Kochava is an industry-leading mobile attribution and analytics platform. It provides marketing teams with the tools to track, analyze and optimize ad campaigns across multiple platforms. Kochava offers powerful and customizable solutions tailored to each user’s specific needs. The platform’s features include real-time analytics, user segmentation, fraud detection and more. Kochava’s team of experts provides best-in-class support, helping marketers maximize the ROI of their campaigns. The platform is trusted by some of the world’s leading brands, including Amazon, Uber, Spotify and many more. Kochava continues to innovate and provide a comprehensive suite of attribution and analytics solutions to help businesses get the most out of their campaigns.
Sandpoint is a picture-perfect mountain town with world-class skiing at Schweitzer Resort and home of one of the largest lakes west of the Mississippi, Lake Pend Oreille. JOIN US!kochava.comGlobally, Kochava is trusted by the largest brands across a wide spectrum of verticals, including mobile gaming, commerce, news and media, to perform high-end mobile analytics.
Built on a history of customer-driven innovation, we are driven to innovate and create secure and powerful tools for their success. Kochava is trusted by top brands to harness their data for growth.sourceforge.netKochava also hosts the largest independent mobile data marketplace, the Kochava Collective, and the most comprehensive subscriptions management solution, Kochava Subscriptions.
In a lawsuit filed by the adtech company this week, Kochava asked a federal court to intervene and stop the FTC from an alleged overreach. The FTC declined Ars’ request to comment.arstechnica.comAmong the first location data brokers to publicly come under fire by the Federal Trade Commission for allegedly selling sensitive reproductive health data is Kochava, Inc.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CityColumbus, Ohio
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Latitude\Longitude39.9625 / -83.0061 Google Map
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Traffic rank#2,887 Site Rank
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Site age13 yrs old
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Site Owner informationWhois info
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Founded2011
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HeadquartersSandpoint
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CEOCharles Manning
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SubsidiariesInferSystems Corporation,DigiCenter,Kochava Labs SEZC,Thalamus,MobileRQ
#2,887
13 yrs
United States
We enable the visibility into and management of billions of data points... millions of users, and hundreds of millions of dollars in lifetime value (LTV) and promotional ad spend. Our Marketers Operating System (m/OS) empowers our customers to see and manage their data and unleash the power of their connected audiences; Globally, Kochava is trusted by the largest brands across a wide spectrum of verticals, including mobile gaming, commerce, news and media, to perform high-end mobile analytics.
We're looking for a Client Success Manager (CSM) to function as a key member of Kochava’s Product Operations team. The mobile user tracking and attribution market is challenging, dynamic, fun, and provides almost unlimited opportunities for personal and professional growth.
This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects at a very exciting time for Kochava. Kochava defines the mold for an innovative, high-growth, customer-focused company in a large and growing global market. If you are an energetic, self-managed professional with experience managing complex customer relationships and possess excellent presentation and listening skills, organization and contact management capabilities, we’d love to hear from you.
Job Responsibilities
• Responsible for developing customer relationships that promote retention, trust, loyalty, and reliance.
• Work closely with customers to ensure they are successful through the usage of the company platform
• Provide technical support and direction to customers with the goal to keep customers satisfied and successful with the Kochava offering with varying degrees of technical aptitude.
• Assist customers to plan and understand the best ways to utilize Kochava based on their unique business needs or business plans.
• Communicate technical items to both technical and non-technical audiences alike, both orally and in writing. Technically troubleshoot and accurately escalate any customer facing issues while managing accurate and timely communication with the customer
Experience/Skills Required
• BS or BA degree preferred or equivalent experience
• 2+ years of relevant technical experience (mobile experience is a plus)
• Experience in Account Management, Technical Support or Programming/Engineering (preferably in Software), utilizing Excel, SQL and/or related relational databases
• Knowledgeable of multiple mobile platforms, operating systems and internet protocols
• Familiarity with mobile technology, advertising and data management software
• Experience with data management systems, MS Office products, Mobile/Desktop ads
• Accurate documentation skills of client communication, timelines, and deliverables in a fast track environment
• Strong customer service skills, able to effectively communicate (written and verbal), and proactively manage customer expectations
• Demonstrated ability to coordinate and prioritize a high level of activity under a variety of conditions and constraints
• Ability to work independently and as a member of collaborative teams
• Self motivated and action oriented with strong organizational, analytical and problem-solving skills
• Directly responsible for existing and new account relationships
• Maintain active customer conversations through regular and consistent engagement, demonstrating your market knowledge and Kochava product expertise
• Ability to focus on deadlines and deliverables
• Proven success at enterprise software startups is a plus
• Demonstrable ability to take ownership and accountability, and act on client goals and objectives in a technical environment.
Kochava began in 2011 when a team of mobile and gaming professionals saw the need to better understand the feedback loop of user acquisition, engagement, and LTV for mobile applications. Through the process of creating apps for customers from a wide range of industries, we were repeatedly asked if we could shed some light on what media advertising efforts were converting and the effectiveness of their mobile ad spend by partner. Realizing a solution to these questions wasn’t readily available, we started designing and building a mobile measurement platform that would become Kochava.
Kochava is an equal opportunity employer committed to building a team culture that celebrates diversity and inclusion Show more details...
We enable the visibility into and management of billions of data points... millions of users, and hundreds of millions of dollars in lifetime value (LTV) and promotional ad spend. Our Marketers Operating System (m/OS) empowers our customers to see and manage their data and unleash the power of their connected audiences; Globally, Kochava is trusted by the largest brands across a wide spectrum of verticals, including mobile gaming, commerce, news and media, to perform high-end mobile analytics.
We are looking for a Client Partnership Manager to function as a key member of Kochava's Client Partnerships team. Our industry is challenging, dynamic, fun, and provides almost unlimited opportunities for personal and professional growth. As a Client Partnership Manager, you will be responsible for building strong relationships with our key clients, identifying opportunities to increase product adoption, ensuring our clients are set up for success, and managing contract negotiations to ensure account profitability.
We are looking for dedicated teammates who are comfortable with self-direction, passionate about the thrill of building creative solutions to challenging opportunities, and working in a rapidly changing environment with the most innovative people in the ad-tech industry.
Job Responsibilities
• Maintain a portfolio P&L with a drive toward profitability (margin and top line growth) and renegotiate customer contracts to ensure profitability.
• Develop and maintain strong relationships with our strategic clients across multiple industries.
• Comprehensive knowledge of the entire client portfolio and ability to actively identify new opportunities for upselling and cross-selling to existing clients.
• Understanding of all of Kochava’s product offerings and how they relate to the clients needs.
• Gain a thorough understanding of each client's business and identify areas of opportunity for providing value-added business solutions.
• Leverage strong technical and industry knowledge to provide consistent messaging to clients.
• Monitor industry and company news to determine future trends and proactively support future needs.
• Manage reporting to gauge account and portfolio health.
• Perform quarterly business reviews (QBR’s) for clients executive teams.
• Meet regularly with each client to understand their needs and ensure constant communication.
• Support client onboarding from the sales cycle to technical handoff, ensure knowledge transfer on accounts between teams.
• Collaborate with internal teams, including sales, client success, marketing, and product development to ensure continuity of communication with our clients as well maintain an overall healthy partnership.
• Ensure complete and timely entry of information into Salesforce.
• Monthly travel may be required.
Experience/Skills Required
• Proven ability to develop and maintain strong client relationships.
• Ability to effectively communicate at both the operator and executive level.
• Strong understanding of the ad tech ecosystem and the digital advertising landscape.
• Excellent communication and presentation skills, including proficiency with PowerPoint.
• Prior experience in client relationship management, account management, customer support, sales, or growth marketing required, preferably in the ad tech industry.
• Strong preference for candidates with experience in mobile user acquisition and growth, ad buying with an agency background, ad sales with a large publisher or network, CTV/OTT ad publishing, or other direct industry experience relevant to the ad-tech industry and Kochava’s clients.
• Strong customer service skills and the ability to proactively lead customer expectations required.
• Familiarity with mobile technology, advertising technology, and data management software.
• Strong communication, time management, and negotiation skills in a fast-paced environment.
• Strong analytical and problem-solving skills, including proficiency with Excel.
• General understanding of the ad-tech industry required.
• Prior experience with Salesforce preferred.
• Proven track record of meeting and exceeding sales targets.
• Bachelor's degree in marketing, business, or a related field preferred.
Kochava began in 2011 when a team of mobile and gaming professionals saw the need to better understand the feedback loop of user acquisition, engagement, and LTV for mobile applications. Through the process of creating apps for customers from a wide range of industries, we were repeatedly asked if we could shed some light on what media advertising efforts were converting and the effectiveness of their mobile ad spend by partner. Realizing a solution to these questions wasn’t readily available, we started designing and building a mobile measurement platform that would become Kochava.
Kochava is an equal opportunity employer committed to building a team culture that celebrates diversity and inclusion Show more details...
years of marketing, development, sales, or product management experience. Tech savvy and passionate about building products. Track record of using qualitative and quantitative data to prioritize and drive decision-making. Comfortable using collaboration and CRM tools such as Slack, Asana and Salesforce. Metrics-driven:
Strong analytical and synthesis skills are a must, including the ability to absorb and process large amounts of data into actionable information. Curious and comfortable holding professional conversations with our target buyers and users. Must be a strong writer, effective presenter, and able to run efficient meetings with key stakeholders. Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Subject matter expert/industry experience a strong plus. Experience in digital advertising or marketing industry a plus. Our Start Kochava began in 2011 when a team of mobile and gaming professionals saw the need to better understand the feedback loop of user acquisition, engagement, and LTV for mobile applications. Through the process of creating apps for customers from a wide range of industries, we were repeatedly asked if we could shed some light on what media advertising efforts were converting and the effectiveness of their mobile ad spend by partner. Realizing a solution to these questions wasn't readily available, we started designing and building a mobile measurement platform that would become Kochava. Our HQ Location We live and work in the wonderful ski resort town of Sandpoint, Idaho. Kochava has sales and agency representation in major markets worldwide, but we choose to grow our development and engineering infrastructure around Sandpoint, as it allows us to stay focused on cutting code while taking advantage of the community and quality of life the town offers to our team. Kochava is an equal opportunity employer committed to building a team culture that celebrates diversity and inclusion.
Salary Range:
$80K -- $100K
Minimum Qualification
Brand Marketing & ManagementEstimated Salary: $20 to $28 per hour based on qualifications Show more details...