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Ionos
Ionos is a web hosting company. It was founded in Germany in 1988 and is currently owned by United Internet. In addition to web hosting, it also provides domain registration, SSL certificates, email s…
That’s just dumb nowadays. ‘Nuff said. I don’t have. I contacted IONOS support to clarify this issue, and it turns out only customers with an address in Mexico are forced to use the Spanish builder.websiteplanet.comEuropean users can access the English version of IONOS through the UK website, even if they don’t have a UK address. Canadian users have their own version (in English).
Cloud hosting is now becoming more and more common.hostinglime.comAll 11 IONOS dedicated hosting programs include Sitelock malware security and the RailGun content delivery network (CDN) for quicker page loads.
Lenexa, Kansas serves as the site of one of the company’s key data hubs. Start up whatever web browser you like; I suggest using Google Chrome.tcsfrontporch.com1&1 Ionos is used by millions of individuals all around the world. Countries such as Germany, Spain, the United States of America, and Great Britain are among those that are served.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#59,326 Site Rank
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Site age6 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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HeadquartersMontabaur,, Germany
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OwnerUnited Internet
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Founder(s)Ralph Dommermuth
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Key peopleAchim Weiss (,CEO,)
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Type of siteSubsidiary
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Area servedWorldwide
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RevenueEUR 1,062.8 million (2021)
Traffic rank
#59,326
#59,326
Site age
6 yrs
6 yrs
Location
United States
United States
Popular Questions for Ionos
Newest job postings for Ionos
via Talent.com
posted_at: 1 day agoschedule_type: Full-time
Inbound Telesales & Retention
• Erie, PA, USA
• Full Time...
• Full Benefits*
C OVID-19 UPDATE : At IONOS, the health and safety of our team members is of the utmost importance. Our offices exceed OSHA and CDC guidelines for health and safety protocol, and we offer a 100% remote working model.
This position must be filled with a Pennsylvania resident and is a 100% remote opportunity.
We look forward to talking with you soon about the opportunity
Inbound Telesales & Retention
• Erie, PA, USA
• Full Time...
• Full Benefits*
C OVID-19 UPDATE : At IONOS, the health and safety of our team members is of the utmost importance. Our offices exceed OSHA and CDC guidelines for health and safety protocol, and we offer a 100% remote working model.
This position must be filled with a Pennsylvania resident and is a 100% remote opportunity.
We look forward to talking with you soon about the opportunity to join our team!
IONOS Inc. (*formerly 1&1 IONOS)* is a subsidiary of United Internet - a profitable, publicly held German company with a market cap of over $8 billion.
IONOS's North American headquarters is relocating to Philadelphia PA (presently in the Valley Forge suburb of Chesterbrook).
IONOS is known for its comprehensive and affordable online products - its unique business model positions it as a one-stop-shop for web solutions.
From domain registration to web hosting, site creation, technical support and cutting-edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence.
Founded in 1988, IONOS is a global leader among web hosting providers. Internationally, IONOS maintains more than 8 million customer contracts with both consumer and business users and the IONOS group manages over of 19 million domain name worldwide.
It also operates 10 highly-secure, green data centers housing more than 90,000 servers.
IONOS has grown since it introduced its distinctive approach to the U.S. market in October of 2003. Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market;
making it one of the country's top 5 web hosting companies. In September 2008, IONOS opened a state of the art 55,000 square foot data center in Lenexa, Kansas.
Job Summary
The Inbound Telesales & Retention Representative supports IONOS customers via inbound calls, chats and email. Responsibilities of the position include sales of products and services, responding to account & billing queries, customer retention, and basic technical support.
Responsibilities :
• Resolving customer issues via phone, email and chat
• Assisting potential customers with questions and recommending them to the proper product or service based on their needs with a strategic and ethical sales approach
• Assisting customers with cancellation requests and making retention efforts to maintain their partnership
• Demonstrating account management / billing proficiency, minor technical skills and effective soft skills in resolving customer issues
• Effectively managing self to meet departmental goals and resolve incoming workload efficiently
Qualifications :
• Ability to speak & write clearly in English
• Ability to field customer calls, chats & emails regarding product sales, accounts & service issues
• Ability to efficiently process and document call information
• Possesses basic computer and internet skills (Training will be provided on all 1&1 Ionos products and tools)
• Ability to regularly report to work on time as scheduled
• Ability to multitask
• Willingness to learn new products & technologies
• Ability to work in a team environment
Preferred (but not required) Qualifications :
• Experience in customer retention or sales
• Skills in shared hosting environments
• Knowledge of DNS protocols
• Bi-Lingual speaking & writing ability
Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.
Last updated : 2023-05-02 Show more details...
• Erie, PA, USA
• Full Time...
• Full Benefits*
C OVID-19 UPDATE : At IONOS, the health and safety of our team members is of the utmost importance. Our offices exceed OSHA and CDC guidelines for health and safety protocol, and we offer a 100% remote working model.
This position must be filled with a Pennsylvania resident and is a 100% remote opportunity.
We look forward to talking with you soon about the opportunity to join our team!
IONOS Inc. (*formerly 1&1 IONOS)* is a subsidiary of United Internet - a profitable, publicly held German company with a market cap of over $8 billion.
IONOS's North American headquarters is relocating to Philadelphia PA (presently in the Valley Forge suburb of Chesterbrook).
IONOS is known for its comprehensive and affordable online products - its unique business model positions it as a one-stop-shop for web solutions.
From domain registration to web hosting, site creation, technical support and cutting-edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence.
Founded in 1988, IONOS is a global leader among web hosting providers. Internationally, IONOS maintains more than 8 million customer contracts with both consumer and business users and the IONOS group manages over of 19 million domain name worldwide.
It also operates 10 highly-secure, green data centers housing more than 90,000 servers.
IONOS has grown since it introduced its distinctive approach to the U.S. market in October of 2003. Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market;
making it one of the country's top 5 web hosting companies. In September 2008, IONOS opened a state of the art 55,000 square foot data center in Lenexa, Kansas.
Job Summary
The Inbound Telesales & Retention Representative supports IONOS customers via inbound calls, chats and email. Responsibilities of the position include sales of products and services, responding to account & billing queries, customer retention, and basic technical support.
Responsibilities :
• Resolving customer issues via phone, email and chat
• Assisting potential customers with questions and recommending them to the proper product or service based on their needs with a strategic and ethical sales approach
• Assisting customers with cancellation requests and making retention efforts to maintain their partnership
• Demonstrating account management / billing proficiency, minor technical skills and effective soft skills in resolving customer issues
• Effectively managing self to meet departmental goals and resolve incoming workload efficiently
Qualifications :
• Ability to speak & write clearly in English
• Ability to field customer calls, chats & emails regarding product sales, accounts & service issues
• Ability to efficiently process and document call information
• Possesses basic computer and internet skills (Training will be provided on all 1&1 Ionos products and tools)
• Ability to regularly report to work on time as scheduled
• Ability to multitask
• Willingness to learn new products & technologies
• Ability to work in a team environment
Preferred (but not required) Qualifications :
• Experience in customer retention or sales
• Skills in shared hosting environments
• Knowledge of DNS protocols
• Bi-Lingual speaking & writing ability
Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.
Last updated : 2023-05-02 Show more details...
via CareerBuilder
posted_at: 6 days agoschedule_type: Full-time
IONOS Inc. (formerly 1&1 IONOS) is a subsidiary of United Internet - a profitable, publicly held German company with a market cap of over $8 billion. IONOS's North American headquarters is located in Philadelphia PA. IONOS is known for its comprehensive and affordable online products - its unique business model positions it as a one-stop-shop for web solutions. From domain registration to web hosting, site creation, technical support and cutting-edge
IONOS Inc. (formerly 1&1 IONOS) is a subsidiary of United Internet - a profitable, publicly held German company with a market cap of over $8 billion. IONOS's North American headquarters is located in Philadelphia PA. IONOS is known for its comprehensive and affordable online products - its unique business model positions it as a one-stop-shop for web solutions. From domain registration to web hosting, site creation, technical support and cutting-edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence.Founded in 1988, IONOS is a global leader among web hosting providers. Internationally, IONOS maintains more than 8 million customer contracts with both consumer and business users and the IONOS group manages over of 19 million domain name worldwide. It also operates 10 highly-secure, green data centers housing more than 90,000 servers.IONOS has grown since it introduced its distinctive approach to the U.S... market in October of 2003. Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market; making it one of the country's top 5 web hosting companies. In September 2008, IONOS opened a state of the art 55,000 square foot data center in Lenexa, Kansas. Job Summary:The Technical Customer Service Representative primarily supports IONOS customers with their drag-and-drop website builders through inbound phone calls and email. Additional responsibilities of the position include assisting customers with their domains, email, e-commerce packages, and various marketing tools associated with the website builder. Technical Customer Service Representatives also sell these products, assist with billing issues, and cancel packages as necessary.Specific Responsibilities:Resolving customer issues via phone, email and chatTroubleshooting a wide range of technical and billing concerns and educating customers about our products and processesDemonstrating both technical proficiency and effective soft skills in resolving customer issues Recommending and selling the right products and services based on customer's business and personal needsEffectively managing self to meet departmental goals and resolve incoming workload efficientlyQualifications:Technical support and customer service experience is a plusStrong written and spoken communication skillsAbility to adapt to changing products and processesAbility to process and document phone calls, chats and emails efficientlyAbility to project a positive and helpful attitude to customers and colleaguesGeneral familiarity with computer functionality and use of internet (training will be provided for specific IONOS products)Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law
Show more details...
via Glassdoor
posted_at: 10 days agoschedule_type: Full-time
Organically grow hosting business revenue with existing IONOS clients. In order to ensure the best possible service and to inspire our clients, you will provide professional services and guidance for our largest shared and dedicated hosting customers. Be a trusted contact person for all concerns of assigned accounts. Act as a hosting business partner for clients while maintain high visibility... during the entire relationship cycle. Maintain constant
Organically grow hosting business revenue with existing IONOS clients. In order to ensure the best possible service and to inspire our clients, you will provide professional services and guidance for our largest shared and dedicated hosting customers. Be a trusted contact person for all concerns of assigned accounts. Act as a hosting business partner for clients while maintain high visibility... during the entire relationship cycle. Maintain constant real time understanding of the satisfaction of our clients with our implemented IONOS products and related service. Continuously seek new information about clients' business model and evolving data needs. Simultaneously maintain continuous learning of the IONOS suite of products including new product offerings. Introduce existing clients to new IONOS data products and be able to illustrate sound value propositions in order to secure new contract revenue using professional sales skills and closing capabilities.
Responsibilities:
Account Management/Sales:
• Meet assigned annual quota of additional contract revenue from existing clients for shared and dedicated clients.
• Retain existing business using problem solving ability, outstanding sales and communication skills, and solid understanding of both IONOS and competitor products.
• Contact existing customers and convince them of the value in maintaining and expanding partnership with IONOS.
• Collaborate with the IONOS operations teams to ensure high service quality for our partners; stay ahead of any customer service or product issues; express understanding to clients; and engage in actions to mitigate concerns far in advance of renewal dates.
• Develop relationships with internal IONOS departments necessary to resolve client concerns
• Intensify business relationships and build a sustainable long-term relationship with the partners.
• Test new methods as well as new product marketing tools with clients.
Marketing/Acquisition:
• Test new methods as well as new marketing and communication channels to reach your target group.
• Establish a professional lead-nurturing process together with your agency business marketing colleagues
• Ensure a constant growth of registered IONOS partners together with your team.
Service/Support:
• Ensure professional support for our IONOS partners and be a valued contact person for their needs.
• Develop the account managers in team to become competent "single points of contact" for the partners they support and ensure that written and telephone inquiries are handled professionally.
• You will collaborate with the IONOS operations teams to ensure high service quality for our partners.
Required Qualifications:
• 5-7 years in state-of-the-art B2B marketing, sales and account management.
• Strong technical background and knowledge in web design, e-commerce, web hosting, server and cloud technology
• You are able to present confidently towards larger audiences and represent IONOS in meetings, fairs and conferences.
• You are curious and love to explore innovations and new technologies; drive to continuously self-develop knowledge of IONOS and competitor products.
• You have a strong customer orientation and a good mix of sales and service mentality
• Effective problem solving ability with the skills needed to leverage internal IONOS departments to solve customer concerns.
Preferred Qualifications:
• Bachelor or master's degree in computer science or economics or related professional technical education
Physical requirements and Working Conditions
• Sitting or standing for extended periods of time
• Spend extended hours in front of a computer screen
• Ability to travel via air and/or vehicle on an overnight basis up to approximately 10-20% of time (2 overnight trips/month)
• Ability to lift objects during travel up to 20 lbs.
• The ability to perform the essential responsibilities of this job in our Philadelphia office on days as designated by management
Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law Show more details...
Responsibilities:
Account Management/Sales:
• Meet assigned annual quota of additional contract revenue from existing clients for shared and dedicated clients.
• Retain existing business using problem solving ability, outstanding sales and communication skills, and solid understanding of both IONOS and competitor products.
• Contact existing customers and convince them of the value in maintaining and expanding partnership with IONOS.
• Collaborate with the IONOS operations teams to ensure high service quality for our partners; stay ahead of any customer service or product issues; express understanding to clients; and engage in actions to mitigate concerns far in advance of renewal dates.
• Develop relationships with internal IONOS departments necessary to resolve client concerns
• Intensify business relationships and build a sustainable long-term relationship with the partners.
• Test new methods as well as new product marketing tools with clients.
Marketing/Acquisition:
• Test new methods as well as new marketing and communication channels to reach your target group.
• Establish a professional lead-nurturing process together with your agency business marketing colleagues
• Ensure a constant growth of registered IONOS partners together with your team.
Service/Support:
• Ensure professional support for our IONOS partners and be a valued contact person for their needs.
• Develop the account managers in team to become competent "single points of contact" for the partners they support and ensure that written and telephone inquiries are handled professionally.
• You will collaborate with the IONOS operations teams to ensure high service quality for our partners.
Required Qualifications:
• 5-7 years in state-of-the-art B2B marketing, sales and account management.
• Strong technical background and knowledge in web design, e-commerce, web hosting, server and cloud technology
• You are able to present confidently towards larger audiences and represent IONOS in meetings, fairs and conferences.
• You are curious and love to explore innovations and new technologies; drive to continuously self-develop knowledge of IONOS and competitor products.
• You have a strong customer orientation and a good mix of sales and service mentality
• Effective problem solving ability with the skills needed to leverage internal IONOS departments to solve customer concerns.
Preferred Qualifications:
• Bachelor or master's degree in computer science or economics or related professional technical education
Physical requirements and Working Conditions
• Sitting or standing for extended periods of time
• Spend extended hours in front of a computer screen
• Ability to travel via air and/or vehicle on an overnight basis up to approximately 10-20% of time (2 overnight trips/month)
• Ability to lift objects during travel up to 20 lbs.
• The ability to perform the essential responsibilities of this job in our Philadelphia office on days as designated by management
Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law Show more details...
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