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Most recent job postings at Jumpcloud Jumpcloud
via Florida Jobs - Tarta.ai
posted_at: 9 days agoschedule_type: Full-time
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Customer Support Engineer, Windows and Active Directory
Miami, FL - Remote / Customer Success / Full Time
All roles at JumpCloud are Remote unless otherwise specified in the .
About JumpCloud
JumpCloud s mission is to Make Work Happen , providing simple, secure access to corporate technology resources from any device, or any location.
The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based
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Customer Support Engineer, Windows and Active Directory
Miami, FL - Remote / Customer Success / Full Time
All roles at JumpCloud are Remote unless otherwise specified in the .
About JumpCloud
JumpCloud s mission is to Make Work Happen , providing simple, secure access to corporate technology resources from any device, or any location.
The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply conditional access controls based on Zero Trust principals.
Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton.
JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike.
Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more.
Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
About the Role
This is an excellent growth opportunity for someone with previous work experience as a Technical Support Engineer or System Administrator with a background in supporting Windows and Active Directory environments who would like to join an IT focused product company.
This role involves rigorous training and clear communication in deeply technical identity subject matter such as authentication, system management, and networking.
You ll work with passionate team members supporting an exciting product actively used by our global user base.
What you ll be doing:
+ Provide technical support and issue resolution to our customers through ongoing issue triaging via email, telephone or remote web session.+ Collaborate with peers, mentors, our knowledge base, community forums and other internal tools to provide the most effective, world-class solutions for our customers.+ Reproduce issues in-house and respond to customers in a timely manner.+ Create and implement processes that help Support meet key objectives+ Escalate issues in a timely manner for resolution.
Work with Customer Success Managers and Implementation Engineers to ensure the success of our new customers as they transition into the day to day use of our product - ensuring the access of their entire employee base to all of the resources needed - their servers, workstations and laptops, the networks they access to all of the web and on-premise applications they use every day.+ Research and evaluate technologies to create new knowledge base articles that capture new information for reuse throughout the organization and for end users.+ On-call rotation required.
Duration - 1 week.
Duties include monitoring of status updates and external customer responses to incoming cases during outage.
We re looking for.
+ Inspired technology professionals who love the challenge of supporting our customers and internal teams to ensure the successful adoption, usage, integration of our Cloud Directory Platform.
Minimum of 4 years experience in a technical, customer-facing position+ Excellent interpersonal communication, passion for learning new technologies and understanding how to utilize them in a customer-facing environment+ Strong oral and written communication skills are imperative.+ A logical approach to problem solving.+ In-depth knowledge of the Windows platform - Registry Hives, LGPOs, PowerShell and CMD, Windows Credential Manager (WCM), Event Logging, Windows Home/Pro/Server Experience+ In-depth knowledge of the Active Directory platform - Domain Forests, GPOs, Azure Active Directory (AAD), User/Group Management, Network Architecture and DesignIn accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $60,000-$95,000, including base salary and any related bonuses or commissions.
JumpCloud provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match.
We have an unlimited vacation policy.
LI-CM1
Where you ll be working/Location:
JumpCloud is committed to being Remote First.
If a role requires you to be in a certain location or country, that will be clearly stated in the job description.
All roles posted in United States locations do require that you be located within one of the 50 U.S.
States.
Our Headquarters is in the Denver/Boulder, CO area.
Once we reopen our offices you will have the opportunity to remain fully remote, work from one of our office locations (CO only currently) or flex your time.
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You ll work with amazing talent across each department who are passionate about our mission.
We re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome.
You ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
Please submit your r sum and brief explanation about yourself and why you would be a good fit for JumpCloud.
Please note JumpCloud is not accepting third party resumes at this time.
JumpCloud is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
LI-Remote
Associated topics:
client support, customer support, desk, edi, excel, help desk, information technology help desk, information technology support, technical support specialist, troubleshoot Show more details...
Privacy Notice
Accept...
Customer Support Engineer, Windows and Active Directory
Miami, FL - Remote / Customer Success / Full Time
All roles at JumpCloud are Remote unless otherwise specified in the .
About JumpCloud
JumpCloud s mission is to Make Work Happen , providing simple, secure access to corporate technology resources from any device, or any location.
The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply conditional access controls based on Zero Trust principals.
Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton.
JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike.
Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more.
Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
About the Role
This is an excellent growth opportunity for someone with previous work experience as a Technical Support Engineer or System Administrator with a background in supporting Windows and Active Directory environments who would like to join an IT focused product company.
This role involves rigorous training and clear communication in deeply technical identity subject matter such as authentication, system management, and networking.
You ll work with passionate team members supporting an exciting product actively used by our global user base.
What you ll be doing:
+ Provide technical support and issue resolution to our customers through ongoing issue triaging via email, telephone or remote web session.+ Collaborate with peers, mentors, our knowledge base, community forums and other internal tools to provide the most effective, world-class solutions for our customers.+ Reproduce issues in-house and respond to customers in a timely manner.+ Create and implement processes that help Support meet key objectives+ Escalate issues in a timely manner for resolution.
Work with Customer Success Managers and Implementation Engineers to ensure the success of our new customers as they transition into the day to day use of our product - ensuring the access of their entire employee base to all of the resources needed - their servers, workstations and laptops, the networks they access to all of the web and on-premise applications they use every day.+ Research and evaluate technologies to create new knowledge base articles that capture new information for reuse throughout the organization and for end users.+ On-call rotation required.
Duration - 1 week.
Duties include monitoring of status updates and external customer responses to incoming cases during outage.
We re looking for.
+ Inspired technology professionals who love the challenge of supporting our customers and internal teams to ensure the successful adoption, usage, integration of our Cloud Directory Platform.
Minimum of 4 years experience in a technical, customer-facing position+ Excellent interpersonal communication, passion for learning new technologies and understanding how to utilize them in a customer-facing environment+ Strong oral and written communication skills are imperative.+ A logical approach to problem solving.+ In-depth knowledge of the Windows platform - Registry Hives, LGPOs, PowerShell and CMD, Windows Credential Manager (WCM), Event Logging, Windows Home/Pro/Server Experience+ In-depth knowledge of the Active Directory platform - Domain Forests, GPOs, Azure Active Directory (AAD), User/Group Management, Network Architecture and DesignIn accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $60,000-$95,000, including base salary and any related bonuses or commissions.
JumpCloud provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match.
We have an unlimited vacation policy.
LI-CM1
Where you ll be working/Location:
JumpCloud is committed to being Remote First.
If a role requires you to be in a certain location or country, that will be clearly stated in the job description.
All roles posted in United States locations do require that you be located within one of the 50 U.S.
States.
Our Headquarters is in the Denver/Boulder, CO area.
Once we reopen our offices you will have the opportunity to remain fully remote, work from one of our office locations (CO only currently) or flex your time.
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You ll work with amazing talent across each department who are passionate about our mission.
We re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome.
You ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
Please submit your r sum and brief explanation about yourself and why you would be a good fit for JumpCloud.
Please note JumpCloud is not accepting third party resumes at this time.
JumpCloud is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
LI-Remote
Associated topics:
client support, customer support, desk, edi, excel, help desk, information technology help desk, information technology support, technical support specialist, troubleshoot Show more details...
via Salary.com
posted_at: 22 days agoschedule_type: Full-time
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
JumpCloud is searching for the best in the business when it comes to helping our customers and partners. We built a disruptive new technology called Open Directory Platform and it is reinventing a two decade old monopoly, giving organizations freedom of choice with their IT solutions. Our product has become mission critical for thousands of organizations around the globe.
Overview:
Due to our success, we are seeking a smart, motivated Partner Account Manager. This role is the primary point of contact for existing customers. You will cultivate relationships with and focus on fully understanding and enabling the success of the partner’s business with JumpCloud. Proactively engaging partners to support the growth of their business and their resale of Directory-as-a-Service within their offerings.
This is a great opportunity if you love understanding business challenges and finding solutions as well as building meaningful business partnerships and seeing them produce results for everyone.
What you’ll be doing:
• Manage business with our existing MSP/ VAR partners
• In charge of the renewal and upsell business with our partners/customers
• Help partner sell to new customers and upsell to existing ones
• Conduct regular business reviews and planning meetings with top and emerging partners in assigned market segment
• Implement the Australia Channel onboarding and enablement programs
• Prioritizing current and potential partners engagement levels to foster growth among high priority partners
• Provide day-to-day support for JumpCloud Partners to help them sell, implement and support JumpCloud offerings
• Assist partners with quotes and proposals for JumpCloud services
• Work with internal cross-functional teams to assist with partner implementation, support and escalations
• Participation in industry events such as trade shows, seminars and Partner events
• Collaborating with internal stakeholders (Support, Marketing, Product, etc.) to ensure an ideal and constantly improving partner experience
We’re looking for…
• 3-5 years of business development, account management, sales, ideally in a SaaS environment with an IT-focused product
• Proven experience meeting or exceeding key performance metrics
• BA / BS or equivalent education and relevant experience
• Ability to explore and make recommendations to partners based on customer needs strong initiative and creativity applied through technology
• Strong interpersonal skills, ability to convey and relate ideas to others
• Ability to excel in a team-oriented, collaborative, and fast-paced environment, vibrant and energetic attitude, willingness to perform and get things done.
Key Metrics:
• Renewal % and Upsell Monthly Recurring Revenue
• Partner productivity ( revenue, JC knowledge)
• Partner Enablement ( tech and sales certification)
#LI-MA1
Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
This role is remote in the country of Australia. You must be located in and authorized to work in Australia to be considered for this role.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
#LI-Remote #BI-Remote Show more details...
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
JumpCloud is searching for the best in the business when it comes to helping our customers and partners. We built a disruptive new technology called Open Directory Platform and it is reinventing a two decade old monopoly, giving organizations freedom of choice with their IT solutions. Our product has become mission critical for thousands of organizations around the globe.
Overview:
Due to our success, we are seeking a smart, motivated Partner Account Manager. This role is the primary point of contact for existing customers. You will cultivate relationships with and focus on fully understanding and enabling the success of the partner’s business with JumpCloud. Proactively engaging partners to support the growth of their business and their resale of Directory-as-a-Service within their offerings.
This is a great opportunity if you love understanding business challenges and finding solutions as well as building meaningful business partnerships and seeing them produce results for everyone.
What you’ll be doing:
• Manage business with our existing MSP/ VAR partners
• In charge of the renewal and upsell business with our partners/customers
• Help partner sell to new customers and upsell to existing ones
• Conduct regular business reviews and planning meetings with top and emerging partners in assigned market segment
• Implement the Australia Channel onboarding and enablement programs
• Prioritizing current and potential partners engagement levels to foster growth among high priority partners
• Provide day-to-day support for JumpCloud Partners to help them sell, implement and support JumpCloud offerings
• Assist partners with quotes and proposals for JumpCloud services
• Work with internal cross-functional teams to assist with partner implementation, support and escalations
• Participation in industry events such as trade shows, seminars and Partner events
• Collaborating with internal stakeholders (Support, Marketing, Product, etc.) to ensure an ideal and constantly improving partner experience
We’re looking for…
• 3-5 years of business development, account management, sales, ideally in a SaaS environment with an IT-focused product
• Proven experience meeting or exceeding key performance metrics
• BA / BS or equivalent education and relevant experience
• Ability to explore and make recommendations to partners based on customer needs strong initiative and creativity applied through technology
• Strong interpersonal skills, ability to convey and relate ideas to others
• Ability to excel in a team-oriented, collaborative, and fast-paced environment, vibrant and energetic attitude, willingness to perform and get things done.
Key Metrics:
• Renewal % and Upsell Monthly Recurring Revenue
• Partner productivity ( revenue, JC knowledge)
• Partner Enablement ( tech and sales certification)
#LI-MA1
Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
This role is remote in the country of Australia. You must be located in and authorized to work in Australia to be considered for this role.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
#LI-Remote #BI-Remote Show more details...
via LinkedIn
posted_at: 21 days agoschedule_type: Full-timesalary: 120K–140K a yearwork_from_home: 1
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, Uplight, ClassPass and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
Overview:
The Partner Account Manager is part of the MSP sales team and responsible for managing our MSP partners, building relationships with them, and ultimately increasing their JumpCloud revenue.
Reporting to the VP of MSP Sales, you will be the main point of contact for a list of both established and newly signed MSPs. You will work closely with cross functional teams such as Product and Technical Support to ensure partners are experiencing excellent product outcomes and able to grow with JumpCloud.
The ideal candidate has account management experience, previously worked with MSPs, and understands the unique challenges and opportunities with helping them grow their businesses.
Responsibilities:
• Expansion sales into existing accounts with strong forecast and funnel management process
• New partner onboarding and enablement
• Deliver regular outbound campaigns on new product updates, partnering with marketing and product teams
• Conduct data driven conversations to cultivate new product pipeline and upsell opportunities
• Perform ongoing business reviews to understand partners’ business and JumpCloud usage and work with them to consistently add JumpCloud accounts
• Network throughout your accounts to understand key stakeholders and add value
We're looking for:
• 2+ years MSP sales experience with a focus on growing accounts
• Understanding of security, identity, and access management
• Aptitude for learning technical content
• Pipeline generation and closing sales experience with history of meeting or exceeding key performance metrics
• Building strong relationships across partner organizations
• BA / BS or equivalent education and relevant experience
• Ability to explore and make recommendations to partners based on customer needs strong initiative and creativity applied through technology
• Strong interpersonal skills, ability to convey and relate ideas to others
• Ability to excel in a team-oriented, collaborative, and fast-paced environment, vibrant and energetic attitude, willingness to perform and get things done.
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role is $120,000-$140,000, including base salary and any related bonuses or commissions. JumpCloud provides comprehensive benefits, including medical, dental and vision insurance, short and long term disability, life insurance and a 401k savings plan. We have flexible paid time off policy.
Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in this Job Description. For US Roles: All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time Show more details...
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, Uplight, ClassPass and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
Overview:
The Partner Account Manager is part of the MSP sales team and responsible for managing our MSP partners, building relationships with them, and ultimately increasing their JumpCloud revenue.
Reporting to the VP of MSP Sales, you will be the main point of contact for a list of both established and newly signed MSPs. You will work closely with cross functional teams such as Product and Technical Support to ensure partners are experiencing excellent product outcomes and able to grow with JumpCloud.
The ideal candidate has account management experience, previously worked with MSPs, and understands the unique challenges and opportunities with helping them grow their businesses.
Responsibilities:
• Expansion sales into existing accounts with strong forecast and funnel management process
• New partner onboarding and enablement
• Deliver regular outbound campaigns on new product updates, partnering with marketing and product teams
• Conduct data driven conversations to cultivate new product pipeline and upsell opportunities
• Perform ongoing business reviews to understand partners’ business and JumpCloud usage and work with them to consistently add JumpCloud accounts
• Network throughout your accounts to understand key stakeholders and add value
We're looking for:
• 2+ years MSP sales experience with a focus on growing accounts
• Understanding of security, identity, and access management
• Aptitude for learning technical content
• Pipeline generation and closing sales experience with history of meeting or exceeding key performance metrics
• Building strong relationships across partner organizations
• BA / BS or equivalent education and relevant experience
• Ability to explore and make recommendations to partners based on customer needs strong initiative and creativity applied through technology
• Strong interpersonal skills, ability to convey and relate ideas to others
• Ability to excel in a team-oriented, collaborative, and fast-paced environment, vibrant and energetic attitude, willingness to perform and get things done.
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role is $120,000-$140,000, including base salary and any related bonuses or commissions. JumpCloud provides comprehensive benefits, including medical, dental and vision insurance, short and long term disability, life insurance and a 401k savings plan. We have flexible paid time off policy.
Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in this Job Description. For US Roles: All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time Show more details...
via Built In
schedule_type: Full-timesalary: 110K–120K a yearwork_from_home: 1
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, Uplight, ClassPass and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
About the Team:
The Account Management team drives the customer relationship at JumpCloud. The Customer Revenue Team drives world-class net revenue retention by ensuring that each of JumpCloud’s direct paying customers has a path to deriving additional value from JumpCloud.
What you’ll be doing:
Your primary focus will be on growing customer wallet share within the JumpCloud customer base by identifying, qualifying, and closing expansion opportunities. The Account Manager is also responsible for ensuring customer satisfaction and advocating on their behalf in service of customer retention. Reporting to the Senior Manager, Account Management, you will conduct regular business reviews on optimization recommendations and new product offerings. You will work closely with cross-functional teams such as Product and Technical Support Teams to ensure customers are experiencing excellent product outcomes. The ideal candidate will possess both an account management and technical background, to drive engagement with decision-makers and influencers within security operations, development and technical infrastructure teams.
Additional Responsibilities will include:
• Expansion sales into existing accounts with strong forecast and funnel management process
• Deliver regular outbound campaigns on new product updates, partnering with Product and technical resources
• Conduct data driven conversations to cultivate new product pipeline and upsell opportunities
• Deliver commercial outcomes by running a consistent sales process and setting next step expectations and contract negotiations with customers
• Understand customer use-cases and how they pair with jumpCloud’s portfolio solutions in order to identify new cross-sale opportunities
• Evaluate core usage trends and articulate value to show JumpCloud’s impact and provide strategic recommendations during business reviews
• Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers,
• Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with JumpCloud
• Support customer retention efforts such as support ticket escalations, feature requests, conversations with product, and internal advocacy
We’re looking for:
• 2 years+ managing and growing a portfolio of relationships with technical buyers
• History of top performance in sales and prior Account Management/BDR roles
• Basic understanding of security, identity and access management
• Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
• Prior pipeline generation and closing sales experience in strategic selling to the enterprise
• Managing a full sales process from demand to close for install base of customers
• Building strong, trusting relationships with customers and internal stakeholders
• Proven track record of performance (top 10-20% of company) in past sales positions
• Self-motivated, analytical, and entrepreneurial spirit balancing hunter sales instincts with nurturing, relationship building capabilities
• Comfortable working in a fast paced dynamic environment
Preferred Qualifications:
• Bachelor's degree
• Experience working with identity and access management solutions
• Experience operating in a fast-paced hyper growth environment
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $110,000 - 120,000, including base salary and any related bonuses or commissions.
JumpCloud provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We have an flexible paid time off vacation policy.
Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in this Job Description. For US Roles: All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
#LI-Remote #BI-Remote Show more details...
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, Uplight, ClassPass and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
About the Team:
The Account Management team drives the customer relationship at JumpCloud. The Customer Revenue Team drives world-class net revenue retention by ensuring that each of JumpCloud’s direct paying customers has a path to deriving additional value from JumpCloud.
What you’ll be doing:
Your primary focus will be on growing customer wallet share within the JumpCloud customer base by identifying, qualifying, and closing expansion opportunities. The Account Manager is also responsible for ensuring customer satisfaction and advocating on their behalf in service of customer retention. Reporting to the Senior Manager, Account Management, you will conduct regular business reviews on optimization recommendations and new product offerings. You will work closely with cross-functional teams such as Product and Technical Support Teams to ensure customers are experiencing excellent product outcomes. The ideal candidate will possess both an account management and technical background, to drive engagement with decision-makers and influencers within security operations, development and technical infrastructure teams.
Additional Responsibilities will include:
• Expansion sales into existing accounts with strong forecast and funnel management process
• Deliver regular outbound campaigns on new product updates, partnering with Product and technical resources
• Conduct data driven conversations to cultivate new product pipeline and upsell opportunities
• Deliver commercial outcomes by running a consistent sales process and setting next step expectations and contract negotiations with customers
• Understand customer use-cases and how they pair with jumpCloud’s portfolio solutions in order to identify new cross-sale opportunities
• Evaluate core usage trends and articulate value to show JumpCloud’s impact and provide strategic recommendations during business reviews
• Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers,
• Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with JumpCloud
• Support customer retention efforts such as support ticket escalations, feature requests, conversations with product, and internal advocacy
We’re looking for:
• 2 years+ managing and growing a portfolio of relationships with technical buyers
• History of top performance in sales and prior Account Management/BDR roles
• Basic understanding of security, identity and access management
• Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
• Prior pipeline generation and closing sales experience in strategic selling to the enterprise
• Managing a full sales process from demand to close for install base of customers
• Building strong, trusting relationships with customers and internal stakeholders
• Proven track record of performance (top 10-20% of company) in past sales positions
• Self-motivated, analytical, and entrepreneurial spirit balancing hunter sales instincts with nurturing, relationship building capabilities
• Comfortable working in a fast paced dynamic environment
Preferred Qualifications:
• Bachelor's degree
• Experience working with identity and access management solutions
• Experience operating in a fast-paced hyper growth environment
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $110,000 - 120,000, including base salary and any related bonuses or commissions.
JumpCloud provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We have an flexible paid time off vacation policy.
Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in this Job Description. For US Roles: All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
#LI-Remote #BI-Remote Show more details...
via Product Marketing Alliance
schedule_type: Full-timework_from_home: 1
Position: Product Marketing Manager
Reporting Structure: Reports to Chief Strategy Officer...
About the role: JumpCloud is searching for an experienced, SaaS-focused, Product Marketing Manager, a key position acting as the catalyst of our product’s go to market execution and the driver of its core positioning and education. Our PMM role is critical in ensuring the ‘what’ and the ‘why’ of our Directory-as-a-Service® features, including
Position: Product Marketing Manager
Reporting Structure: Reports to Chief Strategy Officer...
About the role: JumpCloud is searching for an experienced, SaaS-focused, Product Marketing Manager, a key position acting as the catalyst of our product’s go to market execution and the driver of its core positioning and education. Our PMM role is critical in ensuring the ‘what’ and the ‘why’ of our Directory-as-a-Service® features, including their positioning and underlying value to our customers, is consistently and clearly communicated and deeply understood by a wide variety of internal and external audiences.
About the company: JumpCloud’s industry leading Directory-as-a-Service platform centralizes and simplifies identity management for thousands of users globally. We offer an incredible opportunity to learn and make an impact at a fast-growing startup. Each team member gets an up close personal view and education into building a fast growing startup. We are transparent about what we are doing, how we are doing it, and the decisions that we are making. There is ample opportunity to progress and are rewarded for the ability to find and offer unique approaches you are required to solve problems for.
About you: We are looking for a passionate individual who loves to dive deep and understand the intricacies of our product, is not afraid of hands-on demonstrations and presentations of highly complex and technical material, and deeply understands the needs of our users and what they need to be successful in their jobs. You will also be the go-to source for understanding the competition and players in your market sector to contrast our value and approach to the critical problems we are solving. Said succinctly, you are the SME in your domain-area of JumpCloud. You thrive working cross-functionally. Interfacing and collaborating with a wide variety of team members across marketing, product management, sales, customer success and finance all the way to the customer themselves. You enjoy taking new technology from inception to industry-wide recognition as a leader in your segment. Join us if you are looking to make an impact, thrive in a fast paced environment, embrace new opportunities, and challenge yourself to be consistently better each day.
Key Responsibilities:
• Product and Feature Positioning and Messaging - Build JumpCloud’s positioning and messaging for key functional areas of JumpCloud’s Directory-as-a-Service platform. Understand the market, competitors, users, pains, and more to accurately position our product and features in prospects’ minds. Operationalize processes around this so that the entire company is operating from this information.
• Competitive Intelligence and Analysis - Understand the competitive landscape and translate this analysis to internal and external work products. Develop processes for collecting competitive intelligence, distilling into the right level of detail, and then translating into internal and external communications.
• Go to Market Leadership - Provide leadership around go to market activities for our feature releases. This includes building feature level positioning and competitive landscapes, preparing internal teams, and informing launch activities. While other arms of the marketing team will execute on many of the public-facing deliverables, you must be able to understand growth marketing approaches.
• Internal Enablement - Develop processes, materials, training, and documentation for internal enablement. This includes training sales and marketing, supporting the creation of sales decks, battle cards and more.
• External Evangelism - Provide subject area expertise and thought leadership to assist with JumpCloud’s field marketing objectives. Provide product demonstrations and key presentations to external audiences.
You will need:
• 4+ years of product marketing or related experience
• Experience in B2B SaaS product marketing within product-led companies
• Exceptional writing and communication skills
• Demonstrated ability in public speaking to highly technical audiences
• Experience in security solutions such as single sign-on (SSO), Identity and Access Management (IAM), Identity-as-a-Service (IDaaS) and directory services (JumpCloud, LDAP, Active Directory)
• Proven ability to simplify complex technical information for simple consumption
• Analytical approach to understanding product marketing
• Comfortable with autonomy, driving initiatives, and acting as an owner of your domain
• Extremely well organized with the ability to manage multiple initiatives at once and deliver on time
• Ability to work and thrive within a fast-paced and continually growing environment
• BA/BS - MBA a plus Show more details...
Reporting Structure: Reports to Chief Strategy Officer...
About the role: JumpCloud is searching for an experienced, SaaS-focused, Product Marketing Manager, a key position acting as the catalyst of our product’s go to market execution and the driver of its core positioning and education. Our PMM role is critical in ensuring the ‘what’ and the ‘why’ of our Directory-as-a-Service® features, including their positioning and underlying value to our customers, is consistently and clearly communicated and deeply understood by a wide variety of internal and external audiences.
About the company: JumpCloud’s industry leading Directory-as-a-Service platform centralizes and simplifies identity management for thousands of users globally. We offer an incredible opportunity to learn and make an impact at a fast-growing startup. Each team member gets an up close personal view and education into building a fast growing startup. We are transparent about what we are doing, how we are doing it, and the decisions that we are making. There is ample opportunity to progress and are rewarded for the ability to find and offer unique approaches you are required to solve problems for.
About you: We are looking for a passionate individual who loves to dive deep and understand the intricacies of our product, is not afraid of hands-on demonstrations and presentations of highly complex and technical material, and deeply understands the needs of our users and what they need to be successful in their jobs. You will also be the go-to source for understanding the competition and players in your market sector to contrast our value and approach to the critical problems we are solving. Said succinctly, you are the SME in your domain-area of JumpCloud. You thrive working cross-functionally. Interfacing and collaborating with a wide variety of team members across marketing, product management, sales, customer success and finance all the way to the customer themselves. You enjoy taking new technology from inception to industry-wide recognition as a leader in your segment. Join us if you are looking to make an impact, thrive in a fast paced environment, embrace new opportunities, and challenge yourself to be consistently better each day.
Key Responsibilities:
• Product and Feature Positioning and Messaging - Build JumpCloud’s positioning and messaging for key functional areas of JumpCloud’s Directory-as-a-Service platform. Understand the market, competitors, users, pains, and more to accurately position our product and features in prospects’ minds. Operationalize processes around this so that the entire company is operating from this information.
• Competitive Intelligence and Analysis - Understand the competitive landscape and translate this analysis to internal and external work products. Develop processes for collecting competitive intelligence, distilling into the right level of detail, and then translating into internal and external communications.
• Go to Market Leadership - Provide leadership around go to market activities for our feature releases. This includes building feature level positioning and competitive landscapes, preparing internal teams, and informing launch activities. While other arms of the marketing team will execute on many of the public-facing deliverables, you must be able to understand growth marketing approaches.
• Internal Enablement - Develop processes, materials, training, and documentation for internal enablement. This includes training sales and marketing, supporting the creation of sales decks, battle cards and more.
• External Evangelism - Provide subject area expertise and thought leadership to assist with JumpCloud’s field marketing objectives. Provide product demonstrations and key presentations to external audiences.
You will need:
• 4+ years of product marketing or related experience
• Experience in B2B SaaS product marketing within product-led companies
• Exceptional writing and communication skills
• Demonstrated ability in public speaking to highly technical audiences
• Experience in security solutions such as single sign-on (SSO), Identity and Access Management (IAM), Identity-as-a-Service (IDaaS) and directory services (JumpCloud, LDAP, Active Directory)
• Proven ability to simplify complex technical information for simple consumption
• Analytical approach to understanding product marketing
• Comfortable with autonomy, driving initiatives, and acting as an owner of your domain
• Extremely well organized with the ability to manage multiple initiatives at once and deliver on time
• Ability to work and thrive within a fast-paced and continually growing environment
• BA/BS - MBA a plus Show more details...
via AngelList
schedule_type: Full-timework_from_home: 1
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to corporate technology resources from any device, or any location. The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply conditional access controls
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to corporate technology resources from any device, or any location. The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
About the Role:
As a Senior Security Engineer, you'll be focused on JumpCloud’s product security in the Security Engineering Team, You will be pivotal in driving secure coding and SDLC efforts, secure code reviews, project security design reviews, secure engineering best practices and training, and assessing JumpCloud’s new projects as necessary.
You will be in the thick of it daily with the product and engineering teams driving bug remediation, identifying Jumpcloud product risk in design, consulting on new functionality for best practices, and leading responsible disclosure efforts, bug identification and validation, internal and external product influence and patching efforts. You will partner with your fellow security engineers to keep JumpCloud products secure by design, as we continue growing.
The company's leadership team, and a cross-functional team of skilled engineers from various perspectives, all working with a singular focus of maintaining our customer's trust. You'll be exposed to the reality of how JumpCloud functions on a technical and process level and will build a comprehensive base of knowledge around how it all works together. In doing so, you'll be playing a role in keeping JumpCloud secure and compliant, bringing security to our company's forefront.
Responsibilities and Duties
• Guide product and engineering teams to building security features through security architecture design reviews and threat modeling
• Evangelize secure coding practices across all engineering teams
• Build security into continuous integration and delivery pipelines
• Build security into our SDLC, participate in security design reviews, steer the team towards safe and reliable solutions, coordinate 3rd party penetration tests, etc
• Present findings and explain the impact and solutions to any level of leadership and other engineers.
• Perform security reviews and produce threat models for applications by working with product engineering and architects.
• Monitor our bug bounty program, static application security testing, and custom monitoring tools for suspicious activity and run incident response when required.
• Work with software engineers to analyze security vulnerabilities and follow through with issues until resolution.
• Build automation and tools to improve security aspects of code quality, SAST, DAST, and QA testing processes.
Qualifications and Skills
• Experience in application-level vulnerability testing or building software security controls.
• Substantial knowledge of common web application attacks and defense strategies (e.g., the OWASP Top 10, critical controls, and CWE Top 25)Proficient in detection, exploitation, and prevention of security vulnerabilities.
• Foundation in, and in-depth technical knowledge of software development, security engineering, computer and network security, authentication, security protocols, certificates, and applied cryptography.
• Experience integrating security controls into agile software development processes
• Familiarity with containerization and protecting cloud-native architectures
• Minimum of 5 years of experience with any combination of the following: penetration testing, threat modeling, secure software development, application security, product security
• Experience with multiple programming languages (e.g., Python, Ruby, Java, JavaScript, Golang)Understand the people aspects of security and enjoy collaborating with others to build secure things
Personal Characteristics
• Views security as an enabler, not an inhibitor to innovation.
• Ownership and Accountability
• Autonomy
• High Level of Integrity
• Clear Communication
• Creative Problem Solver
• Passionate about Security
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $150,000 to $175,000, including base salary and any related bonuses or commissions. JumpCloud provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We have an unlimited vacation policy.
#LI-JW1
Where you’ll be working/Location:
JumpCloud is committed to being Remote First. If a role requires you to be in a certain location or country, that will be clearly stated in the job description. All roles posted in United States locations do require that you be located within one of the 50 U.S. States.
Our Headquarters is in the Denver/Boulder, CO area. Once we reopen our offices you will have the opportunity to remain fully remote, work from one of our office locations (CO only currently) or flex your time.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
#LI-Remote
JumpCloud focuses on SaaS, Enterprise Software, B2B, and B2 B Market – Sme’S Specifically . Their company has offices in Denver and Boulder. They have a large team that's between 201-500 employees. To date, JumpCloud has raised $57.467M of funding; their latest round was closed on May 2019.
You can view their website at http://jumpcloud.com or find them on Twitter, Facebook, LinkedIn, and Product Hunt Show more details...
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to corporate technology resources from any device, or any location. The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
About the Role:
As a Senior Security Engineer, you'll be focused on JumpCloud’s product security in the Security Engineering Team, You will be pivotal in driving secure coding and SDLC efforts, secure code reviews, project security design reviews, secure engineering best practices and training, and assessing JumpCloud’s new projects as necessary.
You will be in the thick of it daily with the product and engineering teams driving bug remediation, identifying Jumpcloud product risk in design, consulting on new functionality for best practices, and leading responsible disclosure efforts, bug identification and validation, internal and external product influence and patching efforts. You will partner with your fellow security engineers to keep JumpCloud products secure by design, as we continue growing.
The company's leadership team, and a cross-functional team of skilled engineers from various perspectives, all working with a singular focus of maintaining our customer's trust. You'll be exposed to the reality of how JumpCloud functions on a technical and process level and will build a comprehensive base of knowledge around how it all works together. In doing so, you'll be playing a role in keeping JumpCloud secure and compliant, bringing security to our company's forefront.
Responsibilities and Duties
• Guide product and engineering teams to building security features through security architecture design reviews and threat modeling
• Evangelize secure coding practices across all engineering teams
• Build security into continuous integration and delivery pipelines
• Build security into our SDLC, participate in security design reviews, steer the team towards safe and reliable solutions, coordinate 3rd party penetration tests, etc
• Present findings and explain the impact and solutions to any level of leadership and other engineers.
• Perform security reviews and produce threat models for applications by working with product engineering and architects.
• Monitor our bug bounty program, static application security testing, and custom monitoring tools for suspicious activity and run incident response when required.
• Work with software engineers to analyze security vulnerabilities and follow through with issues until resolution.
• Build automation and tools to improve security aspects of code quality, SAST, DAST, and QA testing processes.
Qualifications and Skills
• Experience in application-level vulnerability testing or building software security controls.
• Substantial knowledge of common web application attacks and defense strategies (e.g., the OWASP Top 10, critical controls, and CWE Top 25)Proficient in detection, exploitation, and prevention of security vulnerabilities.
• Foundation in, and in-depth technical knowledge of software development, security engineering, computer and network security, authentication, security protocols, certificates, and applied cryptography.
• Experience integrating security controls into agile software development processes
• Familiarity with containerization and protecting cloud-native architectures
• Minimum of 5 years of experience with any combination of the following: penetration testing, threat modeling, secure software development, application security, product security
• Experience with multiple programming languages (e.g., Python, Ruby, Java, JavaScript, Golang)Understand the people aspects of security and enjoy collaborating with others to build secure things
Personal Characteristics
• Views security as an enabler, not an inhibitor to innovation.
• Ownership and Accountability
• Autonomy
• High Level of Integrity
• Clear Communication
• Creative Problem Solver
• Passionate about Security
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $150,000 to $175,000, including base salary and any related bonuses or commissions. JumpCloud provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We have an unlimited vacation policy.
#LI-JW1
Where you’ll be working/Location:
JumpCloud is committed to being Remote First. If a role requires you to be in a certain location or country, that will be clearly stated in the job description. All roles posted in United States locations do require that you be located within one of the 50 U.S. States.
Our Headquarters is in the Denver/Boulder, CO area. Once we reopen our offices you will have the opportunity to remain fully remote, work from one of our office locations (CO only currently) or flex your time.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
#LI-Remote
JumpCloud focuses on SaaS, Enterprise Software, B2B, and B2 B Market – Sme’S Specifically . Their company has offices in Denver and Boulder. They have a large team that's between 201-500 employees. To date, JumpCloud has raised $57.467M of funding; their latest round was closed on May 2019.
You can view their website at http://jumpcloud.com or find them on Twitter, Facebook, LinkedIn, and Product Hunt Show more details...
via Built In
schedule_type: Full-timesalary: 130K–180K a yearwork_from_home: 1
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, Uplight, ClassPass and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
Due to our success, we are seeking a smart, motivated Partner Account Executive. This role is the primary point of contact for new and existing Managed Service Provider (MSP) partners. You will cultivate relationships with and focus on fully understanding and enabling the success of the partner’s business with JumpCloud. Proactively engaging partners to support the growth of their business and their resale of Directory-as-a-Service within their offerings.
This is a great opportunity if you love understanding business challenges and finding solutions as well as building meaningful business partnerships and seeing them produce results for everyone.
What you'll be doing:
• Present, promote, and sell the JumpCloud platform to prospective partners and customers
• Develop business plans and drive lead generation with partners
• Drive new revenue through on boarding and incubating new partners and expanding existing book of partners
• Conduct regular business reviews and planning meetings with top and emerging partners in assigned market segment
• Accelerating new partner account’s time to revenue by facilitating onboarding, training and overall enablement programs
• Prioritizing current and potential partners engagement levels to foster growth among high priority partners
• Provide day-to-day support for JumpCloud Partners to help them sell, implement and support JumpCloud offerings
• Assist partners with quotes and proposals for JumpCloud services
• Work with internal cross-functional teams to assist with partner implementation, support and escalations
• Participation in industry events such as trade shows, seminars and Partner events
• Collaborating with internal stakeholders (Support, Marketing, Product, etc.) to ensure an ideal and constantly improving partner experience
We're looking for:
• 2 - 4 years of business development, sales, and/or account management experience, ideally in a SaaS environment with an IT-focused product
• Experience selling to MSPs required
• Proven experience meeting or exceeding key performance metrics BA / BS or equivalent education and relevant experience
• Ability to explore and make recommendations to partners based on customer needs strong initiative and creativity applied through technology
• Strong interpersonal skills, ability to convey and relate ideas to others
• Ability to excel in a team-oriented, collaborative, and fast-paced environment, vibrant and energetic attitude, willingness to perform and get things done.
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience is $130,000 to $180,000, including base salary and any related bonuses or commissions.
JumpCloud provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We also have a flexible paid time off policy!
#LI-MH1
Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in this Job Description. For US Roles: All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
#LI-Remote #BI-Remote Show more details...
About JumpCloud...
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, Uplight, ClassPass and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
Due to our success, we are seeking a smart, motivated Partner Account Executive. This role is the primary point of contact for new and existing Managed Service Provider (MSP) partners. You will cultivate relationships with and focus on fully understanding and enabling the success of the partner’s business with JumpCloud. Proactively engaging partners to support the growth of their business and their resale of Directory-as-a-Service within their offerings.
This is a great opportunity if you love understanding business challenges and finding solutions as well as building meaningful business partnerships and seeing them produce results for everyone.
What you'll be doing:
• Present, promote, and sell the JumpCloud platform to prospective partners and customers
• Develop business plans and drive lead generation with partners
• Drive new revenue through on boarding and incubating new partners and expanding existing book of partners
• Conduct regular business reviews and planning meetings with top and emerging partners in assigned market segment
• Accelerating new partner account’s time to revenue by facilitating onboarding, training and overall enablement programs
• Prioritizing current and potential partners engagement levels to foster growth among high priority partners
• Provide day-to-day support for JumpCloud Partners to help them sell, implement and support JumpCloud offerings
• Assist partners with quotes and proposals for JumpCloud services
• Work with internal cross-functional teams to assist with partner implementation, support and escalations
• Participation in industry events such as trade shows, seminars and Partner events
• Collaborating with internal stakeholders (Support, Marketing, Product, etc.) to ensure an ideal and constantly improving partner experience
We're looking for:
• 2 - 4 years of business development, sales, and/or account management experience, ideally in a SaaS environment with an IT-focused product
• Experience selling to MSPs required
• Proven experience meeting or exceeding key performance metrics BA / BS or equivalent education and relevant experience
• Ability to explore and make recommendations to partners based on customer needs strong initiative and creativity applied through technology
• Strong interpersonal skills, ability to convey and relate ideas to others
• Ability to excel in a team-oriented, collaborative, and fast-paced environment, vibrant and energetic attitude, willingness to perform and get things done.
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience is $130,000 to $180,000, including base salary and any related bonuses or commissions.
JumpCloud provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We also have a flexible paid time off policy!
#LI-MH1
Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in this Job Description. For US Roles: All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
#LI-Remote #BI-Remote Show more details...
via Upwork
posted_at: 6 days agoschedule_type: Contractorsalary: 85–125 an hourwork_from_home: 1
Tracker Products is looking to implement a strong platform in order to meet requirements for our Soc2 efforts. We need to be able to centrally manage all servers, desktops and mobile devices. We need someone that can help set this up and manage long term.
Tracker Products is looking to implement a strong platform in order to meet requirements for our Soc2 efforts. We need to be able to centrally manage all servers, desktops and mobile devices. We need someone that can help set this up and manage long term.
Show more details...
via Unigo
posted_at: 13 days agoschedule_type: Full-time
Description: Director of Enterprise Agility needed at JumpCloud, Inc. in Louisville, CO. Must have bachelor's degree in Computer Science, a relevant field of Engineer, or related & 8 years' experience managing software builds, including 4 years' Scrum experience in a hyper-growth B2B SAAS environment including: Training & delivering workshops to large groups; Coaching & facilitating teams; Agile... techniques: TDD, BDD, Story Mapping, Continuous Delivery,
Description: Director of Enterprise Agility needed at JumpCloud, Inc. in Louisville, CO. Must have bachelor's degree in Computer Science, a relevant field of Engineer, or related & 8 years' experience managing software builds, including 4 years' Scrum experience in a hyper-growth B2B SAAS environment including: Training & delivering workshops to large groups; Coaching & facilitating teams; Agile... techniques: TDD, BDD, Story Mapping, Continuous Delivery, Retrospective techniques, Continuous Improvement; Agile release planning; Enterprise software, cloud technologies, & the software development lifecycle. Must have 2 years' experience managing Scrum Masters & Agile coaches. Must have Scrum Master & Product Owner certification. Remote work location is an option.
EOE M/F/D/V Show more details...
EOE M/F/D/V Show more details...
via ZipRecruiter
schedule_type: Full-timework_from_home: 1
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud...
JumpCloud's mission is to Make Work Happen®, providing simple, secure access to an organization's technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud...
JumpCloud's mission is to Make Work Happen®, providing simple, secure access to an organization's technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, Uplight, ClassPass and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
About the Role:
Reporting to the Chief People Officer, you will have a key role on our global HR team, serving as the leader for all compensation, benefits, compliance and HRIS related initiatives globally. We are at an exciting phase of growth, where we are shaping the way we operationalize and mature our business practices. This role will lead a team that establishes, manages and supports all aspects of the total rewards program, including competitive compensation positioning, education, global benefits, compliance, and policies. This is a great opportunity for you to put your amazing ideas to work and create something really special for our team.
What You'll be Doing:
• Develop and implement a Total Rewards strategy to fit a global population across Compensation, Benefits and HRIS programs.
• Lead our efforts to mature all HR systems and processes - increasing utilization of our ADP HRIS system, automating workflows and approvals, creating and monitoring audit controls for compliance and accuracy.
• Provide education, support and guidance to global managers and HR regarding total rewards principles and processes. Examples include but not limited to: benefit design strategies and analysis, job architecture, compensation philosophy, plan renewals, policies, benefits at termination, competitive market analysis, role position-to-market.
• Serve as the liaison to our key benefit external partnerships to ensure company principles and expectations are being met.
• Develop and prepare scorecards, metrics, and reports for management.
• Stay in tune with the market through survey data, feedback from the talent attraction team, and global research to ensure we are offering a compelling complement to our great people and our mission.
• Work closely with the HRBPs, Talent Attraction and other internal partners to ensure the needs of people are being surfaced, discussed, and evaluated.
• Ensure that we maintain a strong partnership with the Finance team to remain compliant with all of our obligations regarding HIPAA, ERISA, FLSA, etc.
• Operate at multiple levels (ground to sky). This is a new role in the company and you will have to be willing to do the work as we build the strategy, assess our needs, and determine the best path forward.
We're Looking for:
• An entrepreneurial approach to the function - understanding our unique culture, the team, and our aspirations to create a world class experience for every JumpCloudian and to be able to measure the effectiveness of the program objectively.
• The desire to embrace change and continue to grow every day.
• Demonstrated ability to align HR programs to business goals and objectives in a high growth environment.
• Collaborative and customer-focused with ability to develop strong and influential business relationships.
• Independent thinking and innovative mind, with an ability to be resourceful when needed.
• Proven capabilities in guiding organizations through periods of change, results driven leader.
• Comfortable to challenge the status quo with a passion to deliver results in a dynamic environment.
• Proven ability to work effectively with remote multiple sites over great distances and time zones.
• Self-driven and strategic in thought processes
• Bachelor's Degree required; preferred in Business Administration, Human Resources, or similar fields.
• 7-10+ years of experience in developing and implementing a Total Rewards strategy to fit a global population across Compensation, Benefits and HRIS programs.
• Experience working for a global technology company and experience establishing new entities.
• 3-5 years of leading the total rewards function, that includes a strong understanding of relevant laws (ADA, HIPAA, FMLA, FLSA, COBRA, etc.), vendor selection, and management, and international expansion.
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $180,000 - 200,000, including base salary and any related bonuses or commissions.
JumpCloud provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We have an unlimited vacation policy.
#LI-MH1
Where you'll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in this Job Description. For US Roles: All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You'll work with amazing talent across each department who are passionate about our mission. We're out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You'll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud's three core values is to "Build Connections." To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
#LI-Remote #BI-Remote Show more details...
About JumpCloud...
JumpCloud's mission is to Make Work Happen®, providing simple, secure access to an organization's technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, Uplight, ClassPass and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
About the Role:
Reporting to the Chief People Officer, you will have a key role on our global HR team, serving as the leader for all compensation, benefits, compliance and HRIS related initiatives globally. We are at an exciting phase of growth, where we are shaping the way we operationalize and mature our business practices. This role will lead a team that establishes, manages and supports all aspects of the total rewards program, including competitive compensation positioning, education, global benefits, compliance, and policies. This is a great opportunity for you to put your amazing ideas to work and create something really special for our team.
What You'll be Doing:
• Develop and implement a Total Rewards strategy to fit a global population across Compensation, Benefits and HRIS programs.
• Lead our efforts to mature all HR systems and processes - increasing utilization of our ADP HRIS system, automating workflows and approvals, creating and monitoring audit controls for compliance and accuracy.
• Provide education, support and guidance to global managers and HR regarding total rewards principles and processes. Examples include but not limited to: benefit design strategies and analysis, job architecture, compensation philosophy, plan renewals, policies, benefits at termination, competitive market analysis, role position-to-market.
• Serve as the liaison to our key benefit external partnerships to ensure company principles and expectations are being met.
• Develop and prepare scorecards, metrics, and reports for management.
• Stay in tune with the market through survey data, feedback from the talent attraction team, and global research to ensure we are offering a compelling complement to our great people and our mission.
• Work closely with the HRBPs, Talent Attraction and other internal partners to ensure the needs of people are being surfaced, discussed, and evaluated.
• Ensure that we maintain a strong partnership with the Finance team to remain compliant with all of our obligations regarding HIPAA, ERISA, FLSA, etc.
• Operate at multiple levels (ground to sky). This is a new role in the company and you will have to be willing to do the work as we build the strategy, assess our needs, and determine the best path forward.
We're Looking for:
• An entrepreneurial approach to the function - understanding our unique culture, the team, and our aspirations to create a world class experience for every JumpCloudian and to be able to measure the effectiveness of the program objectively.
• The desire to embrace change and continue to grow every day.
• Demonstrated ability to align HR programs to business goals and objectives in a high growth environment.
• Collaborative and customer-focused with ability to develop strong and influential business relationships.
• Independent thinking and innovative mind, with an ability to be resourceful when needed.
• Proven capabilities in guiding organizations through periods of change, results driven leader.
• Comfortable to challenge the status quo with a passion to deliver results in a dynamic environment.
• Proven ability to work effectively with remote multiple sites over great distances and time zones.
• Self-driven and strategic in thought processes
• Bachelor's Degree required; preferred in Business Administration, Human Resources, or similar fields.
• 7-10+ years of experience in developing and implementing a Total Rewards strategy to fit a global population across Compensation, Benefits and HRIS programs.
• Experience working for a global technology company and experience establishing new entities.
• 3-5 years of leading the total rewards function, that includes a strong understanding of relevant laws (ADA, HIPAA, FMLA, FLSA, COBRA, etc.), vendor selection, and management, and international expansion.
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $180,000 - 200,000, including base salary and any related bonuses or commissions.
JumpCloud provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We have an unlimited vacation policy.
#LI-MH1
Where you'll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in this Job Description. For US Roles: All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You'll work with amazing talent across each department who are passionate about our mission. We're out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You'll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud's three core values is to "Build Connections." To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
#LI-Remote #BI-Remote Show more details...
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