littletoncoin
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EncryptedSite is Encrypted
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CountryHosted in United States
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Traffic rank#215,739 Site Rank
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Site age27 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#215,739
#215,739
Site age
27 yrs
27 yrs
Location
United States
United States
Newest job postings for littletoncoin
via Media Bistro
posted_at: 21 days agoschedule_type: Full-time
Propose and implement new marketing initiatives for our Continuity (Club) program efforts. Work to improve customer retention and sales.About our company: Now 100% employee owned with a successful 75-year history, Littleton Coin Company is one of the largest direct response companies in the nation to sell coins, paper money and supplies to enthusiastic collectors. We are also one of the largest employers in Northern New Hampshire. We offer competitive
Propose and implement new marketing initiatives for our Continuity (Club) program efforts. Work to improve customer retention and sales.About our company: Now 100% employee owned with a successful 75-year history, Littleton Coin Company is one of the largest direct response companies in the nation to sell coins, paper money and supplies to enthusiastic collectors. We are also one of the largest employers in Northern New Hampshire. We offer competitive pay and great benefits, including a 401(k) plan with up to 6% match, Employee Stock Ownership Plan, onsite wellness programs and a friendly, pleasant work environment. Position is located at company headquarters in Littleton, NH.In this fast-paced job, you’ll develop and implement programs to improve customer conversion, retention and sales while focusing on profitability. Primary responsibilities include:Developing new marketing proposals & initiatives to include product, packaging, audiences, segments and method of promotionIncreasing... product line expansion sales, customer satisfaction and inventory utilizationResearching, developing and implementing improvements to new and existing programsDeveloping system tools as neededProposing and developing creative direction for new and existing promotions & collateral piecesQualified applicant will have:4-year degree in a related discipline, with specialized courses in Direct Marketing (or equivalent)Minimum 5 years in a professional office environment with limited supervisionExcellent communication skills, judgment, and attention to detailAdvanced project management and planning skillsHands-on Microsoft Excel and Word experience
Show more details...
via Glassdoor
posted_at: 24 days agoschedule_type: Full-timesalary: 16.00–21.82 an hour
Customer Service Representative Full Time positions available to answer basic order calls and customer inquiries. No knowledge of coins required, we will pay to train you!
Littleton Coin Company, one of the largest employers in Northern New Hampshire with a successful 75 year history, is now 100% employee owned. We are one of the largest direct response companies selling coins, paper money, and... supplies to enthusiastic collectors.
LCC offers
Customer Service Representative Full Time positions available to answer basic order calls and customer inquiries. No knowledge of coins required, we will pay to train you!
Littleton Coin Company, one of the largest employers in Northern New Hampshire with a successful 75 year history, is now 100% employee owned. We are one of the largest direct response companies selling coins, paper money, and... supplies to enthusiastic collectors.
LCC offers full time associates competitive pay, medical, dental, vision, a 401 (K) plan with company match, employee stock ownership plan, wellness programs, vacation and holiday paid time off, and educational assistance. Customer Service Representatives have an additional opportunity to earn income through incentive programs.
As a key member of our Customer Experience Team helping customers enjoy the hobby of coin collecting, your primary responsibilities are as follows:
• Responding in a friendly, courteous manner to answer customer phone calls in a fast paced sequence
• Accurately entering orders and resolving customer basic questions
• Earn additional incentives through our phone feature program
Qualified applicants will meet the following requirements:
• High school diploma or GED
• Solid telephone customer service ability; prior experience a plus
• Patience and exceptional listening skills
• Ability to enter 35 words per minute while talking to the customer
• Confidence in multi-tasking
• Dependability and reliability
• Attentiveness for detail and a desire for accuracy
• Ability and availability to work overtime Show more details...
Littleton Coin Company, one of the largest employers in Northern New Hampshire with a successful 75 year history, is now 100% employee owned. We are one of the largest direct response companies selling coins, paper money, and... supplies to enthusiastic collectors.
LCC offers full time associates competitive pay, medical, dental, vision, a 401 (K) plan with company match, employee stock ownership plan, wellness programs, vacation and holiday paid time off, and educational assistance. Customer Service Representatives have an additional opportunity to earn income through incentive programs.
As a key member of our Customer Experience Team helping customers enjoy the hobby of coin collecting, your primary responsibilities are as follows:
• Responding in a friendly, courteous manner to answer customer phone calls in a fast paced sequence
• Accurately entering orders and resolving customer basic questions
• Earn additional incentives through our phone feature program
Qualified applicants will meet the following requirements:
• High school diploma or GED
• Solid telephone customer service ability; prior experience a plus
• Patience and exceptional listening skills
• Ability to enter 35 words per minute while talking to the customer
• Confidence in multi-tasking
• Dependability and reliability
• Attentiveness for detail and a desire for accuracy
• Ability and availability to work overtime Show more details...
via Salary.com
schedule_type: Full-time
ESSENTIAL FUNCTIONS: Meets customer needs by providing product and service information. Resolves product, service and payment problems. Maintains established service levels and quality goals while portraying a positive image of Littleton Coin Company via telephone contact. Note: Some or all of the functions listed below require access to sensitive customer data including but not limited to credit... card information. While performing such functions,
ESSENTIAL FUNCTIONS: Meets customer needs by providing product and service information. Resolves product, service and payment problems. Maintains established service levels and quality goals while portraying a positive image of Littleton Coin Company via telephone contact. Note: Some or all of the functions listed below require access to sensitive customer data including but not limited to credit... card information. While performing such functions, adherence to all information security policies outlined in the Employee Handbook is mandatory.
• Responds to and resolves inbound phone calls and issues in a skillful and prompt manner.
• Updates customer profile, comments and maintenance screens with additional information.
• Forwards customer situations unable to resolve or not trained to handle for resolution.
• Performs proactive selling by offering phone feature and companion items and closes sales appropriately.
• Resolves customer situation in first contact and forwards situations required to be handled by Team Leader.
• Based on customer situation, is empowered to make decisions utilizing all current procedures.
• Maintains knowledge of all products offered.
• Maintains knowledge of current marketing efforts.
• Provides feedback through established communication channels to ensure those customers comments and opinions are being heard.
• Utilizes sales skills to actively retain customers. Promotes the benefits of the clubs and approval programs.
• Accurately tracks data.
• Develops working knowledge of inter-related departments.
NOMINAL FUNCTIONS:
• Organizes and maintains all information for quick and easy reference.
• Participates in Special Projects and additional tasks.
• Performs tasks between calls remaining available to receive incoming calls.
• Assists other departments when requested.
EDUCATION/EXPERIENCE REQUIREMENTS:
• Two years of college or equivalent and a minimum 2 years of Customer Service or sales.
• Basic telephone techniques training (will provide)
• Work Skills Training (will provide)
SKILLS/ABILITIES:
• Knowledge of basic math
• Strong listening skills
• Above average keyboarding skills
• Legible handwriting
• Able to lift up to 35 lbs.
• Good interpersonal skills
• PC Skills- Business management software as appropriate
• 20/20 corrected vision
• Possess a professional and courteous voice/excellent dictions and grammatical skills.
• Demonstrates proper telephone etiquette.
• Ability to multitask
• Strong problem solving skills Show more details...
• Responds to and resolves inbound phone calls and issues in a skillful and prompt manner.
• Updates customer profile, comments and maintenance screens with additional information.
• Forwards customer situations unable to resolve or not trained to handle for resolution.
• Performs proactive selling by offering phone feature and companion items and closes sales appropriately.
• Resolves customer situation in first contact and forwards situations required to be handled by Team Leader.
• Based on customer situation, is empowered to make decisions utilizing all current procedures.
• Maintains knowledge of all products offered.
• Maintains knowledge of current marketing efforts.
• Provides feedback through established communication channels to ensure those customers comments and opinions are being heard.
• Utilizes sales skills to actively retain customers. Promotes the benefits of the clubs and approval programs.
• Accurately tracks data.
• Develops working knowledge of inter-related departments.
NOMINAL FUNCTIONS:
• Organizes and maintains all information for quick and easy reference.
• Participates in Special Projects and additional tasks.
• Performs tasks between calls remaining available to receive incoming calls.
• Assists other departments when requested.
EDUCATION/EXPERIENCE REQUIREMENTS:
• Two years of college or equivalent and a minimum 2 years of Customer Service or sales.
• Basic telephone techniques training (will provide)
• Work Skills Training (will provide)
SKILLS/ABILITIES:
• Knowledge of basic math
• Strong listening skills
• Above average keyboarding skills
• Legible handwriting
• Able to lift up to 35 lbs.
• Good interpersonal skills
• PC Skills- Business management software as appropriate
• 20/20 corrected vision
• Possess a professional and courteous voice/excellent dictions and grammatical skills.
• Demonstrates proper telephone etiquette.
• Ability to multitask
• Strong problem solving skills Show more details...
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