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The Insurance Information Institute (III) is a non-profit organization that provides information and research on insurance-related issues to the public, media, and government. The organization has been in existence for more than 60 years and is a trusted source of information for consumers and industry professionals alike. The III's website offers a wealth of resources on a variety of insurance topics, including auto, home, health, and life insurance. Additionally, the site provides up-to-date news and analysis on the insurance industry as a whole, as well as tools and calculators to help consumers make informed decisions about their insurance coverage.

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Traffic rank
#9,198
Site age
29 yrs
Location
United States
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via Liberty Mutual Insurance posted_at: 7 days agoschedule_type: Full-timework_from_home: 1
• *Note: This is a remote opportunity with compensation dependent on candidate’s geographic location, overall experience, and skill level. Both actuarial and non-actuarial candidates are considered Job Summary... Global Retail Markets Business Lines - Economics Liability Lines Analytics team is seeking highly motivated individuals to join and accomplish a variety of challenging analytics projects that will drive product strategies for our core • *Note: This is a remote opportunity with compensation dependent on candidate’s geographic location, overall experience, and skill level. Both actuarial and non-actuarial candidates are considered

Job Summary...

Global Retail Markets Business Lines - Economics Liability Lines Analytics team is seeking highly motivated individuals to join and accomplish a variety of challenging analytics projects that will drive product strategies for our core lines of business - Auto, Workers Compensation & Umbrella products. This group performs diagnostics, forecasting, predictive modeling, and prescriptive analytics and translates their insights into actionable recommendations that directly influence business decisions. The team closely engages with a variety of organizations, including other teams in Global Retail Markets Product Management, Actuarial, State Management, Underwriting, Claims, IT, and Finance. This highly visible team provides analytical leadership and strategic direction to be a premier small commercial carrier and to achieve Global Retail Market's aspiration of becoming one of the top 3 global personal and business insurers.

In this role, you will work closely with various stakeholders to develop strategic business targets, assess progress toward those targets, and ultimately drive profitable growth for Auto, Workers Compensation & Umbrella.

In addition to the responsibilities below, you will:
• Leverages primary data, quantitative modeling & financial analysis to optimize decision making
• Mining large data sets using sophisticated analytical techniques to generate insights and inform business decisions
• Works extensively with stakeholders to develop and enhance growth and profitability strategies, including communicating areas of opportunity or concern. Facilitates cross-functional alignment on solutions and partners with stakeholders to implement recommendations.
• Delivers diagnostics and prescriptive analytics uncovering and capitalizing on growth/profit opportunities.
• Research industry trends, competitor actions, and internal data in order to continuously improve our portfolio performance.
• Translating quantitative analyses and findings into accessible visuals for non-technical audiences, providing a clear view into interpreting the data.
• Presents to senior management on research, status, recommendations, and business impact.
• Coaching more junior or non-technical peers to structure, drive, and communicate findings from analytical projects

Responsibilities:
• Develops analyses based on complex data for a particular business unit/function.
• Quantifies the competitive performance of the business, evaluates potential operational changes, and designs new approaches and methodologies to solve business problems or improve analytical efficiency.
• Produces meaningful observations and recommendations through synthesizing data from internal and external sources. Utilizes advanced statistical techniques. May regularly utilize, update and adapt predictive modeling tools and/or focus on the application of the tools.
• Leads own work stream and may manage research projects of moderate to high complexity.
• Conducts modeling/analytical work which directly impacts profitability, growth, and/or customer satisfaction outcomes.
• Presents findings / recommendations and leads discussions with senior leadership (VP/SVP) at the department or functional level.
• Serves as a resource to less experienced analysts
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via Liberty Mutual Insurance posted_at: 7 days agoschedule_type: Full-timework_from_home: 1
Advance your career at Liberty Mutual - A Fortune 100 Company! Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Are you looking for a position that allows you to do meaningful and innovative work in a culture of continuous improvement? If so, this opportunity could be for you... Liberty Mutual’s Large Loss Claims Property team has an immediate opening for a Personal Advance your career at Liberty Mutual - A Fortune 100 Company!

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Are you looking for a position that allows you to do meaningful and innovative work in a culture of continuous improvement? If so, this opportunity could be for you...

Liberty Mutual’s Large Loss Claims Property team has an immediate opening for a Personal Property Content Claims Specialist. As a Claims Specialist, you will manage, investigate and resolve assigned Property Contents claims under general supervision. Responsibilities include capturing and creating an inventory of damaged/lost contents while on site, working with various vendors and ensuring that quality customer service is provided via face to face and phone interactions.
• **The ideal candidate for this role will reside in the state of PA or Eastern OH. Travel for the role will cover entire state of PA.

Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory
• Manages, investigates and resolves assigned Property Contents claims under limited supervision.
• Compiles and values inventory of damaged/lost contents associated with property claims.
• Provides policyholders with quality customer service.
• May assist Claims Representatives with in-person inspection/policyholder contact where necessary.
• Responsible for claims handling personal property losses to include large loss.
• Works in concert with large loss adjuster for scheduling, inventorying, adjustment and relocation assistance.
• Performs on-site inventory inspection and specific detail capture (50% minimum on-site) to provide to policyholder for pricing.
• Develops expert list/websites for various product categories. Utilizes internet VIA/Insurer's World/vendors for pricing and/or validation. Documents the file accordingly.
• Provides quality customer service. Provides insured with policy information to include coverage, limitations, replacement or ACV options.
• Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
• May assist on files handled by Claims Reps with in-person inspection/policyholder contact when needed.
• Attends product seminars/shows to build personal property expertise.
• May be called upon for catastrophe duty
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via LinkedIn schedule_type: Full-time
Overview World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents... Founded in 2011, World is the second fastest-growing insurance broker in the U.S. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Position Summary Help Overview

World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents...

Founded in 2011, World is the second fastest-growing insurance broker in the U.S. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

Position Summary

Help desk Support Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. You must also be customer-oriented and patient to deal with difficult customers.

Primary Responsibilities

Provide technical assistance and support for incoming helpdesk tickets and issues related to computer systems, software, security and hardware. Respond to tickets in person or over the phone. Document solutions advise team on training recommendations to cut down on tickets. Train computer users when possible. Fast paced environment
• Serving as the first point of contact for employees seeking technical assistance through helpdesk ticketing system.
• Performing remote troubleshooting through diagnostic techniques and pertinent questions
• Determining the best solution based on the issue and details provided by employee
• Walk the employee through the problem-solving process
• Direct unresolved issues to the next level of support personnel tier 3
• Provide accurate information on IT products or services
• Record events and problems and their resolution in logs
• Keep IT documentation up to date
• Close helpdesk tickets upon resolution
• Follow-up and update employee status and information
• Adhere to outline SLA
• Pass on any feedback or suggestions to IT Management
• Identify and suggest possible improvements on procedures
• On – Call helpdesk support as outlined in the 2023 calendar year
• Support M&A integration process as needed and or outlined by team members
• Some travel to various WIA offices is required

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business
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