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Maryland.gov is the official website for the state of Maryland. It provides an array of services such as information on state government, services and programs, and resources for business, education, health, and recreation. It also includes news, events, and job opportunities. Visitors can access information on taxes, driver's licenses, state parks, and other state-provided services. It also includes an interactive map of the state, a directory of state agencies, and links to social media outlets for the state. Maryland.gov is a comprehensive resource for residents and visitors of the state of Maryland.
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posted_at: 2 days agoschedule_type: Full-time
Introduction
The Maryland Department of General Services (DGS) is responsible for...
almost $1 billion in annual contract administration, 6.3 million square-feet of
State-owned facilities, and 4.6 million square-feet of leased space. DGS
supports State and local government agencies by providing a full spectrum of
design and construction, facilities operations, security, procurement, real
estate, and surplus property services.
GRADE
16
LOCATION
Introduction
The Maryland Department of General Services (DGS) is responsible for...
almost $1 billion in annual contract administration, 6.3 million square-feet of
State-owned facilities, and 4.6 million square-feet of leased space. DGS
supports State and local government agencies by providing a full spectrum of
design and construction, facilities operations, security, procurement, real
estate, and surplus property services.
GRADE
16
LOCATION OF POSITION
Positions are available within
the Fiscal Services Office of the Department of General Services
(DGS) located in Baltimore, Maryland. However, the list created
from this recruitment may also be used to fill other vacancies, in this
classification, as they arise.
Main Purpose of Job
The main purpose of
this position is to maintain the accounts and process the transactions relating
to the Department of General Services (DGS) capital construction projects. The Department administers $1.7 billion.
This position also
provides accounting support to the Capital Projects Accounting Section of the
Department’s Division of Fiscal Services.
This involves the reconciliation of the Section’s automated Capital
Projects Accounting System (CPAS) with the Statewide Automated Financial
Management Information System (FMIS).
This position also provides assistance to the Director and Deputy
Director of Fiscal Services by providing the accounting expertise necessary to:
analyze and approve various accounting transactions; make journal entries when
necessary; and maintain various subsidiary accounting ledgers. The scope of the workload encompasses the
entire DGS with General, Special, Federal, and Reimbursable funds.
POSITION DUTIES
Duties for this position
include, but are not limited to:
- Analyzes complex invoices to ensure
mathematical accuracy and comparing to the online computer system. Verifies
proper approvals and signatures. Processes payments via computer input into the
DGS Capital Project Accounting System and e-Maryland Marketplace Advantage
(eMMA) for final approval and submission to the State Comptroller’s Office. Tracks
invoices to ensure approval is received and prompt payment can be made to vendors.
Maintains files on expenditure documents and transactions relating to capital
projects, including mailing copies to the respective agencies.
- Reviews and authorizes all capital purchase
orders (PO’s) and change orders (CO’s) which originate in the Capital Projects
Accounting Unit. Assures all items have been approved by the Board of Public
Works (BPW) or the Department Procurement Review Board (DPRB) and are in
accordance with the terms and conditions stipulated on the board items.
Encumbers funds from the BPW, DPRB and other agendas via input into the CPAS.
Requires analysis to determine proper accounting.
- Review and approve reconciliations of the
internal CPAS with the statewide accounting system FMIS on a monthly basis.
This involves investigating discrepancies in account balances and notifying
appropriate staff of any errors. Compiles the breakdown of bond expenditures
for statewide capital project fund sources and extracts other fund source
expenditures from the R*STARS report for development of the monthly report to
the State Treasurer’s Office.
- Communicates effectively with others to gather
needed information, identify problems, and resolve issues. This includes both
oral and written communication. Review Daily/Monthly FMIS reports. Analyze, identify
problems, and prepare adjusting journal entries as needed.
- Other duties as required.
MINIMUM QUALIFICATIONS
Education: A Bachelor's degree in Accounting from an accredited college or university, including or supplemented by three credit hours in auditing.
Experience: Two years of experience examining, analyzing and interpreting accounting systems, records and reports by applying generally accepted accounting principles.
Notes:
1. Candidates may substitute a Bachelor’s degree from an accredited college or university with thirty credit hours in Accounting and related courses, including or supplemented by three credit hours in auditing, for the required education.
2. Applicants who have met the requirements for admission to the CPA examination prior to July 1, 1974 will be considered to have met the educational requirement referenced above.
3. Possession of a certificate as a Certified Public Accountant or a master's degree in accounting from an accredited college or university may be substituted for one year of the required experience.
4. Applicants may substitute one year of professional auditing experience for one year of the required experience.
5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Accounting Officer classification or Financial Management specialty codes in the Accounting field of work on a year-for-year basis for the required experience and education.
DESIRED OR PREFERRED QUALIFICATIONS
Strong preference will be given
to applicants who possess the following preferred qualification(s).
Include clear and specific information on your application regarding all
qualifications.
- Experience with
Financial Management Information System (FMIS) or other accounting software.
-
Experience with e-Maryland Marketplace Advantage (eMMA).
- Experience with
AS400 software.
- Experience with
Microsoft Office Excel or other database applications.
SELECTION PROCESS
It is important that you
provide complete and accurate information on your application. Please include all experience and education
that is related to this position. All information concerning your
qualifications must be submitted by the closing date; information
submitted after the closing date will not be considered. Credit is given for relevant part-time,
temporary or volunteer experience based on the number of hours worked per week; you
must include the time spent on such activities on your application.
Note that for any position requiring a college degree
or college credit, you will be required to submit a college transcript prior to
being offered a position. You may submit
your transcript as part of the application process.
The examination for
this position will consist of a rating of your education, training and experience
related to the requirements of the position. Successful candidates
will be placed on the employment eligibility list categorized as BEST
QUALIFIED, BETTER QUALIFIED, or QUALIFIED. The eligibility list will be
valid for one year and may be extended. The list will be used by the
hiring authority to select employees for interviews. Eligible lists may be used to fill future vacancies
of the same classification.
You MUST possess
the minimum qualifications before you may be selected for a State job – verification
will be completed upon hire. If you are scheduled to complete an
educational or licensing requirement within six months of being placed on the
eligibility list, you may participate in the selection process. Permanent
State employees may also complete necessary experience requirements within six
months of the date of being placed on an eligibility list.
Please note, selected candidates may be required to
complete and successfully pass a State and Federal fingerprint background check
prior to being hired.
You must be legally
authorized under the United States Immigration Reform and Control Act to be
hired in the position for which you apply.
BENEFITS
The State offers a generous benefits package
that includes paid leave, paid holidays, tuition reimbursement for those that
qualify, flexible work schedules for certain positions, free mass transit in
Baltimore & Annapolis, health coverage at low group rates and a contributory
pension plan. Click on the link below for more information.
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Contact tammy.vehstedt@maryland.gov or call 410-767-4986 with questions about this recruitment. The on-line application process is
STRONGLY preferred. Apply online at www.dgs.maryland.gov – click on Employment on
the left side of the screen. If you are unable to submit your application
online, please send your paper application to: Human Resources, Dept. of
General Services, 301 W. Preston St., Suite 1311, Baltimore, MD 21201 by the closing date and time. TTY Users: call via Maryland Relay
As an equal
opportunity employer, Maryland is committed to recruiting, retaining and
promoting employees who are reflective of the State’s diversity. People with
disabilities and bilingual candidates are encouraged to apply. We thank our
Veterans for their service to our country Show more details...
The Maryland Department of General Services (DGS) is responsible for...
almost $1 billion in annual contract administration, 6.3 million square-feet of
State-owned facilities, and 4.6 million square-feet of leased space. DGS
supports State and local government agencies by providing a full spectrum of
design and construction, facilities operations, security, procurement, real
estate, and surplus property services.
GRADE
16
LOCATION OF POSITION
Positions are available within
the Fiscal Services Office of the Department of General Services
(DGS) located in Baltimore, Maryland. However, the list created
from this recruitment may also be used to fill other vacancies, in this
classification, as they arise.
Main Purpose of Job
The main purpose of
this position is to maintain the accounts and process the transactions relating
to the Department of General Services (DGS) capital construction projects. The Department administers $1.7 billion.
This position also
provides accounting support to the Capital Projects Accounting Section of the
Department’s Division of Fiscal Services.
This involves the reconciliation of the Section’s automated Capital
Projects Accounting System (CPAS) with the Statewide Automated Financial
Management Information System (FMIS).
This position also provides assistance to the Director and Deputy
Director of Fiscal Services by providing the accounting expertise necessary to:
analyze and approve various accounting transactions; make journal entries when
necessary; and maintain various subsidiary accounting ledgers. The scope of the workload encompasses the
entire DGS with General, Special, Federal, and Reimbursable funds.
POSITION DUTIES
Duties for this position
include, but are not limited to:
- Analyzes complex invoices to ensure
mathematical accuracy and comparing to the online computer system. Verifies
proper approvals and signatures. Processes payments via computer input into the
DGS Capital Project Accounting System and e-Maryland Marketplace Advantage
(eMMA) for final approval and submission to the State Comptroller’s Office. Tracks
invoices to ensure approval is received and prompt payment can be made to vendors.
Maintains files on expenditure documents and transactions relating to capital
projects, including mailing copies to the respective agencies.
- Reviews and authorizes all capital purchase
orders (PO’s) and change orders (CO’s) which originate in the Capital Projects
Accounting Unit. Assures all items have been approved by the Board of Public
Works (BPW) or the Department Procurement Review Board (DPRB) and are in
accordance with the terms and conditions stipulated on the board items.
Encumbers funds from the BPW, DPRB and other agendas via input into the CPAS.
Requires analysis to determine proper accounting.
- Review and approve reconciliations of the
internal CPAS with the statewide accounting system FMIS on a monthly basis.
This involves investigating discrepancies in account balances and notifying
appropriate staff of any errors. Compiles the breakdown of bond expenditures
for statewide capital project fund sources and extracts other fund source
expenditures from the R*STARS report for development of the monthly report to
the State Treasurer’s Office.
- Communicates effectively with others to gather
needed information, identify problems, and resolve issues. This includes both
oral and written communication. Review Daily/Monthly FMIS reports. Analyze, identify
problems, and prepare adjusting journal entries as needed.
- Other duties as required.
MINIMUM QUALIFICATIONS
Education: A Bachelor's degree in Accounting from an accredited college or university, including or supplemented by three credit hours in auditing.
Experience: Two years of experience examining, analyzing and interpreting accounting systems, records and reports by applying generally accepted accounting principles.
Notes:
1. Candidates may substitute a Bachelor’s degree from an accredited college or university with thirty credit hours in Accounting and related courses, including or supplemented by three credit hours in auditing, for the required education.
2. Applicants who have met the requirements for admission to the CPA examination prior to July 1, 1974 will be considered to have met the educational requirement referenced above.
3. Possession of a certificate as a Certified Public Accountant or a master's degree in accounting from an accredited college or university may be substituted for one year of the required experience.
4. Applicants may substitute one year of professional auditing experience for one year of the required experience.
5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Accounting Officer classification or Financial Management specialty codes in the Accounting field of work on a year-for-year basis for the required experience and education.
DESIRED OR PREFERRED QUALIFICATIONS
Strong preference will be given
to applicants who possess the following preferred qualification(s).
Include clear and specific information on your application regarding all
qualifications.
- Experience with
Financial Management Information System (FMIS) or other accounting software.
-
Experience with e-Maryland Marketplace Advantage (eMMA).
- Experience with
AS400 software.
- Experience with
Microsoft Office Excel or other database applications.
SELECTION PROCESS
It is important that you
provide complete and accurate information on your application. Please include all experience and education
that is related to this position. All information concerning your
qualifications must be submitted by the closing date; information
submitted after the closing date will not be considered. Credit is given for relevant part-time,
temporary or volunteer experience based on the number of hours worked per week; you
must include the time spent on such activities on your application.
Note that for any position requiring a college degree
or college credit, you will be required to submit a college transcript prior to
being offered a position. You may submit
your transcript as part of the application process.
The examination for
this position will consist of a rating of your education, training and experience
related to the requirements of the position. Successful candidates
will be placed on the employment eligibility list categorized as BEST
QUALIFIED, BETTER QUALIFIED, or QUALIFIED. The eligibility list will be
valid for one year and may be extended. The list will be used by the
hiring authority to select employees for interviews. Eligible lists may be used to fill future vacancies
of the same classification.
You MUST possess
the minimum qualifications before you may be selected for a State job – verification
will be completed upon hire. If you are scheduled to complete an
educational or licensing requirement within six months of being placed on the
eligibility list, you may participate in the selection process. Permanent
State employees may also complete necessary experience requirements within six
months of the date of being placed on an eligibility list.
Please note, selected candidates may be required to
complete and successfully pass a State and Federal fingerprint background check
prior to being hired.
You must be legally
authorized under the United States Immigration Reform and Control Act to be
hired in the position for which you apply.
BENEFITS
The State offers a generous benefits package
that includes paid leave, paid holidays, tuition reimbursement for those that
qualify, flexible work schedules for certain positions, free mass transit in
Baltimore & Annapolis, health coverage at low group rates and a contributory
pension plan. Click on the link below for more information.
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Contact tammy.vehstedt@maryland.gov or call 410-767-4986 with questions about this recruitment. The on-line application process is
STRONGLY preferred. Apply online at www.dgs.maryland.gov – click on Employment on
the left side of the screen. If you are unable to submit your application
online, please send your paper application to: Human Resources, Dept. of
General Services, 301 W. Preston St., Suite 1311, Baltimore, MD 21201 by the closing date and time. TTY Users: call via Maryland Relay
As an equal
opportunity employer, Maryland is committed to recruiting, retaining and
promoting employees who are reflective of the State’s diversity. People with
disabilities and bilingual candidates are encouraged to apply. We thank our
Veterans for their service to our country Show more details...
via JobAps
posted_at: 5 days agoschedule_type: Full-time
Introduction
The Maryland Department of Human Services (DHS) is the state’s primary social service provider, serving over one million Marylanders annually. The Department, through its 24 local departments of social services, aggressively pursues opportunities to assist people in economic need, provide preventive services, and protect vulnerable children and adults in each of Maryland’s 23 counties and Baltimore City. DHS works in every community
Introduction
The Maryland Department of Human Services (DHS) is the state’s primary social service provider, serving over one million Marylanders annually. The Department, through its 24 local departments of social services, aggressively pursues opportunities to assist people in economic need, provide preventive services, and protect vulnerable children and adults in each of Maryland’s 23 counties and Baltimore City. DHS works in every community in Maryland to positively impact the lives of Marylanders.
GRADE
17
LOCATION OF POSITION
Maryland Department of Human Services
Social Services Administration
311 W. Saratoga Street
Baltimore MD 21201
POSITION DUTIES
The incumbent of this position is responsible for the development of certain plans, policies and, procedures for Child Protective Services (CPS) and Family Preservation Services to achieve safety, permanence and well-being needs of children. Specific responsibilities include development of training for administrators... supervisors and, caseworkers in the Local Departments of Social Services and other child welfare professionals; Provide consultation and technical assistance to local departmental staff, governmental agency staff, private agency staff and analysis to legislators; Monitor local departments for program effectiveness and compliance with state and federal law/regulations/policy; Conduct reviews that may require face to face discussions with local department caseworkers, supervisors, administrators and assistant directors for service; Participate in taskforce meetings, committee meetings, workgroups, and may sit on various boards related to child welfare concerns; Represent the Program and Administration on all CPS/Family Preservation related statewide computer system needs (review of build specifications, assist with logistics for testing, speak for the program during planning discussions). Incumbent must be comfortable with and effective with public speaking.
All of the above will have the primary focus on child protective services and family preservation programs. This position carries lead responsibility for programming for youth victims of human trafficking. The program operates in all 24 local departments that require additional technical assistance, training, and guidance in this response to allegations of child abuse and neglect. Additional duties include assisting the Manager or Director with tasks as designated by the executive staff.
MINIMUM QUALIFICATIONS
Applicants must meet all minimum (AND SELECTIVE; see next section) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
EDUCATION: A Master's degree in social work from an accredited college or university approved by the Council on Social Work Education.
EXPERIENCE: Six years of professional experience in a social work capacity in a public or private agency or institution, three years must have been in administrative, supervisory or consultative capacity.
NOTES:
1. These requirements are established by the Social Services Administration by authority provided in Human Services Article 4-204 of the Annotated Code of Maryland and the Maryland Department of Budget and Management, Office of Personnel Services and Benefits, does not have authority to accept substitutions or equivalents.
2. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Social Work classifications or Social Work specialty codes in the Social Science, Psychology, and Welfare field of work on a year-for-year basis for the required experience and education.
SELECTIVE QUALIFICATIONS
Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.
One year of the required experience must have been working Child Protective Services (CPS) sex abuse cases or in a Children’s Advocacy Center.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
One year of experience using office software such as Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Drive, Email, Docs, Sheets, Slides), and Smartsheet.
One year of experience in developing and delivering presentations.
One year of experience using one or more of the following: Client Information System (CIS), Child, Juvenile and Adult Management System (CJAMS).
LICENSES, REGISTRATIONS AND CERTIFICATIONS
1. Candidates for positions in this classification must be licensed by the Maryland Board of Social Work Examiners.
2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties are required to possess a motor vehicle operator’s license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.
All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.
Successful candidates will be ranked as Best Qualified, Better Qualified or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.
It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.
BENEFITS
As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS
Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
Annual Leave - ten (10) days of accumulated annual leave per year.
Sick Leave - fifteen (15) days of accumulated sick leave per year.
Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
Holidays - State employees also celebrate at least twelve (12) holidays per year.
Pension - State employees earn credit towards a retirement pension.
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 135, Baltimore, Maryland 21201.
All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date. All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date. Resumes will NOT be accepted in lieu of completing the application.
If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to scott.waddel@maryland.gov. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.
If you have any questions concerning the recruitment process for this position, please email Scott Waddel at scott.waddel@maryland.gov.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.
TTY Users: call via Maryland Relay
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country Show more details...
The Maryland Department of Human Services (DHS) is the state’s primary social service provider, serving over one million Marylanders annually. The Department, through its 24 local departments of social services, aggressively pursues opportunities to assist people in economic need, provide preventive services, and protect vulnerable children and adults in each of Maryland’s 23 counties and Baltimore City. DHS works in every community in Maryland to positively impact the lives of Marylanders.
GRADE
17
LOCATION OF POSITION
Maryland Department of Human Services
Social Services Administration
311 W. Saratoga Street
Baltimore MD 21201
POSITION DUTIES
The incumbent of this position is responsible for the development of certain plans, policies and, procedures for Child Protective Services (CPS) and Family Preservation Services to achieve safety, permanence and well-being needs of children. Specific responsibilities include development of training for administrators... supervisors and, caseworkers in the Local Departments of Social Services and other child welfare professionals; Provide consultation and technical assistance to local departmental staff, governmental agency staff, private agency staff and analysis to legislators; Monitor local departments for program effectiveness and compliance with state and federal law/regulations/policy; Conduct reviews that may require face to face discussions with local department caseworkers, supervisors, administrators and assistant directors for service; Participate in taskforce meetings, committee meetings, workgroups, and may sit on various boards related to child welfare concerns; Represent the Program and Administration on all CPS/Family Preservation related statewide computer system needs (review of build specifications, assist with logistics for testing, speak for the program during planning discussions). Incumbent must be comfortable with and effective with public speaking.
All of the above will have the primary focus on child protective services and family preservation programs. This position carries lead responsibility for programming for youth victims of human trafficking. The program operates in all 24 local departments that require additional technical assistance, training, and guidance in this response to allegations of child abuse and neglect. Additional duties include assisting the Manager or Director with tasks as designated by the executive staff.
MINIMUM QUALIFICATIONS
Applicants must meet all minimum (AND SELECTIVE; see next section) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
EDUCATION: A Master's degree in social work from an accredited college or university approved by the Council on Social Work Education.
EXPERIENCE: Six years of professional experience in a social work capacity in a public or private agency or institution, three years must have been in administrative, supervisory or consultative capacity.
NOTES:
1. These requirements are established by the Social Services Administration by authority provided in Human Services Article 4-204 of the Annotated Code of Maryland and the Maryland Department of Budget and Management, Office of Personnel Services and Benefits, does not have authority to accept substitutions or equivalents.
2. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Social Work classifications or Social Work specialty codes in the Social Science, Psychology, and Welfare field of work on a year-for-year basis for the required experience and education.
SELECTIVE QUALIFICATIONS
Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.
One year of the required experience must have been working Child Protective Services (CPS) sex abuse cases or in a Children’s Advocacy Center.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
One year of experience using office software such as Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Drive, Email, Docs, Sheets, Slides), and Smartsheet.
One year of experience in developing and delivering presentations.
One year of experience using one or more of the following: Client Information System (CIS), Child, Juvenile and Adult Management System (CJAMS).
LICENSES, REGISTRATIONS AND CERTIFICATIONS
1. Candidates for positions in this classification must be licensed by the Maryland Board of Social Work Examiners.
2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties are required to possess a motor vehicle operator’s license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.
All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.
Successful candidates will be ranked as Best Qualified, Better Qualified or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.
It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.
BENEFITS
As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS
Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
Annual Leave - ten (10) days of accumulated annual leave per year.
Sick Leave - fifteen (15) days of accumulated sick leave per year.
Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
Holidays - State employees also celebrate at least twelve (12) holidays per year.
Pension - State employees earn credit towards a retirement pension.
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 135, Baltimore, Maryland 21201.
All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date. All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date. Resumes will NOT be accepted in lieu of completing the application.
If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to scott.waddel@maryland.gov. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.
If you have any questions concerning the recruitment process for this position, please email Scott Waddel at scott.waddel@maryland.gov.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.
TTY Users: call via Maryland Relay
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country Show more details...
via Government Jobs
schedule_type: Full-timesalary: 35,475–51,801 a year
MVA Customer Agent I
This is an interview and hire position...
All candidates will be invited to interview based on the date the application is received. Applications may be on file for 12 months from the date received. Duplicate applications will not be considered.
The Maryland Department of Transportation Motor Vehicle Administration (MDOT MVA) is seeking a dynamic agent with focus on delivering premier customer service. The Customer Agent I is
MVA Customer Agent I
This is an interview and hire position...
All candidates will be invited to interview based on the date the application is received. Applications may be on file for 12 months from the date received. Duplicate applications will not be considered.
The Maryland Department of Transportation Motor Vehicle Administration (MDOT MVA) is seeking a dynamic agent with focus on delivering premier customer service. The Customer Agent I is the entry level of customer service work for the Motor Vehicle Administration. Employees in this classification perform a variety of duties.
Employees in this classification are required to work over six service delivery days, Monday through Saturday. Employees are scheduled to work to cover MVA service delivery hours that may include evenings.
Responsibilities included:
• Titling and registering vehicles
• Licensing and monitoring drivers
• Issuing identification cards
• Licensing and regulating vehicle related businesses
• Enforcing insurance and vehicle emissions inspection laws
• Investigating for non-compliance with motor vehicle laws and regulations and other customer support functions.
Ideal candidates possess:
• Passion for delivering excellent customer service
• Ability to work in a fast-paced environment
• Problem solving ability
• Excellent communication skills
Interviews invites will be prioritized based upon the needs of the Administration. Eligible candidates available to work in the following counties will be invited first to interview, Washington, Frederick, Carroll, Montgomery, Prince George's, Harford, Cecil, Charles, St. Mary's, Talbot, Wicomico, and Allegany County. The eligible list resulting from this recruitment may be used to fill MVA Customer Agent I vacancies throughout the Maryland Department of Transportation Motor Vehicle Administration.
MDOT offers a generous and competitive benefits package.
You can learn about our amazing benefits here: MDOT Benefits Guide
• Connecting You to Life's Opportunities*
Minimum Qualifications
Education: Graduation from a standard high school or possession of a high school equivalency certificate.
Experience: One (1) year of customer service work experience.
Note: Applicants may substitute customer service work experience for the required education at a rate of one year of experience for one year of education.
Customer service must be the primary function of your position in order to receive work experience credit.
Customer Service - Interacting with customers to provide information in response to inquiries about products and services in conjunction with the handling and resolving of complaints.
Consideration for employment may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for.
If you have held more than one (1) position at the same employer, please list the positions that you held, and the length of time that you held each position.
NoneTo Apply:
Submit a DTS-1 application online at: http://agency.governmentjobs.com/mdotmd. The application must be complete at the time of submission and must clearly describe the required work experience. Dates (month and year) must be stated. Vague descriptions of experience will not be considered. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted. Applications submitted online must be received by 11:59 PM if a closing date is noted. If you have general questions regarding employment opportunities with the Motor Vehicle Administration (MVA), please call 410-787-7719.
Applicants who have education obtained outside of the U.S. will be required to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/).
The MVA is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.
The MVA is an equal opportunity employer. The MVA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation.
The State of Maryland is dedicated to a drug-free workplace, and as a result, employees are subject to the State's Substance Abuse Policy to include possible drug testing. Reasonable accommodations will be provided upon request.
The selected candidate may be subject to background and reference checks. A conviction is not an automatic disqualification to employment. Erroneous, misleading, or fraudulent information on an application is sufficient grounds for rejection from the hiring process, withdrawal of an offer for employment or immediate discharge.
Relay Service: 1-800-201-7165 TTY: 1-800-492-4575 EEO/AA Employer
Issued: 12/15/22 Show more details...
This is an interview and hire position...
All candidates will be invited to interview based on the date the application is received. Applications may be on file for 12 months from the date received. Duplicate applications will not be considered.
The Maryland Department of Transportation Motor Vehicle Administration (MDOT MVA) is seeking a dynamic agent with focus on delivering premier customer service. The Customer Agent I is the entry level of customer service work for the Motor Vehicle Administration. Employees in this classification perform a variety of duties.
Employees in this classification are required to work over six service delivery days, Monday through Saturday. Employees are scheduled to work to cover MVA service delivery hours that may include evenings.
Responsibilities included:
• Titling and registering vehicles
• Licensing and monitoring drivers
• Issuing identification cards
• Licensing and regulating vehicle related businesses
• Enforcing insurance and vehicle emissions inspection laws
• Investigating for non-compliance with motor vehicle laws and regulations and other customer support functions.
Ideal candidates possess:
• Passion for delivering excellent customer service
• Ability to work in a fast-paced environment
• Problem solving ability
• Excellent communication skills
Interviews invites will be prioritized based upon the needs of the Administration. Eligible candidates available to work in the following counties will be invited first to interview, Washington, Frederick, Carroll, Montgomery, Prince George's, Harford, Cecil, Charles, St. Mary's, Talbot, Wicomico, and Allegany County. The eligible list resulting from this recruitment may be used to fill MVA Customer Agent I vacancies throughout the Maryland Department of Transportation Motor Vehicle Administration.
MDOT offers a generous and competitive benefits package.
You can learn about our amazing benefits here: MDOT Benefits Guide
• Connecting You to Life's Opportunities*
Minimum Qualifications
Education: Graduation from a standard high school or possession of a high school equivalency certificate.
Experience: One (1) year of customer service work experience.
Note: Applicants may substitute customer service work experience for the required education at a rate of one year of experience for one year of education.
Customer service must be the primary function of your position in order to receive work experience credit.
Customer Service - Interacting with customers to provide information in response to inquiries about products and services in conjunction with the handling and resolving of complaints.
Consideration for employment may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for.
If you have held more than one (1) position at the same employer, please list the positions that you held, and the length of time that you held each position.
NoneTo Apply:
Submit a DTS-1 application online at: http://agency.governmentjobs.com/mdotmd. The application must be complete at the time of submission and must clearly describe the required work experience. Dates (month and year) must be stated. Vague descriptions of experience will not be considered. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted. Applications submitted online must be received by 11:59 PM if a closing date is noted. If you have general questions regarding employment opportunities with the Motor Vehicle Administration (MVA), please call 410-787-7719.
Applicants who have education obtained outside of the U.S. will be required to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/).
The MVA is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.
The MVA is an equal opportunity employer. The MVA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation.
The State of Maryland is dedicated to a drug-free workplace, and as a result, employees are subject to the State's Substance Abuse Policy to include possible drug testing. Reasonable accommodations will be provided upon request.
The selected candidate may be subject to background and reference checks. A conviction is not an automatic disqualification to employment. Erroneous, misleading, or fraudulent information on an application is sufficient grounds for rejection from the hiring process, withdrawal of an offer for employment or immediate discharge.
Relay Service: 1-800-201-7165 TTY: 1-800-492-4575 EEO/AA Employer
Issued: 12/15/22 Show more details...
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