Most recent job postings at Mastercard
via LinkedIn posted_at: 2 days agoschedule_type: Full-time
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Associate Analyst, Attribution SCI0087

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

CipherTrace, a Mastercard company, is a rapidly growing cryptocurrency intelligence and compliance leader. Our team has introduced novel solutions to challenges including sanctions compliance for DeFi and the Crypto Travel Rule. Our mission is to grow the blockchain economy by making crypto safe for users and trusted by governments. CipherTrace operates on a global scale to assist banks, cryptocurrency exchanges, law enforcement agencies, regulators, VASPs, and businesses in preventing fraud, human trafficking, money laundering, and other illicit activity where cryptocurrency is involved.

Overview

As part of the Mastercard Payment Security & Risk Team, we curate and deliver high quality data to a multitude of products. This allows our customers to perform data-driven decision making related to assessing the risk of virtual asset service providers.

Job Title

Associate Analyst, Attribution SCI0087

Role
• Responsible for managing and documenting cryptocurrency transactional data
• Research into cryptocurrency fees associated with transactional data
• Attributing and documenting coins and tokens associated with virtual asset service providers and known cryptocurrency exchanges
• Curating data essential to product commitments on cryptocurrency virtual asset service providers
• Documenting supporting sources & evidentiary findings for data collection
• Responsible for detailed research and documentation on assigned virtual asset service providers and known cryptocurrency organizations
• Responsible for implementing research findings on virtual asset service providers and known cryptocurrency organizations into clear, concise and professionally formatted written communications
• Responsible for procuring data for reports to reveal insights & patterns
• Performing tasks inside of Jira to ensure customers receive timely requests
• Contribute to a high-level performing team to achieve & deliver product SLA’s and expectations.

All About You
• Excellent communication skills, verbal & written
• Strong organizational skills
• Ability to work effectively as an individual and in a team environment
• Ability to meet company attendance & dependability guidelines
• Basic knowledge of blockchain technology & ecosystem
• Basic knowledge of Excel and/or experience working with spreadsheets
• Highly detail-oriented and excel at spotting patterns and solving problems
• Experience in providing real-time analysis of cryptocurrency stakeholders & trends
• Experience or understanding with cryptocurrency transactional process
• Ability to present research findings in clear & concise manners
• Ability to accept and give candid feedback
• Experience in contributing to research and or efforts
• Ability to think strategically, with a creative mindset to solve complex problems
• Enthusiasm and ability to thrive in an atmosphere of constant change

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines
Show more details...
via Careers At Mastercard posted_at: 4 days agoschedule_type: Full-time
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Software Engineering

STRM program dedicated collection of self-organizing, high performing, interdependent, co-located individuals representing different functional roles with all the necessary skills to create the foundational capabilities that application teams develop on top of it. This team leads with mission to provide overall stewardship of enterprise grade application architecture & design within the context of holistic software development. This includes driving the architecture & design decisions and building consensus around it. The team leads the exploration in software architecture & technology innovations along with enabling excellence in overall team.
• We are building a team of talented engineers to work on new and exciting products. The team is cross-functional, which means that between all its members they possess sufficient skills to do the work. There is no dictated leadership hierarchy within the team members.
• Director of Software Engineering at MasterCard is a high performing people leader within the organization and spearheads the architecture or framework implementations. He or she participates in the Software Development Life Cycle through Coaching, R&D, Proof of Concepts, Prototyping, Code review etc. Additionally, he or she influences the development practices so that they are in compliance with best practices, policies and procedures.
• Do you have what it takes to be an impactful engineer for a Scrum team?

Role
- Work on complex enterprise-wide Corporate Security initiatives spanning multiple services/programs and drive resolution
- Drive the architectural design, including dependent services, service interactions, and policies
- Take ownership to improve the customer experience of an entire set of services/applications sold as products or bundled services
- Apply judgment and experience to balance trade-offs between competing interests
- Consult across teams and across organization lines to identify synergies and reuse opportunities
- Conduct technical interviews for hiring engineering staff and raising the performance bar
- Identify and raise awareness of Silo-ed behaviors within the organization and teams
- Mentor and guide software engineers to improve engineering productivity, quality, and technology policy compliance
- Design and implement a scalable, resilient and highly performant set of security services in Identity and access management space
- Provide guidance to teams on development standards, automation and tools.
- Identify performance bottlenecks and come up with novel ways to solve them.

Must have
• Ability to perform Proof of Concepts, ability to quickly code, script and deploy.
• BS in Computer Science or related technical field or equivalent practical experience.
• Experience in working with fast paced, modern architecture using Java, JavaScript, Spring boot, Redis or similar technologies.
• Solid understanding of security fundamentals in identity and access space.
• Proficiency in Software Development Best Practices (TDD/BDD, Unit test, Continuous Delivery, …)
• Very good analytical and problem solving skills.
• Desire to stay abreast of new development technologies and tools.
• Very good inter-personal skills and ability to work in a collaborative environment.
• Strong communication skills, with an ability to express design ideas to a development team.

Nice to have
• Working experience in a security space dealing with Identity management or vulnerability management.
• Working experience in a continuous integration development environment, preferably Jenkins.
• Good understanding of private or public cloud eco systems.
• Experience in secure software development.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines
Show more details...
via Salary.com posted_at: 4 days agoschedule_type: Full-time
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Vice President, B2B Marketing

Reporting to the SVP, B2B & Product Marketing, this individual will have a critical leadership role as part of the US IMC (Integrated Marketing & Communications) B2B marketing team. They will lead all strategic partnership marketing oversight for key US customers (Citi and American Airlines), including the support and development of proprietary card portfolios, co-branded card products, and all other business drivers and growth initiatives. In addition, they will assume a marketing leadership role in support of US Business Development customer engagements including the evolution of differentiated go-to-market sales tactics, innovative brand and business storytelling methods, and oversite of a marketing Center of Excellence.

Role
• Lead the marketing discipline in support of the Citi and American Airlines account teams by developing and executing marketing and cardholder solutions, including product launches, card acquisition and usage campaigns, experiential programs and events, marketing platform enhancements, card linked offers and benefits, and cardholder promotions, all of which are designed to drive incremental Mastercard revenue and assist our customers with their key business priorities.
• Elevate the thinking of how Priceless can impact the sales process and contribute to winning new business in the region by creating efficient yet customizable approaches, mining rich marketing insights, building creative briefs and sales materials, developing cutting edge customer engagement tactics, and taking a lead role in customer facing presentations and pitches.
• Play a critical role in demonstrating the value of our Priceless Brand campaign, innovative marketing approaches and brand platforms to our partners.
• Work in close partnership with Account Management and the Mastercard Data & Services team to collaborate, concept and execute world class marketing programs to meet customer objectives and support key Mastercard products, solutions and marketing platforms aligned to business priorities.
• Define and track partner marketing success measures and reporting methodology. Influence marketing investment strategy supported by business cases, process and proof of ROI to maximize efficiencies across all marketing activity.
• Work closely with fellow IMC disciplines including Consumer Marketing, Sponsorships, Media, Communications and Marketing Strategy/Services; both locally and globally.
• Energize and inspire a team to be bold, creative and passionate marketers, while promoting a culture of hard work, decency and inclusivity

All about you

• Exceptional business and relationship management skills leading senior level partnerships- influencing, negotiating – for the purpose of delivering marketing value and business growth to Mastercard
• Seasoned business development executive that has led and participated in customer pitches and sales presentations
• Experience building compelling creative campaigns including agency engagements, brief development, and creating bespoke brand platforms
• Creative and agile thinker possessing high level of comfort with fast-paced, dynamic work environment
• Strong sense of urgency and ability to prioritize, multitask and manage to deadlines while being focused on delivering results
• Knowledge of financial technology & payments business is a big plus
• 10-15 years marketing experience
• MBA preferred

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Westchester County Salary Range: $183,000 - $283,000
Show more details...
via Careers At Mastercard posted_at: 9 days agoschedule_type: Full-time
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Business Development - Retail and Commerce - Principal

Be part of a team that brings the best of Mastercard to our customers.
The Data & Services (D&S) team and solutions fuel growth for Retail and Commerce partners globally by providing cutting edge services in the areas of Loyalty, Personalisation and Business Experimentation. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, restaurants, consumer goods and telecom companies.

As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions and forming successful lasting client relationships.

Find out about our solutions here: Retail | Mastercard Data & Services (mastercardservices.com)

The Role

As a Principal, you will be instrumental in driving the growth of our Retail & Commerce customer segment (e.g. retailers, airlines, hotels, consumer & packaged goods companies).

You will be responsible for managing and expanding existing customer relationships with selected global strategic accounts, tapping into new markets/buying centres to generate and qualify leads, promote products and services, and drive sales.

In addition, you will contribute to new client business development by initiating contact with potential new customers and managing opportunities through the sales pipeline to a successful close, further extending our customer base and revenue.

To be successful the ideal candidate will:
• Exhibit strong relationship management skills to drive revenue growth and expand buying centres, fostering lasting partnerships with the client.
• Be detail oriented, forming a deep understanding of the client/s strategies, objectives, operations, leaders, etc.
• Have a customer first attitude, capable of uncovering customer needs and crafting innovative global customer strategies.
• Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycles.
• Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance.
• Collaborate closely with other team members to move sales processes into signed deals.
• Foster a team-orientated environment within the sales group and collaborate effectively with other colleagues across Mastercard to drive collective success.

All About You
• Demonstrated excellence and career development in a B2B sales role.
• Proven self-starter with record of success in team-oriented environment.
• Expertise in selling to at least one of the following industries: retail, travel, hospitality, telco, restaurants, consumer goods companies.
• B2B Sales experience preferably in data/analytics/insights, loyalty or professional services.
• Demonstrated experience in selling solutions to c-level clients.
• Strong communication and persuasion skills, both written and oral.
• Ability to influence internal and external stakeholders across markets and divisions.
• A proven attitude for learning technical terms and developing an understanding of complex technical products.
• High level of energy, drive, enthusiasm, initiative, and commitment.
• Bachelor’s degree minimum.
• Fluency in English.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Westchester County Salary Range:
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via Glassdoor posted_at: 2 days agoschedule_type: Full-time
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of our company. We cultivate a culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Associate Specialist, HR Services

Overview:

The Global Business Services Center (GBSC) is Mastercard’s shared services organization supporting the business in all countries and business units. This position is responsible for ensuring support in resolving inquiries across a breadth of functional areas and supporting programs and processes on a global basis.
• The organization has team members in several locations throughout the world to provide superior customer service to our employees and align with time zones and language differences
• The position for, Associate Specialist, People & Capability Shared Services, will provide support to all employees across a breadth of functional areas, with a high degree of customer satisfaction, expertise, and timeliness. The role supports the employee life cycle from interview scheduling through end of employment. Support includes first contact case resolution utilizing the Knowledgebase and general understanding of Mastercard’s policies/programs
• Providing support for all inbound inquiries globally, issues and requests from internal and external customers through several communication channels (email, phone, chat)
• Ensuring team targets and KPIs are met and/or exceeded
• Supports operational excellence and continuous improvement initiatives

Role:

Issue Resolution & Case Management
• Provides resolution for Mastercard employee related inquiries, external customers and suppliers
• Responds to customer emails, chats and phone calls in a timely manner with a goal to resolve within first contact
• Provide administrative support for involuntary terminations creating separation agreements, coordinating logistics and ensuring the termination is entered timely and accurately into HR system of record.
• Maintain creation of newly created positions and job requisitions, ensuring SLAs are adhered to as well as key data elements are verified and entered into HR system of record.
• Support full employee life cycle, streamlining manager and HR actions by providing guidance and ensuring adherence to processes through workflows and audit requirements.
• Use case management system to document, track and log inquiry resolutions.
• Meet or exceed individual daily productivity measures with case and call volumes.
• Work various work shifts (Days and evenings) to support global case and call volumes
• Escalates in-scope, complex cases to Subject Matter Expert or Tier 2 when appropriate, with complete documentation on work performed to date, following through on issue until adequately resolved
• Manages confidential data in a professional manner and according to U.S HIPAA rules and MasterCard confidentiality requirements
• Ensures audit compliance through transaction processing and approval flows
• Responds to systems issues and applies judgement when to escalate issues up to senior colleagues and conducts ad hoc research as needed to support team
• Assists with the identification of process improvements and, with guidance, participates in the implementation of improvements
• Promotes employee self-service to reduce call and case volume in the future
• Performs ongoing documentation and procedures maintenance as required
• Complete simple to moderately complex special projects, as needed
• Resolve simple to moderately complex issues regarding inquiries, and where possible, assist with finding solutions
• Contributes ideas and actions towards the continuous improvement of Helpdesk related processes
• Assists with training of new hires and changing programs and business processes
• Demonstrates comprehensive knowledge of the Knowledge Base tool, relevant data tools and operations processes
• Conducts stress tests for "the Knowledge Base" tool and provides feedback for system improvements

Customer Service
• Provides superior customer service according to the GBSC standards
• Operates in a professional manner that is responsive and flexible to cultural differences
• Performs at level that assists in attaining overall and team-level performance measure and goals
• Plans and organizes work so the Service Level Agreement objectives are realized

Relationship Management
• Maintains positive work relationships with members of other teams in the GBSC to communicate effectively and to ensure compliance with cross-team responsibilities
• Assists in establishing and maintaining strong, collaborative relationships with internal and external customers to identify additional ways to be of service and ensure customer satisfaction

All About You:
• Experience performing daily transactions; exposure to analyzing work for quality, productivity and timeliness
• Experience suggesting process improvement activities
• Experience in shared services or internal service delivery role preferred
• A highly organized, articulate individual who knows how to develop and maintain excellent working relationships as well as providing customer satisfaction as needed
• Ability to manage multiple tasks simultaneously acquired through previous experience in related field
• Strong emphasis on customer service with strong problem solving and troubleshooting skills
• Demonstrates a high degree of comfort navigating multi-channel communication platforms and sites
• High level of accuracy and attention to detail
• Work effectively in dynamic, time-sensitive, high volume environment
• Ability to work with minimal supervision and is collaborative/team-oriented
• Working knowledge and use of office productivity tools (i.e., MS Outlook, MS Word) preferred
• Excellent MS Office Suite Skills: Excel, Word, and Outlook
• Workday experience a plus

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines
Show more details...
via ZipRecruiter posted_at: 10 days agoschedule_type: Full-time
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Account Management

Overview
Imagine rolling up your sleeves with some of the world's leading technology companies to create innovative, differentiated products and solutions that shape the future of commerce. The Digital Partnerships team is responsible for cultivating and managing Mastercard's strategic partnerships with key players across the digital payments ecosystem. We enable the biggest names in tech, e-commerce, and financial services to build best-in-class solutions leveraging Mastercard technology and deliver them at scale - solving real world problems for our partners and their customers.

We're looking for someone to join our fast-paced, strategic team to manage and grow relationships with select global, strategic B2B and channel partners like Salesforce, Adobe, IBM, Intuit and others- enabling our customers' success, increasing adoption of Mastercard products and services, and feeding our internal innovation feedback loop to ensure that Mastercard delivers relevant, impactful and industry-leading capabilities for our partners. In this high-profile, customer-facing position you will:
Role
• Develop a deep understanding of your partners' strategic priorities and role in the digital economy, and leverage this understanding to nurture our relationship, as well as to keep the Mastercard organization in tune with their needs and ambitions.
• Build mutually aligned strategies and plans with your partners that maximize value to our customer, and to Mastercard; and execute on those plans by effectively leveraging the Mastercard organization.
• Drive Mastercard's go-to-market strategy with your partners across all Mastercard products and services.
• Identify new opportunities to expand our partnerships, and evaluate and assess the strategic and economic impact of these potential opportunities.
• Co-innovate with partners to build new product propositions through close collaboration with Mastercard product development and innovation teams.
• Lead all aspects of customer proposals (including crafting compelling RFP responses) and deal execution (including business case development, commercial terms structuring, negotiations, and legal contracting) in close collaboration with key business partners (e.g., finance, legal, product, engineering).

All About You:
• You're a self-starter who can effectively mobilize, influence, and lead large, cross functional internal and external teams.
• You enjoy engaging with internal and external stakeholders in matrixed organizations to get things done- if there's a hurdle, you know what levers to pull to work around it.
• You run long-game accounts. You're equal parts patience and persistence and are driven by the principle that long-term investments yield significant wins. It's not about the quick win in your world. Team-earned home runs drive you.
• Relationship building is your bread and butter and you consistently exhibit sound business judgement with established strategic/conceptual thinking and strategic planning skills.
• You have a passion for understanding how products, tools and solutions work. While you might not be an engineer, you're endlessly curious as to how solutions function... and why, sometimes, they don't.
• Given the scope of your work, exceptional project management and organizational skills are essential alongside strong problem solving and analytical skills.
• You have strong executive presence and communication skills
• You're a data-driven, strategic thinker with financial acumen; and a deep curiosity that inspires you to deep dive on complex topics and unstructured problems to deliver creative solutions.
• Bachelor's degree required, Advanced degree a plus.
• Fluency in English required, additional language(s) a plus.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

NYC Salary Range: $168,000 - $260,400

Westchester County Salary Range: $140,000 - $217,000
Show more details...
via Careers At Mastercard posted_at: 17 days agoschedule_type: Full-time
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Software Development Engineer

Overview
• Responsible for the analysis, design, development and delivery of software solutions
• Defines requirements for new applications and customizations, adhering to standards, processes and best practices

Role
• Participate in team prioritization discussions with Product/Business stakeholders
• Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements
• Automate build, operate, and run aspects of software
• Drive code/design/process trade-off discussions within their team when required
• Report status and manage risks within their primary application/service
• Drive integration of services focusing on customer journey and experience
• Perform demos/acceptance discussions in interacting with Product owners
• Understands operational and engineering experience, actively works to improve experience and metrics in ownership area
• Develop complete understanding of end-to-end technical architecture and dependency systems
• Drive adoption of technology standards and opinionated frameworks, and review coding, test, and automation work of team members
• Mentor and guide new and less-experienced team members
• Identify opportunities to improve an overall process and trim waste
• Share and seek knowledge within their Guild/Program to drive reuse of patterns/libraries/practices and enhance productivity

About you
• Has ability to write secure code in three or more languages (e.g., C, C+, C#, Java, JavaScript) and familiar with secure coding standards (e.g., OWASP, CWE, SEI CERT) and vulnerability management
• Understands the basic engineering principles used in building and running mission critical software capabilities (security, customer experience, testing, operability, simplification, service-oriented architecture)
• Understands internals of operating systems (Windows, Linux) to write interoperable and performant code
• Able to perform debugging and troubleshooting to analyze core, heap, thread dumps and remove coding errors
• Understands and implements standard branching (e.g., Gitflow) and peer review practices
• Has skills in test driven and behavior driven development (TDD and BDD) to build just enough code and collaborate on the desired functionality
• Understands use cases for advanced design patterns (e.g., service-to-worker, MVC, API gateway, intercepting filter, dependency injection, lazy loading, all from the gang of four) to implement efficient code
• Understands and implements Application Programming Interface (API) standards and cataloging to drive API/service adoption and commercialization
• Has skills to author test code with lots of smaller tests followed by few contract tests at service level and fewer journey tests at the integration level (Test Pyramid concept)
• Apply tools (e.g., Sonar, Zally, Checkmarx ) and techniques to scan and measure code quality and anti-patterns as part of development activity
• Has skills to collaborate with team and business stakeholders to estimate requirements (e.g., story pointing) and prioritize based on business value
• Has skills to elaborate and estimate non-functional requirements, including security (e.g., data protection, authentication, authorization), regulatory, and performance (SLAs, throughput, transactions per second)
• Has skills to orchestrate release workflows and pipelines, and apply standardized pipelines via APIs to achieve CI and CD using industry standard tools (e.g., Jenkins, AWS/Azure pipelines, XL Release, others).
• Has skills to understand, report, and optimize delivery metrics to continuously improve upon them (e.g., velocity, throughput, lead time, defect leakage, burndown)
• Has skills to document and drive definition-of-done for requirements to meet both business and operational needs
• Understands how to build robust tests to minimize defect leakage by performing regression, performance, deployment verification, and release testing
• Has skills to conduct product demos and co-ordinate with product owners to drive product acceptance signoffs
• Has skills to Understands customer journeys and ensure a Mastercard good experience by continuously reducing Mean time to mitigate (MTTM) for incidents and ensuring high availability (99.95% as a starting point)

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines
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via Careers At Mastercard schedule_type: Full-time
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our... culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Lead Software Development Engineer (Frontend)

Overview:
Leads software engineering projects and creates the development and delivery of enhanced software solutions. Researches alternative technical solutions for changing business needs. Responsible for assuring the daily activities of the team meet the requirements of SLA’s.

Role
•Successfully lead major projects and complex assignments with broad scope and long-term business implications. Create solutions with high level of innovation, cost effectiveness, high quality and faster time to market. Lead day to day system development and maintenance activities of the team to meet service level agreements (SLAs). Collaborate with business and technical partners to identify and scope the opportunities, outline potential value and ROI, identify risks, benefits and constraints. Contribute to the overall strategy and manage complex issues within functional area of expertise.
•Develop overall strategic technical plan and create architecture proposals based on identified solution gaps. As recognized subject matter expert, lead planning, design and implementation of technical solutions. Create solution definition and solution architecture. Assist Management in Business Case Development and Scenario Planning leading to an effective decision making process. Make presentations to the Management, Business Owners and other Stakeholders.
•Assist in examining commercially available and forthcoming industry technologies related to area of expertise. Research on current and upcoming technologies and application appropriate frameworks and provide recommendations to Management. Perform PoCs (Proof of Concept) and help Department in the selection of Technology. Proactively create and maintain solution and technology road maps.
•Partner with Project Managers in implementation of processes per the evolving needs of the team and the solutions. Create detailed cost and time estimates for implementing business solutions, define technical scope and requirements of the project and assist project manager with managing scope during the lifecycle of the project. Identify Quality methodology and define Quality Metrics for the Team. Define and Lead Quality Assurance and Quality Control processes in the department. Assist in vendor selection and RFI/RFP process.
•Lead Quality Assurance and Quality Control processes in the department. Ensure adequate test coverage in Unit Testing, System Testing/Integration Testing and Performance Testing. Perform Quality Inspections and Walkthroughs through out the SDLC including Requirements Review, Architecture Review, Design Review, Code Review and Security Review to ensure compliance with MasterCard standards. Co-ordinate offshore development and manage day to day activities. Support collection and reporting of project and software metrics. Actively look for opportunities to enhance standards and improve process efficiency. Mentor and guide other team members during all phases of the SDLC.
•Lead and guide team through all phases of the SDLC of an application. Successfully lead production incident and problem management, identification of root cause and remediation of the problems. Mentor, coach and assist project team members. Provide Brownbag sessions on new and upcoming technologies, methodologies and frameworks. Provide technical training to the team. Assist with selection of technical resources for the projects.
•Ensure compliance to the defined standards. Actively look for opportunities to modify and enhance standards per the needs of the department. Develop documentation templates, lead and enforce development of documentation through out the development lifecycle of the solution.
•Ensure compliance of Audit Requirements by proactively educating team on Compliance Requirements and Integrating Compliance Requirements in SDLC. Represent team during Compliance Audits.

Education:
•Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent experience.

All About You
•Advanced knowledge and understanding of Software Engineering Concepts and Methodologies is required.
•Demonstrate MC Core Competencies.

Skills/ Abilities:
•Ability to be high-energy, detail-oriented, proactive and able to function under pressure in an independent environment along with a high degree of initiative and self-motivation to drive results. •Strong communication skills -- both verbal and written – and strong relationship, collaboration skills and organizational skills.
•Ability to quickly learn and implement new technologies, frameworks and tools and support multiple concurrent activities and to interface with external / internal resources, working as a member of a matrix based diverse and geographically distributed project team.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines
Show more details...
via Careers At Mastercard schedule_type: Full-time
Job Title: Principal Software Engineer... Overview: Overview Customer Access Team is a dedicated collection of self-organizing, high performing, interdependent, co-located individuals representing different functional roles with all the necessary skills to create the foundational security capabilities for application teams. This team leads with mission to provide overall stewardship of enterprise grade application architecture & design within the Job Title:

Principal Software Engineer...

Overview:

Overview
Customer Access Team is a dedicated collection of self-organizing, high performing, interdependent, co-located individuals representing different functional roles with all the necessary skills to create the foundational security capabilities for application teams. This team leads with mission to provide overall stewardship of enterprise grade application architecture & design within the context of holistic software development. This includes driving the architecture & design decisions and building consensus around it. The team leads the exploration in software architecture & technology innovations along with enabling excellence in overall team.

Are you a collaborator capable of communicating effectively with Business and IT stakeholders across all organizational levels?

Are you an innovator who embraces, adopts, and studies the latest technology to solve challenging business problems?

If this describes you, Mastercard wants to talk to you about an opportunity to work with our Customer Access team.

Role:
• Partner with stakeholders and product leaders to provide innovative solutions for continuously evolving application security, customer access and localization requirements
• Drive the architecture for Customer Access products using your expertise in microservices-based architectures for the fintech industry.
• Ensure that your solutions use 12-factor application design principles.
• Design enterprise-grade APIs for services that follow Mastercard best-practices.
• Design and maintain technical blueprints and service descriptions for your solutions.
• Incorporate high-availability and system resiliency into your solutions to maximize up-time and capacity.
• Partner with senior technical and product leaders for the platform on how to deliver on your designs.
• Perform reviews to ensure teams are following your designs.
• Collaborate with fellow principal engineers, service architects, development teams, operations, and product owners.
• Provide technical leadership and mentorship to technical leads, and development teams.
• Represent the Customer Access program group as a contributing architect and technical advocate with other groups within Mastercard.
• Partner with the Architecture & Technology team to leverage best practices in global scale systems, including on-soil and cloud deployment scenarios.

All About You:
• You have an exceptional foundation in Computer Science fundamentals, web applications & services, and microservices-based software architecture.
• You have demonstrated experience architecting solutions based on platform-as-a-service (PaaS) and containers.
• You have contributed to the design & implementation of high transaction volume, systems that operate at global scale and extreme up-time requirements.
• You have extensive experience in designing and building global-scale, back-end micro services using Java, Spring, Spring Boot, and event-based systems like Kafka.
• You have a deep understanding of No-SQL storage technologies such as MongoDB.
• You have experience with automated testing and successfully releasing software in a continuous delivery model using Git, Jenkins, Chef etc.
• You enjoy working in an Agile environment focused on continuous improvement.
• You have a strong desire to collaborate and provide mentorship to technology teams.
• You enjoy working with product leaders to inform and support options for delivering highly capable solutions that meet market demands.
• You desire to be hands-on building prototypes to solve complex business problems.
• You have excellent communication skills with both technical and non-technical people.
• You are a relentless self-starter who works quickly and efficiently to support product and technical objectives.
• You advocate for what’s technically important and doing the right thing
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via Careers At Mastercard posted_at: 9 days agoschedule_type: Full-time
Job Title: Manager, Restaurant Segment Lead... Overview: Overview Be part of a team that brings the best of Mastercard to our customers. The Data & Services (D&S) team and solutions fuel growth for Retail and Commerce partners globally by providing cutting edge services in the areas of Loyalty, Personalisation and Business Experimentation. The Manager, Restaurant Segment Lead is a key role in the Retail and Commerce Segment function under the Business, Job Title:

Manager, Restaurant Segment Lead...

Overview:

Overview
Be part of a team that brings the best of Mastercard to our customers.
The Data & Services (D&S) team and solutions fuel growth for Retail and Commerce partners globally by providing cutting edge services in the areas of Loyalty, Personalisation and Business Experimentation.
The Manager, Restaurant Segment Lead is a key role in the Retail and Commerce Segment function under the Business, Integration and Expansion team in Data & Services (“D&S”). Segments provide the strategic direction for vision, products and capabilities to meet market, competitive, and client partner needs and act as a customer-first steward for our business.

Role
In this role, you will be responsible for driving our Restaurant practice forward, by consistently innovating, problem solving, and partnering across business lines.
This role will be responsible for defining the growth strategy for the Restaurant segment, which is recognized as a priority sub-segment for accelerated growth potential. As such, this role reports to the VP of Retail Segment.
The role involves understanding current partner & market needs and trends, ensuring that Mastercard Data & Services optimizes current offerings to support these needs, as well as considers new products, capabilities, and services to consider for future growth.
The ideal candidate is passionate about delivering data-driven, customer-focused solutions to customers, highly motivated, intellectually curious, solutions-oriented and possesses an entrepreneurial mindset. Additionally, the ideal candidate is well known for being highly collaborative with the ability to influence, managing projects to flawless completion, with a high level of accountability.
Key Responsibilities:
• Manage the Restaurant Segment short- & long-term strategy and oversee tasks to completion, resolving challenges to keep all activities on scheduled timelines
• Work with the VP of Retail Segment to ensure Go to Market readiness for Restaurant products and solutions, in partnership with the Product Management and Sales teams, to drive aggressive growth in the segment and gain customer confidence
• Partner with business development to create a strong, data-led co-brand offering in the Restaurant space
• Coordinate, prioritize, and support customer-facing discussions for priority accounts with Mastercard Account Management, Market Development, and Specialist Sales.
• Track Restaurant Segment growth and diversification targets globally
• Provide Subject Matter Expertise around Restaurants for the Retail Practice – providing thought leadership around trends, segment needs, and growth strategies, organizing initiatives and projects to progress the Segment agenda, and monitoring performance of delivery
• Partner with New Product Development and Product Management on transformative initiatives, new solutions, and evolution of existing solutions
• Provide product / solution expertise to assist in crafting customer value propositions working with Marketing and Sales Teams
• Monitor customer opportunities, market intelligence and industry innovation to ensure Mastercard is providing smart solutioning
• Identify potential partnership areas and targets within the Restaurants space and work with M&A and the VP, Retail Integration and Partnerships to evaluate and prioritize opportunities
• Lead discussions with industry partners, when required, and represent Mastercard at Restaurant industry groups and external events
• Leverage technical knowledge and project management skills to apply forward thinking and reduce unforeseen challenges
• Responsible for coordination of external communications teams to ensure maximization of all opportunities
• Support and lean-in around other retail verticals and strategic initiatives on an as-needed basis.

All about You/Experience
• A successful influencer in matrixed and distributed (global/regional/market) organizations
• Strong background of working in or serving the Restaurant industry
• Intimate knowledge of the key challenges faced by Restaurants, particularly where D&S have a right to play - insights, analytics, data, consulting, personalization, loyalty and innovation.
• Deep understanding of Restaurant business models (e.g. Company-owned, Franchise) and go-to-market nuances for each.
• Thorough understanding of Restaurant key performance indicators and other metrics for Restaurant business measurement.
• Commercial acumen and experience working directly with customers
• Ability to influence and challenge
• Strong problem-solving skills and ability to probe to understand customer needs
• Ability to communicate at all levels internally and externally
• Exceptional at relationship building, conveying credibility and confidence
• Execution-oriented to drive the right outcomes for customers, partners and Mastercard
• Structured and thorough, with excellent project and stakeholder management skills
• Desire to grow into a people leader with proven ability to lead high performing teams
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