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Hotel manager
Person managing a hotel
Hotelmanagement.net is a comprehensive online resource for all things related to the hospitality industry. From news and trends to in-depth analysis and expert advice, the website covers every aspect of hotel management. With a focus on technology, sustainability, and customer experience, Hotelmanagement.net provides valuable insights for hoteliers looking to stay ahead in a competitive market. Whether you are a seasoned professional or just starting out in the industry, this website offers a wealth of information to help you succeed in the world of hotel management.
● https://www.hotelogix.com/blog/2017/09/22/infographic-top-five-core-duties-hotel-manager-focus/hospitalityinsights.ehl.eduIt is true that managing a hotel requires a great deal of dedication. It is a complex, demanding job, but the rewards can be rich indeed for those who choose to tackle it.
These include: One of the hotel manager's job responsibilities includes creating an environment that's enjoyable to the guests at their establishment.sg.indeed.comA hotel manager's job responsibilities and specific duties may vary depending on their speciality, organisation and location, but there are some common tasks regardless of these variables.
Hotel managers also enforce customer service standards so that other hotel workers can address guests' concerns on their own. A hotel manager is also responsible for the staff at their establishment.sg.indeed.comThe customer service aspect of hotel management involves listening to guests' concerns, finding quick resolutions to their complaints and ensuring that guests have access to the amenities they expect.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CitySan Antonio, Texas
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Latitude\Longitude29.4889 / -98.3987 Google Map
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Traffic rank#56,277 Site Rank
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Site age22 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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NamesHotel Manager, General Manager, Hotelier
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Activity sectorsHospitality Management,,,Business
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CompetenciesOperations Management,Team building,Advanced Knowledge of,Hotel,Operations,Human Resources Management,Financial Management,Sales Management,Events Management,Marketing,Revenue Management,Customer Relationship Management
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Fields of employmentHotels
Traffic rank
#56,277
#56,277
Site age
22 yrs
22 yrs
Location
United States
United States
Popular Questions for Hotel manager
Newest job postings for Hotel manager
via WayUp
posted_at: 3 days agoschedule_type: Full-time
We have an exciting opportunity for someone looking to lead our team and provide the best service for our guests as the next General Manager of our busy hotel. Do you enjoy bringing new and creative ideas to help drive revenue and building strong relationships with guests to gain repeat business? Our ideal candidate brings a high standard of service quality along with at least 3 or more years of hospitality experience, preferably in a hotel management
We have an exciting opportunity for someone looking to lead our team and provide the best service for our guests as the next General Manager of our busy hotel. Do you enjoy bringing new and creative ideas to help drive revenue and building strong relationships with guests to gain repeat business? Our ideal candidate brings a high standard of service quality along with at least 3 or more years of hospitality experience, preferably in a hotel management role. As the General Manager, you will oversee HR matters, including interviewing, hiring, training, assigning work, coaching/counseling, and performance management. If this describes you, apply today! Responsibilities: • Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success • Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them • Create a budget... to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services • Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities Qualifications: • High school diploma or equivalent GED; degree in hospitality or related field of study preferred • Must have at least 5 or more years of experience in the hospitality field • Previous experience as a hotel manager, assistant manager, or hotel department manager required • Demonstrate excellent organizational skills, communication skills, and problem-solving skills Compensation: $60,500 yearly
• Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success • Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them • Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services • Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities • Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep Show more details...
• Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success • Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them • Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services • Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities • Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep Show more details...
via LinkedIn
posted_at: 16 hours agoschedule_type: Full-time
Do you want to work for a great company with competitive benefits and pay? The Holiday Inn Express & Suites Tacoma Downtown looking to hire a Guest Service Representative. If you think you'd be a great addition to our team, please apply!
Benefits...
• Medical, dental, and vision offered after qualification period
• Competitive performance bonuses – potential for up to $650 monthly
• Employee discounts at IHG Hotels worldwide
• Referral
Do you want to work for a great company with competitive benefits and pay? The Holiday Inn Express & Suites Tacoma Downtown looking to hire a Guest Service Representative. If you think you'd be a great addition to our team, please apply!
Benefits...
• Medical, dental, and vision offered after qualification period
• Competitive performance bonuses – potential for up to $650 monthly
• Employee discounts at IHG Hotels worldwide
• Referral bonus program - $200/referred employee after 30 days of employment, some restrictions apply
• Tacoma Paid Leave
• Vacation time accrued based on hours worked
• Free parking
Job Description
• Greets and completes standard check-in procedures for arriving guests daily, using both manual and computerized methods ensuring guest satisfaction
• Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and help guests with directions and area activities
• Controls and records financial transactions a front desk
• Maintains good customer relations by staying informed of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone
• Maintains a friendly, cheerful, and courteous demeanor at all times
• Performs other duties as assigned, requested, or deemed necessary by management
• Contributes and maintains established information and communication sources such as department and front desk log books to enhance department communications and operations
• Aids other associates and departments to contribute to the best overall performance of the department and the hotel
• Ensure safety by following the safety and sanitation procedures and reporting suspicious activity to management
Preferred Skills
• Strong Computer skills, including Microsoft Office
• Ability to type 40+wpm
• Able to learn new web applications
• Previous customer service experience preferred
• Strong work ethic
• Able to stand for extended periods of time
• Able to lift up-to 20 lbs.
• Must be able to work weekends and holidays
Job Posted by ApplicantPro Show more details...
Benefits...
• Medical, dental, and vision offered after qualification period
• Competitive performance bonuses – potential for up to $650 monthly
• Employee discounts at IHG Hotels worldwide
• Referral bonus program - $200/referred employee after 30 days of employment, some restrictions apply
• Tacoma Paid Leave
• Vacation time accrued based on hours worked
• Free parking
Job Description
• Greets and completes standard check-in procedures for arriving guests daily, using both manual and computerized methods ensuring guest satisfaction
• Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and help guests with directions and area activities
• Controls and records financial transactions a front desk
• Maintains good customer relations by staying informed of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone
• Maintains a friendly, cheerful, and courteous demeanor at all times
• Performs other duties as assigned, requested, or deemed necessary by management
• Contributes and maintains established information and communication sources such as department and front desk log books to enhance department communications and operations
• Aids other associates and departments to contribute to the best overall performance of the department and the hotel
• Ensure safety by following the safety and sanitation procedures and reporting suspicious activity to management
Preferred Skills
• Strong Computer skills, including Microsoft Office
• Ability to type 40+wpm
• Able to learn new web applications
• Previous customer service experience preferred
• Strong work ethic
• Able to stand for extended periods of time
• Able to lift up-to 20 lbs.
• Must be able to work weekends and holidays
Job Posted by ApplicantPro Show more details...
via Recruit.net
posted_at: 5 days agoschedule_type: Full-time
Job Summary : Welcome Home to Our House! We are looking to add an upbeat Front Desk Agent to our team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits
• Medical and Dental Insurance
• PTO...
• Competitive Pay
• 401(k) Retirement Savings Plan
• Life Insurance
• Disability Insurance
• Hotel Room
Job Summary : Welcome Home to Our House! We are looking to add an upbeat Front Desk Agent to our team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits
• Medical and Dental Insurance
• PTO...
• Competitive Pay
• 401(k) Retirement Savings Plan
• Life Insurance
• Disability Insurance
• Hotel Room Discounts
• Ongoing Training and Career Development
Responsibilities
• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates, and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments
Qualifications
• Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
• Experience with hotel reservations software, like OnQ or Opera
• Customer service experience
• Excellent communication and organizational skills
At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! *We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.* Apply for Front Desk Agent
Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted Show more details...
• Medical and Dental Insurance
• PTO...
• Competitive Pay
• 401(k) Retirement Savings Plan
• Life Insurance
• Disability Insurance
• Hotel Room Discounts
• Ongoing Training and Career Development
Responsibilities
• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates, and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments
Qualifications
• Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
• Experience with hotel reservations software, like OnQ or Opera
• Customer service experience
• Excellent communication and organizational skills
At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! *We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.* Apply for Front Desk Agent
Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted Show more details...
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