Most recent job postings at LexisNexis
via Workday posted_at: 11 days agoschedule_type: Part-timework_from_home: 1
Research Support Agents (RSAs) provide high quality multi-channel support (including but not limited to telephonic, chat, and email) and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase LexisNexis revenues. Additionally, RSAs initiate the escalation process for unresolved customer problems and any follow up with... customers. RSAs are required to apply skills from training, Research Support Agents (RSAs) provide high quality multi-channel support (including but not limited to telephonic, chat, and email) and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase LexisNexis revenues. Additionally, RSAs initiate the escalation process for unresolved customer problems and any follow up with... customers. RSAs are required to apply skills from training, education, experience, or certifications to fulfill their daily responsibilities. Our RSAs with advanced education, experience or certifications are expected to share their skills and knowledge into the department to continually improve the overall knowledge of the staff. In addition, RSAs work in a team environment to maximize individual and team performance. Additional job functions and qualifications may be required based upon the type of support needed or the products supported, including research/usability support, technical troubleshooting, account management/maintenance, etc. Accountabilities: Assist customers, regardless of channel, with product usability support and research assistance through a consultative approach that identifies opportunities to promote additional features, content, and products to our customers. Diagnose and resolve problems using department tools, resources, business judgment and expertise, resulting in increased customer confidence with LexisNexis products. Act as an advocate for the customer in reporting feedback and resolving issues. Perform as a positive role model by demonstrating an agile growth mindset with an eye towards promotion of continuous performance improvement, solid business skills, and support of department and company objectives. Ensure individual productivity and quality levels are met to meet and exceed customer expectations. Work effectively and cooperatively in a team environment and collaborate across the organization. Adapt to a frequently changing environment, which includes supporting new products and policies as well as using new tools. Multi-task to maintain efficiency. Education & Licensure Requirements: Juris Doctorate or LLB Preferred State bar licensure Preferred Qualifications: Customer service relationship building in all customer contacts. Strong PC skills, including working knowledge of Windows operating systems, Microsoft Office, multiple internet browsers as well as basic troubleshooting steps Typing skills – minimum 40 wpm. Lexis Advance and Lexis + product experience a plus. Commitment to providing resolution to customer issues on the first pass. Strong communication skills both written as well as verbal. Strong business acumen to understand the impact of decisions on the customer base as measured by the Net Promoter Score performance. Must be able to work flexible hours on a part time basis (19 hours/week maximum), including holidays and weekends. to support a global organization and meet customer expectations. This position is not eligible for benefits. LexisNexis Legal & Professional (www.lexisnexis.com) is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Today, LexisNexis Legal & Professional harnesses leading-edge technology and world-class content, to help professionals work in faster, easier, and more effective ways. Through close collaboration with its customers, the company ensures organizations can leverage its solutions to reduce risk, improve productivity, increase profitability, and grow their business. Part of RELX Group plc, LexisNexis Legal & Professional serves customers in more than 100 countries with 10,000 employees worldwide. LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com. LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact accommodations@relx.com or if you are based in the US you may also contact us on 1.855.833.5120. Please read our Candidate Privacy Policy RELX is a global provider of information and analytics for professional and business customers across industries. We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients. In short, we enable our customers to make better decisions, get better results and be more productive Show more details...
via LinkedIn posted_at: 3 days agoschedule_type: Full-timesalary: 65K–90K a yearwork_from_home: 1
This position exists to create preference and active-users in law schools and law firms in an assigned territory by assessing the needs of the customer, developing school & firm-specific business plans, and educating customers on the advantages of LexisNexis products and services. The Practice Area Consultant will partner with marketing and student representatives by ensuring the customer is... receiving value from our products and service. This This position exists to create preference and active-users in law schools and law firms in an assigned territory by assessing the needs of the customer, developing school & firm-specific business plans, and educating customers on the advantages of LexisNexis products and services. The Practice Area Consultant will partner with marketing and student representatives by ensuring the customer is... receiving value from our products and service.

This position serves various, specific metropolitan territories throughout the US. Each role requires on site work at customers' locations about 50% of the week.

Accountabilities:
• Proactively and aggressively perform as a Consultative Sales Person, by relating, discovering, advocating, and supporting law school and law firm customers in order to win preference and increase active users.
• Effectively work at all levels of a law school or law firm, including students, faculty, associates, partners, librarians and leadership (i.e. law school Dean-level and law-firm managing partners)
• Develop strategic account plans (which will differ school-by-school and firm-by-firm), recognize sales opportunities, target specific sales activities, and analyze competitive threats.
• Manage entire law school account independently and partner with law firm client managers to overcome customer challenges and effectively position them to close significant opportunities.
• Demonstrates deep product, content or practice area knowledge; acts as internal resource for sales, marketing and segment.
• Prepares and delivers specialized customer presentations that communicate our value proposition and competitive differentiators to create new active users.
• Conducts competitive research, analysis of findings and shares information with product, segment and marketing.
• Develop and execute creative marketing strategies aimed at positioning LexisNexis as the superior source in meeting the needs of students, faculty, and staff at law schools and partners, associates and staff at law firms
• Target, hire, and actively manage hourly student workers to assist in the accomplishment of goals at law schools.

Basic Qualifications:
• Juris Doctorate.

Preferred Qualifications
• A State Bar membership
• 2+ years proven sales experience.
• Excellent verbal and written communication skills.
• Demonstrated experience developing and executing on account plans and coordinating key stakeholders and resources to positively impact clients.
• Demonstrate outstanding networking capabilities and exhibit a professional demeanor, business maturity, and technical knowledge.
• Able to work as part of a team, accomplishing mutual team goals.
• Able to work independently and own and manage a territory.
• Ability to lift/carry laptop or iPad and other sales materials up to 25 lbs.
• Ability to travel up to 50% of the time
Show more details...
via LinkedIn posted_at: 4 days agoschedule_type: Full-timework_from_home: 1
We are currently seeking a motivated Account Executive to focus on selling to Large Law firms. The Tele Account Executive will be responsible for growing new business nationwide. • *This individual MUST have experience selling to large law firms ... Accountabilities • Exceed monthly and annual sales goals • Develop detailed strategic plans for growing business within defined territory • Deliver actionable forecasts and customer intelligence • We are currently seeking a motivated Account Executive to focus on selling to Large Law firms. The Tele Account Executive will be responsible for growing new business nationwide.
• *This individual MUST have experience selling to large law firms
...
Accountabilities
• Exceed monthly and annual sales goals
• Develop detailed strategic plans for growing business within defined territory
• Deliver actionable forecasts and customer intelligence
• Articulate News/Current Awareness Tools’ unique value proposition and its value within LexisNexis’ overall ecosystem
• Collaborate with Client Managers and other sale team members to retain and grow business; provide input on account plans, mitigate risks, identify whitespace and support Large Law’s strategic priorities
• Develop deep customer relationships; serve as a source of referrals and generate leads to other lines of business
• Collaborate with a team of sales associates to retain existing business as efficiently as possible

Qualifications
• Bachelor’s degree
• Minimum 5 years’ B2B sales experience in information services, news, financial services, technology or subscription sales
• A new business “hunter” mentality
• Strong prospecting, selling, negotiating, and closing skills
• Exceptional communication and interpersonal skills
• The ability to effectively partner and collaborate across teams

This position offers several perks:
• Competitive base plus a lucrative commission plan
• Endless growth opportunities
• Benefits starting day 1 (Great options, low cost for employees)
• 18 days PTO per calendar year plus 11 paid holidays
• Hybrid work environment
• Work/life balance
• Tuition reimbursement
• Generous Modern Family Leave (14 weeks paid maternity/ paternity leave)
• Many more...

LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact accommodations@relx.com or if you are based in the US you may also contact us on 1.855.833.5120
Show more details...
via Glassdoor posted_at: 14 days agoschedule_type: Full-timework_from_home: 1
We're building something. We're innovating... We're using tools to unlock value and answer important questions. We’re supporting remote work. And we're HIRING - join us at Knowable! Contract Analyst: Our Project team handles complex, high-profile projects for Fortune 500 companies who are undergoing mergers, spin-offs, or legacy contract review. The team is an industrious group of people who have a passion for efficiency, technology, and forward We're building something.

We're innovating...

We're using tools to unlock value and answer important questions.

We’re supporting remote work.

And we're HIRING - join us at Knowable!

Contract Analyst:

Our Project team handles complex, high-profile projects for Fortune 500 companies who are undergoing mergers, spin-offs, or legacy contract review. The team is an industrious group of people who have a passion for efficiency, technology, and forward thinking when it comes to structured data!

We are seeking new talent to join us in our mission!

Our Contract Analysts are at the forefront of each project, reading, reviewing, analyzing, extracting, and coding contracts for our clients. These agreements are usually substantive as well as intellectually challenging, which makes a great learning opportunity for people who want more exposure to commercial agreements.

We are currently looking to meet new people who would be interested in being a part of upcoming projects. If this sounds like a fit, we would love to meet you!

Responsibilities:
• Reading complex agreements, including commercial and vendor documents with meticulous attention to detail, while analyzing and identifying key information
• Reviewing and analyzing a large volume of contracts efficiently and accurately, working diligently with the team to maintain best quality work product
• Being a team player and working with Project Managers to meet on-time deliverables and support project budgets and deadlines
• Maintaining excellent communication skills and a professional and warm approach

Qualifications:
• A law degree (Juris Doctor or LLM)
• Knowledge of and/or appetite for contractual agreements, including commercial, vendor, financial, banking, licensing, sales, procurement, leases .... well, it can really run the gamut
• Close attention to detail and ability to work quickly while reading and reviewing a large volume of contracts, without sacrificing quality
• Critical thinking skills that will aid you in your journey to analyze and digest dense material
• Effective written and verbal communication in a remote setting
• Proficiency with computer software, including online review tools and the Microsoft Office suite; ability to learn proprietary programs
• A high level of professionalism and outstanding business judgment are always appreciated
• Previous contract review experience is a plus but not required; recent graduates as well as those who are eager to learn are encouraged to apply.

Details:

Location: Remote review

Hours: 40 hours a week

Comp: $30/hour

Type of role: Temporary W-2

We hope to hear from you!

Learn more about us and see our other open positions on our website at https://www.knowable.com/

Knowable is an equal opportunity employer and committed to a diverse workforce.

Knowable is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact accommodations@relx.com or if you are based in the US you may also contact us on 1.855.833.5120.

Please read our Candidate Privacy Policy

Knowable’s approach to due diligence and integration activities is designed to unlock the value embedded in contract and answer the questions that matter most.

Knowable’s clients, including many of the most sophisticated and frequent corporate transactors in the world, know that a more strategic approach to contract diligence increases deal value. We agree
Show more details...
via Workday schedule_type: Full-timework_from_home: 1
Job Discipline Description: Operates a data entry device to key and/or verify a variety of standard and/or complex coded or uncoded business and statistical source data into a computer. Recommended Skills Knowledge of the Securities and Exchange Commission (S.E.C) capital markets Mergers and acquisition filings is a plus. Functional Knowledge: Performs routine tasks following specific... instructions or under supervision. Business Expertise: Understands Job Discipline Description: Operates a data entry device to key and/or verify a variety of standard and/or complex coded or uncoded business and statistical source data into a computer. Recommended Skills Knowledge of the Securities and Exchange Commission (S.E.C) capital markets Mergers and acquisition filings is a plus. Functional Knowledge: Performs routine tasks following specific... instructions or under supervision. Business Expertise: Understands how the assigned duties relate to others in the team and how the team integrates with other teams. Leadership: Has no supervisory responsibilities; manages own workload. Problem Solving: Work is clearly defined and completed according to instructions. Impact: Impacts own team through the accuracy and quality of work. Interpersonal Skills: Uses communication skills to exchange information. LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact accommodations@relx.com or if you are based in the US you may also contact us on 1.855.833.5120. Please read our Candidate Privacy Policy LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets and preventing bribery and corruption within their supply chains. We partner with leading global associations and customers to help collect evidence against war criminals and provide tools to combat human trafficking. We endeavour to advance the rule of law across the world.Our teams are combining unparalleled legal and business information with analytics and technology to advance what’s possible for the way our customers work and to advance what’s possible in the world by strengthening the rule of law Show more details...
via Glassdoor posted_at: 27 days agoschedule_type: Full-time
Job Discipline Description: Operates a data entry device to key and/or verify a variety of standard and/or complex coded or uncoded business and statistical source data into a computer... Recommended Skills • Knowledge of the Securities and Exchange Commission (S.E.C) capital markets Mergers and acquisition filings is a plus. • Functional Knowledge: Performs routine tasks following specific instructions or under supervision. • Business Expertise: Job Discipline Description:

Operates a data entry device to key and/or verify a variety of standard and/or complex coded or uncoded business and statistical source data into a computer...

Recommended Skills
• Knowledge of the Securities and Exchange Commission (S.E.C) capital markets Mergers and acquisition filings is a plus.
• Functional Knowledge: Performs routine tasks following specific instructions or under supervision.
• Business Expertise: Understands how the assigned duties relate to others in the team and how the team integrates with other teams.
• Leadership: Has no supervisory responsibilities; manages own workload.
• Problem Solving: Work is clearly defined and completed according to instructions.
• Impact: Impacts own team through the accuracy and quality of work.
• Interpersonal Skills: Uses communication skills to exchange information.

LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact accommodations@relx.com or if you are based in the US you may also contact us on 1.855.833.5120.

Please read our Candidate Privacy Policy
Show more details...
via LinkedIn posted_at: 18 days agoschedule_type: Full-timework_from_home: 1
The SLG Account Executive Courts plays a key role in the State & Local Government segment working with SLG largest preference market building relationships and increasing the number of accounts we have in the Courts Market. The Account Executive Courts is responsible meeting with and building relationship with the “ C Level” ( CEO, CFO, CIO Presiding Judge as well as other Judges) specifically... in the Courts assigned to them the goal in addition The SLG Account Executive Courts plays a key role in the State & Local Government segment working with SLG largest preference market building relationships and increasing the number of accounts we have in the Courts Market.

The Account Executive Courts is responsible meeting with and building relationship with the “ C Level” ( CEO, CFO, CIO Presiding Judge as well as other Judges) specifically... in the Courts assigned to them the goal in addition to building the relationship with these individuals is to gain acceptance and usage in the Courts Market. The Account Executive Courts will work the full “Sales Cycle” from Prospecting to Close. The Account Executive will collaborate proactively with their sales partners including Solutions Consultants.

In order to be successful, the SLG AE Courts must have a strong understanding of court systems in general and specifically in our top states. In addition they will need to attend Court and Judicial Seminars and Conventions Nationwide.

Accountabilities
• Creates and manages a prospecting target list.
• Meets with decision makers in the Courts.
• Uncovers Needs, partners with Solutions Consultant when needed to deliver compelling presentations and manages the “Trial Process” of Lexis Nexis.
• Becomes familiar and capable of uncovering needs for our full solution line.
• Conducts in-person and virtual presentations and training to individual, customer user groups, and at trade shows/conferences to help promote LexisNexis products, solutions and content in the marketplace
• Strong understanding of the state and local government market and competitive products/solutions with the ability to provide insight to drive development of commercial activities to grow market share within the court
• Acts as an internal resource for sales, marketing, and segment on assigned products and courts
• Build strong relationships internally and externally
• Utilize all required processes, tools and systems
• Identify market development or acquisition opportunities and partner with appropriate product/conduct team members to drive forward.

Qualifications
• Juris Doctorate
• 3+ years of proven sales or training experience
• Legal practice experience, experience working in a Court (law clerk, magistrate, former judge), or former litigator strongly preferred
• Ability to effectively work individually and partner with teams to drive individual and team goals
• Strong organizational skills
• Excellent verbal and written communication skills
• Ability to effectively partner and collaborate across teams
• Ability to travel up to 50%
• Ability to lift/carry laptop or iPad and other sales materials up to 25lbs.

This position offers several perks:
• Competitive base salary plus quarterly bonuses
• Benefits starting day 1 (Great options, low cost for employees)
• 18 days PTO per calendar year plus 11 paid holidays
• Hybrid work environment (home-based with travel to accounts up to 50%)
• Work/life balance
• Tuition reimbursement
• Generous Modern Family Leave (14 weeks paid maternity/ paternity leave)
• Many more...

LexisNexis Legal & Professional (www.lexisnexis.com) is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Today, LexisNexis Legal & Professional harnesses leading-edge technology and world-class content, to help professionals work in faster, easier and more effective ways. Through close collaboration with its customers, the company ensures organizations can leverage its solutions to reduce risk, improve productivity, increase profitability and grow their business
Show more details...
via Workday schedule_type: Part-timework_from_home: 1
Lexis Associate-student representative position, must be currently enrolled in law school. LexisNexis Legal & Professional (www.lexisnexis.com) is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business Lexis Associate-student representative position, must be currently enrolled in law school. LexisNexis Legal & Professional (www.lexisnexis.com) is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Today, LexisNexis Legal & Professional harnesses leading-edge technology and world-class content, to help professionals work in faster, easier and more effective ways. Through close collaboration with its customers, the company ensures organizations can leverage its solutions to reduce risk, improve productivity, increase profitability and grow their business. Part of RELX Group plc, LexisNexis Legal & Professional serves customers in more than 100 countries with 10,000 employees... worldwide. LexisNexis Legal & Professional is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact HR-Careers@lexisnexis.com. LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact accommodations@relx.com or if you are based in the US you may also contact us on 1.855.833.5120. Please read our Candidate Privacy Policy LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets and preventing bribery and corruption within their supply chains. We partner with leading global associations and customers to help collect evidence against war criminals and provide tools to combat human trafficking. We endeavour to advance the rule of law across the world.Our teams are combining unparalleled legal and business information with analytics and technology to advance what’s possible for the way our customers work and to advance what’s possible in the world by strengthening the rule of law Show more details...
via BeBee posted_at: 2 days agoschedule_type: Full-time
Account Manager Location: U.S Remote... LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately Account Manager

Location: U.S Remote...

LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. This is a hybrid working based account management and sales position that exists to acquire and grow revenue in new sources through sales of LexisNexis Risk Management insurance industry products and solutions in the personal lines carrier market. This individual is responsible for growing revenue through the sale of LexisNexis Risk Solutions products to current and new customers. This position will focus on growing small accounts and meeting or exceeding revenue objectives by expanding the use of LexisNexis solutions.
• Develop new business opportunities within assigned account list via prospecting, up-selling, cross selling and referrals (Outreach Program)
• Entrench the base by identifying and engaging in new upsell/cross sell opportunities
• Act as primary point of contact for incoming customer support/training calls and daily client requests
• Participate in monthly blitzes and campaigning activity
• Assist team with territory strategy development during NAM/FAM/AM meetings
• Work closely with the team to retain & preserve base revenue (example restart programs, training initiatives)
• Support new product or retention training initiatives and targeted GTM initiatives for specific vertical markets or new product launches or enhancements
• Support both client and internal project requests. This would include, but not limited to migrations, proactive customer engagement technical engagement and RDP resource alignment
• Take the lead on projects that remove non-revenue generating tasks from the sales team such managing internal resources and isolating and resolving client issues
• Utilization of Power BI, News, and other reporting tools to understand risks and opportunities in accounts
#LI-REMOTE

#LI-KW1
Show more details...
via Glassdoor posted_at: 12 days agoschedule_type: Full-timework_from_home: 1
The InterAction Account Manager is responsible for client retention, upsell, and maintaining client satisfaction within defined accounts. Account Managers are responsible for maintaining a strategic account plan for each of their assigned accounts and for ensuring client satisfaction within those accounts. The InterAction Account Manager will be goaled on upsell, retention, and... renewals. InterAction is a client relationship platform that embeds The InterAction Account Manager is responsible for client retention, upsell, and maintaining client satisfaction within defined accounts. Account Managers are responsible for maintaining a strategic account plan for each of their assigned accounts and for ensuring client satisfaction within those accounts. The InterAction Account Manager will be goaled on upsell, retention, and... renewals.

InterAction is a client relationship platform that embeds relationship and client intelligence at the heart of every interaction. With a comprehensive approach to data quality, control, security, and compliance, InterAction enables contact sync with a firm database to uncover who-knows-whom, drive engagement, and develop opportunities. Automation and artificial intelligence improve productivity by reducing noise and surfacing knowledge where and when it’s needed. Our hybrid cloud delivery model provides the benefit of a cloud-based application with the data control client’s demand.

Accountabilities:

1. Meet POS goals within assigned accounts and Revenue goals within region

2. Manage and grow pipeline through active account management and executing a strategic account plan with the client

3. Manage complete sales cycle from opportunity identification through close

4. Create and manage a strategic account plan for each assigned account to capitalize on revenue growth opportunities, including scheduling periodic customer visits for account reviews and new product introductions

5. Manage a consultative sales motion at all levels of the organization

6. Serve as the primary point of contact and relationship manager with assigned clients

7. Demonstrate new products and services

8. Create targeted, solution-oriented proposals with appropriate positioning and pricing for software and services

9. Develop and track pipeline within assigned accounts utilizing CRM and report weekly on pipeline/forecast/opportunity progression

10. Work with clients and internal partners through issue resolution to drive customer satisfaction

11. Represent product portfolio through speaking engagements, industry events and trade shows

12. Maintain awareness of customer needs and industry trends and use information to optimize market position

13. Expected total travel up to 50%

Qualifications:

1. Bachelor’s degree or equivalent experience

2. Minimum 5 years of sales experience

3. Strong interpersonal and presentation skills

4. Solid understanding of solution selling value proposition

5. Functional knowledge of negotiation process

6. Demonstrated ability to work in a team selling environment

7. Technical aptitude

8. Strong organizational and time management skills

9. Advanced computer skills including Excel, Word, Powerpoint, CRM applications

10. Legal industry knowledge preferred

11. CRM sales experience a plus

LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact accommodations@relx.com or if you are based in the US you may also contact us on 1.855.833.5120.

Please read our Candidate Privacy Policy
Show more details...