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Most recent job postings at Lucidchart
via Tarta.ai
posted_at: 1 day agoschedule_type: Full-time
At Lucid, we are creating the essential visual productivity platform that helps anyone understand and share ideas, information, and processes with clarity.The Customer Success Team plays a central role at Lucid Software, ensuring that our most valuable customers are able to maximize the value they obtain through adoption of our products. Each Customer Success Manager ("CSM") serves as a trusted advisor to a portfolio of accounts, developing an intimate
At Lucid, we are creating the essential visual productivity platform that helps anyone understand and share ideas, information, and processes with clarity.The Customer Success Team plays a central role at Lucid Software, ensuring that our most valuable customers are able to maximize the value they obtain through adoption of our products. Each Customer Success Manager ("CSM") serves as a trusted advisor to a portfolio of accounts, developing an intimate understanding of each customer's business objectives and providing change management and subject matter expertise to support their customers in achieving those objectives through Lucidchart.Lucid is a hybrid, remote-friendly workplace. We promote a healthy work-life balance by allowing employees to work remotely or from one of our offices in Utah or North Carolina. Our mission is to help teams see and build the future. And we hold true to our core values of: (1) Innovation in everything we do; (2) Passion & excellence in every area; (3... Providing individual empowerment, initiative and ownership; and (4) Teamwork over ego.Responsibilities: Develop an understanding of each customer's business objectives and a strategy for supporting the customer in achieving those objectives through successful Lucidchart adoption Establish a foundation for success with each new account through technical and strategic onboarding change management processes, including account configuration, product and best practices training, and end-user awareness campaigns Continually work with accounts to support ongoing successful adoption of Lucidchart Serve as the primary interface with customers to manage and resolve any critical situations Perform periodic business reviews with customers to confirm satisfaction, resolve technical issues, and continually drive successful product adoption Develop relationships with influential users and convert them into Lucidchart champions Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among customers Develop tools, processes and best practices to ensure customers are realizing the greatest possible value from Lucidchart Other duties as assigned Requirements: Bachelor's degree with strong academic performance 3+ years of experience in a client-facing role, preferably in a customer success, consulting, change management, technical sales, or training capacity Experience in a technical field (e.g., engineering), or strong technical aptitude and passion to become a subject matter expert on Lucidchart and related domains Strong organization and attention to detail Strong communication skills, both written and verbal, with the ability to create and deliver technical presentations that explain complex subjects to non-technical end users Preferred Qualifications: Empathy and a passion for problem solving Outstanding task management skills across a varied set of responsibilities in a fast paced, high volume environment Ability to thrive in a fast-paced, start-up-type environment Bias towards finding solutions vs. shutting down ideas #LI-KB1
Show more details...
via AngelList
schedule_type: Full-time
The Lucidchart Solutions Consultant will serve as the subject matter expert on solutions feature-sets that extend functionality of the core Lucidchart software. This position requires a deep understanding of our software and strong project management and consulting skills to help customers quickly achieve outstanding value from Lucidchart. The ideal candidate for this position is a creative... problem-solver who is passionate about identifying the
The Lucidchart Solutions Consultant will serve as the subject matter expert on solutions feature-sets that extend functionality of the core Lucidchart software. This position requires a deep understanding of our software and strong project management and consulting skills to help customers quickly achieve outstanding value from Lucidchart. The ideal candidate for this position is a creative... problem-solver who is passionate about identifying the best and most effective solution and making it a reality.
Our mission is to empower people to see and understand how their business works, so they can innovate faster. And we hold true to our core values of: (1) innovation in everything we do; (2) passion & excellence in every area; (3) providing individual empowerment, initiative and ownership; and (4) teamwork over ego.
Responsibilities:
• Provide expert consultation to ensure the implementation and long-term success for any non-standard and add-on solutions relating to the Lucidchart suite
• Assess, evaluate, and propose technical solutions according to client needs and constraints
• Define project scope and identify the critical path for all implementation projects, involving relevant stakeholders and ensuring technical feasibility
• Develop detailed project plans to monitor and track progress while identifying and mitigating risks
• Prepare necessary presentation materials for stakeholder meetings
• Coach, motivate, and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work
• Identify opportunities for additional consulting, training, or support as it aligns to client objectives and goals
• Complete and maintain pertinent internal documents and records to support internal business functions
• Coordinate with internal teams to ensure the customer experience is satisfactory before, during, and after any and all projects related to the team
• Contribute to and assist in the maintenance of the library of internal and client-facing content for Lucidchart solution products and integrations
Requirements:
• 3+ years of consulting experience in an enterprise software (preferably SaaS) environment
• 2+ years of project management experience
• Ability to quickly master Lucidchart (and other technical products) and effectively present information and answer technically complex questions in terms that can be easily comprehended
• Excellent verbal, writing, grammatical, time management, and organizational skills
• Attention to detail in following up on client requests, communicating with clients and co-workers, and managing multiple projects simultaneously
• Proven ability to work effectively, independently, and in a team-based environment
• Ability to operate in ambiguity of new client business problems and rapidly develop a plan and path forward with very little direction or oversight
• Willing to travel 30-40% of the time for customer onsite visits
At Lucid Software our core values aren't just a pretty inspirational wall hanging. These principles work hard, just like we do. Lucidites use them, every day, whether they're discussing ideas for new projects, deciding on the best solution for a customer's problem, or interviewing candidates. It's just one of the many things that makes Lucid Software the best company to work for. Check out our Life at Lucid page and see how our core values align with yours.
We celebrate a diverse and an inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace that has signed the Parity Pledge and strives to be a place where every Lucidite feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Lucid focuses on Mobile, Internet, SaaS, Enterprise Software, and Information Technology. Their company has offices in Amsterdam, Salt Lake City, and South Jordan. They have a large team that's between 501-1000 employees. To date, Lucid has raised $166M of funding; their latest round was closed on April 2020.
You can view their website at https://www.golucid.co/ or find them on Twitter, Facebook, and LinkedIn Show more details...
Our mission is to empower people to see and understand how their business works, so they can innovate faster. And we hold true to our core values of: (1) innovation in everything we do; (2) passion & excellence in every area; (3) providing individual empowerment, initiative and ownership; and (4) teamwork over ego.
Responsibilities:
• Provide expert consultation to ensure the implementation and long-term success for any non-standard and add-on solutions relating to the Lucidchart suite
• Assess, evaluate, and propose technical solutions according to client needs and constraints
• Define project scope and identify the critical path for all implementation projects, involving relevant stakeholders and ensuring technical feasibility
• Develop detailed project plans to monitor and track progress while identifying and mitigating risks
• Prepare necessary presentation materials for stakeholder meetings
• Coach, motivate, and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work
• Identify opportunities for additional consulting, training, or support as it aligns to client objectives and goals
• Complete and maintain pertinent internal documents and records to support internal business functions
• Coordinate with internal teams to ensure the customer experience is satisfactory before, during, and after any and all projects related to the team
• Contribute to and assist in the maintenance of the library of internal and client-facing content for Lucidchart solution products and integrations
Requirements:
• 3+ years of consulting experience in an enterprise software (preferably SaaS) environment
• 2+ years of project management experience
• Ability to quickly master Lucidchart (and other technical products) and effectively present information and answer technically complex questions in terms that can be easily comprehended
• Excellent verbal, writing, grammatical, time management, and organizational skills
• Attention to detail in following up on client requests, communicating with clients and co-workers, and managing multiple projects simultaneously
• Proven ability to work effectively, independently, and in a team-based environment
• Ability to operate in ambiguity of new client business problems and rapidly develop a plan and path forward with very little direction or oversight
• Willing to travel 30-40% of the time for customer onsite visits
At Lucid Software our core values aren't just a pretty inspirational wall hanging. These principles work hard, just like we do. Lucidites use them, every day, whether they're discussing ideas for new projects, deciding on the best solution for a customer's problem, or interviewing candidates. It's just one of the many things that makes Lucid Software the best company to work for. Check out our Life at Lucid page and see how our core values align with yours.
We celebrate a diverse and an inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace that has signed the Parity Pledge and strives to be a place where every Lucidite feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Lucid focuses on Mobile, Internet, SaaS, Enterprise Software, and Information Technology. Their company has offices in Amsterdam, Salt Lake City, and South Jordan. They have a large team that's between 501-1000 employees. To date, Lucid has raised $166M of funding; their latest round was closed on April 2020.
You can view their website at https://www.golucid.co/ or find them on Twitter, Facebook, and LinkedIn Show more details...
via Greenhouse
posted_at: 7 days agoschedule_type: Full-time
Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With our products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Our products, business and workplace culture have received numerous global and regional recognitions, such as... being included on the Forbes Cloud 100 and being
Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With our products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Our products, business and workplace culture have received numerous global and regional recognitions, such as... being included on the Forbes Cloud 100 and being named a Fortune Best Workplace in Technology. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive. Our employees embody our four core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area.
We are looking for a Product Manager to help us take Lucid products to the next level. Lucidchart, our flagship intelligent diagramming product, brought us to a $1B+ valuation. Now with our recent move to a suite of products, we are looking to continue to grow and need the right Product Manager to help. In the Lucid Visual Collaboration Suite we are looking to drive engagement in current products like Lucidchart, Lucidspark, and Lucidscale as well as some new and emerging products that we are preparing for release. In this role you would be working on one of the Lucid Suite products - helping us to define the vision and strategy of one of these products in the Suite, testing innovative solutions with our users, and ultimately having a big impact on both our customers and our business. Are you a natural leader and a team player? Do you have a passion for elegant solutions, data, and intuitive user experiences? Are you drawn to cross-functional work that is different every day? If this is you, keep reading and get ready to apply.
Responsibilities:
• Develop deep customer empathy and represent the customer to your team
• Own product features through their entire creative cycle: ideation, specification, development, release, analysis, and iteration
• Perform qualitative and quantitative research to discover feature ideas and validate them before development
• Work closely with UI/UX designers to ensure an excellent user experience in our product
• Work with engineers to help guide feature development
• Employ rapid prototyping and learning techniques, such as AB/multivariate testing
• Deliver on key business outcomes measured by top level business metrics
• Work closely with Marketing, Sales, and other Product teams
Requirements:
• 1-3 years of product management experience
• Ability to use data and statistics to inform decisions
• Understand how to create simple and intuitive user experiences
• Excellent working relationship with engineering
• Ability to talk with anyone from engineers to enterprise sales reps, solution engineers, executive-level customers, internal stakeholders, and end users, each in their own language
• Bachelor’s degree
Preferred Qualifications:
• Experience with rapid prototyping and learning techniques, including AB/multivariate testing
• Demonstrated success moving user activity and engagement metrics
• Strong understanding of digital products and productivity workflow
If you’d like to confirm job application information found on other hiring websites, please contact us directly at: talentacquisition@lucid.co
#LI-NJ1 #LI-Remote Show more details...
We are looking for a Product Manager to help us take Lucid products to the next level. Lucidchart, our flagship intelligent diagramming product, brought us to a $1B+ valuation. Now with our recent move to a suite of products, we are looking to continue to grow and need the right Product Manager to help. In the Lucid Visual Collaboration Suite we are looking to drive engagement in current products like Lucidchart, Lucidspark, and Lucidscale as well as some new and emerging products that we are preparing for release. In this role you would be working on one of the Lucid Suite products - helping us to define the vision and strategy of one of these products in the Suite, testing innovative solutions with our users, and ultimately having a big impact on both our customers and our business. Are you a natural leader and a team player? Do you have a passion for elegant solutions, data, and intuitive user experiences? Are you drawn to cross-functional work that is different every day? If this is you, keep reading and get ready to apply.
Responsibilities:
• Develop deep customer empathy and represent the customer to your team
• Own product features through their entire creative cycle: ideation, specification, development, release, analysis, and iteration
• Perform qualitative and quantitative research to discover feature ideas and validate them before development
• Work closely with UI/UX designers to ensure an excellent user experience in our product
• Work with engineers to help guide feature development
• Employ rapid prototyping and learning techniques, such as AB/multivariate testing
• Deliver on key business outcomes measured by top level business metrics
• Work closely with Marketing, Sales, and other Product teams
Requirements:
• 1-3 years of product management experience
• Ability to use data and statistics to inform decisions
• Understand how to create simple and intuitive user experiences
• Excellent working relationship with engineering
• Ability to talk with anyone from engineers to enterprise sales reps, solution engineers, executive-level customers, internal stakeholders, and end users, each in their own language
• Bachelor’s degree
Preferred Qualifications:
• Experience with rapid prototyping and learning techniques, including AB/multivariate testing
• Demonstrated success moving user activity and engagement metrics
• Strong understanding of digital products and productivity workflow
If you’d like to confirm job application information found on other hiring websites, please contact us directly at: talentacquisition@lucid.co
#LI-NJ1 #LI-Remote Show more details...
via AngelList
schedule_type: Full-time
We are looking for a motivated, data-driven Associate Paid Search Manager to own the paid search strategy and execution for Lucidchart.com. This is a high impact role and will be directly responsible for ensuring the success of the channel. Lucid takes an innovative approach to paid search; the person in this role must have a strong desire to learn, evolve and explore new tactics. Because of the... nature of the space, ad accounts are complex; to
We are looking for a motivated, data-driven Associate Paid Search Manager to own the paid search strategy and execution for Lucidchart.com. This is a high impact role and will be directly responsible for ensuring the success of the channel. Lucid takes an innovative approach to paid search; the person in this role must have a strong desire to learn, evolve and explore new tactics. Because of the... nature of the space, ad accounts are complex; to be successful in this position, you must have the ability to interpret large data sets to make informed decisions as it relates to performance. Additionally, this role will oversee paid search across 10 languages and multiple search engines. While fluency is not required, applicants should have the ability to understand nuances across markets. The person in this role is sure to learn a lot and work with a highly experienced digital marketing team.
Our mission is to empower people to see and understand how their business works, so they can innovate faster. And we hold true to our core values of: (1) innovation in everything we do; (2) passion & excellence in every area; (3) providing individual empowerment, initiative and ownership; and (4) teamwork over ego.
Responsibilities:
• Design, develop and manage paid search acquisition strategies and programs that drive new product registrations and/or generate pipeline
• Manage, review, and perform daily account responsibilities associated with Google Ads, Yahoo, Bing, and other search engines across 10 total languages
• Maintain and monitor keyword bids (via automated bidding platform), account daily and monthly budget caps, impression share, quality score, and other important account metrics
• Measure and report performance of all paid search campaigns, and assess against goals (ROAS and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Evaluate emerging technologies in the paid search space and provide thought leadership/perspective for adoption
• In conjunction with the Digital Marketing Manager determine the strategy for and oversee the implementation of Google Display Network ads and YouTube video advertising campaigns
• Optimize accounts to maintain/improve life-time-value ROAS across all major search engines and languages
• Work with International Marketing Specialists to expand keyword sets and hone paid search performance across 6 core languages
• Own the relationship with Google and Bing and lead the conversation in biweekly calls Manage paid search spending pace to ensure on-target budget attainment
Requirements:
• 3+ years in a paid search role
• 2+ years directly overseeing paid search strategy and managing budgets
• Hands-on experience building and optimizing paid search using SKAGs
• Strong analytical and quantitative skills; bias towards data-based decision making
• Excellent teamwork, project management, and communication skills
Preferred Qualifications:
• Experience managing +5 million dollar budget
• Experience with one or more bid management platforms (e.g. Marin, Kenshoo or Google Search Ads 360)
• Experience working in the SaaS space and an emphasis in Product Lead Growth
At Lucid Software our core values aren't just a pretty inspirational wall hanging. These principles work hard, just like we do. Lucidites use them, every day, whether they're discussing ideas for new projects, deciding on the best solution for a customer's problem, or interviewing candidates. It's just one of the many things that makes Lucid Software the best company to work for. Check out our Life at Lucid page and see how our core values align with yours.
We celebrate a diverse and an inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace that has signed the Parity Pledge and strives to be a place where every Lucidite feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Lucid focuses on Mobile, Internet, SaaS, Enterprise Software, and Information Technology. Their company has offices in Amsterdam, Salt Lake City, and South Jordan. They have a large team that's between 501-1000 employees. To date, Lucid has raised $166M of funding; their latest round was closed on April 2020.
You can view their website at https://www.golucid.co/ or find them on Twitter, Facebook, and LinkedIn Show more details...
Our mission is to empower people to see and understand how their business works, so they can innovate faster. And we hold true to our core values of: (1) innovation in everything we do; (2) passion & excellence in every area; (3) providing individual empowerment, initiative and ownership; and (4) teamwork over ego.
Responsibilities:
• Design, develop and manage paid search acquisition strategies and programs that drive new product registrations and/or generate pipeline
• Manage, review, and perform daily account responsibilities associated with Google Ads, Yahoo, Bing, and other search engines across 10 total languages
• Maintain and monitor keyword bids (via automated bidding platform), account daily and monthly budget caps, impression share, quality score, and other important account metrics
• Measure and report performance of all paid search campaigns, and assess against goals (ROAS and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Evaluate emerging technologies in the paid search space and provide thought leadership/perspective for adoption
• In conjunction with the Digital Marketing Manager determine the strategy for and oversee the implementation of Google Display Network ads and YouTube video advertising campaigns
• Optimize accounts to maintain/improve life-time-value ROAS across all major search engines and languages
• Work with International Marketing Specialists to expand keyword sets and hone paid search performance across 6 core languages
• Own the relationship with Google and Bing and lead the conversation in biweekly calls Manage paid search spending pace to ensure on-target budget attainment
Requirements:
• 3+ years in a paid search role
• 2+ years directly overseeing paid search strategy and managing budgets
• Hands-on experience building and optimizing paid search using SKAGs
• Strong analytical and quantitative skills; bias towards data-based decision making
• Excellent teamwork, project management, and communication skills
Preferred Qualifications:
• Experience managing +5 million dollar budget
• Experience with one or more bid management platforms (e.g. Marin, Kenshoo or Google Search Ads 360)
• Experience working in the SaaS space and an emphasis in Product Lead Growth
At Lucid Software our core values aren't just a pretty inspirational wall hanging. These principles work hard, just like we do. Lucidites use them, every day, whether they're discussing ideas for new projects, deciding on the best solution for a customer's problem, or interviewing candidates. It's just one of the many things that makes Lucid Software the best company to work for. Check out our Life at Lucid page and see how our core values align with yours.
We celebrate a diverse and an inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace that has signed the Parity Pledge and strives to be a place where every Lucidite feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Lucid focuses on Mobile, Internet, SaaS, Enterprise Software, and Information Technology. Their company has offices in Amsterdam, Salt Lake City, and South Jordan. They have a large team that's between 501-1000 employees. To date, Lucid has raised $166M of funding; their latest round was closed on April 2020.
You can view their website at https://www.golucid.co/ or find them on Twitter, Facebook, and LinkedIn Show more details...
via AngelList
schedule_type: Full-time
We are looking for smart, energetic, passionate, organized and competitive individuals to join the sales team and accelerate the growth of the company. Do you love technology? Do you enjoy working in a team environment? Do you know how to hustle? Then you’re probably the perfect person to join our team and contribute to the success of Lucid Software.
Our mission is to empower people to see and... understand how their business works, so they can
We are looking for smart, energetic, passionate, organized and competitive individuals to join the sales team and accelerate the growth of the company. Do you love technology? Do you enjoy working in a team environment? Do you know how to hustle? Then you’re probably the perfect person to join our team and contribute to the success of Lucid Software.
Our mission is to empower people to see and... understand how their business works, so they can innovate faster. And we hold true to our core values of: (1) innovation in everything we do; (2) passion & excellence in every area; (3) providing individual empowerment, initiative and ownership; and (4) teamwork over ego.
Responsibilities
• Prospect new leads (outbound) and qualify leads received by marketing (inbound)
• Be available and ready for inbound calls by being logged in during work hours
• Conduct needs assessment calls with specific prospects
• Schedule online product demonstrations
• Provide proactive support and follow up to customers and prospects
• Become an expert in the features, benefits and application of Lucid Software’s products
• Maintain accurate and up-to-date records
• Required weekly team trainings and daily stand ups
Requirements
• BA/BS degree
• Highly effective problem solving skills, a bias towards finding solutions vs. shutting down ideas
• Previous successful sales experience OR a strong interest in a selling role
• Ability to manage multiple projects and meet deadlines
• Outstanding written and verbal communication skills
• A passion for exceeding expectations demonstrated through consistently exceeding quarterly and annual targets
Preferred Qualifications
• Detail-oriented, organized and a good team player
• Independent, highly motivated, and success driven approach to all activities and ability to thrive in a fast-paced, start-up-type environment
This position is based in South Jordan, UT.
At Lucid Software our core values aren't just a pretty inspirational wall hanging. These principles work hard, just like we do. Lucidites use them, every day, whether they're discussing ideas for new projects, deciding on the best solution for a customer's problem, or interviewing candidates. It's just one of the many things that makes Lucid Software the best company to work for. Check out our Life at Lucid page and see how our core values align with yours.
We celebrate a diverse and an inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace that has signed the Parity Pledge and strives to be a place where every Lucidite feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Lucid focuses on Mobile, Internet, SaaS, Enterprise Software, and Information Technology. Their company has offices in Amsterdam, Salt Lake City, and South Jordan. They have a large team that's between 501-1000 employees. To date, Lucid has raised $166M of funding; their latest round was closed on April 2020.
You can view their website at https://www.golucid.co/ or find them on Twitter, Facebook, and LinkedIn Show more details...
Our mission is to empower people to see and... understand how their business works, so they can innovate faster. And we hold true to our core values of: (1) innovation in everything we do; (2) passion & excellence in every area; (3) providing individual empowerment, initiative and ownership; and (4) teamwork over ego.
Responsibilities
• Prospect new leads (outbound) and qualify leads received by marketing (inbound)
• Be available and ready for inbound calls by being logged in during work hours
• Conduct needs assessment calls with specific prospects
• Schedule online product demonstrations
• Provide proactive support and follow up to customers and prospects
• Become an expert in the features, benefits and application of Lucid Software’s products
• Maintain accurate and up-to-date records
• Required weekly team trainings and daily stand ups
Requirements
• BA/BS degree
• Highly effective problem solving skills, a bias towards finding solutions vs. shutting down ideas
• Previous successful sales experience OR a strong interest in a selling role
• Ability to manage multiple projects and meet deadlines
• Outstanding written and verbal communication skills
• A passion for exceeding expectations demonstrated through consistently exceeding quarterly and annual targets
Preferred Qualifications
• Detail-oriented, organized and a good team player
• Independent, highly motivated, and success driven approach to all activities and ability to thrive in a fast-paced, start-up-type environment
This position is based in South Jordan, UT.
At Lucid Software our core values aren't just a pretty inspirational wall hanging. These principles work hard, just like we do. Lucidites use them, every day, whether they're discussing ideas for new projects, deciding on the best solution for a customer's problem, or interviewing candidates. It's just one of the many things that makes Lucid Software the best company to work for. Check out our Life at Lucid page and see how our core values align with yours.
We celebrate a diverse and an inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace that has signed the Parity Pledge and strives to be a place where every Lucidite feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Lucid focuses on Mobile, Internet, SaaS, Enterprise Software, and Information Technology. Their company has offices in Amsterdam, Salt Lake City, and South Jordan. They have a large team that's between 501-1000 employees. To date, Lucid has raised $166M of funding; their latest round was closed on April 2020.
You can view their website at https://www.golucid.co/ or find them on Twitter, Facebook, and LinkedIn Show more details...
via Greenhouse
schedule_type: Full-time
Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With our products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Our products, business and workplace culture have received numerous global and regional recognitions, such as... being included on the Forbes Cloud 100 and being
Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With our products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Our products, business and workplace culture have received numerous global and regional recognitions, such as... being included on the Forbes Cloud 100 and being named a Fortune Best Workplace in Technology. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive. Our employees embody our four core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area.
Since the company’s founding, Lucid has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and placing #19 on G2’s Best Software Products for 2022 list. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Our partners include industry leaders such as Google, Atlassian, and Microsoft.
We are looking for a smart, inquisitive, passionate, organized and creative individual to work with the Lucid sales team to accelerate the growth of our thriving suite of products: Lucidchart, Lucidspark, and Lucidscale. A Solution Engineer is respected as a product expert and sought after to navigate challenging customer requests and needs. They represent a valuable service to the Sales and Product organizations by understanding and demoing the product suite, as well as crafting business solutions that solve real-world problems for our clients. You will work directly with customers as the primary technical point of contact throughout the sales cycle.
Responsibilities:
• Create and deliver custom technical demos of the Lucidchart product to prospects and customers
• Enable customers to use Lucidchart in unique ways
• Answer security related questions and alleviate concerns.
• Engage frequently with Product and Engineering teams to relay customer challenges and successes
• Other duties as assigned
Qualifications:
• 3+ years experience in Solution Engineering, Sales Consulting, Sales Engineering (or relevant experience)
• Demonstrated interest in customer success
• Excellent written & verbal communication skills, including presentation acumen
• Prior colleagues would describe you as passionate, hard-working, fun to be around, and someone who takes initiative
• Strong technical background.
• Can easily thrive working in a fast-paced, start-up-type environment
• Detail-oriented, organized and a good team player
• Bias towards finding solutions vs. shutting down ideas
• Can relate to Lucid Software's products and culture
Preferred Qualifications:
• Experience working in B2B SaaS, with enterprise clients a plus
• Familiarity with Cloud Network Architecture
• Design savvy and familiar with current UX design trends
• Experience with reviewing enterprise contracts and agreements
• Experience with JavaScript/CSS/HTML/DOM manipulation
#LI-MB1
If you’d like to confirm job application information found on other hiring websites, please contact us directly at: talentacquisition@lucid.co
We welcome diversity at Lucid and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. We honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, our employees and our products. Lucid is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email: talentacquisition@lucid.co Show more details...
Since the company’s founding, Lucid has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and placing #19 on G2’s Best Software Products for 2022 list. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Our partners include industry leaders such as Google, Atlassian, and Microsoft.
We are looking for a smart, inquisitive, passionate, organized and creative individual to work with the Lucid sales team to accelerate the growth of our thriving suite of products: Lucidchart, Lucidspark, and Lucidscale. A Solution Engineer is respected as a product expert and sought after to navigate challenging customer requests and needs. They represent a valuable service to the Sales and Product organizations by understanding and demoing the product suite, as well as crafting business solutions that solve real-world problems for our clients. You will work directly with customers as the primary technical point of contact throughout the sales cycle.
Responsibilities:
• Create and deliver custom technical demos of the Lucidchart product to prospects and customers
• Enable customers to use Lucidchart in unique ways
• Answer security related questions and alleviate concerns.
• Engage frequently with Product and Engineering teams to relay customer challenges and successes
• Other duties as assigned
Qualifications:
• 3+ years experience in Solution Engineering, Sales Consulting, Sales Engineering (or relevant experience)
• Demonstrated interest in customer success
• Excellent written & verbal communication skills, including presentation acumen
• Prior colleagues would describe you as passionate, hard-working, fun to be around, and someone who takes initiative
• Strong technical background.
• Can easily thrive working in a fast-paced, start-up-type environment
• Detail-oriented, organized and a good team player
• Bias towards finding solutions vs. shutting down ideas
• Can relate to Lucid Software's products and culture
Preferred Qualifications:
• Experience working in B2B SaaS, with enterprise clients a plus
• Familiarity with Cloud Network Architecture
• Design savvy and familiar with current UX design trends
• Experience with reviewing enterprise contracts and agreements
• Experience with JavaScript/CSS/HTML/DOM manipulation
#LI-MB1
If you’d like to confirm job application information found on other hiring websites, please contact us directly at: talentacquisition@lucid.co
We welcome diversity at Lucid and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. We honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, our employees and our products. Lucid is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email: talentacquisition@lucid.co Show more details...
via AngelList
schedule_type: Full-time
The Customer Success Team plays a central role at Lucid Software, ensuring that our most valuable customers are able to maximize the value they obtain through adoption of our products. Each Customer Success Manager (“CSM”) serves as a rotating adviser to a portfolio of accounts, developing an intimate understanding of each customer’s business objectives and providing change management and subject... matter expertise to support their customers
The Customer Success Team plays a central role at Lucid Software, ensuring that our most valuable customers are able to maximize the value they obtain through adoption of our products. Each Customer Success Manager (“CSM”) serves as a rotating adviser to a portfolio of accounts, developing an intimate understanding of each customer’s business objectives and providing change management and subject... matter expertise to support their customers in achieving those objectives through Lucidchart.
Our mission is to empower people to see and understand how their business works, so they can innovate faster. And we hold true to our core values of: (1) innovation in everything we do; (2) passion & excellence in every area; (3) providing individual empowerment, initiative and ownership; and (4) teamwork over ego.
Responsibilities
• Develop an understanding of each customer’s business objectives, and a strategy for supporting the customer in achieving those objectives through successful Lucidchart adoption.
• Establish a foundation for success with each new account through technical and strategic onboarding processes including account configuration, product and best practices training, end-user awareness campaigns, up-sells, and renewals.
• Continually work with accounts to support ongoing successful adoption of Lucidchart.
• Serve as the primary interface with customers to manage and resolve any critical situations.
• Perform periodic business reviews with customers to confirm satisfaction, resolve technical issues, and continually drive successful product adoption.
• Develop relationships with influential users and convert them into Lucidchart champions.
• Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among customers.
• Develop tools, processes and best practices to ensure customers are realizing the greatest possible value from Lucidchart.
• Build and establish processes to engage a large book of business through 1:many communications efforts.
• Leverage technical knowledge of Lucidchart and its partner applications to assist in resolving technical errors and configuration
Requirements
• Bachelor's degree with strong academic performance
• Outstanding task management skills across a varied set of responsibilities in a fast paced, high volume environment
• 0-2 years of experience, preferably in a client-facing or technical role
• Bias towards finding solutions vs. shutting down ideas
• Strong communication skills, both written and verbal, with the ability to create and deliver technical presentations that explain complex subjects to non-technical end users
• Strong organization and project management skills
Preferred Qualifications
• Technical aptitude and passion to become a subject matter expert on Lucidchart and related domains
• Empathy and a passion for problem solving
• Ability to thrive in a fast-paced environment
• Exposure to SQL
The start dates for this position will be the beginning of May 2020 and the beginning of July 2020, though we would be happy to work with any applicants on specific dates that work with their personal requirements.
At Lucid Software our core values aren't just a pretty inspirational wall hanging. These principles work hard, just like we do. Lucidites use them, every day, whether they're discussing ideas for new projects, deciding on the best solution for a customer's problem, or interviewing candidates. It's just one of the many things that makes Lucid Software the best company to work for. Check out our Life at Lucid page and see how our core values align with yours.
We celebrate a diverse and an inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace that has signed the Parity Pledge and strives to be a place where every Lucidite feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Lucid focuses on Mobile, Internet, SaaS, Enterprise Software, and Information Technology. Their company has offices in Amsterdam, Salt Lake City, and South Jordan. They have a large team that's between 501-1000 employees. To date, Lucid has raised $166M of funding; their latest round was closed on April 2020.
You can view their website at https://www.golucid.co/ or find them on Twitter, Facebook, and LinkedIn Show more details...
Our mission is to empower people to see and understand how their business works, so they can innovate faster. And we hold true to our core values of: (1) innovation in everything we do; (2) passion & excellence in every area; (3) providing individual empowerment, initiative and ownership; and (4) teamwork over ego.
Responsibilities
• Develop an understanding of each customer’s business objectives, and a strategy for supporting the customer in achieving those objectives through successful Lucidchart adoption.
• Establish a foundation for success with each new account through technical and strategic onboarding processes including account configuration, product and best practices training, end-user awareness campaigns, up-sells, and renewals.
• Continually work with accounts to support ongoing successful adoption of Lucidchart.
• Serve as the primary interface with customers to manage and resolve any critical situations.
• Perform periodic business reviews with customers to confirm satisfaction, resolve technical issues, and continually drive successful product adoption.
• Develop relationships with influential users and convert them into Lucidchart champions.
• Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among customers.
• Develop tools, processes and best practices to ensure customers are realizing the greatest possible value from Lucidchart.
• Build and establish processes to engage a large book of business through 1:many communications efforts.
• Leverage technical knowledge of Lucidchart and its partner applications to assist in resolving technical errors and configuration
Requirements
• Bachelor's degree with strong academic performance
• Outstanding task management skills across a varied set of responsibilities in a fast paced, high volume environment
• 0-2 years of experience, preferably in a client-facing or technical role
• Bias towards finding solutions vs. shutting down ideas
• Strong communication skills, both written and verbal, with the ability to create and deliver technical presentations that explain complex subjects to non-technical end users
• Strong organization and project management skills
Preferred Qualifications
• Technical aptitude and passion to become a subject matter expert on Lucidchart and related domains
• Empathy and a passion for problem solving
• Ability to thrive in a fast-paced environment
• Exposure to SQL
The start dates for this position will be the beginning of May 2020 and the beginning of July 2020, though we would be happy to work with any applicants on specific dates that work with their personal requirements.
At Lucid Software our core values aren't just a pretty inspirational wall hanging. These principles work hard, just like we do. Lucidites use them, every day, whether they're discussing ideas for new projects, deciding on the best solution for a customer's problem, or interviewing candidates. It's just one of the many things that makes Lucid Software the best company to work for. Check out our Life at Lucid page and see how our core values align with yours.
We celebrate a diverse and an inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace that has signed the Parity Pledge and strives to be a place where every Lucidite feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Lucid focuses on Mobile, Internet, SaaS, Enterprise Software, and Information Technology. Their company has offices in Amsterdam, Salt Lake City, and South Jordan. They have a large team that's between 501-1000 employees. To date, Lucid has raised $166M of funding; their latest round was closed on April 2020.
You can view their website at https://www.golucid.co/ or find them on Twitter, Facebook, and LinkedIn Show more details...
via Built In
posted_at: 4 days agoschedule_type: Full-timework_from_home: 1
Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With our products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Our products, business and workplace culture have received numerous global and regional recognitions, such as... being included on the Forbes Cloud 100 and being
Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With our products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Our products, business and workplace culture have received numerous global and regional recognitions, such as... being included on the Forbes Cloud 100 and being named a Fortune Best Workplace in Technology. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive. Our employees embody our four core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area.
Since the company’s founding, Lucid has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and placing #19 on G2’s Best Software Products for 2022 list. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Our partners include industry leaders such as Google, Atlassian, and Microsoft.
Corporate Account Executives (Expansion) lead the strategic business growth for current Lucidchart, Lucidspark and Lucidscale customers across their assigned territories. Post prospect qualification, Account Executives will work directly with potential and existing customers to create business value across multiple personas, continually working to close sales opportunities. Corporate Account Executives will also work hand-in-hand with Customer Success Managers (CSMs), to ensure renewals, drive expansion and continual customer engagement.
Responsibilities:
• Effectively close business, prospect, and build personal relationships with existing book of accounts
• Provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid suite adoption
• Displays a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
• Create and maintain reliable forecasts that create transparency between your pipeline and the management team
• Become an expert in demonstrating the value of the Lucid Suite, understanding the target market and personas
• Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
• Meet team standards around activity, accountability, and internal cross-functional SLAs
• Other duties as assigned
Qualifications:
• 3-5+ years closing experience (preferably in SaaS/tech)
• Outstanding written and verbal communication skills
Preferred Qualifications:
• BA/BS degree or equivalent
• Experience with Salesforce or similar CRM
• Experience in closing business (as an Account Executive, or similar role)
• Experience in building personal relationships and expanding existing book of accounts (as an Account Manager, or similar role)
• Experience with software sales (prospecting & closing)
• Experience with Salesforce, leads, contacts, and opportunities
• Maintains clean Salesforce hygiene
• Ability to manage a large number of prospects and opportunities simultaneously
• Experience with Outreach or similar workflow software
• Skilled in selling a product against direct and indirect competitors
If you’d like to confirm job application information found on other hiring websites, please contact us directly at: talentacquisition@lucid.co
#LI-PS1 #LI-Remote Show more details...
Since the company’s founding, Lucid has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and placing #19 on G2’s Best Software Products for 2022 list. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Our partners include industry leaders such as Google, Atlassian, and Microsoft.
Corporate Account Executives (Expansion) lead the strategic business growth for current Lucidchart, Lucidspark and Lucidscale customers across their assigned territories. Post prospect qualification, Account Executives will work directly with potential and existing customers to create business value across multiple personas, continually working to close sales opportunities. Corporate Account Executives will also work hand-in-hand with Customer Success Managers (CSMs), to ensure renewals, drive expansion and continual customer engagement.
Responsibilities:
• Effectively close business, prospect, and build personal relationships with existing book of accounts
• Provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid suite adoption
• Displays a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
• Create and maintain reliable forecasts that create transparency between your pipeline and the management team
• Become an expert in demonstrating the value of the Lucid Suite, understanding the target market and personas
• Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
• Meet team standards around activity, accountability, and internal cross-functional SLAs
• Other duties as assigned
Qualifications:
• 3-5+ years closing experience (preferably in SaaS/tech)
• Outstanding written and verbal communication skills
Preferred Qualifications:
• BA/BS degree or equivalent
• Experience with Salesforce or similar CRM
• Experience in closing business (as an Account Executive, or similar role)
• Experience in building personal relationships and expanding existing book of accounts (as an Account Manager, or similar role)
• Experience with software sales (prospecting & closing)
• Experience with Salesforce, leads, contacts, and opportunities
• Maintains clean Salesforce hygiene
• Ability to manage a large number of prospects and opportunities simultaneously
• Experience with Outreach or similar workflow software
• Skilled in selling a product against direct and indirect competitors
If you’d like to confirm job application information found on other hiring websites, please contact us directly at: talentacquisition@lucid.co
#LI-PS1 #LI-Remote Show more details...
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