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JumpCloud is a directory services software company that provides cloud-based solutions to manage and secure user identities, devices, and applications in organizations. Their platform allows businesses to have a central location to manage all of their devices and applications, regardless of location or platform. With JumpCloud, users can easily manage their workstations, access applications, and even leverage multi-factor authentication for added security. The company's solutions are trusted by thousands of organizations worldwide, and are known for offering a powerful yet simplified way to manage IT infrastructure and securely connect users to the resources they need.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#8,581 Site Rank
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Site age18 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#8,581
#8,581
Site age
18 yrs
18 yrs
Location
United States
United States
Popular Questions for Jumpcloud Jumpcloud
Newest job postings for Jumpcloud Jumpcloud
via Florida Jobs - Tarta.ai
posted_at: 9 days agoschedule_type: Full-time
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Customer Support Engineer, Windows and Active Directory
Miami, FL - Remote / Customer Success / Full Time
All roles at JumpCloud are Remote unless otherwise specified in the .
About JumpCloud
JumpCloud s mission is to Make Work Happen , providing simple, secure access to corporate technology resources from any device, or any location.
The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based
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Customer Support Engineer, Windows and Active Directory
Miami, FL - Remote / Customer Success / Full Time
All roles at JumpCloud are Remote unless otherwise specified in the .
About JumpCloud
JumpCloud s mission is to Make Work Happen , providing simple, secure access to corporate technology resources from any device, or any location.
The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply conditional access controls based on Zero Trust principals.
Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton.
JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike.
Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more.
Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
About the Role
This is an excellent growth opportunity for someone with previous work experience as a Technical Support Engineer or System Administrator with a background in supporting Windows and Active Directory environments who would like to join an IT focused product company.
This role involves rigorous training and clear communication in deeply technical identity subject matter such as authentication, system management, and networking.
You ll work with passionate team members supporting an exciting product actively used by our global user base.
What you ll be doing:
+ Provide technical support and issue resolution to our customers through ongoing issue triaging via email, telephone or remote web session.+ Collaborate with peers, mentors, our knowledge base, community forums and other internal tools to provide the most effective, world-class solutions for our customers.+ Reproduce issues in-house and respond to customers in a timely manner.+ Create and implement processes that help Support meet key objectives+ Escalate issues in a timely manner for resolution.
Work with Customer Success Managers and Implementation Engineers to ensure the success of our new customers as they transition into the day to day use of our product - ensuring the access of their entire employee base to all of the resources needed - their servers, workstations and laptops, the networks they access to all of the web and on-premise applications they use every day.+ Research and evaluate technologies to create new knowledge base articles that capture new information for reuse throughout the organization and for end users.+ On-call rotation required.
Duration - 1 week.
Duties include monitoring of status updates and external customer responses to incoming cases during outage.
We re looking for.
+ Inspired technology professionals who love the challenge of supporting our customers and internal teams to ensure the successful adoption, usage, integration of our Cloud Directory Platform.
Minimum of 4 years experience in a technical, customer-facing position+ Excellent interpersonal communication, passion for learning new technologies and understanding how to utilize them in a customer-facing environment+ Strong oral and written communication skills are imperative.+ A logical approach to problem solving.+ In-depth knowledge of the Windows platform - Registry Hives, LGPOs, PowerShell and CMD, Windows Credential Manager (WCM), Event Logging, Windows Home/Pro/Server Experience+ In-depth knowledge of the Active Directory platform - Domain Forests, GPOs, Azure Active Directory (AAD), User/Group Management, Network Architecture and DesignIn accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $60,000-$95,000, including base salary and any related bonuses or commissions.
JumpCloud provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match.
We have an unlimited vacation policy.
LI-CM1
Where you ll be working/Location:
JumpCloud is committed to being Remote First.
If a role requires you to be in a certain location or country, that will be clearly stated in the job description.
All roles posted in United States locations do require that you be located within one of the 50 U.S.
States.
Our Headquarters is in the Denver/Boulder, CO area.
Once we reopen our offices you will have the opportunity to remain fully remote, work from one of our office locations (CO only currently) or flex your time.
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You ll work with amazing talent across each department who are passionate about our mission.
We re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome.
You ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
Please submit your r sum and brief explanation about yourself and why you would be a good fit for JumpCloud.
Please note JumpCloud is not accepting third party resumes at this time.
JumpCloud is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
LI-Remote
Associated topics:
client support, customer support, desk, edi, excel, help desk, information technology help desk, information technology support, technical support specialist, troubleshoot Show more details...
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Accept...
Customer Support Engineer, Windows and Active Directory
Miami, FL - Remote / Customer Success / Full Time
All roles at JumpCloud are Remote unless otherwise specified in the .
About JumpCloud
JumpCloud s mission is to Make Work Happen , providing simple, secure access to corporate technology resources from any device, or any location.
The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply conditional access controls based on Zero Trust principals.
Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton.
JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike.
Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more.
Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
About the Role
This is an excellent growth opportunity for someone with previous work experience as a Technical Support Engineer or System Administrator with a background in supporting Windows and Active Directory environments who would like to join an IT focused product company.
This role involves rigorous training and clear communication in deeply technical identity subject matter such as authentication, system management, and networking.
You ll work with passionate team members supporting an exciting product actively used by our global user base.
What you ll be doing:
+ Provide technical support and issue resolution to our customers through ongoing issue triaging via email, telephone or remote web session.+ Collaborate with peers, mentors, our knowledge base, community forums and other internal tools to provide the most effective, world-class solutions for our customers.+ Reproduce issues in-house and respond to customers in a timely manner.+ Create and implement processes that help Support meet key objectives+ Escalate issues in a timely manner for resolution.
Work with Customer Success Managers and Implementation Engineers to ensure the success of our new customers as they transition into the day to day use of our product - ensuring the access of their entire employee base to all of the resources needed - their servers, workstations and laptops, the networks they access to all of the web and on-premise applications they use every day.+ Research and evaluate technologies to create new knowledge base articles that capture new information for reuse throughout the organization and for end users.+ On-call rotation required.
Duration - 1 week.
Duties include monitoring of status updates and external customer responses to incoming cases during outage.
We re looking for.
+ Inspired technology professionals who love the challenge of supporting our customers and internal teams to ensure the successful adoption, usage, integration of our Cloud Directory Platform.
Minimum of 4 years experience in a technical, customer-facing position+ Excellent interpersonal communication, passion for learning new technologies and understanding how to utilize them in a customer-facing environment+ Strong oral and written communication skills are imperative.+ A logical approach to problem solving.+ In-depth knowledge of the Windows platform - Registry Hives, LGPOs, PowerShell and CMD, Windows Credential Manager (WCM), Event Logging, Windows Home/Pro/Server Experience+ In-depth knowledge of the Active Directory platform - Domain Forests, GPOs, Azure Active Directory (AAD), User/Group Management, Network Architecture and DesignIn accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $60,000-$95,000, including base salary and any related bonuses or commissions.
JumpCloud provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match.
We have an unlimited vacation policy.
LI-CM1
Where you ll be working/Location:
JumpCloud is committed to being Remote First.
If a role requires you to be in a certain location or country, that will be clearly stated in the job description.
All roles posted in United States locations do require that you be located within one of the 50 U.S.
States.
Our Headquarters is in the Denver/Boulder, CO area.
Once we reopen our offices you will have the opportunity to remain fully remote, work from one of our office locations (CO only currently) or flex your time.
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You ll work with amazing talent across each department who are passionate about our mission.
We re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome.
You ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
Please submit your r sum and brief explanation about yourself and why you would be a good fit for JumpCloud.
Please note JumpCloud is not accepting third party resumes at this time.
JumpCloud is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
LI-Remote
Associated topics:
client support, customer support, desk, edi, excel, help desk, information technology help desk, information technology support, technical support specialist, troubleshoot Show more details...
via Salary.com
posted_at: 22 days agoschedule_type: Full-time
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
JumpCloud is searching for the best in the business when it comes to helping our customers and partners. We built a disruptive new technology called Open Directory Platform and it is reinventing a two decade old monopoly, giving organizations freedom of choice with their IT solutions. Our product has become mission critical for thousands of organizations around the globe.
Overview:
Due to our success, we are seeking a smart, motivated Partner Account Manager. This role is the primary point of contact for existing customers. You will cultivate relationships with and focus on fully understanding and enabling the success of the partner’s business with JumpCloud. Proactively engaging partners to support the growth of their business and their resale of Directory-as-a-Service within their offerings.
This is a great opportunity if you love understanding business challenges and finding solutions as well as building meaningful business partnerships and seeing them produce results for everyone.
What you’ll be doing:
• Manage business with our existing MSP/ VAR partners
• In charge of the renewal and upsell business with our partners/customers
• Help partner sell to new customers and upsell to existing ones
• Conduct regular business reviews and planning meetings with top and emerging partners in assigned market segment
• Implement the Australia Channel onboarding and enablement programs
• Prioritizing current and potential partners engagement levels to foster growth among high priority partners
• Provide day-to-day support for JumpCloud Partners to help them sell, implement and support JumpCloud offerings
• Assist partners with quotes and proposals for JumpCloud services
• Work with internal cross-functional teams to assist with partner implementation, support and escalations
• Participation in industry events such as trade shows, seminars and Partner events
• Collaborating with internal stakeholders (Support, Marketing, Product, etc.) to ensure an ideal and constantly improving partner experience
We’re looking for…
• 3-5 years of business development, account management, sales, ideally in a SaaS environment with an IT-focused product
• Proven experience meeting or exceeding key performance metrics
• BA / BS or equivalent education and relevant experience
• Ability to explore and make recommendations to partners based on customer needs strong initiative and creativity applied through technology
• Strong interpersonal skills, ability to convey and relate ideas to others
• Ability to excel in a team-oriented, collaborative, and fast-paced environment, vibrant and energetic attitude, willingness to perform and get things done.
Key Metrics:
• Renewal % and Upsell Monthly Recurring Revenue
• Partner productivity ( revenue, JC knowledge)
• Partner Enablement ( tech and sales certification)
#LI-MA1
Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
This role is remote in the country of Australia. You must be located in and authorized to work in Australia to be considered for this role.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
#LI-Remote #BI-Remote Show more details...
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
JumpCloud is searching for the best in the business when it comes to helping our customers and partners. We built a disruptive new technology called Open Directory Platform and it is reinventing a two decade old monopoly, giving organizations freedom of choice with their IT solutions. Our product has become mission critical for thousands of organizations around the globe.
Overview:
Due to our success, we are seeking a smart, motivated Partner Account Manager. This role is the primary point of contact for existing customers. You will cultivate relationships with and focus on fully understanding and enabling the success of the partner’s business with JumpCloud. Proactively engaging partners to support the growth of their business and their resale of Directory-as-a-Service within their offerings.
This is a great opportunity if you love understanding business challenges and finding solutions as well as building meaningful business partnerships and seeing them produce results for everyone.
What you’ll be doing:
• Manage business with our existing MSP/ VAR partners
• In charge of the renewal and upsell business with our partners/customers
• Help partner sell to new customers and upsell to existing ones
• Conduct regular business reviews and planning meetings with top and emerging partners in assigned market segment
• Implement the Australia Channel onboarding and enablement programs
• Prioritizing current and potential partners engagement levels to foster growth among high priority partners
• Provide day-to-day support for JumpCloud Partners to help them sell, implement and support JumpCloud offerings
• Assist partners with quotes and proposals for JumpCloud services
• Work with internal cross-functional teams to assist with partner implementation, support and escalations
• Participation in industry events such as trade shows, seminars and Partner events
• Collaborating with internal stakeholders (Support, Marketing, Product, etc.) to ensure an ideal and constantly improving partner experience
We’re looking for…
• 3-5 years of business development, account management, sales, ideally in a SaaS environment with an IT-focused product
• Proven experience meeting or exceeding key performance metrics
• BA / BS or equivalent education and relevant experience
• Ability to explore and make recommendations to partners based on customer needs strong initiative and creativity applied through technology
• Strong interpersonal skills, ability to convey and relate ideas to others
• Ability to excel in a team-oriented, collaborative, and fast-paced environment, vibrant and energetic attitude, willingness to perform and get things done.
Key Metrics:
• Renewal % and Upsell Monthly Recurring Revenue
• Partner productivity ( revenue, JC knowledge)
• Partner Enablement ( tech and sales certification)
#LI-MA1
Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
This role is remote in the country of Australia. You must be located in and authorized to work in Australia to be considered for this role.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
#LI-Remote #BI-Remote Show more details...
via LinkedIn
posted_at: 21 days agoschedule_type: Full-timesalary: 120K–140K a yearwork_from_home: 1
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, Uplight, ClassPass and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
Overview:
The Partner Account Manager is part of the MSP sales team and responsible for managing our MSP partners, building relationships with them, and ultimately increasing their JumpCloud revenue.
Reporting to the VP of MSP Sales, you will be the main point of contact for a list of both established and newly signed MSPs. You will work closely with cross functional teams such as Product and Technical Support to ensure partners are experiencing excellent product outcomes and able to grow with JumpCloud.
The ideal candidate has account management experience, previously worked with MSPs, and understands the unique challenges and opportunities with helping them grow their businesses.
Responsibilities:
• Expansion sales into existing accounts with strong forecast and funnel management process
• New partner onboarding and enablement
• Deliver regular outbound campaigns on new product updates, partnering with marketing and product teams
• Conduct data driven conversations to cultivate new product pipeline and upsell opportunities
• Perform ongoing business reviews to understand partners’ business and JumpCloud usage and work with them to consistently add JumpCloud accounts
• Network throughout your accounts to understand key stakeholders and add value
We're looking for:
• 2+ years MSP sales experience with a focus on growing accounts
• Understanding of security, identity, and access management
• Aptitude for learning technical content
• Pipeline generation and closing sales experience with history of meeting or exceeding key performance metrics
• Building strong relationships across partner organizations
• BA / BS or equivalent education and relevant experience
• Ability to explore and make recommendations to partners based on customer needs strong initiative and creativity applied through technology
• Strong interpersonal skills, ability to convey and relate ideas to others
• Ability to excel in a team-oriented, collaborative, and fast-paced environment, vibrant and energetic attitude, willingness to perform and get things done.
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role is $120,000-$140,000, including base salary and any related bonuses or commissions. JumpCloud provides comprehensive benefits, including medical, dental and vision insurance, short and long term disability, life insurance and a 401k savings plan. We have flexible paid time off policy.
Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in this Job Description. For US Roles: All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time Show more details...
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, Uplight, ClassPass and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
Overview:
The Partner Account Manager is part of the MSP sales team and responsible for managing our MSP partners, building relationships with them, and ultimately increasing their JumpCloud revenue.
Reporting to the VP of MSP Sales, you will be the main point of contact for a list of both established and newly signed MSPs. You will work closely with cross functional teams such as Product and Technical Support to ensure partners are experiencing excellent product outcomes and able to grow with JumpCloud.
The ideal candidate has account management experience, previously worked with MSPs, and understands the unique challenges and opportunities with helping them grow their businesses.
Responsibilities:
• Expansion sales into existing accounts with strong forecast and funnel management process
• New partner onboarding and enablement
• Deliver regular outbound campaigns on new product updates, partnering with marketing and product teams
• Conduct data driven conversations to cultivate new product pipeline and upsell opportunities
• Perform ongoing business reviews to understand partners’ business and JumpCloud usage and work with them to consistently add JumpCloud accounts
• Network throughout your accounts to understand key stakeholders and add value
We're looking for:
• 2+ years MSP sales experience with a focus on growing accounts
• Understanding of security, identity, and access management
• Aptitude for learning technical content
• Pipeline generation and closing sales experience with history of meeting or exceeding key performance metrics
• Building strong relationships across partner organizations
• BA / BS or equivalent education and relevant experience
• Ability to explore and make recommendations to partners based on customer needs strong initiative and creativity applied through technology
• Strong interpersonal skills, ability to convey and relate ideas to others
• Ability to excel in a team-oriented, collaborative, and fast-paced environment, vibrant and energetic attitude, willingness to perform and get things done.
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role is $120,000-$140,000, including base salary and any related bonuses or commissions. JumpCloud provides comprehensive benefits, including medical, dental and vision insurance, short and long term disability, life insurance and a 401k savings plan. We have flexible paid time off policy.
Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in this Job Description. For US Roles: All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time Show more details...
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