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Mountain America Credit Union
Most recent job postings at Mountain America Credit Union
via LinkedIn
posted_at: 3 days agoschedule_type: Full-time
Please reference the schedule and minimum qualifications listed below before applying.
If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely... manner.
Job Summary
Manage critical organization
Please reference the schedule and minimum qualifications listed below before applying.
If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely... manner.
Job Summary
Manage critical organization data and data systems, turn data into information, and information into insight. Deliver comprehensive business intelligence solutions, data cube design, reporting and analytics. Provide system administrative support for data extract processes and reporting tools, including support for user community.
Job Description
LOCATION
Remote - Utah
SCHEDULE
Full-time; Monday - Friday 9:00am - 6:00pm
Job Description
To be effective, an individual must be able to perform each job duty successfully.
• Identifies and recommends methods to normalize and maintain data from disparate systems. Works closely with ETL Developers throughout the EDW development lifecycle.
• Works with internal and external data users to identify requirements to deliver high quality BI solutions and analyses and takes ownership for data and report quality.
• Translates and documents results of requirements gathering into a standard format to be used to create the appropriate Business Intelligence (BI) solution.
• Leads in the collection of system/business requirements and the documentation of business and technical data dictionaries/metadata and specifications in support of complex strategic EDW solutions. Prepares documentation for ETL Developers for integration of new data into EDW.
• Applies industry standards to the technical architecture of a Business Intelligence solution (Stars, Cubes, etc.) to solve business problems or increase business efficiency.
• Manages user acceptance testing of reporting modules, analyzes test results, and corrects problems.
• Establishes data quality standards and data governance protocols.
• Coordinates with ETL Developers to create and support Business Intelligence environment.
• Identifies and works with appropriate staff to resolve technical issues.
• Provides on-going data consultation, including training end users on data usage and BI tools
• Collects and analyzes external market data to provide benchmarks for comparison purposes
• Performs additional duties as assigned
KNOWLEDGE, SKILLS, And ABILITIES
The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Experience
Five to eight years related experience
Banking/Finance Experience Preferred
Education
Four-year college degree or equivalent in related field.
Computer/Office Equipment Skills
• Strong knowledge and experience using T-SQL and MS-SQL - (MCSE Certification preferred)
• Strong knowledge of data warehouse architecture, data modeling, data cubes, etc. and experience using SQL query techniques to access SQL Server or other relational databases.
• Data reporting and analytics competencies (content knowledge)
• Experience with detailed data analysis over complex data systems, including many-to-many databases
• Experience with management of BI systems for a large organization
• Advanced level skill for Excel
• Intermediate knowledge in analytical software such as Tableau, Power BI, Oracle, Google Analytics
• SSMS or SSIS experience preferred
Managerial Responsibility
Does not have managerial responsibility.
Other Skills And Abilities
• Project management
• Forecasting
• Adaptive to change
• Innovative
• Responds positively to altered circumstances or conditions
• Effective communication skills with technical team members as well as business partners. Able to distill complex ideas into straightforward language
Physical Abilities / Working Conditions
Physical Demands
Ability to sit, talk and hear consistently
Ability use hands to handle or reach occasionally
Vision Requirements
Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Weight Lifted or Force Exerted
Ability to lift up to 10 pounds occasionally
Environmental
There are no unusual environmental factors (such as a typical office)
Noise Environment
Moderate noise (business office with computers and printers, light traffic)
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer Show more details...
If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely... manner.
Job Summary
Manage critical organization data and data systems, turn data into information, and information into insight. Deliver comprehensive business intelligence solutions, data cube design, reporting and analytics. Provide system administrative support for data extract processes and reporting tools, including support for user community.
Job Description
LOCATION
Remote - Utah
SCHEDULE
Full-time; Monday - Friday 9:00am - 6:00pm
Job Description
To be effective, an individual must be able to perform each job duty successfully.
• Identifies and recommends methods to normalize and maintain data from disparate systems. Works closely with ETL Developers throughout the EDW development lifecycle.
• Works with internal and external data users to identify requirements to deliver high quality BI solutions and analyses and takes ownership for data and report quality.
• Translates and documents results of requirements gathering into a standard format to be used to create the appropriate Business Intelligence (BI) solution.
• Leads in the collection of system/business requirements and the documentation of business and technical data dictionaries/metadata and specifications in support of complex strategic EDW solutions. Prepares documentation for ETL Developers for integration of new data into EDW.
• Applies industry standards to the technical architecture of a Business Intelligence solution (Stars, Cubes, etc.) to solve business problems or increase business efficiency.
• Manages user acceptance testing of reporting modules, analyzes test results, and corrects problems.
• Establishes data quality standards and data governance protocols.
• Coordinates with ETL Developers to create and support Business Intelligence environment.
• Identifies and works with appropriate staff to resolve technical issues.
• Provides on-going data consultation, including training end users on data usage and BI tools
• Collects and analyzes external market data to provide benchmarks for comparison purposes
• Performs additional duties as assigned
KNOWLEDGE, SKILLS, And ABILITIES
The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Experience
Five to eight years related experience
Banking/Finance Experience Preferred
Education
Four-year college degree or equivalent in related field.
Computer/Office Equipment Skills
• Strong knowledge and experience using T-SQL and MS-SQL - (MCSE Certification preferred)
• Strong knowledge of data warehouse architecture, data modeling, data cubes, etc. and experience using SQL query techniques to access SQL Server or other relational databases.
• Data reporting and analytics competencies (content knowledge)
• Experience with detailed data analysis over complex data systems, including many-to-many databases
• Experience with management of BI systems for a large organization
• Advanced level skill for Excel
• Intermediate knowledge in analytical software such as Tableau, Power BI, Oracle, Google Analytics
• SSMS or SSIS experience preferred
Managerial Responsibility
Does not have managerial responsibility.
Other Skills And Abilities
• Project management
• Forecasting
• Adaptive to change
• Innovative
• Responds positively to altered circumstances or conditions
• Effective communication skills with technical team members as well as business partners. Able to distill complex ideas into straightforward language
Physical Abilities / Working Conditions
Physical Demands
Ability to sit, talk and hear consistently
Ability use hands to handle or reach occasionally
Vision Requirements
Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Weight Lifted or Force Exerted
Ability to lift up to 10 pounds occasionally
Environmental
There are no unusual environmental factors (such as a typical office)
Noise Environment
Moderate noise (business office with computers and printers, light traffic)
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer Show more details...
via Workday
posted_at: 9 days agoschedule_type: Full-timework_from_home: 1
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner. Job Summary At Mountain America, the Financial
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner. Job Summary At Mountain America, the Financial Services Representative (FSR) recognizes and meets member needs by providing quality service through loan servicing transactions and cross-selling products and services in order to help our members achieve their financial dreams. Job Description LOCATION Cedar City - Main Street UT Branch 410 North Main Street Cedar City, UT 84720 SCHEDULE Full Time: Monday - Friday 8:45am - 6:15pm; Rotating Saturdays 8:45am - 2:15pm Day off during the week when a Saturday is worked. At Mountain America, we are committed to taking care of all our employees... Starting competitive pay plus incentives + $1.00 Bi-lingual Allowance. Pay can increase depending on experience, plus incentives Performance reviews with opportunities to increase compensation Excellent medical and dental benefits with minimal employee contribution (full time employees) Paid time off, volunteer time off, and paid holidays Matching 401K Tuition assistance Professional development And more! To be effective, an individual must be able to perform each job duty successfully. Member Focus Provides exceptional member service to credit union membership by assessing member needs, advising to improve their financial situation. Which includes opening new accounts, servicing existing accounts, and explaining our products and services that best suit our member’s needs and accomplish the credit union objectives. Recognizes member needs, educates on options for managing financial transactions through MACU tools, resources, technology and cross-sells products and services as needs arise through a consultation approach Consistent focus on increasing member satisfaction, building the membership base and account retention Expected to meet sales and service goals Uses lead lists to make outbound efforts to call existing membership to provide additional consultation on MACU products and services Resolves problems by clarifying member complaints, determining the cause of the problem, providing the best solution to resolve the problem, expediting correction or adjustment, and following up to ensure resolution. Follows up with member interactions with thank you notes and phone calls using the MACU New Member Onboarding approach Loan Servicing Originates loans by accepting, reviewing, and approving loan applications. Interviews loan applicants, reviewing credit report and cross-sells loans. Prepares loan documentation, initiates credit reports and conducts closings for home equity, personal, and auto loans Complies with all regulations as required by law, including but not limited to Bank Secrecy Act, OFAC, FACT Act, GLBA, Regulation CC (funds availability), Regulation DD (TIS) and other regulations as required by law as it relates to his/her position Loan Underwriters, Title Specialist Other Responsibilities Acts as a liaison to Business Services Reaches out to the community through outbound phone calls and by attending SEG events Performs Teller duties as needed Represents the credit union in a professional manner, both in dress and in actions Keeps work area neat and clean Responds to email/voicemail/missed calls/other communication in a timely manner Actively participates and completes product knowledge courses Complies with all regulations as required by law May require travel to other branches Performs other duties as assigned KNOWLEDGE, SKILLS, and ABILITIES The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Experience At least one year of retail banking or related sales and customer service experience Ability to satisfy immediate and unexpected needs, by recommending credit union products and services with knowledge and confidence Ability to multi-task and maintain composure while handling all member activities and requests Ability to prepare loan documents and cross-sell financial services of the credit union to ensure quality service Ability to perform mathematical calculations. Ability to communicate effectively using written and verbal communication Education High school diploma or equivalent Licenses, Certificates, Registrations, Trainings To be completed during the first 90 days: MSR Certification Package: Teller Follow-up Training MSR Sales Certification Annual FSR Certification Training to be completed generally during the first 90 days: New Account Training IRA Training Loan Training Loan Follow-up Training Notary Public NMLS Certification Must be able to qualify annually as a Mortgage Loan Originator under S.A.F.E Act Registration Computer/Office Equipment Skills Basic computer operating skills Beginner to intermediate skills in Microsoft Office (Outlook, Word, Excel) Type a minimum of 35 words per minute preferred Symitar experience preferred Managerial Responsibility No supervisory/managerial responsibilities Other Skills and Abilities Bilingual English / Spanish Preferred Ability to satisfy immediate and unexpected needs, by recommending credit union products and services with knowledge and confidence Ability to multi-task and maintain composure while handling all member activities and requests Ability to prepare loan documents and cross-sell financial services of the credit union to ensure quality service Ability to perform mathematical calculations Ability to communicate effectively using written and verbal communication Thorough knowledge of credit union policies, procedures and regulations Ability to prepare loan documents and cross-sell financial services of the credit union to ensure quality service Ability to perform mathematical calculations Ability to communicate effectively using written and verbal communication PHYSICAL ABILITIES / WORKING CONDITIONS Physical Demands Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently Ability to stand, walk, kneel and crouch occasionally Vision Requirements Close vision (clear vision at 20 inches or less) Distance Vision (clear vision at 20 feet or more) Weight Lifted or Force Exerted Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally Environmental There are no unusually environmental factors Noise Environment Moderate noise (business office with computers and printers, light traffic) #LI-JS1 Mountain America Credit Union is an EEO/AA/ADA/Veterans employer. Follow @MountainAmericaLife on Facebook and Instagram to see why our employees love working at Mountain America! Mountain America Credit Union is one of the foremost financial institutions in the country, with more than 95 branches located in 5 states (Utah, Idaho, Nevada, New Mexico, and Arizona). We believe that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, comfortable and inclusive work environment, fun employee activities and exciting charity events to ensure that no day is dull at Mountain America. Our purpose is to help members enjoy a good life by providing them a positive incentive to save and manage their finances. We also give members easy access to their accounts and allow them to control their funds in a variety of ways, including ATMs, online home banking, mobile banking, direct deposit, Touch-Tone Teller, automatic payment options and access through a large branch network. When making decisions, we always put members' needs first. It's just the way we do business and a part of the "people helping people" philosophy of credit unions
Show more details...
via Workday
posted_at: 4 days agoschedule_type: Full-timework_from_home: 1
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner. Job Summary The Issue Management Program Manager
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner. Job Summary The Issue Management Program Manager will work within the Credit Union’s second line of defense and will be responsible for maturing, leading and executing the Issues Management Program across the organization. This role reports to the Enterprise Risk Management Director and will work closely with all levels of the organization and across all lines of business to ensure compliance with the Issues Management Program and regulation. Responsible for continued development of the program framework and maturity to ensure alignment with the Credit Union’s size and complexity. Job... Description LOCATION Mountain America Center - Hybrid 9800 S Monroe St Sandy, UT 84070 SCHEDULE Hybrid schedule * Remote work with the expectation of coming into the office Wednesday & Thursday. To be effective, an individual must be able to perform each job duty successfully. Manage and drive the Issue Management Program, from start to finish in alignment with policies and procedures Develop and implement Issues Management process within the Credit Unions GRC, RSA Archer Hire diversified, capable, and motivated talent that can deliver, adjusting to solutions aligned with business needs Coach, train, motivate and develop employees to achieve success, mentor team as well as peers across the Credit Union Leverage communication and influencing skills to guide issue resolution, root cause, and remediation plans throughout the issue management process Partners with Compliance, Legal, and Enterprise Risk Management to determine control gaps Partners with stakeholders across the entire organization to resolve issues Provide consistent Issue status communication to senior leaders in supported Lines of Business, which includes applicable escalations. Develops, produces, and monitors issue metrics (KPI, KRI) for Senior Leadership on a consistent basis and confirms that program is being performed in accordance with the process Display continued growth in leadership and coaching to be a quality contributor and point of contact for all areas of the business in identifying and escalating issues and making sound decisions based on facts Business knowledge and delivering innovative decisions/solutions Drive a culture of continuous improvement and efficiency within the Issue Management team and first line business units Improve speed and consistency in identifying and escalating issues while maintaining accuracy and diligent documentation Keeps abreast of the organization’s operational processes and best practices for business strategy Appropriately assess risk when business decisions are made, demonstrating particular consideration for safeguarding the Credit Union and our members, by driving compliance with applicable laws, rules, and regulations Drive a disciplined change management approach to rolling out Program changes. This includes tracking change requests, logging change implementation, updating / creating program procedures, communicating, training, and provide ongoing support to ensure the change is sustained Support the ERM framework, including risk appetite, risk taxonomies, and reporting Complies with all regulations as required by law, including but not limited to Bank Secrecy Act, OFAC, FACT Act, GLBA, Regulation CC (funds availability), Regulation DD (TIS) and other regulations as required by law as it relates to his/her position Performs other duties as assigned KNOWLEDGE, SKILLS, and ABILITIES The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Experience 7 years of experience in Risk Management, Compliance, or Internal Audit, including direct Issue Management experience RSA Archer experience desired Education Bachelor’s degree in business administration, finance, or equivalent experience Licenses, Certifications, Registrations Certified Regulatory Compliance Manager (CRCM) certification, Certified Trust and Fiduciary Advisor (CTFA), or other applicable/relevant certification preferred but not required Managerial Responsibility Has supervisory/managerial responsibility for a team of up to 5 employees. Supervises, coordinates, and reviews the work of assigned staff. Recommends candidates for employment, conducts performance evaluations and salary reviews for assigned staff, and applies company policy Computer/Office Equipment Skills Advances skills: Word, Excel, PowerPoint, and with internal systems Language Skills Demonstrated ability to clearly express ideas, methodology, results, and recommendations verbally, in writing and through insightful reports and graphic illustrations Demonstrated ability to document outcomes and present information in a manner appropriate for key stakeholders and all levels of the organization. Other Skills and Abilities Understanding of mortgage origination and fair lending practices Understanding of control frameworks that support cross-functional and cross-business controls Demonstrates understanding of the Issue Management Lifecycle Understanding and experience as an end-user for various GRC platforms Understanding of the linkages between RCSA, Controls Testing, and Issue Management Familiarity with applicable regulatory and legal compliance obligations, rules, and regulations including, but not limited to, the three lines of defense risk governance framework Ability to deliver risk management execution across multiple business lines offering a wide variety of financial services products and services Deep knowledge of the financial services sector, particularly with the competitive dynamics and products in retail banking and risk management Developed understanding and demonstrated application of operational risk identification and mitigation practices and procedures. Developed understanding of the regulatory environment and how the risks of the products and services the Credit Union offers are viewed by regulators. Excellent technical, analytical, and communication skills PHYSICAL ABILITIES / WORKING CONDITIONS Physical Demands Ability to sit, talk and hear consistently Ability to stand, walk, and use hands to handle or reach occasionally Vision Requirements Close vision (clear vision at 20 inches or less) Distance vision (clear vision at 20 feet or more) Weight Lifted or Force Exerted Ability to lift up to 10 pounds occasionally Environmental There are no unusual environmental factors (such as a typical office) Noise Environment Moderate noise (business office with computers and printers, light traffic) Mountain America Credit Union is an EEO/AA/ADA/Veterans employer. Follow @MountainAmericaLife on Facebook and Instagram to see why our employees love working at Mountain America! Mountain America Credit Union is one of the foremost financial institutions in the country, with more than 95 branches located in 5 states (Utah, Idaho, Nevada, New Mexico, and Arizona). We believe that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, comfortable and inclusive work environment, fun employee activities and exciting charity events to ensure that no day is dull at Mountain America. Our purpose is to help members enjoy a good life by providing them a positive incentive to save and manage their finances. We also give members easy access to their accounts and allow them to control their funds in a variety of ways, including ATMs, online home banking, mobile banking, direct deposit, Touch-Tone Teller, automatic payment options and access through a large branch network. When making decisions, we always put members' needs first. It's just the way we do business and a part of the "people helping people" philosophy of credit unions
Show more details...
via Workday
posted_at: 16 days agoschedule_type: Full-timework_from_home: 1
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely... manner. Job Summary At Mountain America, the Regional
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely... manner. Job Summary At Mountain America, the Regional Manager Member Services is responsible for exceptional member experiences through hiring, developing, training, and leading branch leadership through direction and supervision of multiple branch locations. In addition, this position ensures maximum branch productivity, profitability, quality service and member-market growth. The Regional Manager will primarily work remotely from home and be expected to travel within region visiting assigned branches. Job Description GEOGRAPHICAL REGION *This position will cover branches in the Salt Lake Valley and will be discussed more in the interview process. To be effective, an individual must be able to perform each job duty successfully. Leadership & Organizational Development Hires, develops, and manages Branch Managers. Maintains pipelines of "ready now" talent to fill future leadership roles through active succession plans. Coaches and develops others using multiple methods including peers/others both inside and outside own silo to help them develop and navigate through job/career paths and progression. Effectively establishes performance requirements and personal development plans for branch leaders, continually monitors performance, and coaches for continuous improvement and development. Provides leadership and works with Branch leadership to develop and retain highly competent, member service-oriented branch staff through selection, compensation, training and day-to-day management practices which support the credit union's philosophy and values. Creates a culture that motivates and reinforces accountability of development with managers. Regularly visits assigned branches and with the Branch Managers. Ensures consistency in ongoing sales coaching (AAA) of branch managers through regular sales meetings, and assists in planning and coordinating regional leadership development meetings. Adjusts communication content and style to meet the needs of diverse stakeholders. Demonstrated ability of surfacing productive conflict both in employee issues and surfacing issues to upper management. Member Focus Consistently implements Member Service Team and Credit Union member experience strategies across area of responsibility. Provides leadership and support to the branches for quality improvements for member and team member service and in work processes to more effectively use resources. Embraces and trains others to consistent service standards and delivery methods by purposefully aligning to the needs of the organization. Branch Operations Complies with all regulations as required by law, including but not limited to; Bank Secrecy Act, OFAC, FACT Act, GLBA, Regulation CC (funds availability), Regulation DD (TIS) and other regulations as required by law as it relates to his/her position. Performs other duties as assigned. KNOWLEDGE, SKILLS, and ABILITIES The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Experience 8+ years experience in financial industry and knowledge of Branch Operations required, which includes 6+ years of progressive leadership experience. Education Bachelor’s Degree in Finance, Business Administration, Sales/Marketing or similar or equivalent experience required. Other Skills and Abilities Must have a thorough knowledge and understanding of credit union policies and procedures as well as related work experience in operations, lending and sales in a financial institution. Ability to take and follow instructions from a direct supervisor in conjunction with implementing strategic initiatives to supervising managers. Ability to communicate effectively in highly critical one-on-one and group situations. Ability to provide effective leadership and guidance to managerial staff. Ability to analyze and interpret complex data and implement short and long term strategies/business plans accordingly. Licenses, Certificates, Registrations Notary Public Computer/Office Equipment Skills Intermediate to advanced level skills in Microsoft Office (Outlook, Word, PowerPoint, and Excel) and Symitar Managerial Responsibility Proven track record of coaching, mentoring and developing others is required. Successful candidate will be responsible to coach, mentor and develop branch personnel and up to seven to ten branch managers. Determines goals to be reached and lead the achievement of goals. Recommends candidates for employment, conducts performance evaluations and salary reviews for assigned staff, and applies company policy/disciplinary action. Language Skills Must have the ability to read, understand and carry out instructions in written and oral form. A high degree of telephone etiquette is also required. PHYSICAL ABILITIES / WORKING CONDITIONS Physical Demands Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently. Ability to stand, walk, kneel and crouch occasionally Travel Job may require some overnight travel and/or significant driving times. Vision Requirements Close vision (clear vision at 20 inches or less) Distance Vision (clear vision at 20 feet or more) Weight Lifted or Force Exerted Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally Environmental There are no unusual environmental factors Noise Environment Moderate noise (business office with computers and printers, light traffic) ***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.*** #LI-SW Mountain America Credit Union is an EEO/AA/ADA/Veterans employer. Follow @MountainAmericaLife on Facebook and Instagram to see why our employees love working at Mountain America! Mountain America Credit Union is one of the foremost financial institutions in the country, with more than 95 branches located in 5 states (Utah, Idaho, Nevada, New Mexico, and Arizona). We believe that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, comfortable and inclusive work environment, fun employee activities and exciting charity events to ensure that no day is dull at Mountain America. Our purpose is to help members enjoy a good life by providing them a positive incentive to save and manage their finances. We also give members easy access to their accounts and allow them to control their funds in a variety of ways, including ATMs, online home banking, mobile banking, direct deposit, Touch-Tone Teller, automatic payment options and access through a large branch network. When making decisions, we always put members' needs first. It's just the way we do business and a part of the "people helping people" philosophy of credit unions
Show more details...
via Jobrapido.com
posted_at: 3 days agoschedule_type: Full-time
Please reference the schedule and minimum qualifications listed below before applying.
If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely... manner.
Job Summary
At Mountain America, the Member
Please reference the schedule and minimum qualifications listed below before applying.
If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely... manner.
Job Summary
At Mountain America, the Member Service Representative recognizes and meets member needs by providing quality service through transactions and cross-selling products and services in order to help our Members achieve their financial dreams.
Job Description
LOCATION
Richfield UT Branch
665 North Main Street
Richfield, UT 84701
SCHEDULE
Full Time: Monday - Friday 8:45am - 6:15pm
At Mountain America, we are committed to taking care of all our employees.
• Starting competitive plus incentives
• Performance reviews with opportunities to increase compensation
• Excellent medical and dental benefits with minimal employee contribution (Medical - full time employees, Dental and Vision both full-time and part-time employees)
• Paid time off, volunteer time off, and paid holidays
• Matching 401K
• Tuition assistance
• Professional development
• And more!
To be effective, an individual must be able to perform each job duty successfully.
Member Focus
• Builds and maintains relationships with Mountain America Credit Union Members by engaging in conversations in person and over the phone.
• Provides quality service by assessing, advising, and assisting credit union membership.
• Recognizes member needs and cross-sells products and services as needs arise through a consultation approach.
• Educates members about MACU products and services.
• Consistent focus on increasing member satisfaction and account retention.
• Expected to meet production goals as a representation to help our members.
• May follow up with members on product referrals (e.g. warm calling).
• Greets all members professionally.
Cash Transactions
• Accurately maintains cash drawer.
• Accurately and efficiently processes transactions in accordance with established policies and procedures.
• Assists in the opening and closing procedures of the branch.
• Responsible for Branch Security which includes vault combinations, security codes, and member information.
Other Responsibilities
• Represents the credit union in a professional manner, both in dress and in actions.
• Keeps work area neat and clean.
• Responds to email/voicemail/missed calls/other communication in a timely manner.
• Actively participates and completes product knowledge courses.
• Travel may be required.
• Complies with all regulations as required by law.
• Performs other duties as assigned
KNOWLEDGE, SKILLS, and ABILITIES
The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Experience
At least six months of customer service experience.
Education
High school diploma or equivalent
Licenses, Certificates, Registrations, Trainings
• A valid driver's license is required
To be completed during the first 90 days:
• MSR Certification Package through the following:
• Teller Branch Checklist
• Products & Services
• Teller Follow-up Training
• MSR Sales Certification
Computer/Office Equipment Skills
• Basic computer operating skills
• Beginner to intermediate skills in Microsoft Office (Outlook, Word, Excel)
• Type a minimum of 35 words per minute preferred
Managerial Responsibility
No supervisory/managerial responsibilities
Other Skills and Abilities
• Thorough knowledge of credit union policies, procedures and regulations
• Ability to prepare loan documents and cross-sell financial services of the credit union to ensure quality service
• Ability to perform mathematical calculations
• Ability to communicate effectively using written and verbal communication
PHYSICAL ABILITIES / WORKING CONDITIONS
Physical Demands
• Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently
• Ability to stand, walk, kneel and crouch occasionally
Vision Requirements
• Close vision (clear vision at 20 inches or less)
• Distance Vision (clear vision at 20 feet or more)
Weight Lifted or Force Exerted
Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally
Environmental
There are no unusually environmental factors
Noise Environment
Moderate noise (business office with computers and printers, light traffic)
#LI-JS1
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer Show more details...
If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely... manner.
Job Summary
At Mountain America, the Member Service Representative recognizes and meets member needs by providing quality service through transactions and cross-selling products and services in order to help our Members achieve their financial dreams.
Job Description
LOCATION
Richfield UT Branch
665 North Main Street
Richfield, UT 84701
SCHEDULE
Full Time: Monday - Friday 8:45am - 6:15pm
At Mountain America, we are committed to taking care of all our employees.
• Starting competitive plus incentives
• Performance reviews with opportunities to increase compensation
• Excellent medical and dental benefits with minimal employee contribution (Medical - full time employees, Dental and Vision both full-time and part-time employees)
• Paid time off, volunteer time off, and paid holidays
• Matching 401K
• Tuition assistance
• Professional development
• And more!
To be effective, an individual must be able to perform each job duty successfully.
Member Focus
• Builds and maintains relationships with Mountain America Credit Union Members by engaging in conversations in person and over the phone.
• Provides quality service by assessing, advising, and assisting credit union membership.
• Recognizes member needs and cross-sells products and services as needs arise through a consultation approach.
• Educates members about MACU products and services.
• Consistent focus on increasing member satisfaction and account retention.
• Expected to meet production goals as a representation to help our members.
• May follow up with members on product referrals (e.g. warm calling).
• Greets all members professionally.
Cash Transactions
• Accurately maintains cash drawer.
• Accurately and efficiently processes transactions in accordance with established policies and procedures.
• Assists in the opening and closing procedures of the branch.
• Responsible for Branch Security which includes vault combinations, security codes, and member information.
Other Responsibilities
• Represents the credit union in a professional manner, both in dress and in actions.
• Keeps work area neat and clean.
• Responds to email/voicemail/missed calls/other communication in a timely manner.
• Actively participates and completes product knowledge courses.
• Travel may be required.
• Complies with all regulations as required by law.
• Performs other duties as assigned
KNOWLEDGE, SKILLS, and ABILITIES
The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Experience
At least six months of customer service experience.
Education
High school diploma or equivalent
Licenses, Certificates, Registrations, Trainings
• A valid driver's license is required
To be completed during the first 90 days:
• MSR Certification Package through the following:
• Teller Branch Checklist
• Products & Services
• Teller Follow-up Training
• MSR Sales Certification
Computer/Office Equipment Skills
• Basic computer operating skills
• Beginner to intermediate skills in Microsoft Office (Outlook, Word, Excel)
• Type a minimum of 35 words per minute preferred
Managerial Responsibility
No supervisory/managerial responsibilities
Other Skills and Abilities
• Thorough knowledge of credit union policies, procedures and regulations
• Ability to prepare loan documents and cross-sell financial services of the credit union to ensure quality service
• Ability to perform mathematical calculations
• Ability to communicate effectively using written and verbal communication
PHYSICAL ABILITIES / WORKING CONDITIONS
Physical Demands
• Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently
• Ability to stand, walk, kneel and crouch occasionally
Vision Requirements
• Close vision (clear vision at 20 inches or less)
• Distance Vision (clear vision at 20 feet or more)
Weight Lifted or Force Exerted
Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally
Environmental
There are no unusually environmental factors
Noise Environment
Moderate noise (business office with computers and printers, light traffic)
#LI-JS1
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer Show more details...
via Workday
posted_at: 6 days agoschedule_type: Full-timework_from_home: 1
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner. Job Summary The CRE Sales Manager is responsible
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner. Job Summary The CRE Sales Manager is responsible for leading and developing a team of commercial loan officers in effectively managing their loan production and focuses on growing and maintaining the commercial real estate portfolio of the Credit Union. Oversees pre-flight conversations for commercial loan requests from loan officers. This individual trains and, develops commercial loan officers with respect to their sales efforts, conducts sales calls and loan prospecting interviews jointly with loan officers and other business partners. Oversees “special projects” within the CRE team... ensuring proper due diligence is performed prior to obligating the Credit Union on any level. Once loan requests are in progress, ensures they proceed through the closing process in a timely and efficient manner. Job Description LOCATION Mountain America Center - In Office: 9800 S Monroe St Sandy, UT 84070 SCHEDULE Full Time To be effective, an individual must be able to perform each job duty successfully. Provides direct leadership to commercial real estate loan officers. Coaches, trains, develops, and periodically evaluates loan officers for a good understanding of all products offered within the Business Lending team and their respective guidelines. Develops and implements a consistent plan to convert leads to loans (e.g.: service-level agreement, professional courtesy in communication, communication as to why MACU is a good value, asking for their business relationship for a loan officer's team. Directly oversees the pre-flight conversations with respect to prospective loan requests and provides initial support for/against loan requests based on credit union standards. Sets and evaluates goals for loan officers including production, referrals, deposits, etc; monitors and reports on their progress towards those goals. Creates and maintains monthly reports to assess loan officers’ productivity levels. Assumes responsibility for sales and incentive reporting. This includes the hold back portion of the incentive at year end, adjusting for any deductions. Maintains employee personnel files and conducts performance evaluations on a quarterly basis. Coaches employees immediately when feedback is needed for improved job performance, including written performance improvement plans. Has direct oversight of commercial loan officers in developing market share growth strategies, which include marketing and working with brokers, realtors, financial planners, CPAs, builders, attorneys, closing agents, and other real estate professionals, etc. Develops and maintains networking relationships within the local commercial real estate and business lending community. Monitors and reviews existing commercial lending relationships on a regular basis. Contributes to the Business Lending management team in strategic planning for the team. Oversees loans for and maintains relationships with complex, high-net worth and/or specialized Borrowers. Maintains a personal commercial loan portfolio with the approval of the VP, as needed. Organizes and conducts regular sales meetings and ensures communication of successes, recognition and rewards occur regularly and often. Works closely with others on the CRE team to help ensure loan approvals, denials and closings are being completed appropriately and promptly. Resolves all member/broker loan problems and/or complaints in a timely and professional manner, appropriately representing the Credit Union. Acts as a resource to other team members and other Credit Union teams. Maintains proper relationships with all Credit Union teams and supports cross-selling opportunities. Performs other duties as assigned. KNOWLEDGE, SKILLS, and ABILITIES The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Experience Seven years of commercial lending experience with a focus in sales management experience preferred). Education Bachelor’s degree from an accredited institution in business, marketing, finance, economics or related field. Education will be verified. Or an additional three combined years experience in a progressive financial setting may be substituted for a relevant degree. Licenses, Certifications, Registrations None Managerial Responsibility Has managerial responsibility for one or more key areas of the organization typically with reporting managers and/or department heads. Works closely with top management to establish broad plans that contribute to development and implementation of policies that affect several functional areas. Determines goals to be reached and leads the achievement of goals. Recommends candidates for employment, conducts performance evaluations and salary reviews for assigned staff, and applies company policy/disciplinary action. Computer/Office Equipment Skills Advanced skills with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel. Experience with analytical and reporting software and loan origination systems. Language Skills Demonstrated ability to clearly express ideas, methodology, results and recommendations verbally, in writing and through insightful reports and graphic illustrations. Demonstrated ability to document outcomes and present information in a manner appropriate for key stakeholders and all levels of the organization. Other Skills and Abilities Excellent inter-personal skills including the ability to lead and collaborate with ad-hoc teams. Ability to work both autonomously and collaboratively in a fast-paced environment. Self-starter with strong organization and time management skills and the ability to work productively and efficiently in a fast-paced environment with multiple projects and timelines. Knowledge of rules, requirements, and regulations from governing bodies (NCUA, CFPB, OCC, et al) with respect to commercial lending Ability to adeptly gauge the merits of a commercial loan request, the ideal structure of the request and whether there are enough strengths to mitigate expected weaknesses to a degree satisfactory to MACU. Adaptive to change, responds positively to altered circumstances or conditions. Possess a desire and willingness to learn and continually update knowledge base on financial concepts, strategies, systems etc. Take initiative to be a problem solver and provide suggestions to improve processes and efficiencies. Unquestioned personal and professional integrity. PHYSICAL ABILITIES / WORKING CONDITIONS Physical Demands Ability to sit, talk and hear consistently Ability to stand, walk, and use hands to handle or reach occasionally Vision Requirements Close vision (clear vision at 20 inches or less) Distance vision (clear vision at 20 feet or more) Weight Lifted or Force Exerted Ability to lift up to 10 pounds occasionally Environmental There are no unusual environmental factors (such as a typical office) Noise Environment Moderate noise (business office with computers and printers, light traffic) ***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.*** #LI-FW1 Mountain America Credit Union is an EEO/AA/ADA/Veterans employer. Follow @MountainAmericaLife on Facebook and Instagram to see why our employees love working at Mountain America! Mountain America Credit Union is one of the foremost financial institutions in the country, with more than 95 branches located in 5 states (Utah, Idaho, Nevada, New Mexico, and Arizona). We believe that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, comfortable and inclusive work environment, fun employee activities and exciting charity events to ensure that no day is dull at Mountain America. Our purpose is to help members enjoy a good life by providing them a positive incentive to save and manage their finances. We also give members easy access to their accounts and allow them to control their funds in a variety of ways, including ATMs, online home banking, mobile banking, direct deposit, Touch-Tone Teller, automatic payment options and access through a large branch network. When making decisions, we always put members' needs first. It's just the way we do business and a part of the "people helping people" philosophy of credit unions
Show more details...
via Workday
schedule_type: Full-timework_from_home: 1
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner. Job Summary A Senior Business Advisor (BA) at
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner. Job Summary A Senior Business Advisor (BA) at MACU is expected to have a high level of business acumen. A BA should be considered an industry expert regarding the banking needs of small to medium sized businesses and act as an advisor accordingly. A BA will be expected to grow revenue through various methods while managing a specific allocated budget for their business development needs. In addition, the BA is expected to manage the existing portfolio and deepen existing member relationships. A BA acts as the SME and ambassador for MACU as it relates to business banking. This position... will be under the Business Services department and report to a Business Services Sales Manager. Job Description LOCATION Boise - 3rd Street Branch: 393 S 3rd St Boise, ID 83702 SCHEDULE Full Time To be effective, an individual must be able to perform each job duty successfully. Navigate through basic and complex sales cycles of new and existing opportunities. Act of a key advisor regarding the banking needs and treasury management needs. Prospect for new qualified businesses within their market. Be resourceful and strategic on more complex setups. Manage existing relationships to ensure proper servicing of accounts and expansion. Must have strong written and verbal communication skills. Completion of high-quality applications in a timely and professional manner. Displays collaborative behavior with internal and external partners that results in new business opportunities and an overall better member experience. Able to successfully perform Business Reviews with business members using relationship skills centered around AAA, while offering product solutions accordingly. Conveys strong Value Proposition to branch teams and partners. Represents MACU core values KNOWLEDGE, SKILLS, and ABILITIES The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Experience 3+ years of professional experience of business-to-business relationship management. Banking acumen experience Strong presentation skills Education Bachelor’s degree in business, marketing, finance, or related field preferred. OR 5+ years combined with experience in a sales or relationship management. Computer/Office Equipment Skills Advanced skills with Microsoft Office Suite including Outlook, Word, PowerPoint, Excel. Experience with fin-tech software preferred Ability to demo MACU products and services both virtually and in person. Strong ability to perform daily job tasks using video calling software. (Zoom, Teams, etc) Language Skills Demonstrated ability to clearly express ideas, methodology, results and recommendations verbally, in writing and through insightful reports and graphic illustrations Demonstrated ability to document outcomes and present information in a manner appropriate for key stakeholders and all levels of the organization. Other Skills and Abilities Ability to work both autonomously and collaboratively in a fast-paced environment. Self-starter with strong organizing and time management skills and the ability to work productively and efficiently in a fast-paced environment with multiple projects and timelines Adaptive to change, responds positively to altered circumstances or conditions Possess a desire and willingness to learn and continually update knowledge base on financial concepts, strategies, systems etc. Take initiative to be a problem solver and provide suggestions to improve processes and efficiencies. Excellent inter-personal skills including the ability to lead and collaborate with ad-hoc teams Data analytics and data validation skills and proficiency in business data analysis (MS Excel, etc.) PHYSICAL ABILITIES / WORKING CONDITIONS Physical Demands Ability to sit, talk and hear consistently Ability to stand, walk, and use hands to handle or reach occasionally Vision Requirements Close vision (clear vision at 20 inches or less) Distance vision (clear vision at 20 feet or more) Weight Lifted or Force Exerted Ability to lift up to 30 pounds occasionally Environmental There are no unusual environmental factors (such as a typical office) Noise Environment Moderate noise (business office with computers and printers, light traffic) ***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.*** #LI-FB1 Mountain America Credit Union is an EEO/AA/ADA/Veterans employer. Follow @MountainAmericaLife on Facebook and Instagram to see why our employees love working at Mountain America! Mountain America Credit Union is one of the foremost financial institutions in the country, with more than 95 branches located in 5 states (Utah, Idaho, Nevada, New Mexico, and Arizona). We believe that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, comfortable and inclusive work environment, fun employee activities and exciting charity events to ensure that no day is dull at Mountain America. Our purpose is to help members enjoy a good life by providing them a positive incentive to save and manage their finances. We also give members easy access to their accounts and allow them to control their funds in a variety of ways, including ATMs, online home banking, mobile banking, direct deposit, Touch-Tone Teller, automatic payment options and access through a large branch network. When making decisions, we always put members' needs first. It's just the way we do business and a part of the "people helping people" philosophy of credit unions
Show more details...
via Jobrapido.com
posted_at: 6 days agoschedule_type: Full-time
Please reference the schedule and minimum qualifications listed below before applying.
If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely... manner.
Job Summary
Acts as the voice of Quality within
Please reference the schedule and minimum qualifications listed below before applying.
If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely... manner.
Job Summary
Acts as the voice of Quality within an Engineering team. Responsible for documentation around test strategies and test execution efforts. Assists in developing and maintaining automated tests for our full application stack. As an experienced professional, will participate in all testing efforts for the team.
Job Description
LOCATION
Mountain America Center - Hybrid:
9800 S Monroe St
Sandy, UT 84070
SCHEDULE
Full Time
To be effective, an individual must be able to perform each job duty successfully.
• Keep current with emerging testing techniques and technologies, as well as emerging development practices.
• Assist in diagnosing, finding the root cause, reporting, and tracking production and non-production issues.
• Commit to continuously learn and improve, in both technical expertise, testing mindset, and soft skills.
• Communicate effectively and professionally to team members including product, development, stakeholders, and members of other teams or departments.
• Communicate risk and testing results to stakeholders, development team, and other interested parties.
• Regularly participate with other engineers in collaborative testing or coding sessions including test documentation review and code reviews.
• Contribute to general and technical documentation of business logic, application functionality, and test strategies to support understanding, communication, and effective testing.
• Guide the team to meet the needs of the end user in a quality, consistent, and professional manner, using independent judgement where appropriate.
• Identify and contribute to process improvements and process automation opportunities.
• Collaborate effectively in a scrum team, with the desire to perform a variety of tasks as needed to fully complete work items in accordance with the accepted definition of done.
• Collaborate with the team in refining and estimating future work.
• Create automated integration tests at the API and UI levels with appropriate critical path and feature coverage.
• Follow best practices and credit union coding standards, testing standards, design patterns and secure software guidelines.
• Guide the team to set testing priorities, define quality standards and execute the testing strategies across our full application stack from database to front end UI.
• Define the direction of future automation for the products to ensure effectiveness, efficiency, maintainability, and scalability.
• Collaborate with other engineers in testing efforts for product integrations that cross multiple teams and product areas.
• Perform research on new tools, software products, and/or practices to help ensure the quality, stability, security, and usability of our technical services.
• Maintaining and suggest additions to the automation frameworks and testing stack.
• Help train and mentor less experienced software quality engineers.
• Create shareable and reusable components to assist faster, more reliable, automated testing.
KNOWLEDGE, SKILLS, & ABILITIES: The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
EXPERIENCE:
• Minimum 3 years of software quality engineering experience.
• Experience with mainstream testing methodologies, testing documentation, and exploratory practices.
• Experience with mainstream object-oriented languages such as C# or Java.
• Experience with some of the following tool sets:
• API tools (Rest#, Postman, Swagger).
• Front end tools (Selenium, Page Object Model).
• Backend tools (SQL Server, Entity Framework, Dapper).
• Build tools (Node, Docker, Azure Pipelines).
• Experience with testing and/or automating the following:
• Web applications in Angular and React.
• Internal support tools.
• 3rd party integrations.
• Database and API connections (Rest and SOAP).
• Cloud Solutions (AWS, Azure, or others).
• Experience with performance and load testing tools.
• Experience with core credit union/banking systems such as Symitar or Corelation.
• Experience with Scrum Associated tools such as Azure DevOps or Jira.
• Experience working in an agile CI/CD or rapid software testing environment.
• Experience with automation architecture and industry best practices.
• Experience understanding of Git and source control concepts.
EDUCATION: Bachelor's degree from an accredited institution in computer science, information systems, or related field.
LICENSES, CERTIFICATIONS, REGISTRATIONS: N/A
MANAGERIAL RESPONSIBILITY: Has no supervisory/managerial responsibilities. May provide coaching and/or mentoring to others on the team.
OTHER SKILLS & ABILITIES:
• Ability to work both autonomously and collaboratively to accomplish testing efforts.
• Self-starter with strong organization and time management skills and the ability to work productively and efficiently in a fast-paced environment with multiple projects and timelines.
• Adaptive to change, responds positively to altered circumstances or conditions.
• Possess a desire and willingness to continually learn and continually update knowledge base on financial concepts, strategies, systems etc.
• Ability and desire to add to and update the living documentation as a part of daily work.
• Take initiative to be a problem solver and provide potential solutions to improve processes, overcome challenges, and innovate products.
• Excellent inter-personal skills including the ability to collaborate with ad-hoc teams.
• Flexible capability to work effectively with a variety of teams, personalities, projects, and processes including managing conflict, overcoming differences, and compromising.
• Desire to work in an agile environment supporting an automated CI/CD approach to software development and testing.
PHYSICAL ABILITIES / WORKING CONDITIONS:
• Ability to sit, talk and hear consistently
• Ability to stand, walk, and use hands to handle or reach occasionally
• Close vision (clear vision at 20 inches or less)
• Distance vision (clear vision at 20 feet or more)
• Ability to lift up to 10 pounds occasionally.
ENVIRONMENTAL: There are no unusual environmental factors. Work is conducted in typical office setting with moderate noise (e.g., business office with computers and printers, light traffic).
#LI-FB1
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer Show more details...
If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely... manner.
Job Summary
Acts as the voice of Quality within an Engineering team. Responsible for documentation around test strategies and test execution efforts. Assists in developing and maintaining automated tests for our full application stack. As an experienced professional, will participate in all testing efforts for the team.
Job Description
LOCATION
Mountain America Center - Hybrid:
9800 S Monroe St
Sandy, UT 84070
SCHEDULE
Full Time
To be effective, an individual must be able to perform each job duty successfully.
• Keep current with emerging testing techniques and technologies, as well as emerging development practices.
• Assist in diagnosing, finding the root cause, reporting, and tracking production and non-production issues.
• Commit to continuously learn and improve, in both technical expertise, testing mindset, and soft skills.
• Communicate effectively and professionally to team members including product, development, stakeholders, and members of other teams or departments.
• Communicate risk and testing results to stakeholders, development team, and other interested parties.
• Regularly participate with other engineers in collaborative testing or coding sessions including test documentation review and code reviews.
• Contribute to general and technical documentation of business logic, application functionality, and test strategies to support understanding, communication, and effective testing.
• Guide the team to meet the needs of the end user in a quality, consistent, and professional manner, using independent judgement where appropriate.
• Identify and contribute to process improvements and process automation opportunities.
• Collaborate effectively in a scrum team, with the desire to perform a variety of tasks as needed to fully complete work items in accordance with the accepted definition of done.
• Collaborate with the team in refining and estimating future work.
• Create automated integration tests at the API and UI levels with appropriate critical path and feature coverage.
• Follow best practices and credit union coding standards, testing standards, design patterns and secure software guidelines.
• Guide the team to set testing priorities, define quality standards and execute the testing strategies across our full application stack from database to front end UI.
• Define the direction of future automation for the products to ensure effectiveness, efficiency, maintainability, and scalability.
• Collaborate with other engineers in testing efforts for product integrations that cross multiple teams and product areas.
• Perform research on new tools, software products, and/or practices to help ensure the quality, stability, security, and usability of our technical services.
• Maintaining and suggest additions to the automation frameworks and testing stack.
• Help train and mentor less experienced software quality engineers.
• Create shareable and reusable components to assist faster, more reliable, automated testing.
KNOWLEDGE, SKILLS, & ABILITIES: The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
EXPERIENCE:
• Minimum 3 years of software quality engineering experience.
• Experience with mainstream testing methodologies, testing documentation, and exploratory practices.
• Experience with mainstream object-oriented languages such as C# or Java.
• Experience with some of the following tool sets:
• API tools (Rest#, Postman, Swagger).
• Front end tools (Selenium, Page Object Model).
• Backend tools (SQL Server, Entity Framework, Dapper).
• Build tools (Node, Docker, Azure Pipelines).
• Experience with testing and/or automating the following:
• Web applications in Angular and React.
• Internal support tools.
• 3rd party integrations.
• Database and API connections (Rest and SOAP).
• Cloud Solutions (AWS, Azure, or others).
• Experience with performance and load testing tools.
• Experience with core credit union/banking systems such as Symitar or Corelation.
• Experience with Scrum Associated tools such as Azure DevOps or Jira.
• Experience working in an agile CI/CD or rapid software testing environment.
• Experience with automation architecture and industry best practices.
• Experience understanding of Git and source control concepts.
EDUCATION: Bachelor's degree from an accredited institution in computer science, information systems, or related field.
LICENSES, CERTIFICATIONS, REGISTRATIONS: N/A
MANAGERIAL RESPONSIBILITY: Has no supervisory/managerial responsibilities. May provide coaching and/or mentoring to others on the team.
OTHER SKILLS & ABILITIES:
• Ability to work both autonomously and collaboratively to accomplish testing efforts.
• Self-starter with strong organization and time management skills and the ability to work productively and efficiently in a fast-paced environment with multiple projects and timelines.
• Adaptive to change, responds positively to altered circumstances or conditions.
• Possess a desire and willingness to continually learn and continually update knowledge base on financial concepts, strategies, systems etc.
• Ability and desire to add to and update the living documentation as a part of daily work.
• Take initiative to be a problem solver and provide potential solutions to improve processes, overcome challenges, and innovate products.
• Excellent inter-personal skills including the ability to collaborate with ad-hoc teams.
• Flexible capability to work effectively with a variety of teams, personalities, projects, and processes including managing conflict, overcoming differences, and compromising.
• Desire to work in an agile environment supporting an automated CI/CD approach to software development and testing.
PHYSICAL ABILITIES / WORKING CONDITIONS:
• Ability to sit, talk and hear consistently
• Ability to stand, walk, and use hands to handle or reach occasionally
• Close vision (clear vision at 20 inches or less)
• Distance vision (clear vision at 20 feet or more)
• Ability to lift up to 10 pounds occasionally.
ENVIRONMENTAL: There are no unusual environmental factors. Work is conducted in typical office setting with moderate noise (e.g., business office with computers and printers, light traffic).
#LI-FB1
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer Show more details...
via Workday
posted_at: 10 days agoschedule_type: Full-timework_from_home: 1
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely... manner. Job Summary Seasoned or mid-level grill cook
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely... manner. Job Summary Seasoned or mid-level grill cook responsible for preparing standard and specialized breakfast menu items to order and standard and specialized grill menu items to order during lunch service for café guests. This position is responsible for leading the grill station in service and hospitality, creating daily breakfast and lunch specials from your experience, developing a junior grill cook, and developing and growing your own cooking skills repertoire. Responsible for organizing and maintaining production for service, maintaining a clean and sanitary workspace, interacting with pleasure to guest requests. This is a guest facing position and requires constant guest interaction. Job Description Seasoned or mid-level grill cook responsible for preparing standard and specialized breakfast menu items to order and standard and specialized grill menu items to order during lunch service for café guests. This position is responsible for leading the grill station in service and hospitality, creating daily breakfast and lunch specials from your experience, developing a junior grill cook, and developing and growing your own cooking skills repertoire. Responsible for organizing and maintaining production for service, maintaining a clean and sanitary workspace, interacting with pleasure to guest requests. This is a guest facing position and requires constant guest interaction. LOCATION Mountain America Center: 9800 S Monroe Sandy, Utah 84107 SCHEDULE Full time; Monday-Friday 6:00am-2:30pm At Mountain America, we are committed to taking care of all our employees. Starting competitive wage and can increase depending on experience, plus incentives Performance reviews with opportunities to increase compensation Excellent medical and dental benefits with minimal employee contribution (full time employees) Paid time off, volunteer time off, and paid holidays Matching 401K Tuition assistance Professional development And more! To be effective, an individual must be able to perform each essential duty successfully and consistently. • Has a thorough working knowledge and is proficient using and maintaining a fryer, flattop, steam convection oven, and charbroil grill and can train other individuals how to use properly. • Is knowledgeable of both breakfast and lunch grill menu items with an average personal food repertoire for someone who has required experience. • Knows to ask for station sales mix and asks chef to help set pars for heavy usage items and special menu items. • Knows, has clear understanding, can teach others, and follows all local and kitchen specific HACCP guidelines. • Minimizes station product loss through batch production, learning customer demographic and preferences, and proper cooking procedures. Willing to learn and coach in this area. • Menu development with chef for specials and responsible for new static menu development with chef. • Responsible for daily production of station. • Assists management with duties as assigned to increase personal development, knowledge, and experience of other team members. Willing to cross train throughout each station to gain knowledge and understanding. • Schedules and performs cleaning projects in accordance with station needs and as assigned by management. • Supports other stations as needed to produce and prepare items that typically come off station. Makes appropriate and timely requests as outlined by kitchen procedures from other stations for prep needed. • Tracks and manages all to go orders and manages ticket order/fire timing proficiently. • Can work as an expo when needed for station. • Maintains clean, organized, and properly stored refrigeration in accordance with local health department guidelines and kitchen guidelines. • Identifies and reports major repairs to management. • Establishes and maintains effective communication, coordination and working relationships with building employees, management, co-workers, and service providers. • Completes safety, technical, policy and procedural training assigned by management. • Participates in weekly staff meetings. • Performs other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. EDUCATION AND EXPERIENCE One-Five years of progressive experience on a B&I grill station or restaurant grill station. Guest facing or open kitchen experience preferred but not required. High School Diploma or G.E.D Experience teaching others is a plus LICENSES, CERTIFICATES, REGISTRATIONS Current Serve Safe Certification is a plus (but will be required within first year of hire) Current State of Utah Food Handlers MANAGERIAL RESPONSIBILITY None LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Fluent in English Bilingual is a plus COMPUTER/OFFICE EQUIPMENT SKILLS Beginner skills using email and Word OTHER SKILLS AND ABILITIES • Demonstrated inter-personal skills including the ability to lead and collaborate with external teams. • Ability to work both autonomously and collaboratively in a fast-paced environment. • Self-starter with strong organizing and time management skills and the ability to work productively and efficiently in a fast-paced environment with multiple orders and timelines. • Adaptive to change, responds positively to altered circumstances or conditions. • Possess a desire and willingness to learn and continually update knowledge base. • Take initiative to be a problem solver and provide suggestions to improve processes and efficiencies. • Excellent inter-personal skills including the ability to lead and collaborate with kitchen team. • Provides own basic tool kit not required but a plus. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS Requires 7+ hours of standing, walking, using hands to handle or feel, reaching with hands and arms, talks and hears. Occasionally kneels and squats. VISION REQUIREMENTS Requires close, distance, color, peripheral and depth perception vision as well as the ability to focus. WEIGHT LIFTED OR FORCE EXERTED Frequently lifts up to 30 pounds, and occasionally lifts up to 50 pounds. ENVIRONMENTAL Extreme heat on grill station, fire, hot oil, steam, hot ovens, and hot surfaces. Steady hands important. NOISE ENVIRONMENT Constant Hood noise ***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.*** #LI-PN1 Mountain America Credit Union is an EEO/AA/ADA/Veterans employer. Follow @MountainAmericaLife on Facebook and Instagram to see why our employees love working at Mountain America! Mountain America Credit Union is one of the foremost financial institutions in the country, with more than 95 branches located in 5 states (Utah, Idaho, Nevada, New Mexico, and Arizona). We believe that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, comfortable and inclusive work environment, fun employee activities and exciting charity events to ensure that no day is dull at Mountain America. Our purpose is to help members enjoy a good life by providing them a positive incentive to save and manage their finances. We also give members easy access to their accounts and allow them to control their funds in a variety of ways, including ATMs, online home banking, mobile banking, direct deposit, Touch-Tone Teller, automatic payment options and access through a large branch network. When making decisions, we always put members' needs first. It's just the way we do business and a part of the "people helping people" philosophy of credit unions
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posted_at: 8 days agoschedule_type: Full-time
Please reference the schedule and minimum qualifications listed below before applying.
If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely... manner.
Job Summary
Job Description
Mountain America
Please reference the schedule and minimum qualifications listed below before applying.
If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely... manner.
Job Summary
Job Description
Mountain America Federal Credit Union in Sandy, UT is hiring a Senior Automation Developer/Engineer. Must have a bachelor's degree Computer Science, Information Technology, Electrical Engineering or closely related field, plus 5 years of experience with: (1) developing enterprise-wide banking internet and intranet software using C#, JavaScript, or PowerShell; (2) developing automated workflow models; (3) applying data modeling and integrated application development methodologies; (4) performing application testing, debugging, and problem solving; and (5) interpreting, validating and mapping business requirements. Travel to two, 4-day domestic industry-related conferences per year required. Send resumes attn to Fawn at: macurecruiting@macu.com.
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer Show more details...
If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely... manner.
Job Summary
Job Description
Mountain America Federal Credit Union in Sandy, UT is hiring a Senior Automation Developer/Engineer. Must have a bachelor's degree Computer Science, Information Technology, Electrical Engineering or closely related field, plus 5 years of experience with: (1) developing enterprise-wide banking internet and intranet software using C#, JavaScript, or PowerShell; (2) developing automated workflow models; (3) applying data modeling and integrated application development methodologies; (4) performing application testing, debugging, and problem solving; and (5) interpreting, validating and mapping business requirements. Travel to two, 4-day domestic industry-related conferences per year required. Send resumes attn to Fawn at: macurecruiting@macu.com.
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer Show more details...
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