Most recent job postings at Hotjar
via Greenhouse posted_at: 9 days agoschedule_type: Full-time
Please do not apply for this role if you are not physically located in the Eastern Americas Timezone (UTC-3 to UTC-5 / EST specifically). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs. The world is undergoing a radical transformation. Work, commerce, and even education are moving... online. Hotjar is at the core of that transformation. Hotjar Please do not apply for this role if you are not physically located in the Eastern Americas Timezone (UTC-3 to UTC-5 / EST specifically). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.

The world is undergoing a radical transformation. Work, commerce, and even education are moving... online. Hotjar is at the core of that transformation.

Hotjar wants to make the web a better place. We’re building easy and intuitive product experience insight software for businesses selling online. We’re focused on helping our customers really understand what their end-users are doing on their websites - to help them find those parts of their sites that are hard to navigate, just plain broken, confusing, or simply not enjoyable.

We are looking for a Sales Operations Coordinator, reporting to the Sales Operations Lead. They will work together with our Sales Operations team to provide Hotjar Sales teams with optimal conditions to maximize operational efficiency through setting up and maintaining processes and tools.

This role is not only about how well you handle our Sales Operations tasks, but it’s also about how you lend your positivity and creativity, combined with your skill set to an energized environment and highly collaborative team.

You will
• Admin all tools in the Sales tech stack (including Salesforce, Zendesk, Outreach, Zapier, Similiarweb, and others), proactively recommend and implement tools to improve our current tech stack
• Ensure all platforms and tools the Sales team utilizes are integrated and optimized for processes, reporting, and functionality
• Help design and launch processes, workflows, and automations that drive internal efficiencies, up-level the effectiveness of our Sales team, and deliver greater value to our customers
• Gather and facilitate feedback on existing and new processes that impact the Sales organization, and our cross-functional partners
• Work with teams inside and outside of the Sales department - including Marketing, Product, Support, Success, and Compliance - to ensure all things related to our systems and processes are also in line with the goals of those teams

Job Requirements
• Prior experience in a Sales Operations or Operations role
• Have worked within a SaaS organization or understanding of the business
• Experience with Salesforce required
• Zendesk experience preferred
• Strong written and verbal communication skills as well as project management and organizational skills
• Experience successfully facilitating rigorous initiatives in a dynamic, fast-paced environment
• Curious with a desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture, and ways of working.
• Must submit to a background check confidentially processed by our third-party.

Compensation Range

The compensation range for this role is $47,000 - $67,500 annually based on experience. This was established after performing market research and is aligned with our approach to compensation. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

In addition to the monetary compensation, we also provide all team members with an assortment of unique and popular perks
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via Upwork posted_at: 10 days agoschedule_type: Contractorwork_from_home: 1
We are looking for someone to analyze our website users journeys. Recommend and present suggestions of improvement for our website. Must be very comfortable with... https://www.hotjar.com Must be comfortable with presenting data and statistics to our team. Please include on top of your cover letter (one day better) to be considered. Must be willing to work US time zone eastern. Also please confirm on your cover letter your experience using Hotjar We are looking for someone to analyze our website users journeys. Recommend and present suggestions of improvement for our website.

Must be very comfortable with...

https://www.hotjar.com

Must be comfortable with presenting data and statistics to our team.

Please include on top of your cover letter (one day better) to be considered. Must be willing to work US time zone eastern.

Also please confirm on your cover letter your experience using Hotjar
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via LinkedIn posted_at: 8 days agoschedule_type: Full-timework_from_home: 1
Please do not apply for this role if you are not physically located in the Eastern Americas Timezone (UTC-3 to UTC-5 / EST specifically). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs. The world is undergoing a radical transformation. Work, commerce, and even education are moving... online. Hotjar is at the core of that transformation. Hotjar Please do not apply for this role if you are not physically located in the Eastern Americas Timezone (UTC-3 to UTC-5 / EST specifically). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.

The world is undergoing a radical transformation. Work, commerce, and even education are moving... online. Hotjar is at the core of that transformation.

Hotjar wants to make the web a better place. We're building easy and intuitive product experience insight software for businesses selling online. We're focused on helping our customers really understand what their end-users are doing on their websites - to help them find those parts of their sites that are hard to navigate, just plain broken, confusing, or simply not enjoyable.

We are looking for a Sales Operations Coordinator, reporting to the Sales Operations Lead. They will work together with our Sales Operations team to provide Hotjar Sales teams with optimal conditions to maximize operational efficiency through setting up and maintaining processes and tools.

This role is not only about how well you handle our Sales Operations tasks, but it's also about how you lend your positivity and creativity, combined with your skill set to an energized environment and highly collaborative team.

You will
• Admin all tools in the Sales tech stack (including Salesforce, Zendesk, Outreach, Zapier, Similiarweb, and others), proactively recommend and implement tools to improve our current tech stack
• Ensure all platforms and tools the Sales team utilizes are integrated and optimized for processes, reporting, and functionality
• Help design and launch processes, workflows, and automations that drive internal efficiencies, up-level the effectiveness of our Sales team, and deliver greater value to our customers
• Gather and facilitate feedback on existing and new processes that impact the Sales organization, and our cross-functional partners
• Work with teams inside and outside of the Sales department - including Marketing, Product, Support, Success, and Compliance - to ensure all things related to our systems and processes are also in line with the goals of those teams

Job Requirements
• Prior experience in a Sales Operations or Operations role
• Have worked within a SaaS organization or understanding of the business
• Experience with Salesforce required
• Zendesk experience preferred
• Strong written and verbal communication skills as well as project management and organizational skills
• Experience successfully facilitating rigorous initiatives in a dynamic, fast-paced environment
• Curious with a desire to work in a respectful, transparent, and collaborative work environment, following Hotjar's company values, culture, and ways of working.
• Must submit to a background check confidentially processed by our third-party.

Compensation Range

The compensation range for this role is $47,000 - $67,500 annually based on experience. This was established after performing market research and is aligned with our approach to compensation. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

In addition to the monetary compensation, we also provide all team members with an assortment of unique and popular perks.

Hotjar Compensation Approach

Our ranges are established after performing market research but the specific compensation amount of the offer will be determined based on relative experience, skills, and equity across the team. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

Hotjar Perks

In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks valued at more than €10,000 a year, plus stock options and 40 days of annual leave. These have been chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the Holiday Budget, or a happy, healthy team with our Wellbeing Budget.

Here at Hotjar, we welcome team members of all backgrounds, identities, and experiences. Working with respect is built into our core values: we are honest, tolerant, and inclusive. We celebrate the uniqueness and strength found in diversity. We all commit to creating a safe working environment and are allies to those less privileged. And we fully believe that living by these values helps us to make our company, and our product, better
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via Jooble schedule_type: Full-timework_from_home: 1
Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs. At Hotjar, we’re creating Product Experience Insights software for digital product teams. We help show how users... behave and what they feel strongly about, so product Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.

At Hotjar, we’re creating Product Experience Insights software for digital product teams. We help show how users... behave and what they feel strongly about, so product teams can deliver real value, fast.

Reporting to the Director of Brand, we’re looking for a Senior Brand Marketing Manager to bring creative campaigns, demand creation initiatives and brand partnerships to life. You’ll be in touch with Hotjar’s customers, understand what motivates them, and ideate creative and innovative activities that tell our brand story. In collaboration with the Marketing teams, you’ll bring them to life, measure and analyze the impact through our brand metrics and tracker.
You will
• Be responsible for our brand initiatives across the entire funnel, supporting our GTM strategy
• Ideate campaigns, kick-start brand partnerships, and create an annual campaign calendar
• Craft creative briefs and pass them on to our Creative Producer and the Marketing teams to execute, with a focus on efficiency and maximum impact, leveraging existing resources and budget
• Constantly channel the voice of, and be in touch with the Hotjar customers
• Support in evolving our brand strategy and positioning
• Work in close collaboration with Marketing Exec and Leadership on your strategy and goals
• Report on our brand metrics, e.g. brand tracker, share of voice and search trends
• Craft and execute brand and market research, both self-driven and with an agency
Position Requirements
• Experience in turning the customers voice into actionable initiatives to create demand
• Proven experience actively managing, executing and measuring brand campaigns and their impact
• Previous work experience in a B2C or B2B tech company
• Pragmatic approach to execution, budget spending and asset planning, organized way of working and a joy in keeping an overview over the big picture and minuscule details
• Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture and ways of working.
• Must submit to a background check confidentially processed by our third-party.
Compensation Range

The compensation range for this role is €75,000 to €100,000annually where the offer typically falls in the range of €80,000 to €85,000 . This was established after performing market research and is aligned with our approach to compensation. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks valued at more than €10,000 a year, plus stock options and 40 days of vacation. These have been chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the annual leave and Holiday Budget, or a happy, healthy team with our Wellbeing Budget.

Hotjar pledges to be a harassment-free and discrimination-free company, committed to equal opportunity. We believe people from different backgrounds, with different identities and experiences, make our product, and our company, better.

Jobicy job ID: 18422
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via RemoteWoman schedule_type: Full-time
Please do not apply for this role if you are not physically located in the Americas (UTC-7 to UTC-3 / PST or EST specifically). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs. At Hotjar, we’re creating Product Experience Insights software for digital product teams. We help show how... users behave and what they feel strongly about, Please do not apply for this role if you are not physically located in the Americas (UTC-7 to UTC-3 / PST or EST specifically). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.

At Hotjar, we’re creating Product Experience Insights software for digital product teams. We help show how... users behave and what they feel strongly about, so product teams can deliver real value, fast.

Reporting to the Sales Lead, we’re looking for creative, curious, and driven sales professionals to join our team and help more SMBs and mid-market businesses build better experiences for their users while growing their business.

If you have experience selling to inbound prospects and you enjoy working in a hyper-growth environment, this is a rare opportunity to join an early-stage, customer-centered, and 100% distributed team. You will manage a pipeline of inbound leads, whether that’s reactively offering your time and expertise or reaching out to prospects to guide them through their purchasing process.

You will:
• Manage a pipeline of opportunities at different stages in the sales funnel.
• Understand the needs and challenges of prospective customers by taking a consultative approach to selling.
• Conduct consultative calls and present webinars for prospects.
• Assist prospects with the procurement process in particular with their legal and security requirements.
• Work with technical members of the Hotjar team to ensure consistency, clarity, and accuracy in all recommendations provided to current and prospective customers.
• Communicate prospective customer needs to product managers and product teams to close the feedback loop.
• Help refine the self-service experience for leads that fall outside of the sales touch.

Requirements:
• 2+ years of sales experience, ideally SaaS and quota-carrying.
• You are technically minded. You can develop a deep knowledge of how Hotjar works, allowing you to speak clearly to customers and communicate their needs to our team.
• You are experienced with taking sales calls, diligently following up, and closing deals.
• Enthusiasm to adapt, learn via coaching, and contribute to an evolving sales team’s strategy.
• Experience with Salesforce or an equivalent tool.
• Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture and ways of working.
• Must submit to a background check confidentially processed by our third-party.

Compensation Range

The compensation range for this role is $67,000 to $77,000 USD annually + 40% OTE.

Hotjar compensation approach

Our ranges are established after performing market research but the specific compensation amount of the offer will be determined based on relative experience, skills, and equity across the team. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

Hotjar Perks

In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks valued at more than €10,000 a year, plus stock options and 40 days of annual leave. These have been chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the Holiday Budget, or a happy, healthy team with our Wellbeing Budget.

Here at Hotjar, we welcome team members of all backgrounds, identities, and experiences. Working with respect is built into our core values: we are honest, tolerant, and inclusive. We celebrate the uniqueness and strength found in diversity. We all commit to creating a safe working environment and are allies to those less privileged. And we fully believe that living by these values helps us to make our company, and our product, better
Show more details...
via RemoteWoman schedule_type: Full-time
Please do not apply for this role if you are not physically located in the Americas (UTC-7 to UTC-3 / PST or EST specifically). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs. At Hotjar, we’re building Behavior Analytics software for businesses selling online. We make it easy for... them to go beyond traditional web analytics and understand Please do not apply for this role if you are not physically located in the Americas (UTC-7 to UTC-3 / PST or EST specifically). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.

At Hotjar, we’re building Behavior Analytics software for businesses selling online. We make it easy for... them to go beyond traditional web analytics and understand what users are really doing on their site.

Reporting to our Director of Sales, we’re looking for a customer-obsessed, data-driven sales leader with a product mindset, who is passionate about delivering both value and delightful service to businesses. Leading an inclusive team of driven sales professionals, you’ll help more SMBs and mid-market businesses build better experiences for their users, while growing their business.

If you have inbound sales management experience, you’re analytical, have a bias for action and you’re excited by the idea of scaling globally, this is a rare opportunity to join a fast-moving and fully remote SaaS organization.

You will:
• Lead and develop our Sales team within an inclusive, feedback-centered environment.
• Learn by doing, working with your team to understand the needs and challenges of prospective customers by taking a consultative approach to selling.
• Create a coaching culture by providing support and feedback to the team and encouraging sharing of best practices and insights.
• Improve Sales performance by enhancing the team’s processes and workflows based on data analysis.
• Work with our People Ops team to grow a diverse, high-functioning sales team, promoting an open, honest and inclusive environment, while allowing the team to experiment, fail fast and learn.
• Identify underlying challenges related to systems, people, and processes to improve sales performance while also improving the buyer experience.
• Identify opportunities to simplify and refine processes and reduce friction for buyers.

Position Requirements:
• Experience with not simply leading, but developing a diverse team in a high-velocity and product-led environment.
• Inbound sales operations experience working with high-volume mid-market customers at ACV values of €2,000 to €60,000.
• Experience with SaaS metrics such as MRR, ARPA, Churn, and LTV.
• You are technically-minded. You can develop a deep knowledge of how Hotjar works, allowing you to speak clearly to customers and communicate their needs to our team.
• Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture and ways of working.
• Must submit to a background check confidentially processed by our third-party.

Compensation Range

The compensation range for this role is $87,000 to $118,000 annually, where the offer typically falls in the range of $95,000 to $90,000.

Hotjar compensation approach

Our ranges are established after performing market research but the specific compensation amount of the offer will be determined based on relative experience, skills, and equity across the team. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

Hotjar Perks

In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks valued at more than €10,000 a year, plus stock options and 40 days of annual leave. These have been chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the Holiday Budget, or a happy, healthy team with our Wellbeing Budget.

Here at Hotjar, we welcome team members of all backgrounds, identities, and experiences. Working with respect is built into our core values: we are honest, tolerant, and inclusive. We celebrate the uniqueness and strength found in diversity. We all commit to creating a safe working environment and are allies to those less privileged. And we fully believe that living by these values helps us to make our company, and our product, better
Show more details...
via Upwork posted_at: 1 month agoschedule_type: Contractorsalary: 12–45 an hourwork_from_home: 1
Our company provides product and marketing consulting services We are seeking a freelancer with experience using Hotjar... Description of the mission Prepare a report with five suggestions for improving conversions on the home page based on heat maps (without viewing the recordings). Report description A Word document containing recommendations Ioom video recording explanation A screenshot of a Word document containing heat maps More information The Our company provides product and marketing consulting services

We are seeking a freelancer with experience using Hotjar...

Description of the mission

Prepare a report with five suggestions for improving conversions on the home page based on heat maps (without viewing the recordings).

Report description

A Word document containing recommendations

Ioom video recording explanation

A screenshot of a Word document containing heat maps

More information

The site has already been implemented with Hotjar.

Initially, only one page was required

Please provide a quote for a project or an hourly rate with an estimate of maximum hours

Thanks a lot
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