator as needed in new volunteer training, orientation/mentorship, and helping to facilitate supportive relationships with volunteers.
A high level of communication and teamwork with other staff is imperative to a successful CLA.
Official schedule will be set after an applicant is chosen and will be subject to change to reflect the needs of HopeLine.
CLAs are managed directly by the Program Coordinator.
Key Duties &
Responsibilities:
Examples of key responsibilities are interpreted as being descriptive and not restrictive in nature.
1.
Use HopeLine training to respond to incoming crisis calls and texts.
2.
Complete Reassurance Calls during appropriate hours.
3.
Complete call reports, call exceptions, and other reporting needs.
4.
Embody the HopeLine mission and Active Listening philosophy.
5.
Manage designated mentees with direction from the PC.
6.
Participate in new volunteer training classes, internships, and orientation processes.
7.
Participate in volunteer recognition/ retention events.
8.
Attend monthly all-staff meetings and weekly one-on-ones with the PC.
9.
Sign up for shifts within iCarol and report hours worked within Zenefits.
10.
Abide by all HopeLine policies and procedures.
Specific Requirements:
Candidate must possess the ability to be communicative, reliable, trustworthy, computer literate, comfortable with technology and the use of standard HopeLine programs and networks.
Applicant must be trained and show proficient skill in HopeLine specific Active Listening.
If candidate chosen is not HopeLine Active Listening trained, there will be compensation to complete training.
Candidate will possess excellent communication skills and be very comfortable with challenging/ recurring callers and texters.
Applicant should be extremely organized, self-motivated, be able to multi-task.
Applicant will directly work in partnership with the Program Coordinator and Executive Director to achieve HopeLine's mission.
Job Type:
Part-time Pay:
$14.
00 per hour Schedule:
Night shift Weekends only Application Question(s):
Do you live in North Carolina - preferably Raleigh, Nc and surrounding areas?
Experience:
crisis line (Preferred) License/Certification:
Driver's License (Preferred) Work Location:
Hybrid remote in Wake Forest, NC 27587 Position:
Crisis Line Advocate (CLA).
Estimated Salary: $20 to $28 per hour based on qualifications
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via HigherEdJobs posted_at: 18 days agoschedule_type: Full-time and Part-time
Job Category Staff & Executive - Healthcare - Medical and Patient Services ... Overview Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one Job Category
Staff & Executive - Healthcare - Medical and Patient Services
...
Overview
Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary
Rutgers, The State University of New Jersey is seeking a Part Time Mental Health Specialist II for the Suicide Hotline Call Center within Rutgers University Behavioral Health Care.

The purpose of the Part Time Mental Health Specialist II is to perform functions in support of the Unit's mission providing streamlined, prompt, and "customer friendly" services to callers of the UBHC statewide Suicide Prevention Hotline. Receives telephone requests for service, undertakes assessment of the service need of the caller or customer, and responds by offering support and appropriate referrals or disposition. Demonstrates competency in recognizing the unique needs of callers and applying relevant assessment and support skills with regard to a wide range of issues

Among the key duties of this position are the following:
• Assists callers in identifying their personal recovery goals, assists in setting objectives for each goal, and determines interventions to be used based on the consumer's recovery/life goals.
• Develops and maintains a relationship with callers so that he/she can identify emotional, psychiatric or behavioral changes which may require further intervention or treatment. Helps the caller effectively address the problem, and/or refers the consumer to the appropriate clinical staff.
• Advocates for appropriate resources for caller and families based on assessed needs as measured by supervisory observation.
• May facilitate structured skill training groups, such as social skills, assertiveness, anger management, symptom management and psycho-educational groups on a variety of mental health issues.
• As part of the Call Center, actively participates in ensuring the telephone calls/service requests are handled in an effective and "caller friendly" manner.
• Assesses telephone service requests/referrals and responds in accordance with prescribed procedures.
• Performs assessment and makes appropriate disposition as indicated by feedback from receiving program/referral; caller satisfaction and supervised observations or other provider.
• Assumes overall management for completion of call and documentation for disposition.

Position Status: Part Time

Daily Work Shift: Night

Work Arrangement
Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a fully remote work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu.

FLSA: Nonexempt

Grade: 1875

Position Salary: $25.55 per hour

Annual Minimum Salary: 25.550

Annual Mid Range Salary: 26.050

Annual Maximum Salary: 26.830

Standard Hours: 40.00

Union Description: Non-Union

Payroll Designation: PeopleSoft

Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.

Terms of Appointment: Staff - 12 month

Position Pension Eligibility: None

Minimum Education and Experience
• Four (4) years of full-time paid experience in an appropriate mental health field or human services field or a Bachelor's Degree in a relevant mental health or human services field.

Physical Demands and Work Environment
Physical Demands: This position demands standing, walking throughout the program space. Lifting up to 20 lbs.

Work Environment: Handles phone requests under time and decision-making pressure. Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting. Crisis intervention is a common occurrence.

Regional Campus: Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus: Piscataway (RBHS)

City
Piscataway

State
NJ
Show more details...
via ZipRecruiter posted_at: 4 days agoschedule_type: Full-time and Part-timesalary: 25.55 an hourwork_from_home: 1
Position Details Position Information... Recruitment/Posting Title Mental Health Specialist II - Part Time - NJ Hopeline Job Category Staff & Executive - Healthcare - Medical and Patient Services Department UBHC NJ Hopeline Overview Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout Position Details

Position Information...

Recruitment/Posting Title
Mental Health Specialist II - Part Time - NJ Hopeline

Job Category
Staff & Executive - Healthcare - Medical and Patient Services

Department
UBHC NJ Hopeline

Overview

Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary

Rutgers, The State University of New Jersey is seeking a Part Time Mental Health Specialist II for the Suicide Hotline Call Center within Rutgers University Behavioral Health Care.

The purpose of the Part Time Mental Health Specialist II is to perform functions in support of the Unit's mission providing streamlined, prompt, and "customer friendly" services to callers of the UBHC statewide Suicide Prevention Hotline. Receives telephone requests for service, undertakes assessment of the service need of the caller or customer, and responds by offering support and appropriate referrals or disposition. Demonstrates competency in recognizing the unique needs of callers and applying relevant assessment and support skills with regard to a wide range of issues

Among the key duties of this position are the following:
• Assists callers in identifying their personal recovery goals, assists in setting objectives for each goal, and determines interventions to be used based on the consumer's recovery/life goals.
• Develops and maintains a relationship with callers so that he/she can identify emotional, psychiatric or behavioral changes which may require further intervention or treatment. Helps the caller effectively address the problem, and/or refers the consumer to the appropriate clinical staff.
• Advocates for appropriate resources for caller and families based on assessed needs as measured by supervisory observation.
• May facilitate structured skill training groups, such as social skills, assertiveness, anger management, symptom management and psycho-educational groups on a variety of mental health issues.
• As part of the Call Center, actively participates in ensuring the telephone calls/service requests are handled in an effective and "caller friendly" manner.
• Assesses telephone service requests/referrals and responds in accordance with prescribed procedures.
• Performs assessment and makes appropriate disposition as indicated by feedback from receiving program/referral; caller satisfaction and supervised observations or other provider.
• Assumes overall management for completion of call and documentation for disposition.

Position Status
Part Time

Hours Per Week

Daily Work Shift
Night

Work Arrangement

Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a fully remote work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu.

FLSA
Nonexempt

Grade
1875

Position Salary
$25.55 per hour

Annual Minimum Salary
25.550

Annual Mid Range Salary
26.050

Annual Maximum Salary
26.830

Standard Hours
40.00

Union Description
Non-Union

Payroll Designation
PeopleSoft

Benefits

Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.

Seniority Unit

Terms of Appointment
Staff - 12 month

Position Pension Eligibility
None

Qualifications

Minimum Education and Experience
• Four (4) years of full-time paid experience in an appropriate mental health field or human services field or a Bachelor's Degree in a relevant mental health or human services field.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

Preferred Qualifications

Equipment Utilized

Physical Demands and Work Environment

Physical Demands: This position demands standing, walking throughout the program space. Lifting up to 20 lbs.

Work Environment: Handles phone requests under time and decision-making pressure. Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting. Crisis intervention is a common occurrence.

Special Conditions

Posting Details

Posting Number
24ST0501

Posting Open Date

Special Instructions to Applicants

Regional Campus
Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus
Piscataway (RBHS)

City
Piscataway

State
NJ

Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees, Rutgers University requires all prospective employees to provide proof that they are vaccinated against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Rutgers University may require certain prospective employees to receive an updated (bivalent) vaccine dose. Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement
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via Salary.com posted_at: 11 days agoschedule_type: Full-time and Part-timework_from_home: 1
CancerCare Hopeline Specialist National Office... This is a hybrid position and will require both in-person and remote work Salary – $27.47 per hour CancerCare is the leading national organization dedicated to providing free, professional support services, including resource navigation, individual counseling, support groups, educational workshops, publications, and financial assistance to anyone affected by cancer. CancerCare’s National Office CancerCare Hopeline Specialist

National Office...

This is a hybrid position and will require both in-person and remote work

Salary – $27.47 per hour

CancerCare is the leading national organization dedicated to providing free, professional support services, including resource navigation, individual counseling, support groups, educational workshops, publications, and financial assistance to anyone affected by cancer. CancerCare’s National Office location seeks a part-time Hopeline Specialist to be responsible for delivering CancerCare’s free services to people whose lives are affected by cancer. They will work two days from 9 AM to 5 PM in person, and one day from 10 AM to 6 PM, Monday through Friday for up to 22 hours per week. The remaining hour can be added to any day selected and preapproved.

The Hopeline Specialist will be responsible for:
• Providing immediate assistance and support to cancer patients, caregivers and/or those who are bereaved by contacting CancerCare via a national toll-free Hopeline
• Addressing client needs by conducting timely and effective financial assessments and evaluations as needed
• Utilizes knowledge of community resources to refer clients to appropriate services to ensure continuity and quality of care
• Documenting all activities in a timely manner according to departmental protocols
• Participating in local presentations, workshops, health fairs, fundraising, walks and community events
• Upholding the CancerCare brand and philosophy
• Demonstrating a commitment and passion about the organization’s mission and goals
• Bilingual Spanish Strongly Preferred
• Bachelor’s Degree Required, preferably in social work, human services or psychology
• Formal training in health education of two years or equivalent experience
• Prior experience in a health-related environment, preferably with an oncology focus, preferably in a customer service or customer care role
• Prior experience utilizing cancer screening programs and navigation services
• A willingness to work with clients who are experiencing stress and trauma in their lives as a result of coping with chronic and life-threatening illnesses
• Excellent communication (both oral and written), highly organized with strong analytical, problem-solving, and interpersonal skills, with the ability to write quickly, clearly and compellingly
• Proficiency in computer skills and Microsoft Office (Word, PowerPoint, Excel, Outlook, Zoom) as well as the ability to utilize multiple programs simultaneously
• Strong verbal skills, including a clear and distinct speaking voice, solid writing, telephone, and interpersonal skills, including “soft skills” (e.g., empathy, establishing rapport, active listening, etc.)

Please provide a cover letter with your resume.

This job posting provides a general list of the essential responsibilities and qualifications required for this position. It does not represent a contract for employment, and CancerCare reserves the right to change the description and/or posting at any time without notice.

CancerCare provides an attractive benefits package that includes health insurance, a retirement plan, paid time off, standard holidays, and commuter benefits.

CancerCare is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender identity or expression, sexual orientation, age, marital status, disability, genetic information, veteran/military status, or any other protected characteristic as established under law. We are dedicated to providing an inclusive and welcoming environment for our staff and clients
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via HERC Jobs posted_at: 17 days agoschedule_type: Part-time
Position Summary: Rutgers, The State University of New Jersey is seeking a Part Time Mental Health Specialist II for the Suicide Hotline Call Center within Rutgers University Behavioral Health Care. The purpose of the Part Time Mental Health Specialist II is to perform functions in support of the Unit's mission providing streamlined, prompt, and Position Summary:
Rutgers, The State University of New Jersey is seeking a Part Time Mental Health Specialist II for the Suicide Hotline Call Center within Rutgers University Behavioral Health Care.

The purpose of the Part Time Mental Health Specialist II is to perform functions in support of the Unit's mission providing streamlined, prompt, and
Show more details...
via HigherEdJobs posted_at: 18 days agoschedule_type: Full-time, Part-time, and Per diem
Job Category Staff & Executive - Healthcare - Medical and Patient Services ... Overview Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one Job Category
Staff & Executive - Healthcare - Medical and Patient Services
...
Overview
Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary
Rutgers, The State University of New Jersey is seeking a Per Diem Mental Health Specialist II for the Suicide Hotline Call Center within Rutgers University Behavioral Health Care.

The primary purpose of the Per Diem Mental Health Specialist II is to Perform functions in support of the Unit's mission providing streamlined, prompt, and "customer friendly" services to callers of the UBHC statewide Suicide Prevention Hotline. Receives telephone requests for service, undertakes assessment of the service need of the caller or customer, and responds by offering support and appropriate referrals or disposition. Demonstrates competency in recognizing the unique needs of callers and applying relevant assessment and support skills with regard to a wide range of issues.

Among the key duties of this position are the following:
• Assists callers in identifying their personal recovery goals, assists in setting objectives for each goal, and determines interventions to be used based on the consumer's recovery/life goals.
• Develops and maintains a relationship with callers so that he/she can identify emotional, psychiatric or behavioral changes which may require further intervention or treatment. Helps the caller effectively address the problem, and/or refers the consumer to the appropriate clinical staff.
• Advocates for appropriate resources for caller and families based on assessed needs.
• May facilitate structured skill training groups, such as social skills, assertiveness, anger management, symptom management and psycho-educational groups on a variety of mental health issues.
• As part of the Call Center, actively participates in ensuring the telephone calls/service requests are handled in an effective and "caller friendly" manner.
• Assesses telephone service requests/referrals and responds in accordance with prescribed procedures.
• Assesses caller's condition in order to make/authorize an appropriate disposition.
• Acquires familiarity with other providers, and other pertinent organizations and resources, in order to facilitate telephone activities, develop work relationships, and provide information and guidance to callers.

Position Status: Per Diem

Daily Work Shift: Rotating

Work Arrangement
Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a fully remote work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu.

FLSA: Nonexempt

Grade: 99H

Position Salary: $25.30 per hour

Annual Minimum Salary: 0.000

Annual Mid Range Salary: 0.000

Annual Maximum Salary: 0.000

Standard Hours: 1.00

Payroll Designation: PeopleSoft

Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.

Terms of Appointment: Staff - 12 month

Position Pension Eligibility: None

Minimum Education and Experience
• Four (4) years of full-time paid experience in an appropriate mental health field or human services field or a Bachelor's Degree in a relevant mental health or human services field.

Physical Demands and Work Environment
Physical Demands: This position demands standing, walking throughout the program space. Lifting up to 20 lbs.

Work Environment: Handles phone requests under time and decision-making pressure. Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting. Crisis intervention is a common occurrence.

Regional Campus: Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus: Piscataway (RBHS)

City
Piscataway

State
NJ
Show more details...
via Glassdoor schedule_type: Full-timesalary: 75K–81K a year
Title: Crisis Clinician FLSA status: Full-time, exempt* Salary Range: $75,000-81,000 Reports to: Crisis Supervisor Location: Glenwood Springs, Colorado... ( This position is located on the Western Slope of Colorado.) Overview: Aspen Hope Center is a private non-profit agency, established in 2010 to fill the gaps in mental health service, primarily immediate access to care. Opening with a 24-hour HopeLine, mobile crisis and co-response team, and intensive Title: Crisis Clinician FLSA status: Full-time, exempt*
Salary Range: $75,000-81,000 Reports to: Crisis Supervisor
Location: Glenwood Springs, Colorado...
( This position is located on the Western Slope of Colorado.)

Overview:
Aspen Hope Center is a private non-profit agency, established in 2010 to fill the gaps in mental health service, primarily immediate access to care. Opening with a 24-hour HopeLine, mobile crisis and co-response team, and intensive stabilization program, the agency was the first-of-its kind in the state and remains the only freestanding crisis agency in Colorado. Serving individuals of all ages, Aspen Hope Center is widely respected for its integrity and honesty in work. Launching a successful school-based program and consulting with other counties and communities to stand up mobile crisis teams, Aspen Hope Center is proud of all the work that has been accomplished.

Job Summary:
Aspen Hope Center crisis clinicians are the core staff member interacting with every client.
Therefore, it is essential that all interactions are conducted in a professional, courteous, and ethical manner. The clinicians are responsible for making sure each caller is treated with compassion and time is taken to determine the appropriate course of treatment.

A crisis clinician’s role is to provide care and immediate mental health services to anyone who calls. Primary function is to assess and triage individuals who present with any type of mental health crisis – as defined by the caller. The role of the clinician will be to ensure continuity of care: an immediate and professional intake or evaluation, collaboration with proper agencies, referral to appropriate type and level of service, and advocacy for any treatment deemed necessary beyond the initial crisis.

Duties and Responsibilities:

● Has set office and on-call shifts for answering calls via office landline or cell phone and provides appropriate information and referral to caller

● Understands that response time for a call is immediate. Clients should not have to leave messages

● Is available for on-site evaluation at the start of shift and response time should be within
30-60 minutes

● Assesses nature of the call and initiates appropriate response, intervention and level of service

● Manages a 911 crisis scene when requested by first responders – this may be grief support or navigating the medics, officers, investigators, coroner and more while keeping community members in the loop of what is happening and helping them to cope

● When on scene clinician will provide immediate crisis intervention services including suicide risk assessment, mental status exam and assessment of any other psychological and physical needs.

● Collaborates with family or other appropriate persons, relevant to the situation at hand
● Staff cases, when necessary, with the admin on call
● Obtains proper paperwork and maintains strict adhesion to confidentiality
● Determines type and level of care for the individual assessed and documents accordingly
● Contacts other agencies (EMS, law enforcement, etc.) when necessary
● Initiates M-1 for involuntary treatment only when necessary
● Provides individual who was assessed (and/ or their family) with necessary written information for follow up and education, also for any consent that may be done with the agency or therapist receiving the individual for treatment

● Attends staff meetings with the clinical director/executive director
● Will establish and maintain strong interagency relationships, including first response agencies, local mental health professionals, human service agencies and psychiatric facilities throughout the state.

● Communicates all shift activity verbally and in writing to the clinician taking over during shift change

● All clinical documentation for shift activity is required to be completed and in the system prior to ending a shift. If a shift spans more than 24 hours, documentation for the day must be completed before the next business day

● Attends relevant trainings as needed for continuing education
● English/Spanish bilingual abilities are a plus

Knowledge, Skills, and Abilities:

● Knowledge of DSM-IV TR and DSM 5 diagnoses and symptoms
● Knowledge of local and agency resources for referrals
● Skilled at assessing level of suicidality in individuals who present for help
● Skilled at working with various types of individuals and knowing how to approach each one
● Skilled in basic computer operations – Word, internet use and data management
● Ability to establish priorities, work independently, and proceed with objectives without supervision
● Ability to maintain boundaries with clients, practitioners, agencies and community members
● Ability to uphold confidentiality at all times and when sharing information with those who have signed releases, ability to use the minimum necessary rule is imperative
● Ability to maintain composure, professionalism, and structure in any given situation
● Ability to maintain communication with clinical team on a daily basis
● Ability to handle and resolve recurring problems

Credentials and Experience:

● Masters degree in counseling, psychology, social work or related field from an accredited university. An RN license with at least two years psychiatric experience is acceptable also.

● Colorado state license preferred (or at minimum, conditional/provisional license or license eligible within 90-day probationary period)
● Experience in crisis role or proficiency in trauma and suicide assessments

Benefits for Full-time Employees:

● Paid time off
● Medical, dental and vision insurance available
● 403b contribution with discretionary employer match
● Employee wellness stipend
• A full-time Aspen Hope Center crisis clinician is salaried for 72 hours on call each week whereby they take calls, provide assessments, triage clients, follow up with previous clients and conduct any other business required. This time is deemed equivalent to 40 hours of full-time office work.

This job description is not an employment contract, nor is it intended to show every detail of the duties and requirements of the job. The job description is intended to provide a listing of primary responsibilities and tasks. The job description may be augmented by performance expectations and additional duties, which may be assigned either in writing or verbally at any time by management.

It is the established policy of Aspen Hope Center to provide equal employment opportunities to all qualified persons and to administer all aspects and conditions of employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, medical condition, severe or morbid obesity, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. Aspen Hope Center takes allegations of discrimination, harassment and retaliation very seriously and will promptly conduct an investigation when warranted.Equal employment opportunity includes, but is not limited to, employment, training, promotion, demotion, transfer, leaves of absence, and termination.

Job Type: Full-time

Pay: $75,000.00 - $81,000.00 per year

Benefits:
• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Patient demographics:
• Adolescents
• Adults
• Children
• Older adults

Schedule:
• Day shift
• Evenings as needed
• Evening shift
• Holidays
• Morning shift
• Night shift
• On call
• Overnight shift
• Rotating shift
• Weekends as needed

Education:
• Bachelor's (Preferred)

Ability to Commute:
• Glenwood Springs, CO (Required)

Work Location: In person
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