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via KSNT Jobs posted_at: 17 hours agoschedule_type: Full-time
Bilingual Customer Service Representative From $23 to $27 per hour... California Branch 4810 South Hellman Avenue, Ontario, CA 91762 Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company. Hours: 24/7 operation - Hiring for 12:30 PM - 9 PM. Better together than apart. This position is on-site, and we are looking for good people who share our passion. Position Responsibilities • Guide and process Bilingual Customer Service Representative

From $23 to $27 per hour...

California Branch

4810 South Hellman Avenue, Ontario, CA 91762

Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.

Hours: 24/7 operation - Hiring for 12:30 PM - 9 PM.

Better together than apart. This position is on-site, and we are looking for good people who share our passion.

Position Responsibilities
• Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
• Communicate with customers via phone, email and chat.
• Solve customer problems and find the best possible solutions.
• Help customers navigate Uline's website and place orders online.
• Provide knowledgeable answers to questions about products, pricing and availability.
• Respond to shipping inquiries and answer order status questions.
• Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.

Minimum Requirements
• High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree preferred.
• Bilingual (English / Spanish) - 100% fluent in both verbal and written forms.
• Desire to provide the best possible experience for our customers.
• Thrive in a fast-paced environment with coaching support.

Benefits
• Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
• 401(k) with 5% employer match.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks
• Best-in-class, clean, modern facilities.
• First-class fitness center.
• Beautifully maintained walking trails.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline. jobs to learn more
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via KHON2 Jobs posted_at: 1 day agoschedule_type: Full-time
What We Do ZT engineers hyperscale compute and storage solutions that are tailored to the unique workloads and business needs of our global data center customers. With the proven ability to deliver these solutions, ZT Systems is well-positioned as the design, manufacturing, and logistics partner of choice for hyperscale computing and storage customers... What You'll Do • Evaluate, design, and implement product reliability test regimens to ensure What We Do

ZT engineers hyperscale compute and storage solutions that are tailored to the unique workloads and business needs of our global data center customers. With the proven ability to deliver these solutions, ZT Systems is well-positioned as the design, manufacturing, and logistics partner of choice for hyperscale computing and storage customers...

What You'll Do
• Evaluate, design, and implement product reliability test regimens to ensure products of the highest quality are delivered to our customers
• Execute server hardware reliability system testing, reliability stresses, failure analysis, and statistical analysis through all phases of the product life cycle working with cross-functional teams, including hardware developers and system engineers
• Hands-on Hardware reliability system testing, reliability stresses, failure analysis, and statistical analysis
• Work with engineering and other cross-functional team management to define operation project requirements, solutions, and schedules
• Develop innovative techniques/approaches to accelerate failure identification and mechanism understanding and support technology transfer to high-volume manufacturing
• Conduct root cause analysis on issues, recommend /manage the implementation of appropriate solutions
• Concisely and effectively communicate progress, status, and issues to management
• Participate in product design and reliability reviews during new product development to ensure the robustness of product design and manufacturing processes
• Define problems, collect data, establish facts and draw valid conclusions
• Domestic and international travel may be required after 6-12 months on the job.

What You'll Bring
• Bachelor's Degree in a STEM discipline (Electrical Engineering, Computer Engineering, Systems Engineering preferred) or an equivalent combination of professional experience
• Hands-on computer/server hardware repair and troubleshooting experience preferred
• Knowledge of servers and network technologies
• Understanding of server component installation/uninstallation, connection, and basic networking preferred
• Batch script, windows power shell, and Python knowledge are strongly preferred
• Knowledge of test methodologies, writing test plans, creating test cases, and debugging
• Experience analyzing statistical data
• Good analytical hands-on skills
• Must be a US Citizen or Permanent Resident

,
About ZT Systems

At ZT Systems, you'll get to do work you are proud of alongside smart, passionate people. Every day, there are opportunities to collaborate with the best in the industry to design, build, and deliver impactful solutions to world-class customers. Along the way, you will gain hands-on experience in a face-paced environment that's challenging, rewarding, and career-defining.

A culture built around our values we work hard and think fast. We view challenges as opportunities-to do better, push harder, and be faster than we were the day before. When we fail, we learn from it and move on together. And when we succeed, we use the momentum to go even further. We create value with everything we do, building the foundation of today-and transforming the future of tomorrow.

Join ZT Systems and help us build technology infrastructure that connects the world.

What We Offer

When you join ZT, you'll enjoy a range of world-class, inclusive employee benefits designed to grow with you and our company. From competitive compensation to 401K matching to comprehensive health & wellness programs and tuition reimbursement, ZT Systems offers industry leading benefits packages for eligible employees designed to help you get the most out of life.

ZT Group Int'l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
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via Built In Chicago posted_at: 2 days agoschedule_type: Full-timesalary: 119K–253K a yearwork_from_home: 1
The Qualtrics XM Platform™ is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without. Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like... building a technology that will be a force for good. The Qualtrics XM Platform™ is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.

Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like... building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.

We believe every interaction is an opportunity. Are we yours?
The Challenge

Technology & Telecommunications (T&T) is a major focus for Qualtrics as the acceleration of digital transformations have brought experience management (XM) to the forefront of these industries. Qualtrics has over 70% of the top US T&T companies as customers and global growth is rapidly accelerating.

The Industry Advisor serves as an XM champion and growth advocate; managing plans and programs to help scale industry specific solutions within targeted geographies and counties. They support the development of thought leadership and its top accounts, and work with other Industry Advisors to create a one to many relationship model.

This individual will bring substance to a dialogue, providing thoughtful insights that earn the trust and respect of industry innovators and stalwarts.
The Expectation for Success
• Co-Lead the High Tech Customer Advisory Board (CAB) including coordinating in-person and virtual events, managing communications, recruiting new members, and developing business relationships with CAB members.
• Plan, organize, and conduct events in various global locations including XM Live events and 1:1 customer interactions.
• Own the management of key collateral and artifacts, driving sales awareness.
• Act as the community manager for the global Telco communities including ongoing management, events, and follow-ups.
• Support evangelizing and coordinating the AgileXM framework and associated workshops. This includes working with customers to define the approach and outcomes, leading the workshop deliveries, creating outputs and deliverables, and presentation of said outputs. Additionally, will be responsible for follow-up workshop activities.
• Develop and publish thought leadership pieces on relevant channels: blog posts, social media, articles, and webinars that highlight best practices and offer a fresh perspective of XM within T&T
• Conduct sales enablement to train sales on win themes, messaging, new solutions, approaches, etc.
• Support the development of accelerator programs, including collateral development, enablement, GTM, customer identification and sales support.

Qualifications
• 10+ years of industry and/or management consulting experience in high tech and/or telco (high-tech preferred)
• Project management experience, great organizational skills and attention to detail
• Familiarity with marketing and GTM campaign development
• Knowledge with Qualtrics tools
• Ability to swiftly move from a high-level strategy discussion to one about the merits of a specific technology solution
• Excellent customer facing presentation and relationship building skills

Preferred
• Understanding of the link from strategy to technology solutions within industry-relevant use cases and operational outcomes that support strong business cases and ROI for XM
• Enterprise SaaS industry and/or consulting experience
• Experience as a practitioner working in technology systems and a nuanced understanding of personas
• Great speaker with a track record of delivering compelling messages to large audiences
• Community management experience

The base pay range for this position in the US is $119k - $253k per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.

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