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kaplanpathways
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CountryHosted in Ireland
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CityDublin, Leinster
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Latitude\Longitude53.3382 / -6.2591 Google Map
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Traffic rank#271,797 Site Rank
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Site age8 yrs old
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Site Owner informationWhois info
Website is Safe
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Traffic rank
#271,797
#271,797
Site age
8 yrs
8 yrs
Location
Ireland
Ireland
Newest job postings for kaplanpathways
via NAFSA Job Registry
posted_at: 6 days agoschedule_type: Full-time and Part-time
Job Title
International Student Support Advisor...
Contribute to Kaplan's success by providing industry-leading customer service to prospective students as well as their parents, guardians, or sponsors on study options at our pathway colleges in both the UK and USA and by helping students move from the initial stages of their application journey to enrolment. Excellent customer service skills and will relish the opportunity to represent and cultivate
Job Title
International Student Support Advisor...
Contribute to Kaplan's success by providing industry-leading customer service to prospective students as well as their parents, guardians, or sponsors on study options at our pathway colleges in both the UK and USA and by helping students move from the initial stages of their application journey to enrolment. Excellent customer service skills and will relish the opportunity to represent and cultivate a high-value, premium brand product.
Main responsibilities and functions
• Counselling students who hold a Kaplan offer of study, advising them on course and accommodation options and handling their concerns or objections
• Using sales techniques, influencing applicants to accept their offer
• Meeting conversion and enrolment targets
• Applying your awareness and understanding of the specific markets allocated to you and working closely with the relevant regional teams to meet team goals
• Documenting all calls and communication with students in Salesforce CRM
• Working with the team's visa advisor to ensure successful enrolment of all students who pay a deposit and confirm their place on Kaplan's programs
• Working on conversion for other markets from time to time as assigned by your line manager
Minimum Qualifications
• Bachelor's degree or acceptable experience in lieu of education: two years of experience for every year of formal education required
• Demonstrable track record in a sales or customer service role and experience working towards team and individual targets
• Enthusiasm for outbound sales and cold calling, putting your influencing skills to good use
• Excellent oral and written communication skills through telephone, email, WhatsApp, skype and other platforms.
• Strong attention to detail and ability to learn multiple products quickly
• Exceptional customer service skills and a willingness to go the extra mile for students and their parents, sponsors and guardians
• An ability to prioritize effectively and manage time under pressure, keeping a cool head
• A high level of administration and organizational skills
• Patience and proven problem-solving skills
• A high level of enthusiasm and personal commitment
• The ability to work independently and to deadline
• Cultural awareness and sensitivity
• Willingness to work flexible hours where required (including some weekends during critical periods)
Preferred Qualifications
• Experience using Salesforce CRM as a sales tool
• Study abroad experience/ International student graduate
• Awareness of Tier 4 student visa requirements
• Fluency in an additional language
Physical Requirements
• Sitting
• Standing
• Walking
• Climbing
• Lifting up to 50+ pounds
• Pulling
• Pushing
• Carrying
• Grasping
• Reaching
• Bending
• Visual Acuity - Color Determination
• Speaking
• Listening
Location
Bogotá, COL
Employee Type
Employee
Job Functional Area
Sales
Kaplan lnternational is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly Show more details...
International Student Support Advisor...
Contribute to Kaplan's success by providing industry-leading customer service to prospective students as well as their parents, guardians, or sponsors on study options at our pathway colleges in both the UK and USA and by helping students move from the initial stages of their application journey to enrolment. Excellent customer service skills and will relish the opportunity to represent and cultivate a high-value, premium brand product.
Main responsibilities and functions
• Counselling students who hold a Kaplan offer of study, advising them on course and accommodation options and handling their concerns or objections
• Using sales techniques, influencing applicants to accept their offer
• Meeting conversion and enrolment targets
• Applying your awareness and understanding of the specific markets allocated to you and working closely with the relevant regional teams to meet team goals
• Documenting all calls and communication with students in Salesforce CRM
• Working with the team's visa advisor to ensure successful enrolment of all students who pay a deposit and confirm their place on Kaplan's programs
• Working on conversion for other markets from time to time as assigned by your line manager
Minimum Qualifications
• Bachelor's degree or acceptable experience in lieu of education: two years of experience for every year of formal education required
• Demonstrable track record in a sales or customer service role and experience working towards team and individual targets
• Enthusiasm for outbound sales and cold calling, putting your influencing skills to good use
• Excellent oral and written communication skills through telephone, email, WhatsApp, skype and other platforms.
• Strong attention to detail and ability to learn multiple products quickly
• Exceptional customer service skills and a willingness to go the extra mile for students and their parents, sponsors and guardians
• An ability to prioritize effectively and manage time under pressure, keeping a cool head
• A high level of administration and organizational skills
• Patience and proven problem-solving skills
• A high level of enthusiasm and personal commitment
• The ability to work independently and to deadline
• Cultural awareness and sensitivity
• Willingness to work flexible hours where required (including some weekends during critical periods)
Preferred Qualifications
• Experience using Salesforce CRM as a sales tool
• Study abroad experience/ International student graduate
• Awareness of Tier 4 student visa requirements
• Fluency in an additional language
Physical Requirements
• Sitting
• Standing
• Walking
• Climbing
• Lifting up to 50+ pounds
• Pulling
• Pushing
• Carrying
• Grasping
• Reaching
• Bending
• Visual Acuity - Color Determination
• Speaking
• Listening
Location
Bogotá, COL
Employee Type
Employee
Job Functional Area
Sales
Kaplan lnternational is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly Show more details...
via Jobs At Kaplan International
posted_at: 15 days agoschedule_type: Full-time
We’re looking for an Student Enrollment Advisor to join our team in Boston for an immediate start.
Kaplan International is a leading provider of English language courses. We take great pride in ensuring that our students have the opportunities and tools to succeed, and our educators offer consistently high standards of teaching. We have 40+ English language schools in the UK, Ireland, USA... Canada, Australia, New Zealand, and Singapore, filled
We’re looking for an Student Enrollment Advisor to join our team in Boston for an immediate start.
Kaplan International is a leading provider of English language courses. We take great pride in ensuring that our students have the opportunities and tools to succeed, and our educators offer consistently high standards of teaching. We have 40+ English language schools in the UK, Ireland, USA... Canada, Australia, New Zealand, and Singapore, filled with students from all over the world.
Our Student Enrollment Advisor ensures that all the details relating to a student’s stay are expertly taken care of – from accurate entry of student data to daily communication with our agents abroad and operations staff in schools.
Primary Responsibilities:
Some of the day to day tasks include:
• Handle enrollments (bookings) to our schools in the UK, Ireland, Canada, Germany, France, Switzerland and USA.
• Provide detailed advice and information on courses and services offered at those schools
• Develop excellent relationships with our partner agents
• Build strong relationships with colleagues in our. schools and developing a high level of familiarity with each school's staff and facilities
• Provide efficient, friendly and proactive customer service to agent partners and school personnel.
• Continually look for ways to improve service, response times and quality of information
• Provide our agents with information on immigration/visa regulations where applicable.
• Take responsibility for own administrative tasks, i.e. filing, scanning etc.
Minimum Qualifications
• Attention to detail
• Bachelor's Degree or equivalent
• Strong written and verbal communication skills
• Excellent organizational skills and the ability to solve problems and meet deadlines
• Commitment to excellence in customer service
• Computer literacy and data entry skills
• Must be legally authorized to work in the United States
Preferred Qualifications
• Portuguese speaker
• Prior experience with industry and/ or international students
• Prior customer service or sales experience
Intercultural awareness is a must and travel or study abroad experience plus an additional language would be a great advantage. If this sounds like you, please apply via this link: https://ghc.wd1.myworkdayjobs.com/en-US/Kaplan_International_Careers/details/B2B-Educational-Sales-Advisor_JR228832-1 Show more details...
Kaplan International is a leading provider of English language courses. We take great pride in ensuring that our students have the opportunities and tools to succeed, and our educators offer consistently high standards of teaching. We have 40+ English language schools in the UK, Ireland, USA... Canada, Australia, New Zealand, and Singapore, filled with students from all over the world.
Our Student Enrollment Advisor ensures that all the details relating to a student’s stay are expertly taken care of – from accurate entry of student data to daily communication with our agents abroad and operations staff in schools.
Primary Responsibilities:
Some of the day to day tasks include:
• Handle enrollments (bookings) to our schools in the UK, Ireland, Canada, Germany, France, Switzerland and USA.
• Provide detailed advice and information on courses and services offered at those schools
• Develop excellent relationships with our partner agents
• Build strong relationships with colleagues in our. schools and developing a high level of familiarity with each school's staff and facilities
• Provide efficient, friendly and proactive customer service to agent partners and school personnel.
• Continually look for ways to improve service, response times and quality of information
• Provide our agents with information on immigration/visa regulations where applicable.
• Take responsibility for own administrative tasks, i.e. filing, scanning etc.
Minimum Qualifications
• Attention to detail
• Bachelor's Degree or equivalent
• Strong written and verbal communication skills
• Excellent organizational skills and the ability to solve problems and meet deadlines
• Commitment to excellence in customer service
• Computer literacy and data entry skills
• Must be legally authorized to work in the United States
Preferred Qualifications
• Portuguese speaker
• Prior experience with industry and/ or international students
• Prior customer service or sales experience
Intercultural awareness is a must and travel or study abroad experience plus an additional language would be a great advantage. If this sounds like you, please apply via this link: https://ghc.wd1.myworkdayjobs.com/en-US/Kaplan_International_Careers/details/B2B-Educational-Sales-Advisor_JR228832-1 Show more details...
via LinkedIn
posted_at: 5 days agoschedule_type: Full-timework_from_home: 1
Job Title
Compliance and Quality Feedback Analyst...
Job Description
For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.
The future of education is here and we are eager to work alongside
Job Title
Compliance and Quality Feedback Analyst...
Job Description
For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.
The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.
The position requires a meticulous and insightful individual, who will specialize in synthesizing and analyzing data from secret shopper evaluations, feedback logs, alerts, and information gathered from various platforms, systems, and departments. The individual will play a pivotal role in enhancing KNA’s understanding of the customer experiences of Purdue Global students and identifying areas for improvement across departments. The right individual will have a keen eye for detail, exceptional analytical skills, and a passion for driving positive change in KNA customer service.
Primary/Key Responsibilities
• Data Synthesis: Review and analyze data gathered from secret shopper evaluations, feedback logs, alerts, and reports from different departments to identify trends, patterns, and areas of concern or improvement. Utilize data visualization techniques and tools (such as Tableau, Power BI, or Excel) to present complex data in a clear and visually compelling manner, facilitating easier understanding and interpretation for stakeholders.
• Reporting: Prepare comprehensive and insightful reports summarizing key findings, trends, and actionable insights for department leaders and other stakeholders.
• Understanding of the Admissions Process: Familiarity with all aspects of the Purdue Global admissions process and the ability to review student notes and related documents.
• Compliance and Ethics: Understand and adhere to data privacy regulations and ethical standards in handling sensitive information, ensuring confidentiality, integrity, and compliance with relevant policies and guidelines throughout the data analysis process.
• Cross-Functional Collaboration: Collaborate with department leaders, managers, and frontline staff to gather additional insights, validate findings, and implement improvement initiatives.
• Continuous Improvement: Proactively identify opportunities to enhance data collection methods, evaluation processes, and reporting mechanisms to ensure the accuracy, relevance, and timeliness of insights provided.
• Quality Assurance: Ensure the accuracy, consistency, and integrity of data sources, including validation and verification to maintain high-quality data for analysis purposes.
• Critical Thinking and Problem-Solving: Apply critical thinking skills to identify key issues, evaluate alternative solutions, and develop innovative approaches to address business challenges and opportunities based on data-driven insights.
• Project Management: Manage projects from initiation to completion, including defining project scope, setting objectives, establishing timelines, and coordinating with cross-functional teams to ensure successful delivery of insights and recommendations.
Minimum Qualifications
• Bachelor’s Degree Business Administration/Data Analysis
• 2 + years’ data analysis experience and a strong familiarity with the Purdue Global admissions process.
• Proficiency in data analysis tools and software (e.g., Excel, Google Sheets) and experience with data visualization techniques. Ability to gather, sort, and analyze from various sources.
• Data Visualization - Translate complex data analyses into actionable recommendations, effectively communicating insights to non-technical stakeholders to drive informed decision-making and strategic actions
• Excellent communication skills, with the ability to effectively convey findings and recommendations to diverse audiences.
• Detail-oriented mindset with a focus on accuracy and quality in data analysis and reporting.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
Preferred Qualifications
• Knowledge of statistical analysis techniques and methodologies.
We Offer a Competitive Benefits Package Including
Remote work providing flexible work/life balance
Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
Competitive health benefits and new hire eligibility starts day-1 of employment
Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
And so much more!
This position is a Salary Grade B
Location
Remote/Nationwide, USA
Additional Locations
Employee Type
Employee
Job Functional Area
Regulatory Compliance
Business Unit
00091 Kaplan Higher ED
Kaplan is an Equal Opportunity Employer. All positions with Kaplan are paid at least $15 per hour or$31,200 per year for full-time positions. Compensation for specific positions are based on job level, skills, years of experience, and education, among other factors. Additionally, certain positions are bonus or commission eligible. Information regarding benefits can be found here.
Diversity & Inclusion Statement
Diversity inspires innovation and growth in the Kaplan community. Kaplan strives to be a model employer for inclusiveness. Not only does Kaplan value its employees for their professionalism and skills, but also for the unique viewpoints they bring to the Organization. Kaplan's employees bring diverse perspectives, ideas, and backgrounds that give Kaplan a competitive edge in anticipating and exceeding our students' needs in today's global market. Learn more about our culture Show more details...
Compliance and Quality Feedback Analyst...
Job Description
For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.
The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.
The position requires a meticulous and insightful individual, who will specialize in synthesizing and analyzing data from secret shopper evaluations, feedback logs, alerts, and information gathered from various platforms, systems, and departments. The individual will play a pivotal role in enhancing KNA’s understanding of the customer experiences of Purdue Global students and identifying areas for improvement across departments. The right individual will have a keen eye for detail, exceptional analytical skills, and a passion for driving positive change in KNA customer service.
Primary/Key Responsibilities
• Data Synthesis: Review and analyze data gathered from secret shopper evaluations, feedback logs, alerts, and reports from different departments to identify trends, patterns, and areas of concern or improvement. Utilize data visualization techniques and tools (such as Tableau, Power BI, or Excel) to present complex data in a clear and visually compelling manner, facilitating easier understanding and interpretation for stakeholders.
• Reporting: Prepare comprehensive and insightful reports summarizing key findings, trends, and actionable insights for department leaders and other stakeholders.
• Understanding of the Admissions Process: Familiarity with all aspects of the Purdue Global admissions process and the ability to review student notes and related documents.
• Compliance and Ethics: Understand and adhere to data privacy regulations and ethical standards in handling sensitive information, ensuring confidentiality, integrity, and compliance with relevant policies and guidelines throughout the data analysis process.
• Cross-Functional Collaboration: Collaborate with department leaders, managers, and frontline staff to gather additional insights, validate findings, and implement improvement initiatives.
• Continuous Improvement: Proactively identify opportunities to enhance data collection methods, evaluation processes, and reporting mechanisms to ensure the accuracy, relevance, and timeliness of insights provided.
• Quality Assurance: Ensure the accuracy, consistency, and integrity of data sources, including validation and verification to maintain high-quality data for analysis purposes.
• Critical Thinking and Problem-Solving: Apply critical thinking skills to identify key issues, evaluate alternative solutions, and develop innovative approaches to address business challenges and opportunities based on data-driven insights.
• Project Management: Manage projects from initiation to completion, including defining project scope, setting objectives, establishing timelines, and coordinating with cross-functional teams to ensure successful delivery of insights and recommendations.
Minimum Qualifications
• Bachelor’s Degree Business Administration/Data Analysis
• 2 + years’ data analysis experience and a strong familiarity with the Purdue Global admissions process.
• Proficiency in data analysis tools and software (e.g., Excel, Google Sheets) and experience with data visualization techniques. Ability to gather, sort, and analyze from various sources.
• Data Visualization - Translate complex data analyses into actionable recommendations, effectively communicating insights to non-technical stakeholders to drive informed decision-making and strategic actions
• Excellent communication skills, with the ability to effectively convey findings and recommendations to diverse audiences.
• Detail-oriented mindset with a focus on accuracy and quality in data analysis and reporting.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
Preferred Qualifications
• Knowledge of statistical analysis techniques and methodologies.
We Offer a Competitive Benefits Package Including
Remote work providing flexible work/life balance
Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
Competitive health benefits and new hire eligibility starts day-1 of employment
Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
And so much more!
This position is a Salary Grade B
Location
Remote/Nationwide, USA
Additional Locations
Employee Type
Employee
Job Functional Area
Regulatory Compliance
Business Unit
00091 Kaplan Higher ED
Kaplan is an Equal Opportunity Employer. All positions with Kaplan are paid at least $15 per hour or$31,200 per year for full-time positions. Compensation for specific positions are based on job level, skills, years of experience, and education, among other factors. Additionally, certain positions are bonus or commission eligible. Information regarding benefits can be found here.
Diversity & Inclusion Statement
Diversity inspires innovation and growth in the Kaplan community. Kaplan strives to be a model employer for inclusiveness. Not only does Kaplan value its employees for their professionalism and skills, but also for the unique viewpoints they bring to the Organization. Kaplan's employees bring diverse perspectives, ideas, and backgrounds that give Kaplan a competitive edge in anticipating and exceeding our students' needs in today's global market. Learn more about our culture Show more details...
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