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LibraryJournal.com is a comprehensive online resource dedicated to the field of librarianship and information science. It offers a wide range of content, including news articles, reviews, features, and opinion pieces, covering various aspects of the library profession. With an emphasis on providing valuable insights and trends in the industry, the website serves as a valuable tool for librarians, researchers, educators, and other information professionals. LibraryJournal.com aims to foster knowledge-sharing, networking, and professional development within the library community, while also keeping its readers updated on the latest developments in library technology, management, collection development, programming, and more.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CityCulver City, California
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Latitude\Longitude34.0202 / -118.393 Google Map
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Traffic rank#19,413 Site Rank
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Site age28 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#19,413
#19,413
Site age
28 yrs
28 yrs
Location
United States
United States
Popular Questions for Library Journal
Newest job postings for Library Journal
via Salary.com
schedule_type: Full-timework_from_home: 1
Join Media’s Marketing Team!
We are looking for an Audience Development Specialist who has a successful track record of developing and delivering targeted audiences for paid events, subscriptions and/or other paid products through the creation and execution of best-of-breed marketing and social programs and partnerships, that have consistently met or exceeded revenue goals. There are lots of... perks for joining the Media team such as health benefits,
Join Media’s Marketing Team!
We are looking for an Audience Development Specialist who has a successful track record of developing and delivering targeted audiences for paid events, subscriptions and/or other paid products through the creation and execution of best-of-breed marketing and social programs and partnerships, that have consistently met or exceeded revenue goals. There are lots of... perks for joining the Media team such as health benefits, wellness and engagement programs, the ability to participate in flexible spending health care and dependent care accounts, paid time off, a 401(k) plan with a fully invested company match – all of this – while being able to work in the comfort of your home!
• Who We Are*
The Media Group (Library Journal | School Library Journal | The Horn Book) keeps school and public librarians along with educators well-informed about what is going on in the library and publishing world. Our essential work helps them better serve their communities by offering them great online programs, events, and professional development courses.
• What You’ll Do*
The Audience Development Specialist’s core responsibility is to identify, develop, and grow the reach of our brands to support new and repeat business in the form of online course registrations, subscription sales, and more. Success in this role will depend largely upon the ability to identify, grow, and engage audiences in the library and education ecosystem to drive engagement, including public, school, and academic library professionals, educators and school administrators, state and regional library associations, and other community stakeholders as deemed appropriate.
• Business development & Community Engagement
• Research, develop, and execute strategies to attract new purchasers of multi-user subscriptions and professional development courses in support of sales function.
• Work with the marketing team to communicate key learnings and trends to drive additional business and engagement.
• Coordinate and communicate with events and subscriptions team members and partners to ensure products and offers are accurate.
• Monitor websites, digital channels, and print ads to ensure all products and offers are advertised accurately and in accordance with the marketing plan.
• Meet or exceed goals, targets, and initiatives as set forth by Marketing Director.
• Conduct job functions and activities in alignment with the principles of MSI’s Diversity, Equity, and Inclusion (DEI) work, ensuring presence of these goals in marketing and audience outreach.
• Promotions:
• Work with the marketing team to create promotional outreach/inbound marketing initiatives for each line of business.
• Ensure equitable access and inclusive messaging across group sales and audience development outreach.
• Assist in the development of marketing and sales collateral to help boost outreach and grow partnerships.
• Collaborate between external partners and internal stakeholders to support group sales initiatives.
• Research and Reporting
• Monitor and report achievement of monthly, quarterly, and yearly goals.
• Track contacts by segment, event type, and other categories as defined and develop/report on strategies to engage target audiences.
• Research/monitor the competitive landscape of group sales initiatives and community/industry partnerships.
• Key Qualifications: *
• Three years’ experience in marketing/sales with a proven track record of meeting and exceeding goals for audience development.
• Excellent communication and presentation skills; strong verbal, written, and listening ability.
• Strong organization and strategic thinking skills and excellent attention to detail.
• Ability to work independently in a remote-work environment with sensitive company information.
• Bachelor’s degree in accounting or finance. CPA preferred.
The Audience Development Specialist is a part of the LJ/SLJ/HB marketing department, reporting to the Marketing Director. This position will work directly with the leader of group sales, and other stakeholders in the area of professional development. This role is open to remote candidates that are available to work during Eastern Standard business hours (8-hour shifts between 8:00am-6:00pm) and currently employ legal residents of the following states: CT, FL, NJ, NY, PA, TX, VA, UT, WA. We look forward to receiving your application.
Media, a division of MSI is an Equal Opportunity and Affirmative Action Employer. We are committed to equity and inclusion, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Job Type: Full-time
Pay: $62,000.00 - $68,000.00 per year Show more details...
We are looking for an Audience Development Specialist who has a successful track record of developing and delivering targeted audiences for paid events, subscriptions and/or other paid products through the creation and execution of best-of-breed marketing and social programs and partnerships, that have consistently met or exceeded revenue goals. There are lots of... perks for joining the Media team such as health benefits, wellness and engagement programs, the ability to participate in flexible spending health care and dependent care accounts, paid time off, a 401(k) plan with a fully invested company match – all of this – while being able to work in the comfort of your home!
• Who We Are*
The Media Group (Library Journal | School Library Journal | The Horn Book) keeps school and public librarians along with educators well-informed about what is going on in the library and publishing world. Our essential work helps them better serve their communities by offering them great online programs, events, and professional development courses.
• What You’ll Do*
The Audience Development Specialist’s core responsibility is to identify, develop, and grow the reach of our brands to support new and repeat business in the form of online course registrations, subscription sales, and more. Success in this role will depend largely upon the ability to identify, grow, and engage audiences in the library and education ecosystem to drive engagement, including public, school, and academic library professionals, educators and school administrators, state and regional library associations, and other community stakeholders as deemed appropriate.
• Business development & Community Engagement
• Research, develop, and execute strategies to attract new purchasers of multi-user subscriptions and professional development courses in support of sales function.
• Work with the marketing team to communicate key learnings and trends to drive additional business and engagement.
• Coordinate and communicate with events and subscriptions team members and partners to ensure products and offers are accurate.
• Monitor websites, digital channels, and print ads to ensure all products and offers are advertised accurately and in accordance with the marketing plan.
• Meet or exceed goals, targets, and initiatives as set forth by Marketing Director.
• Conduct job functions and activities in alignment with the principles of MSI’s Diversity, Equity, and Inclusion (DEI) work, ensuring presence of these goals in marketing and audience outreach.
• Promotions:
• Work with the marketing team to create promotional outreach/inbound marketing initiatives for each line of business.
• Ensure equitable access and inclusive messaging across group sales and audience development outreach.
• Assist in the development of marketing and sales collateral to help boost outreach and grow partnerships.
• Collaborate between external partners and internal stakeholders to support group sales initiatives.
• Research and Reporting
• Monitor and report achievement of monthly, quarterly, and yearly goals.
• Track contacts by segment, event type, and other categories as defined and develop/report on strategies to engage target audiences.
• Research/monitor the competitive landscape of group sales initiatives and community/industry partnerships.
• Key Qualifications: *
• Three years’ experience in marketing/sales with a proven track record of meeting and exceeding goals for audience development.
• Excellent communication and presentation skills; strong verbal, written, and listening ability.
• Strong organization and strategic thinking skills and excellent attention to detail.
• Ability to work independently in a remote-work environment with sensitive company information.
• Bachelor’s degree in accounting or finance. CPA preferred.
The Audience Development Specialist is a part of the LJ/SLJ/HB marketing department, reporting to the Marketing Director. This position will work directly with the leader of group sales, and other stakeholders in the area of professional development. This role is open to remote candidates that are available to work during Eastern Standard business hours (8-hour shifts between 8:00am-6:00pm) and currently employ legal residents of the following states: CT, FL, NJ, NY, PA, TX, VA, UT, WA. We look forward to receiving your application.
Media, a division of MSI is an Equal Opportunity and Affirmative Action Employer. We are committed to equity and inclusion, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Job Type: Full-time
Pay: $62,000.00 - $68,000.00 per year Show more details...
via Barefoot Student
schedule_type: Part-time
Job link: ------------
The reviews teams at Library Journal and School Library Journal keep librarians on top of the best, most important, fun, meaningful, and useful books published for readers of all ages each season. Our essential reviewing work helps librarians serve their communities, from the largest reading group to a baby grasping their first board book. The book room staff support that... work by entering PDFs of new books into our virtual
Job link: ------------
The reviews teams at Library Journal and School Library Journal keep librarians on top of the best, most important, fun, meaningful, and useful books published for readers of all ages each season. Our essential reviewing work helps librarians serve their communities, from the largest reading group to a baby grasping their first board book. The book room staff support that... work by entering PDFs of new books into our virtual book room, mailing out review copies from our physical book room, and entering review assignments.
Primary role and responsibilities:
Support Library Journal and School Library Journal s reviews teams: enter review assignments and new reviewer information into internal database; work with reviewers to verify data and troubleshoot review submissions; communicate with publishers and track requests; provide monthly data for reports.
Maintain physical and virtual book rooms: sort books by genre/subject, format, and editor. Enter PDFs into a SharePoint database/and on spreadsheets; pull books and mail to reviewers; discard books based on publication date; keep databases accurate and current.
Manage mail: accept, sort, and process incoming and outgoing mail, including book arrivals; pack, address, and meter outgoing mail and shipment; manage packing and pickup of books for donation.
Upload cover images to CMS
Organize files in multi-layered file management system/run reports.
Other duties as assigned.
Primary skills:
Responsible, reliable, and detail oriented.
Confident with technology, web platforms, and databases; experience working across a variety of digital platforms.
Excellent written and oral communication skills.
Ability to coordinate and prioritize tasks in a fast-paced work environment.
Ability to follow set procedures/written directions through complicated file management systems
Familiarity with Windows network environment.
Ability to work independently.
Familiarity with publishing and/or book terminology (for example: knowing what an ISBN is) is a plus.
Must be able to lift up to 20 pounds.
Each book room assistant will work 18 hours per week, including at least one, perhaps two, eight-hour days of on-site work. There are three open positions. We request that all new employees be fully vaccinated for COVID-19 or have a religious or medical accommodation.
About MSI:
MSI consists of AKJ Education, The Horn Book, JLG, Library Journal and School Library Journal. Our customers trust our five iconic brand platforms to be independent curators of quality products, purveyors of superior services, and thought leaders. Our service portfolio delivers what our customers need to achieve their goals:
The highest quality independent reading offerings
Thought leadership, insights, data, and solutions
Access to industry leaders across the spectrum
At MSI, we believe prioritizing inclusion, embracing diversity, and fostering equity within our own organization are essential to creating a work environment in which every individual on the team can fully engage and thrive. This is the commitment of our organization, and as a company we will support leaders and individuals in living this as well. Our work supporting libraries, educators, readers, and learners of all ages directly connects to our vision.
MSI is an Equal Opportunity and Affirmative Action Employer. We are committed to equity and inclusion, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool Show more details...
The reviews teams at Library Journal and School Library Journal keep librarians on top of the best, most important, fun, meaningful, and useful books published for readers of all ages each season. Our essential reviewing work helps librarians serve their communities, from the largest reading group to a baby grasping their first board book. The book room staff support that... work by entering PDFs of new books into our virtual book room, mailing out review copies from our physical book room, and entering review assignments.
Primary role and responsibilities:
Support Library Journal and School Library Journal s reviews teams: enter review assignments and new reviewer information into internal database; work with reviewers to verify data and troubleshoot review submissions; communicate with publishers and track requests; provide monthly data for reports.
Maintain physical and virtual book rooms: sort books by genre/subject, format, and editor. Enter PDFs into a SharePoint database/and on spreadsheets; pull books and mail to reviewers; discard books based on publication date; keep databases accurate and current.
Manage mail: accept, sort, and process incoming and outgoing mail, including book arrivals; pack, address, and meter outgoing mail and shipment; manage packing and pickup of books for donation.
Upload cover images to CMS
Organize files in multi-layered file management system/run reports.
Other duties as assigned.
Primary skills:
Responsible, reliable, and detail oriented.
Confident with technology, web platforms, and databases; experience working across a variety of digital platforms.
Excellent written and oral communication skills.
Ability to coordinate and prioritize tasks in a fast-paced work environment.
Ability to follow set procedures/written directions through complicated file management systems
Familiarity with Windows network environment.
Ability to work independently.
Familiarity with publishing and/or book terminology (for example: knowing what an ISBN is) is a plus.
Must be able to lift up to 20 pounds.
Each book room assistant will work 18 hours per week, including at least one, perhaps two, eight-hour days of on-site work. There are three open positions. We request that all new employees be fully vaccinated for COVID-19 or have a religious or medical accommodation.
About MSI:
MSI consists of AKJ Education, The Horn Book, JLG, Library Journal and School Library Journal. Our customers trust our five iconic brand platforms to be independent curators of quality products, purveyors of superior services, and thought leaders. Our service portfolio delivers what our customers need to achieve their goals:
The highest quality independent reading offerings
Thought leadership, insights, data, and solutions
Access to industry leaders across the spectrum
At MSI, we believe prioritizing inclusion, embracing diversity, and fostering equity within our own organization are essential to creating a work environment in which every individual on the team can fully engage and thrive. This is the commitment of our organization, and as a company we will support leaders and individuals in living this as well. Our work supporting libraries, educators, readers, and learners of all ages directly connects to our vision.
MSI is an Equal Opportunity and Affirmative Action Employer. We are committed to equity and inclusion, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool Show more details...
via Salary.com
posted_at: 21 days agoschedule_type: Full-timework_from_home: 1
Job Description:
Join a customer service team whose mission is to get books into kids’ hands...
Junior Library Guild is looking for a Customer Service Representative who wants to share their love of helping others and reading with focusing on understanding the needs of our customers by providing quick, convenient, and accurate resolutions to any issues and inquiries.
There are lots of perks for joining our team all while working from the comfort
Job Description:
Join a customer service team whose mission is to get books into kids’ hands...
Junior Library Guild is looking for a Customer Service Representative who wants to share their love of helping others and reading with focusing on understanding the needs of our customers by providing quick, convenient, and accurate resolutions to any issues and inquiries.
There are lots of perks for joining our team all while working from the comfort of your own home – such as:
• Health benefits.
• Wellness and engagement programs.
• Ability to participate in flexible spending health care and dependent care accounts.
• Paid Time Off.
• 401(k) Plan with a fully invested company match.
• Ability to be fully remote.
• Who We Are*
Junior Library Guild is the premier book review and collection development service helping PreK–12 school libraries and public libraries acquire the best new children's and young adult books through a monthly subscription. Our customers trust us to put the best books into the hands of their eager young readers, many of which go on to win the top publishing awards and earn industry honors. We’re looking for a Customer Service Representative to join in that work and provide outstanding service to our customers.
• What You’ll Do*
As a Customer Service Representative, you will work independently taking ownership of handling calls/emails/chats/cases from our customers and internal departments while utilizing multiple systems to access customer information, research issues, and solve the customer’s reason for contact. Along the way, you will collaborate with the Operations Team with metadata, tracking issues, or other tasks that may arise.
• Answer questions and solve issues pertaining to book subscriptions, shipments/deliveries, billing/invoicing, magazine subscriptions/products, and other general customer concerns.
• Ability to make necessary modifications to customers’ orders and invoicing.
• Troubleshoot issues customers may have with the company website.
• Serve as a second level of support and resolve more complex problems, when needed.
• Assist the Operations Team, as needed, with metadata, tracking issues, and other duties.
• Complete additional tasks as requested to support business needs.
• Key Qualifications*
• Previous customer service experience with success in meeting and exceeding company expectations and goals.
• Previous experience and comfort with phone and chat platforms with a proven ability to communicate professionally.
• Excel in multitasking in a fast-paced, ever-changing environment.
• Strong attention to detail.
• Proficient in data entry skills, typing, and 10-key.
• Ability to prioritize workload and manage time effectively.
• Excellent organizational, analytical, problem-solving, and decision-making skills.
• Ability to quickly and effectively apply coaching, feedback, and training to improve individual performance and customer experience.
• Proficiency in Microsoft Office (Outlook/Word/Excel).
The Customer Service Representative reports to the Manager of Sales Support and will work closely with the entire customer service team. Junior Library Guild is headquartered in Plain City, Ohio, however, this role is open to remote candidates that are available to work during Eastern Standard business hours (8-hour shifts between 8:00am-6:00pm). Currently, we are employing legal residents of the following states: IL, LA, MA, NC, NY, OH, OR, PA, MI, TX. We look forward to receiving your application.
Junior Library Guild, an MSI company, is an Equal Opportunity and Affirmative Action Employer. We are committed to equity and inclusion, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
• About MSI:*
MSI consists of AKJ Education, The Horn Book, Junior Library Guild, Library Journal, and School Library Journal. Our customers trust our five iconic brand platforms to be independent curators of quality products, purveyors of superior services, and thought leaders. Our service portfolio delivers what our customers need to achieve their goals:
• The highest quality independent reading offerings
• Thought leadership, insights, data, and solutions
• Access to industry leaders across the spectrum
At MSI, we believe prioritizing inclusion, embracing diversity, and fostering equity within our own organization are essential to creating a work environment in which every individual on the team can fully engage and thrive. This is the commitment of our organization, and as a company, we will support leaders and individuals in living this as well. Our work supporting libraries, educators, readers, and learners of all ages directly connects to our vision.
Job Type: Full-time
Pay: $17.50 per hour
Are you interested in this job? Please apply from Salary.com
Job ID: j202304211100187263175
Recommended Job Skills: Customer Complaint Resolution, Customer Interaction
Average Estimate Salary for a Customer Service Rep: $33,050 to $42,151
This data is calculated using netizen feedback data. To get the most accurate number for your company jobs in your locations, use our subscription products: https://www.salary.com/companalyst Show more details...
Join a customer service team whose mission is to get books into kids’ hands...
Junior Library Guild is looking for a Customer Service Representative who wants to share their love of helping others and reading with focusing on understanding the needs of our customers by providing quick, convenient, and accurate resolutions to any issues and inquiries.
There are lots of perks for joining our team all while working from the comfort of your own home – such as:
• Health benefits.
• Wellness and engagement programs.
• Ability to participate in flexible spending health care and dependent care accounts.
• Paid Time Off.
• 401(k) Plan with a fully invested company match.
• Ability to be fully remote.
• Who We Are*
Junior Library Guild is the premier book review and collection development service helping PreK–12 school libraries and public libraries acquire the best new children's and young adult books through a monthly subscription. Our customers trust us to put the best books into the hands of their eager young readers, many of which go on to win the top publishing awards and earn industry honors. We’re looking for a Customer Service Representative to join in that work and provide outstanding service to our customers.
• What You’ll Do*
As a Customer Service Representative, you will work independently taking ownership of handling calls/emails/chats/cases from our customers and internal departments while utilizing multiple systems to access customer information, research issues, and solve the customer’s reason for contact. Along the way, you will collaborate with the Operations Team with metadata, tracking issues, or other tasks that may arise.
• Answer questions and solve issues pertaining to book subscriptions, shipments/deliveries, billing/invoicing, magazine subscriptions/products, and other general customer concerns.
• Ability to make necessary modifications to customers’ orders and invoicing.
• Troubleshoot issues customers may have with the company website.
• Serve as a second level of support and resolve more complex problems, when needed.
• Assist the Operations Team, as needed, with metadata, tracking issues, and other duties.
• Complete additional tasks as requested to support business needs.
• Key Qualifications*
• Previous customer service experience with success in meeting and exceeding company expectations and goals.
• Previous experience and comfort with phone and chat platforms with a proven ability to communicate professionally.
• Excel in multitasking in a fast-paced, ever-changing environment.
• Strong attention to detail.
• Proficient in data entry skills, typing, and 10-key.
• Ability to prioritize workload and manage time effectively.
• Excellent organizational, analytical, problem-solving, and decision-making skills.
• Ability to quickly and effectively apply coaching, feedback, and training to improve individual performance and customer experience.
• Proficiency in Microsoft Office (Outlook/Word/Excel).
The Customer Service Representative reports to the Manager of Sales Support and will work closely with the entire customer service team. Junior Library Guild is headquartered in Plain City, Ohio, however, this role is open to remote candidates that are available to work during Eastern Standard business hours (8-hour shifts between 8:00am-6:00pm). Currently, we are employing legal residents of the following states: IL, LA, MA, NC, NY, OH, OR, PA, MI, TX. We look forward to receiving your application.
Junior Library Guild, an MSI company, is an Equal Opportunity and Affirmative Action Employer. We are committed to equity and inclusion, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
• About MSI:*
MSI consists of AKJ Education, The Horn Book, Junior Library Guild, Library Journal, and School Library Journal. Our customers trust our five iconic brand platforms to be independent curators of quality products, purveyors of superior services, and thought leaders. Our service portfolio delivers what our customers need to achieve their goals:
• The highest quality independent reading offerings
• Thought leadership, insights, data, and solutions
• Access to industry leaders across the spectrum
At MSI, we believe prioritizing inclusion, embracing diversity, and fostering equity within our own organization are essential to creating a work environment in which every individual on the team can fully engage and thrive. This is the commitment of our organization, and as a company, we will support leaders and individuals in living this as well. Our work supporting libraries, educators, readers, and learners of all ages directly connects to our vision.
Job Type: Full-time
Pay: $17.50 per hour
Are you interested in this job? Please apply from Salary.com
Job ID: j202304211100187263175
Recommended Job Skills: Customer Complaint Resolution, Customer Interaction
Average Estimate Salary for a Customer Service Rep: $33,050 to $42,151
This data is calculated using netizen feedback data. To get the most accurate number for your company jobs in your locations, use our subscription products: https://www.salary.com/companalyst Show more details...
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