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Most recent job postings at kierlandcommons
via Greenhouse
posted_at: 13 days agoschedule_type: Full-time
OVERVIEW
The Sales & Service Manager is a critical member of the store leadership team accountable for bringing Alo’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet Alo’s values. This role’s north star is pointed at ensuring that guest experience in the store is... exceptional.
RESPONSIBILITIES
Sales & Service Leader
•
OVERVIEW
The Sales & Service Manager is a critical member of the store leadership team accountable for bringing Alo’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet Alo’s values. This role’s north star is pointed at ensuring that guest experience in the store is... exceptional.
RESPONSIBILITIES
Sales & Service Leader
• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team
Business Leader
• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance
People Leader
• Ensure that the Sales, Service, and Community team exudes Alo's mission and values to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager
Business Partner
• Oversees the execution of certain deliverables on the Alo Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
QUALIFICATIONS
• 3-5 years of retail or related industry leadership experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies Alo’s values
• Seniority Level: Mid-Senior level
Sales & Service Manager Schedule
• The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts.
JUST SOME OF THE PERKS
• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries
The Company’s Sales & Service Manager base pay ranges from $55,000 - $75,000/ year. Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves.
#LI-JJ1
#LI-4 Show more details...
The Sales & Service Manager is a critical member of the store leadership team accountable for bringing Alo’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet Alo’s values. This role’s north star is pointed at ensuring that guest experience in the store is... exceptional.
RESPONSIBILITIES
Sales & Service Leader
• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team
Business Leader
• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance
People Leader
• Ensure that the Sales, Service, and Community team exudes Alo's mission and values to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager
Business Partner
• Oversees the execution of certain deliverables on the Alo Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
QUALIFICATIONS
• 3-5 years of retail or related industry leadership experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies Alo’s values
• Seniority Level: Mid-Senior level
Sales & Service Manager Schedule
• The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts.
JUST SOME OF THE PERKS
• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries
The Company’s Sales & Service Manager base pay ranges from $55,000 - $75,000/ year. Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves.
#LI-JJ1
#LI-4 Show more details...
via ZipRecruiter
posted_at: 6 days agoschedule_type: Full-time
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the Role...
Be an essential part of our expanding Fragrance & Beauty community
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the Role...
Be an essential part of our expanding Fragrance & Beauty community at CHANEL - "the ultimate House of Luxury.
As a Fragrance & Beauty Advisor, you are the ultimate Chanel brand ambassador. You lead by example and treat each guest with the upmost respect, ensuring each feels welcome, confident and at ease. You have an emotional intelligence - the ability to develop strong, long-lasting relationships and the intuition to provide consistent and extraordinary experiences for both internal and external clients.
What Impact You Can Create at CHANEL:
• Successfully provide superior service to every client, every day through the Chanel service ritual
• Deepen client relationships and loyalty through personal connection and building trust
• Contributes to build the business by achieving sales targets, using all levels such as product, services, and data capture to loyalize, recruit and retain clients
• Attend seasonal seminars hosted by Education Executives and utilize the Inside Beauty learning application on a daily basis to implement all learnings into your day to day
• Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
• Address and successfully resolve client situations according to company philosophy and standards. Partner with the appropriate teams as needed
• Understands the details of upcoming events and involves each client through introduction and demonstration
• Has solid knowledge of the Brand, its heritage and know-how, and shares it with the clients as well as the team
• Knows and understands the business challenges, client needs and the surrounding market.
• Ensures that the work area is clean, tidy, hygienic, and professional at all times; knows and respects Visual Merchandising guidelines
• Have a positive attitude, communicates with the team and the manager on a regular basis and has the sense of ethics and integrity
• Treat others with respect, acknowledges cultural differences, and is willing to learn from those differences
You Are Energized By:
• Being service oriented, expressing genuine concern for customer's needs
• Being an excellent listener and eager learner
• Flexible: adaptable to scheduling changes, new ideas and direction
• An enthusiastic team player
• Confident and professional, striving for excellence in all you do
Position Requirements:
• Articulate, knowledgeable and passionate about both cosmetics and fragrance
• Artistry skills and direct Brand experience preferred
• Passion for CHANEL Beauty products
• Ability to lift up to 5 lbs. and stand for extended periods of time
Additional Information:
Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits and perks.
Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
Chanel Community:
• CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Fondation Chanel
• Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
• For more information, please navigate to the Fondation Chanel website here
Sustainability:
• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Career and Leadership Development:
• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
Compensation:
• Base salary, bonus potential and other forms of variable pay [may/will be] offered for this position
Benefits and Perks:
• Flexibility (flexible time options)
• Wellbeing resources include dedicated paid time off for wellbeing and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K, pension and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
• Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time Show more details...
About the Role...
Be an essential part of our expanding Fragrance & Beauty community at CHANEL - "the ultimate House of Luxury.
As a Fragrance & Beauty Advisor, you are the ultimate Chanel brand ambassador. You lead by example and treat each guest with the upmost respect, ensuring each feels welcome, confident and at ease. You have an emotional intelligence - the ability to develop strong, long-lasting relationships and the intuition to provide consistent and extraordinary experiences for both internal and external clients.
What Impact You Can Create at CHANEL:
• Successfully provide superior service to every client, every day through the Chanel service ritual
• Deepen client relationships and loyalty through personal connection and building trust
• Contributes to build the business by achieving sales targets, using all levels such as product, services, and data capture to loyalize, recruit and retain clients
• Attend seasonal seminars hosted by Education Executives and utilize the Inside Beauty learning application on a daily basis to implement all learnings into your day to day
• Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
• Address and successfully resolve client situations according to company philosophy and standards. Partner with the appropriate teams as needed
• Understands the details of upcoming events and involves each client through introduction and demonstration
• Has solid knowledge of the Brand, its heritage and know-how, and shares it with the clients as well as the team
• Knows and understands the business challenges, client needs and the surrounding market.
• Ensures that the work area is clean, tidy, hygienic, and professional at all times; knows and respects Visual Merchandising guidelines
• Have a positive attitude, communicates with the team and the manager on a regular basis and has the sense of ethics and integrity
• Treat others with respect, acknowledges cultural differences, and is willing to learn from those differences
You Are Energized By:
• Being service oriented, expressing genuine concern for customer's needs
• Being an excellent listener and eager learner
• Flexible: adaptable to scheduling changes, new ideas and direction
• An enthusiastic team player
• Confident and professional, striving for excellence in all you do
Position Requirements:
• Articulate, knowledgeable and passionate about both cosmetics and fragrance
• Artistry skills and direct Brand experience preferred
• Passion for CHANEL Beauty products
• Ability to lift up to 5 lbs. and stand for extended periods of time
Additional Information:
Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits and perks.
Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
Chanel Community:
• CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Fondation Chanel
• Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
• For more information, please navigate to the Fondation Chanel website here
Sustainability:
• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture:
• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Career and Leadership Development:
• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
Compensation:
• Base salary, bonus potential and other forms of variable pay [may/will be] offered for this position
Benefits and Perks:
• Flexibility (flexible time options)
• Wellbeing resources include dedicated paid time off for wellbeing and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K, pension and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
• Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time Show more details...
via The Business Of Fashion
schedule_type: Full-time
POSITION OBJECTIVE:
This position is accountable for all operational activities in stores. This includes SOP's (standard Operation Procedures) and best practices, including but not limited to shipment processes, and replenishment to floor sets. This role will be dotted line manage support associates in their assigned stores...
FUNCTIONAL RESPONSIBILITIES :
• Leads support team efforts to prepare products for visual floor sets, window displays,
POSITION OBJECTIVE:
This position is accountable for all operational activities in stores. This includes SOP's (standard Operation Procedures) and best practices, including but not limited to shipment processes, and replenishment to floor sets. This role will be dotted line manage support associates in their assigned stores...
FUNCTIONAL RESPONSIBILITIES :
• Leads support team efforts to prepare products for visual floor sets, window displays, events, and executes visual updates.
• Ensures store(s) has/have correct support associate coverage to support peak shifts and are confident in all aspects of product knowledge.
• Responsible for ordering and maintaining store supplies.
• Drives resolution on any facilities issues; escalates, if necessary.
• Responsible for maintaining and updating all operational bulletin boards and content.
• Coordinates with sales and marketing to develop field strategies and initiatives.
• Fills knowledge gaps though additional training is necessary.
• Other projects or duties as assigned.
• Values individuality and the diverse talents of their team. Leads the team by communicatingexpectations, providing guidance, delivering feedback, and empowering the team to be their best.
COMPETENCIES:
Culture
Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
Courage
Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
• Bachelor's degree strongly preferred
• 3+ years of customer service experience, with at least 2+ years of leadership experience, managing others, preferably in a role that manages in whole or in part operational processes and "back of house" retail store activities
• Experience acquiring, developing, and retaining a quality sales or service team; able to provide examples
• Strong training and team building skills, with demonstrated results; able to provide examples
• Must adhere to company personal presentation standards
• Strong Verbal and Communication skills
• Ability to work a flexible work schedule, including nights, weekends, and holidays if needed
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Apply Now Show more details...
This position is accountable for all operational activities in stores. This includes SOP's (standard Operation Procedures) and best practices, including but not limited to shipment processes, and replenishment to floor sets. This role will be dotted line manage support associates in their assigned stores...
FUNCTIONAL RESPONSIBILITIES :
• Leads support team efforts to prepare products for visual floor sets, window displays, events, and executes visual updates.
• Ensures store(s) has/have correct support associate coverage to support peak shifts and are confident in all aspects of product knowledge.
• Responsible for ordering and maintaining store supplies.
• Drives resolution on any facilities issues; escalates, if necessary.
• Responsible for maintaining and updating all operational bulletin boards and content.
• Coordinates with sales and marketing to develop field strategies and initiatives.
• Fills knowledge gaps though additional training is necessary.
• Other projects or duties as assigned.
• Values individuality and the diverse talents of their team. Leads the team by communicatingexpectations, providing guidance, delivering feedback, and empowering the team to be their best.
COMPETENCIES:
Culture
Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
Courage
Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
• Bachelor's degree strongly preferred
• 3+ years of customer service experience, with at least 2+ years of leadership experience, managing others, preferably in a role that manages in whole or in part operational processes and "back of house" retail store activities
• Experience acquiring, developing, and retaining a quality sales or service team; able to provide examples
• Strong training and team building skills, with demonstrated results; able to provide examples
• Must adhere to company personal presentation standards
• Strong Verbal and Communication skills
• Ability to work a flexible work schedule, including nights, weekends, and holidays if needed
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Apply Now Show more details...
via Greenhouse
schedule_type: Full-time
Scottsdale, AZ | Retail Team | Reports to the Kierland Commons Store Leader
Who is Allbirds...
At Allbirds, we’re on a mission to prove that comfort, good design and sustainability don’t have to be mutually exclusive. We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for the to and fro of everyday life. Our commitment to making better shoes in a better way is fueled by a belief that the
Scottsdale, AZ | Retail Team | Reports to the Kierland Commons Store Leader
Who is Allbirds...
At Allbirds, we’re on a mission to prove that comfort, good design and sustainability don’t have to be mutually exclusive. We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for the to and fro of everyday life. Our commitment to making better shoes in a better way is fueled by a belief that the shoe industry needs to focus less on flash and more on thoughtfulness. With funding from the leading venture capitalists in consumer products, and the founding CEOs of some of the greatest e-commerce businesses in recent history, our desire to shake up the footwear industry is off to a great start. In fact, TIME already called our first shoe, the Wool Runners, the most comfortable in the world, and there is much more to come.
Where do we need help?
We’ve sold a million shoes, launched three groundbreaking materials, and changed how people think about comfort, design, and retail. Now we’re taking the Allbirds in-store experience across the country and are looking for passionate retail ambassadors to execute on that mission.
Who are we looking for?
The Retail Ambassador’s core purpose is to deliver an exceptional customer experience through quality, personalized engagement. Retail ambassadors contribute to Allbirds’s culture by being team-oriented, accountable, and focused on continuous learning.
What does the job entail?
Delivering and executing on three primary focus areas: Customer Experience, Daily Operations, and Teamwork.
• Customers
• Provide all customers with a high quality and personalized in-store experience.
• Meet the standards set forth in our Retail Woolbook and Customer Journey even when serving multiple people and multi-tasking.
• Strive to be a product-knowledge expert who can communicate passionately about our brand and products.
• Build strong relationships with customers.
• Actively contribute to the store’s sales and NPS goals.
• Operations
• Maintain store appearance, cleanliness, and organization.
• Operate our point-of-sale system once trained.
• Execute on inventory and merchandising duties.
• Perform daily operational tasks as delegated by the store leadership team.
• Commit to learning by asking questions and actively seeking to grow and develop new skills.
• Team
• Be reliable and punctual.
• Work collaboratively to achieve shared goals.
• Practice respectful, honest, and effective communication.
• Cultivate a positive attitude and support your teammates.
What might describe you:
• Retail and/or customer service experience is preferred
• Available to work weekends
• Connection to Allbirds's mission, vision, and products
• Good communication and interpersonal skills
• Desire to learn and grow
• Reliable and punctual
• Able to comfortably lift 30 lbs on a regular basis and stand for 95% of the work day
What do we offer?
The Allbirds pay rate for the role is: $16 per hour
Allbirds routinely evaluates pay rates, and the ranges are subject to change based on market rates and other factors. We factor in a number of components when determining starting pay, including the job and level you are hired into, location/metropolitan area, skillset, and peer compensation.
Additional benefits for roles at Allbirds may include: paid time off, equity, company bonus or sales commissions/bonuses; 401(k) plan with matching; medical, dental, and vision benefits; pre-tax savings, and wellness & lifestyle benefits.
Benefits Detail:
When you join our flock at Allbirds, we offer competitive pay as well as bonus programs for retail and management teams, healthcare, equity, savings, and other great benefits for the whole being. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, please see the detailed list below.
• Health benefits include options for 100% company paid medical for employees (HMO, HSA, PPO with employee premium), vision and dental coverage for the employee (with dependents at an additional cost). Company paid OneMedical memberships available for members of certain medical plans. Company HSA contribution for enrolled HSA members.
• Financial benefits include company equity for applicable roles (RSU’s and Options), 401(k) with matching, employee stock purchase, and company-paid life insurance and disability for full time roles, pre-tax savings programs for healthcare expenses, parents, and commuters.
• Paid time off benefits include parental leave, volunteering, family care leave, bereavement, jury duty, and voting.
• Support benefits through Mental Health (free coaching and therapy sessions for employees and dependents), Employee Assistance Program, expense reimbursement programs, and more.
Other Perks include the company discount (50%), free shoes quarterly for retail teams, new hire company merchandise allotment for corporate, food/refreshments available for retail teams during shifts, employee referral bonuses.
Please apply with your resume. We're excited to hear from you!
Diversity
Allbirds is an equal opportunity employer and makes employment decisions on the basis of merit. Allbirds policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful Show more details...
Who is Allbirds...
At Allbirds, we’re on a mission to prove that comfort, good design and sustainability don’t have to be mutually exclusive. We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for the to and fro of everyday life. Our commitment to making better shoes in a better way is fueled by a belief that the shoe industry needs to focus less on flash and more on thoughtfulness. With funding from the leading venture capitalists in consumer products, and the founding CEOs of some of the greatest e-commerce businesses in recent history, our desire to shake up the footwear industry is off to a great start. In fact, TIME already called our first shoe, the Wool Runners, the most comfortable in the world, and there is much more to come.
Where do we need help?
We’ve sold a million shoes, launched three groundbreaking materials, and changed how people think about comfort, design, and retail. Now we’re taking the Allbirds in-store experience across the country and are looking for passionate retail ambassadors to execute on that mission.
Who are we looking for?
The Retail Ambassador’s core purpose is to deliver an exceptional customer experience through quality, personalized engagement. Retail ambassadors contribute to Allbirds’s culture by being team-oriented, accountable, and focused on continuous learning.
What does the job entail?
Delivering and executing on three primary focus areas: Customer Experience, Daily Operations, and Teamwork.
• Customers
• Provide all customers with a high quality and personalized in-store experience.
• Meet the standards set forth in our Retail Woolbook and Customer Journey even when serving multiple people and multi-tasking.
• Strive to be a product-knowledge expert who can communicate passionately about our brand and products.
• Build strong relationships with customers.
• Actively contribute to the store’s sales and NPS goals.
• Operations
• Maintain store appearance, cleanliness, and organization.
• Operate our point-of-sale system once trained.
• Execute on inventory and merchandising duties.
• Perform daily operational tasks as delegated by the store leadership team.
• Commit to learning by asking questions and actively seeking to grow and develop new skills.
• Team
• Be reliable and punctual.
• Work collaboratively to achieve shared goals.
• Practice respectful, honest, and effective communication.
• Cultivate a positive attitude and support your teammates.
What might describe you:
• Retail and/or customer service experience is preferred
• Available to work weekends
• Connection to Allbirds's mission, vision, and products
• Good communication and interpersonal skills
• Desire to learn and grow
• Reliable and punctual
• Able to comfortably lift 30 lbs on a regular basis and stand for 95% of the work day
What do we offer?
The Allbirds pay rate for the role is: $16 per hour
Allbirds routinely evaluates pay rates, and the ranges are subject to change based on market rates and other factors. We factor in a number of components when determining starting pay, including the job and level you are hired into, location/metropolitan area, skillset, and peer compensation.
Additional benefits for roles at Allbirds may include: paid time off, equity, company bonus or sales commissions/bonuses; 401(k) plan with matching; medical, dental, and vision benefits; pre-tax savings, and wellness & lifestyle benefits.
Benefits Detail:
When you join our flock at Allbirds, we offer competitive pay as well as bonus programs for retail and management teams, healthcare, equity, savings, and other great benefits for the whole being. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, please see the detailed list below.
• Health benefits include options for 100% company paid medical for employees (HMO, HSA, PPO with employee premium), vision and dental coverage for the employee (with dependents at an additional cost). Company paid OneMedical memberships available for members of certain medical plans. Company HSA contribution for enrolled HSA members.
• Financial benefits include company equity for applicable roles (RSU’s and Options), 401(k) with matching, employee stock purchase, and company-paid life insurance and disability for full time roles, pre-tax savings programs for healthcare expenses, parents, and commuters.
• Paid time off benefits include parental leave, volunteering, family care leave, bereavement, jury duty, and voting.
• Support benefits through Mental Health (free coaching and therapy sessions for employees and dependents), Employee Assistance Program, expense reimbursement programs, and more.
Other Perks include the company discount (50%), free shoes quarterly for retail teams, new hire company merchandise allotment for corporate, food/refreshments available for retail teams during shifts, employee referral bonuses.
Please apply with your resume. We're excited to hear from you!
Diversity
Allbirds is an equal opportunity employer and makes employment decisions on the basis of merit. Allbirds policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful Show more details...
via ZipRecruiter
schedule_type: Part-time
Sales Lead - PT
Apply Now
Sales Lead - PT
Apply Now Show more details...
Apply Now Show more details...
via Indeed
schedule_type: Part-time
What to Expect
The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy...
As a Tesla Advisor, you will support customers from the
What to Expect
The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy...
As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
What You’ll Do
• Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome·
• Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential
• Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets
• Effectively present and sell and support the delivery and installation the entire Tesla eco-system
• Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership
• Prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment
• Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level
• Execute customer documents on delivery day
• Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives
• Conduct direct deliveries from Delivery Centers to customer homes
• Perform additional responsibilities as assigned to meet business needs
What You’ll Bring
• At least 1+ year of customer service and/or sales experience with proven track record to meet or exceed goals
• Positive, enthusiastic and passionate about the changes in the personal transportation industry
• Ability to understand and convey business issues and technical concepts
• Strong sense of team mentality and reliability
• Great attention to detail with strong organization and communication skills
• Proficient with Microsoft Office suite and CRM tools
• Ability to work evening hours, weekends and holidays in a retail environment
• Ability to obtain appropriate state licensing, where applicable
• Must be at least 18 years of age and maintain a valid driver’s license and an acceptable and safe driving record
• Must be able to successfully pass a pre-employment background check
• Legal right to work in the United States Show more details...
The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy...
As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
What You’ll Do
• Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome·
• Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential
• Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets
• Effectively present and sell and support the delivery and installation the entire Tesla eco-system
• Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership
• Prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment
• Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level
• Execute customer documents on delivery day
• Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives
• Conduct direct deliveries from Delivery Centers to customer homes
• Perform additional responsibilities as assigned to meet business needs
What You’ll Bring
• At least 1+ year of customer service and/or sales experience with proven track record to meet or exceed goals
• Positive, enthusiastic and passionate about the changes in the personal transportation industry
• Ability to understand and convey business issues and technical concepts
• Strong sense of team mentality and reliability
• Great attention to detail with strong organization and communication skills
• Proficient with Microsoft Office suite and CRM tools
• Ability to work evening hours, weekends and holidays in a retail environment
• Ability to obtain appropriate state licensing, where applicable
• Must be at least 18 years of age and maintain a valid driver’s license and an acceptable and safe driving record
• Must be able to successfully pass a pre-employment background check
• Legal right to work in the United States Show more details...
via Victoria’s Secret Careers
schedule_type: Part-time
Description
The Selling Associate drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of work area. The Selling Associate will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other... skills as needed.
Key Responsibilities:
When assigned
Description
The Selling Associate drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of work area. The Selling Associate will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other... skills as needed.
Key Responsibilities:
When assigned to the sales floor:
• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converting returns, offers and other promotions into larger sales
When assigned to the cash wrap:
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and “go-backs”
• Builds customer loyalty by opening Victoria’s Secret Angel Cards (US only) and through customer email and phone capture
• When assigned to processing and replenishment:
• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
• Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
• When assigned to floorset activity:
• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
All associate roles at Victoria’s Secret are responsible for:
• Driving top line store sales results and growing the business through action and productivity
• Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
• Creating customer awareness of programs available to them, (i.e. Victoria’s Secret Angel Card (US only), phone and email capture) to build customer loyalty, when applicable
• Setting personal goals and tracking individual and team performance to the goals
• Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
• Taking initiative to recover and replenish merchandise, so it is available to sell
• Understanding and adhering to visual merchandising brand standards
• Assisting in housekeeping of sales floor and communicating maintenance issues
• Keeping an awareness of, and building personal capability in, loss prevention
• Reinforcing store strategy to reduce shrink
• Supporting all activities related to providing a safe working environment
• Understanding and demonstrating Company values
Qualifications
• Exhibits an authentic desire to exceed the customer’s expectations
• Proven ability to meet or exceed goals preferred
• Demonstrates a sense of urgency
• Has a healthy, competitive spirit, while maintaining a team focus
• Is resilient and bounces back quickly from setbacks
• Pursues opportunities to take on more responsibility
• Seeks out coaching from leaders and peers to improve productivity; leads own learning
• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States Show more details...
The Selling Associate drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of work area. The Selling Associate will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other... skills as needed.
Key Responsibilities:
When assigned to the sales floor:
• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converting returns, offers and other promotions into larger sales
When assigned to the cash wrap:
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and “go-backs”
• Builds customer loyalty by opening Victoria’s Secret Angel Cards (US only) and through customer email and phone capture
• When assigned to processing and replenishment:
• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
• Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
• When assigned to floorset activity:
• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
All associate roles at Victoria’s Secret are responsible for:
• Driving top line store sales results and growing the business through action and productivity
• Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
• Creating customer awareness of programs available to them, (i.e. Victoria’s Secret Angel Card (US only), phone and email capture) to build customer loyalty, when applicable
• Setting personal goals and tracking individual and team performance to the goals
• Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
• Taking initiative to recover and replenish merchandise, so it is available to sell
• Understanding and adhering to visual merchandising brand standards
• Assisting in housekeeping of sales floor and communicating maintenance issues
• Keeping an awareness of, and building personal capability in, loss prevention
• Reinforcing store strategy to reduce shrink
• Supporting all activities related to providing a safe working environment
• Understanding and demonstrating Company values
Qualifications
• Exhibits an authentic desire to exceed the customer’s expectations
• Proven ability to meet or exceed goals preferred
• Demonstrates a sense of urgency
• Has a healthy, competitive spirit, while maintaining a team focus
• Is resilient and bounces back quickly from setbacks
• Pursues opportunities to take on more responsibility
• Seeks out coaching from leaders and peers to improve productivity; leads own learning
• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States Show more details...
via Chicos - Jobs
posted_at: 12 days agoschedule_type: Full-time
We are customer obsessed, innovative, and have the best culture in retail. Join our team today!
POSITION OBJECTIVE...
The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer
We are customer obsessed, innovative, and have the best culture in retail. Join our team today!
POSITION OBJECTIVE...
The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Performance Culture
• Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.
• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
• Controls payroll and supply budget.
• Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
• Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
• Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
• Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
• Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
• Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.
• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
• Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams
• Motivates and inspires store team, developing a shared vision while modeling core values.
• Promotes an inclusive, collaborative approach to problem solving.
• Communicates with store teams and Store Manager to effectively lead positive change.
• Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
• Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
• Assists in recruiting, hiring and developing a high performing team.
• Supports, implements, and provides follow-up for all training programs, seminars, etc.
• Assesses and coaches store team on performance.
• In partnership with the SM, resolves human resources issues in a timely and effective manner.
• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
• Ensures that store team adheres to all employment practices and policies.
• Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
• High School diploma or equivalent
• 2+ years of retail management experience preferred
• Must be 18 years of age or older
• Excellent communication, verbal, and written skills
• Able to learn or adapt to technology provided by the company
• Proven excellent customer service skills with statistical track record in all areas of sales and leadership
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Strong leadership qualities, training and team building skills
• Knowledge of administrative aspects of store operations
• Able to communicate with customers and staff
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
• Constant Walking/Standing- 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
• Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
5002 Kierland Commons
Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Apply Now Show more details...
POSITION OBJECTIVE...
The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Performance Culture
• Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.
• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
• Controls payroll and supply budget.
• Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
• Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
• Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
• Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
• Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
• Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.
• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
• Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams
• Motivates and inspires store team, developing a shared vision while modeling core values.
• Promotes an inclusive, collaborative approach to problem solving.
• Communicates with store teams and Store Manager to effectively lead positive change.
• Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience
• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
• Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
• Assists in recruiting, hiring and developing a high performing team.
• Supports, implements, and provides follow-up for all training programs, seminars, etc.
• Assesses and coaches store team on performance.
• In partnership with the SM, resolves human resources issues in a timely and effective manner.
• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
• Ensures that store team adheres to all employment practices and policies.
• Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
• High School diploma or equivalent
• 2+ years of retail management experience preferred
• Must be 18 years of age or older
• Excellent communication, verbal, and written skills
• Able to learn or adapt to technology provided by the company
• Proven excellent customer service skills with statistical track record in all areas of sales and leadership
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Strong leadership qualities, training and team building skills
• Knowledge of administrative aspects of store operations
• Able to communicate with customers and staff
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
• Constant Walking/Standing- 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
• Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
5002 Kierland Commons
Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Apply Now Show more details...
via Jobs Trabajo.org
posted_at: 2 days agoschedule_type: Full-time
*Our Mission*:
To create an unexpected, warm and wonderful shopping experience that exceeds our customers’ expectations and inspires them to come back often...
• Why BRIGHTON?*
We are an iconic and timeless women’s accessories brand that delivers quality, fashion, craftsmanship, superior service at a value to our customers
· We’re a respected and loved brand that’s been in business for almost 50 years
· Stable, privately owned *_and
*Our Mission*:
To create an unexpected, warm and wonderful shopping experience that exceeds our customers’ expectations and inspires them to come back often...
• Why BRIGHTON?*
We are an iconic and timeless women’s accessories brand that delivers quality, fashion, craftsmanship, superior service at a value to our customers
· We’re a respected and loved brand that’s been in business for almost 50 years
· Stable, privately owned *_and a debt-free_* company
· We have a following of consumers _who LOVE our brand_
• Employee Benefits:*
· Inclusive benefits package including 401(k), medical, dental, and vision
· Competitive compensation and incentives
· Monthly bonus structure and contest
· Very generous employee discount
• Requirements:*
· Previous Assistant Manager *or Key Holder* with 2 years or more retail sales experience within a fashionable or luxury retail environment and with _great_ references
· *You’re comfortable with social media navigating different sites interacting with customers to networking recruitment sites*
· An entrepreneurial, proven leader with an incredible spirit and amazing style
· Customer-centric with a passion for making others feel special
• Responsibilities:*
As Brighton’s Retail Sales *Assistant Manager*, you will work with beautiful, hand-crafted products, an amazing team and loyal (and new) consumers that happen to LOVE our products
· You will lead by example, the Brighton way – Create Magic
· Help cultivate an environment of genuine customer connection
· Be passionate and knowledgeable about our product
· Take pride in providing every one of our customers and team members with phenomenal customer service
· Constantly network, recruit, hire & retain top talent
· Maintain a focus on excellent sales results
· And MORE
Job Type: Full-time
Pay: $21.00 - $22.00 per year
Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
Weekly day range:
• Monday to Friday
• Weekends as needed
Work Location: In person Show more details...
To create an unexpected, warm and wonderful shopping experience that exceeds our customers’ expectations and inspires them to come back often...
• Why BRIGHTON?*
We are an iconic and timeless women’s accessories brand that delivers quality, fashion, craftsmanship, superior service at a value to our customers
· We’re a respected and loved brand that’s been in business for almost 50 years
· Stable, privately owned *_and a debt-free_* company
· We have a following of consumers _who LOVE our brand_
• Employee Benefits:*
· Inclusive benefits package including 401(k), medical, dental, and vision
· Competitive compensation and incentives
· Monthly bonus structure and contest
· Very generous employee discount
• Requirements:*
· Previous Assistant Manager *or Key Holder* with 2 years or more retail sales experience within a fashionable or luxury retail environment and with _great_ references
· *You’re comfortable with social media navigating different sites interacting with customers to networking recruitment sites*
· An entrepreneurial, proven leader with an incredible spirit and amazing style
· Customer-centric with a passion for making others feel special
• Responsibilities:*
As Brighton’s Retail Sales *Assistant Manager*, you will work with beautiful, hand-crafted products, an amazing team and loyal (and new) consumers that happen to LOVE our products
· You will lead by example, the Brighton way – Create Magic
· Help cultivate an environment of genuine customer connection
· Be passionate and knowledgeable about our product
· Take pride in providing every one of our customers and team members with phenomenal customer service
· Constantly network, recruit, hire & retain top talent
· Maintain a focus on excellent sales results
· And MORE
Job Type: Full-time
Pay: $21.00 - $22.00 per year
Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
Weekly day range:
• Monday to Friday
• Weekends as needed
Work Location: In person Show more details...
via ZipRecruiter
schedule_type: Full-time
Company Description
Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire... others to take on all aspects of their lives with clarity,
Company Description
Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire... others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.
Job Description
The role of Retail Store Manager at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences.
Create an unforgettable customer experience
• Works with the sales team to ensure each customer receives the best experience possible.
• Takes ownership of the sales floor and sales team to ensure customer experience is the first priority.
• Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
• Forge lasting relationships with customers by contacting them to follow up on purchases, new product and replenishment and invite them to upcoming events.
• Be knowledgeable on what’s new and what’s selling well and shares with both the customer and team.
Be the business
• Motivates sales team and achieve sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Leads the team in the completion of projects while keeping the focus on customer experience.
• Communicate inventory needs to support the business goal.
Leadership/Ownership
• Leads the processing of all shipments of product, as well as inventory management.
• Works with Regional Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully.
• Leads the team in daily maintenance of store including restocking product, maintaining visual merchandising, re-ticketing and cleaning.
• Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily.
• Under the guidance of the Regional Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times.
Qualifications
• Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day.
• Must be a leader in punctuality and attendance, adhering to scheduled shifts.
• Ability to develop relationships with customers and colleagues.
• A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.
Additional Information
Pay Range: $27/hr - $32/hr + Commission
Benefits:
• Health Insurance
• Paid Time Off
• Employee Discount
• 401(k)
All your information will be kept confidential according to EEO guidelines Show more details...
Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire... others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.
Job Description
The role of Retail Store Manager at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences.
Create an unforgettable customer experience
• Works with the sales team to ensure each customer receives the best experience possible.
• Takes ownership of the sales floor and sales team to ensure customer experience is the first priority.
• Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
• Forge lasting relationships with customers by contacting them to follow up on purchases, new product and replenishment and invite them to upcoming events.
• Be knowledgeable on what’s new and what’s selling well and shares with both the customer and team.
Be the business
• Motivates sales team and achieve sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Leads the team in the completion of projects while keeping the focus on customer experience.
• Communicate inventory needs to support the business goal.
Leadership/Ownership
• Leads the processing of all shipments of product, as well as inventory management.
• Works with Regional Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully.
• Leads the team in daily maintenance of store including restocking product, maintaining visual merchandising, re-ticketing and cleaning.
• Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily.
• Under the guidance of the Regional Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times.
Qualifications
• Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day.
• Must be a leader in punctuality and attendance, adhering to scheduled shifts.
• Ability to develop relationships with customers and colleagues.
• A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.
Additional Information
Pay Range: $27/hr - $32/hr + Commission
Benefits:
• Health Insurance
• Paid Time Off
• Employee Discount
• 401(k)
All your information will be kept confidential according to EEO guidelines Show more details...
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