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marriottbonvoy

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    Hosted in United States

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    6 yrs old

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Traffic rank
#337,872
Site age
6 yrs
Location
United States
Newest job postings for marriottbonvoy
Senior Manager, Communications & Change Management
via Media Bistro posted_at: 5 days agoschedule_type: Full-time
Job DescriptionJOB SUMMARY*This role is hybrid-only based out of our Bethesda, MD HQTheSr. Manager, Communications - Digital Productsis anindividual contributorrole that will be responsible for executing the communications strategy and overseeing key communications deliverables that support the business objectives of the Global Digital Products organization. In collaboration with the Director... Communications - Digital Products, this individual will Job DescriptionJOB SUMMARY*This role is hybrid-only based out of our Bethesda, MD HQTheSr. Manager, Communications - Digital Productsis anindividual contributorrole that will be responsible for executing the communications strategy and overseeing key communications deliverables that support the business objectives of the Global Digital Products organization. In collaboration with the Director... Communications - Digital Products, this individual will partner with leaders in Global Digital Products and other disciplines across the company to execute the organization's global communications plan. The Sr. Manager's primary focus will be to bring internal and external awareness to Marriott's industry-leading digital products, including the Marriott Bonvoy® Mobile App and Marriott.com, through the activation of effective communications strategies and channels. This role reports to the Director, Communications - Digital Products and is a key member of the Global Business Communications Services team.This individual is responsible for:1) providing communications strategy and support for the Global Digital Products organization, including planning, developing, and executing communication deliverables targeted to both internal and external audiences (e.g., Company Executives, Owners, Franchisees, customers, etc.); 2) supporting the communication planning process and development of new communication platforms that drive awareness and delivery of Global Digital Products' capabilities and strategy; and 3) partnering with communications and PR partners across the company (e.g., Owner & Franchisee Services, Global Communications & Public Affairs).Success in this role requires a strong background in change management and communications, critical thinking skills, ability to manage complex stakeholder interactions, a proven ability to manage multiple projects at the same time, as well as a willingness to be tested on difficult projects and initiatives.CANDIDATE PROFILEEducation and Experience Required4-year degree from an accredited university in Business Administration, Communications, or related major AND seven or more years' experience in communications, business, sales and marketing, or related professional area, ORAssociate degree AND Eight or more years' experience in communications, business, and marketing, or related professional areaAn equivalent combination of education and experience may be consideredEducation and Experience PreferredGraduate degree, MS/MBA (or equivalent) in Business Management, Communications, or related field.Demonstrated ability in internal communications and change management, preferably in a large, global organization.Experience with professional writing and editing, including launching and maintaining communications channels.Experience with project management approaches, tools, and phases of the project lifecycle.Outstanding written and verbal communication skills.Strong experience and aptitude in various Windows-based programs, including Microsoft Office software package, email distribution, web publishing and content management.Ability to present ideas and information in a concise, organized way.Hospitality/Lodging industry experience.CORE WORK ACTIVITIESCommunicationsSupport communications strategies, plans and channels that drive strategic imperatives and business priorities of Global Digital Products.Create, plan, and execute every aspect of initiative communications plans to effectively disseminate key messages.Develop and manage calendar of key communications to ensure consistent, relevant, and timely delivery of communications material.Create messages describing initiatives for use in internal communications and partner with Corporate/Consumer Public Relations for external communications (e.g., Trade Press, Consumer Groups).Develop targeted communications (e.g., emails, memos, frequently asked questions, presentations, collateral, videos, etc.) that communicate the capabilities of Marriott's Digital Products.Develop core presentations for Global Digital Products senior leaders and key stakeholders (e.g., Associates, Company Leadership, Owners, etc.).Measure the effectiveness of change management, marketing and communications efforts, set targets, track results, and improve programs. Lead data collection efforts and analyze data and feedback to inform strategy development; track performance and recommend solutions to continuously improve performance.Respond to, solve and make decisions on communication/change management requests that have broader department impact.Improve processes by actively seeking stakeholder feedback and focusing on designing new processes/materials.Work collaboratively with a variety of key stakeholders both within Global Digital Products and across the company to ensure alignment and consistency with broader organizational communication efforts.Seek opportunities to leverage knowledge, resources and work activities across the Global Business Communications Services team and other MI disciplines.Managing Work, Projects, and PoliciesManages and implements work and projects as assigned.Generates and provides accurate and timely results in the form of reports, presentations, etc.Analyzes information and evaluates results to choose the best solution and solve problems.Provides timely, accurate, and detailed status reports as requested.Demonstrating and Applying Discipline KnowledgeProvides technical expertise and support to persons inside and outside of the department.Demonstrates knowledge of job-relevant issues, products, systems, and processes.Demonstrates knowledge of function-specific procedures.Keeps up-to-date technically and applies new knowledge to job.Uses computers and computer systems (including hardware and software) to enter data and/ or process information.Delivering on the Needs of Key StakeholdersUnderstands and meets the needs of key stakeholders.Communicates concepts in a clear and persuasive manner that is easy to understand.Demonstrates an understanding of business priorities.Supports achievement of performance goals, budget goals, team goals, etc.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.About the TeamMarriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.Bewhere you can do your best work,beginyour purpose,belongto an amazing global team, andbecomethe best version of you Show more details...
Director, Loyalty Marketing Growth Initiatives (BetMGM)
via Media Bistro schedule_type: Full-time
MarriottDirector, Loyalty Marketing Growth Initiatives (BetMGM)Bethesda ,MarylandApply NowScheduleFull-TimeLocated Remotely?NRelocation?NPosition TypeManagementJOB SUMMARYThe vision of Marriott Bonvoy is to be the world’s favorite travel program. Through its unrivaled portfolio of over 30 brands, its award-winning travel program, and endless experiences, Marriott Bonvoy aims to engage members, earn their share of wallet, and deepen their loyalty. MarriottDirector, Loyalty Marketing Growth Initiatives (BetMGM)Bethesda ,MarylandApply NowScheduleFull-TimeLocated Remotely?NRelocation?NPosition TypeManagementJOB SUMMARYThe vision of Marriott Bonvoy is to be the world’s favorite travel program. Through its unrivaled portfolio of over 30 brands, its award-winning travel program, and endless experiences, Marriott Bonvoy aims to engage members, earn their share of wallet, and deepen their loyalty. Much more than a loyalty program, Marriott Bonvoy is a vessel through which members can engage in the transformative power of travel. Within Loyalty Marketing, the Growth Initiatives team is focused primarily on deepening member engagement – via strategic marketing support of products and partners that help facilitate everyday engagement with our travel program and our brands.The Director, Loyalty Marketing Growth Initiatives will be part of the marketing team driving the plan to expand the loyalty program into new opportunities across the... travel journey – including emerging initiatives, like Bet MGM. This person will be responsible for developing and implementing marketing strategies that leverage this new partnership to elevate the broader success of the MGM Collection. The Director, Loyalty Marketing Growth Initiatives will launch new partner offerings and deliver promotions that drive acquisition and re-activation of new BetMGM members while deepening the connection to MGM Collection and encouraging cross-engagement across both entities of the broader alliance. This role will develop the launch and continuously evolve ongoing integrated, cross-channel activation plans. Specifically, this role will launch and sustain the Bet MGM partnership, and will be responsible for delivering relevant, motivating marketing across the consumer journey via our owned, earned, and paid channels. This role will collaborate closely with various stakeholders across the broader internal Loyalty and Brand teams, cross-functional support teams, as well as external partner’s marketing and agency teams.CANDIDATE PROFILEEducation and Experience Required• 4-year degree from an accredited university in Business Administration, Marketing, or related major and 6+ years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance.OR• 8+ years of relevant professional experience in marketing or related function, demonstrating progressive career growth and pattern of exceptional performance.• Experience in marketing and promotions in casino, sports betting, or gaming industries.• Strong marketing foundation with experience in strategic planning, performance analysis, project management, and ability to work across multiple campaigns and stakeholders.• Expertise in managing end to end marketing campaign development, including agency briefs, creative oversight, and implementation, in collaboration with cross-functional team.• Demonstrated ability to deliver results under difficult conditions, particularly when faced with competing priorities, complexity, and ambiguity.• Strong collaboration skills and cross-functional team leadership experience.• Positive outlook, commitment to excellence, open minded, and comfort with diverse perspectives and people.• Strong written and verbal communications to drive for clarity, alignment, and efficiency across complex partnership relationships, expectations, and deliverablesCORE WORK ACTIVITIESLaunch Emerging Travel Partnership Offerings• Partner with Enterprise Partnerships team to launch and market emerging initiatives, including new BetMGM partnership and other initiatives.• Collaborate with cross-functional team, lead creative agencies, and align with external partner to determine overall marketing strategy, launch concepts, and creative content.• Support development and lead implementation of launch marketing plans to drive broad awareness, create internal and member excitement, and incent trial/adoption of new offerings.Marketing and Promotion of Emerging Initiatives and Travel Products (BetMGM, etc.)• Lead integration of gaming marketing behaviors and insights into Marriott Bonvoy marketing tactics to ensure relevant and appropriate approach for this new category.• Partner with the New Business Development team to support alignment on and implementation of a cohesive member value proposition across new and existing offerings.• Coordinate with partner’s marketing team to develop cohesive marketing plans.• Develop and recommend annual marketing plan for owned projects and approach to integrating new offerings into Loyalty member experience. Align marketing calendar with teams/partners across projects.• Collaborate with Digital and Customer Experience teams to define and optimize the digital customer experience for these offerings.• Deliver communications through owned, earned, and paid media channels.Project Management• Partner with the Brand and Enterprise Partnerships teams to deliver the best possible product and value for members, with business objectives in mind.• Manage timelines, key deliverable dates, and overall processes to ensure on time delivery against expectations (launch, promotional offers, seasonally relevant time periods, within marketing calendar, etc.).• Able to handle multiple priorities and competing deadlines, while driving for clarity and execution.• Understand the broader context and objectives as well as the specific project/partnership needs to maximize opportunity for success.Performance and Results• Ensure programs are meeting or exceeding performance goals and KPIs.• Provide ongoing programmatic support and recommend marketing optimizations by tracking performance data and market and consumer insights, with key analytics and digital partnersGENERAL WORK ACTIVITIESStakeholder Relationships• Collaborates with stakeholders at all levels of the organization, across multiple functions.• Key stakeholders include: Loyalty Innovation, Enterprise Partnerships, Brand Management, External Partners, IT, Digital, Customer Experience, Finance, Legal, PR, Social, Loyalty Brand Marketing, and Loyalty Program Marketing,• Engages stakeholders on key initiative wins and opportunities, responds to concerns, and solicits feedback. Engages leadership to develop and execute action plans to address gaps.Managing and Conducting Human Resources Activities• Interviews and hires employees.• Promotes the fair and equitable treatment of employees.• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with customer and employees.• Incorporates customer satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for performance goals.• Solicits employee feedback.• Utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.• Promotes adherence to policies consistently, follows disciplinary procedures and documents items according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.• Champions change ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.• Identifies talents of direct reports and their teams and assists with their growth and development plans.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.Bewhere you can do your best work,beginyour purpose,belongto an amazing global team, andbecomethe best version of you.#J-18808-Ljbffr Show more details...
Sr. Manager, Residential Marketing
via Media Bistro posted_at: 17 days agoschedule_type: Full-time
Job DescriptionJOB SUMMARYThe Senior Manager, Residential Marketing, CALA plays a key role in developing and implementing the marketing strategy to drive awareness and performance for Marriott's portfolio of Residential brands throughout the Caribbean and Latin America region. The Sr. Manager is responsible for delivering proactive account management and marketing support to residential licensees by building close working relationships with 3rd party Job DescriptionJOB SUMMARYThe Senior Manager, Residential Marketing, CALA plays a key role in developing and implementing the marketing strategy to drive awareness and performance for Marriott's portfolio of Residential brands throughout the Caribbean and Latin America region. The Sr. Manager is responsible for delivering proactive account management and marketing support to residential licensees by building close working relationships with 3rd party Developers and key internal stakeholders including: Residential Operations & Finance, Brand teams, Legal teams, Asset Management, Bonvoy, Global Design, eCommerce, PR and CALA Continent orgaanization.The Sr. Manager will be a core member of the Residential Marketing team, working to promote Marriott as the Development partner of choice for branded residences and cultivating excellent professional working relationships with the licensees we serve. This role reports to the Global Director, Residential Marketing and works collaboratively... within the Residential Marketing team to plan marketing initiatives and prioritize efforts based on goals, performance, budget and business priorities.Core Work Activities•Support CALA MI Residential Developers with deal support (pitch presentations, case studies, brand specific materials•Manage day-to-day consultative marketing support for residential licensees and their project teams with key focus on projects in the Caribbean and Latin America.•Lead marketing project kickoff calls, team onboarding, brand immersions, sales training, and ongoing Developer Sales + Marketing initiatives (kick-off to marketing launch and beyond).•Demonstrate excellent project management practices and conduct regular Marketing calls to align on project goals, sales progress, key timelines, project status and adherence to guidelines for on-brand Marketing. Utilize Teams to share project status updates and meeting notes.•Manage regional Marketing communications plan including LinkedIn calendar, process and prioritization of Marriott Bonvoy email campaigns, Marriott Bonvoy Traveler editorials, direct mail and other digital and print communications channels.•Manage internal and external vendors, partners and consultants to implement corporate Residential Marketing activities and to support licensees (digital agencies, creative services, web/e-commerce, HEREIN Magazine publisher (distribution, corporate pages), Marriott Bonvoy database team, etc.).•Partner with cross-functional teams (Brand, PR, eCommerce) to enforce brand standards through comprehensive review and approvals of Residential Marketing submissions in the Marriott Asset Library (branding decks, marketing collateral & brochures, news releases, websites, videos, renderings, photography assets, Sales Galleries, etc.).•Key POC and traffic manager for incoming MAL approval submissions.•Organize and maintain asset library for projects in the US, Caribbean and Latin America.•Manage digital ecosystem / merchandising initiatives and updates for residential portfolio across Residences and brand websites (lead generation, SEO, website maintenance, m.com integration, strategy for enhancements, monthly analytics, domain requests, website audits, etc.).•Develop Sales + Marketing toolkits, marketing collateral, innovative resources as needed.•Develop content for webinars and newsletters.•Maintain accurate project list for Open and Pipeline Residences across the region.•Conduct market research and competitive analysis reports as needed.Building Relationships:•Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.•Co-worker Relationships - Interacts with others in a way that builds openness, trust and confidence in the pursuit of organizational goals and lasting relationships. Ability to work both individually and as a team. Flexibility is a must.•Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.CANDIDATE PROFILEQUALIFICATIONS•Bachelor's degree from an accredited university in Business Administration, Marketing, or related•5+ years of relevant professional experience in residential sales, brand management or product management experience•Proven track-record of delivering high quality work products on time and with limited oversight•Advanced ability with full suite of Microsoft Office products (e.g., Teams, Word, Excel, PowerPoint, Adobe Suite)•Knowledge and passion for travel space is strongly encouraged•Dual-language capability: must be able to write, read and speak fluently in English and Spanish•Branded residential or Luxury/ Lifestyle/ lodging industry experience preferredMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.About the TeamMarriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.Bewhere you can do your best work,beginyour purpose,belongto an amazing global team, andbecomethe best version of you.#J-18808-Ljbffr Show more details...
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