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HotelTonight
HotelTonight.com is a popular online platform that revolutionizes the way people book hotel accommodations. With a user-friendly interface and a mobile-first approach, the website offers last-minute deals on hotels, allowing travelers to find discounted rates for available rooms on the same day of booking or up to a week in advance. The website's inventory includes a wide range of hotels, from luxury resorts to budget-friendly options, ensuring options for every traveler's preference and budget. HotelTonight.com's seamless booking process and curated selection of properties make it a go-to site for spontaneous travelers or those seeking affordable last-minute accommodations.
The HotelTonight app and website will continue to operate as they do today. Sam Shank, HotelTonight co-founder and CEO, will lead the boutique hotel category at Airbnb.news.airbnb.comTogether, HotelTonight and Airbnb will offer guests more choices and make it easier for the world’s best boutique and independent hotels to connect with Airbnb’s global network of guests.
HotelTonight hand picks all of its partnering hotels to ensure that customers will find a great place to stay at a convenient price.flexjobs.comHotelTonight strives to reinvent the hotel booking industry to meet the mobile era while inspiring and enabling people to take “advantage of the serendipity of life.”
Hotel Tonight Promo Code (Unverified): Get $25 Off $150 or More Store-wide at Hoteltonight.com. View more details. Get the best coupons automatically with the SimplyCodes browser extension.dealspotr.comHotel Tonight is a major hotel brand that markets products and services at hoteltonight.com. Hotel Tonight competes with other top hotel brands such as Hotels.com, Marriott and Hilton.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CitySeattle, Washington
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Latitude\Longitude47.6348 / -122.345 Google Map
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Traffic rank#30,063 Site Rank
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Site age20 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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FoundedDecember 2010
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HeadquartersSan Francisco, California
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OwnerAirbnb
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Founder(s)Sam Shank,Jared Simon,Chris Bailey
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Type of siteSubsidiary of,Airbnb
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Area servedUnited States,,,Canada,,,Mexico,,,Caribbean,,,United Kingdom,,,France,,,Spain,,,Germany,,,Italy,,,Australia,,,Japan
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ServicesTravel agency
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Native client(s) oniOS,Android
Traffic rank
#30,063
#30,063
Site age
20 yrs
20 yrs
Location
United States
United States
Popular Questions for HotelTonight
Newest job postings for HotelTonight
via Meritocracy
schedule_type: Full-time
HotelTonight makes it remarkably easy to book great hotels at amazing rates on your mobile device, for tonight, tomorrow and beyond.
HotelTonight has established itself as one of the most-loved brands in travel, and the leader in mobile hotel booking. We are now seeking a PR and Communications expert to drive our awareness and adoption to the next level, as we continue building the greatest... accommodations booking service for the mobile era. The
HotelTonight makes it remarkably easy to book great hotels at amazing rates on your mobile device, for tonight, tomorrow and beyond.
HotelTonight has established itself as one of the most-loved brands in travel, and the leader in mobile hotel booking. We are now seeking a PR and Communications expert to drive our awareness and adoption to the next level, as we continue building the greatest... accommodations booking service for the mobile era. The Director of PR, Communications will define and drive HT’s business and consumer PR, as well as social media strategy, while helping craft the overall brand and company’s growth initiatives.
Interested in seeing some of our work in action? Check out our "Visit family. Stay with us" campaign!
WITHIN ONE MONTH, YOU WILL:
• Own and oversee HotelTonight’s global public relations program
• Manage a team of two
• Oversee consumer media relations programs of evergreen, seasonal and timely announcements and media campaigns
• Oversee integrated social media campaigns and customer engagement through social media
WITHIN THREE MONTHS, YOU WILL:
• Identify and pitch relevant stories to a broad range of media - including consumer, business, tech, and trade press as well as social influencers
• Hire and manage external PR resources
• Create and organize content for pitches, releases and other marketing activities
WITHIN TWELVE MONTHS, YOU WILL:
• Build and foster new press contacts; ongoing management of existing media contacts
• Build and manage events and awards calendars; manage executive speaker’s bureau
• Hire and manage external PR resources
• Develop metrics and processes that help HotelTonight measure PR and social media impact
WHAT WE'RE LOOKING FOR IN YOU:
• 10+ years of experience in marketing communications / PR management
• Experience working in marketing communications for consumer-tech, e-commerce, mobile or other high-growth stage consumer-facing companies is required
• Flexibility and willingness to travel 25% of the time
• Proven track record of creating highly successful media relations and social media programs
• Strategic in creating content and messaging; you can tell the story our customers and the world want to hear!
• Solid relationships with television and top-tier business press
• Solid judgment and the ability to respond quickly, yet thoughtfully, to urgent PR matters
• Strong bias for action with an ability to work independentlyTeam player who is willing to roll up his/her sleeves to get the job done; including drafting press releases, crafting pitches, pulling media lists and outreach
WHAT YOU'LL GET FROM US:
• An official Best Places to Work as listed in the SF Business Times (we're in the top 10!)
• The opportunity to define mobile commerce and change the way people book travel
• A people-focused organization dedicated to making sure you're challenged, learning, growing, and recognized for all your great work
• The camaraderie of a driven, agile team that is building something disruptive
• A beautiful workspace at Market & 5th St Excellent health, dental, vision and 401k plans, and stock options too
• Support in creating clear professional goals that drive you to do your best work
• An environment in which you can learn skills and new processes to further your career
• Fun stuff — quarterly travel stipend, flexible time off, catered meals, subsidized cell phone plans and fitness memberships, access to our very own hotel-inspired full bar, and the opportunity to spin the HT Roulette wheel to win a spontaneous weekend getaway Show more details...
HotelTonight has established itself as one of the most-loved brands in travel, and the leader in mobile hotel booking. We are now seeking a PR and Communications expert to drive our awareness and adoption to the next level, as we continue building the greatest... accommodations booking service for the mobile era. The Director of PR, Communications will define and drive HT’s business and consumer PR, as well as social media strategy, while helping craft the overall brand and company’s growth initiatives.
Interested in seeing some of our work in action? Check out our "Visit family. Stay with us" campaign!
WITHIN ONE MONTH, YOU WILL:
• Own and oversee HotelTonight’s global public relations program
• Manage a team of two
• Oversee consumer media relations programs of evergreen, seasonal and timely announcements and media campaigns
• Oversee integrated social media campaigns and customer engagement through social media
WITHIN THREE MONTHS, YOU WILL:
• Identify and pitch relevant stories to a broad range of media - including consumer, business, tech, and trade press as well as social influencers
• Hire and manage external PR resources
• Create and organize content for pitches, releases and other marketing activities
WITHIN TWELVE MONTHS, YOU WILL:
• Build and foster new press contacts; ongoing management of existing media contacts
• Build and manage events and awards calendars; manage executive speaker’s bureau
• Hire and manage external PR resources
• Develop metrics and processes that help HotelTonight measure PR and social media impact
WHAT WE'RE LOOKING FOR IN YOU:
• 10+ years of experience in marketing communications / PR management
• Experience working in marketing communications for consumer-tech, e-commerce, mobile or other high-growth stage consumer-facing companies is required
• Flexibility and willingness to travel 25% of the time
• Proven track record of creating highly successful media relations and social media programs
• Strategic in creating content and messaging; you can tell the story our customers and the world want to hear!
• Solid relationships with television and top-tier business press
• Solid judgment and the ability to respond quickly, yet thoughtfully, to urgent PR matters
• Strong bias for action with an ability to work independentlyTeam player who is willing to roll up his/her sleeves to get the job done; including drafting press releases, crafting pitches, pulling media lists and outreach
WHAT YOU'LL GET FROM US:
• An official Best Places to Work as listed in the SF Business Times (we're in the top 10!)
• The opportunity to define mobile commerce and change the way people book travel
• A people-focused organization dedicated to making sure you're challenged, learning, growing, and recognized for all your great work
• The camaraderie of a driven, agile team that is building something disruptive
• A beautiful workspace at Market & 5th St Excellent health, dental, vision and 401k plans, and stock options too
• Support in creating clear professional goals that drive you to do your best work
• An environment in which you can learn skills and new processes to further your career
• Fun stuff — quarterly travel stipend, flexible time off, catered meals, subsidized cell phone plans and fitness memberships, access to our very own hotel-inspired full bar, and the opportunity to spin the HT Roulette wheel to win a spontaneous weekend getaway Show more details...
via Meritocracy
schedule_type: Full-time
HotelTonight makes it remarkably easy to book great hotels at amazing rates, for tonight, tomorrow and beyond. Our goal is to be the premier and most loved way to book a place to stay. We are growing our team of Customer Experience Phone Agents to provide best-in-class customer support as HotelTonight continues to expand rapidly across North America and Europe.
We are looking for experienced... call center professionals who are available to work
HotelTonight makes it remarkably easy to book great hotels at amazing rates, for tonight, tomorrow and beyond. Our goal is to be the premier and most loved way to book a place to stay. We are growing our team of Customer Experience Phone Agents to provide best-in-class customer support as HotelTonight continues to expand rapidly across North America and Europe.
We are looking for experienced... call center professionals who are available to work a full-time schedule (40 hours), all shifts, including nights, weekends, and holidays. Our Customer Experience Agents are valued members of our team who enjoy health benefits, ownership in the company’s success through stock options, and a tight-knit remote team culture.
This is a remote work-from-home position, but you must reside in specific states in order to be considered. See below for a list of qualifiying states. Applications without a resume and completed application questions won't be considered. Are you bilingual? Awesome! Let us know which languages you speak fluently in your application and we can consider you for our Bilingual roles as well!
• *Schedules for this position will typically consist of 4, 10-hour shifts (4X10) and will generally start between 11am - 1pm PST and end between 10pm - Midnight PST - Subject to Change**
What You'll Do:
• Provide phone support to HotelTonight customers and hotel partners (and support via email and live chat as needed)
• Answer general questions about how HotelTonight works and assist customers with using our app
• Resolve billing and booking issues in a real-time, non-scripted environment - ensuring a flawless guest experience and a swift resolution
• Make judgement calls in high pressure situations while leaving customers delighted
• Resolve customer issues in the first contact, only escalating the ticket when is appropriate
• Balance a steady stream of inbound calls with accurate record-keeping of customer interactions to ensure we are continuously delivering the best support possible
• Act as a brand ambassador and live our company values in every customer interaction
• Additional duties as assigned
What We're Looking For:
• At least one year of high-volume call center experience in a metric-driven environment is required
• Reliable High-Speed Internet connection
• Tech-savvy and proficient with iPhone and Android - you can quickly and easily navigate and multi-task across apps, the internet, chat programs, and video conferencing tools
• A strong track record of delivering exceptional customer service at a customer-oriented business, bonus for experience in the hospitality industry
• Comfortable being empowered to make decisions and a strong understanding of the financial implications of those decisions
• A natural at efficient and straightforward communication in a non-scripted, high-touch service environment
• The ability to translate those stellar communication skills from the phone to the written word
• Cultural knowledge and ability to apply cultural context to customer support
• Grace under pressure and an instinctual inclination toward hospitality
• High emotional intelligence, empathy, and strong active listening skills
• A true passion for helping people, fixing problems, and figuring things out!
• Reliability and strong work ethic
• Experience with Talkdesk, Slack, and Desk.com a huge plus!
What You'll Get From Us:
• Free medical, dental, and vision coverage for all full time employees only on their first day of work
• Fast-paced work environment where every member’s input is needed and valued
• Opportunities for advancement and a true career opportunity within the Customer Experience Team, not just a job
• Work from your home
• 401(k) plan with match
• Paid vacation
• Hotel credits every quarter to use on our app!
• $50/month internet stipend to help offset the costs of high-speed internet
• Stock options at a thriving San Francisco based company funded by top investors Show more details...
We are looking for experienced... call center professionals who are available to work a full-time schedule (40 hours), all shifts, including nights, weekends, and holidays. Our Customer Experience Agents are valued members of our team who enjoy health benefits, ownership in the company’s success through stock options, and a tight-knit remote team culture.
This is a remote work-from-home position, but you must reside in specific states in order to be considered. See below for a list of qualifiying states. Applications without a resume and completed application questions won't be considered. Are you bilingual? Awesome! Let us know which languages you speak fluently in your application and we can consider you for our Bilingual roles as well!
• *Schedules for this position will typically consist of 4, 10-hour shifts (4X10) and will generally start between 11am - 1pm PST and end between 10pm - Midnight PST - Subject to Change**
What You'll Do:
• Provide phone support to HotelTonight customers and hotel partners (and support via email and live chat as needed)
• Answer general questions about how HotelTonight works and assist customers with using our app
• Resolve billing and booking issues in a real-time, non-scripted environment - ensuring a flawless guest experience and a swift resolution
• Make judgement calls in high pressure situations while leaving customers delighted
• Resolve customer issues in the first contact, only escalating the ticket when is appropriate
• Balance a steady stream of inbound calls with accurate record-keeping of customer interactions to ensure we are continuously delivering the best support possible
• Act as a brand ambassador and live our company values in every customer interaction
• Additional duties as assigned
What We're Looking For:
• At least one year of high-volume call center experience in a metric-driven environment is required
• Reliable High-Speed Internet connection
• Tech-savvy and proficient with iPhone and Android - you can quickly and easily navigate and multi-task across apps, the internet, chat programs, and video conferencing tools
• A strong track record of delivering exceptional customer service at a customer-oriented business, bonus for experience in the hospitality industry
• Comfortable being empowered to make decisions and a strong understanding of the financial implications of those decisions
• A natural at efficient and straightforward communication in a non-scripted, high-touch service environment
• The ability to translate those stellar communication skills from the phone to the written word
• Cultural knowledge and ability to apply cultural context to customer support
• Grace under pressure and an instinctual inclination toward hospitality
• High emotional intelligence, empathy, and strong active listening skills
• A true passion for helping people, fixing problems, and figuring things out!
• Reliability and strong work ethic
• Experience with Talkdesk, Slack, and Desk.com a huge plus!
What You'll Get From Us:
• Free medical, dental, and vision coverage for all full time employees only on their first day of work
• Fast-paced work environment where every member’s input is needed and valued
• Opportunities for advancement and a true career opportunity within the Customer Experience Team, not just a job
• Work from your home
• 401(k) plan with match
• Paid vacation
• Hotel credits every quarter to use on our app!
• $50/month internet stipend to help offset the costs of high-speed internet
• Stock options at a thriving San Francisco based company funded by top investors Show more details...
via Meritocracy
schedule_type: Full-time
HotelTonight makes it remarkably easy to book great hotels at amazing rates on your mobile device, for tonight, tomorrow and beyond. We’re looking for a Product Manager to drive product strategy and execution from conceptualization all the way to the phone’s screen.
You have an infatuation with all things mobile and believe wholeheartedly in the power of mobile commerce. Your passion for what... you do is obvious in every detail, and you LOVE
HotelTonight makes it remarkably easy to book great hotels at amazing rates on your mobile device, for tonight, tomorrow and beyond. We’re looking for a Product Manager to drive product strategy and execution from conceptualization all the way to the phone’s screen.
You have an infatuation with all things mobile and believe wholeheartedly in the power of mobile commerce. Your passion for what... you do is obvious in every detail, and you LOVE the details. You take ownership, you move fast and hold yourself accountable. You value the unique perspectives that designers, engineers, and product managers bring to the table and respect the strong partnership it takes to build a world-class product.
As a mobile-first company, HotelTonight is at the cutting edge of technology. You will get to take advantage of emerging trends in the market to deliver the best experience to our users. You will have the chance to work in a fast-paced environment that puts high value on design and usability to achieve award-winning quality. As a part of a small, dedicated team, your input will have a large impact on the product that is shipped, and we are constantly shipping. To accomplish this, you’ll have access to the best tooling and work with talented colleagues that can design, build, and measure anything you can dream of.
WITHIN 1 MONTH, YOU WILL:
• Become an expert in the HotelTonight story, our mission, our values, and our products.
• Build strong relationships with the development, design, and product teams you’ll partner with.
• Understand the key drivers for our business, why our users love us, and how the hotel and travel industry works.
WITHIN 3 MONTHS, YOU WILL:
• Have ownership over a significant portion of the customer journey. You will know where our conversion funnel is strong and where it can be improved. You will have developed deep empathy with our customers to know how their needs are not being met and how they aspire to book travel.
• Lead and launch a major product. You will champion an idea from inception through concept validation, define what success looks like and how you will measure it, work with design and development to create clear feature definition, and communicate this company-wide.
WITHIN 12 MONTHS, YOU WILL:
• Become the expert at HotelTonight in your area of focus. Leadership will look to you to understand where the best opportunities are for adding value the customer experience and meeting our financial goals.
• You will develop and champion a product roadmap that will create a strong vision for how we can achieve our company vision through incremental wins and big bets.
• Re-define mobile commerce and change the way people book travel.
WHAT YOU’LL NEED TO BE SUCCESSFUL IN THIS ROLE:
• An ownership mindset: You accept responsibility for the success of the product and are comfortable making difficult choices when faced with uncertainty.
• Strong technical skills: You don’t need to be an engineer, but you need to be able to make intelligent tradeoffs to adapt our designs to our development and platform capabilities.
• Grit and scrappiness: You find ways to drive the product forward no matter the resources you have. You are not discouraged by failure because you are stubborn on the vision, but flexible on the execution.
• Data-Driven: You have exceptionally strong quantitative skills, but also know when to rely on qualitative data and your product-sense to make decisions.
• 3+ years of successfully launching consumer products. Search, Personalization, and Mobile experience are a big plus.
WHAT YOU’LL GET FROM US:
• An official Best Place to Work (we're in the top 10!)
• A highly collaborative and supportive team environment that values asking the right questions, building solutions, and respecting everyone we work with
• We aren’t afraid to take risks, and we encourage you let go of the fear of failure and give that crazy but brilliant idea a shot
• Great SF office location at 5th and Market and a beautiful workspace
• Excellent health, dental, vision and 401k plans - and stock options, too
• Fun stuff — quarterly travel stipend, flexible time off, catered meals, subsidized cell phone plans and fitness memberships, access to our very own hotel-inspired full bar, and the opportunity to spin the HT Roulette wheel to win a spontaneous weekend getaway Show more details...
You have an infatuation with all things mobile and believe wholeheartedly in the power of mobile commerce. Your passion for what... you do is obvious in every detail, and you LOVE the details. You take ownership, you move fast and hold yourself accountable. You value the unique perspectives that designers, engineers, and product managers bring to the table and respect the strong partnership it takes to build a world-class product.
As a mobile-first company, HotelTonight is at the cutting edge of technology. You will get to take advantage of emerging trends in the market to deliver the best experience to our users. You will have the chance to work in a fast-paced environment that puts high value on design and usability to achieve award-winning quality. As a part of a small, dedicated team, your input will have a large impact on the product that is shipped, and we are constantly shipping. To accomplish this, you’ll have access to the best tooling and work with talented colleagues that can design, build, and measure anything you can dream of.
WITHIN 1 MONTH, YOU WILL:
• Become an expert in the HotelTonight story, our mission, our values, and our products.
• Build strong relationships with the development, design, and product teams you’ll partner with.
• Understand the key drivers for our business, why our users love us, and how the hotel and travel industry works.
WITHIN 3 MONTHS, YOU WILL:
• Have ownership over a significant portion of the customer journey. You will know where our conversion funnel is strong and where it can be improved. You will have developed deep empathy with our customers to know how their needs are not being met and how they aspire to book travel.
• Lead and launch a major product. You will champion an idea from inception through concept validation, define what success looks like and how you will measure it, work with design and development to create clear feature definition, and communicate this company-wide.
WITHIN 12 MONTHS, YOU WILL:
• Become the expert at HotelTonight in your area of focus. Leadership will look to you to understand where the best opportunities are for adding value the customer experience and meeting our financial goals.
• You will develop and champion a product roadmap that will create a strong vision for how we can achieve our company vision through incremental wins and big bets.
• Re-define mobile commerce and change the way people book travel.
WHAT YOU’LL NEED TO BE SUCCESSFUL IN THIS ROLE:
• An ownership mindset: You accept responsibility for the success of the product and are comfortable making difficult choices when faced with uncertainty.
• Strong technical skills: You don’t need to be an engineer, but you need to be able to make intelligent tradeoffs to adapt our designs to our development and platform capabilities.
• Grit and scrappiness: You find ways to drive the product forward no matter the resources you have. You are not discouraged by failure because you are stubborn on the vision, but flexible on the execution.
• Data-Driven: You have exceptionally strong quantitative skills, but also know when to rely on qualitative data and your product-sense to make decisions.
• 3+ years of successfully launching consumer products. Search, Personalization, and Mobile experience are a big plus.
WHAT YOU’LL GET FROM US:
• An official Best Place to Work (we're in the top 10!)
• A highly collaborative and supportive team environment that values asking the right questions, building solutions, and respecting everyone we work with
• We aren’t afraid to take risks, and we encourage you let go of the fear of failure and give that crazy but brilliant idea a shot
• Great SF office location at 5th and Market and a beautiful workspace
• Excellent health, dental, vision and 401k plans - and stock options, too
• Fun stuff — quarterly travel stipend, flexible time off, catered meals, subsidized cell phone plans and fitness memberships, access to our very own hotel-inspired full bar, and the opportunity to spin the HT Roulette wheel to win a spontaneous weekend getaway Show more details...
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