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libanswers
LibAnswers.com is a comprehensive and user-friendly platform designed to enhance information access and library support. It offers a full suite of tools for libraries to manage their services efficiently and meet the needs of patrons. LibAnswers.com enables libraries to create and manage knowledge bases, FAQs, and searchable databases to address common queries and concerns. The platform also allows librarians to communicate with users through multiple channels, including live chat, email, and SMS, providing prompt assistance. LibAnswers.com possesses features like analytics and reporting to monitor usage trends and optimize customer support activities. It serves as an essential resource for libraries to streamline their operations and enhance user satisfaction.
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Traffic rank
#31,495
#31,495
Site age
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Popular Questions for libanswers
Newest job postings for libanswers
via Chegg Internships
schedule_type: Part-time
Job Title
Library Faculty (PT-LIBLF-23...
Job Location
Des Plaines/Skokie, Illinois
Job Overview
• Provide reference services to students in person, via chat, and by phone
• Prepare for and teach library information literacy "one-shot" classes
• Teach assigned student workshops on a variety of topics
• Meet with students to provide individual research assistance
• Create and maintain online research guides (libguides) as assigned
•
Job Title
Library Faculty (PT-LIBLF-23...
Job Location
Des Plaines/Skokie, Illinois
Job Overview
• Provide reference services to students in person, via chat, and by phone
• Prepare for and teach library information literacy "one-shot" classes
• Teach assigned student workshops on a variety of topics
• Meet with students to provide individual research assistance
• Create and maintain online research guides (libguides) as assigned
• Maintain records of appointments and reference interactions
• Engage in professional development activities to maintain professional skills and currency in the profession
Compensation
• Part-time faculty are paid on a lecture hour equivalents (LHE) basis
• Part-time faculty start at the beginning pay rates: $1173/LHE for faculty without doctorates and $1243/LHE for faculty with doctorates
• Part-time faculty advance one step within the salary schedule with the successful completion of 2 fall & spring semesters where 3+ LHEs are taught in each semester
Responsibilities
• Provide reference services to students in person, via chat, and by phone
• Prepare for and teach library information literacy "one-shot" classes
• Teach assigned student workshops on a variety of topics
• Meet with students to provide individual research assistance
• Create and maintain online research guides (libguides) as assigned
• Maintain records of appointments and reference interactions
• Professional librarian duties as assigned
• Participate in department meetings and comply with department decisions regarding instructional matters
• Participate in department and institutional assessments of student learning and surveys
• Comply with institutional procedures
• Attend and participate in meetings and organizational activities
Requirements
• Master's degree from a program accredited by the American Library Association
• Experience in an academic library is preferred
• Familiarity with online systems and the Springshare suite (e.g. LibGuides, LibAnswers, Libcal)
• Second Master's degree and online teaching experience are a plus
• Flexibility to work at either of our campuses (Des Plaines and Skokie) and remotely as scheduled
• Commitment to student-centered library service and culturally competent pedagogy
We're excited for you to apply Show more details...
Library Faculty (PT-LIBLF-23...
Job Location
Des Plaines/Skokie, Illinois
Job Overview
• Provide reference services to students in person, via chat, and by phone
• Prepare for and teach library information literacy "one-shot" classes
• Teach assigned student workshops on a variety of topics
• Meet with students to provide individual research assistance
• Create and maintain online research guides (libguides) as assigned
• Maintain records of appointments and reference interactions
• Engage in professional development activities to maintain professional skills and currency in the profession
Compensation
• Part-time faculty are paid on a lecture hour equivalents (LHE) basis
• Part-time faculty start at the beginning pay rates: $1173/LHE for faculty without doctorates and $1243/LHE for faculty with doctorates
• Part-time faculty advance one step within the salary schedule with the successful completion of 2 fall & spring semesters where 3+ LHEs are taught in each semester
Responsibilities
• Provide reference services to students in person, via chat, and by phone
• Prepare for and teach library information literacy "one-shot" classes
• Teach assigned student workshops on a variety of topics
• Meet with students to provide individual research assistance
• Create and maintain online research guides (libguides) as assigned
• Maintain records of appointments and reference interactions
• Professional librarian duties as assigned
• Participate in department meetings and comply with department decisions regarding instructional matters
• Participate in department and institutional assessments of student learning and surveys
• Comply with institutional procedures
• Attend and participate in meetings and organizational activities
Requirements
• Master's degree from a program accredited by the American Library Association
• Experience in an academic library is preferred
• Familiarity with online systems and the Springshare suite (e.g. LibGuides, LibAnswers, Libcal)
• Second Master's degree and online teaching experience are a plus
• Flexibility to work at either of our campuses (Des Plaines and Skokie) and remotely as scheduled
• Commitment to student-centered library service and culturally competent pedagogy
We're excited for you to apply Show more details...
via Salary.com
schedule_type: Full-time
Description
Essential Duties and Responsibilities...
Responsible for the library's electronic resources (including databases, e-books, and the products used to manage electronic resources) throughout the life cycle, including evaluation, setup, renewals, and troubleshooting.
Serves as the primary contact with vendors for setting up trials, negotiating licensing, and obtaining quotes for new electronic resources. Evaluates technical requirements
Description
Essential Duties and Responsibilities...
Responsible for the library's electronic resources (including databases, e-books, and the products used to manage electronic resources) throughout the life cycle, including evaluation, setup, renewals, and troubleshooting.
Serves as the primary contact with vendors for setting up trials, negotiating licensing, and obtaining quotes for new electronic resources. Evaluates technical requirements for new resources; supports subject liaison librarians in evaluating interface and content of resources being considered.
Tracks and monitors new electronic resources throughout the acquisitions process; works with appropriate library staff to ensure timely access to resources. Maintains relevant records about electronic resources.
Tracks and communicates information to library staff about database licensing and content and changes for major database vendors and interdisciplinary databases.
Identifies possible platform/interface configuration changes to databases, A-Z list, and link resolver; discusses these changes with relevant staff; makes changes as needed.
Configures access via the proxy server for trials and new databases.
Maintains the databases that feed the library's A-to-Z list and link resolver (currently from Serials Solutions), adds, modifies, or deletes resources from these databases as appropriate.
Adds new databases to the main database pages on the library's web site and LibGuides; works with subject liaison librarians to ensure that new databases are also added to subject-specific pages.
Serves as the point person for troubleshooting problems with access, content, and indexing of electronic resources by using the e-Resources ticketing system within LibAnswers. Monitors delivery and continuing availability of electronic resources. Interfaces with vendors, university IT, and consortia as needed to resolve problems. Works with team in troubleshooting e-resources; provides training and guidance; communicates and prioritizes to share troubleshooting workload effectively and deliver superior service.
Identifies and obtains MARC records for electronic resources when available, coordinates with library staff to evaluate records for quality, and coordinates with consortium staff to load the records on a regular basis to ensure updated records.
Works with liaison librarians and vendors to renew electronic resources within budget and negotiate annual renewals.
Coordinates collection review projects, including the library's database and circulating collection review projects (each performed every four years), as well as annual projects to select new databases, journals, and standing orders. Works with Resources Development Librarian on collection review projects including journals and standing order/Reference Collection. Provides statistics and gathers other information to support decision-making for these projects, works with subject liaison librarians to reach consensus decisions, tracks decisions, and passes information to the library's Management Team.
Serves as administrative contact and supervisor for Resources and Access Services Student Employees. Manages student onboarding, tracks and evaluates budgets, and reviews bi-weekly timecards.
Coordinates staff or student workers in special projects related to electronic resources.
Provides support with the Integrated Library System as one of the systems administrators.
Serves as the co-lead for the upcoming ILS and Discovery project migration.
Serves as the subject liaison to an academic department. Handles other collection development tasks for the department, including weeding. Takes initiative to identify, meet, and facilitate ongoing communication about their resource needs and service expectations. Develops and manages collections to support research and instruction. Participates in the Library-wide Liaison Committee to review the collection, evaluate new resources, and to discuss other library issues.
Provides research support to students through individual consultations and to faculty with services ranging from identifying course-appropriate teaching resources, preparing literature reviews and assistance in preparing for publishing or presenting.
Designs and implements appropriate instruction through a variety of methods for library users. Promotes library services and collections to the global Webster University community.
Maintains the library's proxy and interlibrary loan webpages, and collaborates with the Communications & Outreach Librarian to advance the library's virtual presence though website updates.
Assists with marketing to increase awareness and usage of electronic resources.
Collects, analyzes, and disseminates usage statistics for reports and review purposes.
Assists with overseas catalog migrations.
Secondary Duties and Responsibilities*
Serves on Library, University and consortia committees as appropriate.
Works at the first-floor service desk as staff back-up when needed.
Performs other duties as assigned.
Location:
Webster Groves Campus-WEBG
Minimum Qualifications
ALA-accredited master's degree in Library Science
Library experience
Evidence of experience with library technology
Excellent organizational, communication, and interpersonal skills
Strong analytical abilities
Ability to plan, manage, and oversee multiple projects, meet deadlines, and prioritize work in alignment with the strategic goals of the Library and the University
Ability to work both independently and collaboratively in a collegial, team-based environment.
Preferred Qualifications
Academic library experience
Experience or coursework in managing electronic resources
Working knowledge of R
Demonstrated experience in completing projects in a team environment
Department
Library-LIBR
Special Instructions For Applicant
Uncertain if you meet all the qualifications? Let us decide! Studies show that women and individuals from underrepresented groups often hesitate to apply for positions if they think they do not meet every qualification. At Webster University, we are dedicated to fostering a diverse and inclusive atmosphere, and we enthusiastically urge you to submit your application.
Physical Demands
Within the range of a normal office environment.
• Any one position may not include all of the duties listed, nor do the examples necessarily include all of the duties performed.
To apply, visit https://recruiting.adp.com/srccar/public/RTI.home?r=5000963178706&c=1180715&d=ExternalCareerSite&rb=jobelephant
jeid-a112ff21e89c074caeeb8b406183dde2 Show more details...
Essential Duties and Responsibilities...
Responsible for the library's electronic resources (including databases, e-books, and the products used to manage electronic resources) throughout the life cycle, including evaluation, setup, renewals, and troubleshooting.
Serves as the primary contact with vendors for setting up trials, negotiating licensing, and obtaining quotes for new electronic resources. Evaluates technical requirements for new resources; supports subject liaison librarians in evaluating interface and content of resources being considered.
Tracks and monitors new electronic resources throughout the acquisitions process; works with appropriate library staff to ensure timely access to resources. Maintains relevant records about electronic resources.
Tracks and communicates information to library staff about database licensing and content and changes for major database vendors and interdisciplinary databases.
Identifies possible platform/interface configuration changes to databases, A-Z list, and link resolver; discusses these changes with relevant staff; makes changes as needed.
Configures access via the proxy server for trials and new databases.
Maintains the databases that feed the library's A-to-Z list and link resolver (currently from Serials Solutions), adds, modifies, or deletes resources from these databases as appropriate.
Adds new databases to the main database pages on the library's web site and LibGuides; works with subject liaison librarians to ensure that new databases are also added to subject-specific pages.
Serves as the point person for troubleshooting problems with access, content, and indexing of electronic resources by using the e-Resources ticketing system within LibAnswers. Monitors delivery and continuing availability of electronic resources. Interfaces with vendors, university IT, and consortia as needed to resolve problems. Works with team in troubleshooting e-resources; provides training and guidance; communicates and prioritizes to share troubleshooting workload effectively and deliver superior service.
Identifies and obtains MARC records for electronic resources when available, coordinates with library staff to evaluate records for quality, and coordinates with consortium staff to load the records on a regular basis to ensure updated records.
Works with liaison librarians and vendors to renew electronic resources within budget and negotiate annual renewals.
Coordinates collection review projects, including the library's database and circulating collection review projects (each performed every four years), as well as annual projects to select new databases, journals, and standing orders. Works with Resources Development Librarian on collection review projects including journals and standing order/Reference Collection. Provides statistics and gathers other information to support decision-making for these projects, works with subject liaison librarians to reach consensus decisions, tracks decisions, and passes information to the library's Management Team.
Serves as administrative contact and supervisor for Resources and Access Services Student Employees. Manages student onboarding, tracks and evaluates budgets, and reviews bi-weekly timecards.
Coordinates staff or student workers in special projects related to electronic resources.
Provides support with the Integrated Library System as one of the systems administrators.
Serves as the co-lead for the upcoming ILS and Discovery project migration.
Serves as the subject liaison to an academic department. Handles other collection development tasks for the department, including weeding. Takes initiative to identify, meet, and facilitate ongoing communication about their resource needs and service expectations. Develops and manages collections to support research and instruction. Participates in the Library-wide Liaison Committee to review the collection, evaluate new resources, and to discuss other library issues.
Provides research support to students through individual consultations and to faculty with services ranging from identifying course-appropriate teaching resources, preparing literature reviews and assistance in preparing for publishing or presenting.
Designs and implements appropriate instruction through a variety of methods for library users. Promotes library services and collections to the global Webster University community.
Maintains the library's proxy and interlibrary loan webpages, and collaborates with the Communications & Outreach Librarian to advance the library's virtual presence though website updates.
Assists with marketing to increase awareness and usage of electronic resources.
Collects, analyzes, and disseminates usage statistics for reports and review purposes.
Assists with overseas catalog migrations.
Secondary Duties and Responsibilities*
Serves on Library, University and consortia committees as appropriate.
Works at the first-floor service desk as staff back-up when needed.
Performs other duties as assigned.
Location:
Webster Groves Campus-WEBG
Minimum Qualifications
ALA-accredited master's degree in Library Science
Library experience
Evidence of experience with library technology
Excellent organizational, communication, and interpersonal skills
Strong analytical abilities
Ability to plan, manage, and oversee multiple projects, meet deadlines, and prioritize work in alignment with the strategic goals of the Library and the University
Ability to work both independently and collaboratively in a collegial, team-based environment.
Preferred Qualifications
Academic library experience
Experience or coursework in managing electronic resources
Working knowledge of R
Demonstrated experience in completing projects in a team environment
Department
Library-LIBR
Special Instructions For Applicant
Uncertain if you meet all the qualifications? Let us decide! Studies show that women and individuals from underrepresented groups often hesitate to apply for positions if they think they do not meet every qualification. At Webster University, we are dedicated to fostering a diverse and inclusive atmosphere, and we enthusiastically urge you to submit your application.
Physical Demands
Within the range of a normal office environment.
• Any one position may not include all of the duties listed, nor do the examples necessarily include all of the duties performed.
To apply, visit https://recruiting.adp.com/srccar/public/RTI.home?r=5000963178706&c=1180715&d=ExternalCareerSite&rb=jobelephant
jeid-a112ff21e89c074caeeb8b406183dde2 Show more details...
via PhD Jobs
schedule_type: Full-time
Oakton Community College
Oakton Community College
Show more details...
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