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Intercom
Intercom.com is a digital business communication platform that allows businesses to connect with customers through messaging, chatbots, and targeted emails. The platform provides customer messaging, product tours, and engaging help articles that allow companies to better understand their customers' needs and increase customer satisfaction. With Intercom, businesses can easily route conversations to the right teams, automate customer engagement, and monitor the success of customer interactions. The website offers a variety of resources such as case studies, webinars, and blog posts to help businesses stay ahead in customer communication. Intercom.com is trusted by over 30,000 companies worldwide, including Shopify, Atlassian, and Sotheby's International Realty.
This gives your team the context they need to provide fast and excellent support. Note: The Zendesk Support app is only available on certain Intercom plans. See our plans and pricing here.intercom.comThe Zendesk Support app gives you access to live Intercom customer data in Zendesk, and lets you create new tickets in Zendesk directly from Intercom conversations.
The platform also includes social media bots, apps, and in-app messages to help you connect with those you need.ubiquedigitalsolutions.comIntercom’s features include analytics that measures engagement rates on social media channels such as Facebook Messenger, Snapchat or Instagram stories.
Additionally, Intercom provides users with information on how often they use your product or website. This data can help determine whether or not customers are satisfied with your product.ubiquedigitalsolutions.comIntercom offers a variety of platforms to help you communicate better with your customers. These include business messenger, management tools, customer data platform, applications and integrations.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#6,018 Site Rank
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Site age30 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Founded2011
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FoundersEoghan McCabe,Des Traynor,Ciaran Lee,David Barrett
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HeadquartersSan Francisco, California,, U.S.
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Key peopleEoghan McCabe (Chairperson & CEO),Paul Adams (CPO),Darragh Curran (CTO),Dan Griggs (CFO)
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Number of employees1,013 (2022)
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RevenueUS$200 million (2021)
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TypePrivate company
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IndustryEnterprise software
Traffic rank
#6,018
#6,018
Site age
30 yrs
30 yrs
Location
United States
United States
Popular Questions for Intercom
Newest job postings for Intercom
via CareerBuilder
posted_at: 3 days agoschedule_type: Contractor
Intercom is redefining how businesses support their customers using powerful messaging and automation.
Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver efficient and personal customer experiences at scale. Intercom is used to send over 500 million messages per month and enables interactions with over 600... million monthly active end users.
Join the company
Intercom is redefining how businesses support their customers using powerful messaging and automation.
Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver efficient and personal customer experiences at scale. Intercom is used to send over 500 million messages per month and enables interactions with over 600... million monthly active end users.
Join the company helping businesses grow revenue through in-product messaging, and so much more!
What's the opportunity?
We are looking for an experienced Contracts Manager who has a growth mindset and is excited to work in a fast-paced environment and take on a broad range of responsibilities. This person will be responsible for reviewing and negotiating contr acts, improving contracting processes and efficiencies and supporting various strategic projects across the Legal team . The successful candidate must be able to work cross-functionally with teams across the organization and demonstrate excellent communication skills and sound business judgment. This role is an outstanding opportunity for someone looking to join a growth-stage company and have a big impact.
What will I be doing?
• Assist with negotiating a broad range of commercial contracts (e.g., SaaS subscription, nondisclosure, vendor, consulting, recruiting and data processing agreements), working with internal clients and external parties .
• Manage daily incoming contract requests, progress workflows and coordinate the signature process.
• Implement best practices for contract administration using a CLM.
• Maintain and update template agreements, playbooks and document repositories.
• Implement and track updates to online terms and policies.
• Develop and maintain internal learning resources (e.g., training materials and process documentation).
• Foster and develop strong relationships with internal company stakeholders in Sales, Procurement, Finance, Security, IT and other functions and answer inbound queries from stakeholders.
• Support various strategic projects across the broader Legal team.
What skills do I need?
• 5+ years of experience working as a Contracts Manager or in a role fostering similar skills, including ability to draft and issue spotting.
• Knowledge of legal and commercial terms and concepts and familiarity with basic business contracts.
• Bachelor's degree; JD is a plus but not required.
• Ability to work independently and as part of a high-functioning team in a collaborative manner.
• Astute judgment in escalating issues when necessary.
• Resourceful, organized and have a high level of attention to detail.
• Experience working at a SaaS or other technology company preferred but not required.
• Familiarity with Google Workspace products, Slack, CLMs, MS Word, Excel, PowerPoint and DocuSign. Familiarity with Coupa, Salesforce and collaborative workspace platforms (e.g., maintaining internal wikis and information hubs) is a plus.
Bonus skills & attributes
• Spanish or Portuguese language skills
Benefits
We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! :)
• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Open vacation policy and 10 corporate holidays
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!
• Proof of eligibility to work in the United States is required.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Intercom is currently able to hire if an employee has a permanent residence in the following locations; Australia, Ireland, England and applicable US states. (California, Colorado, Florida, Illinois, Massachusetts, New York, North Carolina, Texas, and Washington).
Is this role not quite what you're looking for? Join our Talent Community to stay connected with us Show more details...
Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver efficient and personal customer experiences at scale. Intercom is used to send over 500 million messages per month and enables interactions with over 600... million monthly active end users.
Join the company helping businesses grow revenue through in-product messaging, and so much more!
What's the opportunity?
We are looking for an experienced Contracts Manager who has a growth mindset and is excited to work in a fast-paced environment and take on a broad range of responsibilities. This person will be responsible for reviewing and negotiating contr acts, improving contracting processes and efficiencies and supporting various strategic projects across the Legal team . The successful candidate must be able to work cross-functionally with teams across the organization and demonstrate excellent communication skills and sound business judgment. This role is an outstanding opportunity for someone looking to join a growth-stage company and have a big impact.
What will I be doing?
• Assist with negotiating a broad range of commercial contracts (e.g., SaaS subscription, nondisclosure, vendor, consulting, recruiting and data processing agreements), working with internal clients and external parties .
• Manage daily incoming contract requests, progress workflows and coordinate the signature process.
• Implement best practices for contract administration using a CLM.
• Maintain and update template agreements, playbooks and document repositories.
• Implement and track updates to online terms and policies.
• Develop and maintain internal learning resources (e.g., training materials and process documentation).
• Foster and develop strong relationships with internal company stakeholders in Sales, Procurement, Finance, Security, IT and other functions and answer inbound queries from stakeholders.
• Support various strategic projects across the broader Legal team.
What skills do I need?
• 5+ years of experience working as a Contracts Manager or in a role fostering similar skills, including ability to draft and issue spotting.
• Knowledge of legal and commercial terms and concepts and familiarity with basic business contracts.
• Bachelor's degree; JD is a plus but not required.
• Ability to work independently and as part of a high-functioning team in a collaborative manner.
• Astute judgment in escalating issues when necessary.
• Resourceful, organized and have a high level of attention to detail.
• Experience working at a SaaS or other technology company preferred but not required.
• Familiarity with Google Workspace products, Slack, CLMs, MS Word, Excel, PowerPoint and DocuSign. Familiarity with Coupa, Salesforce and collaborative workspace platforms (e.g., maintaining internal wikis and information hubs) is a plus.
Bonus skills & attributes
• Spanish or Portuguese language skills
Benefits
We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! :)
• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Open vacation policy and 10 corporate holidays
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!
• Proof of eligibility to work in the United States is required.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Intercom is currently able to hire if an employee has a permanent residence in the following locations; Australia, Ireland, England and applicable US states. (California, Colorado, Florida, Illinois, Massachusetts, New York, North Carolina, Texas, and Washington).
Is this role not quite what you're looking for? Join our Talent Community to stay connected with us Show more details...
via LinkedIn
posted_at: 7 days agoschedule_type: Full-time
Intercom is redefining how businesses support their customers using powerful messaging and automation.
Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver efficient and personal customer experiences at scale. Intercom is used to send over 500 million messages per month and enables interactions with over 600... million monthly active end users.
Join the company
Intercom is redefining how businesses support their customers using powerful messaging and automation.
Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver efficient and personal customer experiences at scale. Intercom is used to send over 500 million messages per month and enables interactions with over 600... million monthly active end users.
Join the company helping businesses grow revenue through in-product messaging, and so much more!
What's the opportunity? 🤔
The role of Team-IT at Intercom is to offer outstanding IT experience by providing efficient and productive support in our San Francisco, Chicago, London, and Dublin offices. We directly support Audio & Video conferencing systems, troubleshoot and resolve issues with hardware, software, and third-party tools. We manage all user access and provisioning while maintaining and strengthening a robust infrastructure to reinforce and build better efficiency. We also manage a complex stack of applications and their integrations while practicing heavy awareness and care for security.We have a very cohesive team that is consistently raising the bar for IT excellence in our industry. We always step up and make the most out of opportunities to better the IT needs of Intercom. Now is the time, more than ever, to make sure our employees and Intercom are well taken care of and happy with their tech needs.
What will I be doing? 🚀
At Intercom, you will be working with a team and be the frontrunner for all end-user support. You will be in charge of account provisioning and de provisioning, onboarding and off boarding, and maintaining the stack of applications and their integrations contained within our environment. You will be working heavily in the Jamf, Okta, Intune, and GitHub environments, coming up with ideas on management and organization within them, and their basic troubleshooting. You will be coming up with and documenting processes for how we work and supporting our end-users. You will also be contributing to the maturity process of the team as a whole while managing your work projects. We are expecting impactful work from a motivated individual that wants the best for oneself and one's team.
What skills do I need? 📖
• College level degree in the relevant field or experience to make up for lack thereof.
• You love helping people and working with a team.
• Ability to solve hardware and software problems while also implementing/documenting ways or processes to avoid them in the future.
• Experience with Audio/Video and Video Conference systems across our offices. This includes technologies like Google Hangouts and hardware like TVs, projectors, speakers, microphones, cameras, etc. and assist employees in getting the most out of them.
• Experience in hosting productivity and communications applications (GSuite, for example) and the ability to train and help employees on their use. Also experience in the implementation, management, and use of SSO, 2FA, and MDM technology (Okta, Duo, JAMF, etc...) in an enterprise environment.
• Lastly, you must possess a wonderful passion for what you do, eager to learn and improve, and excited about technology and the future of the Internet and IT. With the ambition to be part of the best IT team in the industry.
Bonus skills & attributes 🙌
• Relevant certifications (Casper/JAMF certs, A+, Network+, Okta Admin, AWS certs, etc…)
• Cloud-heavy infrastructure experience
• Buildout experience
• GitHub knowledge
• Automation w/ Okta Workflows, BetterCloud, etc…
• Scripting knowledge
• Slack admin knowledge
Benefits 😍
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)
• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Open vacation policy and 10 corporate holidays
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!
• Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $70,600.00 - $95,500.00. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Is this role not quite what you're looking for? Join our Talent Community to stay connected with us.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Intercom is currently able to hire if an employee has a permanent residence in the following locations; Australia, Ireland, England and applicable US states. (California, Colorado, Florida, Illinois, Massachusetts, New York, North Carolina, Texas, and Washington).
Is this role not quite what you're looking for? Join our Talent Community to stay connected with us Show more details...
Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver efficient and personal customer experiences at scale. Intercom is used to send over 500 million messages per month and enables interactions with over 600... million monthly active end users.
Join the company helping businesses grow revenue through in-product messaging, and so much more!
What's the opportunity? 🤔
The role of Team-IT at Intercom is to offer outstanding IT experience by providing efficient and productive support in our San Francisco, Chicago, London, and Dublin offices. We directly support Audio & Video conferencing systems, troubleshoot and resolve issues with hardware, software, and third-party tools. We manage all user access and provisioning while maintaining and strengthening a robust infrastructure to reinforce and build better efficiency. We also manage a complex stack of applications and their integrations while practicing heavy awareness and care for security.We have a very cohesive team that is consistently raising the bar for IT excellence in our industry. We always step up and make the most out of opportunities to better the IT needs of Intercom. Now is the time, more than ever, to make sure our employees and Intercom are well taken care of and happy with their tech needs.
What will I be doing? 🚀
At Intercom, you will be working with a team and be the frontrunner for all end-user support. You will be in charge of account provisioning and de provisioning, onboarding and off boarding, and maintaining the stack of applications and their integrations contained within our environment. You will be working heavily in the Jamf, Okta, Intune, and GitHub environments, coming up with ideas on management and organization within them, and their basic troubleshooting. You will be coming up with and documenting processes for how we work and supporting our end-users. You will also be contributing to the maturity process of the team as a whole while managing your work projects. We are expecting impactful work from a motivated individual that wants the best for oneself and one's team.
What skills do I need? 📖
• College level degree in the relevant field or experience to make up for lack thereof.
• You love helping people and working with a team.
• Ability to solve hardware and software problems while also implementing/documenting ways or processes to avoid them in the future.
• Experience with Audio/Video and Video Conference systems across our offices. This includes technologies like Google Hangouts and hardware like TVs, projectors, speakers, microphones, cameras, etc. and assist employees in getting the most out of them.
• Experience in hosting productivity and communications applications (GSuite, for example) and the ability to train and help employees on their use. Also experience in the implementation, management, and use of SSO, 2FA, and MDM technology (Okta, Duo, JAMF, etc...) in an enterprise environment.
• Lastly, you must possess a wonderful passion for what you do, eager to learn and improve, and excited about technology and the future of the Internet and IT. With the ambition to be part of the best IT team in the industry.
Bonus skills & attributes 🙌
• Relevant certifications (Casper/JAMF certs, A+, Network+, Okta Admin, AWS certs, etc…)
• Cloud-heavy infrastructure experience
• Buildout experience
• GitHub knowledge
• Automation w/ Okta Workflows, BetterCloud, etc…
• Scripting knowledge
• Slack admin knowledge
Benefits 😍
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)
• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Open vacation policy and 10 corporate holidays
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!
• Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $70,600.00 - $95,500.00. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Is this role not quite what you're looking for? Join our Talent Community to stay connected with us.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Intercom is currently able to hire if an employee has a permanent residence in the following locations; Australia, Ireland, England and applicable US states. (California, Colorado, Florida, Illinois, Massachusetts, New York, North Carolina, Texas, and Washington).
Is this role not quite what you're looking for? Join our Talent Community to stay connected with us Show more details...
via CareerBuilder
posted_at: 8 days agoschedule_type: Full-time
Intercom is redefining how businesses support their customers using powerful messaging and automation.
Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver efficient and personal customer experiences at scale. Intercom is used to send over 500 million messages per month and enables interactions with over 600... million monthly active end users.
Join the company
Intercom is redefining how businesses support their customers using powerful messaging and automation.
Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver efficient and personal customer experiences at scale. Intercom is used to send over 500 million messages per month and enables interactions with over 600... million monthly active end users.
Join the company helping businesses grow revenue through in-product messaging, and so much more!
What's the opportunity?
The GTM Systems team within the Business Systems group is well-positioned to drive real impact in supporting our Go To Market teams - to set us up to do business the way our customers demand, to create seamless employee experiences that make it easier to delight our customers, to coordinate the changes we make that create impact across the organization, to build a world class ability to enable our business partners, and so much more.
We are looking for an experienced Salesforce Quality Assurance Lead to join our team! The successful candidate will be responsible for managing and leading the QA efforts for our Salesforce applications. They will work closely with our development team to ensure the delivery of high-quality software, and drive the development and execution of test plans, test cases, and test scripts.
If you are an experienced QA leader with a passion for ensuring the quality of enterprise applications, we encourage you to apply for this exciting opportunity to lead a dynamic Salesforce testing team!
What will I be doing?
• Lead the development and execution of test plans, test cases, and test scripts to ensure the quality of our Salesforce applications.
• Collaborate with developers and stakeholders to understand project requirements and identify potential areas of risk or concern.
• Perform functional, regression, and performance testing to identify defects and ensure the application meets our high standards for quality.
• Create and maintain test data and test environments to support testing efforts.
• Establish and maintain testing metrics and KPIs, and communicate progress and results to stakeholders.
• Develop and implement automation testing frameworks to reduce manual testing efforts.
• Coach and mentor team members to improve testing skills and knowledge.
• Establish and maintain testing standards, processes, and best practices.
• Collaborate with project managers to ensure testing timelines and deliverables are met.
• Stay up-to-date with industry trends and best practices in Salesforce testing and quality assurance.
What skills do I need?
• Bachelor's degree in Computer Science or a related field.
• 5+ years of experience in Salesforce testing and quality assurance, with 2+ years in a lead or management role.
• Strong understanding of Salesforce development, configuration, and customization.
• Experience with automation testing frameworks and tools such as Gearset or Copado. and frameworks.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills.
• Salesforce certifications such as Administrator, Platform App Builder, or Platform Developer I are a plus.
• Enthusiasm for startup culture and learning fast!
Benefits
We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! :)
• Competitive salary and meaningful equity
• Catered lunch and dinner served every weekday, plus a variety of breakfast foods and a fully stocked kitchen
• Fully funded comprehensive medical, dental, and vision coverage
• Open vacation policy and 10 corporate holidays
• Paid Parental Leave Program
• Commuter benefits + 401k plan
• In-office bicycle storage
• Macbooks are our standard, but we're happy to get you whatever equipment helps you get your job done
• Fun events for Intercomrades, friends, and family!
The base salary range for this role is targeted at $136,000 - $204,000 in Colorado, $140,600 - $184,000 in Washington, and $151,000 - $204,000 for the San Francisco Bay Area and New York. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Please note that this information is only provided publicly for candidates in California, Colorado, New York and Washington, but the role is open to candidates outside of those locations as well.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Is this role not quite what you're looking for? Join our Talent Community to stay connected with us Show more details...
Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver efficient and personal customer experiences at scale. Intercom is used to send over 500 million messages per month and enables interactions with over 600... million monthly active end users.
Join the company helping businesses grow revenue through in-product messaging, and so much more!
What's the opportunity?
The GTM Systems team within the Business Systems group is well-positioned to drive real impact in supporting our Go To Market teams - to set us up to do business the way our customers demand, to create seamless employee experiences that make it easier to delight our customers, to coordinate the changes we make that create impact across the organization, to build a world class ability to enable our business partners, and so much more.
We are looking for an experienced Salesforce Quality Assurance Lead to join our team! The successful candidate will be responsible for managing and leading the QA efforts for our Salesforce applications. They will work closely with our development team to ensure the delivery of high-quality software, and drive the development and execution of test plans, test cases, and test scripts.
If you are an experienced QA leader with a passion for ensuring the quality of enterprise applications, we encourage you to apply for this exciting opportunity to lead a dynamic Salesforce testing team!
What will I be doing?
• Lead the development and execution of test plans, test cases, and test scripts to ensure the quality of our Salesforce applications.
• Collaborate with developers and stakeholders to understand project requirements and identify potential areas of risk or concern.
• Perform functional, regression, and performance testing to identify defects and ensure the application meets our high standards for quality.
• Create and maintain test data and test environments to support testing efforts.
• Establish and maintain testing metrics and KPIs, and communicate progress and results to stakeholders.
• Develop and implement automation testing frameworks to reduce manual testing efforts.
• Coach and mentor team members to improve testing skills and knowledge.
• Establish and maintain testing standards, processes, and best practices.
• Collaborate with project managers to ensure testing timelines and deliverables are met.
• Stay up-to-date with industry trends and best practices in Salesforce testing and quality assurance.
What skills do I need?
• Bachelor's degree in Computer Science or a related field.
• 5+ years of experience in Salesforce testing and quality assurance, with 2+ years in a lead or management role.
• Strong understanding of Salesforce development, configuration, and customization.
• Experience with automation testing frameworks and tools such as Gearset or Copado. and frameworks.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills.
• Salesforce certifications such as Administrator, Platform App Builder, or Platform Developer I are a plus.
• Enthusiasm for startup culture and learning fast!
Benefits
We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! :)
• Competitive salary and meaningful equity
• Catered lunch and dinner served every weekday, plus a variety of breakfast foods and a fully stocked kitchen
• Fully funded comprehensive medical, dental, and vision coverage
• Open vacation policy and 10 corporate holidays
• Paid Parental Leave Program
• Commuter benefits + 401k plan
• In-office bicycle storage
• Macbooks are our standard, but we're happy to get you whatever equipment helps you get your job done
• Fun events for Intercomrades, friends, and family!
The base salary range for this role is targeted at $136,000 - $204,000 in Colorado, $140,600 - $184,000 in Washington, and $151,000 - $204,000 for the San Francisco Bay Area and New York. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Please note that this information is only provided publicly for candidates in California, Colorado, New York and Washington, but the role is open to candidates outside of those locations as well.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Is this role not quite what you're looking for? Join our Talent Community to stay connected with us Show more details...
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