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Most recent job postings at Legoland
via USNLX Virtual Jobs - National Labor Exchange
schedule_type: Full-time
HIRING NOW- OPEN INTERVIEWS MON - FRI 3:00 PM- 5:00 PM
LEGOLAND California, 1 Legoland Dr...
Carlsbad, California, 92008
United States
We are LEGOLAND California Resort - the place where FUN is built and memories are made. Across our Resort we have two fantastic LEGO themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attractions, 20 food and beverage locations, and 14 retail stores the opportunities here are endless!
•
HIRING NOW- OPEN INTERVIEWS MON - FRI 3:00 PM- 5:00 PM
LEGOLAND California, 1 Legoland Dr...
Carlsbad, California, 92008
United States
We are LEGOLAND California Resort - the place where FUN is built and memories are made. Across our Resort we have two fantastic LEGO themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attractions, 20 food and beverage locations, and 14 retail stores the opportunities here are endless!
• Please consider whether you'll be able to travel to and from the Resort. Some shifts may fall into unsociable hours.*
What You'll Get...
Alongside holiday you can also look forward to enjoying a great benefits package including a Merlin Magic Pass consisting of 20 complimentary tickets, 30% discount in our retail shops and restaurants, and 40% discount online on Lego.
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
We want to ensure that everyone has the opportunity to perform their best at interview, so if you have additional requirements due to disability or ill health please get in contact with LLC.HumanResources@legoland.com Show more details...
LEGOLAND California, 1 Legoland Dr...
Carlsbad, California, 92008
United States
We are LEGOLAND California Resort - the place where FUN is built and memories are made. Across our Resort we have two fantastic LEGO themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attractions, 20 food and beverage locations, and 14 retail stores the opportunities here are endless!
• Please consider whether you'll be able to travel to and from the Resort. Some shifts may fall into unsociable hours.*
What You'll Get...
Alongside holiday you can also look forward to enjoying a great benefits package including a Merlin Magic Pass consisting of 20 complimentary tickets, 30% discount in our retail shops and restaurants, and 40% discount online on Lego.
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
We want to ensure that everyone has the opportunity to perform their best at interview, so if you have additional requirements due to disability or ill health please get in contact with LLC.HumanResources@legoland.com Show more details...
via Indeed
schedule_type: Full-time
Guest Excellence Assistant Manager
LEGOLAND California, 1 Legoland Dr...
Carlsbad, California, 92008
United States
We are LEGOLAND California Resort - the place where FUN is built and memories are made. Across our Resort we have two fantastic LEGO themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attractions, 20 food and beverage locations, and 14 retail stores – the opportunities here are endless!
Job Purpose:
As a
Guest Excellence Assistant Manager
LEGOLAND California, 1 Legoland Dr...
Carlsbad, California, 92008
United States
We are LEGOLAND California Resort - the place where FUN is built and memories are made. Across our Resort we have two fantastic LEGO themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attractions, 20 food and beverage locations, and 14 retail stores – the opportunities here are endless!
Job Purpose:
As a Model Citizen (employee) at LEGOLAND® California Resort, your purpose is to create memorable experiences for our Guests.
Acts as the primary point of Guest contact both pre and post visit. Responsible for providing Guests with information, managing memberships, assisting with ticket issues, responding to all Guests in a timely manner and resolving complex Guest issues. Works together with Resort management to find resolutions to Guest concerns and to make recommendations on how to enhance and improve our Guest’s experience at LEGOLAND California Resort. Maintains a safe working environment for themselves and team members.
Job Role:
Guest Excellence Assistant Managers are the direct leaders of front-line MCs and supervise, monitor, and evaluate their work performance. This position is responsible for the daily operation of their designated section of the department. This includes, but is not limited to, ensuring proper staffing levels, scheduling rest and meal periods and ensuring their timely completion, maintaining proper cleanliness levels, completing MC performance audits to uphold safety, service, wardrobe and efficiency standards, and monitoring and minimizing queue wait times. This person works closely with other areas of IT, Profit Protection, Operations, Central Planning, Welcome Experience, Call Center, Warehouse, Human Resources, and Marketing all the while ensuring that LEGOLAND California’s overall presentation is to the highest quality standards in the industry. Lastly, this person participates, controls daily labor budgets and implements and monitors training programs and maintains high knowledge of the POS system. This position requires high visibility in the Park to remain accessible to the team to support and mentor them on the job, as well as resolve any operational issues and be a resource for Guests. Assistant Managers work closely with the Manager to uphold the Guest Promise, support department and park initiatives, and ultimately move the business forward. Acts as the primary point of Guest contact both pre and post visit. Responsible for providing Guests with information, managing memberships, assisting with ticket issues, responding to all Guests in a timely manner and resolving complex Guest issues. Works together with Resort management to find resolutions to Guest concerns and to make recommendations on how to enhance and improve our Guest’s experience at LEGOLAND California Resort. Maintains a safe working environment for themselves and team members.
Scope and Responsibilities:
• Responsible for daily scheduling and organizing breaks and meal periods within daily budget and ensuring compliance with labor law standards.
• Ensures SOPs and competencies are up to date.
• Ensures department is prepared for opening including proper cleanliness and staffing levels.
• Responds to guest feedback using NFA practices.
• Responsible for: performance management, audits, writing and issuing performance reviews and corrective actions, holding MC development meetings, and observing and providing feedback on policy compliance.
• Monitors team performance in regard to achieving KPIs and Mystery Visit targets.
• Recommends short- and long-term changes through feedback, daily reports, and proposals.
• Promotes Guest Promise and memorable experience strategy. Liaise with Manager to ensure service standards are delivered consistently.
• Works with Profit Protection Manager, monitoring the front-line team to maintain compliance with all cash handling guidelines – including but not limited to till audits, internal audits, and analyzing cash, credit, and voucher discrepancies. Actively identifying risk and creating procedures to minimize risk.
• Liaise with Marketing team to delivery special programs and promotions on short notice.
• Intermediate knowledge of Accesso POS, troubleshooting IT issues, and communicating information to pertinent parties for a prompt resolution.
• Responsible for department training and engagement.
• Ensures that Department Standards (safety, service, cleanliness, efficiency, wardrobe, etc.) are maintained through MC monitoring, auditing, and training.
• Leads by example, motivating and inspiring MCs to exceed service expectations.
• Supports the Manager and assists in the communication of all relevant department and company information and initiatives.
• Supports with implementation and creation of key projects focused on Park guest experience to increase KPI’s drive guest satisfaction, and engagement off staff.
• Provides consistent and fair recognition to all members of the team.
• Proactive about monitoring Park attendance and adjusting staffing needs based on the needs of the business. Performs daily clerical duties using programs such as Microsoft Word, Excel, Outlook, Power Point, Avius, Accesso and social media sites.
• Assists the USA Call Center with answering Guests’ questions, resolving ticket, membership, and order issues, managing monthly contracts, and booking issues that may arise.
• Provides Guests with the highest level of Guest service, acting as a point of immediate Guest recovery for any issue that is presented.
• Assists with in park events and any other related Product Excellence needs.
• Assists with group bookings. (Birthday parties, education groups, cabanas.)
• Assists Guests with locating their lost and found items.
• Daily recording of Guest comments, stats, trends, and other related reporting.
• Keeps record and assists with staff incentives and training programs.
• Tasks will also include phone calls, copying, scanning, and printing written materials.
• Assists with providing weekly, monthly, and annual reports to Supervisor and Resort management.
• Write and publish interactive family friendly social media responses for Facebook, Instagram, Yelp, TripAdvisor, Google, and avius.
• Works with manager and all Resort management to obtain details and contact information for any injuries, safety, or service concerns relating to the Resort, their attractions, and food related issues.
• Assists with collecting and entering comments in Avius.
• Assists with all preparation for team meeting agendas and presenting in front of the group, as well as event participation duties for the Supervisor.
• Maintains and keeps a clean, organized, and well-supplied working space.
• Works toward department and company goals, Merlin values, and presents ideas for continuous improvement.
• Responsibility to ensure compliance of Health, Safety, and Security within the workplace and in line with Group Policy HS001.
• Depending on seniority and skill level an Assistant Manager may be responsible for the following:
Background and Experience:
• A minimum of three (3) years of theme park or related customer service experience is required.
• A minimum of two (2) years of supervisory experience is required. Excellent organizational and analytical skills, with the ability to execute multiple tasks are required.
• Must be self-motivated with demonstrable initiative and problem-solving skills. Ability to work well and remain calm under pressure.
• Experience in budget control is required.
• Effective leadership, staff development, organizational, verbal and written skills.
• Strong guest service and interpersonal skills are required.
• Works well in groups and promotes a team-centered environment.
• Must possess demonstrated leadership abilities.
• Must be dedicated to providing outstanding service, embodying the Guest Promise, and motivating others to do so.
• Ability to work effectively and make sound decisions in a fast-paced environment is required.
• Proper and professional verbal and written skills are required for all forms of communication to Guests and colleagues.
Education:
• Minimum high school diploma.
• Intermediate computer skills (Word, Excel, e-mail, Power Point) are required
• Business and writing courses are helpful to excel in this position.
Other Requirements:
• Must be willing to work flexible hours, including evenings, holidays and weekends to support park operations.
• This is an administrative position located offsite from LEGOLAND Resort. Reliable transportation is required.
• Required to work staggered schedules, which include days, nights, weekends, and holidays.
• Must have, or be able to learn in a timely manner, knowledge of the Resort shows, rides and attractions, safety restrictions, disabled access and Hotels.
Physical Requirements
A. Sitting:
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
J. Wrist Deviation (Side to Side):
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
B. Standing:
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
K. Hand/Wrist Repetitions (Up and Down):
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
C. Walking
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
L. Reaching:
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
D. Lifts and Carries: Frequency:
1. Up to 10 pounds None Occasionally Frequently Constant
2. 11 to 24 pounds None Occasionally Frequently Constant
3. 25 to 34 pounds None Occasionally Frequently Constant
4. 35 to 50 pounds None Occasionally Frequently Constant
5. 51 to 74 pounds None Occasionally Frequently Constant
6. 75 to 100 pounds None Occasionally Frequently Constant
7. Over 100 pounds None Occasionally Frequently Constant
E. Lifts Overhead: Frequency:
1. Up to 10 pounds None Occasionally Frequently Constant
2. 11 to 24 pounds None Occasionally Frequently Constant
3. 25 to 34 pounds None Occasionally Frequently Constant
4. 35 to 50 pounds None Occasionally Frequently Constant
5. 51 to 74 pounds None Occasionally Frequently Constant
6. 75 to 100 pounds None Occasionally Frequently Constant
7. Over 100 pounds None Occasionally Frequently Constant
F. Twisting:
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
M. Grasping:
1. Simple: < 50 pounds
2. Firm: > 50 pounds
G. Bending:
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
N. Manual Dexterity/Strength:
1. Gross motor, light-moderate strength
2. Gross motor, moderate - heavy strength
3. Fine motor, light-moderate strength
4. Fine motor, moderate - heavy strength
H. Squatting/Kneeling/Crawling/
Climbing:
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
O. Pushing:
1. None (0%)
2. Occasionally (1-33%) 10-20 lbs
3. Frequently (34-66%) ________ lbs
4. Constantly (67-100%) _______lbs
I. Pulling:
1. None (0%)
2. Occasionally (1-33%) _10-15_ lbs
3. Frequently (34-66%) ________ lbs
4. Constantly (67-100%) _______lbs
Visual Requirements
Hearing
P. Visual Requirements:
1. Close eye work (small figures) 2. Color discrimination
- Minimal color discrimination
- Normal color discrimination
3. Other: Depth perception, distance vision, ability to focus.
Q. Hearing Requirements:
1. Special requirements
Able to consistently fulfill communication
needs. (alarms, phone ringing, conversation,
clear acuity within 100 feet)
Working Conditions
R. Temperature:
1. < 15 degrees Fahrenheit
2. Between 16 and 95 degrees
3. > 95 degrees
U. Driving:
1. None (0%)
2. Occasional (1-33%)
3. Frequent (34-66%)
4. Constant (67-100%)
S. Crawl Space/Cramped Position:
1. Exposed < 1 hour per day
2. Exposed 1-3 hours per day
3. Exposed 3-7 hours per day
4. Exposed > 7 hours per day
V. Noise (loud/repetitive, < 85 decibels per OSHA Standard):
1. None (0%)
2. Occasional (1-33%)
3. Frequent (34-66%)
4. Constant (67-100%)
T. Personal Protective Equipment (e.g. respiratory mask, etc.)
1. None (0%)
2. Occasional (1-33%)
3. Frequent (34-66%)
4. Constant (67-100%)
Other
W. Specify any other requirements or restrictions that should be CONSIDERED.
Compensation:
Compensation for the opportunity is $26.00 - 28.00.
• Compensation Rates are dependent upon skills and experiences related to the opportunity*
• * Please consider whether you'll be able to travel to and from the Resort. Some shifts may fall into unsociable hours.**
What You'll Get...
Alongside company paid holidays, you can also look forward to enjoying a great benefits package, free tickets to Merlin attractions globally and 30% discount in our retail shops and restaurants.
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
We want to ensure that everyone has the opportunity to perform their best at interview, so if you have additional requirements due to disability or ill health please get in contact with LLC.HumanResources@legoland.com Show more details...
LEGOLAND California, 1 Legoland Dr...
Carlsbad, California, 92008
United States
We are LEGOLAND California Resort - the place where FUN is built and memories are made. Across our Resort we have two fantastic LEGO themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attractions, 20 food and beverage locations, and 14 retail stores – the opportunities here are endless!
Job Purpose:
As a Model Citizen (employee) at LEGOLAND® California Resort, your purpose is to create memorable experiences for our Guests.
Acts as the primary point of Guest contact both pre and post visit. Responsible for providing Guests with information, managing memberships, assisting with ticket issues, responding to all Guests in a timely manner and resolving complex Guest issues. Works together with Resort management to find resolutions to Guest concerns and to make recommendations on how to enhance and improve our Guest’s experience at LEGOLAND California Resort. Maintains a safe working environment for themselves and team members.
Job Role:
Guest Excellence Assistant Managers are the direct leaders of front-line MCs and supervise, monitor, and evaluate their work performance. This position is responsible for the daily operation of their designated section of the department. This includes, but is not limited to, ensuring proper staffing levels, scheduling rest and meal periods and ensuring their timely completion, maintaining proper cleanliness levels, completing MC performance audits to uphold safety, service, wardrobe and efficiency standards, and monitoring and minimizing queue wait times. This person works closely with other areas of IT, Profit Protection, Operations, Central Planning, Welcome Experience, Call Center, Warehouse, Human Resources, and Marketing all the while ensuring that LEGOLAND California’s overall presentation is to the highest quality standards in the industry. Lastly, this person participates, controls daily labor budgets and implements and monitors training programs and maintains high knowledge of the POS system. This position requires high visibility in the Park to remain accessible to the team to support and mentor them on the job, as well as resolve any operational issues and be a resource for Guests. Assistant Managers work closely with the Manager to uphold the Guest Promise, support department and park initiatives, and ultimately move the business forward. Acts as the primary point of Guest contact both pre and post visit. Responsible for providing Guests with information, managing memberships, assisting with ticket issues, responding to all Guests in a timely manner and resolving complex Guest issues. Works together with Resort management to find resolutions to Guest concerns and to make recommendations on how to enhance and improve our Guest’s experience at LEGOLAND California Resort. Maintains a safe working environment for themselves and team members.
Scope and Responsibilities:
• Responsible for daily scheduling and organizing breaks and meal periods within daily budget and ensuring compliance with labor law standards.
• Ensures SOPs and competencies are up to date.
• Ensures department is prepared for opening including proper cleanliness and staffing levels.
• Responds to guest feedback using NFA practices.
• Responsible for: performance management, audits, writing and issuing performance reviews and corrective actions, holding MC development meetings, and observing and providing feedback on policy compliance.
• Monitors team performance in regard to achieving KPIs and Mystery Visit targets.
• Recommends short- and long-term changes through feedback, daily reports, and proposals.
• Promotes Guest Promise and memorable experience strategy. Liaise with Manager to ensure service standards are delivered consistently.
• Works with Profit Protection Manager, monitoring the front-line team to maintain compliance with all cash handling guidelines – including but not limited to till audits, internal audits, and analyzing cash, credit, and voucher discrepancies. Actively identifying risk and creating procedures to minimize risk.
• Liaise with Marketing team to delivery special programs and promotions on short notice.
• Intermediate knowledge of Accesso POS, troubleshooting IT issues, and communicating information to pertinent parties for a prompt resolution.
• Responsible for department training and engagement.
• Ensures that Department Standards (safety, service, cleanliness, efficiency, wardrobe, etc.) are maintained through MC monitoring, auditing, and training.
• Leads by example, motivating and inspiring MCs to exceed service expectations.
• Supports the Manager and assists in the communication of all relevant department and company information and initiatives.
• Supports with implementation and creation of key projects focused on Park guest experience to increase KPI’s drive guest satisfaction, and engagement off staff.
• Provides consistent and fair recognition to all members of the team.
• Proactive about monitoring Park attendance and adjusting staffing needs based on the needs of the business. Performs daily clerical duties using programs such as Microsoft Word, Excel, Outlook, Power Point, Avius, Accesso and social media sites.
• Assists the USA Call Center with answering Guests’ questions, resolving ticket, membership, and order issues, managing monthly contracts, and booking issues that may arise.
• Provides Guests with the highest level of Guest service, acting as a point of immediate Guest recovery for any issue that is presented.
• Assists with in park events and any other related Product Excellence needs.
• Assists with group bookings. (Birthday parties, education groups, cabanas.)
• Assists Guests with locating their lost and found items.
• Daily recording of Guest comments, stats, trends, and other related reporting.
• Keeps record and assists with staff incentives and training programs.
• Tasks will also include phone calls, copying, scanning, and printing written materials.
• Assists with providing weekly, monthly, and annual reports to Supervisor and Resort management.
• Write and publish interactive family friendly social media responses for Facebook, Instagram, Yelp, TripAdvisor, Google, and avius.
• Works with manager and all Resort management to obtain details and contact information for any injuries, safety, or service concerns relating to the Resort, their attractions, and food related issues.
• Assists with collecting and entering comments in Avius.
• Assists with all preparation for team meeting agendas and presenting in front of the group, as well as event participation duties for the Supervisor.
• Maintains and keeps a clean, organized, and well-supplied working space.
• Works toward department and company goals, Merlin values, and presents ideas for continuous improvement.
• Responsibility to ensure compliance of Health, Safety, and Security within the workplace and in line with Group Policy HS001.
• Depending on seniority and skill level an Assistant Manager may be responsible for the following:
Background and Experience:
• A minimum of three (3) years of theme park or related customer service experience is required.
• A minimum of two (2) years of supervisory experience is required. Excellent organizational and analytical skills, with the ability to execute multiple tasks are required.
• Must be self-motivated with demonstrable initiative and problem-solving skills. Ability to work well and remain calm under pressure.
• Experience in budget control is required.
• Effective leadership, staff development, organizational, verbal and written skills.
• Strong guest service and interpersonal skills are required.
• Works well in groups and promotes a team-centered environment.
• Must possess demonstrated leadership abilities.
• Must be dedicated to providing outstanding service, embodying the Guest Promise, and motivating others to do so.
• Ability to work effectively and make sound decisions in a fast-paced environment is required.
• Proper and professional verbal and written skills are required for all forms of communication to Guests and colleagues.
Education:
• Minimum high school diploma.
• Intermediate computer skills (Word, Excel, e-mail, Power Point) are required
• Business and writing courses are helpful to excel in this position.
Other Requirements:
• Must be willing to work flexible hours, including evenings, holidays and weekends to support park operations.
• This is an administrative position located offsite from LEGOLAND Resort. Reliable transportation is required.
• Required to work staggered schedules, which include days, nights, weekends, and holidays.
• Must have, or be able to learn in a timely manner, knowledge of the Resort shows, rides and attractions, safety restrictions, disabled access and Hotels.
Physical Requirements
A. Sitting:
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
J. Wrist Deviation (Side to Side):
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
B. Standing:
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
K. Hand/Wrist Repetitions (Up and Down):
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
C. Walking
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
L. Reaching:
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
D. Lifts and Carries: Frequency:
1. Up to 10 pounds None Occasionally Frequently Constant
2. 11 to 24 pounds None Occasionally Frequently Constant
3. 25 to 34 pounds None Occasionally Frequently Constant
4. 35 to 50 pounds None Occasionally Frequently Constant
5. 51 to 74 pounds None Occasionally Frequently Constant
6. 75 to 100 pounds None Occasionally Frequently Constant
7. Over 100 pounds None Occasionally Frequently Constant
E. Lifts Overhead: Frequency:
1. Up to 10 pounds None Occasionally Frequently Constant
2. 11 to 24 pounds None Occasionally Frequently Constant
3. 25 to 34 pounds None Occasionally Frequently Constant
4. 35 to 50 pounds None Occasionally Frequently Constant
5. 51 to 74 pounds None Occasionally Frequently Constant
6. 75 to 100 pounds None Occasionally Frequently Constant
7. Over 100 pounds None Occasionally Frequently Constant
F. Twisting:
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
M. Grasping:
1. Simple: < 50 pounds
2. Firm: > 50 pounds
G. Bending:
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
N. Manual Dexterity/Strength:
1. Gross motor, light-moderate strength
2. Gross motor, moderate - heavy strength
3. Fine motor, light-moderate strength
4. Fine motor, moderate - heavy strength
H. Squatting/Kneeling/Crawling/
Climbing:
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
O. Pushing:
1. None (0%)
2. Occasionally (1-33%) 10-20 lbs
3. Frequently (34-66%) ________ lbs
4. Constantly (67-100%) _______lbs
I. Pulling:
1. None (0%)
2. Occasionally (1-33%) _10-15_ lbs
3. Frequently (34-66%) ________ lbs
4. Constantly (67-100%) _______lbs
Visual Requirements
Hearing
P. Visual Requirements:
1. Close eye work (small figures) 2. Color discrimination
- Minimal color discrimination
- Normal color discrimination
3. Other: Depth perception, distance vision, ability to focus.
Q. Hearing Requirements:
1. Special requirements
Able to consistently fulfill communication
needs. (alarms, phone ringing, conversation,
clear acuity within 100 feet)
Working Conditions
R. Temperature:
1. < 15 degrees Fahrenheit
2. Between 16 and 95 degrees
3. > 95 degrees
U. Driving:
1. None (0%)
2. Occasional (1-33%)
3. Frequent (34-66%)
4. Constant (67-100%)
S. Crawl Space/Cramped Position:
1. Exposed < 1 hour per day
2. Exposed 1-3 hours per day
3. Exposed 3-7 hours per day
4. Exposed > 7 hours per day
V. Noise (loud/repetitive, < 85 decibels per OSHA Standard):
1. None (0%)
2. Occasional (1-33%)
3. Frequent (34-66%)
4. Constant (67-100%)
T. Personal Protective Equipment (e.g. respiratory mask, etc.)
1. None (0%)
2. Occasional (1-33%)
3. Frequent (34-66%)
4. Constant (67-100%)
Other
W. Specify any other requirements or restrictions that should be CONSIDERED.
Compensation:
Compensation for the opportunity is $26.00 - 28.00.
• Compensation Rates are dependent upon skills and experiences related to the opportunity*
• * Please consider whether you'll be able to travel to and from the Resort. Some shifts may fall into unsociable hours.**
What You'll Get...
Alongside company paid holidays, you can also look forward to enjoying a great benefits package, free tickets to Merlin attractions globally and 30% discount in our retail shops and restaurants.
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
We want to ensure that everyone has the opportunity to perform their best at interview, so if you have additional requirements due to disability or ill health please get in contact with LLC.HumanResources@legoland.com Show more details...
via Adzuna
schedule_type: Full-time
Seasonal Hotel Guest Services Host
420 Harriman Dr.
Goshen, New York, 10924...
United States
At LEGOLAND New York Resort - Earn AWESOME Benefits , Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!
About the Role
At the LEGOLAND® Hotel our Guests will have a unique Guest Journey through our contactless Hotel experience. Under the general supervision
Seasonal Hotel Guest Services Host
420 Harriman Dr.
Goshen, New York, 10924...
United States
At LEGOLAND New York Resort - Earn AWESOME Benefits , Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!
About the Role
At the LEGOLAND® Hotel our Guests will have a unique Guest Journey through our contactless Hotel experience. Under the general supervision of the Guest Services Assistant Manager, the Guest Service Host is responsible for guest registration, guest check-in & check-out and any assistance that the Guest may need throughout their stay. The position is also responsible for facilitating or helping in case of guest queries/requests. The Guest Service Host shall provide efficient service to guests in the lobby area and ensure implementation of policies and procedures in line with the standards of the Hotel.
Role Description
- Checks house status - check supplies to ensure that stock is enough for the expected business within the covered shift and/or for the day.
- Obtains briefing from previous shift on outstanding matters requiring further attention.
- Prior to arrivals, prepares all needed documents (key cards, welcome folders, etc.) to facilitate check-in.
- Acknowledges and welcomes guests as soon as guest enters the hotel lobby area
- Assists Guest and Kiosk for the following:
-Guest reservation
-Guest history
- Assists guests in completing registration, reviewing entries to ensure important details are included. Responsible for following up on incomplete details. (Ex: Emails & Payment)
- Directs guests to appropriate lifts and coordinates with Bell staff to bring guests luggage to the room.
- Review shift reports.
- To check in guests according to procedure.
- To be alert and ready without any delay always to provide immediate attention for approaching guest.
- To be discreet when giving guests names and room numbers.
- To attend departmental meeting and training programmes when requested by the management.
- Reports to Guest Service Assistant Manager of guests' complaints immediately. However, should handle minor ones so as not to delay the guests at the Kiosk.
- To check out guests and make sure guest settles all bills upon departure.
- To carry out any other related duties as assigned by the immediate manager.
- Must be familiarize with all necessary operational components: Kiosk, ALICE, Radios, Opera, Key System (VingCard) Google Nest.
- Must be able to know all Food and Beverage outlets; operational times to be able to recommend to guests.
- To report for duty on time wearing the correct uniform and name tag always.
- Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance.
- To make sure that all Risk Assessment hazards are complying.
Lost and Found:
• Beware of Lost and Found procedures, at all times.
• Immediately reports and turns over lost and found items, always.
• Inform the Guest Service Assistant Manager if valuables are left in the open. Always follow standard procedures in handling this and similar situations .
Care of Equipment:
•Ensures proper maintenance of equipment in the area of assignment
•Ensures timely reporting of malfunction or maintenance deficiencies to appropriate area
Others:
•To extend fullest co-operation to working colleagues and to coordinate and work closely with the Guest Services Assistant Manager, Bell/Valet Service, and all other departments within the Hotel.
•To maintain cleanliness of the Kiosk area always.
Communication:
Interact with other departments to provide additional or specialized guest services
HSS:
•Ensures internal compliance with maintenance, safety and security procedures by following established ASTM (American Society for Testing & Materials International), NEC (National Electrical Code), NSF (National Science Foundation), OHSA as well as state and local codes.
•Ensure full compliance of policies and procedures set forth within the Health, Safety & Security in the workplace and in line with the Merlin Entertainments Group Policy.
•Understand risk assessments within own workplace and ensure reporting of any new risks to appropriate manager.
•Compliance of safe working procedures for work activities within one's job role, but cognizant of the effects on others prior to the activity/function.
•In cases of incidents or accidents ensure appropriate reporting is done in a timely manner to the duty manager.
About You
- Friendly, outgoing personality
- Well-groomed appearance
- Ability to make a child's day memorable
- Work as part of a team
- Dependable and Responsible (after all our guests depend on you!)
- Ability to work outdoors in any weather condition
- Ability to stand/walk for long periods of time, and long distances
- Flexible Availability around park hours (peak and nonpeak times)
- Ability to work nights/weekends/holidays through agreed upon employment
The Perks
Here at Merlin, we do it all for the love of FUN and if that wasn't enough, we also have these magical benefits, exclusive to our awesome employees; Merlin Magic Pass which give you free admission to Merlin attractions, discount in our retail shops and restaurants, opportunities for career development within our exciting global organization, and much more!
Who We Are
We're part of the Merlin Entertainments family - linking us to iconic brands such as Madame Tussauds, The London Eye, SEA LIFE and much more!
Here at LEGOLAND New York Resort We thrive on innovative thinking and big ideas!!! For that reason, this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this role. We create magic and invaluable experiences for our guests every day, and while this job description is intended to be an accurate reflection of what you will do here with us, we cannot guarantee you that creating magical moments won't come with new and amazing adventures that can make your day different! Come work with us and you will see how at LEGOLAND New York Resort no two days are the same.
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability, protected veteran status or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
If you have any questions, concerns, or additional support needed to succeed in an interview, please get in touch with our friendly team to find out how we can help: LLNYR-HR@LEGOLAND.com Show more details...
420 Harriman Dr.
Goshen, New York, 10924...
United States
At LEGOLAND New York Resort - Earn AWESOME Benefits , Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!
About the Role
At the LEGOLAND® Hotel our Guests will have a unique Guest Journey through our contactless Hotel experience. Under the general supervision of the Guest Services Assistant Manager, the Guest Service Host is responsible for guest registration, guest check-in & check-out and any assistance that the Guest may need throughout their stay. The position is also responsible for facilitating or helping in case of guest queries/requests. The Guest Service Host shall provide efficient service to guests in the lobby area and ensure implementation of policies and procedures in line with the standards of the Hotel.
Role Description
- Checks house status - check supplies to ensure that stock is enough for the expected business within the covered shift and/or for the day.
- Obtains briefing from previous shift on outstanding matters requiring further attention.
- Prior to arrivals, prepares all needed documents (key cards, welcome folders, etc.) to facilitate check-in.
- Acknowledges and welcomes guests as soon as guest enters the hotel lobby area
- Assists Guest and Kiosk for the following:
-Guest reservation
-Guest history
- Assists guests in completing registration, reviewing entries to ensure important details are included. Responsible for following up on incomplete details. (Ex: Emails & Payment)
- Directs guests to appropriate lifts and coordinates with Bell staff to bring guests luggage to the room.
- Review shift reports.
- To check in guests according to procedure.
- To be alert and ready without any delay always to provide immediate attention for approaching guest.
- To be discreet when giving guests names and room numbers.
- To attend departmental meeting and training programmes when requested by the management.
- Reports to Guest Service Assistant Manager of guests' complaints immediately. However, should handle minor ones so as not to delay the guests at the Kiosk.
- To check out guests and make sure guest settles all bills upon departure.
- To carry out any other related duties as assigned by the immediate manager.
- Must be familiarize with all necessary operational components: Kiosk, ALICE, Radios, Opera, Key System (VingCard) Google Nest.
- Must be able to know all Food and Beverage outlets; operational times to be able to recommend to guests.
- To report for duty on time wearing the correct uniform and name tag always.
- Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance.
- To make sure that all Risk Assessment hazards are complying.
Lost and Found:
• Beware of Lost and Found procedures, at all times.
• Immediately reports and turns over lost and found items, always.
• Inform the Guest Service Assistant Manager if valuables are left in the open. Always follow standard procedures in handling this and similar situations .
Care of Equipment:
•Ensures proper maintenance of equipment in the area of assignment
•Ensures timely reporting of malfunction or maintenance deficiencies to appropriate area
Others:
•To extend fullest co-operation to working colleagues and to coordinate and work closely with the Guest Services Assistant Manager, Bell/Valet Service, and all other departments within the Hotel.
•To maintain cleanliness of the Kiosk area always.
Communication:
Interact with other departments to provide additional or specialized guest services
HSS:
•Ensures internal compliance with maintenance, safety and security procedures by following established ASTM (American Society for Testing & Materials International), NEC (National Electrical Code), NSF (National Science Foundation), OHSA as well as state and local codes.
•Ensure full compliance of policies and procedures set forth within the Health, Safety & Security in the workplace and in line with the Merlin Entertainments Group Policy.
•Understand risk assessments within own workplace and ensure reporting of any new risks to appropriate manager.
•Compliance of safe working procedures for work activities within one's job role, but cognizant of the effects on others prior to the activity/function.
•In cases of incidents or accidents ensure appropriate reporting is done in a timely manner to the duty manager.
About You
- Friendly, outgoing personality
- Well-groomed appearance
- Ability to make a child's day memorable
- Work as part of a team
- Dependable and Responsible (after all our guests depend on you!)
- Ability to work outdoors in any weather condition
- Ability to stand/walk for long periods of time, and long distances
- Flexible Availability around park hours (peak and nonpeak times)
- Ability to work nights/weekends/holidays through agreed upon employment
The Perks
Here at Merlin, we do it all for the love of FUN and if that wasn't enough, we also have these magical benefits, exclusive to our awesome employees; Merlin Magic Pass which give you free admission to Merlin attractions, discount in our retail shops and restaurants, opportunities for career development within our exciting global organization, and much more!
Who We Are
We're part of the Merlin Entertainments family - linking us to iconic brands such as Madame Tussauds, The London Eye, SEA LIFE and much more!
Here at LEGOLAND New York Resort We thrive on innovative thinking and big ideas!!! For that reason, this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this role. We create magic and invaluable experiences for our guests every day, and while this job description is intended to be an accurate reflection of what you will do here with us, we cannot guarantee you that creating magical moments won't come with new and amazing adventures that can make your day different! Come work with us and you will see how at LEGOLAND New York Resort no two days are the same.
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability, protected veteran status or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
If you have any questions, concerns, or additional support needed to succeed in an interview, please get in touch with our friendly team to find out how we can help: LLNYR-HR@LEGOLAND.com Show more details...
via Adzuna
schedule_type: Full-time
Hotel Entertainment Performer
420 Harriman Dr.
Goshen, New York, 10924...
United States
At LEGOLAND New York Resort Earn AWESOME Benefits , Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!
About the Role
The Model Citizens on our Hotel team create memorable experiences for our guests who are staying over night, or for an extended period of time
Hotel Entertainment Performer
420 Harriman Dr.
Goshen, New York, 10924...
United States
At LEGOLAND New York Resort Earn AWESOME Benefits , Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!
About the Role
The Model Citizens on our Hotel team create memorable experiences for our guests who are staying over night, or for an extended period of time at LEGOLAND New York Resort. We are looking for a unique person who has a passion for bringing the fun into the LEGOLAND Hotel through entertainment and magical experiences. This person will lead the way in Delivering the Magic!
Role Description
- LEGOLAND New York Hotel offers Daily Shows, Character Meet & Greets, Atmosphere Entertainment, Guest Parties, Workshop Classes, and more.
- Attend rehearsals with other performers and work with a show director.
- Perform as a Costume Character and understand how to portray their personality traits to guests through physical animation.
- Serve as Sidekick to Costume Characters.
- Memorize scripts, lines, and blocking / movement to perform in scripted stage shows and classrooms.
- Setup and perform virtual entertainment
- Lead guest experiences including parties, games, workshops, and play experiences.
- Interact with Guests and be instrumental in making their visit magical.
- Be responsible for holding all performances to the highest standard and apply performance notes and feedback from your leadership.
- Step in as needed to help maintain the magic and keep customer satisfaction high.
- Keep safety as #1 priority
About You
- Friendly, outgoing personality
- Experience performing in theater, film, or theme park
- Well-groomed appearance
- Ability to make a child's day memorable
- Work as part of a team
- Dependable and Responsible (after all our guests depend on you!)
- Ability to lift and carry up to 25 pounds
- Ability to stand/walk for long periods of time, and long distances
- Ability to work nights/weekends/holidays through agreed upon employment.
All Hotel Entertainment Associates must attend an audition.
The Perks
Here at Merlin, we do it all for the love of FUN and if that wasn't enough, we also have these magical benefits, exclusive to our awesome employees; Merlin Magic Pass which give you free admission to Merlin attractions, discount in our retail shops and restaurants, opportunities for career development within our exciting global organization, and much more!
Who We Are
We're part of the Merlin Entertainments family - linking us to iconic brands such as Madame Tussauds, The London Eye, SEA LIFE and much more!
Here at LEGOLAND New York Resort We thrive on innovative thinking and big ideas!!! For that reason, this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this role. We create magic and invaluable experiences for our guests every day, and while this job description is intended to be an accurate reflection of what you will do here with us, we cannot guarantee you that creating magical moments won't come with new and amazing adventures that can make your day different! Come work with us and you will see how at LEGOLAND New York Resort no two days are the same.
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability, protected veteran status or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
If you have any questions, concerns, or additional support needed to succeed in an interview, please get in touch with our friendly team to find out how we can help: LLNYR-HR@LEGOLAND.com Show more details...
420 Harriman Dr.
Goshen, New York, 10924...
United States
At LEGOLAND New York Resort Earn AWESOME Benefits , Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!
About the Role
The Model Citizens on our Hotel team create memorable experiences for our guests who are staying over night, or for an extended period of time at LEGOLAND New York Resort. We are looking for a unique person who has a passion for bringing the fun into the LEGOLAND Hotel through entertainment and magical experiences. This person will lead the way in Delivering the Magic!
Role Description
- LEGOLAND New York Hotel offers Daily Shows, Character Meet & Greets, Atmosphere Entertainment, Guest Parties, Workshop Classes, and more.
- Attend rehearsals with other performers and work with a show director.
- Perform as a Costume Character and understand how to portray their personality traits to guests through physical animation.
- Serve as Sidekick to Costume Characters.
- Memorize scripts, lines, and blocking / movement to perform in scripted stage shows and classrooms.
- Setup and perform virtual entertainment
- Lead guest experiences including parties, games, workshops, and play experiences.
- Interact with Guests and be instrumental in making their visit magical.
- Be responsible for holding all performances to the highest standard and apply performance notes and feedback from your leadership.
- Step in as needed to help maintain the magic and keep customer satisfaction high.
- Keep safety as #1 priority
About You
- Friendly, outgoing personality
- Experience performing in theater, film, or theme park
- Well-groomed appearance
- Ability to make a child's day memorable
- Work as part of a team
- Dependable and Responsible (after all our guests depend on you!)
- Ability to lift and carry up to 25 pounds
- Ability to stand/walk for long periods of time, and long distances
- Ability to work nights/weekends/holidays through agreed upon employment.
All Hotel Entertainment Associates must attend an audition.
The Perks
Here at Merlin, we do it all for the love of FUN and if that wasn't enough, we also have these magical benefits, exclusive to our awesome employees; Merlin Magic Pass which give you free admission to Merlin attractions, discount in our retail shops and restaurants, opportunities for career development within our exciting global organization, and much more!
Who We Are
We're part of the Merlin Entertainments family - linking us to iconic brands such as Madame Tussauds, The London Eye, SEA LIFE and much more!
Here at LEGOLAND New York Resort We thrive on innovative thinking and big ideas!!! For that reason, this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this role. We create magic and invaluable experiences for our guests every day, and while this job description is intended to be an accurate reflection of what you will do here with us, we cannot guarantee you that creating magical moments won't come with new and amazing adventures that can make your day different! Come work with us and you will see how at LEGOLAND New York Resort no two days are the same.
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability, protected veteran status or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
If you have any questions, concerns, or additional support needed to succeed in an interview, please get in touch with our friendly team to find out how we can help: LLNYR-HR@LEGOLAND.com Show more details...
via Adzuna
schedule_type: Full-time
2023 Fulltime Costumer Assistant
420 Harriman Dr.
Goshen, New York, 10924...
United States
At LEGOLAND New York Resort - Earn AWESOME Benefits , Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!
About the Role
Creative positions for people who love a challenging creative process and sewing. Are you outgoing, friendly, crafty and enjoy working with
2023 Fulltime Costumer Assistant
420 Harriman Dr.
Goshen, New York, 10924...
United States
At LEGOLAND New York Resort - Earn AWESOME Benefits , Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!
About the Role
Creative positions for people who love a challenging creative process and sewing. Are you outgoing, friendly, crafty and enjoy working with clothing? As a part of our Wardrobe/Costume team, you will ensure that all our Model Citizens are Costume and or Uniform Ready for their AWESOME day! You will help create an immersive experience for our guests by maintaining the integrity of uniforms, costumes, and accessories!
Role Description
On a daily basis, the costumer assistant is responsible for helping costumer with generating creative ideas to organize, fit, and sew stage and character costumes. This department maintains, repairs, and coordinates all costumes for live shows and characters. These Model Citizens help with sewing repairs and new costume construction, while assisting with and monitoring all areas in the Costume/Wardrobe area by performing the following duties.
Take measurements of MCs for correct fit of costumes or uniforms
Knowledge concerning what constitutes a complete costume for each area.
Reads, alter and uses sewing patterns accordingly.
Maintains organizes work area in Wardrobe/Costume; Costume items put away or hung in the appropriate place. Assures all costume supplies are organized and inventoried.
Maintains computer records, including costume bible and inventory.
Proficient in sewing required including costume creation & altering sewing patterns.
Will perform duties and assume other responsibilities as assigned by the Costume/Wardrobe Supervisor and/or manager. This may include taking on the role of a Costumer for park shows in an emergency. (Must be familiar with all shows and venues.)
Perform Costumer duties during shows, such as setting up costumes and noting and performing repairs as needed.
Uses Circuit Machine to create appliques for costume use.
Follows all safety policies required by the Resort
Wears proper Personal Protection Equipment when handling chemicals or hazardous substances
Perform laundry duties as needed.
Provide Wardrobe assistance on an as needed basis to Model Citizens.
Ability to operate garment maintenance machinery effectively and safely. (Washers, dryers, irons, steamers, etc.)
Must be able to lift up to 35 pounds.
Other Requirements:
Must be willing to work flexible hours, including evenings and weekends to support park operations.
Sewing skills a must.
Background and Experience:
Experience as a Sewer, Seamstress, Tailor, Stitcher or in any Fashion/Costume related field, Theatre, Theme Parks etc. is highly desirable.
Must have a good knowledge of garment construction, industrial machines and hand stitching. Knowledge of textiles including fabric care.
Must have EXCELLENT communication skills and a CREATIVE eye for detail.
Requires good interpersonal skills, must be polite, friendly, and outgoing.
You are organized and understand communication skills are important Active listening, ability to follow instruction and collaboration are essential to this position.
Requires the ability to self-initiate activities and coordinate daily tasks, should be able to work with a minimum of supervision.
Must be a team player and like working in a fast-paced environment.
Intermediate computer skills necessary.
Adobe Creative suites a plus. Basic math skills are required.
Bilingual (English/Spanish) a plus.
About You
- Friendly, outgoing personality
- Well-groomed appearance
- Ability to make a child's day memorable
- Work as part of a team
- Dependable and Responsible (after all our guests depend on you!)
- Ability to work outdoors in any weather condition
- Ability to stand/walk for long periods of time, and long distances
- Flexible Availability around park hours (peak and nonpeak times)
- Ability to work nights/weekends/holidays through agreed upon employment
The Perks
Here at Merlin, we do it all for the love of FUN and if that wasn't enough, we also have these magical benefits, exclusive to our awesome employees; Merlin Magic Pass which give you free admission to Merlin attractions, discount in our retail shops and restaurants, opportunities for career development within our exciting global organization, and much more!
Who We Are
We're part of the Merlin Entertainments family - linking us to iconic brands such as Madame Tussauds, The London Eye, SEA LIFE and much more!
Here at LEGOLAND New York Resort We thrive on innovative thinking and big ideas!!! For that reason, this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this role. We create magic and invaluable experiences for our guests every day, and while this job description is intended to be an accurate reflection of what you will do here with us, we cannot guarantee you that creating magical moments won't come with new and amazing adventures that can make your day different! Come work with us and you will see how at LEGOLAND New York Resort no two days are the same.
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability, protected veteran status or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
If you have any questions, concerns, or additional support needed to succeed in an interview, please get in touch with our friendly team to find out how we can help: LLNYR-HR@LEGOLAND.com Show more details...
420 Harriman Dr.
Goshen, New York, 10924...
United States
At LEGOLAND New York Resort - Earn AWESOME Benefits , Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!
About the Role
Creative positions for people who love a challenging creative process and sewing. Are you outgoing, friendly, crafty and enjoy working with clothing? As a part of our Wardrobe/Costume team, you will ensure that all our Model Citizens are Costume and or Uniform Ready for their AWESOME day! You will help create an immersive experience for our guests by maintaining the integrity of uniforms, costumes, and accessories!
Role Description
On a daily basis, the costumer assistant is responsible for helping costumer with generating creative ideas to organize, fit, and sew stage and character costumes. This department maintains, repairs, and coordinates all costumes for live shows and characters. These Model Citizens help with sewing repairs and new costume construction, while assisting with and monitoring all areas in the Costume/Wardrobe area by performing the following duties.
Take measurements of MCs for correct fit of costumes or uniforms
Knowledge concerning what constitutes a complete costume for each area.
Reads, alter and uses sewing patterns accordingly.
Maintains organizes work area in Wardrobe/Costume; Costume items put away or hung in the appropriate place. Assures all costume supplies are organized and inventoried.
Maintains computer records, including costume bible and inventory.
Proficient in sewing required including costume creation & altering sewing patterns.
Will perform duties and assume other responsibilities as assigned by the Costume/Wardrobe Supervisor and/or manager. This may include taking on the role of a Costumer for park shows in an emergency. (Must be familiar with all shows and venues.)
Perform Costumer duties during shows, such as setting up costumes and noting and performing repairs as needed.
Uses Circuit Machine to create appliques for costume use.
Follows all safety policies required by the Resort
Wears proper Personal Protection Equipment when handling chemicals or hazardous substances
Perform laundry duties as needed.
Provide Wardrobe assistance on an as needed basis to Model Citizens.
Ability to operate garment maintenance machinery effectively and safely. (Washers, dryers, irons, steamers, etc.)
Must be able to lift up to 35 pounds.
Other Requirements:
Must be willing to work flexible hours, including evenings and weekends to support park operations.
Sewing skills a must.
Background and Experience:
Experience as a Sewer, Seamstress, Tailor, Stitcher or in any Fashion/Costume related field, Theatre, Theme Parks etc. is highly desirable.
Must have a good knowledge of garment construction, industrial machines and hand stitching. Knowledge of textiles including fabric care.
Must have EXCELLENT communication skills and a CREATIVE eye for detail.
Requires good interpersonal skills, must be polite, friendly, and outgoing.
You are organized and understand communication skills are important Active listening, ability to follow instruction and collaboration are essential to this position.
Requires the ability to self-initiate activities and coordinate daily tasks, should be able to work with a minimum of supervision.
Must be a team player and like working in a fast-paced environment.
Intermediate computer skills necessary.
Adobe Creative suites a plus. Basic math skills are required.
Bilingual (English/Spanish) a plus.
About You
- Friendly, outgoing personality
- Well-groomed appearance
- Ability to make a child's day memorable
- Work as part of a team
- Dependable and Responsible (after all our guests depend on you!)
- Ability to work outdoors in any weather condition
- Ability to stand/walk for long periods of time, and long distances
- Flexible Availability around park hours (peak and nonpeak times)
- Ability to work nights/weekends/holidays through agreed upon employment
The Perks
Here at Merlin, we do it all for the love of FUN and if that wasn't enough, we also have these magical benefits, exclusive to our awesome employees; Merlin Magic Pass which give you free admission to Merlin attractions, discount in our retail shops and restaurants, opportunities for career development within our exciting global organization, and much more!
Who We Are
We're part of the Merlin Entertainments family - linking us to iconic brands such as Madame Tussauds, The London Eye, SEA LIFE and much more!
Here at LEGOLAND New York Resort We thrive on innovative thinking and big ideas!!! For that reason, this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this role. We create magic and invaluable experiences for our guests every day, and while this job description is intended to be an accurate reflection of what you will do here with us, we cannot guarantee you that creating magical moments won't come with new and amazing adventures that can make your day different! Come work with us and you will see how at LEGOLAND New York Resort no two days are the same.
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability, protected veteran status or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
If you have any questions, concerns, or additional support needed to succeed in an interview, please get in touch with our friendly team to find out how we can help: LLNYR-HR@LEGOLAND.com Show more details...
via My ArkLaMiss Jobs
posted_at: 6 days agoschedule_type: Full-time
Front Desk - Overnights
About us...
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!
LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built
Front Desk - Overnights
About us...
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!
LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best known names in global leisure.
About the role
The Front Desk Associate is responsible for the hotel as it relates to guest service, cash handling and overall communications 11:00 PM - 7:00 AM.
What you'll be doing
-Welcome all guests into the resort with a genuinely warm welcome.
-Ability to deliver a dynamic guest service experience by assisting guests with checking in/out, requests, complaints and concerns.
-Works effectively in a team environment.
-Checking guests in and out of the resort, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
-Maintain and improve the quality of guest service.
-Process all payments in accordance with established hotel policies.
-Provide information and assistance to all guests and visitors.
-Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information.
-Provide prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls that transpire through the PBX.
-Assist guest services, safety services, housekeeping and engineering teams with accommodating guest requests.
-Must be able to multi-task and prioritize departmental functions to meet deadlines.
-Assist in maintaining a professional and fun place for our guests which will help with guest retention.
-Maintains and controls safe while on duty, keeping detailed records of all transactions.
-Ensuring the hotel is receiving proper credit and payments for guest stays.
-Ensuring shift is balanced with the PMS.
-Perform cash drops for each shift worked and making sure the proper signatures and approvals are made.
-Create a work environment that promotes teamwork, recognition, mutual respect and employee satisfaction.
-Provide ideas and suggestions for new products, services, technology and processes to ensure the company has a competitive position and in anticipation of changing customer needs.
-Maintain confidentiality of all guests and employees.
-Provide dynamic guest service to our guests
-Play an integral role in assisting with emergencies (i.e. fire, medical, power/system failure) by contacting the designated personnel for immediate assistance.
Who we're looking for
1 year of hotel front office experience is preferred, but not necessary. Preferred candidates will have experience working with hotel property management systems or equivalent experience. Must be able to speak and write English clearly and fluently. Preferred candidates must be capable of providing excellent customer service, while maintaining a professional demeanor. Must be able to communicate effectively with others, both verbally and written. Preferred candidates will possess proven conflict resolution skills, along with leadership skills, to drive initiatives to improve the team and the business.
Compensation for this opportunity is $13.00/hr.
Where you'll work
LEGOLAND Florida, 1 Legoland Way
Winter Haven, Florida, 33884
United States
What you'll get
In addition to a fun and friendly environment, you will also find: competitive salary free entry to LEGOLAND Florida Resort (which also extends to family and friends) 30% discount on LEGOLAND Florida Resort food, beverage and retail products, tuition assistance, free unlimited usage of the local transit system
Furthermore you will enjoy continuous support and opportunities to branch out and develop your career within LEGOLAND and Merlin Entertainments !
Here at Merlin Entertainments we are proud to have a diverse workforce, and we're all about providing equal opportunities to the whole team. Because of this we are committed to an active all together programme which starts with our recruitment and selection process Show more details...
About us...
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!
LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best known names in global leisure.
About the role
The Front Desk Associate is responsible for the hotel as it relates to guest service, cash handling and overall communications 11:00 PM - 7:00 AM.
What you'll be doing
-Welcome all guests into the resort with a genuinely warm welcome.
-Ability to deliver a dynamic guest service experience by assisting guests with checking in/out, requests, complaints and concerns.
-Works effectively in a team environment.
-Checking guests in and out of the resort, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
-Maintain and improve the quality of guest service.
-Process all payments in accordance with established hotel policies.
-Provide information and assistance to all guests and visitors.
-Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information.
-Provide prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls that transpire through the PBX.
-Assist guest services, safety services, housekeeping and engineering teams with accommodating guest requests.
-Must be able to multi-task and prioritize departmental functions to meet deadlines.
-Assist in maintaining a professional and fun place for our guests which will help with guest retention.
-Maintains and controls safe while on duty, keeping detailed records of all transactions.
-Ensuring the hotel is receiving proper credit and payments for guest stays.
-Ensuring shift is balanced with the PMS.
-Perform cash drops for each shift worked and making sure the proper signatures and approvals are made.
-Create a work environment that promotes teamwork, recognition, mutual respect and employee satisfaction.
-Provide ideas and suggestions for new products, services, technology and processes to ensure the company has a competitive position and in anticipation of changing customer needs.
-Maintain confidentiality of all guests and employees.
-Provide dynamic guest service to our guests
-Play an integral role in assisting with emergencies (i.e. fire, medical, power/system failure) by contacting the designated personnel for immediate assistance.
Who we're looking for
1 year of hotel front office experience is preferred, but not necessary. Preferred candidates will have experience working with hotel property management systems or equivalent experience. Must be able to speak and write English clearly and fluently. Preferred candidates must be capable of providing excellent customer service, while maintaining a professional demeanor. Must be able to communicate effectively with others, both verbally and written. Preferred candidates will possess proven conflict resolution skills, along with leadership skills, to drive initiatives to improve the team and the business.
Compensation for this opportunity is $13.00/hr.
Where you'll work
LEGOLAND Florida, 1 Legoland Way
Winter Haven, Florida, 33884
United States
What you'll get
In addition to a fun and friendly environment, you will also find: competitive salary free entry to LEGOLAND Florida Resort (which also extends to family and friends) 30% discount on LEGOLAND Florida Resort food, beverage and retail products, tuition assistance, free unlimited usage of the local transit system
Furthermore you will enjoy continuous support and opportunities to branch out and develop your career within LEGOLAND and Merlin Entertainments !
Here at Merlin Entertainments we are proud to have a diverse workforce, and we're all about providing equal opportunities to the whole team. Because of this we are committed to an active all together programme which starts with our recruitment and selection process Show more details...
via Indeed
posted_at: 28 days agoschedule_type: Full-timesalary: 12 an hour
Job description
SALES ASSOCIATE AT LEGOLAND FLORIDA...
At Pomvom, we believe in the power of the moment. Whenever or wherever people visit attractions around the world, we're there to capture the moment. We need super outgoing, energetic and sales-minded team members to capture and sell fun moments for our guests through interactive photography.
If you are looking to work in a unique and dynamic sales-oriented environment, Pomvom located at LEGOLAND
Job description
SALES ASSOCIATE AT LEGOLAND FLORIDA...
At Pomvom, we believe in the power of the moment. Whenever or wherever people visit attractions around the world, we're there to capture the moment. We need super outgoing, energetic and sales-minded team members to capture and sell fun moments for our guests through interactive photography.
If you are looking to work in a unique and dynamic sales-oriented environment, Pomvom located at LEGOLAND FLORIDA might just be the place for YOU!
Quick Facts:
• Your job title would be: Sales Associate (you'll be taking & selling photos of guests at various locations within the world-renowned LEGOLAND FLORIDA!)
• We Full Time positions available!
• Full Time working a minimum of 30 hours a week, (full availability needed)
• Benefits Included!
• You'll earn $12.00 per hour with some sales incentives to really get you motivated!
• You'll receive FREE park tickets every quarter!!
• You'll work at 1 Legoland Way, Winter Haven, FL 33884
• You have reliable transportation, are 16 years or older and authorized to work in the United States.
As a Pomvom Sales Associate, you will...
• Really enjoy working outside at a family theme park and interacting with guests in a high-volume environment.
• Confidently approach guests, take quality photographs and sell products to meet daily goals.
• Leverage industry-leading facial recognition technology to aid in high yield, retail sales.
• Work as part of an energetic and collaborative team.
• Maintain stock levels and follow through on documentation.
• Be receptive to training on operating our digitalized, touch screen cash registers as well as handling/taking photos with our professional walkabout cameras.
• Be a Pomvom Ambassador and create professional and positive customer experiences to maximize sales.
• Appreciate and respect our company culture of diversity and inclusion.
• Assist the Retail Team Leaders, Assistant Manager and Operation Manager in the day-to-day operational activities of the department.
Cool job, right?! Here's what you need to do next:
If you're ready to join the Pomvom team, please submit your resume, highlighting your sales/retail/technology/photograph skills - and anything else that makes you a star performer. We can't wait to meet you!
Pomvom is an Equal Opportunity Employer
Job Type: Full-time
Pay: $12.00 per hour
Benefits:
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Shift:
• 8 hour shift
• Day shift
Weekly day range:
• Monday to Friday
• Weekend availability
Education:
• High school or equivalent (Preferred)
Experience:
• Customer Service: 1 year (Preferred)
Work Location: In person Show more details...
SALES ASSOCIATE AT LEGOLAND FLORIDA...
At Pomvom, we believe in the power of the moment. Whenever or wherever people visit attractions around the world, we're there to capture the moment. We need super outgoing, energetic and sales-minded team members to capture and sell fun moments for our guests through interactive photography.
If you are looking to work in a unique and dynamic sales-oriented environment, Pomvom located at LEGOLAND FLORIDA might just be the place for YOU!
Quick Facts:
• Your job title would be: Sales Associate (you'll be taking & selling photos of guests at various locations within the world-renowned LEGOLAND FLORIDA!)
• We Full Time positions available!
• Full Time working a minimum of 30 hours a week, (full availability needed)
• Benefits Included!
• You'll earn $12.00 per hour with some sales incentives to really get you motivated!
• You'll receive FREE park tickets every quarter!!
• You'll work at 1 Legoland Way, Winter Haven, FL 33884
• You have reliable transportation, are 16 years or older and authorized to work in the United States.
As a Pomvom Sales Associate, you will...
• Really enjoy working outside at a family theme park and interacting with guests in a high-volume environment.
• Confidently approach guests, take quality photographs and sell products to meet daily goals.
• Leverage industry-leading facial recognition technology to aid in high yield, retail sales.
• Work as part of an energetic and collaborative team.
• Maintain stock levels and follow through on documentation.
• Be receptive to training on operating our digitalized, touch screen cash registers as well as handling/taking photos with our professional walkabout cameras.
• Be a Pomvom Ambassador and create professional and positive customer experiences to maximize sales.
• Appreciate and respect our company culture of diversity and inclusion.
• Assist the Retail Team Leaders, Assistant Manager and Operation Manager in the day-to-day operational activities of the department.
Cool job, right?! Here's what you need to do next:
If you're ready to join the Pomvom team, please submit your resume, highlighting your sales/retail/technology/photograph skills - and anything else that makes you a star performer. We can't wait to meet you!
Pomvom is an Equal Opportunity Employer
Job Type: Full-time
Pay: $12.00 per hour
Benefits:
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Shift:
• 8 hour shift
• Day shift
Weekly day range:
• Monday to Friday
• Weekend availability
Education:
• High school or equivalent (Preferred)
Experience:
• Customer Service: 1 year (Preferred)
Work Location: In person Show more details...
via Indeed
posted_at: 19 days agoschedule_type: Part-timesalary: 17 an hour
Working for HB Leisure is a great place for a first-time job seeker or a place to build an exciting career. Our GAMES OPERATORS are empowered to provide great service through cross-training in a variety of different positions. Many of our managers were promoted from within! At the heart of our success is Great Games, Great Prizes and Great People.
Are you looking for a FUN and rewarding job? Are... you interested in meeting people from all over the
Working for HB Leisure is a great place for a first-time job seeker or a place to build an exciting career. Our GAMES OPERATORS are empowered to provide great service through cross-training in a variety of different positions. Many of our managers were promoted from within! At the heart of our success is Great Games, Great Prizes and Great People.
Are you looking for a FUN and rewarding job? Are... you interested in meeting people from all over the world and gaining skills that will last a lifetime? Then HB Leisure is the place for you! We are all about providing memories that will last a lifetime and believe our team members make that happen by providing an exceptional guest experience.
We take pride in offering fun jobs that reward you with daily bonus potentials and offer the best jobs for team members because we want you to enjoy working for us. When you’re having a great time, our guests have a great time.
Working at HB Leisure, you will have access to amazing perks to include:
• Flexible schedules
• Career advancement and promotion opportunities.
• Free park admission and discounts
• Opportunity to interact with people from all over the world
• Referral bonuses - work with your friends
Essential Job Functions:
• Work various games of chance and skill.
• Interact with guests and entice them to play a game; explaining rules of play, handling payment and giving out prizes.
• Maintain cleanliness and appearance of games unit and surrounding area.
• Follow park policies and procedures, including those related to safety and emergency situations.
• Visual merchandising of stock to increase interest and excitement and maintain inventory of prizes
Qualifications
• Ability to work and interact with people from diverse backgrounds.
• Good judgment and commitment to safety.
• Excellent customer service skills.
• Energetic and enthusiastic personality.
• Availability to include weekdays, weekends, evenings, and holidays.
Essential Job Functions and Work Environment:
• Must be able to lift and/or carry objects weighing up to 20 pounds
• Must be able to stand, bend, kneel, reach, push/pull, walk and squat
• In addition to the essential job duties stated above, the ability to work under pressure and interact effectively with others, including guests and co-workers
• The work environment includes lights, moving mechanical parts, loud noises and work in outdoor setting to include heat and cold weather.
HB Leisure (HBL) is the world's leading attraction partner skill games and amusements. Established in 1927, HBL operates in over 90 sites and in 24 countries across the globe.
HB Leisure is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Show more details...
Are you looking for a FUN and rewarding job? Are... you interested in meeting people from all over the world and gaining skills that will last a lifetime? Then HB Leisure is the place for you! We are all about providing memories that will last a lifetime and believe our team members make that happen by providing an exceptional guest experience.
We take pride in offering fun jobs that reward you with daily bonus potentials and offer the best jobs for team members because we want you to enjoy working for us. When you’re having a great time, our guests have a great time.
Working at HB Leisure, you will have access to amazing perks to include:
• Flexible schedules
• Career advancement and promotion opportunities.
• Free park admission and discounts
• Opportunity to interact with people from all over the world
• Referral bonuses - work with your friends
Essential Job Functions:
• Work various games of chance and skill.
• Interact with guests and entice them to play a game; explaining rules of play, handling payment and giving out prizes.
• Maintain cleanliness and appearance of games unit and surrounding area.
• Follow park policies and procedures, including those related to safety and emergency situations.
• Visual merchandising of stock to increase interest and excitement and maintain inventory of prizes
Qualifications
• Ability to work and interact with people from diverse backgrounds.
• Good judgment and commitment to safety.
• Excellent customer service skills.
• Energetic and enthusiastic personality.
• Availability to include weekdays, weekends, evenings, and holidays.
Essential Job Functions and Work Environment:
• Must be able to lift and/or carry objects weighing up to 20 pounds
• Must be able to stand, bend, kneel, reach, push/pull, walk and squat
• In addition to the essential job duties stated above, the ability to work under pressure and interact effectively with others, including guests and co-workers
• The work environment includes lights, moving mechanical parts, loud noises and work in outdoor setting to include heat and cold weather.
HB Leisure (HBL) is the world's leading attraction partner skill games and amusements. Established in 1927, HBL operates in over 90 sites and in 24 countries across the globe.
HB Leisure is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Show more details...
via Jora
posted_at: 25 days ago
LEGOLAND Resort Operations - Seasonal
LEGOLAND California, 1 Legoland Dr...
Carlsbad, California, 92008
United States
We are LEGOLAND California Resort - the place where FUN is built and memories are made. Across our Resort we have two fantastic LEGO themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attractions, 20 food and beverage locations, and 14 retail stores – the opportunities here are endless!
Welcome Experience:
Working
LEGOLAND Resort Operations - Seasonal
LEGOLAND California, 1 Legoland Dr...
Carlsbad, California, 92008
United States
We are LEGOLAND California Resort - the place where FUN is built and memories are made. Across our Resort we have two fantastic LEGO themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attractions, 20 food and beverage locations, and 14 retail stores – the opportunities here are endless!
Welcome Experience:
Working in our Welcome area (Admissions) is all about providing our guests with an awesome first and last impression. Tasks will include helping guests with ticket & membership needs, welcoming guests to our parking lot, ensuring a smooth entry at our bag check and scanning tickets at the main gate.
Retail:
Responsible for the operation of assigned retail locations.
Performs a variety of duties related to sale of merchandise items including preparing inventory for sale, POS transactions, maintaining retail locations, and ensuring positive guest service to park visitors.
Food & Beverage:
Responsible for processing guests’ orders to ensure that all items are prepared properly and on in a timely manner.
Duties might include following positions:
Food Runner, Back of House Food Prep, POS Transactions, Product Restocking, Patio Cleaning.
This position will be working as a part of the team with the goal of achieving overall cleanliness, safety, service, and quality standards.
Rides & Attractions:
Performs duties beginning with Ride Queue Merge Point Attendant and develops into Play Area Attendant and full Ride Operator as assigned.
Learn and follow detailed ride operating procedures listed in Standard Operating Procedures manuals.
Resort Experience:
Support the Resort Experience Team to deliver memorable experiences at our shows, education classes, building experiences and costume character meet and greets.
You’ll play a key support role and responsibilities will range from show usher, helping guests at LEGO building areas and taking on the key role of a costume character or escort.
Main Responsibilities:
Assists Guests at all Resort entrances, scanning tickets and membership passes, and ensuring ease of access for Guests in wheelchairs and/ or strollers.
Liaison with Leadership Team and Guest Services Team to resolve ticket and membership errors
Perform manual inspections of all bags, backpacks, purses, coolers, etc. entering the Resort
Controls traffic and flow of cars into each lot, maintains accurate capacity of each section of the parking lot.
Ensures safety of pedestrians utilizing the crosswalk
Operates computerized point of sale system.
Handles credit card transactions. Ensures thorough understanding of all aspects of the system and associated procedures.
Provides upsell opportunities
Responsible for selling Resort tickets and memberships via our Accesso POS system
Experience Usher and host:
Provide memorable guest service while engaging with guests as you support guest flow and capacity in assigned venue or show.
Prepare venues or building experiences for guest visitation – restocking brick, cleanliness upkeep and safety checks.
Character Escort:
The Character Guide will maintain the quality of the guest experience to the high-level possible while ensuring safety as a top priority.
Character escorts assist the Costume Characters as they entertain guests and create memorable experiences.
Front Desk Agent:
Checking in guests with use of Opera POS. Answering guest requests via text and phone.
Room coordination and assignment. Liaise with engineering, housekeeping, and valet on guest requests.
Assist guests and resolve feedback as needed. Upkeep and cleanliness of Front Desk area.
Rides & Attractions:
Learn and follow detailed ride operating procedures listed in Standard Operating Procedures manuals.
Work effectively in busy environments with high noise levels.
Work effectively under pressure in situations such as ride breakdowns or upset guests.
Maintain a high level of focus to ensure safe operation.
Comfortable speaking to guests both one-on-one and in groups using a public address system.
Responsible for promoting and demonstrating LEGO bricks and Merlin’s SOPs, culture and core values through words and actions
Performs opening and closing routines as defined by the operating procedures.
Ensures cleanliness in all aspects of workspaces.
Ensures stock levels are maintained and that all areas are kept in a well-organized manner.
Maintain Merlin customer service standards by assisting guests and questions and available seating.
Clear and clean all tables once guests have left, ensuring the space is ready for the next guest to eat.
Cleaning of guest self-service stations such as fountain areas, condiment spaces, utensil/napkin dispensers, etc.
Safely use restaurant equipment to prepare food including fryers, grills, ovens and other food prep equipment in line with policy and procedures.
Restocking of condiments, utensils and napkins where necessary.
Emptying of garbage bins in guest areas.
Cleaning up of spills, spot mopping and sweeping where necessary.
Responsible for assisting in stock loss controls and participating in all Loss Prevention policies and procedures.
Responsible for utilizing proper tools for efficient and effective POS usage.
Responsible for assigned locations’ daily maintenance, cleanliness and security.
Responsible for opening and closing tasks necessary to operate assigned locations in keeping with company policy and procedure.
Health & Safety:
Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate.
Background and Experience:
Preferred experience in a commercial or Theme Park environment.
Basic math and computing skills are a requirement. Guest service experience preferred. Experience on a Point of Sale unit is preferred.
Education:
High school graduate or General Education Degree (or equivalent education and experience) is preferred.
Physical Demands:
Ability to sit for sustained periods of time to attend on-site meetings, perform paperwork activities.
Intermittent and prolonged standing and walking to move about the park site, and interact with employees.
Finger dexterity sufficient to complete paperwork activities and to use a computer.
Visual acuity sufficient to read written materials, to complete paperwork activities, and to drive.
Hearing sufficient to communicate with individuals in person and by telephone.
Work Environment:
Various inside, outside and enclosed locations with varying temperatures and floor surfaces.
Exposed to wet and/or humid conditions.
May be exposed to food allergens.
Other Job Requirements:
Performs other duties as assigned.
Must be willing to work flexible hours, including evenings and weekends to support park operations.
Attendance is a mandatory function of this job.
Compensation:
Compensation
for the opportunity is $16.50
• Compensation
Rates are dependent upon skills and experiences related to the opportunity*
• * Please consider whether you'll be able to travel to and from the Resort. Some shifts may fall into unsociable hours.**
What You'll Get...
Alongside AWESOME perks and benefits: including a Merlin Magic Pass consisting of 20 complimentary tickets, 30% discount in our retail shops and restaurants, and 30% discount online on Lego.
Everyone Matters at Merlin. At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
We want to ensure that everyone has the opportunity to perform their best at interview, so if you have additional requirements due to disability or ill health please get in contact with LLC.HumanResources@legoland.com Show more details...
LEGOLAND California, 1 Legoland Dr...
Carlsbad, California, 92008
United States
We are LEGOLAND California Resort - the place where FUN is built and memories are made. Across our Resort we have two fantastic LEGO themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attractions, 20 food and beverage locations, and 14 retail stores – the opportunities here are endless!
Welcome Experience:
Working in our Welcome area (Admissions) is all about providing our guests with an awesome first and last impression. Tasks will include helping guests with ticket & membership needs, welcoming guests to our parking lot, ensuring a smooth entry at our bag check and scanning tickets at the main gate.
Retail:
Responsible for the operation of assigned retail locations.
Performs a variety of duties related to sale of merchandise items including preparing inventory for sale, POS transactions, maintaining retail locations, and ensuring positive guest service to park visitors.
Food & Beverage:
Responsible for processing guests’ orders to ensure that all items are prepared properly and on in a timely manner.
Duties might include following positions:
Food Runner, Back of House Food Prep, POS Transactions, Product Restocking, Patio Cleaning.
This position will be working as a part of the team with the goal of achieving overall cleanliness, safety, service, and quality standards.
Rides & Attractions:
Performs duties beginning with Ride Queue Merge Point Attendant and develops into Play Area Attendant and full Ride Operator as assigned.
Learn and follow detailed ride operating procedures listed in Standard Operating Procedures manuals.
Resort Experience:
Support the Resort Experience Team to deliver memorable experiences at our shows, education classes, building experiences and costume character meet and greets.
You’ll play a key support role and responsibilities will range from show usher, helping guests at LEGO building areas and taking on the key role of a costume character or escort.
Main Responsibilities:
Assists Guests at all Resort entrances, scanning tickets and membership passes, and ensuring ease of access for Guests in wheelchairs and/ or strollers.
Liaison with Leadership Team and Guest Services Team to resolve ticket and membership errors
Perform manual inspections of all bags, backpacks, purses, coolers, etc. entering the Resort
Controls traffic and flow of cars into each lot, maintains accurate capacity of each section of the parking lot.
Ensures safety of pedestrians utilizing the crosswalk
Operates computerized point of sale system.
Handles credit card transactions. Ensures thorough understanding of all aspects of the system and associated procedures.
Provides upsell opportunities
Responsible for selling Resort tickets and memberships via our Accesso POS system
Experience Usher and host:
Provide memorable guest service while engaging with guests as you support guest flow and capacity in assigned venue or show.
Prepare venues or building experiences for guest visitation – restocking brick, cleanliness upkeep and safety checks.
Character Escort:
The Character Guide will maintain the quality of the guest experience to the high-level possible while ensuring safety as a top priority.
Character escorts assist the Costume Characters as they entertain guests and create memorable experiences.
Front Desk Agent:
Checking in guests with use of Opera POS. Answering guest requests via text and phone.
Room coordination and assignment. Liaise with engineering, housekeeping, and valet on guest requests.
Assist guests and resolve feedback as needed. Upkeep and cleanliness of Front Desk area.
Rides & Attractions:
Learn and follow detailed ride operating procedures listed in Standard Operating Procedures manuals.
Work effectively in busy environments with high noise levels.
Work effectively under pressure in situations such as ride breakdowns or upset guests.
Maintain a high level of focus to ensure safe operation.
Comfortable speaking to guests both one-on-one and in groups using a public address system.
Responsible for promoting and demonstrating LEGO bricks and Merlin’s SOPs, culture and core values through words and actions
Performs opening and closing routines as defined by the operating procedures.
Ensures cleanliness in all aspects of workspaces.
Ensures stock levels are maintained and that all areas are kept in a well-organized manner.
Maintain Merlin customer service standards by assisting guests and questions and available seating.
Clear and clean all tables once guests have left, ensuring the space is ready for the next guest to eat.
Cleaning of guest self-service stations such as fountain areas, condiment spaces, utensil/napkin dispensers, etc.
Safely use restaurant equipment to prepare food including fryers, grills, ovens and other food prep equipment in line with policy and procedures.
Restocking of condiments, utensils and napkins where necessary.
Emptying of garbage bins in guest areas.
Cleaning up of spills, spot mopping and sweeping where necessary.
Responsible for assisting in stock loss controls and participating in all Loss Prevention policies and procedures.
Responsible for utilizing proper tools for efficient and effective POS usage.
Responsible for assigned locations’ daily maintenance, cleanliness and security.
Responsible for opening and closing tasks necessary to operate assigned locations in keeping with company policy and procedure.
Health & Safety:
Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate.
Background and Experience:
Preferred experience in a commercial or Theme Park environment.
Basic math and computing skills are a requirement. Guest service experience preferred. Experience on a Point of Sale unit is preferred.
Education:
High school graduate or General Education Degree (or equivalent education and experience) is preferred.
Physical Demands:
Ability to sit for sustained periods of time to attend on-site meetings, perform paperwork activities.
Intermittent and prolonged standing and walking to move about the park site, and interact with employees.
Finger dexterity sufficient to complete paperwork activities and to use a computer.
Visual acuity sufficient to read written materials, to complete paperwork activities, and to drive.
Hearing sufficient to communicate with individuals in person and by telephone.
Work Environment:
Various inside, outside and enclosed locations with varying temperatures and floor surfaces.
Exposed to wet and/or humid conditions.
May be exposed to food allergens.
Other Job Requirements:
Performs other duties as assigned.
Must be willing to work flexible hours, including evenings and weekends to support park operations.
Attendance is a mandatory function of this job.
Compensation:
Compensation
for the opportunity is $16.50
• Compensation
Rates are dependent upon skills and experiences related to the opportunity*
• * Please consider whether you'll be able to travel to and from the Resort. Some shifts may fall into unsociable hours.**
What You'll Get...
Alongside AWESOME perks and benefits: including a Merlin Magic Pass consisting of 20 complimentary tickets, 30% discount in our retail shops and restaurants, and 30% discount online on Lego.
Everyone Matters at Merlin. At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
We want to ensure that everyone has the opportunity to perform their best at interview, so if you have additional requirements due to disability or ill health please get in contact with LLC.HumanResources@legoland.com Show more details...
via Job Listings - Pomvom Jobs
posted_at: 23 days agoschedule_type: Full-time
SALES ASSOCIATE AT LEGOLAND FLORIDA!
At Pomvom, we believe in the power of the moment. Whenever or wherever people visit attractions around the world, we're there to capture the moment. We need super outgoing, energetic and sales-minded team members to capture and sell fun moments for our guests through interactive photography...
If you are looking to work in a unique and dynamic sales-oriented environment, Pomvom located at LEGOLAND FLORIDA might
SALES ASSOCIATE AT LEGOLAND FLORIDA!
At Pomvom, we believe in the power of the moment. Whenever or wherever people visit attractions around the world, we're there to capture the moment. We need super outgoing, energetic and sales-minded team members to capture and sell fun moments for our guests through interactive photography...
If you are looking to work in a unique and dynamic sales-oriented environment, Pomvom located at LEGOLAND FLORIDA might just be the place for YOU!
Quick Facts:
• Your job title would be: Sales Associate (you'll be taking & selling photos of guests at various locations within the world-renowned LEGOLAND FLORIDA!)
• We Full Time positions available!
• Full Time working a minimum of 30 hours a week, (full availability needed)
• Benefits Included!
• You'll earn $12.00 per hour with some sales incentives to really get you motivated!
• You'll receive FREE park tickets every quarter!!
• You'll work at 1 Legoland Way, Winter Haven, FL 33884
• You have reliable transportation, are 16 years or older and authorized to work in the United States.
As a Pomvom Sales Associate, you will...
• Really enjoy working outside at a family theme park and interacting with guests in a high-volume environment.
• Confidently approach guests, take quality photographs and sell products to meet daily goals.
• Leverage industry-leading facial recognition technology to aid in high yield, retail sales.
• Work as part of an energetic and collaborative team.
• Maintain stock levels and follow through on documentation.
• Be receptive to training on operating our digitalized, touch screen cash registers as well as handling/taking photos with our professional walkabout cameras.
• Be a Pomvom Ambassador and create professional and positive customer experiences to maximize sales.
• Appreciate and respect our company culture of diversity and inclusion.
• Assist the Retail Team Leaders, Assistant Manager and Operation Manager in the day-to-day operational activities of the department.
Cool job, right?! Here's what you need to do next:
If you're ready to join the Pomvom team, please submit your resume, highlighting your sales/retail/technology/photograph skills - and anything else that makes you a star performer. We can't wait to meet you!
Pomvom is an Equal Opportunity Employer Show more details...
At Pomvom, we believe in the power of the moment. Whenever or wherever people visit attractions around the world, we're there to capture the moment. We need super outgoing, energetic and sales-minded team members to capture and sell fun moments for our guests through interactive photography...
If you are looking to work in a unique and dynamic sales-oriented environment, Pomvom located at LEGOLAND FLORIDA might just be the place for YOU!
Quick Facts:
• Your job title would be: Sales Associate (you'll be taking & selling photos of guests at various locations within the world-renowned LEGOLAND FLORIDA!)
• We Full Time positions available!
• Full Time working a minimum of 30 hours a week, (full availability needed)
• Benefits Included!
• You'll earn $12.00 per hour with some sales incentives to really get you motivated!
• You'll receive FREE park tickets every quarter!!
• You'll work at 1 Legoland Way, Winter Haven, FL 33884
• You have reliable transportation, are 16 years or older and authorized to work in the United States.
As a Pomvom Sales Associate, you will...
• Really enjoy working outside at a family theme park and interacting with guests in a high-volume environment.
• Confidently approach guests, take quality photographs and sell products to meet daily goals.
• Leverage industry-leading facial recognition technology to aid in high yield, retail sales.
• Work as part of an energetic and collaborative team.
• Maintain stock levels and follow through on documentation.
• Be receptive to training on operating our digitalized, touch screen cash registers as well as handling/taking photos with our professional walkabout cameras.
• Be a Pomvom Ambassador and create professional and positive customer experiences to maximize sales.
• Appreciate and respect our company culture of diversity and inclusion.
• Assist the Retail Team Leaders, Assistant Manager and Operation Manager in the day-to-day operational activities of the department.
Cool job, right?! Here's what you need to do next:
If you're ready to join the Pomvom team, please submit your resume, highlighting your sales/retail/technology/photograph skills - and anything else that makes you a star performer. We can't wait to meet you!
Pomvom is an Equal Opportunity Employer Show more details...
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