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Most recent job postings at loopreturns
via Simplify
posted_at: 14 days agoschedule_type: Full-time
Marketing at Loop is about being relatable to e-commerce brands. Providing ongoing value and connection that leads people to love our brand, love our product, and become a customer. The team is changing the way brands look at returns and turning that into demand for the sales team.
The Marketing Development Associate (MDA) will partner closely with campaign creators across the Marketing team... (Demand Gen, Customer, and Partner Marketing), as well
Marketing at Loop is about being relatable to e-commerce brands. Providing ongoing value and connection that leads people to love our brand, love our product, and become a customer. The team is changing the way brands look at returns and turning that into demand for the sales team.
The Marketing Development Associate (MDA) will partner closely with campaign creators across the Marketing team... (Demand Gen, Customer, and Partner Marketing), as well as content and brand marketing to develop and execute on a multi-channel, full-funnel engagement strategy. They will be responsible for bringing campaign responses to new business opportunities.
This individual needs to be able to work independently on multiple projects, be a self-starter, quick learner; have creative, excellent writing skills to quickly craft content to multiple audiences and channels; able to execute quickly to support a rapidly growing team and pipeline target. This position is an individual contributor and reports to the Manager, Demand Generation.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
What You’ll Do:
• Partner with the campaigns team to target accounts, create compelling email messaging, and execute an outbound demand generation strategy
• Improve the customer journey of inbound leads generated from GTM activities by creating high-touch and highly custom outreach sequences to educate and attract prospects
• Operate Drift chatbot by implementing new bots on high-value pages, setting up efficient and automated flows, and responding to inbound chats.
• Represent Loop at tradeshows and events by discussing the value of Loop to merchants who visit the booth, managing the logistics of the event (booth setup/takedown), and collecting contact information from potential prospects and partners
• Write and execute outreach snippets (personal email, calls) for sales and marketing to leverage, and collaborate with stakeholders on making crucial improvements through regular A/B testing of messaging and content offering
• Assist in coordinating and optimizing promotional activities for pre, during, and post campaigns
Your Experience:
• 1+ years of B2B SaaS marketing or sales experience
• Proven, consistent success in exceeding assigned recurring goals
• Networking expert with superb verbal, phone & written communication skills
• Experience using sales and marketing tools, Hubspot & Apollo preferred
• A positive team-oriented attitude and desire to win are a must
#LI-KD1
In a perfect world, Loop wouldn’t exist. If we had our way, we’d live in a world where we’re mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn’t perfect and often breaks. Loop creates second chances.
We’re starting by revolutionizing the post-purchase experience. We’ve taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We’re building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we’ll give you space and trust you to fill it.
Learn more about us here: https://loopreturns.com/careers.
You can review our privacy notice here Show more details...
The Marketing Development Associate (MDA) will partner closely with campaign creators across the Marketing team... (Demand Gen, Customer, and Partner Marketing), as well as content and brand marketing to develop and execute on a multi-channel, full-funnel engagement strategy. They will be responsible for bringing campaign responses to new business opportunities.
This individual needs to be able to work independently on multiple projects, be a self-starter, quick learner; have creative, excellent writing skills to quickly craft content to multiple audiences and channels; able to execute quickly to support a rapidly growing team and pipeline target. This position is an individual contributor and reports to the Manager, Demand Generation.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
What You’ll Do:
• Partner with the campaigns team to target accounts, create compelling email messaging, and execute an outbound demand generation strategy
• Improve the customer journey of inbound leads generated from GTM activities by creating high-touch and highly custom outreach sequences to educate and attract prospects
• Operate Drift chatbot by implementing new bots on high-value pages, setting up efficient and automated flows, and responding to inbound chats.
• Represent Loop at tradeshows and events by discussing the value of Loop to merchants who visit the booth, managing the logistics of the event (booth setup/takedown), and collecting contact information from potential prospects and partners
• Write and execute outreach snippets (personal email, calls) for sales and marketing to leverage, and collaborate with stakeholders on making crucial improvements through regular A/B testing of messaging and content offering
• Assist in coordinating and optimizing promotional activities for pre, during, and post campaigns
Your Experience:
• 1+ years of B2B SaaS marketing or sales experience
• Proven, consistent success in exceeding assigned recurring goals
• Networking expert with superb verbal, phone & written communication skills
• Experience using sales and marketing tools, Hubspot & Apollo preferred
• A positive team-oriented attitude and desire to win are a must
#LI-KD1
In a perfect world, Loop wouldn’t exist. If we had our way, we’d live in a world where we’re mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn’t perfect and often breaks. Loop creates second chances.
We’re starting by revolutionizing the post-purchase experience. We’ve taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We’re building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we’ll give you space and trust you to fill it.
Learn more about us here: https://loopreturns.com/careers.
You can review our privacy notice here Show more details...
via Simplify
posted_at: 20 days agoschedule_type: Full-time
The People Team is building a humane work experience that prioritizes empathy, connection and wellbeing through every milestone in the employee experience. The team’s goal is to provide a special place in everyone’s career, define an industry, and encourage everyone to become a better person while doing it.
Right away, we’ve listed what we think you’ll be spending your time on. We’re growing... fast, and growth means the challenges we’ll
The People Team is building a humane work experience that prioritizes empathy, connection and wellbeing through every milestone in the employee experience. The team’s goal is to provide a special place in everyone’s career, define an industry, and encourage everyone to become a better person while doing it.
Right away, we’ve listed what we think you’ll be spending your time on. We’re growing... fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and different phases.
This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
Priority #1: Craft an unparalleled candidate experience
• You’ll partner with our recruiters and other recruiting coordinator to support the candidate experience and flow of interview stages, both critical elements of our recruiting function
• Become the go-to contact for our candidates, prioritizing responsiveness, helpfulness and empathy
• Schedule interviews, ensuring our hiring teams and candidates are 100% prepared to show up as their best selves
• Act as THE voice of our candidates, sharing insights with our recruiters so we can be exceptional at responding to recruiting needs
• Prioritize a sense of urgency to ensure we’re respectful about candidates’ time and our hiring needs
• Support employment branding strategies to establish Loop’s brand as a phenomenal place to grow a career and become a better human, particularly by providing each candidate with a unique, personalized experience
Your Experience:
• At least 1 year of experience working in a recruiting-related role
• Experience scheduling interviews between multiple humans in multiple time zones
• Communication is your superpower - you should impress others with your style, thoroughness and frequency of communication through email, call, video, chat, you name it!
• Created noteworthy relationships with your recruiters, candidates, hiring managers, and interview teams and earned yourself a reputation of one of their favorite people to work with
• Your coworkers have described you as more organized and detailed than most others
• Have been accountable for confidential and sensitive information, and handled it flawlessly
Priority #2: Ensure we’re always getting better by supporting processes and documentation as we grow and scale
• Enable our recruiters to be as data-driven as possible. You’ll report on key metrics weekly, monthly, and quarterly, and provide actionable insights to the team.
• Support us in analyzing areas of recruiting where we excel, so we can do more of that, and where we have gaps, so we can proactively fill them
• Keep our internal documentation up to date, working with detail and organization in all of our tools - Lever, Asana, Notion, Slack
Your Experience:
• Able to share a couple examples of recruiting metrics you’ve reported and analyzed in the past, and what impact that work had
• Proven experience picking up new tools quickly and becoming a self-sufficient power user (if you’ve used Lever as an applicant tracking system (ATS), that is a huge plus for us!)
• Even the smallest of details don’t pass by you, and organization and project management are some of your superpowers.
• You’ve made your role better than you found it by proactively creating and continuously improving expectations, processes and documentation.
Priority #3: Elevate the People culture at Loop
• Evangelize our mission/vision/values and make everyone around you better
• Your role is a natural liaison between all of our teams at Loop - it’s essential to build solid partnerships with those you’ll support
• You’ll be joining a growing People team at Loop - you should feel excited by the need to solve problems and dig in, wherever needed. Truly nothing is “not your job”
• You feel a strong sense of ownership over your work, where it’s going and why it’s important.
• You should feel eager to enter an “agile” culture - we experiment, measure, reflect and iterate
Your Experience:
• Can share a few examples of how you’ve created exceptional partnerships with stakeholders you’ve supported across your organization
• You know the kind of team you thrive on, and can speak of the best teams you’ve been a part of and what made it so great.
• You have examples of having uncomfortable conversations, such as giving feedback to a manager, candidate or peer, admitting a mistake with humility and vulnerability.
• Can share a couple examples of how you’ve spread your expertise to coworkers with the goal of leveling up the skills of your team
In a perfect world, Loop wouldn’t exist. If we had our way, we’d live in a world where we’re mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn’t perfect and often breaks. Loop creates second chances.
We’re starting by revolutionizing the post-purchase experience. We’ve taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We’re building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we’ll give you space and trust you to fill it.
Learn more about us here: https://loopreturns.com/careers.
You can review our privacy notice here Show more details...
Right away, we’ve listed what we think you’ll be spending your time on. We’re growing... fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and different phases.
This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
Priority #1: Craft an unparalleled candidate experience
• You’ll partner with our recruiters and other recruiting coordinator to support the candidate experience and flow of interview stages, both critical elements of our recruiting function
• Become the go-to contact for our candidates, prioritizing responsiveness, helpfulness and empathy
• Schedule interviews, ensuring our hiring teams and candidates are 100% prepared to show up as their best selves
• Act as THE voice of our candidates, sharing insights with our recruiters so we can be exceptional at responding to recruiting needs
• Prioritize a sense of urgency to ensure we’re respectful about candidates’ time and our hiring needs
• Support employment branding strategies to establish Loop’s brand as a phenomenal place to grow a career and become a better human, particularly by providing each candidate with a unique, personalized experience
Your Experience:
• At least 1 year of experience working in a recruiting-related role
• Experience scheduling interviews between multiple humans in multiple time zones
• Communication is your superpower - you should impress others with your style, thoroughness and frequency of communication through email, call, video, chat, you name it!
• Created noteworthy relationships with your recruiters, candidates, hiring managers, and interview teams and earned yourself a reputation of one of their favorite people to work with
• Your coworkers have described you as more organized and detailed than most others
• Have been accountable for confidential and sensitive information, and handled it flawlessly
Priority #2: Ensure we’re always getting better by supporting processes and documentation as we grow and scale
• Enable our recruiters to be as data-driven as possible. You’ll report on key metrics weekly, monthly, and quarterly, and provide actionable insights to the team.
• Support us in analyzing areas of recruiting where we excel, so we can do more of that, and where we have gaps, so we can proactively fill them
• Keep our internal documentation up to date, working with detail and organization in all of our tools - Lever, Asana, Notion, Slack
Your Experience:
• Able to share a couple examples of recruiting metrics you’ve reported and analyzed in the past, and what impact that work had
• Proven experience picking up new tools quickly and becoming a self-sufficient power user (if you’ve used Lever as an applicant tracking system (ATS), that is a huge plus for us!)
• Even the smallest of details don’t pass by you, and organization and project management are some of your superpowers.
• You’ve made your role better than you found it by proactively creating and continuously improving expectations, processes and documentation.
Priority #3: Elevate the People culture at Loop
• Evangelize our mission/vision/values and make everyone around you better
• Your role is a natural liaison between all of our teams at Loop - it’s essential to build solid partnerships with those you’ll support
• You’ll be joining a growing People team at Loop - you should feel excited by the need to solve problems and dig in, wherever needed. Truly nothing is “not your job”
• You feel a strong sense of ownership over your work, where it’s going and why it’s important.
• You should feel eager to enter an “agile” culture - we experiment, measure, reflect and iterate
Your Experience:
• Can share a few examples of how you’ve created exceptional partnerships with stakeholders you’ve supported across your organization
• You know the kind of team you thrive on, and can speak of the best teams you’ve been a part of and what made it so great.
• You have examples of having uncomfortable conversations, such as giving feedback to a manager, candidate or peer, admitting a mistake with humility and vulnerability.
• Can share a couple examples of how you’ve spread your expertise to coworkers with the goal of leveling up the skills of your team
In a perfect world, Loop wouldn’t exist. If we had our way, we’d live in a world where we’re mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn’t perfect and often breaks. Loop creates second chances.
We’re starting by revolutionizing the post-purchase experience. We’ve taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We’re building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we’ll give you space and trust you to fill it.
Learn more about us here: https://loopreturns.com/careers.
You can review our privacy notice here Show more details...
via Simplify
posted_at: 18 days agoschedule_type: Full-time
Exciting opportunity to become our Partner Manager, where you serve as both an advocate and expert on Loop. This role sits in our Partnerships team and you’ll be the center of several functions within Loop to drive collaboration cross-functionally, each of which plays an important role in these platform relationships to maximize platform opportunities and resolve challenges.
Your key objectives... include supporting and deepening existing relationships
Exciting opportunity to become our Partner Manager, where you serve as both an advocate and expert on Loop. This role sits in our Partnerships team and you’ll be the center of several functions within Loop to drive collaboration cross-functionally, each of which plays an important role in these platform relationships to maximize platform opportunities and resolve challenges.
Your key objectives... include supporting and deepening existing relationships within our ecosystem, helping to achieve Loop’s growth goals, and identifying mutually-rewarding product collaboration. To achieve these objectives, you’ll support and participate in all types of partner engagements, including monitoring and addressing go-to-market and product opportunities and challenges with those partners. This is a pivotal role where you’re directly contributing to Loop’s expansion and GTM goals.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canad
What You’ll Do:
• Create, execute, and scale joint business plans with partners to develop go-to-market strategies that drive pipeline growth
• Support negotiating commercial agreements for both new and existing partnerships
• Cultivate Loop champions within each partner organization
• Identify and support cross-ecosystem connections between Loop’s GTM team
• Collaborate and support co-marketing campaigns with Loop’s marketing team
• Assist Loop’s product team with identifying and evaluating high-value product opportunities with key partners
• Partner with cross-functional team members to ensure merchants are set up for success
• Become a subject matter expert in both key partners and Loop by developing a deep understanding of the business models, products, and ecosystem
Your Experience:
• 2+ years of partner manager experience working within ecommerce
• Proficient at establishing and growing mutually beneficial business relationships and have a history of exceeding revenue goals throughout your career
• Excellent and professional communication skills and ability to be diplomatic in difficult or stressful situations
• Can work well as part of a team and as an individual contributor
• Proficiency in working with forecasts, revenue models, and other business calculations.
#LI-JG1
In a perfect world, Loop wouldn’t exist. If we had our way, we’d live in a world where we’re mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn’t perfect and often breaks. Loop creates second chances.
We’re starting by revolutionizing the post-purchase experience. We’ve taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We’re building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we’ll give you space and trust you to fill it.
Learn more about us here: https://loopreturns.com/careers.
You can review our privacy notice here Show more details...
Your key objectives... include supporting and deepening existing relationships within our ecosystem, helping to achieve Loop’s growth goals, and identifying mutually-rewarding product collaboration. To achieve these objectives, you’ll support and participate in all types of partner engagements, including monitoring and addressing go-to-market and product opportunities and challenges with those partners. This is a pivotal role where you’re directly contributing to Loop’s expansion and GTM goals.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canad
What You’ll Do:
• Create, execute, and scale joint business plans with partners to develop go-to-market strategies that drive pipeline growth
• Support negotiating commercial agreements for both new and existing partnerships
• Cultivate Loop champions within each partner organization
• Identify and support cross-ecosystem connections between Loop’s GTM team
• Collaborate and support co-marketing campaigns with Loop’s marketing team
• Assist Loop’s product team with identifying and evaluating high-value product opportunities with key partners
• Partner with cross-functional team members to ensure merchants are set up for success
• Become a subject matter expert in both key partners and Loop by developing a deep understanding of the business models, products, and ecosystem
Your Experience:
• 2+ years of partner manager experience working within ecommerce
• Proficient at establishing and growing mutually beneficial business relationships and have a history of exceeding revenue goals throughout your career
• Excellent and professional communication skills and ability to be diplomatic in difficult or stressful situations
• Can work well as part of a team and as an individual contributor
• Proficiency in working with forecasts, revenue models, and other business calculations.
#LI-JG1
In a perfect world, Loop wouldn’t exist. If we had our way, we’d live in a world where we’re mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn’t perfect and often breaks. Loop creates second chances.
We’re starting by revolutionizing the post-purchase experience. We’ve taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We’re building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we’ll give you space and trust you to fill it.
Learn more about us here: https://loopreturns.com/careers.
You can review our privacy notice here Show more details...
via Simplify
posted_at: 17 days agoschedule_type: Full-time
The Sales Team at Loop is the engine that powers the business. In an ever-evolving market and company, the sales team seeks to provide revenue and stability that can accelerate our vision to market.
Right away, we’ve listed what we think you’ll be spending your time on. We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and... different phases.
This is an indispensable role
The Sales Team at Loop is the engine that powers the business. In an ever-evolving market and company, the sales team seeks to provide revenue and stability that can accelerate our vision to market.
Right away, we’ve listed what we think you’ll be spending your time on. We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and... different phases.
This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
What You’ll Do
• Create an energetic sales environment every day for your group of distributed Business Development Representatives (BDRs)
• Coach BDRs directly to uplevel their knowledge and skills so your team is consistently performing at or above their goals
• Ramp newly hired BDRs so that they are comfortable, confident, and productive in their role more quickly than their predecessors were
• Scale the team while maintaining high performance across BDRs, improving efficiency and effectiveness of outreach through strategy, tactics, and execution developed in tandem with other Demand Generation functions and Sales Leadership
• Develop and maintain a deep understanding of our market space, its players, our buyers, and their pain points, our platform, and the impact it has on the merchants we serve
• Coach and make decisions using data-driven analysis in order to problem-solve with BDRs, peers, and leaders
• Recognize and celebrate success and failure, always with a focus on what to learn and improve
• Support the design and deployment of incentive programs to drive desired behavior changes and outcomes
• Support the development and delivery of training content (ecommerce, product, competitors, how we conduct outreach and discovery, etc.) to position team members for success
• Build a team that grows into highly impactful Account Executives and leaders across Loop
• Act decisively with transparency, and make decisions through the lens of Loop’s core values
Your Expereince
• People management experience in B2B SaaS sales, scaling teams 2-3x in size
• You’ve worked at a startup company (or a few) and know what it means to make it through the various stages of rapid growth
• You have led from the front, know how to execute cold emails, calls, social, and writing sequences, and will do so to teach the team what good looks like
• Experience developing GTM motions and strategies that apply to both large customer acquisition and small customer acquisition
• Experience leveraging analytics and tools in innovative ways to drive efficiency and scale
• Experience successfully recruiting, hiring, and developing high-performing teams and leading them through continuous change as the day-to-day operating environment evolves in order to scale
• You have a collaborative work style and have created exceptional partnerships with your peers in Sales, Partnerships, and Marketing as well as with other internal and external stakeholders, and quickly became one of their favorite people to work with
• Experience in the ecommerce SaaS ecosystem, Shopify preferred
#LI-JG1
In a perfect world, Loop wouldn’t exist. If we had our way, we’d live in a world where we’re mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn’t perfect and often breaks. Loop creates second chances.
We’re starting by revolutionizing the post-purchase experience. We’ve taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We’re building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we’ll give you space and trust you to fill it.
Learn more about us here: https://loopreturns.com/careers.
You can review our privacy notice here Show more details...
Right away, we’ve listed what we think you’ll be spending your time on. We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and... different phases.
This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
What You’ll Do
• Create an energetic sales environment every day for your group of distributed Business Development Representatives (BDRs)
• Coach BDRs directly to uplevel their knowledge and skills so your team is consistently performing at or above their goals
• Ramp newly hired BDRs so that they are comfortable, confident, and productive in their role more quickly than their predecessors were
• Scale the team while maintaining high performance across BDRs, improving efficiency and effectiveness of outreach through strategy, tactics, and execution developed in tandem with other Demand Generation functions and Sales Leadership
• Develop and maintain a deep understanding of our market space, its players, our buyers, and their pain points, our platform, and the impact it has on the merchants we serve
• Coach and make decisions using data-driven analysis in order to problem-solve with BDRs, peers, and leaders
• Recognize and celebrate success and failure, always with a focus on what to learn and improve
• Support the design and deployment of incentive programs to drive desired behavior changes and outcomes
• Support the development and delivery of training content (ecommerce, product, competitors, how we conduct outreach and discovery, etc.) to position team members for success
• Build a team that grows into highly impactful Account Executives and leaders across Loop
• Act decisively with transparency, and make decisions through the lens of Loop’s core values
Your Expereince
• People management experience in B2B SaaS sales, scaling teams 2-3x in size
• You’ve worked at a startup company (or a few) and know what it means to make it through the various stages of rapid growth
• You have led from the front, know how to execute cold emails, calls, social, and writing sequences, and will do so to teach the team what good looks like
• Experience developing GTM motions and strategies that apply to both large customer acquisition and small customer acquisition
• Experience leveraging analytics and tools in innovative ways to drive efficiency and scale
• Experience successfully recruiting, hiring, and developing high-performing teams and leading them through continuous change as the day-to-day operating environment evolves in order to scale
• You have a collaborative work style and have created exceptional partnerships with your peers in Sales, Partnerships, and Marketing as well as with other internal and external stakeholders, and quickly became one of their favorite people to work with
• Experience in the ecommerce SaaS ecosystem, Shopify preferred
#LI-JG1
In a perfect world, Loop wouldn’t exist. If we had our way, we’d live in a world where we’re mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn’t perfect and often breaks. Loop creates second chances.
We’re starting by revolutionizing the post-purchase experience. We’ve taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We’re building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we’ll give you space and trust you to fill it.
Learn more about us here: https://loopreturns.com/careers.
You can review our privacy notice here Show more details...
via Simplify
posted_at: 14 days agoschedule_type: Full-time
Marketing at Loop is about being relatable to e-commerce brands. Providing ongoing value and connection that leads people to love our brand, love our product, and become a customer. The team is changing the way brands look at returns and turning that into demand for the sales team.
Loop’s Demand Generation Specialist will be an instrumental part of growing our Demand Generation team by executing... key campaign activities. Execution of these may
Marketing at Loop is about being relatable to e-commerce brands. Providing ongoing value and connection that leads people to love our brand, love our product, and become a customer. The team is changing the way brands look at returns and turning that into demand for the sales team.
Loop’s Demand Generation Specialist will be an instrumental part of growing our Demand Generation team by executing... key campaign activities. Execution of these may include but is not limited to creating email marketing content, writing ad copy, and building landing pages. This role will be responsible for generating pipeline and increasing product adoption from existing Loop customers through demand generation campaigns.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
What You’ll Do:
• Collaborate with Marketing to execute integrated marketing campaigns
• Build, launch, and project manage small marketing campaigns
• Test and analyze performance in emails, landing pages, and more to ensure the highest possible conversion
• Execute against a Customer Marketing strategy in an effort to increase awareness of features and products, generate expansion opportunities, and increase overall product adoption
• Partner with Product and Partner Marketing to identify key partners and integrations to promote
• Work with internal and external stakeholders to gather feedback and campaign ideas as well as communicate campaign launches and updates
• Analyze campaign performance across multiple channels to measure the success of campaigns
• Maintain HubSpot data quality by cleansing and uploading lists
Your Experience:
• 1+ Experience working in the eCommerce industry
• 1+ years of experience in a fast-paced or startup environment
• Proven, consistent success in exceeding assigned recurring goals
• Networking expert with superb verbal, phone & written communication skills
• Able to perform in a quick-changing environment where priorities can shift between multiple projects
• Experience using a CRM and Marketing Automation Tool, Hubspot preferred
• Experience in WordPress
• A positive team-oriented attitude and desire to win are a must
• Self-directed, a quick study, and an enthusiastic team player with a desire to pursue a career in marketing
#LI-KD1
In a perfect world, Loop wouldn’t exist. If we had our way, we’d live in a world where we’re mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn’t perfect and often breaks. Loop creates second chances.
We’re starting by revolutionizing the post-purchase experience. We’ve taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We’re building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we’ll give you space and trust you to fill it.
Learn more about us here: https://loopreturns.com/careers.
You can review our privacy notice here Show more details...
Loop’s Demand Generation Specialist will be an instrumental part of growing our Demand Generation team by executing... key campaign activities. Execution of these may include but is not limited to creating email marketing content, writing ad copy, and building landing pages. This role will be responsible for generating pipeline and increasing product adoption from existing Loop customers through demand generation campaigns.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
What You’ll Do:
• Collaborate with Marketing to execute integrated marketing campaigns
• Build, launch, and project manage small marketing campaigns
• Test and analyze performance in emails, landing pages, and more to ensure the highest possible conversion
• Execute against a Customer Marketing strategy in an effort to increase awareness of features and products, generate expansion opportunities, and increase overall product adoption
• Partner with Product and Partner Marketing to identify key partners and integrations to promote
• Work with internal and external stakeholders to gather feedback and campaign ideas as well as communicate campaign launches and updates
• Analyze campaign performance across multiple channels to measure the success of campaigns
• Maintain HubSpot data quality by cleansing and uploading lists
Your Experience:
• 1+ Experience working in the eCommerce industry
• 1+ years of experience in a fast-paced or startup environment
• Proven, consistent success in exceeding assigned recurring goals
• Networking expert with superb verbal, phone & written communication skills
• Able to perform in a quick-changing environment where priorities can shift between multiple projects
• Experience using a CRM and Marketing Automation Tool, Hubspot preferred
• Experience in WordPress
• A positive team-oriented attitude and desire to win are a must
• Self-directed, a quick study, and an enthusiastic team player with a desire to pursue a career in marketing
#LI-KD1
In a perfect world, Loop wouldn’t exist. If we had our way, we’d live in a world where we’re mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn’t perfect and often breaks. Loop creates second chances.
We’re starting by revolutionizing the post-purchase experience. We’ve taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We’re building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we’ll give you space and trust you to fill it.
Learn more about us here: https://loopreturns.com/careers.
You can review our privacy notice here Show more details...
via Simplify
posted_at: 17 days agoschedule_type: Full-time
The Engineering Team at Loop is a balance of agility, consistency, and performance. These are the pillars that allow the team to constantly and consistently deliver value that matters to customers. That customer intimacy is what allows our engineering teams to be the best in our space, and bring the best ideas to the market.
We are looking for a human who is a service oriented leader, focused on... creating new capabilities for Loop through the lens
The Engineering Team at Loop is a balance of agility, consistency, and performance. These are the pillars that allow the team to constantly and consistently deliver value that matters to customers. That customer intimacy is what allows our engineering teams to be the best in our space, and bring the best ideas to the market.
We are looking for a human who is a service oriented leader, focused on... creating new capabilities for Loop through the lens of your team and its people. You have a growth mindset and are always looking for win-win solutions to challenge problems of scale, and software delivery.
Right away, we’ve listed what we think you’ll be spending your time on. We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and different phases.
This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
Our Tech Stack:
While we use certain core technologies at Loop, the exact tech stack each team uses varies. To give you an idea of what you might work with should you join us, here are some examples: Vue.js, PHP9/Laravel, Node.js, AWS Lambda, MySQL, DynamoDB, Docker, AWS Cloud, Serverless Framework, Atlassian.
What You’ll Do:
• You have deep knowledge of scaling and designing integration based software that encompasses some of the following concepts: Test automation, High volume API networks, High volume data persistence and reporting, Continuous delivery, Highly configurable products and self service B2B products
• Manage and grow a high performing, self managing, inclusive team.
• Ensure continuous delivery of high value software and continuous improvement.
• Facilitate and guide engineering operations, including being accountable for the SDLC.
• Create accountability within and across departments.
• Review and inspect technical decision making to ensure it aligns with company needs and goals.
• Grow individuals capable of being the next era of Engineering Managers at Loop.
• Each team that uses Loop depends on us to manage a very important part of their customer experience.
• Their trust is why we’re able to do what we do, and as an Engineering Manager you’ll be responsible for laying the foundation by being open, honest, and reliable.
Your Experience:
• 3+ years of experience managing product-focused software engineering teams.
• Experience in a SaaS company is highly desirable, along with startup experience.
• Any experience within an ecommerce environment would be a huge advantage.
• An experienced and foundational understanding of modern software delivery techniques and architectures.
• You have promoted and modeled values in a way that builds engagement and trust amongst the members of your past teams and communities.
• You deeply understand technical software and are able to communicate it clearly to many different audiences, technical or not.
• You have effectively handled requests from multiple stakeholders, manage expectations, and have proven to effectively prioritize your work.
• You are open to criticism and feedback, and have delivered both to create a culture of accountability and performance.
#LI-ST1
In a perfect world, Loop wouldn’t exist. If we had our way, we’d live in a world where we’re mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn’t perfect and often breaks. Loop creates second chances.
We’re starting by revolutionizing the post-purchase experience. We’ve taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We’re building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we’ll give you space and trust you to fill it.
Learn more about us here: https://loopreturns.com/careers.
You can review our privacy notice here Show more details...
We are looking for a human who is a service oriented leader, focused on... creating new capabilities for Loop through the lens of your team and its people. You have a growth mindset and are always looking for win-win solutions to challenge problems of scale, and software delivery.
Right away, we’ve listed what we think you’ll be spending your time on. We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and different phases.
This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
Our Tech Stack:
While we use certain core technologies at Loop, the exact tech stack each team uses varies. To give you an idea of what you might work with should you join us, here are some examples: Vue.js, PHP9/Laravel, Node.js, AWS Lambda, MySQL, DynamoDB, Docker, AWS Cloud, Serverless Framework, Atlassian.
What You’ll Do:
• You have deep knowledge of scaling and designing integration based software that encompasses some of the following concepts: Test automation, High volume API networks, High volume data persistence and reporting, Continuous delivery, Highly configurable products and self service B2B products
• Manage and grow a high performing, self managing, inclusive team.
• Ensure continuous delivery of high value software and continuous improvement.
• Facilitate and guide engineering operations, including being accountable for the SDLC.
• Create accountability within and across departments.
• Review and inspect technical decision making to ensure it aligns with company needs and goals.
• Grow individuals capable of being the next era of Engineering Managers at Loop.
• Each team that uses Loop depends on us to manage a very important part of their customer experience.
• Their trust is why we’re able to do what we do, and as an Engineering Manager you’ll be responsible for laying the foundation by being open, honest, and reliable.
Your Experience:
• 3+ years of experience managing product-focused software engineering teams.
• Experience in a SaaS company is highly desirable, along with startup experience.
• Any experience within an ecommerce environment would be a huge advantage.
• An experienced and foundational understanding of modern software delivery techniques and architectures.
• You have promoted and modeled values in a way that builds engagement and trust amongst the members of your past teams and communities.
• You deeply understand technical software and are able to communicate it clearly to many different audiences, technical or not.
• You have effectively handled requests from multiple stakeholders, manage expectations, and have proven to effectively prioritize your work.
• You are open to criticism and feedback, and have delivered both to create a culture of accountability and performance.
#LI-ST1
In a perfect world, Loop wouldn’t exist. If we had our way, we’d live in a world where we’re mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn’t perfect and often breaks. Loop creates second chances.
We’re starting by revolutionizing the post-purchase experience. We’ve taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We’re building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we’ll give you space and trust you to fill it.
Learn more about us here: https://loopreturns.com/careers.
You can review our privacy notice here Show more details...
via Simplify
posted_at: 17 days agoschedule_type: Full-time
The Engineering Team at Loop is a balance of agility, consistency, and performance. These are the pillars that allow the team to constantly and consistently deliver value that matters to customers. That customer intimacy is what allows our engineering teams to be the best in our space, and bring the best ideas to the market.
Right away, we’ve listed what we think you’ll be spending your time on... We’re growing fast, and growth means the challenges
The Engineering Team at Loop is a balance of agility, consistency, and performance. These are the pillars that allow the team to constantly and consistently deliver value that matters to customers. That customer intimacy is what allows our engineering teams to be the best in our space, and bring the best ideas to the market.
Right away, we’ve listed what we think you’ll be spending your time on... We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and different phases.
This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
Our Tech Stack:
While we use certain core technologies at Loop, the exact tech stack each team uses varies. To give you an idea of what you might work with should you join us, here are some examples: Vue.js, PHP8.1/Laravel10, Node.js, AWS Lambda, MySQL, DynamoDB, Docker, AWS Cloud, Serverless Framework, Atlassian.
Challenge: Contribute while leading to build the best ecommerce post-purchase platform in the market
• Design, build and maintain web applications, APIs and lambdas for the Loop product line.
• Solve complex technical issues for our merchants and our partners, and care most about giving them an exceptional experience.
Your experience:
• 7+ years experience of software engineering experience, specifically having experience with PHP 8.1 / Laravel 10, AWS Serverless (and we use Vue.JS on the front-end, too).
• You have significant web development experience using modern tooling.
• Demonstrated hands-on experience building web applications and APIs.
Challenge: Guide and solidify the engineering practices that Loop needs to be successful, with a focus on scalability, repeatability and reliability
• Develop solid automated unit and integration tests.
• Maintain a healthy, continuous integration/deployment process.
• Lead, assess, and make recommendations as to what our best practices should be so we scale effectively, and advocate for these with the engineering team.
Your experience:
• Have led and participated in effective testing processes on previous teams, and have opinions about how to create a quality-driven development process.
• Worked in environments that had continuous integration/deployment, and had a hand in scaling those processes.
• Can share examples of how you have practiced test driven and behavior driven development, and how you’ve advocated for the practices with the rest of your team.
• You have worked and thrive in an agile development environment and can speak to the principles of agility, as well as the specific tactics you employed.
• If you’ve worked closely with product managers, designers and user experience experts, that’s a plus for us.
Challenge: Elevate the engineering culture at Loop
• You should show great empathy towards your teammates and support them as humans that show up each day, to ensure that everyone can bring their best, most authentic selves and feel fulfilled at work.
• You should be intellectually curious, and always be on the lookout for opportunities to learn, grow and level up.
• You should have a strong excellence reflex and bias for action. You leave things better than you find them, and don’t wait for permission to address real problems.
• You feel a strong sense of ownership over your work, where it’s going and why it’s important.
• You can appreciate the balance between collaboration, consensus, and empathy, yet understand that sometimes there needs to be a bias for action based decision making that you must align yourself with.
• You can step up to lead initiatives, even when it makes you scared.
Your experience:
• You know the kind of team you thrive on, and can speak of the best teams you’ve been a part of and what made it so great.
• You can speak to the times in your career when you experienced rapid growth, know your learning style well and how to maximize what you get out of each project you take on.
• You have examples of having crucial conversations, such as giving feedback to a boss, customer or peer, admitting a mistake with humility and vulnerability.
• You can speak to the times you left things better than you found them, and negotiated with your team and stakeholders over doing things differently and how it helped.
• You have examples of times when a team decision didn’t go the way you wanted, but you still were able to fully commit to the direction and drive progress.
• You know what it’s like to stretch yourself beyond what you think you can do, and have stories to share about when you went beyond and succeeded and when you tried and failed.
#LI-ST1
In a perfect world, Loop wouldn’t exist. If we had our way, we’d live in a world where we’re mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn’t perfect and often breaks. Loop creates second chances.
We’re starting by revolutionizing the post-purchase experience. We’ve taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We’re building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we’ll give you space and trust you to fill it.
Learn more about us here: https://loopreturns.com/careers.
You can review our privacy notice here Show more details...
Right away, we’ve listed what we think you’ll be spending your time on... We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and different phases.
This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
Our Tech Stack:
While we use certain core technologies at Loop, the exact tech stack each team uses varies. To give you an idea of what you might work with should you join us, here are some examples: Vue.js, PHP8.1/Laravel10, Node.js, AWS Lambda, MySQL, DynamoDB, Docker, AWS Cloud, Serverless Framework, Atlassian.
Challenge: Contribute while leading to build the best ecommerce post-purchase platform in the market
• Design, build and maintain web applications, APIs and lambdas for the Loop product line.
• Solve complex technical issues for our merchants and our partners, and care most about giving them an exceptional experience.
Your experience:
• 7+ years experience of software engineering experience, specifically having experience with PHP 8.1 / Laravel 10, AWS Serverless (and we use Vue.JS on the front-end, too).
• You have significant web development experience using modern tooling.
• Demonstrated hands-on experience building web applications and APIs.
Challenge: Guide and solidify the engineering practices that Loop needs to be successful, with a focus on scalability, repeatability and reliability
• Develop solid automated unit and integration tests.
• Maintain a healthy, continuous integration/deployment process.
• Lead, assess, and make recommendations as to what our best practices should be so we scale effectively, and advocate for these with the engineering team.
Your experience:
• Have led and participated in effective testing processes on previous teams, and have opinions about how to create a quality-driven development process.
• Worked in environments that had continuous integration/deployment, and had a hand in scaling those processes.
• Can share examples of how you have practiced test driven and behavior driven development, and how you’ve advocated for the practices with the rest of your team.
• You have worked and thrive in an agile development environment and can speak to the principles of agility, as well as the specific tactics you employed.
• If you’ve worked closely with product managers, designers and user experience experts, that’s a plus for us.
Challenge: Elevate the engineering culture at Loop
• You should show great empathy towards your teammates and support them as humans that show up each day, to ensure that everyone can bring their best, most authentic selves and feel fulfilled at work.
• You should be intellectually curious, and always be on the lookout for opportunities to learn, grow and level up.
• You should have a strong excellence reflex and bias for action. You leave things better than you find them, and don’t wait for permission to address real problems.
• You feel a strong sense of ownership over your work, where it’s going and why it’s important.
• You can appreciate the balance between collaboration, consensus, and empathy, yet understand that sometimes there needs to be a bias for action based decision making that you must align yourself with.
• You can step up to lead initiatives, even when it makes you scared.
Your experience:
• You know the kind of team you thrive on, and can speak of the best teams you’ve been a part of and what made it so great.
• You can speak to the times in your career when you experienced rapid growth, know your learning style well and how to maximize what you get out of each project you take on.
• You have examples of having crucial conversations, such as giving feedback to a boss, customer or peer, admitting a mistake with humility and vulnerability.
• You can speak to the times you left things better than you found them, and negotiated with your team and stakeholders over doing things differently and how it helped.
• You have examples of times when a team decision didn’t go the way you wanted, but you still were able to fully commit to the direction and drive progress.
• You know what it’s like to stretch yourself beyond what you think you can do, and have stories to share about when you went beyond and succeeded and when you tried and failed.
#LI-ST1
In a perfect world, Loop wouldn’t exist. If we had our way, we’d live in a world where we’re mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn’t perfect and often breaks. Loop creates second chances.
We’re starting by revolutionizing the post-purchase experience. We’ve taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We’re building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we’ll give you space and trust you to fill it.
Learn more about us here: https://loopreturns.com/careers.
You can review our privacy notice here Show more details...
via Chatstrike
schedule_type: Full-time
The Sales Team at Loop is the engine that powers the business. In an ever evolving market and company, the sales team seeks to provide revenue and stability that can accelerate our vision to market.
We’ve listed what we think you’ll be spending your time on right away. We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and different... phases.
This is an indispensable role with
The Sales Team at Loop is the engine that powers the business. In an ever evolving market and company, the sales team seeks to provide revenue and stability that can accelerate our vision to market.
We’ve listed what we think you’ll be spending your time on right away. We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and different... phases.
This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
Be accountable to lead generation goals that turn into ideal sales opportunities for the best e-commerce returns platform ever
• Discover ideal merchants for Loop, get them attracted to our product and partner with our sales team to close deals with urgency
• Uncover sales opportunities through any means necessary - this will include mostly email, but also phone, social media, text, LinkedIn, and Loop-provided lead generation platforms
• Act as THE voice of our market, sharing insights with our sales, marketing, merchant success and product teams so we can be exceptional at responding to market needs
• Maintain exceptional partnerships with prospects - you know a loss is never permanent
Your experience:
• You have a history of meeting (or exceeding!) lead generation goals throughout your career
• Can engage in conversation with anyone effortlessly and quickly become one of their favorite people to work with
• Can share a couple examples of when you’ve taken a loss and relentlessly turned it into a win
• You’ve mastered a CRM in a previous role (we use HubSpot)
Elevate the business development culture at Loop
• The business development function is new to Loop but already driving significant results - your role will help define what that function looks like and how it contributes as we grow
• We’ll look to you to provide leadership on your team, by supporting your team members and making everyone around you better
Your experience:
• Made your role better than you found it by proactively seeking coaching, and creating and continuously improving expectations, processes and supporting content
• Can share a couple examples of how you’ve spread your expertise to coworkers with the goal of leveling up the skills of your team Show more details...
We’ve listed what we think you’ll be spending your time on right away. We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and different... phases.
This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
Be accountable to lead generation goals that turn into ideal sales opportunities for the best e-commerce returns platform ever
• Discover ideal merchants for Loop, get them attracted to our product and partner with our sales team to close deals with urgency
• Uncover sales opportunities through any means necessary - this will include mostly email, but also phone, social media, text, LinkedIn, and Loop-provided lead generation platforms
• Act as THE voice of our market, sharing insights with our sales, marketing, merchant success and product teams so we can be exceptional at responding to market needs
• Maintain exceptional partnerships with prospects - you know a loss is never permanent
Your experience:
• You have a history of meeting (or exceeding!) lead generation goals throughout your career
• Can engage in conversation with anyone effortlessly and quickly become one of their favorite people to work with
• Can share a couple examples of when you’ve taken a loss and relentlessly turned it into a win
• You’ve mastered a CRM in a previous role (we use HubSpot)
Elevate the business development culture at Loop
• The business development function is new to Loop but already driving significant results - your role will help define what that function looks like and how it contributes as we grow
• We’ll look to you to provide leadership on your team, by supporting your team members and making everyone around you better
Your experience:
• Made your role better than you found it by proactively seeking coaching, and creating and continuously improving expectations, processes and supporting content
• Can share a couple examples of how you’ve spread your expertise to coworkers with the goal of leveling up the skills of your team Show more details...
via Chatstrike
schedule_type: Full-time
The Engineering Team at Loop is a balance of agility, consistency, and performance. These are the pillars that allow the team to constantly and consistently deliver value that matters to customers. That customer intimacy is what allows our engineering teams to be the best in our space, and bring the best ideas to the market.
Right away, we’ve listed what we think you’ll be spending your time on... We’re growing fast, and growth means the challenges
The Engineering Team at Loop is a balance of agility, consistency, and performance. These are the pillars that allow the team to constantly and consistently deliver value that matters to customers. That customer intimacy is what allows our engineering teams to be the best in our space, and bring the best ideas to the market.
Right away, we’ve listed what we think you’ll be spending your time on... We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and different phases.
This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
Our Tech Stack:
While we use certain core technologies at Loop, the exact tech stack each team uses varies. To give you an idea of what you might work with should you join us, here are some examples: Vue.js, PHP7/Laravel, Node.js, AWS Lambda, MySQL, DynamoDB, Docker, AWS Cloud, Serverless Framework, Atlassian.
Our hiring process is tech stack agnostic.
Challenge: Contribute to building the best ecommerce post-purchase platform in the market
• Design, build and maintain web applications, APIs and lambdas for the Loop product line
• Solve complex technical issues for our merchants and our partners, and care most about giving them an exceptional experience
Your experience:
• You have significant web development experience using modern tooling
• Demonstrated hands-on experience building web applications and APIs
• If you have experience with Vue.js, PHP7 / Laravel, or AWS Serverless, that’s a huge plus for us
Challenge: Help solidify the engineering practices that Loop needs to be successful, with a focus on scalability, repeatability and reliability
• Develop solid automated unit and integration tests
• Maintain a healthy, continuous integration/deployment process
• Assess and make recommendations as to what our best practices should be so we scale effectively, and advocate for these with the engineering team
Your experience:
• Have participated in effective testing processes on previous teams, and have opinions about how to create a quality-driven development process
• Worked in environments that had continuous integration/deployment, and had a hand in scaling those processes
• Can share examples of how you have practiced test driven and behavior driven development, and how you’ve advocated for the practices with the rest of your team
• You have worked and thrive in an agile development environment and can speak to the principles of agility, as well as the specific tactics you employed
• If you’ve worked closely with product managers, designers and user experience experts, that’s a plus for us
Challenge: Elevate the engineering culture at Loop
• You should show great empathy towards your teammates and support them as humans that show up each day, to ensure that everyone can bring their best, most authentic selves and feel fulfilled at work.
• You should be intellectually curious, and always be on the lookout for opportunities to learn, grow and level up.
• You should have a strong excellence reflex and bias for action. You leave things better than you find them, and don’t wait for permission to address real problems.
• You feel a strong sense of ownership over your work, where it’s going and why it’s important.
• You can appreciate the balance between collaboration, consensus, and empathy, yet understand that sometimes there needs to be a bias for action based decision making that you must align yourself with.
• You can step up to lead initiatives, even when it makes you scared.
Your experience:
• You know the kind of team you thrive on, and can speak of the best teams you’ve been a part of and what made it so great.
• You can speak to the times in your career when you experienced rapid growth, know your learning style well and how to maximize what you get out of each project you take on.
• You have examples of having crucial conversations, such as giving feedback to a boss, customer or peer, admitting a mistake with humility and vulnerability.
• You can speak to the times you left things better than you found them, and negotiated with your team and stakeholders over doing things differently and how it helped.
• You have examples of times when a team decision didn’t go the way you wanted, but you still were able to fully commit to the direction and drive progress.
• You know what it’s like to stretch yourself beyond what you think you can do, and have stories to share about when you went beyond and succeeded and when you tried and failed Show more details...
Right away, we’ve listed what we think you’ll be spending your time on... We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and different phases.
This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
Our Tech Stack:
While we use certain core technologies at Loop, the exact tech stack each team uses varies. To give you an idea of what you might work with should you join us, here are some examples: Vue.js, PHP7/Laravel, Node.js, AWS Lambda, MySQL, DynamoDB, Docker, AWS Cloud, Serverless Framework, Atlassian.
Our hiring process is tech stack agnostic.
Challenge: Contribute to building the best ecommerce post-purchase platform in the market
• Design, build and maintain web applications, APIs and lambdas for the Loop product line
• Solve complex technical issues for our merchants and our partners, and care most about giving them an exceptional experience
Your experience:
• You have significant web development experience using modern tooling
• Demonstrated hands-on experience building web applications and APIs
• If you have experience with Vue.js, PHP7 / Laravel, or AWS Serverless, that’s a huge plus for us
Challenge: Help solidify the engineering practices that Loop needs to be successful, with a focus on scalability, repeatability and reliability
• Develop solid automated unit and integration tests
• Maintain a healthy, continuous integration/deployment process
• Assess and make recommendations as to what our best practices should be so we scale effectively, and advocate for these with the engineering team
Your experience:
• Have participated in effective testing processes on previous teams, and have opinions about how to create a quality-driven development process
• Worked in environments that had continuous integration/deployment, and had a hand in scaling those processes
• Can share examples of how you have practiced test driven and behavior driven development, and how you’ve advocated for the practices with the rest of your team
• You have worked and thrive in an agile development environment and can speak to the principles of agility, as well as the specific tactics you employed
• If you’ve worked closely with product managers, designers and user experience experts, that’s a plus for us
Challenge: Elevate the engineering culture at Loop
• You should show great empathy towards your teammates and support them as humans that show up each day, to ensure that everyone can bring their best, most authentic selves and feel fulfilled at work.
• You should be intellectually curious, and always be on the lookout for opportunities to learn, grow and level up.
• You should have a strong excellence reflex and bias for action. You leave things better than you find them, and don’t wait for permission to address real problems.
• You feel a strong sense of ownership over your work, where it’s going and why it’s important.
• You can appreciate the balance between collaboration, consensus, and empathy, yet understand that sometimes there needs to be a bias for action based decision making that you must align yourself with.
• You can step up to lead initiatives, even when it makes you scared.
Your experience:
• You know the kind of team you thrive on, and can speak of the best teams you’ve been a part of and what made it so great.
• You can speak to the times in your career when you experienced rapid growth, know your learning style well and how to maximize what you get out of each project you take on.
• You have examples of having crucial conversations, such as giving feedback to a boss, customer or peer, admitting a mistake with humility and vulnerability.
• You can speak to the times you left things better than you found them, and negotiated with your team and stakeholders over doing things differently and how it helped.
• You have examples of times when a team decision didn’t go the way you wanted, but you still were able to fully commit to the direction and drive progress.
• You know what it’s like to stretch yourself beyond what you think you can do, and have stories to share about when you went beyond and succeeded and when you tried and failed Show more details...
via Chatstrike
schedule_type: Full-time
The People Team is building a humane work experience that prioritizes empathy, connection and wellbeing through every milestone in the employee experience. The team’s goal is to provide a special place in everyone’s career, define an industry, and encourage everyone to become a better person while doing it.
Right away, we’ve listed what we think you’ll be spending your time on. We’re growing... fast, and growth means the challenges we’ll
The People Team is building a humane work experience that prioritizes empathy, connection and wellbeing through every milestone in the employee experience. The team’s goal is to provide a special place in everyone’s career, define an industry, and encourage everyone to become a better person while doing it.
Right away, we’ve listed what we think you’ll be spending your time on. We’re growing... fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and different phases.
This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
Priority 1: Play a primary role in building Loop by leading the growth of our teams
• Lead recruitment for all roles and all levels across Loop, prioritizing high-quality candidates who turn into high-impact employees - you’ll be measured by your ability to fill roles with a sense of urgency and with talented humans
• Craft an exceptional candidate experience and introduce initiatives to use candidate feedback to improve internal processes - you’ll be measured by candidate feedback we solicit and your ability to put it into action
• Expand the representation of our employees, prioritizing diverse and inclusive recruiting processes and introducing initiatives to support achieving our company demographic goals - you’ll be measured by the diversity of your candidates slates and how your results roll up to company representation goals
• Keep all your information totally updated and accurate in our recruiting tools (Lever, LinkedIn, Notion, Asana, Welcome, Google Sheets). Others should be able to look at your work and know where things stand all the time
• Introduce employment branding strategies to establish Loop’s brand as a phenomenal place to grow a career and become a better human - we’re a startup that must build our brand from scratch to ensure we can grow as fast as we need to
Your experience:
• 5 or more years of full lifecycle recruiting experience
• Experience working in a startup environment
• Experience recruiting technical roles
• Have a tried and true method for picking up literally any role and figuring out how to recruit it successfully
• Have a proven track record of filling roles with talented candidates who became employees with solid performance once in their role
• Created noteworthy relationships with your candidates and earned yourself a reputation of one of their favorite recruiters in their careers
• Have a system for managing all the details you’re in charge of and feel confident about your ability to stay organized and detail-oriented
• Able to share a few examples of how you’ve improved diversity on teams
Priority 2: Coach Loop teams on how to build an unparalleled recruiting practice
• Like a typical startup, you’ll be working with hiring teams with varying levels of experience and skills in recruiting - you should love coaching them to improve their skills each time you work with them
• Craft an exceptional hiring manager experience and introduce initiatives to use hiring manager feedback to improve internal processes - you’ll be measured by hiring manager feedback we solicit and your ability to put it into action
• Communicate, communicate, communicate. You should embrace the challenges of setting clear expectations, proactively communicating (no hunting down updates here!) and creating cultures of feedback with your partners
Your experience:
• Have several examples of actions you took to level-up the recruiting skills of your hiring teams
• Created exceptional partnerships with your internal partners and quickly became one of their favorite people to work with
• Can share a couple examples of when you’ve had to lean into tough conversations with your partners, both giving and receiving difficult, but important, feedback
• You’re ultra-responsive and have your personal communication on lock - others should note this as a superpower of yours
Priority 3: Elevate the People culture at Loop
• You’ll be joining a small People team at Loop - you should feel excited by the need to solve problems and dig in, wherever needed. Truly nothing is “not your job”
• An important part of building our recruiting function is to lean into continuous improvement. You should feel eager to enter an “agile” culture - we experiment, measure, reflect and iterate
• We’ll look to you to provide recruiting leadership on your team, by evangelizing our mission/vision/values and making everyone around you better
• It’s important for everyone at Loop to “act like an owner” - that means taking personal responsibility for doing what’s best for Loop and holding yourself and your team members accountable
Your experience:
• Made your role better than you found it by proactively creating and continuously improving expectations, processes and supporting content
• You know the kind of team you thrive on, and can speak of the best teams you’ve been a part of and what made them so great
• Can share a couple examples of how you’ve spread your expertise to coworkers with the goal of leveling up the skills of your team Show more details...
Right away, we’ve listed what we think you’ll be spending your time on. We’re growing... fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and different phases.
This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
Priority 1: Play a primary role in building Loop by leading the growth of our teams
• Lead recruitment for all roles and all levels across Loop, prioritizing high-quality candidates who turn into high-impact employees - you’ll be measured by your ability to fill roles with a sense of urgency and with talented humans
• Craft an exceptional candidate experience and introduce initiatives to use candidate feedback to improve internal processes - you’ll be measured by candidate feedback we solicit and your ability to put it into action
• Expand the representation of our employees, prioritizing diverse and inclusive recruiting processes and introducing initiatives to support achieving our company demographic goals - you’ll be measured by the diversity of your candidates slates and how your results roll up to company representation goals
• Keep all your information totally updated and accurate in our recruiting tools (Lever, LinkedIn, Notion, Asana, Welcome, Google Sheets). Others should be able to look at your work and know where things stand all the time
• Introduce employment branding strategies to establish Loop’s brand as a phenomenal place to grow a career and become a better human - we’re a startup that must build our brand from scratch to ensure we can grow as fast as we need to
Your experience:
• 5 or more years of full lifecycle recruiting experience
• Experience working in a startup environment
• Experience recruiting technical roles
• Have a tried and true method for picking up literally any role and figuring out how to recruit it successfully
• Have a proven track record of filling roles with talented candidates who became employees with solid performance once in their role
• Created noteworthy relationships with your candidates and earned yourself a reputation of one of their favorite recruiters in their careers
• Have a system for managing all the details you’re in charge of and feel confident about your ability to stay organized and detail-oriented
• Able to share a few examples of how you’ve improved diversity on teams
Priority 2: Coach Loop teams on how to build an unparalleled recruiting practice
• Like a typical startup, you’ll be working with hiring teams with varying levels of experience and skills in recruiting - you should love coaching them to improve their skills each time you work with them
• Craft an exceptional hiring manager experience and introduce initiatives to use hiring manager feedback to improve internal processes - you’ll be measured by hiring manager feedback we solicit and your ability to put it into action
• Communicate, communicate, communicate. You should embrace the challenges of setting clear expectations, proactively communicating (no hunting down updates here!) and creating cultures of feedback with your partners
Your experience:
• Have several examples of actions you took to level-up the recruiting skills of your hiring teams
• Created exceptional partnerships with your internal partners and quickly became one of their favorite people to work with
• Can share a couple examples of when you’ve had to lean into tough conversations with your partners, both giving and receiving difficult, but important, feedback
• You’re ultra-responsive and have your personal communication on lock - others should note this as a superpower of yours
Priority 3: Elevate the People culture at Loop
• You’ll be joining a small People team at Loop - you should feel excited by the need to solve problems and dig in, wherever needed. Truly nothing is “not your job”
• An important part of building our recruiting function is to lean into continuous improvement. You should feel eager to enter an “agile” culture - we experiment, measure, reflect and iterate
• We’ll look to you to provide recruiting leadership on your team, by evangelizing our mission/vision/values and making everyone around you better
• It’s important for everyone at Loop to “act like an owner” - that means taking personal responsibility for doing what’s best for Loop and holding yourself and your team members accountable
Your experience:
• Made your role better than you found it by proactively creating and continuously improving expectations, processes and supporting content
• You know the kind of team you thrive on, and can speak of the best teams you’ve been a part of and what made them so great
• Can share a couple examples of how you’ve spread your expertise to coworkers with the goal of leveling up the skills of your team Show more details...
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