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kierlandcommons
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EncryptedSite is Encrypted
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CountryHosted in United States
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Traffic rank#743,519 Site Rank
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Site age24 yrs old
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Site Owner informationWhois info
Website is Safe
Traffic rank
#743,519
#743,519
Site age
24 yrs
24 yrs
Location
United States
United States
Newest job postings for kierlandcommons
via Greenhouse
posted_at: 13 days agoschedule_type: Full-time
OVERVIEW
The Sales & Service Manager is a critical member of the store leadership team accountable for bringing Alo’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet Alo’s values. This role’s north star is pointed at ensuring that guest experience in the store is... exceptional.
RESPONSIBILITIES
Sales & Service Leader
•
OVERVIEW
The Sales & Service Manager is a critical member of the store leadership team accountable for bringing Alo’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet Alo’s values. This role’s north star is pointed at ensuring that guest experience in the store is... exceptional.
RESPONSIBILITIES
Sales & Service Leader
• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team
Business Leader
• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance
People Leader
• Ensure that the Sales, Service, and Community team exudes Alo's mission and values to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager
Business Partner
• Oversees the execution of certain deliverables on the Alo Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
QUALIFICATIONS
• 3-5 years of retail or related industry leadership experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies Alo’s values
• Seniority Level: Mid-Senior level
Sales & Service Manager Schedule
• The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts.
JUST SOME OF THE PERKS
• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries
The Company’s Sales & Service Manager base pay ranges from $55,000 - $75,000/ year. Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves.
#LI-JJ1
#LI-4 Show more details...
The Sales & Service Manager is a critical member of the store leadership team accountable for bringing Alo’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet Alo’s values. This role’s north star is pointed at ensuring that guest experience in the store is... exceptional.
RESPONSIBILITIES
Sales & Service Leader
• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team
Business Leader
• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance
People Leader
• Ensure that the Sales, Service, and Community team exudes Alo's mission and values to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager
Business Partner
• Oversees the execution of certain deliverables on the Alo Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
QUALIFICATIONS
• 3-5 years of retail or related industry leadership experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies Alo’s values
• Seniority Level: Mid-Senior level
Sales & Service Manager Schedule
• The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts.
JUST SOME OF THE PERKS
• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries
The Company’s Sales & Service Manager base pay ranges from $55,000 - $75,000/ year. Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves.
#LI-JJ1
#LI-4 Show more details...
via ZipRecruiter
posted_at: 6 days agoschedule_type: Full-time
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the Role...
Be an essential part of our expanding Fragrance & Beauty community
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the Role...
Be an essential part of our expanding Fragrance & Beauty community at CHANEL - "the ultimate House of Luxury.
As a Fragrance & Beauty Advisor, you are the ultimate Chanel brand ambassador. You lead by example and treat each guest with the upmost respect, ensuring each feels welcome, confident and at ease. You have an emotional intelligence - the ability to develop strong, long-lasting relationships and the intuition to provide consistent and extraordinary experiences for both internal and external clients.
What Impact You Can Create at CHANEL:
• Successfully provide superior service to every client, every day through the Chanel service ritual
• Deepen client relationships and loyalty through personal connection and building trust
• Contributes to build the business by achieving sales targets, using all levels such as product, services, and data capture to loyalize, recruit and retain clients
• Attend seasonal seminars hosted by Education Executives and utilize the Inside Beauty learning application on a daily basis to implement all learnings into your day to day
• Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
• Address and successfully resolve client situations according to company philosophy and standards. Partner with the appropriate teams as needed
• Understands the details of upcoming events and involves each client through introduction and demonstration
• Has solid knowledge of the Brand, its heritage and know-how, and shares it with the clients as well as the team
• Knows and understands the business challenges, client needs and the surrounding market.
• Ensures that the work area is clean, tidy, hygienic, and professional at all times; knows and respects Visual Merchandising guidelines
• Have a positive attitude, communicates with the team and the manager on a regular basis and has the sense of ethics and integrity
• Treat others with respect, acknowledges cultural differences, and is willing to learn from those differences
You Are Energized By:
• Being service oriented, expressing genuine concern for customer's needs
• Being an excellent listener and eager learner
• Flexible: adaptable to scheduling changes, new ideas and direction
• An enthusiastic team player
• Confident and professional, striving for excellence in all you do
Position Requirements:
• Articulate, knowledgeable and passionate about both cosmetics and fragrance
• Artistry skills and direct Brand experience preferred
• Passion for CHANEL Beauty products
• Ability to lift up to 5 lbs. and stand for extended periods of time
Additional Information:
Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits and perks.
Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
Chanel Community:
• CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Fondation Chanel
• Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
• For more information, please navigate to the Fondation Chanel website here
Sustainability:
• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Career and Leadership Development:
• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
Compensation:
• Base salary, bonus potential and other forms of variable pay [may/will be] offered for this position
Benefits and Perks:
• Flexibility (flexible time options)
• Wellbeing resources include dedicated paid time off for wellbeing and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K, pension and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
• Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time Show more details...
About the Role...
Be an essential part of our expanding Fragrance & Beauty community at CHANEL - "the ultimate House of Luxury.
As a Fragrance & Beauty Advisor, you are the ultimate Chanel brand ambassador. You lead by example and treat each guest with the upmost respect, ensuring each feels welcome, confident and at ease. You have an emotional intelligence - the ability to develop strong, long-lasting relationships and the intuition to provide consistent and extraordinary experiences for both internal and external clients.
What Impact You Can Create at CHANEL:
• Successfully provide superior service to every client, every day through the Chanel service ritual
• Deepen client relationships and loyalty through personal connection and building trust
• Contributes to build the business by achieving sales targets, using all levels such as product, services, and data capture to loyalize, recruit and retain clients
• Attend seasonal seminars hosted by Education Executives and utilize the Inside Beauty learning application on a daily basis to implement all learnings into your day to day
• Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
• Address and successfully resolve client situations according to company philosophy and standards. Partner with the appropriate teams as needed
• Understands the details of upcoming events and involves each client through introduction and demonstration
• Has solid knowledge of the Brand, its heritage and know-how, and shares it with the clients as well as the team
• Knows and understands the business challenges, client needs and the surrounding market.
• Ensures that the work area is clean, tidy, hygienic, and professional at all times; knows and respects Visual Merchandising guidelines
• Have a positive attitude, communicates with the team and the manager on a regular basis and has the sense of ethics and integrity
• Treat others with respect, acknowledges cultural differences, and is willing to learn from those differences
You Are Energized By:
• Being service oriented, expressing genuine concern for customer's needs
• Being an excellent listener and eager learner
• Flexible: adaptable to scheduling changes, new ideas and direction
• An enthusiastic team player
• Confident and professional, striving for excellence in all you do
Position Requirements:
• Articulate, knowledgeable and passionate about both cosmetics and fragrance
• Artistry skills and direct Brand experience preferred
• Passion for CHANEL Beauty products
• Ability to lift up to 5 lbs. and stand for extended periods of time
Additional Information:
Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits and perks.
Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
Chanel Community:
• CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Fondation Chanel
• Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
• For more information, please navigate to the Fondation Chanel website here
Sustainability:
• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Career and Leadership Development:
• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
Compensation:
• Base salary, bonus potential and other forms of variable pay [may/will be] offered for this position
Benefits and Perks:
• Flexibility (flexible time options)
• Wellbeing resources include dedicated paid time off for wellbeing and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K, pension and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
• Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time Show more details...
via The Business Of Fashion
schedule_type: Full-time
POSITION OBJECTIVE:
This position is accountable for all operational activities in stores. This includes SOP's (standard Operation Procedures) and best practices, including but not limited to shipment processes, and replenishment to floor sets. This role will be dotted line manage support associates in their assigned stores...
FUNCTIONAL RESPONSIBILITIES :
• Leads support team efforts to prepare products for visual floor sets, window displays,
POSITION OBJECTIVE:
This position is accountable for all operational activities in stores. This includes SOP's (standard Operation Procedures) and best practices, including but not limited to shipment processes, and replenishment to floor sets. This role will be dotted line manage support associates in their assigned stores...
FUNCTIONAL RESPONSIBILITIES :
• Leads support team efforts to prepare products for visual floor sets, window displays, events, and executes visual updates.
• Ensures store(s) has/have correct support associate coverage to support peak shifts and are confident in all aspects of product knowledge.
• Responsible for ordering and maintaining store supplies.
• Drives resolution on any facilities issues; escalates, if necessary.
• Responsible for maintaining and updating all operational bulletin boards and content.
• Coordinates with sales and marketing to develop field strategies and initiatives.
• Fills knowledge gaps though additional training is necessary.
• Other projects or duties as assigned.
• Values individuality and the diverse talents of their team. Leads the team by communicatingexpectations, providing guidance, delivering feedback, and empowering the team to be their best.
COMPETENCIES:
Culture
Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
Courage
Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
• Bachelor's degree strongly preferred
• 3+ years of customer service experience, with at least 2+ years of leadership experience, managing others, preferably in a role that manages in whole or in part operational processes and "back of house" retail store activities
• Experience acquiring, developing, and retaining a quality sales or service team; able to provide examples
• Strong training and team building skills, with demonstrated results; able to provide examples
• Must adhere to company personal presentation standards
• Strong Verbal and Communication skills
• Ability to work a flexible work schedule, including nights, weekends, and holidays if needed
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Apply Now Show more details...
This position is accountable for all operational activities in stores. This includes SOP's (standard Operation Procedures) and best practices, including but not limited to shipment processes, and replenishment to floor sets. This role will be dotted line manage support associates in their assigned stores...
FUNCTIONAL RESPONSIBILITIES :
• Leads support team efforts to prepare products for visual floor sets, window displays, events, and executes visual updates.
• Ensures store(s) has/have correct support associate coverage to support peak shifts and are confident in all aspects of product knowledge.
• Responsible for ordering and maintaining store supplies.
• Drives resolution on any facilities issues; escalates, if necessary.
• Responsible for maintaining and updating all operational bulletin boards and content.
• Coordinates with sales and marketing to develop field strategies and initiatives.
• Fills knowledge gaps though additional training is necessary.
• Other projects or duties as assigned.
• Values individuality and the diverse talents of their team. Leads the team by communicatingexpectations, providing guidance, delivering feedback, and empowering the team to be their best.
COMPETENCIES:
Culture
Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
Courage
Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
• Bachelor's degree strongly preferred
• 3+ years of customer service experience, with at least 2+ years of leadership experience, managing others, preferably in a role that manages in whole or in part operational processes and "back of house" retail store activities
• Experience acquiring, developing, and retaining a quality sales or service team; able to provide examples
• Strong training and team building skills, with demonstrated results; able to provide examples
• Must adhere to company personal presentation standards
• Strong Verbal and Communication skills
• Ability to work a flexible work schedule, including nights, weekends, and holidays if needed
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Apply Now Show more details...
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