Most recent job postings at IDFC FIRST Bank
via BeBee posted_at: 2 days agoschedule_type: Full-time
Job Title - Sales Manager - Personal Loan Place of work – Pan India Business Unit - Retail Banking Function - Retail Banking Job Purpose: The role entails direct customer interaction and is responsible for acquisition of Personal Loan customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role Job Title - Sales Manager - Personal Loan Place of work – Pan India Business Unit - Retail Banking Function - Retail Banking Job Purpose: The role entails direct customer interaction and is responsible for acquisition of Personal Loan customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to supervise catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities: Acquisition of Personal Loan customers in the identified segment Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the... customer Provide regular feedback to RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Managerial & Leadership Responsibilities: Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity Create environment for team to focus on automation and digital enablement to fulfil customer's needs holistically Attract & retain best-in class talent to meet Bank's rapid growth targets Educational Qualifications: Graduate - Any Post Graduate - Any Experience: Minimum of 1+ Years
Job Info
• Job Identification 93921
• Posting Date 05/24/2023, 08:00AM
• Apply Before 06/15/2023, 08:00AM
• Job Schedule Full time
Upload or drag and drop your resume here to get recommended jobs based on your skills and experience.

Page Sales Manager-Commercial Vehicles - IDFC FIRST Bank Careers Careers loaded
Show more details...
via BeBee posted_at: 3 days agoschedule_type: Full-time
Role/Job Title: Sales Manager - Gold Loan Business: Gold Loan... Function/ Department: Retail Assets Place of work: Urban and MBL Branches Roles & Responsibilities: 'a) Ensuring Monthly Sales targets are meet with acquisition in NTB and ETB customers. b) Existing liability customer's are pitched for gold loans. c) Ensure month on month growth in EOP Assets for Gold loan business/per branch d) Fee Income should be Minimum 1% of total disbursals e) Role/Job Title: Sales Manager - Gold Loan

Business: Gold Loan...

Function/ Department: Retail Assets

Place of work: Urban and MBL Branches

Roles & Responsibilities:

'a) Ensuring Monthly Sales targets are meet with acquisition in NTB and ETB customers.
b) Existing liability customer's are pitched for gold loans.
c) Ensure month on month growth in EOP Assets for Gold loan business/per branch
d) Fee Income should be Minimum 1% of total disbursals
e) Customer Follow ups to be done at regular intervals for timely renewal of cases so as to ensure Minimum renewal pending cases.
e) Co-ordination with valuers to be done time to time basis
f) Ensure most of the customers are aligned to pay valuation charges as per product norms
g) Ensuring healthy collections with Nil FEMI/FPD and minimizing fresh flow in Bucket X.
h) PSL Tagging and should be aware about PSL norms
i) Helping branch liability team in Audits and ensuring proper communications to customer before any packet Opening
j0 Conduct Marketing activities in the local market for generating NTB gold loan customer's.

Secondary Responsibilities:

'a) Proficient in MS - Word /Excel and power point
b)Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situation.
c) Willingness to work extensively in the field and travel across the region on short notice.
d) Carrying out ad-hoc activities as per the requirement of the department.

Managerial & Leadership Responsibilities:

'
•Sales Management
People Management

• Strong Team player

Key Success Metrics:

Sales Volume and completion of targets,Portfolio Quality, Thorough check on Gold fraud
Show more details...
via BeBee posted_at: 3 days agoschedule_type: Full-time
Job Description Job Title - Branch Sales Manager... Business Unit - Retail Banking Job Purpose: The role entails scaling up and growing the customer base for the branch. It also entails developing constructive relationships with customers and working closely with them to boost volume of business across geographies by establishing a strong foundation with them as their financial partner of choice. This role encapsulates the responsibility of customer Job Description

Job Title - Branch Sales Manager...

Business Unit - Retail Banking

Job Purpose:

The role entails scaling up and growing the customer base for the branch. It also entails developing constructive relationships with customers and working closely with them to boost volume of business across geographies by establishing a strong foundation with them as their financial partner of choice. This role encapsulates the responsibility of customer sourcing and acquisitions and building strong relationships with key dealers, strategic partners to help in client sourcing and acquisition. This is a critical branch level role that directly impacts the revenue and P&L for the branch.

Roles & Responsibilities:
• Drive below the line activities in the assigned catchment to acquire new customers
• Ensure Sales process adherence & desired productivity of Sales Officers
• Manage, mentor and motivate the Sales Officers team
• Monitor & ensure sourcing of quality savings accounts – in terms of product mix and value driven customer -segments
• Monitor the quality of sourcing of products to evaluate developmental needs of the sales teams and drive the sales system towards quality standards where risks are well controlled
• Manage and improve the customer experience to establish a strong brand for the bank
• Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels - Sales Officers
• Represent customer requirements as a customer advocate to the bank and give inputs to innovating new and relevant products
• Collaborate with other departments and functions to provide best-in-class products and service offerings to the customer

Managerial & Leadership Responsibilities:
• Monitor key parameters on productivity, hiring quality and attrition rates and make necessary improvements
• Mentor and coach team members to percolate ethos of customer centricity, innovation, compliance and integrity
• Create environment for team to focus on customer centricity and fulfilling customer's needs holistically
• Attract & retain best-in class talent to meet Bank's rapid growth targets

Educational Qualifications:

Graduate - Any

Experience:

8 + years of relevant experience in Sales Banking
Show more details...
via BeBee posted_at: 3 days agoschedule_type: Full-time
Role/ Job Title: Senior Business Analyst- Payments Business: Corporate Functions... Function/ Department: Information Technology Place of Work: Mumbai Roles & Responsibilities: ' • Understanding of Project Management, Finance and Data analysis for successfully managing the project • Ensuring adoption of collaboration tools for program transparency and tracking • Timely reporting to business squads for real-time data • Highlight and Role/ Job Title: Senior Business Analyst- Payments

Business: Corporate Functions...

Function/ Department: Information Technology

Place of Work: Mumbai

Roles & Responsibilities:

'
• Understanding of Project Management, Finance and Data analysis for successfully managing the project

• Ensuring adoption of collaboration tools for program transparency and tracking

• Timely reporting to business squads for real-time data

• Highlight and resolve program Risk to keep the program on track

• Ensure program milestones are achieved in the given timelines to avoid misalignment

• Work closely in a highly AGILE environment with a team of engineers, delivery managers and vendors

• Review product evolution and map new features to ongoing releases.

• Analyze business goals and product requirements and contribute to application architecture design, development and delivery.

• Act as an Interface with business teams to understand and create technology specifications for workable solutions within the project.

• Assess the deployed solutions and provide recommendations on application design, development, integration and performance tuning.

• Make performance related recommendations, and identify and eliminate performance bottlenecks (hardware, software, configuration); drive performance tuning, re-design and re-factoring.

• Conduct technical analysis of proposed solutions (technology stack / component / design patterns) and drive selection of technologies

• Gather business requirements and participate in product definition and feature prioritization, including customer usability studies.

• Perform competitive analysis for features at a product level scope. Create technical documentation of applications / solutions.

• Responsible for the delivery of products within budget, schedule and quality guidelines.

• Deliver product / features that are highly scalable, secure, high-available, high performing and cost-effective.

• Collaborate with internal teams and stakeholders across business verticals.

Key Success Metrics:

'Effectively Deliver on the Business Requirement - as against expectation
Show more details...
via BeBee posted_at: 3 days agoschedule_type: Full-time
Role/Job Title: Portfolio Lead-Credit Cards Business: Retail Banking... Function/ Department: Credit Cards Place of work: Mumbai Job Purpose : This role will primarily be responsible to drive Spends for the Credit Card Portfolio Team. Their broad responsibility is to develop and implement marketing strategies in order to grow consumer spends and help reach the assigned targets. In order to successfully reach their goal, the individual needs to Role/Job Title: Portfolio Lead-Credit Cards

Business: Retail Banking...

Function/ Department: Credit Cards

Place of work: Mumbai

Job Purpose : This role will primarily be responsible to drive Spends for the Credit Card Portfolio Team. Their broad responsibility is to develop and implement marketing strategies in order to grow consumer spends and help reach the assigned targets. In order to successfully reach their goal, the individual needs to closely work with multiple teams including Alliances, Product, Marketing, Tech, UX, Operations, Analytics and Customer Service teams.

Roles & Responsibilities:
- Drive Spends for credit card business,
- Utilize qualitative and quantitative insights to develop hypotheses- identify opportunities based on competitive intelligence and customer analytics to grow consumer spending,
- Define, prioritize, and communicate short- and long-term goals,
- Partner with engineers, designers, marketing, customer operations, strategy and analytics teams to rapidly develop and deliver projects/ events, Manage a team of 2 members.

Secondary Responsibilities :

Communicating and collaborating with leaders from multiple disciplines and across multiple product lines,
- Ideate innovative consumer spending campaigns and events,
- Defining clear success metrics and support the teams to achieve the same.

Managerial & Leadership Responsibilities:

Customer experience grounding: Ability to design customer-centric experiences throughout the decision journey,
- Market Orientation: Ability to deeply understand market trends, partner ecosystems, and competitive strategies,
- Business Acumen: Comfort with business strategy, portfolio prioritization, go to market and tracking key performance indicators, strong problem-solving skills,
- Soft Skills: Ability to manage a young team, and exercise leadership without authority, communicate effectively in different contexts.

Key Success Metrics:

1) Business Metric: Consumer Spend Growth and Customer Engagement for Credit Cards products. 2) Customer Focus: Deep dive in customer behavior by analyzing data, observing trends and aligning campaigns/propositions accordingly. 3) Execution mindset: Understand the problems we are trying to solve and work closely with engineers, designers, data scientists, and other functions to define, iterate and ship an awesome sustainable proposition. 4) Communication: Build constructive relationships, communicate effectively with internal and external stakeholders, and have a great time doing it
Show more details...
via BeBee posted_at: 3 days agoschedule_type: Full-time
• Candidate should have prior experience in managing loan servicing processing which includes Waiver, Tranche Disbursal and other related Activities which includes tracking of Service Request, Managing & Reversal of adjusted amount in loan for closure of Service requests with in TAT • The candidate should be well versed with FinnOne Loan Management System/similar LMS system. • The candidate... should have Good communication & interpersonal skills • Candidate should have prior experience in managing loan servicing processing which includes Waiver, Tranche Disbursal and other related Activities which includes tracking of Service Request, Managing & Reversal of adjusted amount in loan for closure of Service requests with in TAT
• The candidate should be well versed with FinnOne Loan Management System/similar LMS system.
• The candidate... should have Good communication & interpersonal skills to interact with collection / customer service PAN India
• Candidate should have sound technical skills to drive Digital System integrations within multiple applications.
• Candidate should be able to create test scenarios for testing purpose for any system enhancement/development & have the experience of testing in depth.
• The candidate should have effective skills to handle and manage on roll & outsourced Staff. Should have managed a Team of 5-10 employees.
• Drive collaboration with internal stake holders to develop & implement requirement for new and existing systems/solutions.
• The candidate should have experience in managing & driving quality & SLA for the unit
• The candidate should be able to manage Audit
Show more details...
via BeBee posted_at: 3 days agoschedule_type: Full-time
Role/ Job Title: Senior Product Manager-Credit Cards Marketing. Business: Retail Banking... Function/ Department: Credit Cards Place of Work: Mumbai BKC Job Purpose : Product marketing managers work at the intersection of product development, marketing, and sales. Their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. In order to successfully reach their goal, product marketing managers typically Role/ Job Title: Senior Product Manager-Credit Cards Marketing.

Business: Retail Banking...

Function/ Department: Credit Cards

Place of Work: Mumbai BKC

Job Purpose :

Product marketing managers work at the intersection of product development, marketing, and sales. Their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. In order to successfully reach their goal, product marketing managers typically work with colleagues across many departments throughout the product's life cycle. As their title suggests, product marketing managers focus heavily on marketing, so they often coordinate efforts with strategists across various marketing disciplines, including digital, social media, brand, and market research. Cross-departmentally, product marketing managers also work closely with product managers, user experience (UX) designers, engineers, and stakeholders in the product's launch, including communications and sales teams.

Roles & Responsibilities:
• Translate product's technical details into benefits for the user
• Follow and analyze market trends to position products
• Develop product marketing strategies (pricing, advertising, product launching)
• Craft compelling messages across marketing channels (landing pages, ad campaigns)
• Work with various teams (design, content, acquisition, product, sales) to implement strategies
• Test marketing product features, releases and ad copy
• Evaluate products using relevant KPIs and feedback from existing and prospective customers
• Acquisition: Bringing awareness to the product through content such as social media, copywriting, and blogs. This requires the product marketing manager to determine what type of campaign needs to be done, create a budget for the marketing endeavors, craft a project plan to map out when this content will be released, and oversee a team who will create the desired content
• Engagement: Building trust and creating conversation with potential customers through events, campaigns, and specific calls to action.
• Conversion and Retention: Converting potential customers and keeping existing customers loyal.

Secondary Responsibilities:
• Partner with Sales Teams: Partner with sales team to develop sales collateral, provide training on product features and benefits, and support sales initiatives.
• Monitor and report on results: monitor and report on effectiveness of marketing campaigns and initiatives. Use data and analytics to drive continuous improvement and optimise marketing strategies.
• Manage Budgets: manage marketing budgets and allocate resources to maximise ROI and achieving marketing goals.
• Great Presentation skills.

Managerial & Leadership Responsibilities :
• Positive, collaborative attitude, Prolific communicator.
• Ambitious team player with the ability to execute partner requests and tasks in time sensitive situations.
• Proven experience as a Product Marketing Manager, Brand Manager or similar role.
• Background in design and copywriting is a plus.
• Experience in market analysis.
• Familiar with product marketing tactics (e.g. integrated marketing campaigns)
• Working knowledge of web analytics tools (Google Analytics, WebTrends)
• Excellent communication skills
• Keen eye for detail
• Creativity
• Analytical mind and strong quantitative skills

Key Success Metrics:

Adoption, engagement and revenue growth of Credit Cards products
Show more details...